Petsafe Iris Electronic SmartDoor PPA11-10709 Large Operating Manual
Operating Guide
Guia para el uso
Model Numbers: PPA11-10709 Large
Números de modelo: PPA11-10709 Grande
Please read this entire guide before installing.
Por favor, lea completamente esta guía antes de comenzar.
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Important Safety Information
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal
injury hazards. Obey all safety messages that follow this symbol to avoid
possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION, used with the safety alert symbol, indicates a
hazardous situation which, if not avoided, could result in minor or
moderate injury.
NOTICE is used to address safe use practices not related to
personal injury.
• When children are present in the home, it is important to consider the
pet door during child proong activities. The pet door may be misused
by a child resulting in the child accessing potential hazards that may
be on the other side of the pet door. Purchasers/Homeowners with
swimming pools should ensure that the pet door is monitored at all
times and that the swimming pool has adequate barriers to entry.
If a new hazard is created inside or outside of your home, which
may be accessed through the pet door, Radio Systems® Corporation
recommends that you properly guard access to the hazard or remove
the pet door. The closing panel or lock, if applicable, is provided
for aesthetic and energy efciency purposes and is not intended
as a security device. Radio Systems® Corporation will not be liable
for unintended use and the purchaser of this product accepts full
responsibility for oversight of the opening it creates.
• Power Tools. Risk of severe injury; follow all safety instructions for
your power tools. Be sure to always wear your safety goggles.
The user, prior to installation, must become familiar with all building
codes that may affect the installation of the pet door and determine,
along with a licensed contractor, its suitability in a given installation.
This pet door is not a re door. It is important for the owner and
contractor to consider any risks that may be present inside or outside of
the pet door, and any risks that may be created by subsequent changes
to your property and how they may relate to the existence and use,
including misuse of the pet door.
• Keep these instructions with important papers; be sure to
transfer these instructions to the new owner of the property.
• Unauthorized changes or modications may void the user’s
authority to operate this equipment, and void the warranty.
Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that
includes memorable moments and a shared understanding together. Our products and training
tools promote a lifestyle of protection, teaching, and love—essentials that inuence memories
for a lifetime. If you have any questions about our products or training your pet, please visit our
website at www.petsafe.net or contact our Customer Care Center.
PRODUCT WARRANTY
To get the most protection out of your warranty, please register your product within 30 days at
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be able to help you
faster. Most importantly, PetSafe
®
will never give or sell your valuable information to anyone.
Complete warranty information is available online at www.petsafe.net.
________________________________________________________________________________
Table of Contents
Components ..................................................................................................................... 4
Tools Needed ....................................................................................................................4
How the SmartDoor™ Works ................................................................................................ 4
Install the SmartDoor™ Through a Wall with the SmartDoor™ Conversion Kit ............................... 4
Key Denitions .................................................................................................................. 4
PREPARE
A. Place Batteries in SmartDoor™ ...................................................................................... 5
B. Place Battery in SmartKey™ .......................................................................................... 6
C. Check Operational Mode Before Installation ................................................................... 6
D. Check SmartDoor™ Location Before Installation .............................................................. 7
INSTALL
Installing your SmartDoor™ .............................................................................................. 7
SET
A. Setting SmartDoor™’s Sensitivity Level ........................................................................ 10
B. Understanding Sensitivity and the Active Area .............................................................. 10
C. Programming a New SmartKey™ ................................................................................. 11
D. Attaching SmartKey™ to Collar .................................................................................... 11
OPERATE
Operating Your SmartDoor™ ........................................................................................... 11
Troubleshooting Chart ...................................................................................................... 11
Revert SmartKey™ to Factory Default Settings ...................................................................... 12
Clear SmartKey™ Memory ................................................................................................. 12
Replacement Parts and Accessories .................................................................................... 12
Customer Care - International ........................................................................................... 12
Terms of Use and Limitation of Liability ............................................................................... 13
Perchlorate Battery .......................................................................................................... 13
Important Recycling Advice ............................................................................................... 13
Battery Disposal .............................................................................................................. 13
Compliance ..................................................................................................................... 13
Español ......................................................................................................................... 15
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Components
Interior Frame
with Flap
Located inside the battery
compartment is the SmartKey
™
, RFA-67
battery, mounting screws and key ring.
Exterior Frame
Cutting Template
Operating Guide
Mounting Screws
(8 pcs. large door)
Key Ring Finishing
Plugs
(8 pcs. large
6 pcs. small)
SmartKey
™
Battery
(PetSafe
®
RFA-67)
Tools Needed
• Jigsaw or Keyhole Saw
• Electric Drill
• ⅜” (10 mm) Drill Bit
• Phillips Screwdriver
• 4 D-Cell (LR20)
Batteries (required)
• Level
• Tape
• Pencil
• String
____________________________________________________________________________________________________________________________________________
How the SmartDoor™ Works
Using radio-frequency technology, the SmartDoor™ reads a SmartKey™’s unique signal and triggers
a battery power-driven ap to unlock so your pets can come and go as they please. When the
SmartDoor™ no longer senses your pets’ SmartKey™, the ap automatically locks back into place.
The SmartDoor™ can detect up to ve programmed SmartKeys™ and also operates in two other
modes: fully locked mode and unlocked mode.
Install the SmartDoor™ Through a Wall with the
SmartDoor
™
Conversion Kit
SmartDoor™ Conversion Kits are available for wall installation applications. The wall extension
conversion kit frames out exposed areas, giving your door installation a clean, smooth, nished
look. For brick, concrete or block wall construction an additional extension is available for the
large conversion kit. Note: The SmartDoor™ Conversion Kit Small is designed to be recessed into
the brick and does not require additional tunnel extensions. You may purchase a SmartDoor™
Conversion Kit or large extensions through selected online websites, www.petsafe.net or by calling
our Customer Care Center. See “Replacement Parts” on page 12.
Key Denitions
Radio-Frequency Technology – The use of a radio-frequency signal that can be transmitted
without wires.
SmartKey™ – A SmartKey™ is a battery-operated transmitter that sends a unique code to
the SmartDoor™.
SmartDoor
™
– The SmartDoor™ is an intelligent receiver using an internal antenna to pick up a
unique SmartKey™ code for selective pet entry and exit.
SmartDoor™ Flap – The SmartDoor™ ap is a weather resistant, plastic ap with UV
sun protection.
Antenna - The antenna is located inside the SmartDoor™ and receives radio signals from the
SmartKey™. The SmartKey™ must be located within a certain proximity of the antenna in order for
the unique code to be read.
Radio-frequency Interference – Radio-frequency interference is due to radio-frequency signals
from other household appliances or common electronic products that negatively affect the ability
of the SmartDoor™ to receive a signal from a SmartKey™. Radio-frequency interference or “noise”
can come from a variety of sources. Interference can be minimal, constant or ever changing based
on usage and closeness of other electronic household items during SmartDoor™’s operation. It is
recommended that household appliances and common electronic products be placed at least two
feet (60 cm) away from the SmartDoor™’s location.
Sensitivity Knob – Conveniently placed on the interior frame of the SmartDoor™ is the sensitivity
knob. You can easily adjust the SmartDoor™’s sensitivity, taking into account common interferences
and environmental factors to optimize SmartDoor™ operation.
Sensitivity Level – The level of sensitivity can be adjusted by turning the sensitivity knob
from minimum to maximum, depending on radio-frequency interference and the SmartDoor™’s
application and/or location. Pre-set from the factory, the sensitivity level should not be adjusted
until after installation. For example, the sensitivity level may need to be increased if the
SmartDoor™ is installed in a metal door. Reference page 10 for more information on how to
adjust sensitivity.
MODE-RESET Button – Easily select an Operational Mode on your SmartDoor™ by holding the
MODE-RESET button to cycle through selections of operation: LOCKED, UNLOCKED or AUTOMATIC.
LEARN Button – The LEARN button programs a SmartKey™’s unique code to be read by the
SmartDoor™. (One) SmartKey™ comes programmed and ready to use. You may program up to ve
SmartKeys™ (each sold separately) to one SmartDoor™.
Operational Modes
LOCKED Mode – The SmartDoor™ ap is locked and does not allow entry or exit for any pet.
UNLOCKED Mode – The SmartDoor™ ap is unlocked and allows entry and exit for all pets.
AUTOMATIC Mode – The SmartDoor™ ap is electronically locked and allows entry and exit for
the pet wearing a programmed SmartKey™.
Battery Compartment – The battery compartment is located on the Interior Frame and requires
(four) D-cell (LR20) batteries. Installation mounting screws, key ring, SmartKey™ and the (one)
RFA-67 battery are all located inside the battery box during shipping for your convenience.
RFA-67 Battery – The RFA-67 battery powers the SmartKey™ and is replaceable. Additional
RFA-67 batteries are available at retailers, or by calling PetSafe® Customer Care Center or visiting
www.petsafe.net. Typical life of the RFA-67 is approximately six months.
Outer Frame Size – Overall pet door dimensions
Cut-out Size – Opening cut in homeowner’s door for proper t and pet door installation
Replacement Flap Size – Overall ap size when removed from pet door
Flap Opening Size – Usable ap space for pet to enter and exit through the pet door
Interior Frame – Pet door frame on the inside of home
Exterior Frame – Pet door frame on the outside of home
PREPARE
Preparing Your SmartDoor
™
DO NOT PROCEED WITH CUT-OUT OR INSTALLATION UNTIL ALL STEPS A-D BELOW
HAVE BEEN COMPLETED. DO NOT REMOVE SENSITIVITY STICKER UNTIL AFTER
INSTALLATION.
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A. Place Batteries in the SmartDoor
™
1. With a Phillips screwdriver, remove the two Battery
Compartment Cover screws.
2. Remove the Battery Compartment Cover.
3. Refer to the inside of the Battery Compartment
Cover for the proper orientation of the four D-Cell
(LR20) batteries.
4. Replace the Battery Compartment Cover and reinstall the two screws.
5. When the batteries are placed in the Electronic
SmartDoor
™
the red light will illuminate for
two seconds and the ap will move into the
locked position, unless the ap is already in the
locked position.
NOTE:
The door must be in the upright position for
the ap to center properly and operate correctly.
B. Place Battery in the SmartKey
™
1. Place the PetSafe® RFA-67 battery into the bottom of
the SmartKey™.
2. Using a coin, rotate one-quarter turn clockwise to
secure the PetSafe® RFA-67 battery.
NOTE:
The SmartKey
™
has a red light that will ash
when the PetSafe® RFA-67 battery is low; the battery
should be replaced as soon as possible.
C. Check Operational Modes Before Installation
Operational Indicators
IRI
S PAI
RING
IRIS SmartDoor
™
A. Sensitivity Knob
B. IRIS Pairing Mode
Blue Indicator
C. Locked or Low Battery
Red Indicator
D. Unlocked or Learn
Mode Green Indicator
E. Automatic or Error
Mode Yellow Indicator
F. Mode-Reset
Selection Button
G. Learn Mode Button
B C D E F G
A
• To check if operational settings are working properly, hold down the MODE-RESET button
until each operational mode has cycled through once to allow red, green and yellow lights to
illuminate one at a time.
Operational Modes
LOCKED MODE – Does not allow entry or exit for any pet. The SmartDoor™ ships from the
factory in LOCKED MODE and when batteries are placed in the SmartDoor™, it will enter
LOCKED MODE. To set: hold the MODE-RESET button until red light illuminates and release
when selected.
UNLOCKED MODE – Allows entry and exit for all pets. To set: hold the MODE-RESET button
until the green light illuminates and release when selected.
AUTOMATIC MODE – Allows entry and exit for a pet wearing a programmed SmartKey
™
.
To set: hold the MODE-RESET button until the yellow light illuminates and release when
selected. Five SmartKeys™ can be programmed to one SmartDoor™ for selective entry and exit
during AUTOMATIC MODE.
NOTE:
If at any time the red light remains illuminated, replace with a set of fresh batteries. If
that does not reset the red light, please call our Customer Care Center for additional help.
If any part of step C was unsuccessful, please call our Customer Care Center for additional help.
D. Check SmartDoor™ Location Before Installation
DO NOT REMOVE SENSITIVITY STICKER BEFORE INSTALLING THE SMARTDOOR
™
.
Prior to installation, it is recommended to check that the SmartDoor™ will operate properly in the
intended location or application to guard against possible severe radio-frequency interference.
Household appliances and common electronic products should be located at least two feet (60 cm)
away from the SmartDoor™’s location. Radio-frequency interference detected from other household
appliances or common electronic products will negatively affect the ability of the SmartDoor™ to
receive a SmartKey™ signal. Typical appliances and products to consider are laptop computers,
wireless telephones, microwaves, televisions, garage door openers, hand-held electronic devices
(such as cell phones, game stations and remote controls).
The sticker placed over the sensitivity knob should not be removed until after installation, as the
factory default sensitivity setting is positioned at the optimal level for most installations.
It is recommended to install SmartDoor™ in a location where direct wind is not a factor. Operating
Temperature Range: -5˚ F to 180˚ F (-20.5˚ C to 82˚ C). Operating Humidity Range: 0 to 99.9%.
• To check if SmartDoor™’s radio-frequency technology will operate properly in desired location
and application, place SmartDoor™ directly in front of and against the door or application in the
upright position. After performing steps A-C, now set the SmartDoor™ in AUTOMATIC mode and
hold the SmartKey™ directly in front of the SmartDoor™. The SmartDoor™ ap should unlock in
about three seconds. Remember, the SmartKey™ included in the kit is already programmed to
the SmartDoor™.
NOTE:
If there are existing SmartKeys™ in the household, remove all (RFA-67)
batteries while performing step D except the SmartKey™ included with the SmartDoor™.
If the SmartDoor™ does not unlock, move the SmartDoor™ to another location and follow steps A-D
once more. If the SmartDoor™’s location test above was unsuccessful, please call our Customer
Care Center for additional help.
When steps A-D are completed and all are successful, your SmartDoor™ is ready for installation.
INSTALL
Installing Your SmartDoor
™
Step
1
Determine Pet Door Location
1A
1B
1A
Measure and mark your pet’s shoulder
height on the door.
1B Determine location for the pet door. Draw
a vertical center line through the shoulder
height line using a level.
NOTICE
If homeowner’s door or other application is
not level, the pet door must be marked level to
swing properly.
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Step
2
Preparing Door
2A
2B
2C
2A Remove door from hinges.
2B Place on a raised level surface such as
saw horses.
Helpf ul Tip:
Clamp or weigh down the door to
prevent it from moving.
NOTE:
The pet door can be installed with the
door hanging based on your skill level.
2C Match the marked lines on the door with the
shoulder and center lines on the template. Tape
the template in place.
NOTICE
When applying the template there should be a
minimum of 3” (7.6 cm) between the bottom
and sides of the door and the outer edge of the
template to maintain the structural integrity of
the door.
Step
3
Cut Pet Door Opening
3A
3B
3A Leave template on and drill ⅜” (10 mm) holes
in the inside corners of template. These will be
the pilot holes for the saw blade.
Helpf ul Tip: Use both hands to hold drill steady and
straight at a 90° angle.
3B Beginning in one of the holes you just drilled,
cut along the template lines. After cutting out the
opening, remove excess template. You may need
to recut to square the opening. This is necessary
for the pet door frame to t correctly.
Helpf ul Tip:
Use a proper saw blade according
to door material (for example a wood blade for
wood door and metal blade for a metal door).
When cutting use both hands to hold the saw
slow, steady and straight at a 90° angle. This will
prevent the blade from cutting unevenly between
interior and exterior areas of door.
NOTICE
Make sure there is nothing underneath the
door where you will be drilling the holes or
cutting out opening.
Step
4
Install Pet Door
Before putting away the jigsaw, place the interior frame (frame with the
ap) inside the cut out and check the t. Then, place the exterior frame into the
underside of the door to check the t. If frames do not t inside the opening, you
may need to recut to square opening before proceeding with installation.
4
4 Re-hang door and place interior frame with
ap inside cut-out of interior door. Place exterior
frame on exterior of door and press rmly against
interior frame and exterior frame with both hands.
Continue to press while moving hands from bottom
to top of frames until alignment tabs connect and
both frames are rmly in place.
Helpf ul Tip:
Use painters’ tape across SmartDoor™’s
interior frame and door to keep in place while
positioning the exterior frame.
Step
5
Insert Screws
5
5 Thread mounting screws through interior
frame and align with exterior frame. Tighten with
screwdriver. DO NOT OVERTIGHTEN.
Helpf ul Tip:
If using an electric screwdriver, set on
low torque.
NOTE:
Small SmartDoor™ has four screw
placement holes and Large SmartDoor
™
has eight
screw placement holes.
Step
6
Train Your Pet
6
6 Tape the ap open to help your pet become
familiar with the pet door opening. When your pet
is more comfortable let the ap down and operate
the SmartDoor™ in UNLOCKED Mode encouraging
your pet to push through the ap. Once your
pet is comfortable entering and exiting through
the closed ap, set SmartDoor™ to AUTOMATIC
Mode and operate with your pet’s programmed
SmartKey™. Walk your pet up to the SmartDoor™
until the SmartKey™ is detected and ap unlocks.
Repeat training your pet to walk up to SmartDoor™
and push open ap to the other side.
Helpf ul Tip:
Try treats to encourage your pet to
push through the SmartDoor™ ap.
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