Petsafe In-Ground Fence System PIG19-15394 Operating And Training Manual
PIG19-15394
In-Ground Fence™ System
Clôture anti-fugue avec fil
Omheiningssysteem met draad
Operating and Training Guide
Manuel d’utilisation et de dressage
Gebruiksaanwijzing en trainingshandleiding
Manual de funcionamiento y de adiestramiento
Manuale di funzionamento e di addestramento
Gebrauchsanweisung und Trainingsanleitung
Limitador de zona con cable
Sistema antifuga con filo
Rückhaltesystem mit Draht
Bitte lesen Sie die ganze Gebrauchsanleitung aufmerksam durch, ehe Sie beginnen.
Please read this entire guide before beginning.
Veuillez lire ce manuel en entier avant de commencer.
Gelieve deze gids volledig door te lezen voordat u begint.
Por favor, lea detenidamente este manual antes de empezar.
Leggere attentamente la guida all’uso prima di utilizzare.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other
affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us.”
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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid possible injury or death.
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WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in harm to your pet.
NOTICE is used to address practices not related to personal injury.
• Not for use with aggressive dogs. Do not use this product if your dog is aggressive or if your dog is
prone to aggressive behaviour. Aggressive dogs can cause severe injury. If you are not sure that this
product is right for your dog, please talk to your veterinarian or a certified trainer.
• Underground cables can carry high voltage. Have all underground cables marked before you dig
to bury your wire. In most areas, this is a free service.
• Do not install, connect, or remove your system during a lightning storm. If the storm is close enough
for you to hear thunder, it is close enough to create hazardous surges.
• Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.
• Risk of electric shock. Use the Fence Transmitter indoors in a dry location only.
• Risk of injury. Wire on top of the ground may be a trip hazard. Use care in how you place
your wires.
www.petsafe.net2
This PetSafe® In-Ground Fence™ System is not a solid barrier. This system is designed to act as a deterrent
to remind pets by Static Stimulation to remain in the boundary established. It is important that you reinforce
training with your pet on a regular basis. Proper fit of the collar is important. A collar worn for too long or
made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this
condition is commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they
wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time
that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to
continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has
fully healed.
• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may
lead to a rash or infection.
• You should not make the collar any tighter than is required for good contact. A collar that is too tight
will increase the risk of pressure necrosis in the contact area.
®
• Proper training of your pet is essential to the success of the PetSafe
In-Ground Fence™ System. During
the first 2 weeks of training, do not use the training device on your pet without direct supervision.
• The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an
unintended stimulation.
• The Boundary Width of the system must be tested whenever an adjustment is made to the containment
field to prevent unintended stimulations to your pet.
• Always remove your dog’s Receiver Collar before performing any Transmitter testing.
• If possible, do not use an outlet protected with a residual current device (RCD) or ground fault circuit
interrupter (GFCI). The fence system will function properly, but in rare cases, nearby lightning strikes
may cause the RCD or GFCI to trip. Without power, your pet may be vulnerable to escape. You will
have to reset the RCD or GFCI to restore power to the system.
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• Avoid damage to the insulation of the loop wire during the install; damage may cause areas of weak
signal and lead to early failure of the loop (wire breaks).
• Use care when mowing or trimming your grass not to cut the loop wire.
• For added protection for the Fence Transmitter when unused for long periods of time or prior to
thunderstorms, disconnect the Loop Boundary Wires and unplug the Power Adaptor from the outlet. This
will prevent damage to the Transmitter due to surges.
• To prevent an unintended stimulation, after the Boundary Flags have been placed, be sure to set the
static stimulation on the receiver collar back to level 1 tone only.
• Before you begin installing the Boundary Wire, unplug the Fence Transmitter power adaptor from
the outlet.
Thank you for choosing the PetSafe® Brand. You and your pet deserve a companionship that includes memorable moments
and a shared understanding together. Our products and training tools enhance the relationship between pets and their
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owners. If you have any questions about our products or training your pet, please visit our website at
www.petsafe.net or contact our Customer Care Centre. For a listing of Customer Care Centre telephone
numbers, visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering
and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Centre,
we will be able to help you faster. Most importantly, your valuable information will never be given or sold to anyone. Complete
warranty information is available online at www.petsafe.net.
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TABLE OF CONTENTS
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Items You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
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How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Locate the Fence Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Lay Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sample Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Position the Boundary Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Wires to the Fence Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Prepare the Receiver Collar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Set the Boundary Width and Test the Receiver Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Install the Boundary Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Place the Boundary Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fit the Receiver Collar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Training Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Wire Break Location Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Terms of Use and Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Important Recycling Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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Components
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Universal
Power Adaptor
Test Light
Tool
Receiver
Collar
Fence
Transmitter
(PetSafe
Contact Points
Battery
®
RFA-67D-11)
Long
Boundary Wire - 150 m
Other Items You May Need
• Additional wire and flags (Part #PRFA-500)
• Tape measure
• Small Phillips screwdriver
• Drill & mounting hardware
• Shovel or lawn edger
• Pliers
• Wire stripping pliers
• Scissors
• Lighter
• Electrical tape
• Gel-filled Capsules
• Additional wire nuts
• Waterproofing compound (e.g. silicone caulk)
• PVC pipe or hose pipe
• Circular saw with masonry blade
• Staple gun
• Non-metallic collar and lead
Fence installation and training help: www.petsafe.net
Gel-filled
Capsules
Wire Nuts
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Boundary Flags - 50
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Operating and
Training Guide
How the System Works
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A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog.
Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the Receiver
Collar issues a warning tone. If he proceeds further, he receives a safe but startling Static Stimulation. While harmless, the
stimulation will persuade him to stay in the containment area you’ve established. Boundary flags are a temporary visual aid for
your pet; remove them after training. This PetSafe® In-Ground Fence™ System has been proven safe, comfortable, and effective
for pets over 3.6 kg.
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Key Definitions
Fence Transmitter: Transmits the radio signal through the Boundary Wire.
Pet Area: Area within the Warning Zone where your pet can roam freely.
Warning Zone: Outer edge of the Pet Area where your pet’s Receiver Collar begins to beep, warning him not to go into the
Static Stimulation Zone.
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Static Stimulation Zone: Zone beyond the Warning Zone where your pet’s Receiver Collar will emit a Static Stimulation,
signalling him to return to the Pet Area.
Boundary Width: Combination of the Warning Zone and the Static Stimulation Zone.
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Receiver Collar: Receives the radio signal from the Boundary Wire.
Stimulation Level Button: Adjusts the level of Static Stimulation your pet receives in the Static Stimulation Zone.
Receiver Indicator Light: Indicates the level of stimulation at which the Receiver Collar is set. This light also serves as a low
battery indicator.
Contact Points: Deliver the safe Static Stimulation when your pet moves into the Static Stimulation Zone.
Power Jack: Where the Power Adaptor plugs into the Fence Transmitter.
Boundary Control Switch: Switch located on the Fence Transmitter to adjust according to the length of Boundary Wire used.
Boundary Wire Terminals: Where the Boundary Wires connect to the Fence Transmitter in order to complete a
continuous loop.
Loop Indicator Light: Indicates that the Boundary Wire makes a complete loop, enabling the signal to be transmitted.
Boundary Width Control: Adjusts the width of the Warning and Static Stimulation Zones. Note: Adjusting the knob does not
change the level of Static Stimulation on the Receiver Collar.
Fence TransmitterReceiver Collar
Fence Transmitter
Pet Area
Static
Stimulation Zone
Warning Zone
Stimulation Level Button
Battery
Receiver
Indicator Light
Boundary
Control Switch
Static Stimulation Zone
Boundary
Warning Zone
Boundary Wire
Width
Washers
Contact Points
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Power Jack
Boundary
}
Wire Terminals
Loop Indicator Light
Power Light
Boundary Width Control
Operating Guide
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STEP 1
Locate the Fence Transmitter
Place the Fence Transmitter:
• In a dry, well ventilated, protected area (1A , 1B).
• In an area where temperatures do not fall below freezing (e.g., garage, basement, shed).
• Secured to a stationary surface using the mounting hardware (not included). A mounting template is included in the back of
this guide.
• At least 1 m from large metal objects or appliances as these items may interfere with the signal consistency (1C).
Once you have mounted the Fence Transmitter, the Boundary Wire must exit the building. This can be accomplished via a
window or through a hole drilled through the wall. Ensure the drill path is clear of any utilities.
Make sure the Boundary Wire is not cut off or pinched by a window, door, or garage door, as this can damage it over time and
create a wire break. To prevent fires and electrical hazards, install the Fence Transmitter in buildings that are in accordance with
state and local electrical codes.
Risk of Electric Shock. Use the Fence Transmitter indoors in a dry location only.
1A 1B 1C
1 m
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STEP 2
Lay Out the System
Basic Planning Tips
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bury your wire. In most areas, this is a free service. For information regarding how these underground wires can affect your
system’s operation, see Step 3 “Position the Boundary Wire”.
• The Boundary Wire MUST start at the
Fence Transmitter and make a continuous
loop back (2A).
• Design a layout that is suitable for your
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property. Sample layouts are provided in
this section, and a grid for designing your
layout is provided in the back of this guide.
• Twisting two sides of the Boundary Wire
cancels the signal and allows your pet to
cross over that area safely. Plastic or metal
piping will not cancel the signal. Twist
the Boundary Wire 30 times per metre to
cancel the signal (2A).
• Always use gradual turns at the corners
with a minimum 1 m radius, to produce a
more consistent boundary (2B). Do not
use sharp turns, as this will cause gaps in
your boundary.
• To properly contain your pet, we recommend setting a Boundary Width for the Warning and Static Stimulation Zones to
approximately 4 m - 7 m (2.5 m to 3.5 m on each side of the wire).
• Avoid making passageways too narrow for your pet to move about freely (e.g., along the sides of a house).
• The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the house. If this
occurs, remove your pet’s Receiver Collar before bringing him inside, decrease the range using the Boundary Width Control
knob or consider an alternative layout.
Underground cables can carry high voltage. Have all underground cables marked before you dig to
2A 2B
30 Twists /m
Sample Layouts
Sample 1: Perimeter Loop (Single Loop) The
Perimeter Loop is the most common layout. This will
allow your pet to freely and safely roam your entire
property (2C). It can also protect flower gardens and
landscaping (2D).
2D2C
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Sample 2 (2E): Perimeter Loop Using Existing Fence (Single Loop)
This layout allows you to include your existing fence as part of your layout and keep your pet
from jumping out or digging under your existing fence. It reduces the amount of wire which
will need to be buried. From the Fence Transmitter, run the wire to A, A to B, B to C, C to
D, D to E, E to A, twist the wires from A back to the Fence Transmitter. See the “Install the
Boundary Wire” section for more information on attaching the wire to a fence.
2E
B
C
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D
A
E
Double Loop
A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property.
When using a Double Loop, the Boundary Wire must be separated by a minimum of 1.5 m to avoid cancelling the signal.
Remember that a Double Loop will require twice as much wire.
Sample 3 (2F): Front or Back Property Only
(Double Loop)
From the Fence Transmitter, run the wire to A, A to B, B to
C, C to D, D to E, E to F, make a U-turn and follow your
path all the way back to A, keeping the wire separated
1.5 m. Twist the wire from A back to the Fence Transmitter.
Sample 4 (2G): Front Boundary Only
(Double Loop)
From the Fence Transmitter, run the wire to A, A to B,
B back to A keeping the wire separated 1.5 m. Twist
the wire from A back to the Fence Transmitter.
Sample 5 (2H): Lake Access (Double Loop)
From the Fence Transmitter, run the wire to A, A to
B, make a U-turn and go to C, C to D, D to E, make
a U-turn and follow your path all the way back to A
keeping wire separated 1.5 m. Twist the wire from A
back to the Fence Transmitter.
2G
2F
C
1.5 m
D
E
F
A
B
A
B
C
2H
B
B
A
1.5 m
A
C
2I
1.5 m
E
F
1.5 m
E
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D
1.5 m
D
Sample 6 (2I): Wire Loop Attached to Existing Fence (Double Loop)
This layout allows you to include your existing fence as part of your layout and keep your
pet from jumping out or digging under your existing fence. It reduces the amount of wire
which will need to be buried. Run the wire from the Fence Transmitter to A, A to B, B to C,
C to D, D to E, E to F, make a U-turn and follow your path all the way back to A, keeping
the wire separated 1.5 m. Twist the wire from A back to the Fence Transmitter. See the
“Install the Boundary Wire” section for more information on attaching the wire to a fence.
C
E
F
A
B
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STEP 3
Position the Boundary Wire
Risk of injury. Wire on top of the ground may be a trip hazard. Use care in how you place your wires.
Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or
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attaching it to an existing fence. This will make any layout changes easier. Work carefully. A nick in the
wire insulation can diminish the signal strength and create a weak area where your pet can escape.
Running the Boundary Wire parallel to and within 3 m of electrical wires, neighbouring
containment systems, telephone wires, television or antenna cables, or satellite dishes may
cause an inconsistent signal. If you must cross any of these, do so at 90-degree angles
(perpendicularly) (3A).
If separating the wire by at least 3 m from a neighbouring containment system’s wire does not
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reduce the inconsistent signal, contact the Customer Care Centre.
3A
Boundary
Wire
90◦
3 m
Buried Cable
3 m
To Twist the Boundary Wire
Twisting the Boundary Wire cancels the
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signal and allows your pet to cross over
that area without receiving a stimulation
(3B). To ensure the signal is cancelled,
it is recommended that you cut and
splice the Boundary Wire between
each twisted section. The signal cannot
be cancelled by running the wire
through plastic or metal piping. Splicing
shielded cable to the Boundary Wire
will also not cancel the signal. Refer to
figure (3C) for the correct method for
twisting the wire. You can twist your
own wire by cutting two equal lengths
of Boundary Wire supplied and twisting
them together. Anchor one end of the
wires to something secure and insert the
other end in a power drill. Pull the wire taut. The drill enables you to twist the wire quickly. Twist the Boundary Wire 30 times per
metre to cancel the signal. Once you have completed your boundary layout, insert the twisted wire into the transmitter.
3B
30 Twists /m
3C
CORRECT
INCORRECT
TWISTED WIRES
BOUNDARY WIRE
WATERPROOF SPLICE
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