PIG19-15394
In-Ground Fence™ System
Clôture anti-fugue avec fil
Omheiningssysteem met draad
Operating and Training Guide
Manuel d’utilisation et de dressage
Gebruiksaanwijzing en trainingshandleiding
Manual de funcionamiento y de adiestramiento
Manuale di funzionamento e di addestramento
Gebrauchsanweisung und Trainingsanleitung
Limitador de zona con cable
Sistema antifuga con filo
Rückhaltesystem mit Draht
Bitte lesen Sie die ganze Gebrauchsanleitung aufmerksam durch, ehe Sie beginnen.
Please read this entire guide before beginning.
Veuillez lire ce manuel en entier avant de commencer.
Gelieve deze gids volledig door te lezen voordat u begint.
Por favor, lea detenidamente este manual antes de empezar.
Leggere attentamente la guida all’uso prima di utilizzare.
Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other
affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us.”
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IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all
safety messages that follow this symbol to avoid possible injury or death.
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WARNING indicates a hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
CAUTION, used without the safety alert symbol, indicates a hazardous situation which, if not avoided,
could result in harm to your pet.
NOTICE is used to address practices not related to personal injury.
• Not for use with aggressive dogs. Do not use this product if your dog is aggressive or if your dog is
prone to aggressive behaviour. Aggressive dogs can cause severe injury. If you are not sure that this
product is right for your dog, please talk to your veterinarian or a certified trainer.
• Underground cables can carry high voltage. Have all underground cables marked before you dig
to bury your wire. In most areas, this is a free service.
• Do not install, connect, or remove your system during a lightning storm. If the storm is close enough
for you to hear thunder, it is close enough to create hazardous surges.
• Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.
• Risk of electric shock. Use the Fence Transmitter indoors in a dry location only.
• Risk of injury. Wire on top of the ground may be a trip hazard. Use care in how you place
your wires.
www.petsafe.net2
This PetSafe® In-Ground Fence™ System is not a solid barrier. This system is designed to act as a deterrent
to remind pets by Static Stimulation to remain in the boundary established. It is important that you reinforce
training with your pet on a regular basis. Proper fit of the collar is important. A collar worn for too long or
made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this
condition is commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they
wear stainless steel contacts. Some pets are sensitive to contact pressure. You may find after some time
that your pet is very tolerant of the collar. If so, you may relax some of these precautions. It is important to
continue daily checks of the contact area. If redness or sores are found, discontinue use until the skin has
fully healed.
• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may
lead to a rash or infection.
• You should not make the collar any tighter than is required for good contact. A collar that is too tight
will increase the risk of pressure necrosis in the contact area.
®
• Proper training of your pet is essential to the success of the PetSafe
In-Ground Fence™ System. During
the first 2 weeks of training, do not use the training device on your pet without direct supervision.
• The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an
unintended stimulation.
• The Boundary Width of the system must be tested whenever an adjustment is made to the containment
field to prevent unintended stimulations to your pet.
• Always remove your dog’s Receiver Collar before performing any Transmitter testing.
• If possible, do not use an outlet protected with a residual current device (RCD) or ground fault circuit
interrupter (GFCI). The fence system will function properly, but in rare cases, nearby lightning strikes
may cause the RCD or GFCI to trip. Without power, your pet may be vulnerable to escape. You will
have to reset the RCD or GFCI to restore power to the system.
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• Avoid damage to the insulation of the loop wire during the install; damage may cause areas of weak
signal and lead to early failure of the loop (wire breaks).
• Use care when mowing or trimming your grass not to cut the loop wire.
• For added protection for the Fence Transmitter when unused for long periods of time or prior to
thunderstorms, disconnect the Loop Boundary Wires and unplug the Power Adaptor from the outlet. This
will prevent damage to the Transmitter due to surges.
• To prevent an unintended stimulation, after the Boundary Flags have been placed, be sure to set the
static stimulation on the receiver collar back to level 1 tone only.
• Before you begin installing the Boundary Wire, unplug the Fence Transmitter power adaptor from
the outlet.
Thank you for choosing the PetSafe® Brand. You and your pet deserve a companionship that includes memorable moments
and a shared understanding together. Our products and training tools enhance the relationship between pets and their
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owners. If you have any questions about our products or training your pet, please visit our website at
www.petsafe.net or contact our Customer Care Centre. For a listing of Customer Care Centre telephone
numbers, visit our website at www.petsafe.net.
To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net. By registering
and keeping your receipt, you will enjoy the product’s full warranty and should you ever need to call the Customer Care Centre,
we will be able to help you faster. Most importantly, your valuable information will never be given or sold to anyone. Complete
warranty information is available online at www.petsafe.net.
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TABLE OF CONTENTS
Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Items You May Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
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How the System Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Key Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Operating Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Locate the Fence Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
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Lay Out the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sample Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Position the Boundary Wire. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Wires to the Fence Transmitter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Prepare the Receiver Collar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Set the Boundary Width and Test the Receiver Collar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Install the Boundary Wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Place the Boundary Flags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Fit the Receiver Collar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Training Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
System Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Wire Break Location Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Terms of Use and Limitation of Liability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Battery Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Important Recycling Advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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Components
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Universal
Power Adaptor
Test Light
Tool
Receiver
Collar
Fence
Transmitter
(PetSafe
Contact Points
Battery
®
RFA-67D-11)
Long
Boundary Wire - 150 m
Other Items You May Need
• Additional wire and flags (Part #PRFA-500)
• Tape measure
• Small Phillips screwdriver
• Drill & mounting hardware
• Shovel or lawn edger
• Pliers
• Wire stripping pliers
• Scissors
• Lighter
• Electrical tape
• Gel-filled Capsules
• Additional wire nuts
• Waterproofing compound (e.g. silicone caulk)
• PVC pipe or hose pipe
• Circular saw with masonry blade
• Staple gun
• Non-metallic collar and lead
Fence installation and training help: www.petsafe.net
Gel-filled
Capsules
Wire Nuts
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Boundary Flags - 50
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Operating and
Training Guide
How the System Works
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A radio signal travels from the Fence Transmitter through a buried wire, marking the boundaries you wish to set for your dog.
Your dog wears a Receiver Collar that detects the signal at the boundary. As your dog approaches the boundary, the Receiver
Collar issues a warning tone. If he proceeds further, he receives a safe but startling Static Stimulation. While harmless, the
stimulation will persuade him to stay in the containment area you’ve established. Boundary flags are a temporary visual aid for
your pet; remove them after training. This PetSafe® In-Ground Fence™ System has been proven safe, comfortable, and effective
for pets over 3.6 kg.
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Key Definitions
Fence Transmitter: Transmits the radio signal through the Boundary Wire.
Pet Area: Area within the Warning Zone where your pet can roam freely.
Warning Zone: Outer edge of the Pet Area where your pet’s Receiver Collar begins to beep, warning him not to go into the
Static Stimulation Zone.
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Static Stimulation Zone: Zone beyond the Warning Zone where your pet’s Receiver Collar will emit a Static Stimulation,
signalling him to return to the Pet Area.
Boundary Width: Combination of the Warning Zone and the Static Stimulation Zone.
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Receiver Collar: Receives the radio signal from the Boundary Wire.
Stimulation Level Button: Adjusts the level of Static Stimulation your pet receives in the Static Stimulation Zone.
Receiver Indicator Light: Indicates the level of stimulation at which the Receiver Collar is set. This light also serves as a low
battery indicator.
Contact Points: Deliver the safe Static Stimulation when your pet moves into the Static Stimulation Zone.
Power Jack: Where the Power Adaptor plugs into the Fence Transmitter.
Boundary Control Switch: Switch located on the Fence Transmitter to adjust according to the length of Boundary Wire used.
Boundary Wire Terminals: Where the Boundary Wires connect to the Fence Transmitter in order to complete a
continuous loop.
Loop Indicator Light: Indicates that the Boundary Wire makes a complete loop, enabling the signal to be transmitted.
Boundary Width Control: Adjusts the width of the Warning and Static Stimulation Zones. Note: Adjusting the knob does not
change the level of Static Stimulation on the Receiver Collar.
Fence TransmitterReceiver Collar
Fence Transmitter
Pet Area
Static
Stimulation Zone
Warning Zone
Stimulation Level Button
Battery
Receiver
Indicator Light
Boundary
Control Switch
Static Stimulation Zone
Boundary
Warning Zone
Boundary Wire
Width
Washers
Contact Points
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Power Jack
Boundary
}
Wire Terminals
Loop Indicator Light
Power Light
Boundary Width Control
Operating Guide
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STEP 1
Locate the Fence Transmitter
Place the Fence Transmitter:
• In a dry, well ventilated, protected area (1A , 1B).
• In an area where temperatures do not fall below freezing (e.g., garage, basement, shed).
• Secured to a stationary surface using the mounting hardware (not included). A mounting template is included in the back of
this guide.
• At least 1 m from large metal objects or appliances as these items may interfere with the signal consistency (1C).
Once you have mounted the Fence Transmitter, the Boundary Wire must exit the building. This can be accomplished via a
window or through a hole drilled through the wall. Ensure the drill path is clear of any utilities.
Make sure the Boundary Wire is not cut off or pinched by a window, door, or garage door, as this can damage it over time and
create a wire break. To prevent fires and electrical hazards, install the Fence Transmitter in buildings that are in accordance with
state and local electrical codes.
Risk of Electric Shock. Use the Fence Transmitter indoors in a dry location only.
1A 1B 1C
1 m
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STEP 2
Lay Out the System
Basic Planning Tips
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bury your wire. In most areas, this is a free service. For information regarding how these underground wires can affect your
system’s operation, see Step 3 “Position the Boundary Wire”.
• The Boundary Wire MUST start at the
Fence Transmitter and make a continuous
loop back (2A).
• Design a layout that is suitable for your
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property. Sample layouts are provided in
this section, and a grid for designing your
layout is provided in the back of this guide.
• Twisting two sides of the Boundary Wire
cancels the signal and allows your pet to
cross over that area safely. Plastic or metal
piping will not cancel the signal. Twist
the Boundary Wire 30 times per metre to
cancel the signal (2A).
• Always use gradual turns at the corners
with a minimum 1 m radius, to produce a
more consistent boundary (2B). Do not
use sharp turns, as this will cause gaps in
your boundary.
• To properly contain your pet, we recommend setting a Boundary Width for the Warning and Static Stimulation Zones to
approximately 4 m - 7 m (2.5 m to 3.5 m on each side of the wire).
• Avoid making passageways too narrow for your pet to move about freely (e.g., along the sides of a house).
• The Receiver Collar can be activated inside the house if the Boundary Wire runs along the outside wall of the house. If this
occurs, remove your pet’s Receiver Collar before bringing him inside, decrease the range using the Boundary Width Control
knob or consider an alternative layout.
Underground cables can carry high voltage. Have all underground cables marked before you dig to
2A 2B
30 Twists /m
Sample Layouts
Sample 1: Perimeter Loop (Single Loop) The
Perimeter Loop is the most common layout. This will
allow your pet to freely and safely roam your entire
property (2C). It can also protect flower gardens and
landscaping (2D).
2D2C
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Sample 2 (2E): Perimeter Loop Using Existing Fence (Single Loop)
This layout allows you to include your existing fence as part of your layout and keep your pet
from jumping out or digging under your existing fence. It reduces the amount of wire which
will need to be buried. From the Fence Transmitter, run the wire to A, A to B, B to C, C to
D, D to E, E to A, twist the wires from A back to the Fence Transmitter. See the “Install the
Boundary Wire” section for more information on attaching the wire to a fence.
2E
B
C
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A
E
Double Loop
A Double Loop must be used when you are not establishing the Boundary Zone on all sides of your property.
When using a Double Loop, the Boundary Wire must be separated by a minimum of 1.5 m to avoid cancelling the signal.
Remember that a Double Loop will require twice as much wire.
Sample 3 (2F): Front or Back Property Only
(Double Loop)
From the Fence Transmitter, run the wire to A, A to B, B to
C, C to D, D to E, E to F, make a U-turn and follow your
path all the way back to A, keeping the wire separated
1.5 m. Twist the wire from A back to the Fence Transmitter.
Sample 4 (2G): Front Boundary Only
(Double Loop)
From the Fence Transmitter, run the wire to A, A to B,
B back to A keeping the wire separated 1.5 m. Twist
the wire from A back to the Fence Transmitter.
Sample 5 (2H): Lake Access (Double Loop)
From the Fence Transmitter, run the wire to A, A to
B, make a U-turn and go to C, C to D, D to E, make
a U-turn and follow your path all the way back to A
keeping wire separated 1.5 m. Twist the wire from A
back to the Fence Transmitter.
2G
2F
C
1.5 m
D
E
F
A
B
A
B
C
2H
B
B
A
1.5 m
A
C
2I
1.5 m
E
F
1.5 m
E
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D
1.5 m
D
Sample 6 (2I): Wire Loop Attached to Existing Fence (Double Loop)
This layout allows you to include your existing fence as part of your layout and keep your
pet from jumping out or digging under your existing fence. It reduces the amount of wire
which will need to be buried. Run the wire from the Fence Transmitter to A, A to B, B to C,
C to D, D to E, E to F, make a U-turn and follow your path all the way back to A, keeping
the wire separated 1.5 m. Twist the wire from A back to the Fence Transmitter. See the
“Install the Boundary Wire” section for more information on attaching the wire to a fence.
C
E
F
A
B
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STEP 3
Position the Boundary Wire
Risk of injury. Wire on top of the ground may be a trip hazard. Use care in how you place your wires.
Lay out the Boundary Wire using your planned boundary and test the system BEFORE burying the wire or
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attaching it to an existing fence. This will make any layout changes easier. Work carefully. A nick in the
wire insulation can diminish the signal strength and create a weak area where your pet can escape.
Running the Boundary Wire parallel to and within 3 m of electrical wires, neighbouring
containment systems, telephone wires, television or antenna cables, or satellite dishes may
cause an inconsistent signal. If you must cross any of these, do so at 90-degree angles
(perpendicularly) (3A).
If separating the wire by at least 3 m from a neighbouring containment system’s wire does not
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reduce the inconsistent signal, contact the Customer Care Centre.
3A
Boundary
Wire
90◦
3 m
Buried Cable
3 m
To Twist the Boundary Wire
Twisting the Boundary Wire cancels the
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signal and allows your pet to cross over
that area without receiving a stimulation
(3B). To ensure the signal is cancelled,
it is recommended that you cut and
splice the Boundary Wire between
each twisted section. The signal cannot
be cancelled by running the wire
through plastic or metal piping. Splicing
shielded cable to the Boundary Wire
will also not cancel the signal. Refer to
figure (3C) for the correct method for
twisting the wire. You can twist your
own wire by cutting two equal lengths
of Boundary Wire supplied and twisting
them together. Anchor one end of the
wires to something secure and insert the
other end in a power drill. Pull the wire taut. The drill enables you to twist the wire quickly. Twist the Boundary Wire 30 times per
metre to cancel the signal. Once you have completed your boundary layout, insert the twisted wire into the transmitter.
3B
30 Twists /m
3C
CORRECT
INCORRECT
TWISTED WIRES
BOUNDARY WIRE
WATERPROOF SPLICE
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To Splice or Repair the Boundary Wire
If you need additional Boundary Wire to
expand your wire loop, you will need to splice
the wires together. Note the locations of all
splices for future reference. Most Boundary
Wire breaks occur at splices.
Strip approximately 1 cm of insulation off the
ends of the Boundary Wires to be spliced (3D).
Make sure the copper Boundary Wire is not
corroded. If the Boundary Wire is corroded, cut
it back to expose clean copper wire.
Insert the stripped ends into the wire nut and
twist the wire nut around the wires. Ensure that
there is no copper exposed beyond the end of the wire nut. Tie a knot 7.5 cm - 10 cm from the wire nut (3E). Ensure that the wire
nut is secure on the wire splice.
Once you have securely spliced the wires together, open the lid of the gel-filled splice capsule and insert the wire nut as
deeply as possible into the waterproof gel inside the capsule (3F). Snap the lid of the capsule shut (3G). For proper system
performance, the splice connection must be waterproof.
If your splice pulls loose, the entire system will fail. Make sure your splice is secure. Additional gel-filled splice capsules and wire
nuts are available through the Customer Care Centre.
3D 3E 3F 3G
1 cm 1 cm
1
2
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Additional Boundary Wire
Extra direct burial Boundary Wire can be purchased in 150 m
spools at the store where you purchased the kit or through the
Customer Care Centre.
Note: When adding Boundary Wire, it must act as a continuous loop.
The table at right indicates the approximate length of Boundary Wire
needed for a square, Single Loop layout. Length will vary due to the
amount of twisted wire and layout used. Remember that a Double Loop
will require twice as much wire.
Area to be enclosed Approximate wire
length required
Ares Acres Meters
10 1/4 127
13 1/3 146
20 1/2 180
40 1 255
80 2 360
200 5 570
400 10 854
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STEP 4
Connect the Wires to the Fence Transmitter
1. Run the Boundary Wire to the Fence Transmitter through a window, under a
door, through a crawl space vent, or any other appropriate available access.
You can also drill a hole through your wall.
2. Strip approximately 1 cm of insulation from the ends of the Boundary Wire.
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3. Press the red tabs on the Fence Transmitter and insert the stripped wire ends
into the Boundary Wire Terminals. Make sure the wires do not touch each other
at the terminals.
4. Turn the Boundary Width Control knob to 10. This will set the Warning Zone at
the maximum width.
5. Plug the power jack into the transmitter and the Power Adaptor into a
working outlet.
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6. The Power Light and Loop Indicator Lights should come on. If this does not
happen, see the “Troubleshooting” section.
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Power Jack
Boundary
Control Switch
Boundary
}
Wire Terminals
Loop Indicator Light
Power Light
Boundary Width Control
• Do not install, connect, or remove your system during a lightning storm. If the storm is close enough for you to hear thunder,
it is close enough to create hazardous surges.
• Risk of electric shock. Use the fence transmitter indoors in a dry location only.
If possible, DO NOT use an outlet protected with a Residual Current Device (RCD) or Ground Fault Circuit
Interrupter (GFCI). The fence system will function properly, but in rare cases, nearby lightning strikes may cause the RCD or
GFCI to trip. Without power, your pet may be vulnerable to escape. You will have to reset the RCD or GFCI to restore power
to the system.
For added protection for the Fence Transmitter when unused for long periods of time or prior to thunderstorms,
disconnect the Loop Boundary Wires and unplug the Power Adaptor from the outlet. This will prevent damage to the
Transmitter due to surges.
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STEP 5
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Prepare the Receiver Collar
There are two sets of Contact Points that can be used on your Receiver Collar. Your Receiver
Collar comes with the short Contact Points installed. The longer Contact Points should be used
on dogs with long hair. Tighten the Contact Points using Test Light Tool (5A) one-half turn
beyond finger tight. Check the tightness weekly.
To Insert and Remove the Battery
Note: Do not install the battery while the Receiver Collar is on your pet.
This Receiver Collar utilises a replaceable PetSafe
is designed to make battery replacement easier and increase water protection.
To insert the battery, align the symbols on the battery (arrow) and Receiver Collar (triangle)
(5B). Use the edge of the Test Light Tool to turn the battery clockwise until the arrow lines up
with the lock symbol on the housing.
To remove the battery, turn the battery anti-clockwise using the edge of the Test Light Tool
(5C). DO NOT attempt to cut into or pry open the battery. Be sure to discard the used
battery properly. Battery life will vary depending on how often your pet tests the system and
receives a Static Stimulation. Check the Receiver Collar every month to ensure the battery is
working properly.
If the Receiver Indicator Light is flashing every 4 to 5 seconds, battery replacement is
required. Remove the old battery from the Receiver Collar. Discharge all power by holding
the stimulation level button down until the LED light is no longer illuminated. Replace with a
new battery.
A replacement PetSafe
web site at www.petsafe.net to locate a retailer near you.
®
battery (RFA-67D-11) can be found at many retailers. Contact the Customer Care Centre or visit our
®
battery (RFA-67D-11). This unique battery
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5B
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5C
To Set the Static Stimulation Level
Read all steps before attempting to set the
Static Stimulation Level.
1. Remove the clear plastic cover with the Test Light Tool
to expose the Stimulation Level Button (5D).
2. With the battery installed, press the Stimulation Level
Button and release when the Receiver Indicator Light
turns on (5E).
3. The Receiver Indicator Light will emit a series of flashes
representing the Static Stimulation Level.
4. Increase the Static Stimulation Level by pressing and
releasing the Stimulation Level Button within 5 seconds
of the previous series of flashes.
5. After setting the Static Stimulation Level, replace the
cover to protect the Stimulation Level Button.
The Static Stimulation levels increase in strength from
1 to 5. Pressing the Stimulation Level Button while the
Receiver Collar is on level 5 will cause the Receiver Collar to revert to Level 1. Refer to the Function and Response Table to
choose the Static Stimulation level that best fits your pet.
The Receiver Collar is equipped to automatically increase the level of Static Stimulation the longer your pet remains in the Static
Stimulation Zone if the collar is set at level 2 or above.
The Receiver Indicator Light acts as a low battery indicator, flashing every 4 to 5 seconds when replacement is required.
5D 5E
Anti-Linger Prevention
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The Anti-Linger Prevention feature keeps your dog from staying in the Warning Zone for long periods of time and draining the
Receiver Collar battery. Your dog will hear a warning tone when he reaches the Warning Zone. If your dog does not return to
the Pet Area after two seconds, he will receive a continuous Static Stimulation until he returns to the Pet Area.
Run Through Prevention
This system includes a unique “run-through” prevention so that your dog cannot escape the Pet Area without receiving an
increased level of Static Stimulation. The Receiver Collar automatically increases the Static Stimulation when your dog continues
more than 20% of the way through the pet fencing Boundary Width. For example, if the signal is detected 3 m from the wire
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and your dog enters the Static Stimulation Zone, this feature is activated when he is approximately 2.5 m from the Boundary
Wire. Your dog will then receive a Static Stimulation that is at an increased level corresponding to the Static Stimulation level
setting on the Receiver Collar. The Receiver Collar is equipped to automatically increase the level of Static Stimulation the longer
your pet remains in the Static Stimulation Zone if the collar is set at level 2 or above. The Run Through Prevention sound is an
intermittent tone.
Over Stimulation Protection
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In the unlikely event that your pet “freezes” in the Static Stimulation Zone, this feature limits the Static Stimulation duration to a
maximum of 30 seconds. While the system locks out further Static Stimulation, the warning tone will continue until the pet leaves
the Static Stimulation Zone.
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Function and Response Table
Indicator
Light Response
1 Flash 1 No Static Stimulation, Tone Only Initial Training Mode
2 Flashes 2 Low Static Stimulation Timid
3 Flashes 3 Medium Static Stimulation Timid or Average
4 Flashes 4 Medium High Static Stimulation Average or High Energy
5 Flashes 5 High Static Stimulation High Energy
Flashes once every
4 to 5 seconds
Static
Stimulation Level Receiver Collar Function Temperament of Pet
Indicates Low Battery
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STEP 6
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Set the Boundary Width and Test the
Receiver Collar
With the Boundary Wire in place and properly connected, it is time to set the Pet Boundary Width and test the system.
The Receiver Collar should not be on your dog when the system is tested.
Note: The Receiver Collar is waterproof, which can make the tone hard to hear.
The flashing light indicates the Receiver Collar is delivering Static Stimulation. If you have difficulty
hearing the warning tone, use the flashing light to identify the Boundary Width. To best utilize the
automatic Run-Through Prevention feature, the containment Boundary Width should extend at least
2 m - 3.5 m on each side of the Boundary Wire (total Boundary Width of 4 m - 7 m).
1. Ensure the Supplied Power Adaptor is plugged in to the Fence Transmitter and the power light and
Loop Indicator Light are turned on.
2. Set the Boundary Width Control Switch (located on the side of the Fence Transmitter) (6A) to the
A, B, or C setting based on the total length of
Boundary Wire used. Setting B is used for most
properties. The following table indicates the
proper setting.
3. The Boundary Width is adjusted using the
transmitter’s Boundary Width Control knob. Turn
the knob anti-clockwise until the alarm sounds and
the Loop Indicator Light is no longer lit. Turn the knob clockwise and increase by 2 numbers. The alarm should turn OFF and
the light should turn ON.
Amount of Wire Setting
Greater than 732 m A
Up to 396 m B
396 to 732 m C
6A
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The Receiver Collar should not be on your dog when the system is tested. Your pet may receive an
unintended stimulation.
4. Install the battery in the Receiver Collar. To identify the
Warning and Static Stimulation Zones make sure the
Receiver Collar is set at level 5 (see Step 5).
5. Test the Boundary Width of the system by selecting a
section of straight Boundary Wire that is at least 15 m.
Start inside the centre of the Pet Area.
6. Place the Test Light Tool Contacts on the Contact Points
of the Receiver Collar (6B, 6C). Hold the Receiver
Collar at your dog’s neck height with the Contact Points
pointing up (6D) and the PetSafe
Wire. Slowly walk toward the Boundary Wire until you hear
the warning tone (6E). When you hear the warning tone,
you have identified the Boundary Width distance (Static
Stimulation Zone). Two seconds after the warning tone, the
Test Light will begin to flash. The flashing light indicates the
Receiver Collar is delivering Static Stimulation. If you have
difficulty hearing the warning tone, use the flashing light to
identify the Boundary Width. To avoid having the Receiver
Collar go into Over stimulation Protection mode, walk back
into the Pet Area until the toning or flashing stops. If the
Receiver Collar does not tone at the desired range, adjust
the Boundary Width Control knob to obtain the desired
range. Turning the Boundary Width Control knob clockwise
increases the Boundary Width while turning it anti-clockwise
decreases it (6F). Repeat this process as needed until the
Receiver Collar tones between 2 m - 3.5 m from the Boundary
®
logo facing the Boundary
6B
Test Light Contacts
6D 6E
6C
Boundary
Wire
Wire. If using a Double Loop layout, you may need
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to increase the separation of the Boundary Wire
and/or increase the size of the Boundary Width to
achieve the desired range.
7. Test the Boundary Width in a number of different
locations around the Pet Area until you are satisfied
that the system is functioning properly.
8. Next, walk all around the Pet Area to ensure
there are no areas where the Receiver Collar may
activate from signals coupled onto buried wires or
cables. Test the Receiver Collar in and around the
inside of the house as well. As mentioned, cables
and wires from cable TV, electrical or telephone
lines may conduct pet fencing signals inside and
outside the house that can activate the Receiver
Collar accidentally. While rare, if this occurs your
Boundary Wire is probably too close to these
outside lines and should be moved or modified as shown in Figure 3A.
9. To test the run-through prevention feature, walk towards the Boundary Wire. The Receiver Collar should tone and the
Test Light should flash brighter as you enter the run-through area (6G). If you are satisfied that your system is functioning
properly, you are ready to start burying the Boundary Wire. If the Receiver Collar did not tone or the Test Light did not flash,
see the “Troubleshooting” section.
6F 6G
Boundary
Wire
STEP 7
Install the Boundary Wire
Underground cables can carry high voltage. Have all underground cables marked before you dig to
bury your wire. In most areas, this is a free service.
• Avoid damage to the insulation of the loop wire during the install. Damage may cause areas of weak signal and lead to
early failure of the loop (wire breaks).
• Before you begin installing the Boundary Wire, unplug the Fence Transmitter Power Adaptor from the outlet.
To Bury the Boundary Wire
Burying the Boundary Wire is recommended to protect it and prevent disabling the system.
1. Cut a trench 2.5 cm - 7.6 cm deep along your planned boundary.
2. Place the Boundary Wire into the trench maintaining some slack to allow it to expand and contract with
temperature variations.
3. Use a blunt tool such as a wooden paint stick to push the Boundary Wire into the trench. Be careful not to damage the
Boundary Wire insulation.
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To Attach the Boundary Wire to an Existing Fence
The Boundary Wire can be attached to a chain link
fence, split rail fence or a wooden privacy fence. The
Boundary Wire can be attached as high as needed.
However, make sure the Boundary Width is set at a
high enough range for the pet to receive the signal.
If using a Double Loop with an existing fence at least
1.5 m tall, run the Boundary Wire on top of the fence
and return it on the bottom of the fence to get the 1.5 m
separation needed.
• Chain Link Fence (7A): Weave the Boundary
Wire through the links or use plastic quick ties.
• Wooden Split Rail or Privacy Fence (7A):
Use staples to attach the Boundary Wire. Avoid
puncturing the insulation of the Boundary Wire.
• Double Loop with an Existing Fence: Run the
Boundary Wire on top of the fence and return it on
the bottom of the fence to get the 1.5 m separation needed.
• Gate (Single Loop) (7B): Bury the Boundary Wire in the ground across the gate opening. Note: The signal is still active
across the gate. Your pet cannot pass through an open gate.
• Gate (Double Loop) (7B): Bury both Boundary Wires across the gate opening while keeping them 1.5 m apart.
7A
WEAVE WIRE INTO FENCE
STAPLE WIRE TO FENCE
7B
SINGLE LOOP
STAPLE WIRE
TO FENCE
1.5 m 1.5 m
DOUBLE LOOP
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To Cross Hard Surfaces (driveways, sidewalks, etc.)
Follow all safety instructions for your power tools. Be sure to always wear your safety goggles.
• Concrete Driveway or Sidewalk (7C):
Place the Boundary Wire in a convenient expansion
joint or create a groove using a circular saw
and masonry blade. Place the Boundary Wire
in the groove and cover with an appropriate
waterproofing compound. For best results, brush
away dirt or other debris before patching.
• Gravel or Dirt Driveway (7D): Place the
Boundary Wire in a PVC pipe or water hose to
protect the Boundary Wire before burying.
7C 7D
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STEP 8
Place the Boundary Flags
The Boundary Flags are visual reminders for your pet of
where the Warning Zone is located.
1. Place the Test Light contacts on the Contact Points and
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hold the Receiver Collar at your pet’s neck height with
the PetSafe
2. Walk towards the Warning Zone until the Receiver
Collar beeps (8A).
3. Place a Boundary Flag in the ground (8B).
4. Walk back into the Pet Area until the beeping stops.
5. Repeat this process around the Warning Zone until it is
marked with Boundary Flags every 3 m.
Note: If you cannot hear the beep, repeat the process
using the flashing light as an indicator. See Step 6 for
more information.
Stimulation on the Receiver Collar back to level 1 tone only.
®
logo facing the Boundary Wire.
To prevent an unintended stimulation, after the Boundary Flags have been placed, be sure to set the Static
8A
8B
Boundary
Wire
STEP 9
Fit the Receiver Collar
Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have
direct contact with your pet’s skin on the underside of his neck.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for
too long or made too tight on the pet’s neck may cause skin damage. Ranging from redness to pressure ulcers; this condition is
commonly known as bed sores.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the pet’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit our website.
These steps will help keep your pet secure and comfortable. Millions of pets are comfortable while they wear stainless steel
contacts. Some pets are sensitive to contact pressure. You may find after some time that your pet is very tolerant of the collar. If
so, you may relax some of these precautions. It is important to continue daily checks of the contact area. If redness or sores are
found, discontinue use until the skin has fully healed.
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To assure a proper fit, please follow these steps:
1. Make sure that the battery is not installed in the Receiver Collar.
2. Start with your pet standing comfortably (9A).
3. Place the Receiver Collar on your pet so that the PetSafe
Centre the Contact Points underneath your pet’s neck, touching the skin.
®
logo is facing your pet’s chin.
9A
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You may need to trim the hair in the area of the Contact Probes. Never shave the dog’s neck; this may lead
to a rash or infection.
4. Check the tightness of the Receiver Collar by inserting one finger between the end of a
Contact Point and your pet’s neck. The fit should be snug but not constricting (9B).
You should not make the collar any more tight than is required for good contact. A collar that is too tight will
increase the risk of pressure necrosis in the contact area.
5. Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit
again as your pet becomes more comfortable with the Receiver Collar.
6. Once you are satisfied with the fit of the Receiver Collar then you may trim any excess
collar strap as follows (9C):
a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your
pet is young or grows a thick winter coat.
b. Remove the Receiver Collar from your pet and cut off the excess.
c. Before placing the Receiver Collar back onto your pet, seal the edge of the cut collar by applying a flame along the
frayed edge.
9B
9C
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To Re-Thread the Collar
The slide buckle prevents the collar from becoming loose around your pet’s neck.
The ridges must be facing up; the collar will slip if it is not properly threaded.
Slide Buckle
Ridges
Training Guide
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Be Patient With Your Pet
Important: Proper training of your pet is essential to the success of the PetSafe® In-Ground Fence™ System.
Read this section completely before beginning to train your pet. Remember that the PetSafe® In-Ground
Fence™ System is not a solid barrier.
• Have fun with your pet throughout the training process. Training should be fun, fair, firm and consistent.
• Train for 10 to 15 minutes at a time. Don’t try to do too much too quickly. More-frequent short sessions are better than less-
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frequent longer sessions.
• If your pet shows signs of stress, slow down the training schedule, add additional days of training, or increase the amount of
play time with your pet in the Pet Area. Common stress signals include:
• Pet pulling on lead toward the house
• Ears tucked
• Tail down
• Body lowered
• Nervous / frantic movement or stiffening of pet’s body
• Your pet must be completely comfortable near the Boundary Flags at the end of every training session. Spend at least 5
minutes of “play time” at the completion of each session within 3 m of the Boundary Flags.
• Finish each training session on a positive note with lots of praise and play.
• Remove the Receiver Collar after each training session.
• Be sure to contain your pet by another means during the training period (e.g. pen, tie-out, lead, etc.).
• During training, if you need to take your pet out of the Pet Area, remove the Receiver Collar and either pick your pet up or
put him in the car to pass out of the Pet Area.
• Even if you think your pet is responding well to the training, complete the entire training. Reinforcement is important!
PHASE 1
Day 1 - Boundary Awareness
Perform three training sessions per day, each lasting 10-15 minutes.
Goal:
To have your pet learn that the Boundary Flags and warning beep from the Receiver Collar defines the new Pet Area.
Setup:
• Program the Static Stimulation Level on the Receiver Collar to Level 1 Tone Only training mode.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a lead.
Be sure the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats that your pet will find desirable available.
• Have your pet’s favourite play toy available.
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Steps:
1. Begin by walking your pet on a lead in the Pet Area. Calmly praise and talk to your pet.
2. Move toward the Boundary Flags (1A). Keep your mood happy.
3. With full control of your pet on a lead, walk to the flags. As your pet enters the Static Stimulation Zone, the Receiver Collar
will begin to beep (1B). Allow your pet to stay in the Static Stimulation Zone for up to 2 seconds then gently help him back
into the Pet Area (1C). Immediately praise and offer your pet a treat as he enters the Pet Area, even if you have helped with
the lead.
4. Repeat this process at the same Boundary Flag until your pet resists going into the Static Stimulation Zone.
5. Aim to master 3-4 Boundary Flags per session. Make this FUN! Praise if your pet quickly retreats or resists going into the
Static Stimulation Zone.
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1A 1B 1C
PHASE 2
Days 2 to 4 - Continue Boundary Awareness
Perform three training sessions per day, each lasting 10-15 minutes.
Goal:
To train your pet to stay in the Pet Area and respect the boundary.
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Setup:
• Program the Static Stimulation Level on the Receiver Collar to Level 2.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a lead.
Be sure the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats available.
• Have your pet’s favourite play toy available.
Steps:
1. Repeat steps 1-5 in Phase One.
2. If your pet does not respond to the Static Stimulation, confirm that the Receiver Collar is fitting properly according to Step 9.
3. If the Receiver Collar is fitted properly and your pet does not respond to the Static Stimulation, increase the Static Stimulation
Level by 1. Watch for slight reactions at first such as ears up, head turned, looking at the ground.
4. Stay at the same flag until your pet resists going into the Static Stimulation Zone.
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PHASE 3
Days 5 to 8 - Distraction Phase
Perform three training sessions per day, each lasting 10 to 15 minutes.
Goal:
To train your pet to stay within the Pet Area with distractions outside of the Pet Area.
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Setup:
• Program the Static Stimulation Level on the Receiver Collar to level 2 or higher depending on the reaction results from
days 2 to 4.
• Put a separate non-metallic collar on your pet’s neck ABOVE the Receiver Collar and attach a lead.
Be sure the extra collar does not put pressure on the Contact Points.
• Have tiny pieces of treats available.
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• Have your pet’s favourite play toy available.
• Create distractions to tempt your pet to enter the Static Stimulation Zone, such as:
• Have a family member cross from inside the Pet Area to outside of it.
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• Throw a ball or treat outside of the Pet Area.
• Have a neighbour walk their pet outside of the Pet Area.
• Gradually increase distraction level.
Never coax or call your pet out of the Pet Area.
Steps:
1. With full control of your pet on a lead, have the distraction presented.
2. If your pet does not move toward the distraction, praise and offer a treat.
3. If your pet does react to the distraction, allow him to go into the Static Stimulation Zone.
4. Help your pet back into the Pet Area if he does not turn back after 2 seconds.
5. Treat and praise your pet anytime he comes back into the Pet Area with or without help.
6. Repeat this process with other distractions. Use other family members during this process.
7. If your pet does not respond to the Static Stimulation, confirm that the Receiver Collar is fitting properly according to Step 9.
8. If the Receiver Collar is fitted properly and if your pet does not respond to the Static Stimulation, increase the Static
Stimulation Level by 1.
PHASE 4
Days 9 to 14 - Off-lead Supervision
Training sessions should start at 10-15 minutes, gradually increasing to over an hour.
Your pet is ready for this step only when he clearly avoids the entire Static Stimulation Zone, regardless of any distractions or
temptations. During this step, do not leave your pet unattended.
Goal:
To give your pet free run of the Pet Area off the lead.
Setup:
Adjust the Receiver Collar to the permanent setting appropriate for your pet.
Steps:
1. Enter the Pet Area with your pet wearing the Receiver Collar.
2. Walk around the garden and play with your pet, staying within the Pet Area at all times.
3. Preoccupy yourself with another task in the garden while watching your pet.
4. Should your pet escape, take the Receiver Collar off and lead him back into the Pet Area.
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PHASE 5
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Days 15 to 30 - Pet Monitoring
By now your pet should be ready use the system without constant supervision. However, be sure to check in on your pet at
regular intervals.
After you are satisfied your pet’s training is complete, remove every other Boundary Flag every 4 days until all flags are
removed. Save Boundary Flags for future use.
Taking Your Pet Out of the Pet Area
Important: Remove the Receiver Collar and leave it in the Pet Area.
Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides.
Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is
within the Pet Area and drive him out of the Pet Area.
Option 2: Replace the Receiver Collar with a regular collar and lead. Walk your pet out of
the Pet Area while giving a command such as “OK” at a specific place of the Boundary Zone
(the end of your driveway, sidewalk, etc.). Always leave the Pet Area with a lead at this place
and your pet will associate leaving the Pet Area only on a lead, only at this place, and only
with a person. You may initially need to convince your pet to leave the Pet Area with a food
treat and lots of praise.
Note: You may also carry your pet out of the Pet Area.
Congratulations! You have now successfully completed the training program.
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Accessories
To purchase additional accessories for your PetSafe® In-Ground Fence™ System, visit our website at www.petsafe.net to locate a
retailer near you and for a listing of Customer Care Centre telephone numbers in your area.
Add-A-Dog® Additional Receiver Collars -
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Instructions for Use
PIG19-10763
Stubborn Dog Add-A-Dog® Receiver Collar
This unit has 4 adjustable levels of Static Stimulation plus a Tone and Vibrate Only mode.
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Prepare the Receiver Collar
There are two sets of Contact Points that can be used on your receiver. Your Receiver Collar
comes with the short Contact Points installed. The longer Contact Points should be used on
dogs with long hair. Tighten the Contact Points using the Test Light Tool (A) to one-half turn
beyond finger tight. Check the tightness weekly.
B
To Insert and Remove the Battery
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Note: Do not install the battery while the Collar Receiver is
on your pet.
1. Remove the screws with a Phillips screwdriver.
2. Remove the Battery Lid (B).
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3. Install a 9-volt alkaline battery (C).
4. Replace the Battery Lid (C).
5. Reinstall the screws. Do not over-tighten the screws.
Replacement 9-volt alkaline batteries can be found at
many retailers.
A
C
DO NOT attempt to cut into or pry open the battery. Be sure to discard the used battery properly.
Static Stimulation and Battery Test Feature
The Receiver Collar will emit a Warning Tone and vibrate whenever your pet enters the Warning Zone, no matter what
stimulation level the Receiver is set to. If your pet continues into the Stimulation Zone, and the Receiver Collar is set to level
2 or above, he will receive a Static Stimulation. The Receiver Collar is equipped to automatically increase the level of Static
Stimulation the longer your pet remains in the Static Stimulation Zone if the Receiver is set at level 2 or above.
The Receiver Indicator Light acts as a low battery indicator, flashing every 5 seconds when battery replacement is required. Test
your Receiver Collar at least once a month to verify that it is functioning properly and that it activates at the Boundary Wire.
Function and Response Table
Indicator Light Response Static
Stimulation Level
1 Flash 1 Tone and Vibrate (No Static Stimulation) Initial Training Mode
2 Flashes 2 Low Static Stimulation Timid
3 Flashes 3 Medium Static Stimulation Timid or Average
4 Flashes 4 Medium High Static Stimulation Average or High Energy
5 Flashes 5 High Static Stimulation High Energy
Flashes once every
4 to 5 seconds
Collar Receiver Function Temperament of Pet
Low Battery
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PIG20 -11041
Little Dog Add-A-Dog
This unit has 4 adjustable levels of Static Stimulation plus a Tone Only mode.
®
Receiver Collar
Prepare the Receiver Collar
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To Insert and Remove the Battery
Note: Do not install the battery while the Receiver Collar is on your pet.
This Receiver Collar utilises a replaceable PetSafe
This unique battery is designed to make battery replacement easier and
increase water protection.
To activate the collar, insert the battery module (A). Using the edge of the
Test Light Tool as shown, turn the battery clockwise until the vertical line
on the battery is pointed to the “ON” position (B). If the PetSafe
Collar is not going to be used on the pet immediately, leave it in the
“OFF” position.
To remove the battery, turn the battery anti-clockwise using the edge of the
Test Light Tool as shown (C, D).
Discharge all power by holding the Stimulation Level Button down until the
light is no longer illuminated. Replace with a new battery.
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battery (RFA-188).
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Receiver
A
C
B
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DO NOT attempt to cut into or pry open the battery. Be sure to discard the used battery properly.
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A replacement PetSafe
www.petsafe.net to locate a retailer near you.
battery can be found at many retailers. Contact the Customer Care Centre or visit our website at
Static Stimulation and Battery Test Feature
When the RFA-188 Battery Module is first installed in the Receiver Collar, the red LED will flash the current stimulation level
setting (1 to 5). For the next 30 seconds, the Receiver Collar will monitor the battery status and will either flash the green LED
once every 5 seconds to indicate a good battery, or flash the red LED once every 5 seconds to indicate a low battery condition.
After the 30 second battery test period, the green LED will cease to flash if the battery is good. If the battery was low during
the test period, the red LED will continue to flash at a rate of 1 flash every 20 seconds to indicate a low battery condition. In this
situation, battery replacement is recommended. See Step 5 to set the Static Stimulation Level.
Function and Response Table
Note: Begin training with Static Stimulation Level 2 and only increase if your pet does not respond to the Static Stimulation.
Indicator Light Response Static
Stimulation Level
1 Red Flash 1 No Static Stimulation, Tone Only
2 Red Flashes 2 Low Static Stimulation Timid
3 Red Flashes 3 Medium Static Stimulation Timid or Average
4 Red Flashes 4 Medium High Static Stimulation Average or High Energy
5 Red Flashes 5 High Static Stimulation High Energy
Flashes 1 Red Flash every
20 seconds
Low Battery
Receiver Collar Function Temperament of Pet
Frequently Asked Questions
ENFRES
Will it work in my garden? Yes. The PetSafe® In-Ground Fence™ System works in gardens up to 400 ares. Additional
wire and flag kits may need to be purchased. These are sold separately.
Will it hurt my pet? No. The Static Stimulation is delivered when your pet crosses the established boundary.
It is designed to get your pet’s attention, but not punish him. This method has been proven
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Can my children get hurt? No. The Static Stimulation is produced by the Contact Points on the Receiver Collar your
I have a small pet and a
large pet; will this work
for me?
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safe and will not harm your pet.
pet wears, not the Boundary Wire.
®
Yes. Since the PetSafe
and effective for pets over 3.6 kg. The system includes one Receiver Collar; additional
Receiver Collars are sold separately.
In-Ground Fence™ System provides Static Stimulation, it is safe
Can I use the system with an
existing fence?
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How old does my pet
have to be before starting
training on the PetSafe
In-Ground Fence™ System?
Yes. The system can be used with an existing fence if you have a problem with your pet
digging under or jumping over a traditional fence.
Because all pets are different, training on this system can be started once your pet can
®
learn basic obedience commands like “sit” and “stay”. The system should only be used
with pets who are over 6 months of age. If your pet is injured or its mobility is otherwise
impaired, contact your veterinarian or professional trainer before use.
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Troubleshooting
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Receiver Collar is not beeping
or correcting.
The Receiver Collar is
beeping, but the pet is
not responding to the
Static Stimulation.
The Receiver Collar has to be
held on top of the Boundary
Wire to activate.
The Receiver Collar activates
inside the house.
The Receiver Indicator Light is
flashing every 4 to 5 seconds
and I have just installed a
new battery.
I have an inconsistent signal. • Make sure Fence Transmitter is at least 1 m from large metal objects or appliances.
• Check battery to make sure it is installed properly.
• Check that both lights are lit on the Fence Transmitter. If not, perform the “System
Test” (page 28).
• Test the Receiver Collar with the Test Light by walking toward the Boundary Wire.
• If the Test Light flashes, check the fit of the Receiver Collar.
• Trim your pet’s fur where the Contact Points touch the neck and/or use the longer
Contact Points included in the system.
• Increase the Static Stimulation level on the Receiver Collar.
• Repeat training steps to reinforce training.
• Purchase a stronger Receiver Collar by contacting the Customer Care Centre.
• Replace battery.
• Adjust Boundary Width Control knob clockwise to increase the distance from the
Boundary Wire that the Receiver Collar activates. Verify the Boundary Control
Switch is placed at the proper setting according to the amount of Boundary Wire
used. (See Step 6)
• If using a Double Loop, make sure Boundary Wires are separated 1.5 m.
• If the Receiver Collar still has to be held on top of the Boundary Wire, perform the
“System Test (page 28).
• Turn the Boundary Width Control knob anti-clockwise to decrease the distance from
the Boundary Wire that the Receiver Collar activates.
• Make sure the Boundary Wire is not running within 4.5 m of the house. The signal
can transmit through the walls of your house.
• Make sure Boundary Wires are twisted from Boundary to the Fence Transmitter.
• To reset the low battery indicator, remove the battery from the Receiver Collar.
Discharge all power by holding the stimulation level button down until the LED is no
longer illuminated. Reinstall battery.
• Make sure all Boundary Wire turns are gradual (minimum 1 m radius).
• Make sure the Boundary Wire is not running parallel to and within 1.5 m of
electrical wires, neighbouring containment systems, telephone wires, television or
antenna cables, or satellite dishes.
• If a neighbouring containment system may be causing an inconsistent signal, move
the Boundary Wire farther away from the neighbouring containment system.
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The Power and Loop Indicator
Lights are off.
The Power Light is on, the
Loop Indicator Light is off,
and the Fence Transmitter
loop alarm is sounding.
• Check that the Power Adaptor is plugged into the Fence Transmitter.
• Check that the Power Adaptor is plugged in properly.
• If the system is plugged into a GFCI or RCD outlet, check to see if the circuit has
• Verify that the outlet is working properly by plugging in a known working item such
• Try plugging into another standard outlet.
• If the lights still do not come on, the Fence Transmitter and/or the Power Adaptor
• Check Boundary Wire connections at the Fence Transmitter for proper connection.
• Check for broken or damaged Boundary Wires at outside entry to the house.
• Perform the “System Test” (page 28) to determine if the Fence Transmitter needs to
• If the Fence Transmitter is functioning properly, you have a break in your Boundary
been tripped. Reset the GFCI or RCD circuit if required.
as a radio.
needs to be replaced. Contact the Customer Care Centre.
be replaced.
Wire. See the “Wire Break Location” section in this guide.
Additional Information
ENFRES
• Use care when using a string trimmer or when digging near the Boundary Wire to prevent damage.
• The system should only be used with healthy pets who are over 6 months of age. Contact your veterinarian if you have
concerns about the medical condition of your pet (medication, pregnant, heart conditions, etc.).
• The PetSafe
• The Static Stimulation will get your pet’s attention, but will not cause harm. It is designed to startle, not to punish.
• Test the Receiver Collar at least once a month to verify that it is functioning properly. Check that it activates at the Boundary
Wire. Battery life depends upon how often the Receiver Collar is activated.
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• Remove the Receiver Collar from your pet when indoors for the comfort of your pet.
®
In-Ground Fence™ System is for residential use only.
System Test
The system test is used to determine the cause of system problems that have not been addressed elsewhere in this guide. You will
need a piece of Boundary Wire greater than 4.5 m long with 1 cm of insulation removed from each end to use as a test loop
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wire. Make a note of your Boundary Control Switch setting, Boundary Width Control knob
setting, and Receiver Collar setting before beginning the System Test. Follow the steps below
to perform the system test:
1. Remove the Receiver Collar from your dog and make sure a good battery is installed in
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the Receiver Collar.
2. Set the Boundary Control switch to B.
3. Set the Receiver Collar Static Stimulation Level to 5.
4. Disconnect the twisted Boundary Wire from the Boundary Wire terminals on the
Fence Transmitter by pressing the red release levers on the connector and pulling the
wires free (A).
5. Insert the two ends of the test loop wire into the Boundary Wire Terminals on the Transmitter.
6. Turn the Boundary Width Control knob to 10 and then back to 5.
7. Place the Test Light Tool Contacts on the Contact Points of the Receiver Collar. While
holding the Receiver Collar with the Test Light Tool in place, approach the wire from
the outside loop 2 inches off the ground. Make a mental note of the distance where the
Receiver Collar activates from the Boundary Wire.
8. Turn the Boundary Width Control knob to 10 and repeat Step 7. The distance where the
Receiver Collar activates should be greater than the previous result.
9. If more than one Receiver Collar is used on the system, repeat the above test on each collar.
10. Keep the Boundary Width Control knob position at 10. Set the Boundary Control Switch to A. Approach loop with Receiver
Collar as in Step 7 and verify the Receiver Collar activates.
11. Keep the Boundary Width Control knob position at 10. Set the Boundary Control Switch to C. Approach loop with Receiver
Collar as in Step 7 and verify the Receiver Collar activates.
12. Interpreting the Results:
a. If the Power Light or the Loop Indicator Light are not both lit on the Fence Transmitter or the alarm is on, for any of the
above tests, there is a problem with the Transmitter. Contact the Customer Care Centre.
b. If both the Power and Loop Indicator Lights are on, but the Receiver Collar does not activate on the test loop wire, the
Receiver Collar is not working. Contact the Customer Care Centre.
c. If the Transmitter Power and Loop Indicator Lights are on in each of the 3 Boundary Control Switch positions and the
Receiver Collar is activating at different distances on the test loop wire, the problem is most likely in the containment
Boundary Wire. Perform the Wire Break Location Test.
13. When testing is complete reconnect and verify that the Boundary Wire is plugged into the Boundary Wire Terminals and the
Transmitter is plugged in.
14. Return the Boundary Control Switch and the Boundary Width Control knob setting to the position noted earlier.
15. Repeat the Boundary Width testing from Step 6 until you achieve the desired Boundary Width between 4 - 7 m.
A
www.petsafe.net28
Wire Break Location Test
The following lists identify the common locations where Boundary Wire breaks occur. Please inspect these areas for signs
of damage.
Wire breaks in the twisted pair are commonly found:
1. At the wire exit point of the house
2. Where the twisted pair of wire enters the ground from the house, usually caused by string trimmers
3. Where the wires cross sidewalks or driveways due to edging and string trimmers
4. Around landscaping and flower beds due to digging or working up the soil
Wire breaks in the Boundary Wire are commonly found:
1. In aerated lawns
2. Where the wires cross sidewalks or driveways due to edging and string trimmers
3. Around landscaping and flower beds due to digging or working up the soil
4. At wire splices where Gel-filled capsules have not been installed
5. At wire splices without reinforcements knots (refer to Figure 3E)
If you still cannot find the break in the Boundary Wire, follow the procedure below:
1. Unplug the Fence Transmitter.
2. Connect both ends of your twisted Boundary Wire to one Boundary Wire Terminal on
the Transmitter.
3. Measure and cut a Test Wire which is half the length of your total
Boundary Wire footage.
4. Connect one end of Test Wire to the other Boundary Wire Terminal on the Transmitter.
5. Locate the halfway point of your boundary and cut the Boundary Wire.
6. Splice the other end of the Test Wire to either side of your Boundary Wire where you
cut it in half.
7. Plug in the Fence Transmitter and check the Loop Indicator Light. If the Loop Indicator
Light is on, you can assume the break is in the other half of the Boundary Wire.
8. If the Loop Indicator Light did not come on, you may assume there is a break in this
portion of the Boundary Wire. However, there is a small chance of having more than
one break in your system. Be sure to check both halves of your entire loop.
9. Replace the damaged Boundary Wire with new Boundary Wire.
10. Reconnect the Boundary Wire to the Transmitter.
11. Check the Loop Indicator Light. If the Loop Indicator Light is on, test the system with the
Receiver Collar.
Test
Wire
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Terms of Use and Limitation of Liability
ENFRES
1. Terms of Use
Use of this Product is subject to your acceptance without modification of the terms, conditions and notices contained herein.
Use of this Product implies acceptance of all such terms, conditions and notices. If you do not wish to accept these terms,
conditions, and notices, please return the Product, unused, in its original packaging and at your own cost and risk to the
relevant Customer Care Centre together with proof of purchase for a full refund.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament or size/weight of your pet may
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not be suitable for this Product. Radio Systems Corporation recommends that this Product is not used if your pet is aggressive
and accepts no liability for determining suitability in individual cases. If you are unsure whether this Product is appropriate
for your pet, please consult your veterinarian or certified trainer prior to use. Proper use includes, without limitation,
reviewing the entire Operating Guide and any important safety statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm, injure or provoke. Using this
Product in a way that is not intended could result in violation of Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any indirect, punitive,
incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected
with the misuse of this Product. The Purchaser assumes all risks and liability from the use of this Product to the fullest extent
permissible by law.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this Product from
time to time. If such changes have been notified to you prior to your use of this Product, they shall be binding on you as if
incorporated herein.
Compliance
This equipment has been tested and found to comply with the EU R&TTE Directive. Before using this equipment outside the EU
countries, check with the relevant local R&TTE authority. Unauthorised changes or modifications to the equipment that are not
approved by Radio Systems Corporation may violate EU R&TTE regulations, could void the user’s authority to operate the
equipment, and will void the warranty. Hereby, Radio Systems Corporation, declares that the PIG19-15394 is in compliance with
the essential requirements and other relevant provisions of Directive 1999/5/EC.
The Declaration of Conformity can be found at: http://www.petsafe.net/customercare/eu_docs.php.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may
cause undesired operation of the device.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and
Media Authority).
Battery Disposal
Separate collection of spent batteries is required in many regions; check the regulations in your area before discarding spent
batteries. Please see page 13 for instructions on how to remove the battery from the product for separate disposal. This device
operates on two batteries of the type Lithium with a 3 Volt, 220 mAH capacity, replace only with equivalent battery available
from the Customer Care Centre. For a listing of Customer Care Centre telephone numbers in your area, visit www.petsafe.net.
www.petsafe.net30
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. At the
end of the product life, do not place it in the normal municipal waste system. Please check the regulations in your area or return
it to where it was purchased so that it can be placed in our recycling system. If these options are not possible, please contact the
Customer Care Centre for further information.
Warranty
Three Year Non-Transferrable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and
its terms can be found at www.petsafe.net and/or are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, A91 YR9X Ireland
Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, effective January
1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio
Systems”) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when
subject to normal and proper residential use, will be free from defects in material or workmanship for a period of three (3) years
from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the Product, or
a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems Customer
Service, Radio Systems covers labour and parts for the first three years of ownership; after the first three years, a service or
upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio Systems’ sole discretion.
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The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the
Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes
accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products
outside of Australia, New Zealand, or from an unauthorised dealer will need to return the Product to the original place of
purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason
outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer
Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 7266, Gold Coast Mail Centre QLD 9726, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace
faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a
Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a
replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product
for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is
deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product to
Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its components and return
to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights
and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the
Australia Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608
(Australia) or 0800 543 054 (New Zealand).
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