Petsafe Healthy Pet Siply Feed PFD00-14574 Operating Manual
PLEASE READ THIS ENTIRE GUIDE BEFORE BEGINNING.
Operating Guide
Model Number
PFD00-14574
2 Customer Care Center 1-800-732-2677
IMPORTANT SAFETY INFORMATION
Explanation of Attention Words and Symbols used in this guide
This is the safety alert symbol. It is used to alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol to avoid possible injury or death.
WARNING indicates a hazardous situation which, if not avoided, could
result in death or serious injury.
CAUTION, used without the safety alert symbol, indicates a hazardous
situation which, if not avoided, could result in harm to your pet.
NOTICE is used to address safe use practices not related to personal injury.
• Do NOT immerse control panel in water. Base unit should NOT be submerged in water at
any time, as this may damage electronic components.
• Do NOT place anything on top of the pet feeder. The unit starts automatically. Keep clear.
• Dispose of all packaging materials properly. Some items may be packed in polybags; these
bags could cause suffocation; keep away from children and pets.
• Do NOT allow small children to play with, in or around pet feeder.
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or
near children.
• Intended for use with dogs or cats only.
• Do NOT use this pet feeder with puppies, kittens, dogs or cats not able to reach the food
tray or with any physical disability.
• Do NOT use outdoors. FOR INDOOR HOUSEHOLD USE ONLY. Check operation frequently
to be sure the pet feeder is dispensing properly.
• For dry food use only.
• DO NOT use wet, canned or moist food.
• Pet feeder should be placed on a level surface.
• Before leaving for extended time, always replace batteries with new batteries.
• Do NOT place any foreign object in the pet feeder.
• Do NOT disassemble the pet feeder other than components as instructed in this operating
guide.
• To protect against electric shock, if using power cord do not place power cord or plug in
water or other liquids.
• Only use attachments recommended or sold by the manufacturer.
• Do not unplug by pulling on power cord. To unplug, grasp the plug, not the power cord.
• Do not operate any appliance if it has a damaged power cord or plug, or if it is
malfunctioning or has been damaged. Call the Customer Care Center immediately for further
instructions.
• For a portable appliance - To reduce the risk of electrical shock, do not place or store an
appliance where it can fall or be pulled into a tub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and before
cleaning. Never pull on the electrical power cord to remove the plug from the wall outlet.
• Do not use an appliance for anything other than its intended use.
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• If the plug of this device gets wet, turn off the electricity to that wall outlet. Do not attempt to
unplug.
• Examine this appliance after installation. Do not plug in if there is water on the Power Cord
or plug.
• To avoid tripping, always position power cord out of the way of foot trafc.
• Do not allow pets to chew on or swallow any parts. If you are concerned about the power
cord, purchase a cord conduit (a hard plastic protector) at any hardware store to protect the
power cord.
• Do not attempt repairs on the pet feeder yourself.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• Do not use pet feeder for anything other than intended use. The use of attachments not
recommended or sold by the manufacturer may cause an unsafe condition. Do not modify
the pet feeder.
• Do not install or store pet feeder where it will be exposed to weather or temperatures below
40° F.
• Do not lift pet feeder by lid, hopper, bowl or bowl holder. Lift and carry feeder using both
hands and hopper base, while keeping unit in upright position.
• Read and observe all important notices listed on the pet feeder and in the packaging.
SAVE THESE INSTRUCTIONS
4 Customer Care Center 1-800-732-2677
Thank you for choosing the PetSafe® brand. You and your pet deserve a companionship that
includes memorable moments and a shared understanding together. Our products and training
tools promote a lifestyle of protection, teaching, and love—essentials that inuence memories
for a lifetime. If you have any questions about our products or training your pet, please visit our
website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677.
PRODUCT WARRANTY
To get the most protection out of your warranty, please register your product within 30 days
at www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s
full warranty and should you ever need to call the Customer Care Center, we will be able to
help you faster. Most importantly, PetSafe
®
will never give or sell your valuable information to
anyone. Complete warranty information is available online at www.petsafe.net.
Table of Contents
Components ........................................................................................................................ 5
How the System Works ....................................................................................................... 5
Features, Controls and Indicators ....................................................................................... 6
Key Denitions .................................................................................................................... 6
Icons Quick Guide ............................................................................................................... 8
5-Button Navigation Quick Guide ....................................................................................... 9
Specications ...................................................................................................................... 9
OPERATING GUIDE........................................................................................................... 10
Prepare and Assemble Feeder .......................................................................................... 10
Remove From Package ................................................................................................. 10
Clean Removable Parts ................................................................................................. 10
Assemble Feeder ........................................................................................................... 11
Initial Setup ........................................................................................................................ 12
Time Setup ..................................................................................................................... 12
Feeding Schedule Setup ............................................................................................... 13
Fill with Food ................................................................................................................. 14
Operating Mode. ............................................................................................................... 15
Button Lock ................................................................................................................... 15
Slow Feed Mode ............................................................................................................ 15
Immediate Feed Mode ................................................................................................... 15
Pause Feed Mode .......................................................................................................... 15
View/Change Time ......................................................................................................... 16
Set-Up Mode ................................................................................................................. 16
Care and Cleaning ............................................................................................................. 17
Power Adapter Operation .................................................................................................. 18
Troubleshooting ................................................................................................................. 19
Replacement Parts and Accessories ................................................................................ 20
Customer Care International ............................................................................................. 21
Terms of Use and Limitation of Liability ............................................................................ 21
Compliance ....................................................................................................................... 21
Warranty ............................................................................................................................ 22
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Components
Note:
Bowl and bowl holder are shipped inside feeder.
How the System Works
With its stylish and advanced design, the Healthy Pet Simply Feed™ gives you peace of mind
knowing your pet is fed the right portion at the right time whether you are home or away---all
while complementing your home décor. Using an innovative conveyor, the Healthy Pet Simply
Feed
™
consistently controls the food dispensed for your pet, per the portion and schedule
you set. Setup is quick with the dog or cat feeding schedules, with preset meal portions
dispensed twice a day. The user option allows you to customize your feeding schedule for up
to 12 meals each day, giving you the best way to manage your pet’s feeding routine. This is
especially useful if specialized, smaller portions are required more frequently each day. Fewer
rells are needed with the 24-cup capacity hopper, which is translucent for monitoring the
food level. Additionally, the unique Slow Feed option is a perfect solution to help with a pet
that gulps or eats too fast by slowly dispensing each meal. A scheduled meal can easily be
dispensed at the touch of a button with the Immediate Feed option. The Pause Feed option
temporarily stops the feeder from dispensing food until pause is removed. This is useful if you
want to skip a meal or if going away with your pet for a few days. Programming is easy using
the LCD screen and 5-Button Navigation. Ideally, through collaboration with your veterinarian
on portions and feeding frequency, the Healthy Pet Simply Feed
™
aids you with your pet’s
proper weight management by providing a consistent, portion-controlled feeding routine for a
healthier, happier pet!
6 Customer Care Center 1-800-732-2677
Features, Controls and Indicators
Key Definitions
5-Button Navigation: Group of 5 buttons on control panel with up arrow key, down arrow
key, left arrow key, right arrow key, and enter/select key used to navigate LCD screen to
program feeder.
Battery Compartment: Located on bottom of feeder hopper base and holds 4 D-cell
alkaline batteries.
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Battery Cover: Covers and protects the battery compartment.
Bowl Holder: Removable plastic piece which attaches to feeder hopper base and is used to
hold stainless steel bowl in place.
Button Lock: The 5-Button Navigation automatically locks after 2 minutes of inactivity and
the lock icon appears on LCD screen.
Cat Mode: Default feeding schedule for a cat. Feeder is automatically scheduled to two
1/4-cup (59 ml) meals per day at 8 am (08:00) and 5 pm (17:00).
Control Panel: Area on front of feeder with the 5-Button Navigation and LCD screen.
Conveyor: Moves food through hopper at 1/8-cup increments and dispenses food through
food chute into stainless steel bowl.
Dog Mode: Default feeding schedule for a dog. Feeder is automatically scheduled to two
2-cup (473 ml) meals per day at 8 am (08:00) and 5 pm (17:00).
Food Chute: Opening in hopper base and conveyor where food passes through and
dispenses into stainless steel bowl.
Food Grade: Material approved to come in direct contact with food without harming the
food or changing the color, odor or taste.
Hopper: Holds dry or semi-moist pet food with a 24-cup capacity.
Hopper Base: Holds hopper and bowl. Main part of feeder with the control panel.
Hopper Lid: Fits on top of hopper to cover the pet food.
Hopper Release Button: Allows hopper to be removed for cleaning.
Immediate Feed Mode: Allows next scheduled meal to be dispensed using 5-Button
Navigation.
LCD Screen: Liquid crystal display screen to visually display text and images to easily
program the pet feeder. Located in the control panel on the hopper base.
Meal Number: Indicates which meal is being programmed. Up to 12 meals can be scheduled.
Meal Size: Indicates portion for meal being programmed or portion for next scheduled meal.
Can be set to cups if using 12 hour time format or milliliters if using 24 hour time format.
Minimum meal size is 1/8-cup (30 ml) and maximum meal size is 4-cups (946 ml).
Pause Feed Mode: Allows feeding schedule to be temporarily stopped without the need to
reprogram or disable power. No food will be dispensed until pause is removed. Picks up as
programmed with next scheduled meal when pause is removed.
Power Connector: For connecting the pet feeder to the power adapter (sold separately).
Serial Number: Unique identication number assigned to each pet feeder during
manufacturing and is located inside the battery compartment.
Slow Feed Mode: Slows down rate conveyor dispenses food into bowl. Each scheduled
meal is slowly dispensed over a 15 minute period. This is useful for a pet that gulps or eats
too quickly, causing them to get sick. If Slow Feed is set, it applies to all scheduled meals.
Stainless Steel Bowl: Catches dry pet food when dispensed from feeder food chute with
5-cup capacity.
Time Indicator: Displays the current time or time of next scheduled meal. Can be set to 12
hour or 24 hour format.
Note:
If time is set to 12 hour format, meal size is automatically set to cups. If time is
set to 24 hour format, meal size is automatically set to milliliters.
User Mode: Allows feeding schedule to be customized by setting number of meals (up to
12 each day), meal times and meal sizes (from 1/8-cup (30 ml) up to 4 cups (946 ml).
8 Customer Care Center 1-800-732-2677
Icon and Button Quick Guides
ICONS QUICK GUIDE
ICON FUNCTION
05:30 pm
18:00
TIME INDICATOR - Displays current time or time of next scheduled
meal. Can be set to 12 hour or 24 hour format.
BUTTON LOCK INDICATOR - Displays when 5-Button Navigation
is disabled. Buttons automatically lock when not in use.
BATTERY INDICATOR - Displays when D-cell alkaline batteries are
in use and life status.
POWER ADAPTER INDICATOR - Displays when power adapter is
connected to pet feeder.
2
MEAL NUMBER INDICATOR - Displays which meal is being
programmed. Up to 12 meals can be scheduled.
1-1/8 cup
30 ml
MEAL SIZE INDICATOR - Displays portion for meal number being
programmed or portion for next scheduled meal to be dispensed.
Can be set to cups if using 12 hour time format or milliliters if using
24 hour time format.
dog
DOG - Feeding schedule is set to default dog, which is two 2-cup
(473 ml) meals per day at 8 am (08:00) and 5 pm (17:00).
cat
CAT - Feeding schedule is set to default cat, which is two ¼-cup
(59 ml) meals per day at 8 am (08:00) and 5 pm (17:00).
usr
USER MODE - Feeding schedule is set to user mode with
customized meal numbers, times and portions.
SLOW FEED INDICATOR - Displays if feeder is set to Slow Feed
Mode, which dispenses all scheduled meals at a slower rate over a
15 minute period.
PAUSE FEED INDICATOR - Feeding schedules are suspended and
feeder will not dispense food until pause is removed.
IMMEDIATE FEED - Push to immediately dispense next scheduled
meal. Only one meal in a row can be immediately fed. A meal must
be automatically dispensed before immediate feed can be used again.
TIME - Push to view current time or push and hold to set clock.
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