Petsafe Electronic SmartDoor Operating Manual
PetSafe
®
Electronic SmartDoor
™
Operating Guide
Guide d’emploi
Guia para el uso
Please read this entire guide before beginning.
Veuillez lire tout ce manuel avant de commencer.
Por favor, lea completamente esta guía antes de comenzar.
2 1-800-732-2677 (US), 1-800-457-3911 (Canada)
Thank you for choosing PetSafe®. Our mission is to be the most trusted brand in the
pet ownership experience. We want to ensure your pet’s safety by providing you with
the tools and techniques to successfully train your pet. If you have any questions, please
contact the Customer Care Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada)
or visit our website at www.petsafe.net.
To get the most protection out of your limited warranty, please register your product
within 90 days at www.petsafe.net. By registering, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be
able to help you faster. Additionally, you will not have to save your product receipt as
registering serves as proof of purchase. Most importantly, PetSafe will never give or
sell your valuable information to anyone.
________________________________________________________________________
Table of Contents
Components .....................................................................................................3
Other Items You May Need ................................................................................3
How the Electronic SmartDoor™ Works ..............................................................3
Key Defi nitions .................................................................................................4
Installing the Electronic SmartDoor ...................................................................5
Preparing Your Electronic SmartDoor ................................................................5
Using Your Electronic SmartDoor ...................................................................... 6
Training Your Pet to Use the Electronic SmartDoor ............................................ 7
Troubleshooting ................................................................................................ 7
Replacement Parts.............................................................................................7
Terms of Use and Limitation of Liability ............................................................8
Product Warranty .............................................................................................. 8
Perchlorate Battery ............................................................................................9
Français ........................................................................................................ 10
Español ......................................................................................................... 18
www.petsafe.net 3
Components
Electronic
SmartDoor
™
Rear Door Frame
Range Knob
Installation Guide
and Template
Operating Guide
Mounting Screws
(4 pcs. small)
(8 pcs. large)
Key Ring
SmartKey
™
Battery
(PetSafe
®
RFA-67)
Other Items You May Need
• Jig Saw
• Electric Drill
• 3/8" Drill Bit
• Phillips Screwdriver
• 4 D-Cell Batteries (required)
• Level
• Tape
• Pencil
• String
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How the Electronic SmartDoor™ Works
The PetSafe® Electronic SmartDoor allows you to control the access of your pets. When the Electronic
SmartDoor is set to Automatic mode, only your pets wearing the SmartKey can pass through the
Electronic SmartDoor. As your pet enters the adjustable range of the Electronic SmartDoor, the
Electronic SmartDoor detects the SmartKey and unlocks automatically. The range is adjustable up to 3
feet. After your pet passes through the Electronic SmartDoor, the door will lock automatically. Without
the SmartKey, no other animals can pass through.
4 1-800-732-2677 (US), 1-800-457-3911 (Canada)
Key Defi nitions
Electronic SmartDoor™: The Electronic SmartDoor mounts in any entry door or wall through which
your pet may have access.
Battery Box Cover: This cover, with the PetSafe® logo, is placed over the required 4 D-cell batteries
on the front of the unit, and is secured with 2 Battery Box Cover screws.
Lights:
• Locked/Low Battery Red LED: The red LED
indicates “Locked” mode; a fl ashing red LED
indicates low battery condition.
• Unlocked/Learn Mode Green LED: The green
LED indicates “Unlocked” mode; a fl ashing
green LED indicates learn mode.
• Automatic/Error Mode Yellow LED: The
yellow LED indicates “Automatic” mode; a
fl ashing yellow LED indicates error mode.
LED Color Condition Pet Door Status
RED
Solid Locked Mode
Flashing Low battery alert
GREEN
Solid Unlocked Mode
Flashing Learn Mode
YELLOW
Solid Automatic Mode
Flashing Error alert
Mode/Reset Selection Button: The left-most button allows selection of the “Locked”, “Unlocked” and
“Automatic” modes of operation for the Electronic SmartDoor. This button is also used to reset the unit.
Learn Mode Selection Button: The right-most button allows you to add different SmartKey ID
codes to the Electronic SmartDoor’s memory, one for each of your pets, up to fi ve.
Range Knob: The knob located on the front of the Electronic SmartDoor controls the distance or
range at which the SmartKey will activate the Electronic SmartDoor. By turning the Range Knob
clockwise, the range of detection of the SmartKey is increased. By turning the Range Knob counterclockwise, the range of detection is decreased.
Flap: The clear center portion of the Electronic SmartDoor locks/unlocks to allow access for your
pet. The fl ap is pushed open by your pet when entering or exiting and then swings to centered closed
position. In “Automatic” mode, once the pet leaves the detection zone, the fl ap will lower and lock.
SmartKey™: The SmartKey, which attaches to your pet’s collar, sends a unique coded signal to the
Electronic SmartDoor.
RFA-67 Battery: The replaceable battery that powers the SmartKey. Additional RFA-67 batteries are
available where you purchased your Electronic SmartDoor, or by calling
1-800-732-2677 (US), 1-800-457-3911 (Canada).
SmartKey
™
RFA-67 Battery
Electronic
SmartDoor
™
Battery Box Cover
B. Locked/Low Battery Red LED
C. Unlocked/Learn Mode Green LED
D. Automatic/Error Mode Yellow LED
E. Mode/Reset Selection Button
F. Learn Mode Selection Button
A. Range Knob
Flap
Rear Door Frame
A
BC
D
E
F
www.petsafe.net 5
Installing the Electronic SmartDoor
™
See accompanying installation template for installation instructions.
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Preparing Your Electronic SmartDoor
Step 1: Install the 4 D-Cell Batteries
1. With a Phillips screwdriver, remove the two Battery Box
Cover screws.
2. Remove the Battery Box Cover.
3. Refer to the inside of the Battery Box Cover for the
proper orientation of the four D-cell batteries.The fi rst
set of two D-cell batteries should be installed, in the
bottom of the Battery Box, with the positive connection
towards the right. The second set of two D-cell batteries
should be installed with the positive connection towards
the left.
4. When the batteries are placed in the Electronic
SmartDoor’s battery box, the red LED will illuminate for
2 seconds and the fl ap will move to the locked position. If
the fl ap is in the locked position, nothing will happen.
Note: The door must be in the vertical position for the fl ap to
center properly and operate correctly.
5. Replace the Battery Box Cover and re-install the 2
Battery Box Cover screws.
Step 2: Install the Range Knob
Fit the Range Knob over the Range Knob shaft (located
above control buttons) and press it fi rmly into place.
Note: The blade in the provided Range Knob must align with
the slot in the Range Knob shaft.
Step 3: Install the PetSafe® RFA-67 Battery in the SmartKey
™
1. Place the PetSafe RFA-67 battery into the front of the
SmartKey.
2. Using a coin, rotate one-quarter turn clockwise to secure
the PetSafe RFA-67 battery.
SmartKey Low Battery Indicator
The SmartKey is equipped with a red LED inside
the housing. Should the LED begin to fl ash, the PetSafe RFA-67 battery is getting low on charge and
should be replaced as soon as possible.
6 1-800-732-2677 (US), 1-800-457-3911 (Canada)
Step 4: Attach the SmartKey™ to the Pet’s Collar
Thread your pet’s collar through the SmartKey’s attachment
loop. Your pet’s collar must be ¾" wide or less. The
SmartKey should hang under the pet’s neck.
If your pet’s collar is too large to thread through the key, a
key ring has been provided for use for attachment to your
pet’s collar ring.
__________________________________________________________________________________________
Using Your Electronic SmartDoor
™
Locked Mode
The Electronic SmartDoor ships from the factory in the Locked mode. The Electronic SmartDoor will
enter Locked mode when the 4 D-cell batteries are placed in the Battery Box.
To enter Locked mode when the Electronic SmartDoor is in either the Unlocked or Automatic
mode, press and hold the Mode/Reset button until the red LED is illuminated. While the red LED is
illuminated, release the Mode/Reset button. The fl ap is locked.
Entering Unlocked Mode
To enter Unlocked mode, press and hold the Mode/Reset button; the red LED will illuminate
indicating Locked mode, then the green LED will illuminate. While the green LED is illuminated,
release the Mode/Reset button. The fl ap will unlock.
Automatic Mode
To enter Automatic mode, press and hold the Mode/Reset button; the green LED will illuminate
indicating Unlocked mode, then the yellow LED will illuminate. While the yellow LED is illuminated,
release the Mode/Reset button. The fl ap will enter Automatic mode. The fl ap will move down (locking)
and the Electronic SmartDoor will seek the presence of the SmartKey. When the unit senses the
SmartKey, the fl ap will unlock. When the SmartKey signal is no longer detected, the fl ap will lock. The
SmartKey signal must be out of range of the Electronic SmartDoor for 10 seconds before the door will
respond to the SmartKey signal again.
Learning Mode
To enter Learn mode, press and hold the Learn button until the green LED begins to fl ash. Release the
button. Bring the SmartKey into range of the Electronic SmartDoor; the green LED will stop blinking
and will illuminate continuously. The code has been successfully added to memory.
Learn Mode may be accessed when the Electronic SmartDoor is in any operating mode. Up to fi ve
different SmartKey codes can be added to memory. When the Learn mode is activated, if no SmartKey
transmitter signal is detected, the green LED will blink for 60 seconds and extinguish; the Electronic
SmartDoor will return to its previous mode.
Error Mode
When the yellow LED is fl ashing, the Electronic SmartDoor is in Error mode, indicating an error has occurred.
If the fl ap is off-of-center, either to the inside or outside, while the fl ap is being pushed down to lock,
the Electronic SmartDoor will stop moving the fl ap down and start fl ashing the yellow LED. The
Electronic SmartDoor will remain in Error mode until the error is cleared. Simply center the fl ap, then
depress and hold the Mode/Reset button until the Electronic SmartDoor begins to lock.
Low Battery Indicator
When the red LED is fl ashing, the Electronic SmartDoor is in low battery condition. The four D-cell
batteries should be replaced as soon as possible to ensure the Electronic SmartDoor continues to operate
properly.
www.petsafe.net 7
Training Your Pet to Use the Electronic SmartDoor
™
To begin training your pet to use the Electronic SmartDoor, fi rst
set the Electronic SmartDoor to the Unlocked mode. Attach the
SmartKey™ to your pet’s collar. Temporarily tape the fl ap up to the
surface in which your pet door is mounted to hold the fl ap open.
Sometimes it helps for you to be on one side of the door and your
pet on the other. Use food or treats to coax your pet through the
open pet door. Let the pet become familiar with passing through the
pet door with the fl ap up.
In time, remove the tape and let the fl ap hang in the Unlocked
mode. Again coax your pet through the pet door with food or treats.
After your pet becomes accustomed to pushing through the fl ap, set
the Collar ID door to the Automatic mode. When the pet is near the
Collar ID door and the fl ap unlocks, again coax the pet through with
food or treats.
Troubleshooting
Electronic SmartDoor will
not lock.
• Make sure the flap is in the center position and repeat the operating
cycle.
Electronic SmartDoor
does not respond to the
presence of the SmartKey
transmitter.
• Check that the Electronic SmartDoor is in Automatic mode.
• Check that the SmartKey has been “learned” by the Electronic
SmartDoor.
• Check that the Range Knob is fully clockwise.
• Check that the PetSafe® RFA-67 battery in the SmartKey is fully charged.
• Check that the batteries in the Electronic SmartDoor are fresh.
• If the condition persists, check that there are no radio-frequency
transmitting devices or electronic devices that radiate electrical energy,
which may interfere with the operation of the Electronic SmartDoor.
Replacement Parts
To purchase replacement parts for your PetSafe Electronic SmartDoor, contact the Customer Care
Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) or visit our website at www.petsafe.net to
locate a retailer near you.
Component Part Number
PetSafe® RFA-67 Battery RFA-67
Flap (Small) 615-049
Flap (Large) 615-064
Battery Cover Screws 202-231
Battery Cover 700-967
Range Adjustment Knob 700-1139
SmartKey
™
PAC11-11045
8 1-800-732-2677 (US), 1-800-457-3911 (Canada)
Terms of Use and Limitation of Liability
1. Terms of Use
This Product is offered to you conditioned upon your acceptance without modification of the terms,
conditions and notices contained herein. Usage of this Product implies acceptance of all such terms,
conditions, and notices.
2. Proper Use
This Product is designed for use with pets where training is desired. The specific temperament of
your pet may not work with this Product. If you are unsure whether this is appropriate for your pet,
please consult your veterinarian or certified trainer.
Proper use includes reviewing the entire Operating Guide provided with your Product and any
specific Caution statements.
3. No Unlawful or Prohibited Use
This Product is designed for use with pets only. This pet training device is not intended to harm,
injure, or provoke. Using this Product in a way that is not intended could result in violation of
Federal, State or local laws.
4. Limitation of Liability
In no event shall Radio Systems® Corporation be liable for any direct, indirect, punitive, incidental,
special or consequential damages, or any damages whatsoever arising out of or connected with the
use or misuse of this Product. Buyer assumes all risks and liability from the use of this Product.
5. Modification of Terms and Conditions
Radio Systems Corporation reserves the right to change the terms, conditions and notices under
which this Product is offered.
____________________________________________________________________________________
Product Warranty
Please register your product online at www.petsafe.net. All parts are covered under warranty for the life of
this product. Labor is covered for the fi rst year of ownership. Thereafter, there is a minimum service charge
for the repair or replacement of the product. Misuse, loss, damage by pet or improper use or handling is not
covered. PetSafe® will not pay for loss of time, inconvenience, loss of use of your product or any incidental or
consequential damage. Warranty void if product resold.
Please contact the Customer Care Center at 1-800-732-2677 (US), 1-800-457-3911 (Canada) if you need
service, help in troubleshooting or to arrange a repair for your product (a service charge may apply). Also, please
visit our website www.petsafe.net for Frequently Asked Questions and Troubleshooting Tips.
____________________________________________________________________________________
Perchlorate Battery
Perchlorate Material – special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.
www.petsafe.net 9
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This
equipment must be recycled. If you no longer require this equipment, do not place it in the normal
municipal waste system. Please return it to where it was purchased in order that it can be placed in our
recycling system. If this is not possible, please contact the Customer Care Center for
further information.
Caution
Unauthorized changes or modifi cations may void the user’s authority to operate this equipment, and
void the warranty.
FCC /
A copy of the EU declaration of conformity can be requested by contacting the Customer Care Center at
1-800-732-2677 (US), 1-800-457-3911 (Canada) or at www.petsafe.net.
This device complies with Industry Canada rules. This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the relevant FCC part 15 rules for home and offi ce use.
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