Petsafe Drinkwell Zen Fountain User Manual

IMPORTANT SAFETY INSTRUCTIONS

WARNING: When using electrical appliances, basic safety precautions should

always be followed to reduce the risk of fire, electric shock and/or injury to

persons, including the following:

Read all the instructions before using the appliance.

1)

To reduce the risk of injury, close supervision is necessary when an

2)
appliance is used near children.

To protect against electric shock, do not place cord or plug in water

3)
or other liquids.

Only use attachments recommended or sold by the manufacturer.

4)

Do not use outdoors. FOR INDOOR HOUSEHOLD USE ONLY.

5)

Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.

6)

Do not operate any appliance with a damaged cord or plug or after

7)
the appliance malfunctions or has been dropped or damaged in any
manner. Call customer service immediately for further instructions.

For a portable appliance - To reduce the risk of electrical shock, do

8)
not place or store an appliance where it can fall or be pulled into a
tub or sink.

Always unplug any appliance when not in use, before putting on

9)
or taking off parts and before cleaning. Never pull on the cord to
remove the adaptor from the wall outlet.

Do not use an appliance for anything other than its intended use.

10)

SAVE THESE INSTRUCTIONS

400-1456/1

1

ZEN FOUNTAIN

Thank you for choosing the PetSafe® brand. You and your pet deserve a

companionship that includes memorable moments and a shared understanding

together. Our products and training tools promote a lifestyle of protection, teaching

and love; essentials that influence memories for a lifetime. If you have any questions

about our products or training your pet, please visit our website at www.petsafe.net or

contact our Customer Care Center at 1-800-732-2677. Please register your product

within 30 days of purchase at www.petsafe.net.

Table of Contents

Important Safety Instructions.............................................

Components.......................................................................

Operating Instructions........................................................

Fountain Disassembly & Cleaning ....................................

Pump Maintenance............................................................

Reassembly of your Fountain............................................

Fountain & Your Environment............................................

Manufacturer’s Safety Instructions.....................................

Components

Charcoal

Filter

Pump

Inline Plug

128 oz Water Capacity

Housing

Spout Bottom

1
2
3
5
7

8
10
11

Spout Top

Ramp

2

Adaptor

Bowl

Pump

Tube

OPERATING INSTRUCTIONS

DO NOT RUN DRY - FOR INDOOR HOUSEHOLD USE ONLY

1) As with any electrical device, check the electrical cord for any tears
or damage before use.

2) Make sure the inline plug is fully connected (Fig. 1).

3) Locate the housing clips underneath the bowl rim and press inwards
on the clips until you feel them release. Lift straight up on the housing
to remove (Fig. 2).

Fig. 1

4) Rinse the charcoal filter thoroughly in cold water. Turn the housing
upside down and slide the filter inside the housing between the two
angled slots (Fig. 3a). Make sure the filter is pushed all the way
down and that the black side is facing the pump (Fig 3b).

Fig. 3a

NOTE: Rinse the filter thoroughly under cold water before placing in

Filter Slots

the fountain. This will remove any loose charcoal dust, which
is harmless. A small amount of charcoal dust may shed for the
life of the filter. This is normal and not harmful to your pet.

Fig. 2

Fig. 3b

3

OPERATING INSTRUCTIONS

5) Make sure the pump is inside the bowl’s square indention and
positioned with the pump tube in the back left corner. Gently press
down on the tube to ensure it is secured to the pump (Fig. 4).

6) Replace the housing by lowering straight down over the pump. Be
sure the housing connects with the guide holes on the rim of the
bowl. Push down to lock it in place (Fig. 5).

Fig. 4

7) Place the fountain in a desired location. If placing on carpet,
tile or wood flooring, use a protective mat or other durable,
water resistant surface. This will help protect your floor from any

splashing or spills caused by your pet.

8) Fill the fountain by pouring water directly into the bowl. We
recommend leaving at least a 1/2” (1.27 cm) of space between the
water level and the rim of the bowl.

9) Before you plug in the fountain, make sure the cord, the adaptor and
your hands are completely dry. Plug the fountain into an electrical outlet.

10) Add water to the fountain as needed. Never let the water level fall
below the MIN water line marked on the housing or you may risk
burning out the pump. Replacement pumps are sold separately.

Fig. 5

4

NOTE: If your fountain’s stream appears to not be flowing correctly and

has gaps within the stream, please take the following steps:

a) Remove the top piece of the spout and reassemble; OR
b) Run a fingernail or other slim object in between the spout pieces

to make sure there are no blockages; OR

c) Dump out the water and clean your pump to ensure build-up is

not affecting the flow of your fountain’s stream.