Petsafe Drinkwell Platinum, Drinkwell Platinum PWW00-13703 Quick Start Manual

PWW00 -13703

Platinum

Pet Fountain

Quick Start Guide

Please read this entire guide before beginning. For troubleshooting and detailed cleaning instructions, visit
www.petsafe.net/support for the full Operating Guide.

Customer Care Center 1-800-732-2677

2

Welcome

You and your pet were made for each other. Our aim is to help you have the best companionship and
the most memorable moments together. Your new Platinum Pet Fountain is designed to entice your pet
to stay hydrated and healthy.

We know that safe pets make happy owners. Before getting started, please take a moment to read
through the important safety information. If you have any questions, please don't hesitate to contact us.

Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems
Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey
all safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.

CAUTION, used without the safety alert symbol, indicates a hazardous situation
which, if not avoided, could result in harm to your pet.

NOTICE is used to address safe use practices not related to personal injury.

When using electrical appliances, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and/or injury to persons, including the following:

• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near
children.

• To protect against electric shock, do not place electrical power cord or plug in water or other
liquids.

• Do not pull on the electrical power cord to remove the plug from the electrical outlet.

• To unplug, grasp the plug, not the electrical power cord.

• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is
malfunctioning or has been damaged. Call the Customer Care Center immediately for further
instructions.

• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be
pulled into a bathtub or sink.

• Always unplug any appliance when not in use, before putting on or taking off parts and before
cleaning.

• Do not use an appliance for anything other than its intended use.

• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt
to unplug.

• Examine this appliance after installation. Do not plug into electrical outlet if there is water on the
electrical power cord or plug.

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• Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the
power cord, purchase a cord conduit (a hard plastic protector) at any hardware store.

• The plastic fountain parts are BPA-FREE. However, some animals have been known to be sensitive
to plastic food and water containers. If your animal shows signs of an allergic reaction to the
plastic, please discontinue use until you have consulted with your veterinarian.

• The fountain is intended to run continuously (always plugged into an electrical outlet), as long
as the water level is maintained and the fountain is cleaned regularly. Be sure to check the water
level regularly to help prevent damage to the pump, as your pet will drink the water, and some
may evaporate.

• Do not attempt repairs on the pump.

• To avoid the possibility of the plug or electrical outlet getting wet, the electrical outlet should
always be above the level of the fountain.

• If an extension cord is necessary, an extension cord with a proper rating should be used.

• The electrical use of this appliance is 2.5 watts.

• The use of attachments not recommended or sold by the manufacturer may cause an unsafe
condition. Do not modify the appliance.

• Do not install or store appliance where it will be exposed to weather or temperatures below 40° F.

• Read and observe all important notices listed on the appliance and in the packaging.

• Never wash the filter with soapy water as the soap residue will seep into the filter and cannot be
removed. Only rinse the filter with water.

• Use only PetSafe

®

Brand authorized replacement filters. If unauthorized filters are used, the

warranty may be voided.

• Do not use outdoors. Do not run dry. For indoor household use only.

SAVE THESE INSTRUCTIONS

Customer Care Center 1-800-732-2677

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To get the most protection out of your warranty, please register your product within 30 days at
www.petsafe.net. By registering and keeping your receipt, you will enjoy the product’s full
warranty and should you ever need to call the Customer Care Center, we will be able to help you
faster. Most importantly, your valuable information will never be given or sold to anyone. Complete
warranty information is available online at www.petsafe.net.

In the Box

D

R

I

N

K

W

E

L

L

®

Power

Adapter

Adjustable

Flow

Control

Housing

Housing Lid

Reservoir

Reservoir

Cap

Pre-Filter

Carbon Filter

Pump

Bowl

Rubber

Feet