Pella architect series, pella, encompass by pella, Encompass Owner's Manual

Entry Door Owner’s Manual

Fiberglass or Steel Entry Door Systems

Congratulations on the purchase of your entry door from Pella! You have joined

a select group of homeowners who have made their homes more beautiful and comfortable with

®

Pella

products for more than 85 years. No matter which of our three distinctive lines of entry doors

you have selected — Architect Series

common: offering you more beauty, performance and value than any other door.

With proper installation, care and operation, your entry door will provide years of

enjoyment. Read this manual thoroughly during your first few days of ownership so you feel

comfortable operating, cleaning and maintaining your entry door. Then refer to it in the future,

should a question arise.

Entry door systems from Pella offer elegant decorative glass, stylish hardware and a variety

of finishes. But the real beauty of our fiberglass and steel entry doors is their outstanding

performance, energy efficiency and low-maintenance features that make your life easier.

Finally, rest assured that Pella will be here for you today … and for years to come. Your

complete satisfaction is of utmost importance to us. If you have any questions or concerns — or

would like to learn more about exclusive options available for your entry door — help is as close

®

, Pella or Encompass by Pella® — they all have one thing in

as your local Pella Window and Door Showroom or pella.com. A commitment to service that’s as

strong as our windows and doors. Just another way Pella is creating a better view.

Architect Series®, Pella® and Encompass by Pella® Entry Door Owner’s Manual How to Use/Table of Contents

HO W TO U SE Y OU R AR CH IT EC T SE RI ES®, PE LL A® AN D
EN CO MPA SS BY P EL LA® EN TR Y DO OR O WN ER ’S MA NUA L

OV ER VIE W

The Pella Entry Door Owner’s Manual contains specific information for troubleshooting and preventive maintenance to keep your entry door

system operating smoothly for years to come.

QUI CK REF ER ENC E GUID E

1.1 Door components

OPE RAT ION

2.1 Multipoint locking system

2.1 Blinds-between-the-glass

CLE AN ING

3.1 Cleaning the glass

3.1 Spot-cleaning stubborn materials on all glass

3.1 Cleaning the door panel

3.1 Cleaning the exterior aluminum cladding

3.1 Cleaning hardware finishes

FIN IS HIN G

4.1 Overview

4.1 Before you begin

4.1 Fiberglass vs. steel

4.2 Finishing questions

4.2 Finishing tips

4.2 Cleaning the door panel and sidelights

4.2 Testing the stain

4.3 Staining fiberglass

4.3 Topcoat application — stain

4.4 Painting

4.4 Selecting your door paint

4.4 Painting fiberglass

4.4 Painting steel

4.5 Finishing the frames

4.5 Touch-up and repairs

4.5 Stain and topcoat

4.5 Paint

REC OMMEN DED MA IN TENA NCE

5.1 Overview

5.1 Maintaining the interior

5.1 Maintaining the exterior

5.1 Salt spray environments

Maintenance

TRO UB LES HO OT IN G

6.1 Overview

6.1 Glass breakage or damage

6.1 Difficult operation

6.2 Water and air infiltration

6.2 Preventing roomside condensation

6.2 Understanding condensation

6.2 Humidity and condensation

6.2 Causes of condensation

6.2 Older vs. newer homes

6.3 Measuring and controlling humidity

6.3 Exterior condensation

6.3 Tips for wintertime moisture management

6.3 For more information …

Maintenance

ADD IT ION AL INF OR MATION

7.1 Pella Unit ID: Service made simple

7.1 EIFS and synthetic stucco

7.1 Storm door usage recommendation

7.1 NFRC label

WA RR ANTY

Go to pella.com/warranty.

Architect Series®, Pella® and Encompass by Pella® Entry Door Owner’s Manual Quick Reference Guide

QU IC K R EF ER EN CE G UI DE

This diagram will help you identify the components of your entry door.

Frame. It’s the framework that surrounds and supports the entire door system.

•

Architect Series® and Pella® entry doors — Wood frame is

dip-treated for longevity. Pine interior frames come fully

primed and ready to paint or are offered unfinished,

ready to be stained or factory-stained. Mahogany

interior frames are unfinished, ready to be stained

or painted. The exterior frame is offered with low-

maintenance aluminum cladding that doesn’t need

painting, primed Pine (Pella doors only), or unfinished

Mahogany that is ready to be stained or painted.

•

Encompass by Pella® entry doors — The interior

and exterior frame provide the traditional beauty

of authentic wood and are fully primed and

ready to paint.

Frame corner construction. Wood frame corners are

sealed and mechanically fastened three ways — with

a mortise-and-tenon joint, a sealant and a metal

fastener — for exceptional strength and performance.

Pella Unit ID. To help save you time if your door ever

needs service or repair, Pella products include a special

identification number. On your entry door from Pella,

you’ll find the Pella Unit ID Number on the top hinge.

Insulated foam core. This insulation material inside the

door panel contributes to the door’s energy efficiency.

Steel deadbolt reinforcement plate. It provides added

security by reinforcing the deadbolt and strengthening

the door frame (single in-swing doors only).

Optional multipoint locking system. Architect Series

and Pella entry doors — Pella’s multipoint lock features

three dual-action deadbolts that extend into the door

frame when engaged for added security.

Sill/threshold. This is the bottom of the frame that

rests on the floor.

Door sweep. This energy-efficient and weather-resistant

weatherstripping system at the bottom of the door

forms a seal against air and water infiltration between

the door and the sill.

Weatherstripping system.

•

Architect Series and Pella entry doors — Pella’s patent-

pending PerformaSeal

™

design features exclusive

weathertight seal technology. Bulb-and-leaf

weatherstripping around the door frame prevents air and

water infiltration during even the most extreme wind and rain.

•

Encompass by Pella entry doors — Foam compression weatherstripping system helps

1.1

prevent air and water infiltration around the perimeter of the door panel.

Architect Series®, Pella® and Encompass by Pella® Entry Door Owner’s Manual Operation

OP ER ATI ON

MULT IP OINT LOC KI NG SY STE M

Available on Architect Series® and Pella® fiberglass (and steel) entry doors.

Pella’s multipoint lock features three dual-action deadbolts that extend into the door frame when

engaged. When disengaged, the deadbolts function as latches — disengage from the interior by

pressing down on the interior handle. If your door is equipped with an entrance-grip handle set,

squeeze the “trigger” to operate.

To engage the deadbolts, twist the thumbturn lock on the inside or turn the keylock on the outside.

The three latches will extend to their deadbolt position.

The multipoint lock includes a “panic” feature, which allows you to disengage the deadbolts and

operate the door with one smooth motion by pressing down on the interior handle. From the exterior,

insert the key into the keylock and turn to disengage.

CAUTION: Make sure the door is completely closed before engaging the multipoint
deadbolts. Failure to do so may damage the door’s finish or frame.

BLI ND S-B ET WEEN -TH E-G LA SS

Available on Pella entry doors.

The aluminum blinds-between-the-glass are permanently installed between panes of glass so they stay clean and never need to be removed.

Move the operators up and down in a slow and steady motion.

The operators are attached to the operating mechanism with high-powered

magnets. Moving the operators abruptly could cause them to become

disengaged from the magnet.

NOTE: If a handle becomes disengaged from the operator and remains
attached to the track, slide the operator up and down until the magnet
reengages. Slowly slide the handle all the way to the top of the track to fully
engage the handle with the operator.

NOTE: If the blind does not completely lower on one side, using the tilt
operator, ensure the slats are in the open position, then raise and lower
the blind.

2.1