Pella 13N90000, 13N80000 Users Manual

PELLA® INSYNCTIVE® PRODUCT GUIDE

INTEGRATED
PATIO DOOR SENSORS

INTEGRATED PATIO DOOR SENSORS communicate the opened or closed and

locked or unlocked status of your Patio Door by Pella to BRIDGE.

WHAT’S NEEDED:

• PELLA® INSYNCTIVE® BRIDGE (required — sold separately): Wirelessly connects your Insynctive

products to STATUS INDICATOR or a compatible home automation system.

• PELLA INSYNCTIVE STATUS INDICATOR (optional — sold separately): Indicates status of Pella
Insynctive SENSORS. Or you can use a compatible home automation system to help monitor
your windows and doors.

• SMALL FLATHEAD SCREWDRIVER

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For a list of compatible home automation systems, visit Insynctive.Pella.com.

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PELLA® INSYNCTIVE® INTEGRATED PATIO DOOR SENSOR PRODUCT GUIDE | 1

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TABLE OF CONTENTS

3 General and Safety Information

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Registering Products

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Need Help?

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Have a Home Automation System?

Warnings

4 Product Overview

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5 Detailed Instructions

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Specifications

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Integrated Patio Door Sensor Setup

9 Additional Instructions

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Product Manufacturer’s Code

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Care and Maintenance

Replacing Batteries

Deleting Sensors

14 Troubleshooting
16 FCC Compliance and Industry Canada
17 Limited Warranty

Software License Agreement and Privacy Policy

PELLA® INSYNCTIVE® INTEGRATED PATIO DOOR SENSOR PRODUCT GUIDE | 2

WARNING

GENERAL AND SAFETY INFORMATION

REGISTERING PRODUCTS

®

Visit Insynctive.Pella.com/Registration to register your new Pella

NEED HELP?

For instant access to warranties, troubleshooting information and videos, visit

Insynctive.Pella.com/Support or call 855-473-5524.

HAVE A HOME AUTOMATION SYSTEM?

To view a list of compatible systems and find instructions on how to sync Pella Insynctive products,
visit Insynctive.Pella.com.

Failure to adhere to the warnings below may result in death, serious injury and/or loss of valuables.

• Pella Insynctive INTEGRATED PATIO DOOR SENSORS are not 100% reliable for a variety of reasons.
For example, SENSORS:

Insynctive® products.

— communicate data wirelessly, and wireless data is susceptible to interference or failure.

— require proper installation.

— require a battery with an adequate charge.

— may be damaged after installation.

Therefore, Pella Insynctive products should not be relied upon in situations where life, safety and/or

protection of valuables are solely dependent on their function. Test each product at least once per
year to help ensure proper operation.

• Use caution when windows are open and when removing the transmitter to avoid a fall out of a
window. Keep children and pets away from open windows.

• Pella Insynctive products are not a substitute for careful adult supervision of children.

• Keep battery and other small parts out of the reach of children. If small parts are swallowed,
immediately seek medical help.

• Batteries carry the risk of fire, explosion and burns. Do not recharge, disassemble or incinerate.

• INTEGRATED PATIO DOOR SENSORS may indicate a patio door is closed, but water intrusion may
occur during rain. Patio doors should be closed and locked for optimal performance in rain.

PELLA® INSYNCTIVE® INTEGRATED PATIO DOOR SENSOR PRODUCT GUIDE | 3

PRODUCT OVERVIEW

INTEGRATED PATIO DOOR SENSORS wirelessly
communicate the locked or unlocked and opened
or closed status of Patio Doors by Pella to Insynctive
BRIDGE.

Information is wirelessly relayed from BRIDGE
to STATUS INDICATOR or a compatible home

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automation system,

where locked or unlocked and

opened or closed status can be monitored.

®

Sensors are integrated into Patio Doors by Pella
ordered with Insynctive technology, making them
virtually unnoticeable.

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For a list of compatible home automation systems, visit Insynctive.Pella.com.

SPECIFICATIONS

Frequency: 433.92MHz (Insynctive)

Operating Temperature: -22° to 140°F (-30° to 60°C)

HINGED PATIO DOOR

LOCK SENSOR

SLIDING PATIO DOOR

LOCK SENSOR

HINGED PATIO DOOR

OPEN/CLOSE SENSOR

SLIDING PATIO DOOR

OPEN/CLOSE SENSOR

Operating Humidity: 5% to 95% RH noncondensing

Lock Sensor Battery: 3V lithium CR2032

Open/Close Sensor Battery: 3V lithium CR2

Typical Battery Life: 10 years (based on operating temperatures of 32° to 120°F

[0°to 49°C], may vary by use)

Magnet Gap: 5/16" max between patio door panel and hinged door head or
sliding door lock jamb

PELLA® INSYNCTIVE® INTEGRATED PATIO DOOR SENSOR PRODUCT GUIDE | 4

DETAILED INSTRUCTIONS

INTEGRATED PATIO DOOR SENSOR SETUP

See Insynctive.Pella.com/Support for how-to videos.

TEST

BUTTON

SYNC

BUTTON

SLIDING PATIO DOOR

OPEN/CLOSE SENSOR

BRIDGE

LIGHT

PLASTIC
ENDCAP

1. Get Started

Plug BRIDGE into an electrical outlet (light will turn green and then
flash blue).

2. Prepare OPEN/CLOSE SENSOR

Sliding Patio Doors: Use a small flathead screwdriver to remove

the plastic endcap from the OPEN/CLOSE SENSOR. Grip the edges
of the circuit board and pull it out to gain access to the battery.
Remove the plastic battery tab from the battery, then reinsert
the OPEN/CLOSE SENSOR into your entry door. Install the plastic
endcap back onto OPEN/CLOSE SENSOR.

Hinged Patio Doors: Pull the plastic battery tab from OPEN/CLOSE
SENSOR.

NOTE: Once the plastic tab is removed from the battery, you
will have 2 minutes to sync OPEN/CLOSE SENSOR to BRIDGE.
If 2 minutes pass without successfully syncing, follow steps for
removing and reinserting the battery on pages 9 – 10.

You are ready to sync OPEN/CLOSE SENSOR to BRIDGE.

PLASTIC

TAB

HINGED PATIO DOOR

OPEN/CLOSE SENSOR

HINGED PATIO DOOR

OPEN/CLOSE SENSOR

OPEN/CLOSE

SENSOR

BAT TE RY

3. Sync OPEN/CLOSE SENSOR to BRIDGE

Each INTEGRATED PATIO DOOR SENSOR will need to be synced
to BRIDGE.

TAB

PELLA® INSYNCTIVE® INTEGRATED PATIO DOOR SENSOR PRODUCT GUIDE | 5

DETAILED INSTRUCTIONS (continued)

WITHOUT HOME AUTOMATION (Stand-Alone Mode)

Press and hold BRIDGE Sync button until light begins flashing
orange. The Sync button is the bottom button located on the side
of BRIDGE.

NOTE: BRIDGE is in sync mode while the orange light is flashing.
BRIDGE will remain in sync mode for 2 minutes. BRIDGE will then
beep, and orange light will turn off to indicate BRIDGE exited
sync mode.

To sync OPEN/CLOSE SENSOR to BRIDGE, open then close
the active panel of your patio door 2 times within 5 seconds.

NOTE: For double-hinged doors, the passive panel must be closed
and bolted during this process.

Wait for the light on BRIDGE to flash green and beep for 2 seconds.
This will indicate a successful sync.

TEST

BUTTON

SYNC

BUTTON

BRIDGE

LIGHT

SLIDING PATIO DOOR

SLIDING PATIO DOOR

LOCK SENSOR

HINGED PATIO DOOR

LOCK SENSOR

PLASTIC COVER

BAT TE RY

TAB

HINGED

PATIO DOOR

If OPEN/CLOSE SENSOR sync is unsuccessful, return to Step 2 and
retry the process.

4. Prepare LOCK SENSOR

This lock transmitter is used in multiple INTEGRATED SENSOR
units. The lock transmitter must learn what type of patio door it will
be housed in. Follow the steps below to prep the lock transmitter.

Remove the lock transmitter from the patio door, and lift up a
corner of the plastic cover to expose the battery.

Remove the plastic tab separating the battery from the device. Push
down on the battery to ensure that the battery is firmly in place.
Make sure plastic cover is flat and in place.

NOTE: Once the plastic tab is removed from the battery, you will
have 2 minutes for your lock transmitter to learn what type of patio
door it will be housed in. If 2 minutes pass without the transmitter
successfully learning your patio door type, remove and insert the
battery again.

Insert the lock transmitter back into your patio door; close and lock
the patio door and wait 10 seconds. The lock transmitter has now
learned what type of patio door it is housed in.

You are ready to sync LOCK SENSOR to BRIDGE.

BATTERY TAB

REMOVED

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