Pelco NET6500 user manual

User Manual

NET6500 IP ENCODER 2 Series

© 2022, Motorola Solutions, Inc. All rights reserved. MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. Pelco, the Pelco logo, and other trademarks associated with Pelco products referred to in this publication are trademarks of Pelco, Inc. or its aﬃ liates. All other product names and services are the property of their respective companies.

Content

OVERVIEW

NSTALLATION

WEB VIEWER

4 Safety Instruction 5 Key Features 6 What's included 7 Rear Panel

8 Basic Layout 9 Connecting to an external device

14 What is the Web Viewer? 16 Live 21 Setup

APPENDIX

37 Troubleshooting (FAQ) 38 Open Software Licensing Agreement

Overview

Safety Instruction

This product was tested with a UPS to satisfy EN 61000-4-11 test conditions (voltage dips and short interruptions test) under the EN 501 30-4: 2011 stand a r d.

The Company shall not have any responsibility for any accident or damage that may incur during the use of the product. For your safety, we provide a few instructions about installation, manipulation, cleaning, assembly/disassembly of the product as below. So please read carefully and comply with the instructions.

Before installation Comply with the following instructions to prevent a ﬁ re, explosion, system failure or electric shock.

Remove the power supply module before proceeding.

Check the input voltage (AC100V–AC240V) to the power supply module before connecting it.

Keep the product away from humidity.

Ensure that all devices connected to the product should be properly earth-grounded.

In operation mode Comply with the following instructions to prevent a ﬁ re, explosion, system failure or electric shock.

If you need to open the cover, consult with a service person who could help you do what you want to do.

Do not connect multiple devices to a single power socket.

Keep the product away from dust or too much combustible substances (ex: propane gas).

Do not touch it with wet hand.

Do not insert a conductor in the vent of the ventilation system.

Do not apply excessive force to unplug the power cord.

4 | Overview

Disassembly & Cleaning

When cleaning on the surface, use a dry cloth.

Do not wipe the product using water, paint thinner or organic solvents.

Do never dismantle, repair or modify the product by your own.

During installation To prevent an accident or physical injury and to operate ENCODER properly, please comply with the

followings:

Secure at least 18 centimeter of distance between cooling fan and wall for a proper ventilation.

Install the product on a ﬂ at surface.

Keep it away from direct sunlight or excessive temperature.

While in use

Do not apply force to or shake it while using it.

Do not move, throw away or put excessive force to it.

Key Features

This product can monitor quality image data in real time after receiving audio and video inputs from the 2MP, 3MP, 4MP, 5MP, 8MP camera for up to 4/16 channels.

It also provides transferring video and audio data to the networked external devices, which allows remote monitoring environment f computers.

Up to 4/16 channels of 8MP camera video can be displayed in real time

Supports High Proﬁ le CODEC

H.264 - HP:(Baseline, Main, High proﬁ le), H.265 - HP:(Main proﬁ le), MJPEG CODEC

Supports dual streaming for remote access service

Supports remote access using the web browser

Overview

English | 5

Overview

What's included

4-Channel Rack Mount 16-Channel Rack Mount

Power adapter x1

(4CH and 16CH)

Screws (For ﬁ xing Cable Clamp)

4CH

Terminal Block 5P (2EA)

Power Cable

(16CH)

Cable Clamp (For ﬁ xing Power Cable)

16CH

Terminal Block 8P (2EA), 5P (2EA)

6 | Overview

Product Insert Black Rack Mount Screw (8EA) Silver Screw (4EA)

Rear Panel

4 CH

16 CH

1234567

No. Name Description

1 2

VIDEO IN Video input terminal for cameras.

AUDIO IN Port for audio input.

91011

VIDEO IN

12 453

1231 3

VIDEO IN AUDIO IN AUDIO OUT

SPOT OUT

+'021,725

789 10

12453

1213141516

AUDIO IN

AUDIO OUT

SPOT OUT

+'021,725

789 10

9*$

(7+(51(7

ALARM IN

Overview

RS485

D-

D+

IN1

IN3

GND

'&9

RELAY

IN4

IN2

COM

D-

D+

IN1

IN7

IN3

IN5

IN9

IN11

IN13

IN15

GND

'&9

ALARM IN

RS485

ALARM IN

RELAY

IN6

IN2

IN4

IN8

IN10

IN12

IN14

GND

IN16

GND

COM

3 4

6 7 8 9 10

SPOT OUT Exclusive port for SPOT output only. (Connect to a TV monitor.)

VGA VGA monitor video output port.

RS485 Ports for communication with external devices such as PTZ camera and system keyboard.

RELAY Relay Terminal output port.

ALARM IN Alarm input signal port.

CABLE CLAMP Used to secure cables.

AUDIO OUT Port for speaker connection.

HD MONITOR HD monitor video output port.

ETHERNET Network port for connection to the Internet, router or hub.

DC 12 Power input port. Connect to a 12V adaptor.

English | 7

Basic Layout

Camera

MIC

SPOT

MONITOR

Speaker

MONITOR

VGA

IP Router

or HUB

Installation

IN1

IN3

GND

IN5

IN7

GND

D+

D-

IN9

IN11

ALARM IN

GND

IN13

IN15

ALARM IN

IN2

IN4

RELAY RS485

GND

IN6

IN8

COM

IN10

IN12

GND

IN14

IN16

Sensor

DC 12V

Power

Alarm

Control

Devices

it is recommended to consult an authorized installer when installing the ENCODER.

Since the cable quality may aﬀ ect directly to the video quality depending on the distance between the camera and ENCODER,

8 | Installation

Connecting to an e xterna l device

Power Connection

Plug the provided DC 12V adaptor in the rear power port of the ENCODER.

D-

IN9

D+

IN7

IN5

IN1

IN3

GND

ALARM IN

LARM I

Power adaptor

For stable operation of the product, it is recommended to use the provided adapter

• (Do not use arbitrary adapters).

Arrange up the cables and be careful not to peel oﬀ the cable coating.

• Do not place the power cord under the carpet or rug. The power cord is usually earth-grounded. However, even if it's not earth-grounded, do not

• modify it on your own for earth-grounding.

Do not insert multiple devices in a single power socket. Otherwise, it may cause a power overload.

• The product is equipped with an adapter for power connection. Connect it correctly so it won't come loose.

•

ELAY R

RELAY RS485

IN8

IN4

IN6

IN2

IN10

GND

COM

Installation

IN11

IN13

IN15

GND

ALARM IN

LARM I

IN16

IN14

IN12

GND

English

Installation

ALARM IN

IN9

IN11

GND

IN13

IN15

IN10

IN12

GND

IN14

IN16

ALARM IN

RELAY RS485

COM

IN8

IN6

GND

IN4

IN2

D-

D+

IN7

GND

IN5

GND

IN3

IN1

Alarm I/O Connection

To connect the alarm input signal

Connect the signal line of an alarm input device such as sensor to the rear [ALARM IN] port.

Insert one end of alarm signal cable through the [IN1] ~ [IN16] terminal hole below the screw hole, and then fasten the screw.

Push the Alarm In and [GND] terminals’ bottom side with a sharp tipped tool such as screw driver.

While pushing, insert one end of alarm signal cable into the hole of Alarm In terminal.

While pushing, insert one end of ground cable into the hole of [GND] terminal.

To check proper insertion of cable, stop pushing and gently pull the cable and test whether it disconnects.

To disconnect a cable, push the bottom side of the terminal and pull out the cable.

To connect the alarm output signal

Connect the signal cable of the alarm output device to the [RELAY] terminal on the product’s rear side.

Push the [NO]/[NC]/[COM] terminal’s bottom side with a sharp tipped tool such as screw driver.

While pushing, insert one end of alarm signal cable into the desired terminal of [NO] or [NC].

NO(Normal Open) : Normally Open but switching to Close if an alarm out occurs. COM : Insert the grounding wire. NC(Normal Close) : Normally Close but switching to Open if an alarm out occurs.

Insert the ground signal wire into the hole of the [COM] port (shown also below the screw), and tighten the screw.

To check proper insertion of cable, stop pushing and gently pull the cable and test whether it disconnects.

To disconnect a cable, push the bottom side of the terminal and pull out the cable.

10 | Installation

Communi ca t io n Port

ALARM IN

RELAY RS485

COM

IN8

IN6

GND

IN4

IN2

D-

D+

IN7

GND

IN5

GND

IN3

IN1

RS-485 Connection

Connect a PTZ Camera or Keyboard Controller. After connecting the control device, be sure to match the connection settings between ENCODER and device. Make communication settings in <Control Device>. (page 32)

Use the signal wire to make connection between [D+] of the terminal block plug and [D+] of the keyboard controller.

Make connection between [D-] of the terminal block plug and [D-] of the keyboard controller.

Make connection between [GND] of the terminal block plug and [GND] of the keyboard controller.

* For RS-485 connection, refer to the user manual of the keyboard controller.

Audio Device Connection

You can connect an audio output device such as speaker ampliﬁ er . Connect the audio input device such as microphone to the rear Audio In port, connect the audio output device such as speaker ampliﬁ er to the Audio Out port.

Installation

English

Installation

ALARM IN

IN9

IN11

GND

IN13

IN15

IN10

IN12

GND

IN14

IN16

ALARM IN

RELAY RS485

COM

IN8

IN6

GND

IN4

IN2

D-

D+

IN7

GND

IN5

GND

IN3

IN1

[

Network Connection

PC connection in the local network

You can connect ENCODER to a PC in the same network and control or manipulate it on the PC monitor.

Camera

Broadband router

or hub

Local PC

Connect the [ETHERNET] port in the rear panel to the router or hub.

Connect the local PC to the router or hub.

IN11

IN13

IN15

GND

ALARM IN

LARM I

N16

IN16

IN14

IN12

GND

Broadband router

[~huylzl{w~y Z Y X

Local PC

Enter the address in the Web browser of your PC in the format of: “http://IP address:Web service port”

(Ex : http://192.168.0.23:80) The web service port is set to 80 by default. From the Network Setup screen,

u can change the port number.

or hub

Local PC

* If using the dedicated PC S/W, refer to the user manual of the program. Enter the user ID and password before logging in. The initial administrator ID is “admin” and the password should be set

when logging in for the ﬁ rst time. Then, you can view the monitoring screen.

12 | Installation

PC connection from a remote network

ALARM IN

IN9

IN11

GND

IN13

IN15

IN10

IN12

GND

IN14

IN16

ALARM IN

RELAY RS485

COM

IN8

IN6

GND

IN4

IN2

D-

D+

IN7

GND

IN5

GND

IN3

IN1

ALARM IN

You can connect ENCODER to a PC in the same remote network and control or manipulate it on the monitor of the PC or mobile device.

Internet

ADSL modem

Remote PC

Smart Phone

Connect the [ETHERNET] port in the rear panel to the router.

Local PC

Broadband router

Local PC

Internet

Direct Connection

IN11

IN13

IN15

IN13IN1

GND

ALARM IN

N16

N14

IN16

IN12

IN14

GND

Installation

4WANRESETPWR 3 2 1

ADSL modem

Connect the [ETHERNET] port of the router directly to the ﬁ xed IP LAN cable, or connect it to the ADSL modem.

Broadband router

Local PC

English

Web Viewer

What is the We b Vie w er?

Web Registration Authority is a user-friendly software application that enables you to control the video data in connection with a remote ENCODER.

System Requirements

The following is the minimum hardware and operating system requirements to run Web RA.

Operating System Windows 7 or higher Web browsers: CPU Intel Pentium 4 / 2.0GHz or higher

Memory 512 MB Display 16-bit 1024 x 768 High Color

Microsoft Edge/Mozilla Firefox 3.6/Google Chrome 4.1/Opera 10 Some web browsers other than Microsoft Edge may not fully function.

Connection

Open a browser and enter the IP address of ENCODER, or type the URL in the address bar.

T o connect to the ENCODER from inside

Check the "Network Status" and verify the <IP ADDRESS> and <WEB SERVICE PORT> of the ENCODER.

Enter the IP address and web service port in the address bar of the browser. Ex) http://192.168.1.200:80

T o connect to the ENCODER from outside

Using the IP address

Check the "Network Status" and verify the <EXTERNAL IP ADDRESS> and <WEB SERVICE PORT> of the ENCODER.

If using a ﬁ xed (external) IP, enter the external IP that is speciﬁ ed in the ENCODER in the address bar of the web browser. Ex) If the internal IP address is set to "http://222.11 2.4.48:80" (192.xxx.xxx.xxx), no acc ess f rom outside is allowed.

Using the URL

Check the "Network Status" and verify the <DDNS ADDRESS> and <WEB SERVICE PORT> of the ENCODER.

Enter the DDNS address and web service port in the address bar of the browser.

* In a router network, you have to set the "Port Forwarding" and "DDNS Setting" to allow access from outside. * For the necessary settings of the router, refer to the user manual of the router or contact the manufacturer of the router.

Provide the user ID and password.

* The initial administrator ID is "admin" and the password should be set when logging in for the ﬁ rst time.

When the installation is complete, you will see the live screen.

Web Viewer

English

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Pelco NET6500 user manual

Specifications and Main Features

Frequently Asked Questions

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