Pelco Calipsa Integration Guide — Exacq

Calipsa® Exacq Integration

User Guide

Document number:C6737M

Publication date:03/23

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Calipsa® Exacq Integration User Guide

Table of Contents

Introduction 3

Exacq - Forwarding Alarms back to Exacq 3

Adding Exacq VMS to Calipsa 3

Creating a Site 3
Setting up E-mail Message Profiles in Exacq 5
Setting up an E-mail Server within Exacq 6
Setting up Event Linking within Exacq 7
Setting up Serial Profiles within Exacq 8
Setting up Serial Ports within Exacq 10
Setting up Event Monitoring to send alerts back to Exacq from Calipsa 10

Exacq - Forwarding Alarms to Immix 11

Adding Exacq VMS to Calipsa 11

Creating a Site 11
Setting up E-mail Message Profiles in Exacq 12
Setting up an E-mail Server within Exacq 14
Setting up Event Linking within Exacq 14
Adding Immix S Address to Calipsa 15

Adding your Monitoring Station SMTP Details 17

Accessing Calipsa Account Settings 17
Editing Global Configuration 17
Inputting Your Credentials 18

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Calipsa® Exacq Integration User Guide

Introduction

This guide covers the steps required to integrate your Exacq cameras with the Calipsa platform. Other
common integration steps, such as configuring your system to send alarms to your gmail account are
also covered.

When connecting to Exacq cameras, there are two methods covered for forwarding alarms:

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Exacq - Forwarding Alarms back to Exacq

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Exacq - Forwarding Alarms to Immix

Exacq - Forwarding Alarms back to Exacq

Adding Exacq VMS to Calipsa

This guide walks you through the process of configuring Exacq VMS with Calipsa.

Creating a Site

1. Once creating a Clientin Calipsa, create a Site.

2. When asked Is this a DVR/NVR site, select Yes.

3. Under Camera brand, select Exacq.

4. For Send alarms back via,choose Email from the drop-down list.

5. Enter in all NVR Settings, then click Add site.

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Calipsa® Exacq Integration User Guide

6. After creating the site, navigate to the Exacq Server Credentialssettings.

7. Under Send alarms back via select VMS.

8. Click Save.

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Calipsa® Exacq Integration User Guide

Setting up E-mail Message Profiles in Exacq

1. In Exacq, under Notifications, click E-mail Message Profiles.

2. Choose to create a newentry using the following parameters:

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Profile Description:Calipsa

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When: Alarm Starts

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Send Rate Limit: 0 seconds

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From: [e-mail]

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To: Add the Config emailaddress. This is generated in the Calipsa portal for this specific site,
within the to: field in Exacq. This config email is found in the Calipsa dashboard in
Configurationunder the Emailssection.

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Subject: {source}

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Email body:

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Event Type: {event type}

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Event State: {event state}

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Date time: {date format= "%I:%M %p, %Y-%m-%d"}

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Attach Preview:<check this box> --- Please keep in mind that H.264 and MPEG-4 are the
only video types that can be attached with emails to be sent to Calipsa. H.265 video streams
are NOT compatible!

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Maximum Duration: 6 seconds

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Calipsa® Exacq Integration User Guide

Setting up an E-mail Server within Exacq

1. In Exacq, under Notifications, clickE-mail Servers.

2. Choose to create a Newentry using the following parameters:

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Server Description:Calipsa

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Address: smtp.calipsa.io

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Port: 25 (if port 25 is blocked, use port 26)

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Security: Default

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Calipsa® Exacq Integration User Guide

Setting up Event Linking within Exacq

1. In Exacq, under Event Linking, create a new server action for each camera within Exacq that you
want to filter via Calipsa, using the following parameters:

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Event Type:Video Motion

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Event Source: <choose each successive camera in the list until each camera has its own
Server Acton entry>

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Action Type: Notify

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Action Target: Calipsa

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Pre Trigger: 0 seconds

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Post Trigger: 0 seconds

2. Click Apply.

3. Go back and create a new server action for every camera within the Exacq system that you want
to have alarms sent to Calipsa.

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Calipsa® Exacq Integration User Guide

Note: Only follow Steps 5 - 7 if you are sending alerts back to Exacq.

If you are sending alerts to Immix, or other alarm queue software, complete the setup of this integration
by entering the Immix S address into Calipsa.

Setting up Serial Profiles within Exacq

1. In Exacq, under Serial Profiles, create a new profile.

2. Underthe Configuration tab, use the following parameters:

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Port Name:<we’ll come back to this later>

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Name: Calipsa

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SPT marker: cab

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Marker Type: Standard

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EOT marker: cas

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Calipsa® Exacq Integration User Guide

1. Under Event Keywords, click New.

2. Create new entries using the following parameters:

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String: <enter the exact name of each camera as they appear in Step 4 of this guide>

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Enable: <check this box for each camera name entered>

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Calipsa® Exacq Integration User Guide

Setting up Serial Ports within Exacq

1. Go to the Serial Ports window within Exacq.

2. Click New.

3. Create 4 new entries using the following parameters:

Name: Calipsa Calipsa Calipsa Calipsa

Use: POS POS POS POS

Profile: Calipsa Calipsa Calipsa Calipsa

Type: TCP Listener TCP Listener TCP Listener TCP Listener

Address: 52.19.32.51 34.250.135.186 63.32.238.104 52.212.236.183

Port: <enter the same

Serial Port you
added within the
Calipsa dashboard>

Max Line

256 256 256 256

<enter the same
Serial Port you
added within the
Calipsa dashboard>

<enter the same
Serial Port you
added within the
Calipsa dashboard>

<enter the same
Serial Port you
added within the
Calipsa dashboard>

Length:

Line

<blank> <blank> <blank> <blank>

Ending:

Timeout: 0 0 0 0

Now you can go back into Serial Profilesand within the Configurationtab, under Port Name,select
Calipsa.

Setting up Event Monitoring to send alerts back to Exacq from Calipsa

1. Under Profiles,click Newto create a new entry using the following parameters:

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Name: Calipsa

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Description: Calipsa Alarm

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Show Event List: Always

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Show Newest Event: <check this box>

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Type: Video Panel

2. Under Client Actionsclick Newto create a new entry using the following parameters:

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Event Type: Serial Profile

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Event Source: Calipsa - Keyword <camera name>

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Action Type: Switch Video

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Action Target: <choose the matching camera name that you selected for Event Source>

3. Click Apply.

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Calipsa® Exacq Integration User Guide

4. Go back and create a new server action for every camera within the Exacq system that you want
to have alarms sent to Calipsa.

Exacq - Forwarding Alarms to Immix

Adding Exacq VMS to Calipsa

This guide walks you through the process of configuring Exacq VMS with Calipsa.

Creating a Site

1. Once you’ve created a Clientin Calipsa, create a Site.

2. When asked Is this a DVR/NVR site, select Yes.

3. Under Camera brand, select Exacq.

4. For Send alarms back via,choose Email from the drop-down list.

5. Enter in all NVR Settings, then click Add site

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Calipsa® Exacq Integration User Guide

Setting up E-mail Message Profiles in Exacq

1. In Exacq, under Notifications, click E-mail Message Profiles.

2. Choose to create a newentry using the following parameters:

l

Profile Description:Calipsa

l

When: Alarm Starts

l

Send Rate Limit: 0 seconds

l

From: [e-mail]

l

To: Add the Config emailaddress. This is generated in the Calipsa portal for this specific site,
within the to: field in Exacq. This config email is found in the Calipsa dashboard in

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Calipsa® Exacq Integration User Guide

Configurationunder the Emailssection.

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Subject: {source}

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Email body:

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Event Type: {event type}

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Event State: {event state}

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Date time: {date format= "%I:%M %p, %Y-%m-%d"}

l

Attach Preview:<check this box> --- Please keep in mind that H.264 and MPEG-4 are the
only video types that can be attached with emails to be sent to Calipsa. H.265 video streams
are NOT compatible!

l

Maximum Duration: 6 seconds

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Calipsa® Exacq Integration User Guide

Setting up an E-mail Server within Exacq

1. In Exacq, under Notifications, clickE-mail Servers.

2. Choose to create a Newentry using the following parameters:

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Server Description:Calipsa

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Address: smtp.calipsa.io

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Port: 25 (if port 25 is blocked, use port 26)

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Security: Default

Setting up Event Linking within Exacq

1. In Exacq, under Event Linking, create a new server action for each camera within Exacq that you
want to filter via Calipsa, using the following parameters:

l

Event Type:Video Motion

l

Event Source: <choose each successive camera in the list until each camera has its own
Server Acton entry>

l

Action Type: Notify

l

Action Target: Calipsa

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Pre Trigger: 0 seconds

l

Post Trigger: 0 seconds

2. Click Apply.

3. Go back and create a new server action for every camera within the Exacq system that you want
to have alarms sent to Calipsa.

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Calipsa® Exacq Integration User Guide

Adding Immix S Address to Calipsa

1. In Calipsa, click on the Site name that you want to edit.

2. Under Configurationexpand theEmailssection.

3. Enter the Immix ‘S’ addressinto the Notification emailfield.

4. Click Save & Done.

5. After the site is successfully created in the Calipsa Dashboard, go into the Exacq Server
Credentials settings and under Send alarms back via: make sure to choose Email.

6. Click Save.

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Calipsa® Exacq Integration User Guide

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Calipsa® Exacq Integration User Guide

Adding your Monitoring Station SMTP Details

This guide is for manually configuring Calipsa to forward true alarms to your monitoring station software
via email.

NOTE: Please ensure our Calipsa IP addresses are whitelisted on your monitoring station software
before completing this setup. Otherwise the true alarms sent to you may get blocked. See the Calipsa
Email Alarm Notifications Manual for instructions on Whitelisting Calipsa's IP addresses.

Accessing Calipsa Account Settings

1. Log into your Calipsa account.

2. In the bottom left-side panel, select Settings.

Editing Global Configuration

1. Under Account Settings, navigate to Global configuration.

2. Next to Global configuration, click Edit.

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Calipsa® Exacq Integration User Guide

Inputting Your Credentials

Under Global configuration, input the credentials of your monitoring station software. The credentials
include the server information you would have had the cameras/NVRs alarming to before incorporating
Calipsa into your process.

1. Under Host/IP Address, enter the IP address/DNS of your server

2. Under HTTP port, enter the HTTP port number. If unsure, try entering 25.

3. Under Username and Password, enter the login credentials for your server. If you are using
Immix, leave this section blank.

4. Under Test Email, use the example email address belonging to that sever. For example,
[e-mail] for an Immix server.

5. Test the connection.

6. If connected, click Save.

NOTE: These settings will automatically apply to all new sites added. To direct a specific site to a
different location, you will need to change the monitoring station SMTP details on the site level.

Troubleshooting Questions

Q: The Test email said successful however I cannot see a test email received in Calipsa.

A: If the test fails please follow the steps below in order.

1. Check that you whitelisted our relevant IP addresses within your monitoring station sever.

2. Check that you entered the correct credentials. Even the test email needs to be an email address
that exists within your server.

3. Try enabling "Use proper Helo". this is a different method of connection to fit with the additional
security requirements of some systems.

4. Reach out to the Calipsa support team by submitting a request or emailing: [e-mail]

Q: Can I send alarms to an email address instead?

A: Yes you can send to an email server as long as the specified email server allows it within their security
settings. Please see the Calipsa Email Alarm Notifications Manual for an example.

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Calipsa® Exacq Integration User Guide

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