Pelco Calipsa Integration Guide — Uniview

Calipsa® Uniview Integration

User Guide

Document number:C6744M

Publication date:03/23

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Calipsa® Uniview Integration User Guide

Table of Contents

Introduction 3

Uniview 3

Adding a Uniview Camera to Calipsa 3

Creating a Site 3
Adding a Camera 3
Configuring the Device 4
Editing Camera DNS Settings 6
Editing Camera Email Settings 7
Seting up Smart Event Alerting 8

Troubleshooting Questions 9

Adding your Monitoring Station SMTP Details 12

Accessing Calipsa Account Settings 12
Editing Global Configuration 12
Inputting Your Credentials 13

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Calipsa® Uniview Integration User Guide

Introduction

This guide covers the steps required to integrate your Uniview cameras with the Calipsa platform. Other
common integration steps, such as configuring your system to send alarms to your gmail account are
also covered.

Uniview

Adding a Uniview Camera to Calipsa

This guide outlines the manual process of configuring aUniview camerato send email alerts to Calipsa
when not connected to a Uniview NVR.

Creating a Site

1. Under Add sites, enter the Site Name.

2. When asked is this a DVR/NVR site, select No.

3. Click Add site.

Adding a Camera

1. Once the site has been created, click add camera in the left-hand tree.

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Calipsa® Uniview Integration User Guide

2. Under Camera name, enter the camera's name.

3. Under Notification email,enter theemail address where you would like these alarms to be sent

to e.g., Immix S-number, Gmail address, etc.

4. Click Add camera.

Configuring the Device

1. Under Configuration, click Edit.

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Calipsa® Uniview Integration User Guide

2. Under Configure, click on the blue icon to the right of Configuration email. The email address is
now copied to your clipboard.

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Calipsa® Uniview Integration User Guide

Editing Camera DNS Settings

1. Log in to your Uniview camera.

2. Under Setup, navigate to Network, and select DNS.

3. For Preferred DNS Server, enter 8.8.8.8.

4. For Alternate DNS Server, enter 8.8.4.4.

5. ClickSave.

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Calipsa® Uniview Integration User Guide

Editing Camera Email Settings

This makes the camera to send alarm emails to Calipsa.

1. Under Setup, select Email.

2. Select the following settings:

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Name: Calipsa

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Address: <Immix “S” address for this specific camera>

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SMTP Server: smtp.calipsa.io

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SMTP Port: 25

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TLS/SSL: Off

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Snapshot Interval(s): 5

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Attach Image: Check this box

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Username: <leave blank>

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Password: <leave blank>

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Name1: Calipsa

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Address1: <Calipsa configuration email for this specific camera (ex.
[e-mail]>

3. Click Save.

4. Click Testto verify a successful connection.

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Calipsa® Uniview Integration User Guide

Seting up Smart Event Alerting

1. Under Setup, navigate to Intelligent, and select Smart.

2. Select Intrusion and click the settings Gear Wheel

3. Under Rule Settings,clickDetection Rule.

4. Draw a region of interest that you would like Calipsa to receive alarm events for.

5. Click Save.

6. Under Trigger Actions, select Send Email.

7. Click Save.

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Calipsa® Uniview Integration User Guide

8. Select Plan , and verify that arming schedule is correct.

9. Click Save.

The camera screenshot will appear in Calipsa once an alarm is triggered. Continue the process untilyou
have configured all cameras you wish to add to Calipsa.

Troubleshooting Questions

Q: Test email was ‘unsuccessful’ - what can I try next?

A:Change the SMTP Portfrom 25to 26and try the test again.

Q: I’m still not seeing any alarms come into the Reporting page on the Calipsa dashboard.

A: Make sure the device firmware is completely up to date:

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Log in to your Uniview device.

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Under Setup, navigate to System, and select Maintenance.

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Next to Cloud Upgrade,click Detect and allow the device to find and update the most up-to-date
firmware version

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Calipsa® Uniview Integration User Guide

Q: My device isn’t capable of sending Smart events. What else can I try?

A:If your device is not capable of sending Intrusion Detectionalerts, implement Motion Detectionalerting
instead.

1. Under Setup, navigate to Events, and select Common Alarm.

2. Under Motion Detection, select Rule Settings.

3. Choose a Detection Mode (Area or Grid), and select Snapshot area.

4. Draw a region of interest that you would like Calipsa to receive alarm events for.

5. Click Save.

6. Under Trigger Action, select Send Email.

7. Click Save.

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Calipsa® Uniview Integration User Guide

8. Under Plan, verify that the alarm event arming schedule is correct.

9. Click Save.

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Calipsa® Uniview Integration User Guide

Adding your Monitoring Station SMTP Details

This guide is for manually configuring Calipsa to forward true alarms to your monitoring station software
via email.

NOTE: Please ensure our Calipsa IP addresses are whitelisted on your monitoring station software
before completing this setup. Otherwise the true alarms sent to you may get blocked. See the Calipsa
Email Alarm Notifications Manual for instructions on Whitelisting Calipsa's IP addresses.

Accessing Calipsa Account Settings

1. Log into your Calipsa account.

2. In the bottom left-side panel, select Settings.

Editing Global Configuration

1. Under Account Settings, navigate to Global configuration.

2. Next to Global configuration, click Edit.

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Calipsa® Uniview Integration User Guide

Inputting Your Credentials

Under Global configuration, input the credentials of your monitoring station software. The credentials
include the server information you would have had the cameras/NVRs alarming to before incorporating
Calipsa into your process.

1. Under Host/IP Address, enter the IP address/DNS of your server

2. Under HTTP port, enter the HTTP port number. If unsure, try entering 25.

3. Under Username and Password, enter the login credentials for your server. If you are using
Immix, leave this section blank.

4. Under Test Email, use the example email address belonging to that sever. For example,
[e-mail] for an Immix server.

5. Test the connection.

6. If connected, click Save.

NOTE: These settings will automatically apply to all new sites added. To direct a specific site to a
different location, you will need to change the monitoring station SMTP details on the site level.

Troubleshooting Questions

Q: The Test email said successful however I cannot see a test email received in Calipsa.

A: If the test fails please follow the steps below in order.

1. Check that you whitelisted our relevant IP addresses within your monitoring station sever.

2. Check that you entered the correct credentials. Even the test email needs to be an email address
that exists within your server.

3. Try enabling "Use proper Helo". this is a different method of connection to fit with the additional
security requirements of some systems.

4. Reach out to the Calipsa support team by submitting a request or emailing: [e-mail]

Q: Can I send alarms to an email address instead?

A: Yes you can send to an email server as long as the specified email server allows it within their security
settings. Please see the Calipsa Email Alarm Notifications Manual for an example.

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Calipsa® Uniview Integration User Guide

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