
Calipsa® Email Alarm Notifications
Reference Guide
Document number:C6748M
Publication date:03/23
C6748M | 03/23 1

Calipsa® Email Alarm Notifications Reference Guide
Table of Contents
Sending "True" alarms to your Gmail inbox 3
Overview 3
Enabling 2-step Verification in Gmail 3
Setting up Access to the Email Server 4
Forwarding Alarms to Gmail 5
Sending True Alarms into SureView Ops 6
Configuration 6
In Sureview 6
In Calipsa 6
Whitelisting Calipsa's IP Addresses 8
Whitelisting Calipsa's IP Addresses for Immix 8
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Calipsa® Email Alarm Notifications Reference Guide
Sending "True" alarms to your Gmail inbox
This is useful for testing purposes or if you are not using some sort of monitoring software and wish to
receive true alarm alerts into your Gmail inbox instead.
Note: Depending on your Gmail account you may have limitations on the number of emails you are able
to receive in a given time period. Use caution when connecting sites that may have a high alarming
frequency.
Overview
For any alarms that we process as true we will forward the original alarm email onto you and we will
replace the original attachments with our modified images of the event which include our alarm analytics.
Due to the security measures Gmail has in place, in order to forward alerts to you via your mail sever we
require some security access to your account which is outlined in the process below. For security
purposes this method requires you to enable 2-step verification on your Gmail account. This enables the
ability to generate a unique password token to be used in place of your normal Gmail password in the
setup.
Enabling 2-step Verification in Gmail
1. Go to the manage security section of your Gmail account https://myaccount.google.com/security
2. If you have not already enabled 2-step verification for your account then please do so before
proceeding.
3. Click App password in the Signing in to Google section.
4. Click Select app and select Other (Customer name) from the dropdown menu.
5. It will ask you to input a device name, enter anything but Calipsa.
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