Pelco Calipsa Integration Guide — Vivotek

Calipsa® Vivotek Integration

User Guide

Document number:C6746M

Publication date:03/23

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Calipsa® Vivotek Integration User Guide

Table of Contents

Introduction 3

Vivotek 3

Adding a Vivotek Camera to Calipsa 3

Creating a Site 3
Adding a Camera 3
Configuring the Device 4
Editing Camera DNS Settings 6
Adjusting Camera Video Settings 7
Enabling Camera Motion Detection 8
Creating an Event 9
Editing Camera Email Settings 10
Adding a Camera Event Schedule 11
Creating a Camera Event Trigger 12

Troubleshooting Questions 14

Adding your Monitoring Station SMTP Details 16

Accessing Calipsa Account Settings 16
Editing Global Configuration 16
Inputting Your Credentials 17

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Calipsa® Vivotek Integration User Guide

Introduction

This guide covers the steps required to integrate your Vivotek cameras with the Calipsa platform. Other
common integration steps, such as configuring your system to send alarms to your gmail account are
also covered.

Vivotek

This guide outlines the manual process of configuring aVivotek camerato send email alerts to Calipsa

Adding a Vivotek Camera to Calipsa

Creating a Site

1. Under Add sites, enter the Site Name.

2. When asked is this a DVR/NVR site, select No.

3. Click Add site.

Adding a Camera

1. Once the site has been created, click add camera in the left-hand tree.

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Calipsa® Vivotek Integration User Guide

2. Under Camera name, enter the camera's name.

3. Under Notification email,enter theemail address where you would like these alarms to be sent

to e.g., Immix S-number, Gmail address, etc.

4. Click Add camera.

Configuring the Device

1. Under Configuration, click Edit.

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Calipsa® Vivotek Integration User Guide

2. Under Configure, click on the blue icon to the right of Configuration email. The email address is
now copied to your clipboard.

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Calipsa® Vivotek Integration User Guide

Editing Camera DNS Settings

1. Log in to your Uniview camera.

2. Under Setup, navigate to Network, and select DNS.

3. For Preferred DNS Server, enter 8.8.8.8.

4. For Alternate DNS Server, enter 8.8.4.4.

5. ClickSave.

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Calipsa® Vivotek Integration User Guide

Adjusting Camera Video Settings

1. Under Configuration, navigate to Media, and select Video.

2. Select Stream 3. If not available, choose Stream 2.

3. Select the following settings:

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H.264

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Frame size: 640x480

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Maximum frame rate: 1 fps

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Intra frame period: 1 S

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Smart stream II

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Select Dynamic intra frame period

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Select Smart Codec

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Mode: Auto tracking

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Quality priority: Middle Setting

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Bit rate control

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Select Fixed quality:

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Quality: Good

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Maximum bit rate: 1 Mbps

4. ClickSave.

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Calipsa® Vivotek Integration User Guide

Enabling Camera Motion Detection

1. Under Configuration, navigate to Applications, and select Motion Detection.

2. Select Enable motion detection.

3. Draw an area of interestin the Normal light modewindow.

4. You can create multiple motion detection zones after clicking Savethen New.

5. Item size:drag the slider until the red box is no smaller than the size of a human.

6. Sensitivity: adjust the sensitivity slider so that motion is only detected for objects the size
of a human or larger.

7. Click Save.

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Calipsa® Vivotek Integration User Guide

Creating an Event

1. Under Configuration, navigate to Event, and select Event Settings.

2. Under the Media menu, select Add.

3. Enter the following settings:

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Media name: Calipsa

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Select Snapshot

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Source: Stream 3 (or whichever stream you setup in Step 2 of this guide)

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Send 2pre-event images

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Send 2post-event images

4. Click Save media.

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Calipsa® Vivotek Integration User Guide

Editing Camera Email Settings

1. Under the Server Settings menu, select Add.

2. Enter the following settings:

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Server name: Calipsa

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Select Email

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Sender email address: <paste the Calipsa configuration email address here>

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Recipient email address: <paste the Calipsa configuration email address here>

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Server address: smtp.calipsa.io

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User name: <blank>

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Password: <blank>

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Server port: 25

3. Click Test.

4. Click Save Server.

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Calipsa® Vivotek Integration User Guide

Adding a Camera Event Schedule

1. Under the Event menu, select Add.

2. Enter the following settings:

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Event name: Calipsa

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Select Enable this event

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Priority: High

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Detect next motion detection of digital input after 1second(s).

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Click Schedule

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Select Sun, Mon, Tue, Wed, Thu, Fri, Sat

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Time: Always

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Calipsa® Vivotek Integration User Guide

Creating a Camera Event Trigger

1. Click Trigger.

2. SelectVideo motion detection.

3. Set Normal to Motion 1.Also select any other motion detection zones you created within the
Motion Detection table.

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Calipsa® Vivotek Integration User Guide

4. Click Action.

5. Under Server,select Calipsa.

6. Under Media,select Calipsa.

7. Click Save event.

8. Repeat these steps to add more cameras to Calipsa.

9. If the process is successful, the following camera screenshot will appear in Calipsa once an alarm
is triggered.

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Calipsa® Vivotek Integration User Guide

Troubleshooting Questions

Q: Test email was unsuccessful what can I try next?

A:Change the SMTP Portfrom 25to 26and try the test again.

Q: I’m still not seeing any alarms come into the Reporting page on the Calipsa dashboard.

A: Make sure the device firmware is completely up to date:

1. Log in to your Vivotek camera:

2. Under Configuration, navigate to System, then select Maintenance.

3. Visit the manufacturers website and upgrade the firmware to the newest version supported by
your particular device.

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Calipsa® Vivotek Integration User Guide

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Calipsa® Vivotek Integration User Guide

Adding your Monitoring Station SMTP Details

This guide is for manually configuring Calipsa to forward true alarms to your monitoring station software
via email.

NOTE: Please ensure our Calipsa IP addresses are whitelisted on your monitoring station software
before completing this setup. Otherwise the true alarms sent to you may get blocked. See the Calipsa
Email Alarm Notifications Manual for instructions on Whitelisting Calipsa's IP addresses.

Accessing Calipsa Account Settings

1. Log into your Calipsa account.

2. In the bottom left-side panel, select Settings.

Editing Global Configuration

1. Under Account Settings, navigate to Global configuration.

2. Next to Global configuration, click Edit.

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Calipsa® Vivotek Integration User Guide

Inputting Your Credentials

Under Global configuration, input the credentials of your monitoring station software. The credentials
include the server information you would have had the cameras/NVRs alarming to before incorporating
Calipsa into your process.

1. Under Host/IP Address, enter the IP address/DNS of your server

2. Under HTTP port, enter the HTTP port number. If unsure, try entering 25.

3. Under Username and Password, enter the login credentials for your server. If you are using
Immix, leave this section blank.

4. Under Test Email, use the example email address belonging to that sever. For example,
[e-mail] for an Immix server.

5. Test the connection.

6. If connected, click Save.

NOTE: These settings will automatically apply to all new sites added. To direct a specific site to a
different location, you will need to change the monitoring station SMTP details on the site level.

Troubleshooting Questions

Q: The Test email said successful however I cannot see a test email received in Calipsa.

A: If the test fails please follow the steps below in order.

1. Check that you whitelisted our relevant IP addresses within your monitoring station sever.

2. Check that you entered the correct credentials. Even the test email needs to be an email address
that exists within your server.

3. Try enabling "Use proper Helo". this is a different method of connection to fit with the additional
security requirements of some systems.

4. Reach out to the Calipsa support team by submitting a request or emailing: [e-mail]

Q: Can I send alarms to an email address instead?

A: Yes you can send to an email server as long as the specified email server allows it within their security
settings. Please see the Calipsa Email Alarm Notifications Manual for an example.

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Calipsa® Vivotek Integration User Guide

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