Pelco Calipsa Integration Guide — Avigilon

Calipsa® Avigilon Integration

User Guide

Document number:C6733M

Publication date:03/23

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Calipsa® Avigilon Integration User Guide

Table of Contents

Introduction 3

Avigilon 3

Adding Avigilon VMS to Calipsa 3

Creating a Site 3
Copying Calipsa Configuration Email Address 4
Setting Up the Site 5
Enabling External Notifications 5
Setting up SMTP 6
Disabling the Bounding Boxes Setting 7
Setting Up Rules 8
Adding Video Attachment to Alarm Notification 8
Linking Cameras to Events 9

Adding your Monitoring Station SMTP Details 11

Accessing Calipsa Account Settings 11
Editing Global Configuration 11
Inputting Your Credentials 12

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Calipsa® Avigilon Integration User Guide

Introduction

This guide covers the steps required to integrate your Avigilon cameras with the Calipsa platform. Other
common integration steps, such as configuring your system to send alarms to your gmail account are
also covered.

Avigilon

Adding Avigilon VMS to Calipsa

This guide outlines the process of configuring Avigilon VMS to send email alerts to Calipsa.

Creating a Site

1. Under Add sites, enter the Site Name.

2. Under Is this a DVR/NVR site, select Yes.

3. Under Camera brand select Avigilon from the drop-down list.

4. Under Setup mode, select Manual from the drop-down list.

5. Under Notification email, enter the email address where you would like Calipsa to forward alarm
events to eg., Immix S-number, Gmail address, etc.

6. Under DVR/NVR Credentials, enter all relevant information.

7. Click Add site.

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Calipsa® Avigilon Integration User Guide

Copying Calipsa Configuration Email Address

1. Under the Site Configurationsection, click Emails.

2. Under Config email, click the blue icon next to the email address to copy the Calipsa
configuration email to your clipboard.

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Calipsa® Avigilon Integration User Guide

Setting Up the Site

1. Under the Avigilon Control Center site tree, right-click on the Site.

2. ClickSetup from the list.

Enabling External Notifications

1. Under General, clickExternal Notifications.

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Calipsa® Avigilon Integration User Guide

Setting up SMTP

1. Under External Notifications, clickCentral Monitoring Station.

2. For the Recipient Email Address, enter the Configuration email address.

3. Under SMPT Server, enter smpt.calipsa.io or the IP address.

4. Under Port, enter 25. If 25 does not work, enter 26.

5. Select Send Test Message.

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Calipsa® Avigilon Integration User Guide

Disabling the Bounding Boxes Setting

1. In the Device Setup tab, click The General Dialog Box is Displayed.

2. To enable video analytics display, make sure the Display video analytics activity check box is
selected.

3. To disable video analytics activity, clear the Display video analytics activity check box.

4. Click Ok.

If the camera is set up successfully, an inactive camera called Test will appear on the Calipsa portal. The
camera will appear once an alarm is triggered.

Note: Once disabled, the view tab no longer displays bounding boxes in the camera's video stream, or in
the camera's AVI video export. The camera continues to detect video analytics data, so you will still be
able to see bounding boxes while configuring video analytic events, Classified Object Motion Detection
and Teach by Example. Bounding boxes will also be displayed when you perform a Motion or Classified
Object Events search on the camera's video.

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Calipsa® Avigilon Integration User Guide

Setting Up Rules

Set up rules so the system knows what to do each time there is an alarm.

1. Under General, click Rules. The Rules are found next to External Notifications.

2. Click, Send Notification to Central Monitoring Station. The text in the section below should
verify that a notification will be sent to a Central Monitoring Station.

3. Click Next.

Adding Video Attachment to Alarm Notification

1. To have the system send a video with the alarm, instead of a single image, select the Video check
box.

2. Click OK.

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Calipsa® Avigilon Integration User Guide

Linking Cameras to Events

1. Under Select Cameras, select The camera linked to the event.

2. Click OK.

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Calipsa® Avigilon Integration User Guide

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Calipsa® Avigilon Integration User Guide

Adding your Monitoring Station SMTP Details

This guide is for manually configuring Calipsa to forward true alarms to your monitoring station software
via email.

NOTE: Please ensure our Calipsa IP addresses are whitelisted on your monitoring station software
before completing this setup. Otherwise the true alarms sent to you may get blocked. See the Calipsa
Email Alarm Notifications Manual for instructions on Whitelisting Calipsa's IP addresses.

Accessing Calipsa Account Settings

1. Log into your Calipsa account.

2. In the bottom left-side panel, select Settings.

Editing Global Configuration

1. Under Account Settings, navigate to Global configuration.

2. Next to Global configuration, click Edit.

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Calipsa® Avigilon Integration User Guide

Inputting Your Credentials

Under Global configuration, input the credentials of your monitoring station software. The credentials
include the server information you would have had the cameras/NVRs alarming to before incorporating
Calipsa into your process.

1. Under Host/IP Address, enter the IP address/DNS of your server

2. Under HTTP port, enter the HTTP port number. If unsure, try entering 25.

3. Under Username and Password, enter the login credentials for your server. If you are using
Immix, leave this section blank.

4. Under Test Email, use the example email address belonging to that sever. For example,
[e-mail] for an Immix server.

5. Test the connection.

6. If connected, click Save.

NOTE: These settings will automatically apply to all new sites added. To direct a specific site to a
different location, you will need to change the monitoring station SMTP details on the site level.

Troubleshooting Questions

Q: The Test email said successful however I cannot see a test email received in Calipsa.

A: If the test fails please follow the steps below in order.

1. Check that you whitelisted our relevant IP addresses within your monitoring station sever.

2. Check that you entered the correct credentials. Even the test email needs to be an email address
that exists within your server.

3. Try enabling "Use proper Helo". this is a different method of connection to fit with the additional
security requirements of some systems.

4. Reach out to the Calipsa support team by submitting a request or emailing: [e-mail]

Q: Can I send alarms to an email address instead?

A: Yes you can send to an email server as long as the specified email server allows it within their security
settings. Please see the Calipsa Email Alarm Notifications Manual for an example.

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Calipsa® Avigilon Integration User Guide

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