Paxar HANDIPRINT 6017, Monarch 6017 HandiPrint Operating Instructions Manual

Monarch



6017

HandiPrint





Printer

TC6017OI Rev. AB 4/01 ©2000 Monarch Marking Systems, Inc. All rights reserved.

Each product and program carries a respective written warranty, the only warranty on
which the customer can rely. Monarch reserves the right to make changes in the
product, the programs, and their availability at any time and without notice. Although
Monarch has made every effort to provide complete and accurate information in this
manual, Monarch shall not be liable for any omissions or inaccuracies. Any update
will be incorporated in a later edition of this manual.

©2000 Monarch Marking Systems, Inc. All rights reserved. No part of this publication
may be reproduced, transmitted, stored in a retrieval system, or translated into any
language in any form by any means, without the prior written permission of Monarch
Marking Systems, Inc.

WARNING

This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits
radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le
Réglement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.

Trademarks

Monarch
Systems, Inc.
Paxar is a trademark of Paxar Corporation.
SYMBOL, SPT and PPT are registered trademarks of Symbol Technologies, Inc.
VELCRO is a registered trademark of Velcro Industries B.V.

Monarch Marking Systems
170 Monarch Lane
Miamisburg, Ohio 45342



,

HandiPrint, 6017, 9461, and 9464 are trademarks of Monarch Marking

i

TABLE OF CONTENTS

GETTING STARTED................................................. 1-1

Unpacking the Printer ............................................ 1-1

Programming Information ....................................... 1-1

Battery and Safety Information................................ 1-2

Installing the Battery.............................................. 1-2

Charging the Battery .............................................. 1-4

Reading the LED ................................................ 1-6

Recycling Your Batteries ..................................... 1-6

Connecting the Printer ........................................... 1-7

Attaching the Printer’s Strap and Button .................. 1-7

LOADING SUPPLIES ...............................................2-1

Tearing Supply ...................................................... 2-2

USING THE PRINTER .............................................. 3-1

Printing................................................................. 3-1

Using the Magnetic Stripe Reader........................... 3-1

Scanning Bar Codes .............................................. 3-3

Scanner Information ........................................... 3-3

Scanning Tips .................................................... 3-4

CLEANING .............................................................. 4-1

TROUBLESHOOTING............................................... 5-1

SPECIFICATIONS ....................................................A-1

Printer Specifications .............................................A-1

Supply Specifications.............................................A-2

Options.................................................................A-2

Using the Optional Stand ....................................A-3

ii

Getting Started 1-1

GETTING STARTED

Use these operating instructions with your Monarch



6017

 HandiPrint Printer. The printer works with the

SYMBOL

 SPT 1700 or PPT 2700 handheld computer

(“handheld”).
The printer can print text, bar codes, and limited graphics

on thermal direct receipt paper.
Use these instructions to

♦ connect the printer
♦ load supplies
♦ charge the battery
♦ clean the printhead.

Unpacking the Printer

The printer comes packaged with two rolls of supply (one
already loaded in the printer), a battery, an elastic strap,
a mounting button, and an AC power adaptor.

Programming Information

You may need to refer to the Programmer's Manual
available from the Monarch Web site
(www.monarch.com). It provides an explanation of how
to use the printer's command language.

Refer to the Symbol Web site (www.symbol.com) for the
Symbol Application Programming Interface (API)
documentation. Refer to the Monarch Web site for a print
utility that allows users to print data from their handheld
using the Appointment Book, Address Book, Memo, ToDo
List, Clipboard, and print simple receipts. For more
information about using your handheld device, refer to
your handheld owner’s manual.

1

1-2 Getting Started

Battery and Safety Information

The printer is powered by a 7.4V Lithium Ion (LiIon)
battery. There are no memory effects with LiIon batteries
and reconditioning is not required. Lithium ion batteries
do not have to be completely drained before charging.

♦ Charging time is approximately 1.5 to 3 hours.
♦ Take the battery out of the printer when storing the

printer for long periods of time.

♦ The battery storage temperature is 40°F to 104°F

(4

°C to 40°C). Do not store a fully charged battery

at temperatures greater than 104

°F (40°C) for long

periods of time. The battery may permanently lose
charge capacity.

♦ Be sure to use a fully charged battery before long

or battery-intensive printing sessions. Certain
operations (for example, printing receipts with a lot
of bar codes and graphics) drain the battery more
quickly than others.

♦ Disposal information – Do not throw in trash.

Dispose according to your local regulations.

CAUTION

Do not disassemble, short circuit, heat

above 80

°C, or incinerate. The

battery may explode.

♦ The recommended temperature for charging is

68

°F (20°C) to 77°F (25°C).

Installing the Battery

One battery is included with the printer.

Similar to a cordless phone battery,

the printer’s battery must be charged

before using it.

1. Remove the handheld. (This step is optional.)

2. Turn over the printer.

Getting Started 1-3

3. Open the strap at the VELCRO tab and pull the

strap through the slot. You now have access to the

battery door. Move the strap out of the way.

4. Unlock the battery door by sliding down the battery
tab.

5. Open the battery door.

Tab

1-4 Getting Started

6. Insert the battery into the printer as shown.

7. Press the battery into place.

8. Lock the battery door by pushing up the battery tab.

9. Thread the strap through the slot and secure the

strap at the VELCRO tab. Make sure the strap is
adjusted to fit your hand.

10. Charge the battery.

To remove the battery, open the battery door and tip the
battery out of the printer.

Charging the Battery

The battery can be charged

♦ inside the printer using the AC power adapter

provided.

♦ in the optional single station or four-station

charger.

Similar to a cordless phone battery,

the printer’s battery must be charged

before using it.

Getting Started 1-5

You can print while the battery is charging; however, the
battery may not receive a full charge.

You can also charge the handheld while it is connected to
the printer. However, the batteries (printer and
handheld) may not receive a full charge.

To print with the AC power adapter

connected, you must have a battery

inside the printer.

1. Plug the cable into the socket located on the side of
the printer as shown (under the symbol).

2. Connect the angle plug into the AC power adapter.

3. Plug the AC power adapter into an electrical outlet.

Charging time is approximately 1.5 to 3 hours.

It will take longer to charge the
battery if you are printing while

charging.

1-6 Getting Started

Reading the LED

This table explains the
LED indicator.

LED Indicator Status

Red On The charger is charging the battery at a

fast rate. If the battery voltage is below

5.0V, the battery is “trickle” charged until
the battery reaches 5.0V. The LED is off
when the battery is fully charged.

Green On Printer is on and ready to accept data.

The LED is off when the printer is off and
the battery is not charging.

Orange On

♦ If the battery charger is not connected,

there is a printer error. The printer is
not ready to accept data. See your
System Administrator to clear the error
or remove the handheld from the
printer and re-connect the handheld to
the printer.

♦ If the battery charger is connected,

the battery is charging or there is a
printer error.

Recycling Your Batteries

The Rechargeable Battery Recycling Corporation
(RBRC

) is a non-profit organization created to promote

recycling of rechargeable batteries. Beginning in 2001,
the RBRC will accept Li-lon batteries. For more
information about how to recycle batteries in your area,
visit www.rbrc.org.

LED Indicator

Getting Started 1-7

Connecting the Printer

Attach the handheld to the printer's 14-pin connector as
shown.

The handheld’s bottom lip fits snugly under the printer’s
cutout.

If your handheld has a strap, you may

remove the strap or keep it attached

to the handheld (allows for a more

secure fit) before inserting the

handheld into the printer.

Attaching the Printer’s Strap and Button

The printer is shipped with the strap and mounting button
already attached. With the button attached to the printer,
you can order the optional belt clip (120296) and wear
the printer clipped to your belt.

To attach the elastic strap and button to the printer:

1. Remove the handheld. (This step is optional.)

2. Turn over the printer.

14-Pin

Connector

Cutout

Bottom Lip

1-8 Getting Started

3. Using the grommet provided, secure the strap into the
attaching hole.

4. Thread the strap through the slot and secure the
strap at the VELCRO tab. Make sure the strap is
adjusted to fit your hand.

5. Using the self-tapping Phillips screw provided, secure
the button to the strap grommet. The screw threads
itself while you tighten it.

Make sure the button is securely

fastened to the printer.

Do not over tighten the screw. You

may strip the threads.

Button

Self-tapping

Phillips screw

Loading Supplies 2-1

LOADING SUPPLIES

The printer can print text, bar codes, and some limited
graphics on thermal direct receipt paper. See Appendix
A, “Specifications” for the width and thickness
requirements.

1. Open the supply cover by inserting your fingers into
the rubber pull tab and pulling up firmly on the supply
cover as shown.

Do not pull too hard on the

rubber pull tab.

2

2-2 Loading Supplies

2. Drop the supply into the well. Make sure the supply
unwinds from the top as shown.

3. Position the supply between the printhead guides.

4. Make sure some supply extends past the platen

roller.

5. Close the supply cover.

Tearing Supply

The printer’s supply door acts as a tear bar. Tear down
against the tear bar to remove receipts.

CAUTION

The tear bar may have sharp edges.

Printhead Guide

Platen Roller

Tear Bar

Using the Printer 3-1

USING THE PRINTER

This chapter includes information about printing, using
the magnetic stripe reader, and scanning bar codes.

Printing

You must have a printing application installed on your
handheld before you can print receipts. Monarch offers a
print utility that is free to download from our Web site.
Refer to the printing instructions included with your print
utility.

Make sure your printer’s battery is

charged before printing.

Using the Magnetic Stripe Reader

The magnetic card stripe reader is a factory-installed
option that must be ordered when the printer is ordered.
This option requires special application software to read
and process cards with a magnetic stripe, such as a
credit card or driver’s license.

Read the following if your printer has the optional
magnetic stripe reader.

3

3-2 Using the Printer

Quickly swipe the card through the reader either left-to­right or right-to-left with the magnetic stripe in the reader.
The magnetic stripe must be facing toward the handheld
while it is passed through the reader.

The green LED on the printer indicates the following:

LED Indicator Status

On Ready/waiting for card.

Blinks once Error reading card’s data.

Off Good swipe (card’s data read). OR

Not ready for card.

Refer to your application for more magnetic stripe reader
information.

Stripe is facing

toward handheld

Using the Printer 3-3

Scanning Bar Codes

Scanning bar codes is application specific. You should
only scan a bar code when prompted by your application.

1. Point the scanner at a slight angle approximately four
to eight inches from the bar code symbol.

2. You can press either button (on the left and right side
of the printer) or both buttons at the same time
instead of using the button on the handheld.
Scanning buttons are identified by the symbol.

3. If the bar code does not scan, see “Scanning Tips.”
For more information about using the scanner,
cleaning the scanner, and scanner safety, refer to
your handheld owner’s manual.

Scanner Information

The scanner is certified to be a Class II laser product
with the United States DHHS Center for Devices and
Radiological Health. The scanner emits less than 1.0
milliwatt beam of laser light from the scanning window.

CAUTION

Laser light - Do Not stare into the

beam.

Scanner
button
located on
rubber

grip

3-4 Using the Printer

Scanning Tips

♦ Make sure there are no voids in the bar code

symbol.

♦ Hold the scanner four to eight inches from the bar

code. Move the scanner toward and away from the
bar code to find the correct distance for a
successful scan.

♦ Aim the scanner at a slight angle to the bar code.
♦ Keep the scanner window clean.
♦ Move to a more dimly lit area if you have several

unsuccessful scans.

♦ Direct sunlight may cause unsuccessful scans.

Refer to your handheld owner’s manual for more
information about using the scanner.

Cleaning 4-1

CLEANING

You may need to clean the printhead
and platen roller after printing
approximately six rolls of supply,
whenever you load new supplies, or
when you see voids in the print as
shown.

CAUTION

Do not use sharp objects to clean the

printhead. This may damage the

printer and require a service charge.

1. Open the supply cover by inserting your fingers into
the rubber pull tab and pulling up firmly on the supply
cover.

2. Remove the supply roll (when cleaning the
printhead).

3. Moisten a cotton swab with isopropyl alcohol and
clean the printhead as shown.

4

Printhead

4-2 Cleaning

4. Clean the platen roller with a dry cloth or small brush.
You can also use another cotton swab moistened with
isopropyl alcohol. Turn the platen roller with your
finger and run the cotton swab or dry cloth across it.
Make sure the platen roller is clean all the way
around.

5. Moisten another cotton swab with isopropyl alcohol.
Rub the cotton swab across the black mark sensor to
remove any build-up.

6. Moisten another cotton swab with isopropyl alcohol.
Rub the cotton swab across the tear bar to remove
any build-up.

Black Mark

Sensor

Platen Roller
Tear Bar

Troubleshooting 5-1

TROUBLESHOOTING

If you cannot fix a problem, call Technical Support.

Problem Action

Does not feed or
has a paper jam.

Remove any jammed supplies.
Reload supplies.

Does not print.

♦ Check or replace the

printer’s battery.

♦ Your handheld’s application

may include a query for the
battery voltage. Refer to the
Programmer's Manual for
more information.

♦ Make sure the supplies are

loaded correctly and not
upside down.

♦ Verify communications

between the handheld and
printer by removing the
handheld from the printer
and re-connecting the
handheld to the printer, or
see your System
Administrator.

♦ The printer’s duty cycle may

be exceeded. Allow a
10-second pause between
labels.

NOTE: This is not a continuous
printer.

5

5-2 Troubleshooting

Problem Action

Light/heavy
printing or voids in
printing.

Clean the printhead.
Check or recharge the battery.
See “Charging the Battery” in
Chapter 1 for more information.
Your System Administrator may
need to adjust the print contrast.

Your handheld’s application may
include a print contrast
adjustment. Refer to the
Programmer's Manual for more
information.

Specifications A-1

SPECIFICATIONS

Printer Specifications

Height: 2.8 inches (71 mm)

Width: 4.25 inches (108 mm)

Length: 9.5 inches (241 mm)

Weight:
w/ battery & supply

1.41 lbs. (0.64 kg)

Shipping Weight: 3 lbs. (1.4 kg)

Power: 7.4V Lithium Ion battery

Operating Limits:
Storage:

41

° to 104°F (5° to 40°C)

-4

° to 140°F (-20° to 60°C)

Operating Humidity:
Storage:

20% to 85% non-condensing
5% to 95% non-condensing

Printhead:

3 inches (76 mm) wide
203 dpi (8 dots per mm)

Printing
Method:

Thermal Direct

Print
Speed:

Up to 2.0 inches per second (for
standard receipts)
NOTE: The speed is dependent
on the application.

Supported Fonts
(Bitmap):

Standard (normal and bold),
Large (normal), Reduced (normal
and bold), and Large Rotated.

Supported
Bar codes:

Codabar, Code 39, UCC/EAN –
128, UPC/EAN/JAN, Interleaved
2 of 5, Code 128.

Memory:

32K SRAM
128K Flash

A

A-2 Specifications

Charging Time:

Approximately 3 hours with no
printing

Communications: RS-232 port

Print Ratio

25% black maximum per square
inch

Supply Specifications

Supplies: Thermal direct receipt paper

Supply
Thickness:

2.2 to 3.5 mils (receipt paper)

Supply Width: 3.125 inches (79 mm)

Supply Length:

1.0 inch (25.4 mm) minimum feed

8.0 inch (203 mm)
1 roll of receipt paper is
approximately 600 inches
(15,240 mm)

Supply Sensing:

Black mark (on the face of the
supply)

Roll Diameters:

Inside: .25 inches (6 mm)
Outside: 1.5 inches (38 mm)

Maximum Print
Area:

2.85 inches (72 mm) by 8.0 inches
(203 mm)
NOTE: Maximum length depends
on format.

Options

♦ Magnetic Card Reader (factory-installed)
♦ Printer Stand (120611)
♦ Belt Clip (120296)
♦ Monarch Single Station Battery Charger

(can be wall-mounted)

♦ Monarch Four Station Battery Charger

Specifications A-3

Using the Optional Stand

Read the following if you purchased the optional printer
stand. The stand can be

♦ used on a table top or wall-mounted.
♦ adjusted to minimize glare on the handheld’s

display

♦ folded flat for storage.

For a Table Top:

1. Place the stand on the table top.

2. Unfold the stand and lock into place with the wire bar.

3. Slide the printer into the stand until the button

catches in the stand.

The button must be attached to the

printer.

4. Adjust the height of the stand by moving the wire bar
into different grooves if you notice glare on the
handheld’s display.

Wire Bar

Button catches here

A-4 Specifications

For Wall-Mounting:

Wall-mounting hardware is not

included.

Use two screws or nails that support

at least 5 pounds (2.3 kg.).

1. Place the unfolded stand against the wall.

2. Use a pencil to mark inside the two keyholes for the

screws or nails.

3. Attach the screws or nails through the keyholes and
into the wall.

4. Slide the printer into the stand until the button
catches in the stand.

5. Adjust the height of the stand by moving the wire bar
into different grooves if you notice glare on the
handheld’s display.

Keyhole

For supplies, service, or assistance call toll free:

1-800-543-6650 (In the U.S.A.)
1-800-263-4650 (In Canada)

www.monarch.com