Paxar 9840 User Manual

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Monarchâ

Printers

9840

TC9840ENOI Rev. AA 9/00 ©2000 Monarch Marking Systems, Inc. All rights reserved.

Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.

©2000 Monarch Marking Systems, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Monarch Marking Systems, Inc.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks

Monarch is a registered trademark of Monarch Marking Systems, Inc.

MonarchNet, 9800, 9840, and 9850 are trademarks of Monarch Marking Systems, Inc. Paxar is a trademark of Paxar Corporation.

Centronics is a registered trademark of Centronics Data Computer Corporation. Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.

Windows and NT are registered trademarks of Microsoft in the U.S. and other countries. Novell and NetWare are registered trademarks of Novell, Inc. in the United States and other countries.

Hewlett-Packard is a registered trademark of Hewlett-Packard Company. HP Jet Admin, HP Web Jet Admin, and HP JetDirect are trademarks of Hewlett-Packard Company.

Other products are trademarks or registered trademarks of their respective holders and should be noted as such.

Monarch Marking Systems

170 Monarch Lane

Miamisburg, Ohio 45342

T A B L E O F C O N T E N T S

INTRODUCTION........................................................

1-1

Product Overview ....................................................

1-1

Related Documents ..............................................

1-1

Hardware Description ..............................................

1-2

Parallel Output Port ..............................................

1-2

10BASE-T UTP, Unshielded Twisted-Pair Ethernet

 

Cable...................................................................

1-2

Status Indicator ....................................................

1-3

Test .....................................................................

1-3

INSTALLING THE PRINT SERVER ............................

2-1

Printer Information ...................................................

2-3

Printing a Configuration Sheet ..................................

2-3

TROUBLESHOOTING ...............................................

3-1

Ethernet Print Server Status .................................

3-1

MonarchNet Configuration Problems......................

3-3

Unable to Print .....................................................

3-3

SPECIFICATIONS ....................................................

A-1

Ethernet Print Server ..............................................

A-1

Wiring Specifications ..............................................

A-2

Parallel Output Port Signal Assignments...............

A-2

Table of Contents i

ii Table of Contents

I N T R O D U C T I O N

1

 

 

P r o d u c t O v e r v i e w

The Monarch Marking Systems MonarchNetä Ethernet Printer Server enables Ethernet network users to connect to a parallel printer using a high-speed, bi-directional parallel port.

The Ethernet print server connects to a Monarchâ 9840ä printer (version 6.5 or greater).

MonarchNet consists of the following:

Operating Instructions for the Ethernet print server (these instructions)

Ethernet Print Server

The print server may need to be configured before you can use it. Software is available on Monarch’s Web site (www.monarch.com) to configure the print server or you can order part number TC9840ENCD for the MonarchNet Utilities compact disc.

The MonarchNet print server provides multiprotocol capabilities for users with Windowsâ 95/98/2000, Windows NTâ, TCP/IP, and Novellâ NetWareâ.

Related Documents

Refer to your printer’s Operator’s Handbook for related information about printer configuration. A Technical Reference Manual, which includes additional Ethernet set-up and configuration information, is also available on our Web site. You can order part number TC9800ENTR for a printed copy of the Technical Reference Manual.

Also, see your Network Operating System manuals for related information about network configuration and printing operations.

Introduction 1-1

H a r d w a r e D e s c r i p t i o n

The illustration below displays the back view of the Ethernet print server.

Test

Status

Parallel Output Port

The parallel output port of the Ethernet print server connects directly to the Centronics connector on most printers.

10BASE-T UTP, Unshielded Twisted-Pair Ethernet Cable

Twisted-pair systems use 10BASE-T hubs or

concentrators. Adding the Ethernet print server does not

interrupt network operation.

1-2 Introduction

Status Indicator

A bi-color Status indicator displays the general state of the Ethernet print server. In normal operation, the Status indicator flashes orange during power-up self test and then changes to a solid green when it passes the selftest.

Solid green indicates a connection has been made with a 10Base-T hub.

Flashing green rapidly indicates the network connection is faulty or does not exist.

Flashing green slowly indicates print job activity.

Solid orange for more than 30 seconds indicates the print server has failed Power On Self Test.

Flashing alternately orange and green for longer than two minutes indicates the print server is in firmware download mode.

See Chapter 3, “Troubleshooting” for any problems you may have.

Test

A test button, located on the side of the Ethernet print server, is provided to allow detailed configuration information to be printed.

Restore to Factory Defaults - If the test button is pressed and held when the printer is turned on until the Status indicator turns green, the Ethernet print server configuration parameters are set to Factory Defaults and a configuration sheet prints.

Introduction 1-3

1-4 Introduction

I N S T A L L I N G T H E P R I N T 2

S E R V E R

This chapter explains how to install the Ethernet print server.

If you have not already done so, record the model number, serial number and address of your Ethernet print server and save it for future reference.

To use the Ethernet print server, upper DIP switch 8 on the printer must be turned ON. This enables the bidirectional communication.

Upper DIP

Switches

Do not plug any cables into the parallel port when using the Ethernet port.

A printer with an Ethernet port cannot use the parallel port. However, the serial port is still active.

Installing the Print Server 2-1

To install the print server:

1. Turn off the printer by using the printer’s power switch or removing the power cord.

2. Attach the Ethernet print server directly to the Centronicsâ connector on the printer. Secure the Ethernet print server to the printer with the spring clicks on the printer.

3. Attach the 10Base-T UTP cable to the receptacle on the back of the Ethernet print server.

4. Turn on the printer by using the printer’s power switch or attaching the power cord.

The status indicator blinks orange during self-test and then changes to green when the self-test completes successfully.

2-2 Installing the Print Server

P r i n t e r I n f o r m a t i o n

When turning on the printer or after sending a ^PR (printer reset) immediate command, wait at least eight (8) seconds before sending data to the print server. Any data sent to the print server before the 8-second interval may be lost. For more information about immediate commands, refer to the optional Packet Reference Manual (part number TC9800PM), available on Monarch’s Web site.

P r i n t i n g a C o n f i g u r a t i o n S h e e t

Configuration information prints automatically if the Ethernet print server senses a hardware error. To print configuration information on demand, press the Test button on the side of the Ethernet print server unit or use the configuration utility provided for your network - operating system.

The configuration label prints in MPCL format.

The configuration label is best displayed using 4” wide by 6” long labels. If the label is too small, some information may print outside the label edges. See the following page for a sample configuration label.

Installing the Print Server 2-3

M o n a r c h M a r k i n g S y s t e m s

General

 

Serial Number:

1949614

Ethernet Address:

0 0 4 0 6 8 1 D B F A E

Speed:

1 0 M b p s

F/W Version:

6 . 3b (A024A)

Cable Type:

10 BASET

Link Status:

Good

P o l a r i t y :

Normal

Rx Packets:

4243

Rx Packet Unavail:

2

Rx Packet Errors:

0

Checksum Errors:

0

Tx Packets:

272

Tx Packet Errors:

0

Tx Packet Retries:

0

Error

 

Netware:

None

T C P / I P :

None

Netware: ENABLED

 

M o d e :

Unknown

Print Server Name:

M M S 1 9 4 9 6 1 4

SAP Interval:

1 M i n u t e

Frame Forma t :

Ethernet 802 . 3

TCP/IP: ENABLED

 

System Name:

M M S 1 9 4 9 6 1 4

Web Address:

http://10 . 1 . 155 . 162

I P A d d r e s s :

10.1.155.162

IP Address Source:

DHCP (10 . 1 . 10 . 41)

Subnet Mask:

255.255.0.0

D e f a u l t G a t e w a y :

0.0.0.0

Timeout Checking:

Enabled

Jet Admin: ENABLED

 

Port Configuration

 

Name:

 

Printer Status:

Online

Connected To:

p r i n t e r

Error

None

2-4 Installing the Print Server

T R O U B L E S H O O T I N G

3

 

 

Ethernet Print Server Status

The Ethernet print server has one bi-color LED that tells the status of the print server. During normal operation, the LED is solid green for more than 30 seconds. This does not mean the print server has an IP address or is attached to a NetWare queue, but that all of the hardware is functioning properly and it has detected the presence of the network. The following table describes the displays of the LED and possible solutions:

LED Display

Description/Action

LED flashing

The print server has not detected the

green very

presence of a network cable.

rapidly

To determine the problem:

(9 times/sec)

1. Disconnect the print server from the

 

printer. Remove the network cable from the

 

print server. Plug the network cable back

 

in until you hear a positive click. Check

 

the other end of the cable in the same

 

manner. Plug the print server back in. If

 

the print server still does not detect a

 

cable, continue below.

 

2. Verify the cable is a 10Base-T cable and

 

it has an RJ-45 end. The network cable

 

must have a CAT-3 or higher rating. Silver

 

Satin or flat ribbon cable is not adequate.

 

3. Connect to a network drop that a currently

 

working PC or print server is using. If the

 

print server is still unable to detect the

 

network cable, contact Technical Support

 

for assistance.

Troubleshooting 3-1

LED Display

Description/Action

LED flashing

The print server is trying to print a job. If the

green slowly

job does not print, check the following:

(1 time/sec)

Verify the printer has sufficient paper and toner.

 

If the printer is showing any errors, the print

 

server will not be able to send data to the

 

printer. The LED continues to blink until the

 

printer malfunction is resolved or until the print

 

server is turned off.

LED is solid

The print server has failed Power On Self Test

orange for

(POST). If the failure is not catastrophic, press

more than 30

the test button to print a configuration label with

seconds

more information. Failing POST can be caused

 

by any of the following:

 

The printer attached to the print server is

 

malfunctioning. This can cause the print

 

server to fail the POST. Remove the print

 

server from the printer. If the print server

 

still fails POST, continue below.

 

The print server itself has a hardware

 

problem that can only be fixed by replacing

 

or returning the unit. Call Technical Support

 

for repair or replacement information.

 

 

LED

The print server is in firmware download mode.

alternately

This means that it is waiting for new firmware to

flashes

be sent before it will continue functioning

orange and

normally. Perform the following:

green for

1. If the print server was purposely put into

more than

firmware download mode, finish the

two minutes

download with the proper update utility. See

 

our Web site: http://www.monarch.com to

 

download this utility.

 

2. Call Technical Support for help in

 

recovering this unit.

3-2 Troubleshooting

MonarchNet Configuration Problems

If you are having problems using the MonarchNet utility to configure the unit, check the following:

1. If using MonarchNet for TCP/IP, verify there is not a router between the workstation running MonarchNet and the print server. Since the print server does not have an IP address, TCP/IP communication can not be started across a router. Run MonarchNet on the same subnet as the print server. MonarchNet for NetWare does not have this limitation.

2. Verify the print server has a solid green light. If the LED shows a rapidly flashing green light, make sure the network cable is attached. See “Ethernet Print Server Status” for more information.

Unable to Print

If you are having problems printing, please verify there is communication between the printer and the print server by printing a configuration page. To print a configuration label, press the Test button on the side of the Ethernet print server. If a configuration label does not print, verify the printer has supplies and is on-line. The configuration label prints in MPCL format. If problems persist, contact Technical Support.

When turning on the printer or after sending a ^PR (printer reset) immediate command, wait at least eight (8) seconds before sending data to the print server. Any data sent to the print server before the 8-second interval may be lost.

Troubleshooting 3-3

3-4 Troubleshooting

S P E C I F I C A T I O N S A

E t h e r n e t P r i n t S e r v e r

Length:

3.6 inches (91 mm)

Width:

2.5 inches (64 mm)

Height:

0.8 inches (20 mm)

Net Weight:

2.5 ounces (does not include

 

power adapter)

Operating

50° to 90°F

Limits:

(10° to 32.5°C)

Storage

32° to 96°F

Temperature:

(0° to 35.5°C)

Humidity:

Operating and Storage -

 

5% to 90% non-condensing

Power

Operating:

Dissipation:

4 watts maximum

Specifications A-1

W i r i n g S p e c i f i c a t i o n s

See the following cable pin outs.

Parallel Output Port Signal Assignments

Pin #

Signal Name

Source

Description

1

nSTROBE

Ethernet print server

Indicates when the

 

 

 

data on the data lines

 

 

 

is valid.

2- 9

DATA 1- 8

Ethernet print server

Eight lines used for

 

 

 

data transfer.

10

nACK

Printer

Data acknowledge

 

 

 

signal from printer.

11

BUSY

Printer

Indicates the printer

 

 

 

is not ready to

 

 

 

receive data.

12

PAPER

Printer

Indicates a paper

 

ERROR

 

error.

13

SELECT

Printer

Indicates the printer

 

 

 

is online.

14

nAUTOFEED

Ethernet print server

Used for IEEE 1284

 

 

 

compliance.

31

nINIT

Ethernet print server

Instructs the printer

 

 

 

to initialize.

32

nFAULT

Printer

Indicates a printer

 

 

 

error condition.

36

nSELECT IN

Ethernet print server

Used for IEEE 1284

 

 

 

compliance.

16, 17,

GND

N/A

Ground

1930

 

 

 

15, 18,

NC

N/A

Not connected

3335

 

 

 

A-2 Specifications