Paxar Avery Dennison Corp TC9416CTIUM, 9416, 9825, 9855 User Manual

Monarch

Printers

Intelligent Kit

®

User
Manual

User
Manual

TC9416CTIUM Rev. AC 12/07 ©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.

Each product and program carries a respective written warranty, the only
warranty on which the customer can rely. Paxar reserves the right to make
changes in the product, the programs, and their availability at any time and
without notice. Although Paxar has made every effort to provide complete and
accurate information in this manual, Paxar shall not be liable for any omissions
or inaccuracies. Any update will be incorporated in a later edition of this
manual.

©2006 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights
reserved. No part of this publication may be reproduced, transmitted, stored in
a retrieval system, or translated into any language in any form by any means,
without the prior written permission of Paxar Americas, Inc.

WARNING

This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe
A prescrites dans le Réglement sur le brouillage radioélectrique édicte
par le ministère des Communications du Canada.

Trademarks

MONARCH®, 9416®, 939i, 9825, and 9855 are registered trademarks of Paxar Americas, Inc.
Paxar® is a trademark of Paxar Corporation.
Avery Dennison® is a trademark of Avery Dennison Corporation.

Avery Dennison Printer Systems Division
170 Monarch Lane
Miamisburg, Ohio 45342

i

TABLE OF CONTENTS

INTRODUCTION ...........................................................................................1-1

Audience ................................................................................................1-1

Overview ................................................................................................1-1

Using This Manual ...................................................................................1-2

Unpacking the Kit Components .................................................................1-2

Connecting the Cables to a 9416 Printer....................................................1-2

Connecting the Cables to a 9416 Printer....................................................1-3

Connecting the Cables to a 9825 Printer....................................................1-4

Connecting the Cables to a 9855 Printer....................................................1-5

Using the Keyboard .................................................................................1-6

Control Keys........................................................................................1-7

SETTING UP THE PRINTER...........................................................................2-1

Selecting the Format Sending Mode ..........................................................2-2

Using Batch Separators............................................................................2-2

Using Data Preloading .............................................................................2-3

Setting the Print Mode .............................................................................2-4

Setting the Supply Type ...........................................................................2-4

Setting the Ribbon...................................................................................2-5

Sending the Printer Reset Command .........................................................2-5

Sending a Virgin Reset Command .............................................................2-5

Printing a Test Label................................................................................2-6

Setting the Packet Delay ..........................................................................2-6

ii

Setting the Print Contrast .........................................................................2-7

Setting the Print Position..........................................................................2-8

Setting the Supply Position.......................................................................2-9

Resetting the Configuration ....................................................................2-10

PRINTING LABELS.......................................................................................3-1

Format 1.................................................................................................3-1

Format 2.................................................................................................3-2

Format 3.................................................................................................3-2

Format 4.................................................................................................3-3

Format 5.................................................................................................3-4

TROUBLESHOOTING....................................................................................4-1

Technical Support....................................................................................4-1

Introduction 1-1

INTRODUCTION

The Monarch® Intelligent and Industrial Kits allow you to print bar
code labels offline using the Monarch® 9416®, 9825, or 9855 printers.

For information about supply loading or care and maintenance, refer to
the printer’s Equipment Manual or Operator’s Handbook on our Web site
(www.paxar.com).

Note: Information in this document supercedes information in previous

versions. Refer to our Web site for any updates.

Audience

This manual is for the operator who enters data and prints and applies
labels.

Overview

The keyboard may contain up to five preset formats (software order
number – 126932) for your data.

♦ Format 1 (1.2” width x 1.1” length)

♦ Format 2 (1.2” width x 1.1” length)

♦ Format 3 (1.2” width x 1.1” length)

♦ Format 4 (1.5” width x 2.7” length)

♦ Format 5 (1.5” width x 2.7” length)

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Using This Manual

Following is a summary of the contents of this manual.

Chapter Contents

1 Introduction

Explains how to connect the cables and use the
keyboard.

2

Setting Up the
Printer

Configuring the supply type, print mode, ribbon, and
other settings for your printer.

3 Printing Labels

Shows examples of the available formats and how to
enter data for each one.

4 Troubleshooting Common problems and their solutions.

Unpacking the Kit Components

After you unpack the kit, you should have the keyboard, the printer, and a
power cord. Depending on the kit ordered, you may have two power
supplies and an adaptor cable. Look through all packaging material for
parts. Keep the box and packaging material in case an item needs sent
in for repair.

1. Pull the long, coiled cable out from the bottom of the
keyboard’s base.

2. Slide the first loop in the cable slot as shown.

Cable
Slot

Introduction 1-3

Connecting the Cables to a 9416 Printer

1. Turn OFF the printer before you connect the keyboard's cable.

2. Plug the 9-pin coiled keyboard cable into the end of the adaptor

cable.

3. Secure the other end of the adaptor cable to the 9-pin port on the
printer. Tighten the screws on the cables.

4. Connect the power cord to the power supplies.

5. Connect the power supply (24V) to the printer.

6. Connect the small power supply (5V) to the adaptor cable's power

connector.

7. Turn ON the printer. The keyboard receives power from the auxiliary
power supply (5V).

Keyboard
Power Supply (5V)

Power
Connector

Adaptor
Cable

Printer’s
Power Supply
(24V)

Keyboard
Cable goes here

Power
Cords

ON/OFF
Switch

Optional Scanner
Cable

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Auxiliary Power Supply

Connecting the Cables to a 9825 Printer

1. Turn OFF the printer before you connect the keyboard’s cable.

2. Plug the 9-pin coiled keyboard cable into the adaptor cable.

3. Plug the 25-pin serial cable into the back of the

printer.

4. Tighten the screws on the cables.

5. Plug the auxiliary power

supply into the
adaptor cable as
shown.

6. Plug the power
supply into
an electrical outlet.

7. Turn ON the printer.
On the back of the
printer, press (I)
to turn on and (O)
to turn off the printer.

Keyboard Cable goes here

Introduction 1-5

Connecting the Cables to a 9855 Printer

1. Turn OFF the printer before you connect the
keyboard’s cable.

2. Plug the 9-pin coiled keyboard cable into the back of
the printer.

3. Tighten the screws on the cable to secure the cable
to the printer.

4. Turn ON the printer. On the back of the printer, press
(I) to turn on and (O) to turn off the printer.

Keyboard Cable
goes here

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Using the Keyboard

The keyboard has full alphabetic keys with 10 numeric keys, five function
keys, four arrow keys, and several special keys.

Introduction 1-7

Control Keys

Escape. Returns the display to the previous menu. Also clears an
error.

Clear. Clears the entire field.

Pause. Stops printing.

Feed. Feeds a blank label if there is no print job. Prints a label in
on-demand mode. Prints a label with error information that is useful
to your System Administrator if an error is displayed.

Cut. Cuts the supply.

Displays menu items and allows you to move the cursor.

Moves between fields in Batch Entry.

Enter. Selects the displayed menu item.

Shift. Toggles between upper and lower-case. Use with other
keys to display ¢, " , @, :, ;, -, = , +, #, %, (, ), &, *.

Caps Lock. Allows you to type all upper-case characters. When
the caps lock is on, a padlock symbol is displayed in the upper
right hand corner.

Exit and delete application.

Note: Do not press F1. There is a service charge to reload the

application. If you press F1, press Escape to return to the
Main Menu.

Configuration Menu. Allows you to change the printer settings. See
Chapter 2, “Setting Up the Printer” for more information.

Reset defaults.

Enters an international character for printing when pressed and
held along with a character code.

Space. Inserts a blank space between characters.

1-8 User Manual

Setting Up the Printer 2-1

SETTING UP THE PRINTER

You must configure the printer before printing formats.
The most common configuration options are listed in the following table:

Option Choices Default

Format Sending Mode As Needed/Always As Needed

Separators Enabled/Disabled Disabled

Preloading Enabled/Disabled Disabled

Print Mode Continuous/On Demand Continuous

Supply Type Black Mark/Die Cut Black Mark

Ribbon With Ribbon/Without Without

1. Press from the Main Menu. You see

-=Config Menu=- --Esc to exit

1. Format Sending Mode

2. Press ← or → to move through the Configuration Menu.

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2-2 User Manual

Selecting the Format Sending Mode

There are two Format Sending Modes: As Needed and Always. To send
all formats at once, select Always. To send only the correct format, select
As Needed. The default is As Needed.

1. From the Config Menu, press ← or → until you see

1. Set Format Sending Mode

2. Press Enter. You see

Select format sending mode
1=AS NEEDED, 2=Always >

The current setting is displayed in all caps.

3. Press 1 or 2 to select the mode you need. You return to the

Config Menu.

Using Batch Separators

A batch separator is an extra label printed in between batches (print jobs)
with a pinstripe pattern. Only the 9825 and 9855 printers use this option.
For non-indexed supply, the batch separator is always six inches long.
The name of the print job is shown on the batch separator.

Note: The 9416 printer does not use batch separators and ignores this

setting.

Batch Separator

Setting Up the Printer 2-3

1. From the Config Menu, press ← or → until you see

2. Set Separators

2. Press Enter. You see

Set Batch Separators
1=Enabled, 2=DISABLED >

The current setting is displayed in all caps.

3. Press 1 or 2 to enable or disable the separators. The default is

Disabled. You return to the Config Menu.

Using Data Preloading

The Preload Data function keeps any data you enter in memory when
enabled. The default is Disabled.

1. From the Config Menu, press ← or → until you see

3. Set Preloading

2. Press Enter. You see

Set Data Preloading
1=Enabled, 2=DISABLED >

The current setting is displayed in all caps.

3. Select 1 to retain data. If you press 2, the printer does not keep data

you previously entered in memory. You return to the Config Menu.

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Setting the Print Mode

There are two print modes: continuous (no peel) and on-demand (peel).
Continuous mode prints labels or tags in continuous strips.
On-Demand mode separates the backing paper from the label as each
label prints.

1. From the Config Menu, press ← or → until you see

4. Set Print Mode

2. Press Enter. You see

Select Print Mode
1=CONTINUOUS, 2=On-Demand >

The current setting is displayed in all caps.

3. Press 1 or 2 to select the print mode you need. The default is

Continuous. You return to the Config Menu.

Setting the Supply Type

The printer has a black mark/die cut sensor, which it uses to properly
calibrate supplies. Determine which type of supply you are using. Black
mark supply has sense marks (black marks) on the back of them. Die cut
supply does not have any black marks.

1. From the Config Menu, press ← or → until you see

5. Set Supply Type

2. Press Enter. You see

Select Supply Type
1=BLACK MARK, 2=Die Cut >

The current setting is displayed in all caps.

3. Press 1 or 2 to select the supply you need. The default is

Black Mark. You return to the Config Menu.

Setting Up the Printer 2-5

Setting the Ribbon

Thermal direct supply does not require a ribbon. Thermal Transfer supply
does require a ribbon.

1. From the Config Menu, press ← or → until you see

6. Set Ribbon

2. Press Enter. You see

Set Ribbon Value
1=With Ribbon, 2=WITHOUT

The current setting is displayed in all caps.

3. Press 1 or 2 to choose the setting you need. The default is Without.

You return to the Config Menu.

Sending the Printer Reset Command

This function resets the printer, which is the same as turning the printer
off and then back on. The printer’s LED turns amber and then green when
the printer returns to Ready mode.

1. From the Config Menu, press ← or → until you see

7. Send Printer Reset

2. Press Enter. You briefly see

Command Sent

The printer resets and you return to the Config Menu.

Sending a Virgin Reset Command

A virgin reset sets the printer back to factory defaults.

Note: Do not virgin reset the printer. This function is for service use

only and deletes any custom configurations from your printer.

2-6 User Manual

Printing a Test Label

The test label shows the printer settings. Refer to your
Equipment Manual for more information.

1. From the Config Menu, press ← or → until you see

9. Print test label

2. Press Enter. You briefly see

Command Sent

A test label prints and you return to the Config Menu.

Setting the Packet Delay

This function adjusts the delay between processing MPCL packets so the
printer does not lock up.

Note: Call Service before changing the Packet Delay setting.

The default setting should work for most packets.

9855 Test Labels

Setting Up the Printer 2-7

Setting the Print Contrast

The print contrast controls the darkness of the printing on your supply.
The range is –699 to +699 and the default is 0. The correct print contrast
setting affects how well your bar codes scan and how long your printhead
lasts.

Note: The specific range for the 9416 printer is –390 to +156.

The printer ignores values set outside this range.

1. From the Config Menu, press ← or → until you see

11. Set Contrast

2. Press Enter. You see

Enter contrast
[-699/699] +0

3. Press ← or → to change the contrast in increments of 1.

Press ↑ or ↓ to change the contrast in increments of 10.
Pressing → or ↑ darkens the print; → or ↓ lightens the print.

4. When you are finished, press Enter. You return to the

Config Menu.

We recommend you check the bar code print quality with a bar code
verifier. If you do not have a bar code verifier or scanner, check the bar
code visually. A bar code that is in spec has complete bars, clear spaces,
and small alphanumeric characters that look complete. An in spec bar
code may not look as good as one that is too dark, but it has the highest
scan rate.

Dark IN SPEC Light

2-8 User Manual

Setting the Print Position

This function adjusts where data prints vertically on the supply. Adjust
the print if it is too close to the top or bottom of the supply, or overtypes
the pre-printed area. The adjustments are in dots (0.0049 inch). The
range is -99 to +99 and the default is 0.

♦ If the data is too close to the bottom, increase the number.
♦ If the data is too close to the top, decrease the number.

1. From the Config Menu, press ← or → until you see

12. Set Print Position

2. Press Enter. You see

Enter print pos
[-99/99] +0

3. Press ← or → to change the contrast in increments of 1 dot.

Press ↑ or ↓ to change the contrast in increments of 10 dots.
Pressing ← or ↓ decreases the value (moves the image down);
→ or ↑ increases it (moves the image up).

4. When you are finished, press Enter. You return to the

Config Menu.

Setting Up the Printer 2-9

Setting the Supply Position

This function adjusts the printer to print at the vertical 0,0 point on the
supply.

Note: The supply position adjustment should only be made on initial

printer setup. For format adjustments, change the print position.

You may need to adjust the supply in or out to allow supplies to be
removed. The adjustments are in dots (0.0049 inch). The range is
–300 to +300 and the default is 0.

1. From the Config Menu, press ← or → until you see

13. Set Supply Position

2. Press Enter. You see

Enter supply pos
[-300/300] +0

3. Press ← or → to change the contrast in increments of 1 dot.

Press ↑ or ↓ to change the contrast in increments of 10 dots.
Pressing ← or ↓ decreases the value (feeds less supply); ← or ↑

increases it (feeds more supply).

4. When you are finished, press Enter. You return to the

Config Menu.

2-10 User Manual

Resetting the Configuration

To change all configurations back to the default settings:

1. From the Main Menu, press

. You see

Reset Defaults – Are you
sure? Y/N

2. Press Y. The application returns to the default settings. This may take

a few minutes.

When it is finished resetting, you return to the Main Menu.

Printing Labels 3-1

PRINTING LABELS

This chapter describes the data entry procedures for each format.
Your keyboard may contain custom formats that do not match the ones
shown in this manual. Follow the prompts as necessary for entering your
data. See your System Administrator for details.

Note: Press

to backspace one character. If you make a mistake

entering data, press the Clear key to clear the row.

1. Turn ON the printer. On the back of the printer, press (I) to turn on
and (O) to turn off the printer.

FORMAT 1

2. Press Å or Æ to select the format you need, then press Enter. See
the following Format descriptions to enter the data.

Format 1

1. Load 1.2” width x 1.1” length supply.

2. Enter the data as prompted:

Prompt What You Do

LINE 1

Enter up to ten characters. Press Enter.

LINE 2

Enter up to ten characters. Press Enter.

LINE 3

Enter up to ten characters. Press Enter.

LINE 4

Enter up to ten characters. Press Enter.

PRINT QTY

Enter up to three numeric digits. Press Enter.

3

Line 1

Line 2

Line 3

Line 4

3-2 User Manual

Format 2

1. Load 1.2” width x 1.1” length supply.

2. Enter the data as prompted:

Prompt What You Do

UPCA Barcode

Enter up to 12 numeric digits. Press Enter.

PRINT QTY

Enter up to three numeric digits. Press Enter.

Format 3

1. Load 1.2” width x 1.1” length supply.

2. Enter the data as prompted:

Prompt What You Do

LINE 1

Enter up to 12 characters. Press Enter.

UPCA Barcode

Enter up to 12 numeric digits. Press Enter.

LINE 2

Enter up to 12 characters. Press Enter.

PRINT QTY

Enter up to three numeric digits. Press Enter.

UPCA Barcode

UPCA Barcode

Line 1

Line 2

Printing Labels 3-3

Format 4

1. Load 1.5” width x 2.7” length supply.

2. Enter the data as prompted:

Prompt What You Do

LINE 1

Enter up to 15 characters. Press Enter.

LINE 2

Enter up to 15 characters. Press Enter.

LINE 3

Enter up to 15 characters. Press Enter.

LINE 4

Enter up to 15 characters. Press Enter.

UPC BARCODE

Enter up to 12 numeric digits. Press Enter.

LINE 5

Enter up to 15 characters. Press Enter.

PRINT QTY

Enter up to three numeric digits. Press Enter.

UPC Barcode

Line 1

Line 2

Line 4

Line 3

Line 5

3-4 User Manual

Format 5

1. Load 1.5” width x 2.7” length supply.

2. Enter the data as prompted:

Prompt What You Do

LINE 1

Enter up to 15 characters. Press Enter.

LINE 2

Enter up to 15 characters. Press Enter.

LINE 3

Enter up to 15 characters. Press Enter.

LINE 4

Enter up to 15 characters. Press Enter.

LINE 5

Enter up to 15 characters. Press Enter.

LINE 6

Enter up to 15 characters. Press Enter.

PRINT QTY

Enter up to three numeric digits. Press Enter.

Line 1

Line 2

Line 4

Line 3

Line 5

Line 6

Troubleshooting 4-1

TROUBLESHOOTING

Use this chapter to correct some problems that may occur.

Problem Action

The keyboard display is
blank.

Make sure the printer is on and the keyboard
cable is attached securely to the printer. If the
keyboard was attached while the printer was
on, turn the printer OFF and then back ON.

You tried to skip a
required field.

This field requires data before continuing to
the next field. Enter data and press ENTER.

Letters are not in the
expected case.

Make sure the caps lock is not on.

Script is not running. Turn the printer OFF and then back ON. If this

does not solve the problem, call Service.

Optional scanner does
not work.

Make sure the scanner has been enabled.
Refer to the 939i Operating Instructions “ for
more information.

Technical Support

If these solutions do not work, call Service at the number listed on the
back of this manual.

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4-2 User Manual