Paxar 9856 User Manual

Monarch



9856 Printer

Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.

©1998 Monarch Marking Systems, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Monarch Marking Systems, Inc.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks

MONARCH is a registered trademark of Monarch Marking Systems, Inc. Paxar is a trademark of Paxar Corporation. 9856 is a trademark of Monarch Marking Systems, Inc.

Monarch Marking Systems P.O. Box 608 Dayton, Ohio 45401

TABLE OF CONTENTS

GETTING STARTED ...............................................................................1-1

Audience ............................................................................................1-1

Connecting the Power Cable................................................................1-2

Establishing Communications ..............................................................1-2

Connecting the Communication Cable ..............................................1-3

Using the Control Panel.......................................................................1-3

Buttons and Lights ..............................................................................1-4

Using the Keypad................................................................................1-5

Using the Main Menu...........................................................................1-5

Selecting a Function............................................................................1-6

LOADING SUPPLIES..............................................................................2-1

Loading Non-Peel and Fan-Fold Supply ...............................................2-1

Loading a Ribbon................................................................................2-3

Removing a Ribbon.............................................................................2-4

Tear Bar Installation........................................................................2-5

Using the Internal Rewind Option.....................................................2-5

SETTING SUPPLY OPTIONS ..................................................................3-1

Ribbon................................................................................................3-2

Batch Separators ................................................................................3-2

Feed Mode..........................................................................................3-3

Print Position ......................................................................................3-4

Supply Position...................................................................................3-5

Margin Position...................................................................................3-6

Cut Position........................................................................................3-7

Supply Type........................................................................................3-7

Speed.................................................................................................3-8

COMMUNICATION VALUES....................................................................4-1

Baud Rate...........................................................................................4-2

Word Length .......................................................................................4-2

Stop Bits.............................................................................................4-3

Parity..................................................................................................4-3

Flow Control .......................................................................................4-4

Reset to Default Values.......................................................................4-4

SETTING CONTRAST.............................................................................5-1

SETTING DEFAULTS .............................................................................6-1

Monetary Sign.....................................................................................6-2

Secondary Sign...................................................................................6-3

Decimal Places ...................................................................................6-4

Slashed Zero ......................................................................................6-4

Power-Up Mode ..................................................................................6-5

Prompt Set..........................................................................................6-6

CARE AND MAINTENANCE....................................................................7-1

Cleaning the Printhead........................................................................7-1

Adjusting the Supply Sensor................................................................7-2

Adjusting the Supply Width..................................................................7-3

DIAGNOSTICS .......................................................................................8-1

Factory Set Password .........................................................................8-1

Checking the Software Version............................................................8-1

Printing Test Labels ............................................................................8-2

Service Diagnostics.............................................................................8-2

TROUBLESHOOTING .............................................................................9-1

Common Errors...................................................................................9-2

SPECIFICATIONS ................................................................................. A-1

Printer ............................................................................................... A-1

GETTING STARTED

The Monarch codes on thermal transfer (ribbon) and thermal direct labels. You can print on die cut, black mark, or continuous supplies. The printer has an adjustable label edge sensor and a 300 dots per inch (dpi) printhead.

This chapter includes information about

♦ connecting the power cable. ♦ establishing communications. ♦ using the control panel and main menu.

 9856

Keep the box and packaging material in case you need to

printer lets you print text, graphics, and bar

return the printer.

Audience

The Operator’s Handbook is for the person who prints and applies labels.

Getting Started 1-1

Connecting the Power Cable

Connect the AC power cord to the back of the printer and then plug into the AC wall outlet. Make sure the printer is off before connecting the power cord.

There may be a delay when the printer is turned off and

then quickly turned back on.

Connector

Power Switch

Establishing Communications

Before the printer can accept print jobs from the host, you must

♦ connect the communication cable to the printer and to the host. ♦ set the communication values on the printer to match those at the

host (only required if you are using the serial port).

1-2 Getting Started

The factory defaults are

Parallel Port

Serial Port B

Serial Port A

LCD Display

and Lights

Contrast Pot

♦ 9600 Baud ♦ 8 bit parity ♦ 1 stop bit ♦ no parity ♦ DTR flow control.

Connecting the Communication Cable

Make sure the printer is off before connecting the cable to the communication port.

Using the Control Panel

The printer has a control panel containing a two-row x 16 character LCD display, control buttons, lights, and a keypad with six buttons used to access and change the printer's configuration settings.

Control Buttons

Keypad

The three buttons and lights are used to control and indicate printer status.

Getting Started 1-3

Buttons and Lights

The PAUSE light is on when

is pressed.

The printer shows a steady green light when it is on.

Pressing PAUSE

♦ pauses the current print job. ♦ displays “PAUSE MENU” on the display.

♦ stops the label counter (but maintains the

The PAUSE light blinks when there is a data, communication, or data formatting error (errors below 700).

Pressing FEED feeds a blank label if there is no print job.

count balance).

PAUSE

1-4 Getting Started

Pressing CANCEL

♦ clears an error. ♦ cancels the current job.

The RIBBON MEDIA light is on when

♦ the sensors do not detect labels or the

presence of a ribbon.

♦ a supply fault (error over 700) occurs.

Using the Keypad

MODE

ALL

BATCH

SETTINGS

L R

Has no function.

Scrolls through the current menu selections. Increases and decreases values.

Exits an options without saving changes.

Has no function.

Selects/sets a displayed function or value. Answers yes to an operator query. Clears supply errors (over 700).

Using the Main Menu

Many chapters in this manual have one or more charts showing the printer’s menu structure. For example:

♦ Normal border boxes show the menu options. ♦ Heavy border boxes show the selections to get the functions. ♦ Black background boxes show the functions. ♦ The black boxes show where you are; the bordered boxes show how you

got there.

MAIN MENU

CANCEL

SUPPLY

CONTRAST DEFAULTS

REPEAT

SETUP

PORT

DIAG.

Getting Started 1-5

Selecting a Function

l Diagnostics

ALL

MODE

BATCH

Cancel All r

l Print Mode r

The Main Menu has several functions (operating modes). These functions are shown in the chart below.

MAIN MENU

CANCEL

REPEAT

SETUP

DIAG.

If the printer displays PRINT MODE Ready when you turn

it on, press U to display the Main Menu.

To display menu options, press L or R.

♦ When the screen displays a right arrow, press R to display more options.

MAIN MENU

♦ When the screen displays a left arrow, press L to display more options.

MAIN MENU

♦ When the screen displays a left and a right arrow, press either L or R

to display more options.

♦ When you see the menu option you want, press E to select it.

1-6 Getting Started

MAIN MENU

The Main Menu controls the printer’s setup and operation. Through the

l Setup r

Supply r

Ribbon r

Setup Menu, you can select a sub-menu for the supply, contrast, default, or port settings. Each of those sub-menus have several selections, such as ribbon, speed, monetary symbols, and baud rate.

From the Main Menu, press L or R until you see

MAIN MENU

Press E. You will see

SETUP

Press E. You will see the following option:

SUPPLY

Exiting an Option

To exit an option, press U once. You will exit to the next higher menu.

If you press U from a menu, your settings are not saved. Your settings are only saved when you press E from a menu.

Getting Started 1-7

1-8 Getting Started

LOADING SUPPLIES

Latch Wing

The printer accepts a wide range of supplies. You can use roll, fan-fold, or die cut continuous supply for thermal transfer or thermal direct. Using thermal direct supply with a ribbon produces unacceptable print quality.

Loading Non-Peel and Fan-Fold Supply

To load a roll of labels or fan-fold labels:

Open the side access cover.

Slide a roll of labels onto the supply hub assembly and position it

against the inner guide. If using fan-fold supply, slide an empty supply core onto the supply hub assembly. Install the fan-fold supply from the rear or the bottom of the printer.

Printhead

3. Lift and rotate the printhead latch wing counterclockwise one half turn to

Printhead

unlock the printhead. Release the latch and raise the printhead to an upright position

Loading Supplies 2-1

4. Thread the supply under the bouncer assembly and between the upper

Latch

Tear Bar

Roll Supply

Supply Hub

Guide

Assembly

and lower supply guides. Feed the supply until it exits the printhead assembly through the front slot.

Lower the printhead and close the printhead latch. Rotate the printhead

latch wing clockwise and snap it down to lock the printhead into position.

Printhead

Lower Supply

Upper Supply

Bouncer

6. Close the side access cover.

You may need to feed several labels to align the supply correctly.

Fan-fold

2-2 Loading Supplies

Loading a Ribbon

Ribbon Rollers

Latch Wing

Take-up Hub

To load a new ribbon:

Open the side access cover.

Raise the printhead latch wing and rotate counterclockwise one-half turn

to unlock the printhead. Raise the printhead to an upright position.

Slide the ribbon roll onto the hub, making sure the ribbon roll is up

against the hub flange.

Ribbon

Ribbon Supply

Hub

4. Feed the ribbon as shown.

Lower the printhead, but do not close the latch.

Rotate the J-hook counterclockwise to unlatch it while holding the ribbon

take-up hub.

Loading Supplies 2-3

7. Pull the ribbon over the ribbon rollers. Wrap the free end of the ribbon around the ribbon take-up hub. Slide the J-hook into place. Hold the ribbon take-up hub and rotate the J-hook clockwise to latch it.

J-hook

Take-up Hub

Ribbon

8. Rotate the hub until you remove all slack from the ribbon. Do not use the J-hook to rotate the hub.

Close the printhead latch, rotate the latch wing clockwise, and lower the

latch wing.

10.

Close the side access cover.

Removing a Ribbon

1. Cut the ribbon in between the ribbon rollers.

Rotate the ribbon supply hub clockwise to draw the unused portion of

the ribbon back onto the supply hub.

Rotate the ribbon take-up hub counterclockwise to roll up the used

portion of the ribbon, and slide the used ribbon off the hub.

Hold the ribbon take-up hub and rotate the J-hook counterclockwise to

unlatch it. Slide off the used portion of the ribbon.

2-4 Loading Supplies

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