Paxar 9855 RFID User Manual

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Quick

Reference

Monarch

9855 RFID

Printer

Each product and program carries a respective written warranty, the only warranty on which the customer can rel y. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.

© 2007 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved. No part of this publicatio n may be reproduced, transmitte d, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Paxar Americas, Inc.

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instr uction manual, may cause harm ful interference to radio communic ations. Operation of this equipment in a residential area is likely to cause harmful interfe rence in which case the user will be required to correct the interference at his own expense.

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement s ur le brouillage radioélectrique édicte par le minist ère des Communications du Canada.

Radio Frequency Interference Requirements

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interferenc e, and (2) this device must accept any interference received, including interference that may cause undesired operation.

WARNING

CANADIAN D.O.C. WARNING

Trademarks

Monarch® and 9855 are trademarks of Paxar Americas, Inc. Avery Dennison® is a trademark of Avery Dennison Corp. EPCglobal, Inc.™ and Electronic Product Code™ (EPC) are trademarks of Uniform Code Council, Inc. Uniform Code Council, Inc.® is a trademark of Uniform Code Council, Inc.

Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg, OH 45342

Visit www.monarch.com for sales, service, supplies, information, and telephone numbers for our International locations.

TOLL FREE:

1-800-543-6650 (U.S.A.) 1-800-363-7525 (Canada)

Introduction

This Quick Reference contains supply loading and genera l maintenance procedures. Additional RFID documents are available on the enclosed CD-ROM and on our Web site (www .monarch.com).

Note: Information in this document supercedes information in previous versions.

Check our Web site for the latest documentation and release information.

RFID Overview

Your printer has been engineered to program (encode) an RFID (Radio Frequency Identification) label (commonly called “RFID tags”) before the label’s format is printed. RFID tags contain an embedded RFID inlay (chip and antenna).

RFID is only available on the Monarch® 9855™ printer using die cut or black mark supplies. Linerless supplies are not currently suppor ted. The RFID printer is also capable of printing standard (non-RFID) supplies. For more information about supplies, see “RFID Supply Specifications.”

The UHF printer supports multi-protocol encoding, inc luding Class 1 Generation 1 (C1Gen1), Class 1 Generation 2 (C1Gen2), and EM4122 supplies.

The HF printer supports multi-protocol encoding, including ISO15693 and I•CODE® UID protocols.

About Professional Services

Our Professional Services group can develop cus tom RFID scripts (applications) or other types of data manipulation scrip ts. Our experts can ensure your RF ID requirements are met. Custom programming can be fac tory-loaded at the time of shipment. Call Customer Service for more information.

Web Sites with RFID Information

AIM Gl obal The association for Automatic Identification and Mobility.

EPCglobal, Inc.™ A joint venture between EAN International and the Uniform Code Council, Inc., creating RFID standards for the Electronic Product Code™ (EPC).

RFID Journal An independent media company specializing in RFID.

Uniform Code Council, Inc.® A global standards organization in supply chain management.

Avicon

Provides software to translate legacy codes to electronic product codes (EPC) for Class 1 96-bit (and more) representations.

www.aimglobal.org

www.epcglobalinc.org

www.rfidjournal.com

www.uc-council.org

www.epctranslato r.com

Connecting the Cables

The power supply automatically switches between 115V or 23 0V. There are no operator settings required.

1. Plug the power cable into the socket. Plug the other end of the cable into a grounded electrical outlet.

2. Connect the communication cable into the appropr iate port. Secure the cable with the connecting screws (ser ial) or spring clips (parallel). If you are communicating with the host through the serial port, make sure the printer's communication va lues match those at the host. The factory default values are 9600 Baud, 8 bit data frame, 1 stop bit, no parity, and DTR flow control (9600, N, 8, 1, DTR). Set the commun ication values on the printer to match those at the host. The printer also has a USB (Universal Serial Bus) version

2.0 communications port, which is compatible with version 1.1. Drivers are available on our Web site for a variety of operating systems.

3. Turn on the printer. Press ( I ) to turn on and ( O ) to turn off the printer.

Parallel Port

USB Port

Serial Port

Power Switch

Power Cable Goes Here

Using the Control Panel

The control panel has a two-line LCD disp lay, two status lights, and five buttons. The control panel displays error codes/messages, and allows you to setup/configure the printer.

Power: The printer shows a steady green

light when it is on.

Fault: The printer shows a steady amber

light when it is out of labels or ribbon, or when you have a supply jam.

Feed/Cut: Prints a label in the on-demand

mode, feeds a blank label if there is no print job, and prints a label w ith error information that is useful to your System Administrator if an error is displayed. When the printer is offline, changes the displayed value by one or ten.

Enter/Pause: Pauses the current print job or resumes a paused print job.

Selects the displayed menu item.

Escape/Clear: When an error is present, clears the err or. When a job (batch) is

printing, cancels the pri nt job (batch). Enters the offline menu mode or returns the display to th e next higher menu.

Å Displays the previous menu item. Æ Displays the next menu item. Å and Æ Prints a test label when you press the buttons at the same time.

Hold for one second and release.

Loading RFID Labels

The RFID supplies are sensitive to static electricity and can be damaged by static electricity. Ground yourself by touching some metal, such as the printer’s metal base, before handling the supplies.

Refer to the 9855 Operator's Handbook for additional supply loading instructions if using non-RFID supplies in your RFID printer .

1. Open the cover.

2. Unlock the printhead by turning the retaining la tch.

3. Lift the printhead assembly using the printhead tab until the assembly locks

into place.

Retaining Latch

Supply Holder

Printhead Tab

Deflector Tab

4. Place the roll of supply on the supply holder . For labels, the supply unrolls from the top or the bottom. Do not pick up the printer by the supply holder.

5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freel y. If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up.

Supply Holder Guides

6. Push down on the supply lever to unlock th e supply guides.

7. Lay the label strip across the supply guide so that a few inches extend past the

front of the printer. Tuck the supply under the nibs and in between the die cut sensor. Do not feed supply between the sup ply roller and deflector. For fan-fold supplies, lay the label strip over the supply holder and across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and in betwee n the die cut sensor.

8. For tag supplies using the optional knife, feed the supply through the knife. Make sure at least 0.5 inches of supply is past the kn ife.

Tag

9. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place.

Deflector

Die Cut Sensor

Supply Lever

Supply Roller

10. Hold the printhead assembly by the printhead tab while pressing down on the printhead release.

Thumb Well

11. Close the printhead by pressing down on the thumb well until you hear it click into place.

12. Press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon.

Loading Labels for the Optional Peel Mode

Peel mode (on-demand) must be purchased separately. In peel mode, the printer separates the backing paper from the labe l. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type is installed. The minimum feed length is 1.5 inches for peel mode. Hold the leading edge of peeled labels when printing labels longer than si x inches. You must use non-perforated supplies for peel mode. Follow the steps for load ing supplies from the previous section. Then, follow these steps after you close the printhead.

1. Remove the labels from the first 10 inches of the backing paper.

2. Press down on the exit cover tabs to open the exit cover on the front of the

printer.

Exit Cover Tabs

3. Feed the backing paper over the peel bar.

4. Feed the backing paper through the lower opening of the exit cover. Close the

exit cover. Pull down on the backing paper to remove any slack.

Peel Bar

Lower Opening

Tear Edge

Backing Paper

When removing the backing paper, pull up across the saw-toothed tear edge. Make sure the backing paper tears at the edge.

5. Close the printer's cover.

6. Press Feed/Cut several times to feed at least three labels/tags to properly

position the supply and the ribbon.

Adjusting the Wide/Narrow Knobs

You may need to adjust the two wide /narrow knobs according to the width of your supply. For supply that is more than two inches, adjust the knobs to the wide setting. For supply that is two inches or less, adjust the knobs to the narrow setting.

You must adjust both of the knobs to the same position. If you experience ribbon smudging in cold, dr y

environments, adjust the wide/narrow knobs to the wide setting.

For wide supplies, push down and turn the wide/narrow knobs clockwise with a screwdriver.

For narrow supplies, turn the wide/narrow knobs counter-clockwise with a screwdriver until it pops back up.

The adjustment is shown in the wide p osition.

Wide/Narrow Knobs

Loading Ribbon

1. Open the cover.

2. Unlock the printhead by turning the

retaining latch.

3. Lift printhead assembly using the

printhead tab until the assembly locks into place.

4. Push the deflector tab down.

5. Slide the extra ribbon core on the

take-up reel as far as it w ill go with the "This End Out" writing facing out. Use your empty ribbon core as the take-up core. The take-up core only fits on the take-up reel one way.

6. Remove the new ribbon from the

package. Do not wrinkle or crush the new ribbon.

7. Slide the ribbon onto the back reel as far as it will go. The ribbon ro ll only fits

on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll.

Note: Make sure the “Monarch This End

Out” writing is facing out. The ribbon roll only fits on the reel one way.

8. Carefully feed the ribbon under bo th

ribbon rollers and printhead.

9. Align the ribbon and make sure it is

straight and centered throughout the path.

10. Tape the ribbon to the take-up core. Do

not tape the ribbon to the take-up reel.

11. Rotate the take-up core until the leader

is past the printhead.

12. Remove any slack in the ribbon by turning the take-up reel clockwise.

13. Hold the printhead assembly by the prin thead tab while pressing down on the

printhead release.

13. Close the printhead by pressing down on the thumb well until you hear it click into place. Close the cover. Press Feed/Cut several times to feed at least three labels/tags to properly position the supply and the ribbon.

Printhead Tab

Deflector Tab

Take-up Core

Take-up Reel

Ribbon Rollers

Adjusting the Print Contrast

The print contrast controls the darkness of the printing on your supply.

1. From the Main Menu, select Setup, then Contrast. You see the current setting, for example:

Enter contrast [-699/699]: +0

2. Press Å or Æ to change the contrast. Pressing Æ darkens the print; Å lightens the print. Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default 0), press Feed/Cut, then press Æ five times (50). Press Enter/Pause to select the displayed value .

Test Label? No Æ

3. Press Å or Æ to select either “Yes” or “No” to print a tes t label and check the print contrast. Press Enter/Pause.

4. Press Escape/Clear until you see the Main Menu.

Printing

Before you print, make s ure the printer is connec ted and ready to receive data . When you turn on the RFID printer, “Monarc h Initializing” flashes briefly and then

you see “Print Mode Ready.” If an error occurs while the printer is initializing, the error message flashes briefly on the d isplay and then you see “Print Mode Ready.” The printer displays “Not available” when you try to select the RF ID menus if the module is inoperative.

The printer accepts RFID and non-RFID ba tches once you see “Print Mode Ready.”

1. Download a format and a batch. Refer to the optional Packet Reference Manual for information on download ing print jobs.

2. The printer prints a strip of la bels or labels in on-demand mode. If printing RFID supplies, you see

RFID Printing… 1 of 10

If the RFID tag is not programmable for any reason, the label may print with an overstrike pattern, indicating that it should not be used. Your System Administrator should se t the desired Error Action accord ingly.

When printing on non-RFID supplies, you may also see a label with an overstrike pattern. Do not use that label. When using “overstrike” as the Error Action, the data prints on the non-RFID label, but there is no da ta printed on the RFID labe l.

RFID Overstrike

Non- RFID Overstrike

Note: The RFID printer pauses while programming the RFID tag.

3. Remove the printed labels. If the pr inter will be unused for extended per iods of time, we recommend leaving the printhead unlatched.

Menu Changes

Some changes were made to the menu str ucture for RFID. These menus should only be accessed by your System Administrator . Refer to the RFIDMP (Mul ti- Protocol) Application Notes or the HF (High Frequency) Application Notes available on our Web site for more in formation.

Clearing Jams

When you are printing and a jam occurs, the Fault light on the printer's front panel blinks.

1. Turn off the printer and open the cover and printhead assembly.

2. If necessary, remove the label roll and ribbon.

3. Remove the jammed labels and reload the label roll.

4. Close the printhead assembly and turn on the printer.

5. Press Feed/Cut several times to feed at least three labels/tags to properly

position the supply and the ribbon.

Cleaning

CAUTION: Do not use sharp objects to clean the printhead or touch the printhead .

This may damage the printhead and require a service charge.

Note: You must clean the printhead as described below to maintain printhead

life.

The rate and frequency at which you print determines how often you mus t clean the printer. You may need to clean the printhead, sensor, and platen roller :

♦ if there is any adhesive build-up in the supply path. ♦ after printing approximately three rolls of thermal

transfer/thermal direct supplies or after each ribbon.

♦ da ily if your printer is in an excessivel y dirty, hot, or humid

environment.

♦ if you frequently receive supply error codes or when you see

voids or streaking in the print as shown .

1. Turn off the printer and open the cover and printhead assembly.

2. Remove the label roll and ribbon (when clean ing the printhead).

3. Press down on the exit cover tabs to open the exit cover on the front of the

printer.

Voids

Streaks

4. Clean the platen roller when you see signi ficant adhesive build-up or a label is wrapped around the platen roller. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller.

If the brush does not remove all the adhesive, use isopropyl alcohol

Platen Roller

on the platen roller. Moisten a cotton swab with isopropyl alcohol and run the cotton swab across the platen roller. Turn the platen roller with your finger to make sure the platen roller is c lean all the way around. After cleaning, feed several inches of supply through without printing to remove any remaining isopropyl alcohol.

5. Rub the cotton swab moistened with iso propyl alcohol across the peel bar and remove any build-up.

6. Moisten another cotton swab with isopropyl alc ohol. Rub the cotton swab across the printhead and remove any bu ild-up. You may need to use a printhead CLEAN-STRIP if the printhead is e xtremely dirty or you see streaks on the supply.

Printhead

Supply Sensor

7. Rub the cotton swab across the supply sensor an d die cut sensor and remove any build-up.

8. Clean the build-up in the supply path.

9. Let the printer dry before you reload supplies.

10. Push on the exit cover f irmly to close it. Bo th latches will click into place.

11. Close the cover and printhead assembly.

12. Turn on the printer and press Feed/Cut several times to fee d at least three

labels/tags to properly position the supp ly and the ribbon. Resend your format, batch, and check digit packets.

Troubleshooting

This section provides solutions to minor printing problems.

Problem Action

Error message appears during startup

Does not print.

Does not feed. Set wide/narrow knobs correctly. Partially printed data.

Printing shadows or smears.

Light Printing.

Heavy Printing.

Voids in printing.

Serial bar codes do not scan.

Backing paper is wrapped around platen or peel roller.

Turn OFF the printer, wait fifteen seconds and then turn ON the printer. Cal l Service if the error message reappears.

Check supply. Check ribbon. Send a corrected format and batch packet.

Clean the printhead. Send a corrected format packet.

Clean the printhead. Change supply. Check ribbon.

Change supply. Adjust the print contrast. Check wide/narrow knobs. Check ribbon.

Clean the printhead. Change supply. Adjust the print contrast. Check wide/narrow knobs. Check ribbon.

Clean the printhead. Change supply type. Check ribbon.

Leave printhead unlatched when not in use. Use a print speed of 2.5 IPS. Adjust the print contrast.

Carefully remove the backing paper. Make sure the backing paper tears at the saw-toothed tear edge when using backfeed and peel mode .

Problem Action

Blank labels print or 750 series errors.

Printer does not read or program the RFID tag.

Clean supply sensors.

See your System Administrator. Make sure the following are set correctly for your inlay (RFID tag) type: Protocol (C1Gen1, EM4122), Read Power, and Write Power. Refer to your RFID Setup Guide & Supply Chart or HF Setup Guide & Supply Chart for more information.

Common Errors

If the action does not resolve the problem, call Ser vice at the number listed on the inside front cover of this manual.

Error Description/Action 002

005 018 025 052

053 101 226 228

229

230

400 403 409

410 411

Name must be 1 to 8 characters inside quo tes. Supply width is invalid. Code page selection defined in the field is invalid. Data length is too long. Data type in the RFID Da ta Field must be 0, 1, 2 , or 3. See your Syst em

Administrator for more informat ion. The starting block in the RFID Data Field is invalid. Format referenced by batch not in memory. Rule Record Line xx. Upload device must be H (Host) for Option 6. Memory class identifier is invalid. The identifier must be A (AFI),

D (DSFID), or E (EAS) f or Option 64. For more in formation, refer to the HF Application Notes.

Byte code is invalid. Byte code must be an 8-b it (1 byte) character for Option 64. For more inform ation, refer to the HF Application Notes.

Lock code is invalid. Lock code mus t be 0 (Unlock) or 1 (Lock) for Option

64. For more information , refer to the HF Application Notes. Invalid character following {. Field separator was not found. Printer memory is full. Delete unnecessary formats or graphics from

memory. Parity mismatch. Framing error (baud rate mismatch).

412 413 611 612

613 614

703

704

715

740

741

742

743

744

Flow control mismatch. Online receive buffer is full. Check for a flow control problem. Font, bar code, or density in the batch does not fit the format. The data in this line of the batch is either missing or does not match the

format. Reference point off supply. Portion of field off supply or there may b e an invalid character in the

packet. The printer sensed a calibration of differen t-sized black marks. Make

sure the correct supply type is loade d. Printer has not sensed a supply mark when expected or is out of

supplies. Press Escape/Clear and try to continue printing. Change supply.

Invalid data length/data mismatch. The data in the RFID Data Field has an incorrect data length or there is a data type mismatch between selected data type and actual data entered. For more information abou t the data length and data type, refer to the RFIDM P Application Notes or the HF Application Notes. This error also occurs when there is an error in the Expanded C1Gen2 fields. Check with your System Administrator about your format.

Command, hardware, inventory, or memory allocation error. There may be an RFID hardware or memory allocation error.

RFID tag missing. Tag not found in RF Field. The RFID tag was not found in the RF Field (area inside the printer where RFID tag is programmed.) Check supply loading. If you made supply or print position settings, make sure the RFID tag was not moved out of the programmable range.

Tag erase failed. The RFID tag was found in the RF Field, but could not be erased. Increase the number of re tries. For more information, refer to the RFIDMP Application Notes or the HF Application Notes.

Program tag failed. The RFID tag was found in the RF Field, bu t could not be programmed. Increase the number of retries. For more information, refer to the RFIDMP Applica tion Notes or the HF Application Notes.

Tag locked fail. The RFID tag is unable to be programmed because it is already locked. This is considered a bad R FID tag. For more information, refer to the RFIDMP Applica tion Notes or the HF Application Notes.

746

747

748

749

751

752 753 754

755 756 757 758

763 765

768

Lock tag fail. The RFID tag has not been locked to prevent reprogramming. This is considered a bad RF ID tag. For more information, refer to the RFIDMP Application Notes or the HF Application Notes.

Time out failure. An RFID command (read, program, etc.) has failed to complete in the maximum amount of allowed time.

Invalid data length/data mismatch from RFID in terrogator module. The RFID interrogator module found a pro blem with the data received from the printer. For more in formation, refer to the RFIDMP Application Notes or the HF Application Notes.

RFID Verify Fail. The RF ID verification process failed after writing (programming) tag. This is considered a bad RFID tag. For more information, refer to the RFIDMP Application Notes or the HF Application Notes.

Printer did not sense a black mark when expected. Press Escape/Clear and try to continue printing. Change supply.

Printer sensed a mark in the wrong place. Printer sensed a mark that is too long. Check for a ribbon jam or remove any slack in the ribbon by turning the

take-up reel clockwise. Load a new ribbon. Printhead is open. Close the printhea d. Load supplies. Load supplies (supply length mismatch). Press Feed/Cut. Either the supply is not seen, the on- demand sensor is broken, or a label

was removed too quickly. Check for a label jam or reload supplies. Waiting to dispense label. Press Feed/Cu t. The printhead has less than 8 bad dots and can shift bar code fields to

avoid bad dots. Press Es cape/Clear to continue printing. Printhead has more than 8 bad dots within the format area or is n ot

connected. Replace or connect printhead as necessar y.

The printer does not recalibrate (feed a blank label) a fter any RFID error. Refer to the RFIDMP Application Notes or the HF Application Notes (on our Web site) for more information.

RFID Printer Specifications

Height: Width: Depth: Weight: Shipping Weight: Power Source:

13 inches (330 mm)

12.5 inches (318 mm)

17.3 inches (439 mm) 29 lb. (13.2 kg) 34 lb. (15.5 kg)

90-132V 180-264V

Printhead:

Thermal at 4 inches (1012 mm) wide 203 dpi (8.0 dots per mm) Optional 300 dpi (11.8 dots per mm)

Speed:

2.5, 4.0, 6.0, 8.0, and 10 .0 ips (inches per second). 12.0 ips (305 mm) printing is an op tion that must be purchased separately. 2.5 is the default for serial bar codes. Note: The RFID printer pauses while programming the RFID tag.

Operating Temperatures Direct: Transfer: Storage:

40°F to 104°F (4° C to 40°C) 40°F to 95°F (4° C to 35°C) 15°F to 120°F (-9° C to 49°C)

with autoselect 50/60Hz

Humidity:

5% to 90% non-condensing

RFID Supply Specifications

RFID supplies are available in a variety of sizes. Printing over the RFID inlay causes printing irregularity. Refer to the RFID Setup Guide & Supply Chart or the HF Setup Guide & Supply Chart for illustra tions to determine which type o f RFID supplies you are using and basic prin ter configuration information.

Supply Types:

Supply Widths:

Supply Lengths:

Roll Inside Diameter:

Roll Outside Diameter:

Ribbon Width: Ribbon Length:

Additional RFID supplies may be available by request. Contact your RFID Representative for more information.

Thermal Transfer or Thermal Direct Die Cut or Black Mark

0.75 inch (19 mm) minimum

4.0 inches (102 mm) maximum

1.0 inch (25.4 mm) minimum

13.0 inches (330 mm) maximum Note: The supply length depends on the inlay selec ted.

4.0 inches (102 mm)

8.0 inches (203 mm) maximum

4.3 inches (110 mm) for 4.0 inch (102 mm) supply 23,600 inches (600 meters)

Tag Cut Dimensions

Use these specifications for the 926™ Knif e with the RFMP printer. Use only Monarch®/Paxar® approved RFID tag supplies.

Widths: 1.5 inches to 4.0 inches (38 mm to 102 mm) Lengths: 1.5 inches to 16.0 inches (38 mm to 406 mm) Thickness: 7 mils to 14 mils Batch Separator: 3.66 inches (93 mm) Note: The limited warranty on knives used in or with RFID printers is one (1)

year from the date of shipment, or 500,000 cuts, wh ichever occurs first.

RF Specifications

The UHF radio operates in the 902 – 928 MHz frequency range in accordance with FCC Rules and Regulations.

The HF radio operates at 13.56 MHz in accordance with FCC Rules and Regulations.

Additional frequencies may be available for internationa l locations by request. Contact your RFID Representative for more information.

Paxar 9855 RFID User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual