Page 1
Operator's
Operator's
Handbook
Handbook
Monarch
Printers
9844™
9854™
®
TC9854OH Rev. AB 4/08 ©2007 by Avery Dennison Corp. All rights reserved.
Page 2
Copyright
© 1997-2008 by Avery Dennison. All rights reserved.
Monarch®, 9844, and 9854 are trademarks of Paxar Americas, Inc.
Avery Dennison® is a trademark of Avery Dennison Corp.
Reprinting and reproduction of these documents, including extracts, is only allowed
with the express permission of the manufacturer. More detailed information is
available from your supplier.
Copyright
Copy
Protected rights
Alterations
Guarantee
The documentation is subject to copyright. The copyright claims include all forms
and types of material and information which may be protected by current copyright
laws. No part of the documentation may be copied, reproduced in any other
manner, processed or translated into another language, irrespective of the manner
and fashion or with which means this takes place.
Electronically stored device information (CD-ROM, Internet) supplied by the
manufacturer may be printed out by the user, provided that the print medium serves
the use or servicing of the described product.
Names are generally given without any mention of existing patents, registered
designs or trademarks. The absence of a corresponding remark does not give any
implication that the name can be used at will. All trademarks are recognised.
No liability is assumed for the accuracy of the contents of this documentation. The
manufacturer reserves the right to alter technical or other specifications with no prior
notice. Deviations in the documentation from prevailing conditions do not represent
an obligation to redeliver.
The manufacturer does not guarantee the existence or non-existence of properties
with the description of subject contents. Nor does the manufacturer give any
express or tacit guarantee declarations whatsoever.
Page 3
05/08 Rev. AB OPERATOR’S HANDBOOK Safety
Safety Information
General notes on safety are found in this section.
Special safety notes and warnings about possibly dangerous operations are
listed at the top in the user manual.
¯ Warning notes and warning symbols are also attached directly to the
printer and components. Pay attention to these safety notes as well.
Warnings in the text
Important information that must be followed is marked as follows:
WARNING!
Indicates risks that could result in death or serious personal injury!
« Follow these safety instructions.
CAUTION!
Indicates risks that could lead to material damage or bodily injury (minor
injuries).
« The instructions must be followed to prevent damage or injury.
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05/08 Rev. AB OPERATOR’S HANDBOOK Safety
General safety notes
CAUTION! - The printer operates safely when you observe all necessary
information.
« Proper operation of the product requires the user to read and follow these
operating instructions. The warranty does not cover service required as a
result of operator error and/or failure to read and follow the documentation.
WARNING! - Any changes or modifications not expressly approved by us
could void the user's authority to operate the equipment.
« Only operate the printer using the system voltage indicated on the
nameplate!
« Only connect the printer to a grounded power outlet.
« Only use the printer within specified environmental conditions!
« Only operate the printer when the cover is closed!
« Only trained and authorized personnel should operate the printer!
« During operation, the printhead can become hot! Be careful when touching
the printhead!
« Do not make any modifications to the printer!
« Do not spill any liquids into the printer!
« Repairs to the device must be performed by authorized specialists!
« Before cleaning the printer, turn off the printer and disconnect the power
supply!
« Only use original accessories!
« Connect the printer only to other devices that fulfil SELV (safety extra-low
voltage) circuit requirements to EN 60950!
Keep long hair, loose jewelry, long sleeves, etc. away from the printer
during operation.
« Wear sufficient personal protection gear.
The printer can only be disconnected completely by removing the power
supply cable. For this reason:
« Make sure that the printer’s power supply socket is readily accessible!
« In case of emergency, turn off the printer and disconnect the power supply
cable!
« Keep these operating instructions in a safe place and make sure they are
read.
« The printer must be operated, adjusted and serviced by instructed and
authorized personnel.
« Carefully follow all procedures listed in this manual.
Service Special servicing, error searching and error correction are to be performed by
authorized personnel.
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05/08 Rev. AB OPERATOR’S HANDBOOK Safety
Equipment safety
Thermotransfer label printers are designed for printing label material, using
the thermal direct or thermal transfer printing process. It is possible to use a
wide range of label materials and thermal transfer ribbons. See
“Specifications” for more information.
Avery Dennison assumes no liability for damage due to improper use of the
printer and/or material.
Protect against injuries that can result from electrical
current
WARNING!
The printer is connected to a power supply! Contact with live electrical
components can result in life-threatening currents through the body and
burns.
« Only use the printer with the cover closed.
« Do not remove the cover.
« If liquids penetrate the printer, immediately turn off the printer and
disconnect the power supply.
Protect against injuries that can result from mechanical
actions
WARNING!
Risk of injury during operation due to moving or rapidly rotating parts! Keep
long hair, loose jewelry, long sleeves, etc. away from the printer during
operation.
« Wear sufficient personal protection gear.
« Turn off the printer before making any mechanical adjustments.
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05/08 Rev. AB OPERATOR’S HANDBOOK Safety
Disposal Procedures
Waste Electrical and Electronic Equipment (WEEE) for
European Union (EU) customers
Avery Dennison is fully committed to achieving the EU mandated WEEE
WEEE Symbol
directives.
This product, its components, and accessories must be sent to a designated
collection facility for proper disassembly and disposal in accordance with the
WEEE directives. Any product or accessory marked with the WEEE symbol
must be returned to a designated collection facility.
For proper disposal of the printer outside the U.S., send the printer and its
accessories to:
Paxar EMEA, 4 Awberry Court
Croxley Business Park, Hatters Lane
Watford WD18 8PD
U.S. Battery Disposal Information
Do not throw in trash. Dispose to your local regulations.
Batteries can also be returned postage-paid to:
ERC
200 Monarch Lane
Door #39
Miamisburg, OH 45342
Page 7
05/08 Rev. AB OPERATOR’S HANDBOOK Safety
FCC Regulations - Class B
WARNING
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful
interference to local radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Réglement sur le brouillage radioélectrique édicte par le
ministère des Communications du Canada.
Page 8
05/08 Rev. AB OPERATOR’S HANDBOOK Table of Contents
Table of Contents
GETTING STARTED ......................................................................................................1-1
Installing the Printer............................................................................................................1-2
Unpacking the printer .........................................................................................................1-2
Carrying the Printer.............................................................................................................1-2
Printer Contents ..................................................................................................................1-3
Removing the Transportation Lock ....................................................................................1-3
Terms to Know ...................................................................................................................1-4
About the Printer.................................................................................................................1-5
About the 9854 Dispenser (Peel) and Internal Liner Takeup .............................................1-7
Identifying Printer Connections..........................................................................................1-8
Safety Information ..............................................................................................................1-9
Using the Control Panel (Display)....................................................................................1-10
Operating Modes...............................................................................................................1-11
Using the Printer ...............................................................................................................1-13
Connecting the Printer ......................................................................................................1-13
Setting the Interface ..........................................................................................................1-14
Using the 9854 Printer with Internal Liner Takeup ..........................................................1-14
Using the 9854 Printer with Dispenser .............................................................................1-15
Offline Operation ..............................................................................................................1-16
Online Operation...............................................................................................................1-17
Creating a Print job ...........................................................................................................1-18
Sending a Print Job ...........................................................................................................1-18
Using Compact Flash Cards..............................................................................................1-19
Setting the Realtime Clock (9854 only)............................................................................1-20
SETUP................................................................................................................................2-1
Loading Diagrams...............................................................................................................2-2
Selecting Ribbon/Material ..................................................................................................2-5
Loading Material.................................................................................................................2-6
Loading a Ribbon..............................................................................................................2-11
Material/Ribbon End.........................................................................................................2-13
Setting Printhead Support .................................................................................................2-14
Setting the Material Parameters ........................................................................................2-15
CARE & MAINTENANCE .............................................................................................3-1
Safety ..................................................................................................................................3-2
Troubleshooting ..................................................................................................................3-2
Note on Cleaning ................................................................................................................3-2
Cleaning the Printhead........................................................................................................3-3
Replacing the Printhead ......................................................................................................3-4
Cleaning the Print Roller ....................................................................................................3-5
Cleaning the Punch (Die Cut) Sensor .................................................................................3-6
SPECIFICATIONS..........................................................................................................A-1
Printers ...............................................................................................................................A-2
Supplies (Material).............................................................................................................A-3
Ribbon (Foil)......................................................................................................................A-3
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05/08 Rev. AB OPERATOR’S HANDBOOK
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Getting Started
Installing the Printer
About the Printer
Using the Printer
1-1
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Installing the Printer
Information in this document supercedes information in previous versions.
Check our Web site (www.monarch.com) for the latest documentation and
release information.
Unpacking the printer
Keep the box and packaging materials in case the printer ever needs repair.
1. Remove all loose objects from the packaging.
2. Carefully lift the printer and packaging out of the box.
¯ CAUTION! - Do not lift the printer by holding the plastic parts on the front
and back! This could damage the printer.
¯ CAUTION! - Do not grip the front cover to carry the printer! This could
damage the printer.
1-2
Fig. 1: 9854 in the original packaging.
3. Remove the packaging and plastic wrap from the printer.
4. Place the printer on an even surface.
Carrying the Printer
The printer weighs 31 lbs (14 kg).
« To carry the printer, grip the baseplate from the front and back (see Fig. 2).
Fig. 2: When lifting the printer, grip under the baseplate!
Packaging ¯ Always use the original packaging to move the printer.
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Printer Contents
After you unpack your printer, make sure you have all the necessary
components and that the printer was not damaged during shipping.
• Printer
• Power supply cable
The plug for the power supply is different depending on the country of
delivery.
• Data cable
Centronics IEEE 1284 CA Cable 2 m.
• Core adapters
There are two core adapters each for the material rolls with a internal core
diameter of 3 inches (76mm) and 4 inches (101 mm). The core adapters are
placed on the printer material dispenser.
• Empty foil core
For rewinding the ribbon (foil). The backing paper is placed on foil rewind
reel.
1-3
9854 with
Internal Liner
Takeup Reel
• Operator’s Handbook
• Size 10 Torx screwdriver
Used to replace the print roller and add a dispensing (peel) edge.
• 9854 printer with installed deflector
• Housing front part, bottom side with screw (Fig. 3 right side)
¯ Use the housing parts if the printer does not have the internal liner takeup
reel (rewinder).
Fig. 3: These housing parts are shipped loose with the printer with internal liner takeup.
Removing the Transportation Lock
1. Open the cover.
9854 with
Dispenser
2. Remove the two foam pads holding the printhead in place.
« Remove the connector from its transport position at the printer bottom and
connect it to the front of the printer.
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Terms to K now
Review these terms before you continue.
Dispenser Peel mode. The printer separates the
backing paper from the label as it prints.
The printer stops after each label to allow
you to remove it.
Material Supply (labels, tags, etc.)
Self-adhesive material Labels
Light barrier Material (supply) sensor
Transmission sensor Die cut sensor
Reflex sensor Black mark/aperture sensor
Punched material Die cut supply.
Reflex mark material Black mark or aperture supply.
Rewinder Internal liner takeup reel. Winds the
backing paper up as it is separated from
the labels in dispense (peel) mode.
1-4
External rewinder Optional device that rewinds printed
labels or backing paper after they exit the
printer.
Endless print quantity Continuous mode. The printer prints
labels without stopping.
Foil Ribbon
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About the Printer
Cover
Open to insert material
and foil (ribbon).
1-5
LCD graphics display, 4 buttons;
Control panel
displays printer operating status,
enables parameter menu
settings.
Connection for additional
devices
Connection for
optional cutter.
Window
Allows material/foil check
without opening the
cover.
Fig. 4: Exterior view of the printer.
Foil unwinding reel
Holds the new foil roll.
Foil takeup roll reel
Holds the used foil.
Flange mount for additional
devices
Optional cutter may be
connected here.
Pressure lever
Opening the pressure lever raises the
printhead. Open when loading the
material or foil or to clean the printhead
or printing roller.
Fig. 5: Operating parts.
Material rewinder
Labelling material roller inserted
here.
Material tension roller
Ensures even feed of the
labelling material.
Guide plate
Prevents the material roll from
slipping sideways.
Adapter rings
To set the core to the material
roll’s diameter.
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1-6
9854 with
Dispenser
(Peel) and Liner
Takeup
Dispensing edge
Removes the labels
from the backing
Connection of the
dispensing edge
Dispensing roller
Holds the material
Dispensing roller release button
paper.
Connector
sensor.
tight over the
dispensing edge.
Press the button to release the
dispensing roller.
Deflector
Deflects the
backing paper.
Fig. 6: Additional operating parts of the printer with dispenser.
Takeup Reel
Wraps up the
backing paper.
Deflects the printed label
without dispensing any
Deflector
labels.
Deflector
Deflects the labels.
Fig. 7: Additional operating parts of the printer with internal liner takeup.
Takeup Reel
Wraps up the
labels.
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About the 9854 Dispenser (Peel) and Internal Liner
Takeup
The 9854 printer has an internal liner takeup reel, which allows labels to be
dispensed (using the dispensing edge) or rewound inside the printer (using
the deflector) after printing.
After the printer is turned on, the takeup reel is initialized and the label
material is stretched.
If an error occurs, the takeup reel turns off automatically.
When the maximum diameter of the takeup roll is reached, a message
appears and the takeup reel turns off automatically.
The following modes of operation are available with the dispenser:
• Dispenser Mode with Dispensing Edge Sensor:
The printed label sticks to the dispensing edge (set dispensing position).
Once the label is removed, the next label prints.
• Dispenser Mode with Foot Switch:
Pressing the foot switch triggers the printing and dispensing of one label.
The next unprinted label is immediately positioned under the printhead.
1-7
P See “Using the Dispenser” for more information.
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Identifying Printer Connections
¯ CAUTION! - Only use approved add-on devices or damage to the printer
may occur.
« Only connect devices that fulfill SELV (Safety Extra-Low Voltage) circuit
requirements to EN 60950.
« Connect only original accessories.
P Refer to the “Advanced Applications” section on your CD-ROM for more
information about the 9854 network connection.
1-8
Start/stop signal input
Connection for a foot switch
(signal starts the printer) or a
stacker (signal stops the
printer).
Serial Interface
RS232 or RS422/485, on the
optional I/O board.
Signal interface
4 inputs / 3 outputs, belongs to
the optional I/O board.
Keyboard connection
In offline mode, the keyboard
can be used for data input and
print job selection.
Centronics connection
For parallel data transfer.
USB connection
For USB data transfer.
Card insert (9854 only)
For Compact Flash cards,
which can be used to save
fonts, logos or graphics.
RS232 interface
For serial data transfer.
Status LED/Ethernet
(9854 only)
Network connection
(9854 only)
Connection for an Ethernet 10/
100 BaseT network.
Power switch
Turns printer on/off.
Fig. 8: Back view of the 9854 printer.
Power supply
Connection to the power supply
using the supply cable provided.
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6
9844/9854
Safety Information
!
WARNING
Keep hands clear
of rollers.
A534
1-9
Fig. 9: Warning signs of the printer.
The warning sign shown in Fig. 9 explains the risk of getting hands, fingers,
loose clothing, jewelry, etc. caught between rotating parts of the printer.
The warning sign shown in Fig. 9 warns of the risk of getting hands or fingers
burned at hot surfaces close to the printhead.
Plug the power supply into a grounded electrical outlet.
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Using the Control Panel (Display)
Display
Cut button Online button Feed button Prog button
1-10
Fig. 10: Control panel
Display With 32 digits and two lines, the display shows the operating conditions
(modes) for parameters, values, status and errors. You can select the display
language. Backlighting ensures good legibility.
Button
Functions
Online Button
The buttons offer a multitude of operating functions. A logical menu structure
is used for operation. The meaning of each button varies according to the
operating mode and the menu item. Additionally, special functions have been
programmed for certain button combinations.
• Switches between online and offline mode.
• Confirms entries, menu items, and messages.
• Selects print jobs and enters values in standalone mode.
Cut Button
• Triggers a cut. Requirements:
– Cutter installed and enabled
– Printer offline
• Scrolls down through the menu and selects menu items
• Decreases values
Feed Button
• Feeds material when the printer is offline
• Starts the printing process once feed has been stopped (in online mode)
• Scrolls up through the menu and selects menu items
• Increases values
Prog Button
• Accesses the parameters menu when offline
• Returns to the previous menu item and/or exits the menu.
P For more detailed descriptions of the button functions, see
– “Offline Mode” and “Online Mode” in this manual
– or refer to the “Info-Printouts and Parameters” section on your CD-ROM.
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Operating Modes
Offline Mode
Display Meaning
OFFLINE 0 JOBS No jobs are waiting to be processed.
Tab. 1:Display in offline mode.
Settings can be made when the printer is offline. The offline mode is normally
active when the printer is turned on. Print jobs are received with the selected
interface, but not processed.
¯ To configure the printer so it goes online when turned on, set the following
parameter to Online:
SYSTEM PARAMETER > Turn-on mode
Online Mode In online mode, print jobs are received and processed immediately.
Display Meaning
ONLINE 0 JOBS No jobs are waiting to be processed.
1-11
ONLINE 0. JOBS Current data transfer to the printer is shown on
the display by the dot on the bottom right, next to
the number of loaded jobs.
ONLINE 13 JOBS
Restcount: 25
During printing, the display also shows the
number of print jobs read (13) and the remaining
number of labels (25) to be printed in the current
job.
ONLINE 13 JOBS
Restcount: endless
If a print job recognizes an endless (continuous)
number of labels to be printed, then the remaining
number for this job is also shown as endless.
Tab. 2: Possible messages in online mode.
¯ To stop printing, press Online.
Message Mode The printer uses the message mode to signal an error or a particular
operating status. Message mode indicates that the printer is waiting to quit or
for a fault to be corrected. When exiting, the printer switches from message
mode to offline mode (depending on the error and the progress of the
previous process).
Display Meaning
Status 5001
No punch detected
Messages are made up of the status number and
a brief descriptive text.
Tab. 3: Example of a message.
The messages shown in Table 3 occur when the printer is set for using
labelling material with perforation, but continuous form material without
perforation is loaded. The printer continues to feed the material for a few
seconds before it generates an error message.
P Refer to the “Error Messages” section on your CD-ROM for more information
on message reports and a detailed list of all messages.
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05/08 Rev. AB OPERATOR’S HANDBOOK Getting Started
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1-12
Standalone
Mode
(9854 only)
In standalone mode, the print jobs are not transferred with a data cable, but
are stored on a Compact Flash card. They are selected from the printer’s
display or a keyboard connected to the printer.
P Refer to the “Advanced Applications” section on your CD-ROM for more
information on using standalone mode for the 9854 printer.
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Using the Printer
Connecting the Printer
WARNING!
Touching live electrical parts causes exposure to hazardous electrical
currents that may lead to burns!
« Make sure the printer is turned off before connecting the power cable.
« Only connect the printer to an electrical outlet that provides the correct volt-
age, which can be found on the rating plate.
« Only connect the printer to a grounded electrical outlet fitted to authorized
standards.
« Connect the power cable so that:
– no one trips or steps on it.
– it can be easily unplugged from the power outlet.
1-13
1. Turn off the printer. On the back of the printer press (O) to turn off the printer.
2. Connect the printer to the power supply using the cable provided.
3. Using the data cable supplied, connect the Centronics interface on the
printer to the host computer.
4. Turn on the printer. On the back of the printer, press (I) to turn on the printer.
Display Description
System start... The boot loader has started.
System start...
Start user prog
Avery AP 5.4
V 1.02
Memory: 8MB
Flashcard: 32MB
OFFLINE 0 JOBS Offline mode
Tab. 4: Messages on the display when the printer is turned on.
5. Press Online to switch to the online mode:
Valid firmware recognized, program starts.
Printer type (for example: AP 5.4/9854)
Version number of the printer firmware.
Internal RAM (for example: 8 MB)
Optional RAM on the Compact Flash card (for
example: 32 MB) – only displayed when a
Compact Flash card is in use.
ONLINE 0 JOBS
¯ When the parameter SYSTEM PARAMETER > Turn-on mode is set to Online,
the printer switches to online mode when turned on.
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Setting the Interface
By factory default, the printer is set for data transfer using the Centronics
interface. Print data can be transferred using the RS232, USB or Ethernet
interface (9854 only).
« Select the interface with the following parameter:
Set INTERF. PARAM. > EASYPLUGINTERPR to Interface
P Refer to the “Info-Printouts and Parameters” section on your CD-ROM for
more information about setting parameters.
P Refer to the “Advanced Applications” section of your CD-ROM for more
information about using 9854 Ethernet.
Using the 9854 Printer with Internal Liner Takeup
Disable « Set SYSTEM PARAMETER > Periph. Device to None
¯ If you do not insert printing material before enabling the liner takeup, an
error message appears.
1-14
P For more information on loading material, see “Loading Material.”
Enable 1. Set SYSTEM PARAMETER > Periph. Device to Intern Rewinder
When enabled, the rotational direction of the takeup is set.
Rewinder direct.
Facing outside
2. Press Cut/Feed to change the rotation direction.
3. Press Enter to confirm your setting.
The printer restarts. The main menu now contains the additional menu
REWINDER PARA, which holds the parameter Rewind direction. This can be used
to change the rotational direction.
During initialization, the printer attempts to stretch the label material.
Possible Errors Shortly after enabling the internal liner takeup, you may see
Status 5004
Rewinder mat. tear
Facing outside is the default setting.
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Possible causes:
– Material is not loaded, or the material’s end was not fixed to the takeup
reel. Attach the end to the takeup reel and press Online.
– The material is not stretched tightly. Press Online.
The printer is now ready for the next print job. You may need to adjust the
basic initialization settings because of:
• Very small labels
• Very rough backing paper
• Backing paper much heavier than label
• Labels stuck to backing paper
• Backing paper perforated along label contour
Using the 9854 Printer with Dispenser
Disable « Set SYSTEM PARAMETER > Periph. Device to None
Enable « Set SYSTEM PARAMETER > Periph. Device to Dispenser
The printer restarts. The main menu now contains the additional menu
DISPENSER PARA , which holds the parameters required for dispenser
mode:
1-15
Parameter Possible Settings
Dispenser Mode Real 1:1 mode (default), batch mode, Normal 1:1 mode
Dispensing
Position
Display Mode Job rest quant. (default), Dispense counter
Dispense counter Preset Amount (default: 0)
Application Mode Safe mode (default), Immediate mode
Start Mode Edge (default), Level low active
Start Source Foot switch (default), Light barrier
Tab. 5: Parameters in the menu DISPENSER PARA.
P Refer to the “Info-Printouts and Parameters” section of your CD-ROM for
more information on the listed parameters.
Set in millimeters (default: 0.0 mm)
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1-16
Configuring the
Dispenser
Position
Label length
< 40 mm
• Application A:
The label is dispensed (peeled) so that a small portion still sticks to the
backing paper above the dispensing edge. After the dispensed label is
removed, the next label is immediately printed and dispensed.
« Set DISPENSER PARA > Dispenseposition to –6.0 mm (set to –8.0 mm if the
material is very adhesive).
« Set DISPENSER PARA > Start Source to Light barrier.
• Application B:
The printing and dispensing of the label is controlled by the optional foot
switch.
« Set SYSTEM PARAMETER > External Signal to Stacker full.
« Set DISPENSER PARA > Dispenseposition to –6.0 mm (set to –8.0 mm if the
material is very adhesive).
« Set DISPENSER PARA > Start Source to Foot switch.
¯ If using very short labels (< 40 mm) set PRINT PARAMETERS > Material length
< 40 mm (1.6 inches). The printer automatically initializes the material, which
improves the impression accuracy of the printout.
P Refer to the “Info-Printouts and Parameters” section on your CD-ROM for
more information on parameter DISPENSER PARA > Calibration mode.
Offline Operation
Press the buttons indicated in black to perform the listed functions.
• Switching from offline mode to online mode:
OFFLINE x JOBS ONLINE x JOBS
Online
• Switch to online mode when the print job is stopped:
OFFLINE x JOBS
Stopped xx
Online
ONLINE x JOBS
Stopped xx
• Slow material and ribbon feed:
OFFLINE x JOBS OFFLINE x JOBS
Online
Feed
feeding…
• Material travels backwards under the printhead:
OFFLINE x JOBS OFFLINE x JOBS
Cut Online
feeding…
• Reset:
OFFLINE x JOBS OFFLINE x JOBS
Cut Online
Feed
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05/08 Rev. AB OPERATOR’S HANDBOOK Getting Started
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•
Access the parameter menu:
1-17
OFFLINE x JOBS PRINT INFO
Prog
• Feed material until the next punch (die cut) is reached or when the button is
held down:
OFFLINE x JOBS OFFLINE x JOBS
Feed
feeding…
• Setting the label length automatically:
OFFLINE x JOBS OFFLINE x JOBS
After pressing the two buttons, the printer feeds the label material, until two
punches have passed the label sensor. The measured label length is
displayed and saved into parameter PRINT PARAMETERS > Material length. Next,
the parameter PRINT PARAMETERS > Material type is set to “punched.”
OFFLINE x JOBS
Displays the measured label length.
198.5 mm
Feed
Prog
Manual Calibrate
¯ The label length measured by this function is from label end to label end.
If material with very large punches is used, this measurement does not work
properly. In this case, measure and set the label length manually (label length
+ punch length).
Online Operation
Press the buttons indicated in black to perform the listed functions.
• Switching to offline mode:
ONLINE x JOBS OFFLINE x JOBS
Online
• Setting the print contrast: Press Feed to increase and Cut to decrease the
print contrast.
ONLINE x JOBS Print contrast
Prog
xxx%
• Interrupting the print job: The printer finishes printing the current label.
ONLINE X JOBS
Prog
Restcount XXX
a) The message “Stopped xxx” alternates with “Press Feed.”
ONLINE X JOBS
Stopped XXX
a
• Switching to offline mode while the print job is stopped:
ONLINE X JOBS
Stopped XXX
Online
OFFLINE x JOBS
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05/08 Rev. AB OPERATOR’S HANDBOOK Getting Started
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•
Continuing the print job:
ONLINE X JOBS
Stopped XXX
Feed
ONLINE X JOBS
Restcount XXX
• Standalone operation (9854 only): Selecting a print job stored on a Compact
Flash card (for example, Testdat.FOR):
1-18
Windows
Printer Driver
File with Print
Commands
ONLINE x JOBS Choose a file
ProgOnline
Testdat.FOR
Creating a Print job
There are two ways to create a print job: Use the Microsoft® Windows printer
driver, or create a text file using print commands.
• Printer drivers are available for different versions of Windows. You can print
from nearly every Windows application using the printer drivers. However,
functionality is strongly dependent on the choice of software. We recommend
label layout programs.
« Printer drivers for different versions of Windows are available on our Web site
(http://www.machines.averydennison.com/printersystems_gb.nsf/
wview/L4L3?OpenDocument). Select the drivers for models AP4.4 (9844)
and AP5.4 (9854).
P See the printer driver’s help function for more information. Refer to your
Windows operating system help to install a driver.
• You can write a sequence of commands in a text file and send it to the printer.
To do this, you can use any text editor and the MS-DOS copy command.
Easy Plug provides a special command language to program print jobs.
However, writing a print job in text file format requires some programming
knowledge. You cannot preview the resulting printout on the screen. Print a
test print to see a copy of the finished result.
P Refer to the Easy Plug manual for examples of print jobs.
Sending a Print Job
The printer processes print jobs once the jobs are sent to the printer’s RAM
either by direct transfer from your computer with a data cable, or by saving to
a Compact Flash (CF) card for the 9854 printer.
Data Cable The print job can be sent using parallel or serial communication. Connect the
computer and the printer with the serial or parallel cable. Send the print job
file – from the DOS window – to the interface (for example, “copy testjob.txt
lpt1” to send the print job to the parallel interface).
To send the print job from a text program, make sure the printer driver is
installed.
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1-19
Compact Flash
Card
You need the following to load a print job from a Compact Flash card:
• a 9854 printer
• a Compact Flash card (copy the print job to the \FORMATS directory)
• a computer with a PCMCIA drive and
• an adapter for the Compact Flash card.
Rename the print job file on the Compact Flash card to autostrt.for so the
printer recognizes it. Once this is finished, the printer completes the print job
as soon as it is set to online mode.
Using Compact Flash Cards
¯ CAUTION! - Only use approved Compact Flash cards (order number
160002).
¯ CAUTION! - Wait five seconds after turning off the printer before
removing or inserting the Compact Flash card!
¯ The printer firmware cannot use more than 128 MB of card storage
capacity.
Wide guide notchSlim guide notch
Inserting a
CF card
Fig. 11: Example of a 32 MB Compact Flash card.
1. Turn off the printer. Wait five seconds.
2. Insert the Compact Flash card completely into the card slot. The wide guide
notch should face upwards (see Fig. 12).
¯ Push the Compact Flash card into the slot until the release button (1)
comes out. The card sits flush with the back wall.
Fig. 12: Inserting a Compact Flash card into a 9854 printer. If the Compact Flash card is
inserted correctly, it sits flush with the printer’s back wall (right).
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05/08 Rev. AB OPERATOR’S HANDBOOK Getting Started
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Setting the Realtime Clock (9854 only)
The 9854 printer’s realtime clock can be used to calculate and print the
expiration date of perishable goods.
To set the realtime clock:
1. Navigate to the parameter SYSTEM PARAMETERS > Realtime clock
1-20
Realtime clock
dd.mm.yyyy hh:mm
2. To enter the date and time, press Cut to shift the cursor, Feed to change the
setting, and Online to save it.
P Refer to the “Info Printouts and Parameters” section on your CD-ROM for
more information on setting parameters.
dd=day, mm=month, yyyy=year, hh=hour,
mm=minute
Outputting the realtime clock value using Easy Plug
Use the following Easy Plug commands to output the current realtime clock
value:
• #YC realtime as text
• #YS realtime as bar code
• #VDD defining date and time variables
P Refer to the Easy Plug manual for more information.
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Setup
Loading Diagrams
Printer with Dispenser (Peel)
Selecting Ribbon/Material
Loading Material
Loading a Ribbon
Material/Ribbon End
Setting Printhead Support
2-1
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Loading Diagrams
The loading diagrams show the material and ribbon path through the printer.
• Material is wound with the labels facing outwards
• Ribbon is wound with the colored side facing inwards.
12
3
11
2-2
10
9
0
6
1
5
2
3
4
8
7
6
Fig. 1: Material and ribbon path in printer.
No. Description
1 Ribbon rewinding reel
2 Ribbon unwinding reel
3 Material tension roller
4 Guide disk
5 Material roll
6 Material guide
7 Light barrier fitting
8 Print roller
4
5
Bild_3/Z0194.cdr
9 Adjusting wheel for printhead support
10 Pressure lever
11 Ribbon deflection roller
Tab. 1:Operating parts of the printer.
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
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9854 Printer with Internal Liner Takeup Reel (Rewinder)
12
3
15
2-3
14
13
0
6
1
5
2
3
12
4
7
8
91011
6
Fig. 2: Material and ribbon path through printer with internal liner takeup.
No. Description
1 Ribbon rewinding reel
2 Ribbon unwinding reel
3 Material tension roller
4 Guide disk
5 Material roll
6 Clip
4
5
Bild_3/Z0194.cdr
7 Internal liner takeup reel
8 Deflection roller
9 Material guide
10 Light barrier fitting
11 Deflection plate
12 Print roller
13 Adjusting wheel for printhead support
14 Pressure lever
15 Ribbon deflection roller
Tab. 2: Operating parts of the printer with internal liner takeup.
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
9854 Printer with Dispenser (Peel)
12
3
15
2-4
14
13
0
6
1
5
2
3
4
12
11
8
910
6
7
Fig. 3: Material and ribbon path through printer with dispenser (peel).
No. Description
1 Ribbon rewinding reel
2 Ribbon unwinding reel
3 Material tension roller
4 Guide disk
5 Material roll
6 Clip
4
5
Bild_3/Z0194.cdr
7 Internal liner takeup reel
8 Deflection roller
9 Material guide
10 Light barrier fitting
11 Deflection plate
12 Dispensing edge (peel)
13 Adjusting wheel for printhead support
14 Pressure lever
15 Ribbon deflection roller
Tab. 3: Operating parts of the printer with dispenser (peel).
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Selecting Ribbon/Material
About Material
Use Monarch-approved material. See “Specifications” for more information.
About Ribbons
Use Monarch-approved ribbon. See “Specifications” for more information.
2-5
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Loading Material
WARNING!
Rotating axles! – Keep long hair,
loose clothing, jewelry, etc. away
from the printer!
« Do not operate the printer with the
cover open!
« Be careful when touching the
printhead. It may be hot.
The printer can use both roll and fan-fold
material. Follow these steps to load
material.
P See “Specifications” for more information
about the media.
2-6
1. Open the cover.
2. Release the printhead pressure lever (1).
3. Remove the external guide plate (2) from
the material roller.
4. Push the material roll onto the correctly
sized adapter disc (3) on the unwinder.
Push the guide plate back on.
¯ The material roll turns counter-
clockwise when unwinding!
¯
¯
5. Insert the material as shown (Fig. 2).
¯ Be sure to thread the material around
the material tension roller (4) as well!
1
2
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
2-7
6. Push the material guide (5) up to the edge
of the material, without pinching the
material (Fig. 3).
7. Slide the light barrier fitting using the grip
(6) until the pointer (7) is located above the
material perforations (Fig. 4).
¯ The optional reflex sensor is located
5mm to the right of the pointer below the
material!
8. Thermodirect printing: Close the pressure
lever. Thermotransfer printing: See
“Loading Ribbon” to continue.
3
4
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
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Loading Fan-fold Material
Follow these steps to load fan-fold
material:
1. Open the cover.
2. Release the printhead pressure lever (1).
2-8
3. Position the fan-folded material behind the
printer (Fig. 1).
4. Guide the material over the material
unwinder. Push the material guide up to
the edge of the material without pinching
the material.
5. Slide the light barrier fitting using the grip
(6) until the pointer (7) is located above the
material perforations (Fig. 2).
¯ The optional reflex sensor is located
5mm to the right of the pointer below the
material!
1
2
6. Thermodirect printing: Close the pressure
lever. Thermotransfer printing: See
“Loading Ribbon” to continue.
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
Loading the 9854 with the
Internal Liner Takeup Reel
1. Follow the steps for loading material from
the previous section. Then, follow these
steps.
2-9
2. Thread the end of the material to the
internal liner takeup reel (1) as shown and
secure it with the clip (2) (Fig. 1).
3. Choose the rotation direction of the takeup
reel (face inside or outside): Select
parameter REWINDER PARA > Rewind
direction.
After turning on the printer, the takeup reel
rotates slowly until the material is pulled
tight.
You may see
Status 5004
Rewinder mat. tear
before the material is pulled tight.
« If this happens, press Online to clear the
message. You may have to press it several
times.
1
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
Dispensing (Peel) 9854 only
2-10
1. Follow the steps for loading material from
the previous section. Then, follow these
steps.
2. Remove the labels from the first 10 inches
(25 mm) of backing paper (Fig. 1).
3. Press the red button (1) at the dispensing
edge to release the peel roller (Fig. 1).
4. Remove the peel roller, feed the label web
through as illustrated (Fig. 1) and press
the roller back between its bearings.
5. Thread the backing paper backwards to
the takeup reel (2) as shown (fig. 2).
6. Wrap the end of the backing paper
clockwise around the takeup reel (2) and
secure it with the clip (3).
7. Turn the takeup reel counter-clockwise
until the backing paper is pulled tight.
1
2
After turning on the printer, the reel rotates
slowly until the material web is pulled tight
(Fig. 3).
You may see
Status 5004
Rewinder mat. tear
before the material is pulled tight.
« If this happens, press Online to clear the
message. You may need to press it several
times.
3
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
Loading a Ribbon
WARNING!
Rotating axles! – Keep long hair,
loose clothing, jewelry, etc. away
from the printer!
« Do not operate the printer with the
cover open!
« Be careful when touching the
printhead. It may be hot.
¯ Ribbon is only needed for the
thermotransfer printing.
1. Open the cover.
2. Release the printhead pressure lever (1).
2-11
3. Push the ribbon roll onto the ribbon unwind
reel (2) as far as it will go. Push an empty
ribbon sleeve onto the rewind reel (3).
¯ The ribbon turns counter-clockwise
when unwinding.
4. Load the ribbon as shown into the printer
(Figs. 1 and 2). Secure the ribbon end to
the empty ribbon sleeve.
5. Turn the rewind reel counter-clockwise a
few times until the ribbon is crease-free.
Replacing a used ribbon
1. Open the printhead pressure lever.
2. Remove the used ribbon roll from the
rewind reel.
3. Remove the empty ribbon core from the
unwind reel and place it on the rewind reel.
4. Load a new ribbon roll following the steps
above.
1
2
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
Quick ribbon exchange
2-12
1. Open the pressure lever (Fig. 1).
2. Remove both ribbon rolls from the ribbon
reels. Remove the ribbon from underneath
the printhead (Fig. 2).
1
2
Load the new ribbon as follows:
1. Push the ribbon, which is between the
rolls, under the printhead (Fig. 2).
2. Push both ribbon rolls onto the ribbon
reels as shown (Fig. 1).
3
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
Material/Ribbon End
Material Stock End
If the material end has passed the material sensor, you see
Status 5002
Material end
« Release the pressure lever and pull the end of the remaining material from the
front side of the printer.
Ribbon End
If the ribbon roll is emptied (the ribbon unwind reel is not turning), you see
Status 5008
Ribbon end
« See “Loading a Ribbon” to continue.
¯ Ribbon end detection can be turned off for theromodirect printing.
2-13
« To do so, set the parameter SYSTEM PARAMETERS > Ribbon autoecon. to
Thermal printing.
P Refer to the “Info-Printouts and Parameters” section on your CD-ROM for
more information.
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Setting Printhead Support
When printing narrow labels, the printhead may come into contact with the
print roller where there is no material. This can lead to premature wear of the
printhead and to different print intensity between the two edges of the label.
¯ When using narrow labels, enable the printhead support. Small = material
width < printhead width.
Change the printhead support by using the adjusting wheel (1). Position 0 is
recommended for wide labels.
2-14
Fig. 1: The adjusting wheel for the printhead support.
1. For narrow labels, turn the adjusting wheel clockwise until the pointer
indicates 1 on the dial. This causes the printhead to be raised at the outside.
2. Print a test print and check for even print quality. If the print quality is still
uneven, turn the adjusting wheel a little further.
3. Repeat steps 1 to 3 until the print quality is the same across the entire width
of the label.
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Setting the Material Parameters
Use the following three parameters to set the material properties:
Parameter Function
PRINT PARAMETERS/
Material type
PRINT PARAMETERS/
Material length
PRINT PARAMETERS/
Material width
SYSTEM PARAMETERS/
Light sens
. type
Tab. 1:Important parameters for setting the material properties.
P Refer to the “Info-Printouts and Parameters” section on your CD-ROM for
more information on setting parameters.
Sets the material type (perforated or
endless)
Sets the material length
Sets the material width
Sets the sensor type (reflex or transmission)
based on the material (marks or
perforations)
2-15
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05/08 Rev. AB OPERATOR’S HANDBOOK Setup
9844/9854
2-16
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Care & Maintenance
Cleaning the Printhead
Cleaning the Print Roller
Cleaning the Punch (Die Cut) Sensor
3-1
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9844/9854
Care & Maintenance
Regular maintenance is required to make sure the printer is always operating
safely.
Safety
WARNING!
Maintenance and cleaning may result in hazardous situations. Accidents can
occur if safety instructions are not followed!
« Turn off the printer and disconnect the power supply before any cleaning or
maintenance work!
« Do not spill liquid into the printer!
« Do not spray any cleaner directly on the printer! Moisten a cloth with the
recommended cleaning agent to clean the printer!
3-2
Troubleshooting
Error Messages When an error occurs, read the messages first and refer to the
documentation for more information.
Calling
Technical
Support
If you need to call Service, have your printer’s model number and serial
number ready.
Call Service to order spare parts.
Note on Cleaning
Frequency of
Care
Frequent maintenance and cleaning is required to make sure the printer is
operating properly. The rate and frequency at which you print determine how
often you must clean the printer.
¯ Frequently check the printhead and feed rollers for paper or adhesive
buildup.
¯ WARNING! - Do not use any cleaning agent that could damage or destroy
the resin surface, labelling, display, nameplates, electrical components, etc.
¯ WARNING! - Do not use any cleaning agents that are abrasive or
damaging to plastics. Avoid acid or alkaline solutions.
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05/08 Rev. AB OPERATOR’S HANDBOOK Care & Maintenance
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Cleaning the Printhead
CAUTION! - The printhead is
sensitive to static electricity, which
can damage the printhead or
reduce its life. Ground yourself by
touching a metal surface, such as
the printer’s metal base, before
cleaning the printhead.
« Do not use sharp objects to clean
the printhead!
You may need to clean the printhead when
you see voids or streaks in the printing or
notice uneven printing.
1. Turn off the printer.
3-3
2. Open the printhead pressure lever. The
printhead lifts upwards.
3. Remove the material and ribbon.
Cleaning with the cleaning pen (order
part number 114226):
4. Applying light pressure, go over the
printhead (1) a few times with the cleaning
pen (Fig. 1).
Cleaning with isopropyl alcohol:
¯ Use isopropyl alcohol if you do not have
a cleaning pen.
« Moisten a cotton swab with isopropyl
alcohol and wipe the printhead clean.
1
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05/08 Rev. AB OPERATOR’S HANDBOOK Care & Maintenance
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3-4
Replacing the Printhead
Fig. 1: Printhead (1) with bracket (2).
CAUTION! - Printhead (1) and
bracket (2) were adjusted exactly
using special tools.
« Do not loosen the screws (3)
attaching the printhead to the
bracket.
Removing the printhead:
1. Turn off the printer and disconnect the
power supply.
1
2
2. Remove the material and ribbon.
3. Close the pressure lever (1).
4. Remove the two thumb screws (Fig. 1).
5. Open the pressure lever.
The printhead is released from the fastener
and remains on the print roller (Fig. 2).
6. Remove both printhead cables from the
printhead (Fig. 3).
Connecting the printhead:
Note the resistance of the new printhead
listed on the printhead’s label.
1. Connect the printhead cable.
2. Press the printhead against the fastener
from below and tighten the thumb screws.
3. Navigate to the parameter SYSTEM
PARAMETERS > Head resistance and
enter the printhead resistance from the
printhead’s label.
3
4
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05/08 Rev. AB OPERATOR’S HANDBOOK Care & Maintenance
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3-5
Cleaning the Print Roller
Clean the print roller when you see
adhesive buildup or dirt on the roller.
1. Turn off the printer and disconnect the
power supply.
2. Remove the material and ribbon.
¯ You can easily access the print roller if
you remove the tear-off edge (1) first.
3. Remove the tear-off edge and unfasten
the screw (2) in the middle of the tear-off
edge with a size 10 Torx screwdriver
(Fig. 2).
4. Moisten a lint-free cloth with isopropyl
alcohol and wipe the print roller (Fig. 3)
clean. Turn the roller with your finger to
clean all the way around.
5. Replace the tear-off edge.
1
2
3
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05/08 Rev. AB OPERATOR’S HANDBOOK Care & Maintenance
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3-6
Cleaning the Punch
(Die Cut) Sensor
During printing, the punch sensor can
become contaminated with lint and unable
to sense material.
1. Remove the cover (1) gently and swivel
downwards (Fig. 1).
2. Remove the sensor arm (2) (Fig. 2).
3. Clean the opening (3) with compressed
air.
¯ The transmission sensor is located in
the upper and the lower part of the sensor
arm on a level with the indicator (4). You
can find the reflex sensor about 5 mm
further below.
CAUTION! - The sensor surface is
very sensitive to scratches!
« Do not use sharp objects or
solvents when cleaning the
sensors.
1
2
Page 51
05/08 Rev. AB OPERATOR’S HANDBOOK
9844/9854
Specifications
Printers
Supplies (Material)
Ribbon (Foil)
A-1
Page 52
05/08 Rev. AB OPERATOR’S HANDBOOK Specifications
9844/9854
Specifications
Printers
Height: 10.7 inches (272 mm)
Width: 10.3 inches (260 mm)
Depth: 18.2 inches (462 mm)
Weight: 31 lb. (14 kg)
35 lb. (16 kg) with dispenser (peel)
Operating Limits: 40° to 100°F (4° to 38°C)
Storage: 24° to 140°F (-4° to 60°C)
Humidity: 30% to 85% non-condensing
Printhead: 203 dpi (8 dots per mm) or
300 dpi (12 dots per mm)
A-2
Printing Method: Thermotransfer (ribbon) or Thermodirect
Print Width: 4.2 inches (105 mm) maximum
Print Speed: 2 to 8 ips (50 to 200 mms)
2 to 6 ips (50 to 150 mms) with 300 dpi
Page 53
05/08 Rev. AB OPERATOR’S HANDBOOK Specifications
9844/9854
Supplies (Material)
Width: 0.6 to 4.8 inches (15 to 120 mm)
1.2 to 4.3 inches (30 to 110 mm) - 9854 with
dispenser
Min. Length: 0.2 inches (5 mm)
1.2 inches (30 mm) - 9854 with dispenser
Roll Diameter: 8.35 inches (210 mm) maximum outer diameter
4.9 inches (125 mm) - 9854 with liner takeup
When selecting a material, note the following items:
– The abrasiveness of the printing surface.
– The chemical reaction when the ink is transferred.
– The temperature required to transfer the ink.
A-3
Abrasive
Material
Printhead
temperature
If the material is very abrasive, the printhead wears more quickly than normal.
This is important in thermodirect printing. It is not so critical for thermotransfer
printing, because the ribbon can be wider than the material, ensuring that the
printhead is protected across the entire width of the material.
The same applies if the temperature of the printhead is too high. The material
and ribbon take longer to cool down, the print quality is more critical and the
printhead wears out more quickly.
For paper thicker than 240g, adjust the contact pressure and the position of
the printhead.
Ribbon (Foil)
Width: 9844: 1.0 to 4.4 inches (25 to 110 mm)
9854: 1.0 to 4.5 inches (25 to 114 mm)
Length: 500 m (maximum)
The ribbon width must be greater than the material width. Since some
material is more abrasive to printheads than others, using a ribbon wider than
your material helps protect the printhead. Replacement printheads are
expensive.
Page 54
05/08 Rev. AB OPERATOR’S HANDBOOK Specifications
9844/9854
A-4
Page 55
Page 56
Visit for sales, service,
www.monarch.com
supplies, information, and telephone numbers
for our locations throughout the world.
TOLL FREE:
1-800-543-6650 (In the U.S.A.)
1-800-363-7525 (In Canada)
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