Paxar 9800 User Manual

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Monarch



9800 Series

Printers

Page 2

Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Monarch reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Monarch has made every effort to provide complete and accurate information in this manual, Monarch shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.

©2002 Paxar Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Paxar Corporation.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks

MONARCH®, MPCL, 917, 9800, 9825, and 9850 are trademarks of Monarch Marking Systems, Inc. Paxar® is a trademark of Paxar Corporation. Microsoft and MS-DOS are trademarks of Microsoft Corporation. Windows and NT are trademarks of Microsoft in the U.S. and other countries. NetWare is a trademark of Novell, Inc. in the United States and other countries. Centronics is a trademark of Centronics Data Computer Corporation. TrueType is a registered trademark of Apple Computer, Inc. Hewlett-Packard is a trademark of Hewlett-Packard Inc. HP Jet Admin and HP Web Jet Admin are trademarks of Hewlett-Packard, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

Paxar Corporation 170 Monarch Lane Miamisburg, Ohio 45342

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TABLE OF CONTENTS

GETTING STARTED

Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Ordering Programmer’s Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

About Monarch® MPCL Toolbox Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Establishing Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Connecting the Communication Cable . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Printer Status Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Button Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Selecting a Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Exiting an Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

LOADING SUPPLIES

Loading Labels or Tags. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Using the Optional Tear Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Using Linerless Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Adding the Peel Edge or Shelf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Adjusting the Wide/Narrow Knobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

LOADING RIBBON

Loading Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

SETTING SUPPLY OPTIONS

Supply Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Table of Contents

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Feed Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Backfeed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Print Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Supply Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Margin Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Batch Separators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11

Skip Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Setting Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

COMMUNICATION VALUES

Baud Rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Word Length. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Stop Bits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Parity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Flow Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Reset to Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Parallel Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

SETTING DEFAULTS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1

Monetary Sign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Secondary Sign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Decimal Places . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Slashed Zero . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5

Power-Up Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6

Prompt Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

USING SCRIPTS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Initial Script Startup Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

Checking Script Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Formatting Flash Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Downloading a Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4

Enabling a Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Table of Contents

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Viewing Script Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Deleting a Script . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6

Enabling Status Polling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Enabling Immediate Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Checking Available Flash Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

PRINTING

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1

On-Demand Mode Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Printing an Error Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Pausing a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Restarting a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3

Canceling a Paused Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Repeating a Batch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6

Printing TrueType® Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7

Licensing Your Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-8

CARE AND MAINTENANCE

Clearing Label Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Replacing the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

USING DIAGNOSTICS

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Factory Set Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Checking the Software Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-2

Checking Supply Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-3

Using Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4

Enabling the Password (System Administrators only). . . . . . . . . . . . 10-4

Service Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-5

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-6

Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7

Common Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1

Table of Contents

iii

Page 6

SPECIFICATIONS

Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Ribbon Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

Cable Pinouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Linerless Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

About Ribbons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3

ACCESSORIES & OPTIONS

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Factory-Installed Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

Ethernet Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1

Table of Contents

Page 7

GETTING STARTED

The Monarch® 9825 printer lets you print text, graphics, and bar codes on thermal transfer (ribbon) and thermal direct labels or tags. The 9825 printer prints labels continuously (in one strip) or on-demand (one label at a time).

You can print on edge aperture, die cut, black mark, or continuous (non-indexed) supplies. Continuous supply must be used in continuous mode. See "Supply Type" in Chapter 4 for more information about the supply types.

This chapter includes information about

unpacking the printer.

connecting the power cord.

connecting the communication cable.

using the printer’s control panel.

Several chapters of this manual have one or more charts showing the printer’s menu structure. For example:

MAIN MENU

CANCEL

ALL

PRINT MODE

SUPPLY CONTRAST DEFAULTS

REPEAT

BATCH

SETUP SCRIPTS

PORT

SETTINGS

FLASH

MEMORY

DIAG.

The black boxes show where you are; the bordered boxes show how you got there.

Getting Started

1-1

Page 8

Audience

The Operator’s Handbook is for the person who prints and applies labels.

Unpacking the Printer

After you unpack the printer, you should have the 9825 printer, a power cord, and a ribbon take-up core (may already be on take-up reel). Keep the box and packaging material in case the printer ever needs repair.

Ordering Programmer’s Manuals

The Packet Reference Manual, which describes how to create format and batch packets for printing labels, how to configure the printer online, how to diagnose printer error messages, and how to perform other advanced techniques can be downloaded from our Web site (www.monarch.com). You can print this manual or order a hard-copy version (part number TC9800PM).

About Monarch® MPCL Toolbox Utilities

1-2

Getting Started

The Monarch® MPCL Toolbox utilities are available on our Web site and are free to download. This group of development utilities helps you configure the printer, customize fonts, and download files. Monarch MPCL Toolbox utilities are not label production software. Call Customer Service for information about label production software.

Page 9

Connecting the Power Cable

The power supply automatically switches between 115V or 230V. No operator settings are required.

Plug the power cable into the socket. Plug the other end of

the cable into a grounded electrical outlet.

Turn on the printer. Press ( I ) to turn on and ( O ) to turn off

the printer.

Establishing Communications

Before the printer can accept print jobs from the host, you must:

Connect the communication cable to the printer and to the host.

Set the communication values on the printer to match those at the host. (Only required if you are using the serial port.)

Make sure the printer is off before connecting the cable to the communication port.

Ask your System Administrator which method you will use to communicate with the host:

Parallel Port

Power Cable goes here

Serial Port

Serial Communication 9 to 25 pin cable (Part #118364) 25 to 25 pin cable (Part #118366)

Parallel Communication IEEE-1284 or Centronics® mode cable (Part #118363)

Getting Started

1-3

Page 10

Connecting the Communication Cable

Connect the communication cable into the appropriate port. Secure the cable with the connecting screws (serial) or spring clips (parallel).

If you are communicating with the host through the serial port, make sure the printer’s communication values match those at the host. The factory default values are 9600 Baud, 8 bit data frame, 1 stop bit, no parity, and DTR flow control.

Using the Control Panel

The control panel has a two-line LCD display, 2 status lights, and five buttons. The control panel displays error codes/messages, and allows you to setup/configure the printer.

Printer Status Lights

Power: The printer shows a

steady green light when it is on.

1-4

Getting Started

Fault: The printer shows a

blinking amber light when there is a printer error.

Button Functions

Feed/Cut:

Prints a label in the on-demand mode.

Feeds a blank label if there is no print job.

Prints a label with error information that is useful to your System Administrator if an error is displayed.

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Enter/Pause: When the printer is online, pauses the current

print job or resumes a paused print job. When the printer is offline, selects the displayed menu item.

Escape/Clear:

When an error is present, clears the error.

When a job (batch) is printing, cancels the print job (batch). For more information about canceling batches, see "Canceling a Paused Batch" in Chapter 8.

When the printer is online (without errors), enters the offline menu mode.

When the printer is in the offline menu mode, returns the display to the next higher menu.

l When the printer is in the offline menu mode,

displays the previous menu item.

r When the printer is in the offline menu mode,

displays the next menu item.

l and r In online mode, prints a test label when you

press the buttons at the same time. Hold for one second and release.

Display

The display shows a three-digit error code and brief message to identify any problem the printer may have. For a description of the problem, look up the error code in Chapter 10, "Using Diagnostics."

Getting Started

1-5

Page 12

Selecting a Function

The Main menu has several functions (operating modes). These functions are shown in the chart below.

MAIN MENU

CANCEL

ALL

PRINT MODE

SUPPLY CONTRAST DEFAULTS

REPEAT

BATCH

SETUP SCRIPTS

PORT

SETTINGS

FLASH

MEMORY

DIAG.

If the printer displays PRINT MODE Ready

when you turn it on, press Escape/Clear to

display the Main menu.

To display menu options, press l or r.

When the screen displays a right arrow, press r to display more options.

MAIN MENU

Cancel All

When the screen displays a left arrow, press l to display

more options.

MAIN MENU

Diagnostics

1-6

Getting Started

When the screen displays a left and a right arrow, press either l or r to display more options.

MAIN MENU

Print Mode

Page 13

When you see the menu option you want, press Enter/Pause to select it.

The Main Menu controls the printer’s setup and operation. Through the Setup Menu, you can select a sub-menu for the supply, contrast, default, or port settings. Each of those sub-menus have several options, such as ribbon, speed, monetary symbols, and baud rate.

Exiting an Option

To exit an option, press Escape/Clear once. You will exit to the next higher menu.

If you press Escape/Clear from a menu, your

settings are not saved. Your settings are only

saved when you press Enter/Pause from a

menu.

Getting Started

1-7

Page 14

1-8

Getting Started

Page 15

LOADING SUPPLIES

This chapter describes how to load:

a roll of supply

fan-fold supply

a roll of tag supply.

There are two types of supplies:

Thermal Direct specially treated thermal supplies that do not

use a ribbon for printing.

Thermal Transfer standard supplies that require a ribbon for

printing.

If you are using thermal direct supplies, do not load a ribbon.

If you switch from black mark to die cut supplies, make sure the printer’s supply type is set correctly. See "Supply Type" in Chapter 4 for more information. Your System Administrator can also send the supply setup packet to change the supply type. Refer to the optional Packet Reference Manual for more information about sending the supply setup packet.

Loading Supplies

2-1

Page 16

Loading Labels or Tags

Make sure the printer is configured for the correct supply type.

Open the cover.

Unlock the printhead by turning the retaining latch.

Lift printhead assembly using the printhead tab until the

assembly locks into place.

2-2

Loading Supplies

Printhead Tab

Deflector Tab

Place the roll of supply on the supply holder. For labels, the

supply unrolls from the top or the bottom. For tags, make sure the supply unrolls from the bottom, because tag rolls are wound face in.

Do not pick up the printer

by the supply holder.

Page 17

Supply Holder Guides

Adjust the supply holder guides so the sides barely touch the

roll. Make sure the supply roll turns freely.

If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up.

Push down on the supply lever to unlock the supply guides.

Lay the label strip across the supply guide so that a few

inches extend past the front of the printer. Tuck the supply under the nibs and in between the die cut sensor.

For fan-fold supplies, lay the label strip over the supply holder and across the supply guide so that a few inches extend past the front of the printer. Tuck the supply under the nibs and in between the die cut sensor.

Loading Supplies

2-3

Page 18

Adjust the supply guides so they touch the supply. Push up

on the supply lever to lock the supply guides into place.

Die Cut Sensor

Nibs

Supply Lever

Hold the printhead assembly by the printhead tab while

pressing down on the printhead release.

2-4

Loading Supplies

Page 19

Close the printhead by pressing down on the thumb well until

10.

you hear it click into place.

Thumb Well

Close the cover.

11.

Press Feed/Cut to position the supply under the printhead.

12.

You may need to adjust the wide/narrow knobs depending on the width of your supply. See "Adjusting the Wide/Narrow Knobs" for more information.

If the printer will be unused for extended periods of time, we recommend leaving the printhead unlatched.

Loading Supplies

2-5

Page 20

Loading Labels for the Optional Peel Mode:

Peel mode is an option that must be purchased separately. In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type.

The minimum feed length is 1.5 inches for peel mode. We recommend using 0.5-inch gap supplies in peel mode when backfeed is disabled. Hold the leading edge of peeled labels when printing on stock longer than six inches. You must use non-perforated supplies for peel mode. Follow the steps for loading supplies from the previous section. Then, follow these steps after you close the printhead.

Remove the labels from the first 10 inches of the backing

paper.

Press down on the exit cover tabs to open the exit cover on

the front of the printer.

2-6

Loading Supplies

Exit Cover

Page 21

Feed the backing paper over the peel bar.

Peel Bar

Lower Opening

Feed the backing paper through the lower opening of the exit

cover. Close the exit cover. Pull down firmly on the backing paper to remove any slack.

Tear Edge

Backing Paper

When removing the backing paper, pull up across the saw-toothed tear edge. Make sure the backing paper tears

at the edge.

Loading Supplies

2-7

Page 22

Close the printer’s cover.

Press Feed/Cut to position the supply under the printhead.

Using the Optional Tear Bar

Note the following change to loading labels if you have purchased the optional tear bar. Tear labels against the tear bar. You cannot tear tags with the tear bar.

Slide the supply between the tear bar and peel bar.

Tear Bar

2-8

Loading Supplies

Peel Bar

Do not tear both label and backing paper at the same time.

Tear labels against the tear bar.

Tear backing paper against the tear edge.

Tear Edge

Backing Paper

Page 23

Using Linerless Supply

Linerless printing is an option that must be purchased separately on the original printer order. The linerless option is not customer or field-installable.

You must use thermal direct and black mark supplies for linerless applications. The linerless printer must use on-demand mode.

For maximum platen roller life, use only wide or only narrow supplies. Switching between wide and narrow supplies may lead to uneven platen roller wear and possibly reduce the platen roller life. Narrow supplies are two inches wide or less. Wide supplies are greater than two inches. However, when using linerless supply, adjust the wide/narrow knobs to the narrow setting (knobs are up).

To prevent jams, do not leave the printhead

closed (in the locked position) longer than 30

minutes without printing. Open (unlock) the

printhead before a break period, at the end of

each shift, and at the end of each day.

Your linerless machine includes a shelf already installed. You can remove the shelf and add the peel edge if you are not using linerless supplies.

Adding the Peel Edge or Shelf

Turn off the printer.

Open the cover.

Unlock the printhead by turning the retaining latch.

Lift the printhead assembly using the printhead tab until the

assembly locks into place.

Loading Supplies

2-9

Page 24

Press down on the exit cover tabs to open the exit cover.

Pull back slightly on the spring latch with your thumb or

fingernail and lift the shelf out.

CAUTION

Be careful when inserting or removing the shelf. The shelf

has sharp points.

2-10

Loading Supplies

Page 25

If inserting the peel bar:

Insert the left edge of the peel bar into the side slot at an angle. Then, slide the peel bar to the right and press down until you hear it click into place. The peel bar must be lined up with the platen roller.

If inserting the shelf:

Insert the left edge of the shelf into the side slot at an angle. Slide the shelf to the right, aligning it with the spring latch, and press down until you hear it click into place. The shelf must be lined up with the platen roller.

Loading Supplies

2-11

Page 26

The shelf must be parallel to the platen roller, not at an angle. See the following diagrams.

Platen Roller

Shelf

Shelf inserted correctly.

Platen Roller

Shelf

Shelf not inserted correctly.

Spring Latch

CAUTION

Make sure the shelf is not misaligned with the platen roller,

or damage to the platen roller could occur.

2-12

Loading Supplies

Page 27

Close the exit cover.

Load supplies by following the label loading procedures. You

10.

may notice a different color and texture on the platen roller. Linerless supplies do not stick to the textured platen roller.

Close the printhead assembly and the cover.

11.

Turn on the printer.

12.

Verify the alignment of the platen roller with the peel bar or

13.

shelf. Press Feed/Cut to position the supply under the printhead.

Adjusting the Wide/Narrow Knobs

You may need to adjust the two wide/narrow knobs according to the width of your supply. For supply that is more than two inches, adjust the knobs to the wide setting. For supply that is two inches or less, adjust the knobs to the narrow setting. For linerless supply, use the narrow setting (knobs are up). If you experience ribbon smudging in cold, dry environments, adjust the wide/narrow knobs to the wide setting.

You must adjust both of the knobs to

the same position.

For wide supplies, push down and turn the wide/narrow knobs clockwise with a screwdriver.

For narrow supplies, turn the wide/narrow knobs counter-clockwise with a screwdriver until it pops back up.

The adjustment is shown in the wide position.

Loading Supplies

2-13

Page 28

2-14

Loading Supplies

Page 29

LOADING RIBBON

This chapter describes how to load a ribbon roll.

There are different ribbon requirements for the two types of supplies:

Thermal Direct Supplies

Thermal Transfer Supplies

If you are using thermal direct supplies, do not load a ribbon.

do not use a ribbon for printing.

require a ribbon for printing.

Loading Ribbon

3-1

Page 30

Loading Ribbon

Make sure the printer is configured to use a ribbon.

To load ribbon:

Open the cover.

Unlock the printhead by turning the retaining latch.

Lift printhead assembly using the printhead tab until the

assembly locks into place.

Printhead Assembly

Deflector Tab

3-2

Loading Ribbon

Push the deflector tab down.

Slide the extra ribbon core on the take-up reel as far as it will

go with the "Monarch This End Out" writing facing out. Use your empty ribbon core as the take-up core. The take-up core only fits on the take-up reel one way. (An extra take-up core is available by ordering part number 117961.)

Page 31

Remove the new ribbon from the package as shown. Do not

wrinkle or crush the new ribbon.

Slide the ribbon onto the back reel as far as it will go with the

"Monarch This End Out" writing facing out. The ribbon roll only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll.

Carefully feed the ribbon under both ribbon rollers and

printhead as shown.

Align the ribbon and make sure it is straight and centered

throughout the path.

Tape the ribbon to the take-up core. Do not tape the ribbon

10.

to the take-up reel.

Take-up Core

Take-up Reel

Ribbon Rollers

Loading Ribbon

3-3

Page 32

Rotate the take-up core until the leader is past the printhead.

11.

Remove any slack in the ribbon by turning the take-up reel

12.

clockwise.

Hold the printhead assembly by the printhead tab while

13.

pressing down on the printhead release.

Close the printhead by pressing down on the thumb well until

14.

you hear it click into place. Close the cover.

Thumb Well

3-4

Loading Ribbon

Page 33

SETTING SUPPLY OPTIONS

This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print position, supply position, margin position, separators, and skip index mode.

MAIN MENU

SUPPLY

TYPE

CANCEL

ALL

RIBBON SPEED

PRINT MODE

SUPPLY CONTRAST DEFAULTS

REPEAT

BATCH

FEED

MODE

BACK FEED

SETUP SCRIPTS

PORT

SETTINGS

POSITIONING SEPARATORS

FLASH

MEMORY

DIAG.

SKIP

INDEX

You may need to set supply options when you change supplies. The options are listed in the table below.

Option Choices Default

Supply Type Aperture/Die Cut/Black

Mark/Continuous

Ribbon No/Yes Yes

Speed 2.5/4.0/6.0/Default Default

Feed Mode Continuous/On-Demand Continuous

Backfeed Off/On Off

Print Position -99 to +99 0

Supply Position -300 to +300 0

Margin Position -99 to +99 0

Separators No/Yes No

Skip Index No/Yes No

Die Cut

To exit an option without changing the setting, press Escape/Clear.

Setting Supply Options

4-1

Page 34

Supply Type

You can print on edge aperture, black mark, die cut, or continuous supplies. You have to tell the printer which supplies you are using.

If you are using edge aperture supplies, use

the die cut setting.

To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Press Enter/Pause to set the supply type option. You will see

the current setting, for example:

Supply Type

SUPPLY TYPE

Black Mark

Setting Supply Options

4-2

Press l or r to see the other options. After you display the option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

Page 35

Ribbon

You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Ribbon

Press Enter/Pause to set the ribbon option. You will see the

current setting, for example:

RIBBON

Press l or r to see the other options. After you display the

option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

If you set the Ribbon option to Yes , install a

ribbon before printing.

Yes

Setting Supply Options

4-3

Page 36

Speed

You can change the print speed for bar codes or graphics. If you select "default" for speed, formats with serial bar codes automatically print at 2.5IPS and formats with parallel bar codes print at 6.0 ips.

To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Press Enter/Pause to set the speed option. You will see the

current setting, for example:

Press l or r to see the other options. After you display the

option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

Speed

SPEED

Default

Setting Supply Options

4-4

Page 37

Feed Mode

You can use continuous or on-demand printing. On-demand printing allows you to remove a label before printing the next one.

To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Press Enter/Pause to set the feed mode. You will see the

current setting, for example:

Press l or r to see the other option. After you display the

option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

Feed Mode

FEED MODE

Continuous

Backfeed

Backfeed works by advancing each printed label to the desired dispense position. Once that label is removed, the next label to be printed is backed up underneath the printhead. In continuous mode, only the last label in the batch is advanced to the dispense position.

Setting Supply Options

4-5

Page 38

To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Press Enter/Pause to set the backfeed option. You will see

Backfeed

the current setting, for example:

BACKFEED

Press l or r to see the other options. After you display the

option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

Positioning

This menu includes selections to change the print, supply, and margin positions.

Print Position

This function adjusts where data prints vertically on the supply. Adjust the print if it is too close to the top or bottom of the supply, or overtypes the pre-printed area. One dot is 0.0049 inch.

Setting Supply Options

4-6

If the data is too close to the bottom, increase the number.

If the data is too close to the top, decrease the number.

Changing this setting only affects new

formats sent to the printer.

Page 39

To change the setting, from the Main menu, select Setup, Supply, then Positioning.

Press l or r until you see

POSITIONING

Print Pos

Press Enter/Pause. You will see the current setting, for

example:

Enter print pos [-99/99]: +0

Press l or r to change the print position. Pressing l

decreases the value (moves the image down); rincreases it (moves the image up).

Press Enter/Pause when the number you need appears.

Press Escape/Clear until you see the Main menu.

Setting Supply Options

4-7

Page 40

Supply Position

This function adjusts the machine to print at the vertical 0,0 point on the supply.

The supply position adjustment should only

be made on inital printer setup. For format

adjustments, change the print position.

You may need to adjust the supply in or out to allow

tags and labels to be removed.

die cut labels to be removed easily.

The adjustments are in dots (0.0049 inch).

Increase the number to feed more supply out of the chute.

Decrease the number to feed less supply out of the chute.

This option takes effect on the next label or tag printed. Changing supply position may also affect print position.

To change the setting, from the Main menu, select Setup, Supply, then Positioning.

Setting Supply Options

4-8

Press l or r until you see

POSITIONING

Supply Pos

Press Enter/Pause. You will see the current setting, for example:

Enter supply pos [-300/300]: +0

Press l or r to change the supply position. Pressing l decreases the value (feeds less supply); r increases it (feeds more supply).

Page 41

Press Enter/Pause when the number you need appears.

Press Escape/Clear until you see the Main menu.

Margin Position

This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0.0049 inch), which is the smallest measurement the printer recognizes.

The width of the print area depends on your supply size. Maximum width is four inches. When you move the image to the right or left on the supply, avoid moving the image too close to either edge, because it may not print.

Print too far to the left. Print too far to the right.

If the data is too close to the left side, increase the number.

If the data is too close to the right side, decrease the number.

Changing this setting only affects new

formats sent to the printer.

Setting Supply Options

4-9

Page 42

To change the setting, from the Main menu, select Setup, Supply, then Positioning.

Press l or r until you see

POSITIONING

Press Enter/Pause. You will see the current setting, for

example:

Enter margin pos [-99/99]: +0

Press l or r to change the margin position. Pressing l

decreases the value (moves the image toward the left side of the supply); r increases it (moves the image toward the right side of the supply).

Press Enter/Pause when the number you need appears.

Press Escape/Clear until you see the Main menu.

Margin Pos

Setting Supply Options

4-10

Page 43

Batch Separators

A batch separator is an extra tag printed in between batches with a pinstripe pattern. For non-indexed supply, the batch separator is always six inches long. The name of the batch is shown on the batch separator.

Batch Separator

Changing this setting only affects new

formats sent to the printer.

To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Press Enter/Pause to set the batch separators option. You

will see the current setting, for example:

Press l or r to see the other options. After you display the

option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

Separators

SEPARATORS

Setting Supply Options

4-11

Page 44

Skip Index

You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if necessary. For example, if you have 4.0" long supplies loaded, but your image is

8.0" long, enable skip index mode to print the 8.0" long image on two labels. The image length is determined by the format header. See your System Administrator or the optional Packet Reference Manual for more information. The skip index feature is useful when you have a single format that contains two labels, such as a shelf label and a carton label.

When designing the format, make sure text or

graphics do not print in the gap of label rolls.

To change the setting, from the Main menu, select Setup, then Supply.

Press l or r until you see

SUPPLY

Skip Index

Setting Supply Options

4-12

Press Enter/Pause to set the skip index mode. You will see the current setting, for example:

SKIP INDEX

Press l or r to see the other options. After you display the option you want, press Enter/Pause. Press Escape/Clear until you see the Main menu.

Page 45

Setting Contrast

The print contrast controls the darkness of the printing on your supply. The range is -390 to +156 and the default is 0. Having the correct print contrast setting is important because it affects how well your bar codes scan and how long your printhead lasts.

To change the setting, from the Main menu, select Setup,

then contrast.

You will see the current setting, for example:

Enter contrast [-390/156]: +0

Press l or r to change the contrast. Pressing r darkens

the print; l lightens the print.

Press Enter/Pause to select the displayed value. Press

Escape/Clear until you see the Main menu.

Your System Administrator can adjust the print contrast by sending the print control packet. We recommend you check the bar code print quality with a bar code verifier. If you do not have a bar code verifier or scanner, check the bar code visually. A bar code that is in spec has complete bars, clear spaces, and small alphanumeric characters look complete. An in spec bar code may not look as good as one that is too dark, but it has the highest scan rate.

Dark

IN SPEC

Light

Setting Supply Options

4-13

Page 46

Setting Supply Options

4-14

Page 47

COMMUNICATION VALUES

This chapter tells you how to set the serial or parallel communication values. These values provide the link for normal online printing.

MAIN MENU

CANCEL

ALL

SUPPLY

MODE

REPEAT

BATCH

CONTRAST DEFAULTS

SETUP SCRIPTS

PORT

SETTINGS

SERIAL

COMM

FLASH

MEMORY

PARALLEL

COMM

DIAG.

You need to set your Serial Comm values to match your computer’s online communications. Before entering the communication values, see your System Administrator.

The serial communication values are listed in the table below.

Option Choices Default

Baud rate 1200/2400/4800/9600/19200/

38400

Word length 7/8 8

Stop bits 1/2 1

Parity None/Odd/Even None

Flow control None/Xon/Xoff/DTR/CTS DTR

Reset No/Yes No

9600

Communication Values

5-1

Page 48

Baud Rate

To change the setting, from the Main menu select Setup, Port Settings, then Serial Comm.

Press l or r until you see

SERIAL COMM

Baud Rate

Press Enter/Pause. You will see the current setting, for

example:

BAUD RATE

Press l or r to display the baud rate you need, then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

9600

Word Length

To change the setting, from the Main menu select Setup, Port Settings, then Serial Comm.

Communication Values

5-2

Press l or r until you see

SERIAL COMM

Word Length

Press Enter/Pause. You will see the current setting, for example:

WORD LENGTH

Page 49

Press l or r to display the word length you need, then

press Enter/Pause. Press Escape/Clear until you see the Main menu.

Stop Bits

To change the setting, from the Main menu select Setup, Port Settings, then Serial Comm.

Press l or r until you see

SERIAL COMM

Press Enter/Pause. You will see the current setting, for

example:

Press l or r to display the number of stop bits you need,

then press Enter/Pause. Press Escape/Clear until you see the Main menu.

Stopbits

STOPBITS

Parity

To change the setting, from the Main menu select Setup, Port Settings, then Serial Comm.

Press l or r until you see

SERIAL COMM

Parity

Communication Values

5-3

Page 50

Press Enter/Pause. You will see the current setting, for

example:

PARITY

None

Press l or r to display the parity you need, then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Flow Control

To change the setting, from the Main menu select Setup, Port Settings, then Serial Comm.

Press l or r until you see

SERIAL COMM

Flow Control

Press Enter/Pause. You will see the current setting, for

example:

Communication Values

5-4

FLOW CONTROL

Press l or r to display the flow control you need, then press Enter/Pause. Press Escape/Clear until you see the Main menu.

XON is 17; XOFF is 19. Set flow control to DTR for PC computers (unless you have XON/XOFF software).

DTR

Page 51

Reset to Default Values

To change the setting, from the Main menu select Setup, Port Settings, then Serial Comm.

Press r until you see

SERIAL COMM

Press Enter/Pause. You will see

Press l or r to make your selection, then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

The following defaults are restored: 9600 baud, No parity, 8 bit word length, and 1 stop bit.

Reset

Are you sure?

Parallel Communications

The parallel communications menu allows you to set the active parallel port to either internal or external. The internal port is used for printer options installed inside the printer, such as the Ethernet communication port. Use the external selection when connecting a printer cable or external device directly to the parallel port.

The mode selection allows the user to select either compatible or IEEE-1284 mode when using the selected parallel port. Usually, the mode should be set to compatible for computer connection using a parallel cable and to IEEE-1284 when using an Ethernet port option. See Appendix B, "Accessories and Options" for more information about Ethernet options.

Communication Values

5-5

Page 52

The parallel communication values are listed in the table below.

Option Choices Default

Port External/Internal External

Mode Compatible/IEEE-1284 Compatible

(Centronics mode)

To change the setting, from the Main menu select Setup, Port Settings, then Parallel Comm.

Press l or r until you see

PARALLEL COMM

Port

Press Enter/Pause. You will see the current setting, for

example:

PORT

External

Press Enter/Pause to select the external port. You are now

ready to communicate using an external connection through a cable or external device, such as the external Ethernet print server.

Communication Values

5-6

Page 53

SETTING DEFAULTS

This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, and prompt set.

MAIN MENU

CANCEL

ALL

MONETARY

SIGN

PRINT MODE

SUPPLY CONTRAST DEFAULTS

SECONDARY

SIGN

REPEAT

BATCH

DECIMAL

PLACES

SETUP SCRIPTS

PORT

SETTINGS

SLASHED

ZERO

POWER-UP

MODE

FLASH

MEMORY

DIAG.

PROMPT

SET

You can set your printer configurations to fit your daily operation, using either the offline menus or the online configuration option. After an option is selected in the online configuration or offline Setup Menu, the option is saved when the printer is turned off.

The monetary formatting options are listed in the table below.

Option Choices Default

Monetary sign None/USA/UK/Japan/

Germany/France/Spain/ Italy/Sweden/Finland/ Austria/India/Russia/

Korea/Thailand/China/Euro-Dollar Secondary Sign No/Yes No Decimal Places 0/1/2/3 2 Slashed Zero No/Yes No Power-up Mode Online/Offline Online Prompt Set English/French/German/Spanish English

USA

Setting Defaults

6-1

Page 54

The monetary sign, secondary sign, and decimal places options are used in conjunction with option 42. Refer to the optional Packet Reference Manual for more information.

The settings for Monetary Sign, Secondary

Sign, Slashed Zero, and Decimal Places are

applied when a format is downloaded.

Changing the settings does not affect

batches already in the printer.

Monetary Sign

You can also select None if you do not want a monetary sign to print in price fields. The monetary signs available for 15 countries are shown in the table below.

Country Currency Description

Setting Defaults

6-2

USA UK Japan Germany

France Spain Italy Sweden Finland

Austria

India Russia

Korea

Thailand

China Euro-Dollar

$ dollar

£ pound

¥yen

F franc

P peseta

L. lira

Kr krona

Rs rupee

¥ yuan

deutsche mark

markka

schilling

ruble

won

baht

euro-dollar

Page 55

To change the setting, from the Main menu, select Setup, then Defaults. To exit an option without changing the setting, press Escape/Clear.

Press l or r until you see

DEFAULTS

Monetary Sign

Press Enter/Pause. You will see the current setting, for

example:

MONETARY SIGN

Press l or r until you see the country’s monetary sign you

USA

want. Press Enter/Pause. Press Escape/Clear until you see the

Main menu.

Secondary Sign

If you select USA as the monetary sign, you can print amounts less than $1.00 either by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢).

If you set the secondary sign option to No, prices under $1.00 will print like this: $ .45

If you set the secondary sign option to Yes , prices under $1.00 will print like this: 45¢

The same option applies to the appropriate secondary sign for monetary signs other than USA.

Setting Defaults

6-3

Page 56

To change the setting, from the Main menu, select Setup, then Defaults.

Press l or r until you see

DEFAULTS

Secondary Sign

Press Enter/Pause. You will see the current setting, for

example:

SECONDARY SIGN

Press l or r until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Decimal Places

You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S. currency, you might print prices like this: $24.00 (2 decimal places) or like this: $24 (0 decimal places).

To change the setting, from the Main menu, select Setup, then Defaults.

Setting Defaults

6-4

Press l or r until you see

DEFAULTS

Decimal Places

Press Enter/Pause. You will see the current setting, for

example:

DECIMAL PLACES

Page 57

Press l or r until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Slashed Zero

The slashed zero feature lets you select how you want the zero character printed; either without a slash, 0 or, with a slash, ø.

Standard or reduced fonts print the slashed zero character (ø). Bold and OCR fonts print the standard zero (0) only. The slashed zero selection will not be in effect until the format is sent to the printer again. If you change the way zero is printed, you must resend your formats.

To change the setting, from the Main menu, select Setup, then Defaults.

Press l or r until you see

DEFAULTS

Slashed Zero

Press Enter/Pause. You will see the current setting, for

example:

SLASHED ZERO

Press l or r until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting Defaults

6-5

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Power-Up Mode

Power-up mode lets you decide how your printer starts each time you turn it on. If you want the printer to be ready to start printing when it is turned on, use the Online power-up mode. If you want the operator to perform some other task first, use the Offline power-up mode.

To change the setting, from the Main menu, select Setup, then Defaults.

Press l or r until you see

DEFAULTS

Powerup Mode

Press Enter/Pause. You will see the current setting, for

example:

POWER UP MODE

Online

Press l or r until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Setting Defaults

6-6

Page 59

Prompt Set

Prompt set determines which language displays on the printer’s menu. You can select English, French, German, or Spanish. Some prompts may remain in English, even if you select a different language.

To change the setting, from the Main menu, select Setup, then Defaults.

Press r until you see

DEFAULTS

Press Enter/Pause. You will see the current setting, for

example:

Press l or r until you see the option you want. Then press

Enter/Pause. Press Escape/Clear until you see the Main menu.

Prompt Set

PROMPT SET

English

This option only affects the displayed

prompts. It does not change what is printed

by the printer.

Setting Defaults

6-7

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Setting Defaults

6-8

Page 61

USING SCRIPTS

This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate commands.

Using the Scripts menu requires custom software from Paxar. It allows you to print data streams written for other printers.

Ignore these menus if you do not use Scripts.

MAIN MENU

CANCEL

ALL

LOAD

SCRIPT

PRINT MODE

ENABLE

SCRIPT

REPEAT

BAT C H

SCRIPT

INFO

SETUP SCRIPTS

DELETE

SCRIPT

STATUS

POLLING

DIAG.

IMMED

COMMANDS

Initial Script Startup Procedures

Before you can start using a script, check the following items:

Check to see if a script is already loaded in the printer. See "Checking Script Information" to continue.

Format flash memory, if needed. See "Formatting Flash Memory" to continue.

Download a script to the printer, if needed. See "Downloading a Script" to continue.

Using Scripts

7-1

Page 62

Checking Script Information

To see if your printer has a script loaded from the Main menu,

press l or r until you see

MAIN MENU

Press Enter/Pause. Press l or r until you see

Press Enter/Pause. You may see the script name and

version number, for example,

If a script is already loaded, see "Enabling a Script," to continue. If you need to download a script, see "Formatting Flash Memory."

Scripts

SCRIPTS

Script Info

MYSTORE Version 1.0

7-2

Using Scripts

Formatting Flash Memory

Before downloading a script or if the printer’s firmware is updated, you must format the flash memory. Formatting flash memory is only required once during initial printer setup.

When you format flash memory, the script and

any downloaded TrueType

printer’s flash memory are deleted and must

be resent to the printer.

fonts saved in the

Page 63

To format flash memory, from the Setup Menu, press l or r

until you see

SETUP

Flash Memory

Press Enter/Pause. You will see:

FLASH MEMORY

Format Flash

Press Enter/Pause. You will see:

Are you sure?

Press r to display "Yes" and press Enter/Pause. You will

see:

CREATING FLASH

FILE SYSTEM 1

The printer’s flash memory is cleared and reformatted. This process may take several minutes. The printer reboots automatically after formatting flash memory.

Using Scripts

7-3

Page 64

Downloading a Script

Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters using the MODE command. Then, prepare the printer to accept a script.

From the printer’s Script Menu, press l or r until you see

SCRIPTS

Load Script

Press Enter/Pause. You will see

Script Load

Ready

Only one script can be loaded in the printer at

a time.

When downloading a script, if you receive an error:

Check the available flash memory. See "Checking Available Flash Memory."

Format flash memory. See "Formatting Flash Memory."

7-4

Using Scripts

After downloading a script, if the script does not appear to be loaded, try formatting flash memory and download the script again.

Page 65

Enabling a Script

To enable or disable a script:

From the Script Menu, press l or r until you see

SCRIPTS

Enable Script

Press Enter/Pause. You will see

Enable Script?

Use l or r to select either "Yes" or "No" and press

Enter/Pause. Selecting "Yes" starts the script. Selecting "No" stops the script. If you select "Yes," when you turn off the printer and turn it back on, the script automatically starts.

Once the script is enabled, you will see

S Ready

Yes

Print Mode

The "S" in the lower left-hand corner of the screen indicates the printer has a script loaded and enabled (the script is running).

Using Scripts

7-5

Page 66

Viewing Script Information

To view the script information (name and version number):

From the Script Menu, press l or r until you see

SCRIPTS

Press Enter/Pause. What you see depends on the script. If

a script is not present, you see a message "No script loaded." If a script is present, you see the version number, script name, or both.

Script Info

Deleting a Script

To delete a script:

From the Script Menu, press l or r until you see

SCRIPTS

Delete Script

Press Enter/Pause. You will see

7-6

Using Scripts

Are you sure?

Use l or r to select either "Yes" or "No" and press

Enter/Pause. Selecting "Yes" deletes the current script.

The flash memory used by the script is not

available for other scripts or fonts until the

flash memory is reformatted. However, when

you format flash memory, you must resend the script and any downloaded fonts to the

Yes

printer.

Page 67

Enabling Status Polling

Status polling allows you to obtain information about the readiness of the printer and the current (or last received) print job. Your System Administrator can enable status polling while the printer is running in Script mode.

To enable status polling:

From the Script Menu, press l or r until you see

SCRIPTS

Status Polling

Press Enter/Pause. You will see

Enable Polling

Use l or r to select either "Yes" or "No" and press

Enter/Pause. The default is "No."

Enabling Immediate Commands

Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches.

To enable immediate commands:

From the Script Menu, press l or r until you see

SCRIPTS

Immed Commands

Press Enter/Pause. You will see

Enable Immed?

Using Scripts

7-7

Page 68

Use l or r to select either "Yes" or "No" and press

Enter/Pause. The default is "No."

Checking Available Flash Memory

If you receive errors when downloading a script, make sure you have enough flash memory available for the script.

When you format flash memory, the script and

any downloaded TrueType fonts saved in the

printer’s flash memory are deleted and must

be resent to the printer.

From the Setup Menu, press l or r until you see

SETUP

Flash Memory

Press Enter/Pause. Press l or r until you see

FLASH MEMORY

Unused Flash

7-8

Using Scripts

Press Enter/Pause. You may see

Unused Flash

This is the number (in bytes) of the available flash memory.

1006216_

Page 69

PRINTING

This chapter explains how to

use on-demand mode printing.

print an error label.

print, pause, restart, cancel, and repeat a batch.

You can send format, batch, and graphic data to the printer from a host. When the printer receives the data, batches begin printing automatically. The optional Packet Reference Manual tells how to create, store, and download the data necessary to print batches. You can also use the Monarch® MPCL Toolbox utilities to create and download packets.

MAIN MENU

CANCEL

ALL

PRINT MODE

MODE

READY

REPEAT

BATCH

SETUP SCRIPTS DIAG.

Printing

Before you print, make sure the printer is connected and ready to receive data.

Turn on the printer. Your printer is ready to receive and print

batches when you see

PRINT MODE

Ready

Download a format and a batch. Refer to the optional Packet

Reference Manual for information on downloading print jobs.

The printer prints a strip of labels.

Remove the printed labels.

Printing

8-1

Page 70

If the printer will be unused for extended

periods of time, we recommend leaving the

printhead unlatched.

On-Demand Mode Printing

When the 9825 printer is operating in the on-demand mode, the next label prints when the previous label is removed from the printer or when Feed/Cut is pressed. The display shows "Printing X of Y" until all the labels in the batch are printed.

If you have purchased the optional peel module, you must use on-demand printing with peel mode. If you are using peel mode, remove the excess backing paper by pulling up across the saw-toothed tear edge. Make sure the backing paper tears at the edge. Hold the leading edge of peeled labels when printing on stock longer than six inches. The minimum feed length for peel mode is 1.5 inches. You must use non-perforated supplies for peel mode. The maximum speed for peel mode is 8.0 ips.

We recommend using 0.5-inch gap supplies in

peel mode when backfeed is disabled.

8-2

Printing an Error Label

If the printer displays a data error (errors 0-499), press Feed to print an error label and continue printing. See your System Administrator about the error label.

Printing

Page 71

Pausing a Batch

You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for:

Loading a different roll of supply or a ribbon. See Chapter 2, "Loading Supplies" or Chapter 3, "Loading Ribbon."

Adjusting the supply position or contrast using the Setup menu. See Chapter 4, "Setting Supply Options."

When you press Enter/Pause you will see

PAUSE MENU

You can press Enter/Pause to resume printing or press l or r to display the Pause Menu options.

The following chart shows the Pause Menu options.

Print Mode

PAUSE MENU

CANCEL

BATCH

CANCEL

ALL

MODE

RESTART

BATCH

Restarting a Batch

You can reprint a paused batch from the beginning (using the original quantity).

When you press Enter/Pause, you will see

PAUSE MENU

Print Mode

Printing

8-3

Page 72

Press l or r until you see

PAUSE MENU

Restart Batch

Press Enter/Pause. The batch starts printing from the

beginning.

Canceling a Paused Batch

You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches waiting to print.

Before any format, graphic, or font in memory

can be deleted, you must cancel all batches.

PAUSE MENU

8-4

Printing

CANCEL

BATCH

CANCEL

ALL

CANCEL

BATCH

CANCEL

FORMAT

CANCEL

GRAPHIC

CANCEL

FONT

PRINT MODE

RESTART

BATCH

You can cancel a batch by pressing Escape/Clear while the batch is printing, or you can use the Pause menu to cancel a batch.

Press Enter/Pause to interrupt printing. You will see

PAUSE MENU

Print Mode

Page 73

To cancel only the paused batch, press l or r until you

see

PAUSE MENU

Cancel Batch

Press Enter/Pause. The batch is deleted and the printer prints any remaining batches.

To cancel all the batches (including the paused batch),

press l or r until you see

PAUSE MENU

Cancel All

and press Enter/Pause. You will see

Cancel Batches?

You c an

exit without canceling any batches. Press Escape/Clear or

press r to display No and then press Enter/Pause. The printer returns to the Pause menu. Press l or r to select another function from the Pause menu, or to return to Print Mode and print all the batches.

cancel all batches in the print queue. Press r to display Ye s, then press Enter/Pause. You will see

Cancel Format?

Press l or r then press Enter/Pause.

Printing

8-5

Page 74

If password protection is enabled, you will be prompted to enter a password before the formats, graphics, and fonts are deleted. Press Feed/Cut three times and then press Enter/Pause.

All formats are deleted. If you enter the wrong password, you return to the Main menu. For more information about password protection, see "Using Password Protection" in Chapter 9. If password protection is disabled, you will see

Cancel Graphic?

Press l or r then press Enter/Pause. You will see

Cancel Font?

Press r, then press Enter/Pause. You return to the Pause menu. If you select "Yes," these prompts delete ALL

formats, graphics, and/or fonts in the printer.

Press l or r to select another function from the Pause

menu, or to return to Print Mode.

8-6

Printing

Repeating a Batch

Before you start printing a new batch, you can reprint the last batch. The batch can be either the last one you printed completely or one that you canceled after starting to print.

MAIN MENU

CANCEL

ALL

PRINT MODE

REPEAT

BATCH

SETUP SCRIPTS

DIAG.

Page 75

From the Main menu, press l or r until you see

MAIN MENU

Repeat Batch

Press Enter/Pause. You will see

Printing xxxx of xxxx

The number increments until the entire batch has printed. When it is finished, you will see

PRINT MODE

Ready

Printing TrueType® Fonts

TrueType® fonts are available on the 9825 printer. TrueType fonts are scalable and the characters print smoothly, without the jagged edges you see on bitmap fonts. When downloading a TrueType font, you download the entire font. You cannot specify a subset (particular characters or point size) of the font.

Font storage is limited on the 9825 printer.

These font files may be very large and image

slower than bitmap fonts. The size of the font

file, in bytes, is the minimum amount of

memory you must have available for fonts in

the printer’s memory.

Your System Administrator may need to reconfigure the printer’s memory to use downloaded TrueType fonts. Refer to the optional Packet Reference Manual (available on our Web site) to learn how to reconfigure the printer’s memory. After reconfiguring memory, resend the font, format, and batch packets.

Printing

8-7

Page 76

The 9825 printer can accept a TrueType font file that has been converted to Hex or Run-Length encoding using the Font Utility, which is available on our Web site (www.monarch.com). You can also use a wide variety of Code Pages with International (Turkish, Latin, Spanish, etc.) characters. Using TrueType fonts allows you a greater range of fonts for your formats. TrueType fonts are designed to be regionally specific; therefore, all Code Pages may not be supported in a given font. Check with your System Administrator if you need to use TrueType fonts.

Licensing Your Fonts

Monarch provides the Font Utility to help you create and download international code pages/characters. However, it is your responsibility to license the fonts you purchase and download to your Monarch printer. Contact your font supplier for licensing information.

Additional fonts that are compatible with the 9825 printer can be purchased from:

The Electronic Font Foundry 11 Silwood Road Ascot SL5 OPY England (0)1344 875 201 www.eff.co.uk

8-8

Printing

Page 77

CARE AND MAINTENANCE

This chapter tells you how to

clear label jams and clean the printhead and platen roller

replace a printhead

adjust print contrast.

CAUTION

Do not use sharp objects to clean the printhead. This may damage the printer and require a service charge.

Clearing Label Jams

When you are printing and a jam occurs, the Fault light on the printer’s front panel blinks. To clear the jam:

Turn off the printer and open the cover and printhead

assembly.

If necessary, remove the label roll and ribbon.

Remove the jammed labels and reload the label roll.

Close the printhead assembly and turn on the printer.

Press Feed/Cut to position the supply under the printhead.

Cleaning

The rate and frequency at which you print determines how often you must clean the printer. You may need to clean the printhead, sensor, and platen roller:

if there is any adhesive build-up in the supply path.

after printing approximately 3 rolls of thermal transfer/thermal direct/linerless supplies or after each ribbon.

Care and Maintenance

9-1

Page 78

daily if your printer is in an excessively dirty, hot, or humid environment.

when you see voids or streaking in the print as shown.

Turn off the printer and open the cover and

printhead assembly.

Remove the label roll and ribbon (when

cleaning the printhead).

Press down on the exit cover tabs to open

the exit cover on the front of the printer.

Clean the platen roller with a cloth dampened

with water. Turn the platen roller with your finger and run the cotton swab or dry cloth across it. Make sure the platen roller is

Streaks

clean all the way around.

Moisten a cotton swab with isopropyl alcohol. Rub the cotton

swab across the peel bar and remove any build-up.

Voids

9-2

Care and Maintenance

Page 79

Moisten another cotton swab with isopropyl alcohol. Rub the

cotton swab across the printhead and remove any build-up. You may need to use a printhead CLEAN-STRIP if the printhead is extremely dirty or you see streaks on the supply.

Printhead

Rub the cotton swab across the supply sensor and die cut

sensor and remove any build-up.

Clean the build-up in the supply path.

Let the printer dry before you reload supplies.

Die Cut Sensor

Supply Sensor

Care and Maintenance

9-3

Page 80

Close the exit cover by pushing firmly on it. Both latches will

10.

click into place.

Close the cover and printhead assembly.

11.

Turn on the printer.

12.

Press Feed/Cut to position the supply under the printhead.

13.

Resend your format, batch, and check digit packets.

Replacing the Printhead

You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616 (bad dot or dots) or 768 (printhead failure) error codes. See "Accessories" in Appendix B for the printhead part number.

To replace the printhead:

9-4

Care and Maintenance

CAUTION

The printhead is sensitive to static electricity, which can

damage the printhead or reduce its life. Ground yourself

by touching some metal, such as the printer’s metal base,

before touching the printhead. Clean the printhead to

remove any salt or oil left from handling prior to operation.

Turn off the printer.

Open the cover.

Unlock the printhead by turning the retaining latch.

Page 81

Press forward and down on the two latches on top of the

printhead assembly as shown. The printhead will drop down.

Lift the printhead assembly using the printhead tab and push

back until the printhead assembly clicks into place.

Carefully unplug the cable from the printhead as shown. The

printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer’s metal base, before touching the printhead.

Carefully plug the cable into the new printhead.

Align the new printhead with the tabs.

Care and Maintenance

9-5

Page 82

Snap the printhead into place.

Do not touch here

Make sure the printhead cable does not touch

the ribbon roll.

10.

11.

12.

13.

9-6

Care and Maintenance

Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling.

Let the printhead dry and reload your supplies.

Close the printhead assembly and the cover. Turn on the printer.

Press Feed/Cut to position the supply under the printhead.

Page 83

USING DIAGNOSTICS

This chapter explains how to perform simple diagnostic functions such as checking the software version, the supply quality, printing test labels, and using password protection. It also provides solutions to minor printing problems and explanations of common error messages you may receive while using the printer.

MAIN MENU

CANCEL

ALL

PRINT MODE

VERSION USER DIAG.

SUPPLY

QUALITY

REPEAT

BATCH

SETUP SCRIPTS

SERVICE

DIAG.

TEST

LABEL

PAS SWOR D

DIAG.

Factory Set Password

You need a password to access diagnostic functions. Press Feed/Cut three times and then press Enter/Pause.

Checking the Software Version

From the Diagnostics Menu, press l or r until you see

DIAGNOSTICS

Version

Press Enter/Pause. You will see

Model M9825

V 1.0

Using Diagnostics

10-1

Page 84

Line one lists the printer model number (M9825) and line two gives the version of software in the printer.

Printing a Test Label

From the Diagnostics Menu, press l or r until you see

DIAGNOSTICS

Press Enter/Pause and r until you see

Press Enter/Pause. The following test labels print.

User Diag

USER DIAG

Test Label

10-2

Using Diagnostics

The first label shows the printer’s configuration by packet (A-G). The second label shows the model number, software version, stock count, voltage, print contrast, printhead resistance, number of bad dots, and installed options. This information will help Technical Support diagnose the problem. Refer to the optional Packet Reference Manual for more information about the test label.

You can also print a test label by pressing l and r at the same time. Hold for one second and release. If test labels do not print, call Technical Support.

Page 85

Checking Supply Quality

The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply. Before you check your supply quality, print a batch of supplies or test labels.

From the Diagnostics menu, press l or r until you see

DIAGNOSTICS

Press Enter/Pause. You will be at the User Diagnostics

menu. Press l or r until you see

Press Enter/Pause. If you have not printed any labels, the

message "No data! Press Enter" appears. You will also see the "No data! Press Enter" message if you are using continuous (non-indexed) supplies. If you have printed labels since turning on the printer, you will see

User Diag

USER DIAG

Supply Quality

Len Min Max OK

1568 034 124 Y

The Len listing is the length of the loaded supply in dots.

The Max listing should always be greater than the Min listing. The OK listing tells whether the sense mark on the supply passed a detection test. Press l or r to see the other readings.

Using Diagnostics

10-3

Page 86

Using Password Protection

The password protection feature prevents formats, graphics or fonts from accidentally being deleted from the printer’s memory.

Enabling the Password (System Administrators only)

A System Administrator can enable the password that must be entered before formats, graphics or fonts can be deleted.

From the Main menu, press l or r until you see

MAIN MENU

Press Enter/Pause. You will see

Enter the password: press Feed/Cut three times and then

press Enter/Pause. If you enter the wrong password, you return to the Main menu.

From the Diagnostics menu, press l or r until you see

Diagnostics

Enter Password

_ _ _ _ _ _

10-4

Using Diagnostics

DIAGNOSTICS

Press Enter/Pause. Then, press l or r until you see

Press Enter/Pause. You will see

User Diag

USER DIAG

Password

Enable Password?

Page 87

The default for password protection is "No," so you will always see "No" even if passwords are enabled.

If you do not want the user to enter a password before they

can delete formats, graphics or fonts, press Enter/Pause. You return to the User Diagnostics menu.

Press r to display "Yes" and press Enter/Pause. The password protection is enabled for formats, graphics or fonts. You return to the User Diagnostics menu.

Press Escape/Clear twice to exit to the Main menu.

Service Diagnostics

The Service Diagnostics menu can only be accessed by a Monarch Representative, because it requires a separate password. If you need to call Technical Support, print a test label first.

Using Diagnostics

10-5

Page 88

Troubleshooting

This section helps you correct some problems that may occur.

Problem Action

Error message appears during startup.

Does not print. Check supply.

Does not feed. Set wide/narrow knobs correctly.

Partially printed data. Clean the printhead.

Printing shadows or smears.

Light printing. Change supply.

Heavy printing. Clean the printhead.

Voids in printing. Clean the printhead.

Serial bar codes do not scan.

Turn off the printer, wait fifteen seconds and then turn on the printer. Call Technical Support if the error message reappears.

Check ribbon.

Send a corrected format and batch packet.

Send a corrected format packet.

Clean the printhead.

Change supply.

Check ribbon.

Adjust the print contrast.

Check wide/narrow knobs.

Check ribbon.

Change supply.

Adjust the print contrast.

Check wide/narrow knobs.

Check ribbon.

Change supply type.

Check ribbon.

Leave printhead unlatched when not in use.

Use a print speed of 2.5 IPS.

Adjust the print contrast.

10-6

Using Diagnostics

Page 89

Problem Action

Backing paper is wrapped around platen or peel roller.

Blank labels print or 750 series errors.

Carefully remove the backing paper. Make sure the backing paper tears at the saw-toothed tear edge when using backfeed and peel mode.

Clean supply sensors.

If you cannot fix a problem, call Technical Support.

Error Messages

You may receive the following types of error messages:

Data Errors

Communication Errors

Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer.

For a complete list of errors, refer to the optional Packet Reference Manual available on Monarch’s Web site. Call Technical Support if you need additional assistance.

Using Diagnostics

10-7

Page 90

Common Errors

Errors 001 to 405 and 429 to 435 are data errors. This type of error indicates that incorrect data was sent to the printer and the printer is ignoring it. Your System Administrator should correct the packet and send it back to the printer.

Error Description/Action

002 Name must be 1 to 8 characters inside quotes.

005 Supply width is invalid.

018 Code page selection defined in the field must be 0

(Internal), 1 (ANSI), 100 (Macintosh), 101 (Wingdings), 437 (DOS Page 437), 850 (DOS Page 850), 852 (Latin

2), 855 (Russian), 857 (Turkish), 860 (Portuguese), 1250 (Latin 2), 1251 (Cyrillic), 1252 (Latin 1), 1253 (Greek), 1254 (Turkish), 1255 (Hebrew), 1256 (Arabic), 1257 (Baltic), or 1258 (Vietnamese).

025 Data length is too long.

101 Format referenced by batch not in memory.

10-8

Using Diagnostics

400 Invalid character following {.

403 Field separator was not found.

409 Printer memory is full. Delete unnecessary formats or

graphics from memory.

410 Parity mismatch.

411 Framing error (baud rate mismatch).

412 Flow control mismatch.

413 Online receive buffer is full. Check for a flow control

problem.

Page 91

611 Font, bar code, or density in the batch does not fit the

format.

612 The data in this line of the batch is either missing or

does not match the format.

613 Reference point off supply.

614 Portion of field off supply or there may be an invalid

character in the packet.

703 The printer sensed a calibration of different-sized black

marks. Make sure the correct supply type is loaded.

704 Printer has not sensed a supply mark within the

specified number of inches or is out of supplies. Check the supply tracking, supply marks, black mark sensor position, and supply roll for binding. Press Escape/Clear and try to continue printing. Change supply.

750 Printhead is overheated. Turn off the printer.

751 Printer did not sense a black mark when expected. For

errors 751-753, check the supply tracking, supply marks, black mark sensor position, and supply roll for binding. Press Escape/Clear and try to continue printing. Change supply.

752 Printer sensed a mark in the wrong place.

753 Printer sensed a mark that is too long.

754 Check for a ribbon jam or remove any slack in the

ribbon by turning the take-up reel clockwise. Load a new ribbon.

755 Printhead is open. Close the printhead.

756 Load supplies.

Using Diagnostics

10-9

Page 92

757 Load supplies (supply length mismatch), because the

calibrated supply length differs by plus or minus .25 inches from the format. Press Feed/Cut.

758 Either the supply is not seen or the on-demand sensor

is broken. Check for a label jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in the on-demand mode.

763 Waiting to dispense label. Press Feed/Cut.

765 The printhead has less than 8 bad dots. The printer

can shift bar code fields to avoid bad dots. You may need to press Escape/Clear to continue printing. Print a test label to confirm the number of bad dots.

768 Printhead has more than 30 bad dots or is not

connected. Connect the printhead.

791 The printer has an error pending. Turn off the printer.

Wait 15 seconds (until the power light is completely dim) and turn it back on. Resend the packets.

10-10

Using Diagnostics

Page 93

SPECIFICATIONS

Printer

Height: 12.5 inches (318 mm)

Width: 12 inches (305 mm)

Depth: 13 inches (330 mm)

with the optional metal cover (H x W x D)

Weight: 21 lb. (9.5 kg)

Weight w/metal cover:

Shipping Weight: 25 lb. (11.4 kg)

Shipping Weight w/metal cover:

Power Source: 90-264 VAC with autoselect 50/60 Hz

Operating Limits: For Thermal Transfer (ribbon) 40° to 95° F

Printhead: Thermal at 4 inches (102 mm) wide

13" (330 mm) x 12.5" (318 mm) x 17.3" (439 mm)

29 lb. (13.2 kg)

34 lb. (15.5 kg)

(4° to 35° C)

For Thermal Direct 40° to 104° F

(4° to 40° C)

203 dpi (8.0 dots per mm)

Specifications

A-1

Page 94

Print Speed: 2.5 ips (64 mm) default for all serial bar

codes, 4.0 ips (102 mm), or 6.0 ips (152 mm)

default for parallel bar codes

Printing Method: Thermal Transfer (ribbon) or Thermal Direct

Maximum Print Area

4.0 inches x 16.0 inches (102 mm x 406 mm)

Supplies

For high temperature or high humidity environments, contact Monarch for supply recommendations. Continuous (non-indexed) supply does not have perforations or black marks and must be used in continuous mode. Aperture supplies are tags or labels with holes (or openings) in them. The supply is sensed using the holes. The holes can be only on the inside edge of the supply.

Supply Types: Thermal Transfer or Direct

Supply Widths: .75 inches (19 mm) minimum

4.25 inches (108 mm) maximum

Supply Lengths: .50 inch (13 mm) minimum

17.5 inches (445 mm) maximum

Supply Thickness: 7 to 12 mils

A-2

Specifications

Page 95

Linerless Supplies

For Supply Width greater than or equal to

1.5" (38 mm) 1.5" to 16" (38 mm to 406 mm)

2.0" (51 mm) 1.5" to 16" (38 mm to 406 mm)

3.0" (76 mm) 2.0" to 16" (51 mm to 406 mm)

4.0" (102 mm) 2.5" to 16" (64 mm to 406 mm)

A 0.50 inch non-print zone exists on the

leading edge (beginning) of all labels.

Use Supply Length

Ribbon Specification

Do not leave ribbon in sunlight, high temperatures or humidity.

Ribbon Type: Standard

Ribbon Widths Use with Max. supply width

1.5" (38 mm) 1.3" (33 mm)

1.8" (46 mm) 1.5" (38 mm)

2.3" (58 mm) 2.0" (51 mm)

3.3" (84 mm) 3.0" (76 mm)

4.3" (110 mm) 4.0" (102 mm)

Ribbon Length: 23,600 inches (600 meters)

About Ribbons

The width of the ribbon must be greater than the supply width. Since some supplies are more abrasive to printheads than others, using a ribbon wider than your supply helps protect the printhead. Replacement printheads are expensive.

Specifications

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Cable Pinouts

The following tables show the connector pins for a 9-pin to 25-pin (118364) cable or a 25-pin to 25-pin cable (118366).

9-Pin (F) To 25-Pin (M)

CD 1 20 DTR RD 2 2 TD TD 3 3 RD DTR 4 8 CD SGND 5 7 SGND DSR 6 6 DSR RTS 7 4 RTS CTS 8 5 CTS N/C 9 1 Shield Drain Wire

25-Pin (F) To 25-Pin (M)

FG 1 1 FS TD 2 2 TD RD 3 3 RD RTS 4 4 RTS CTS 5 5 CTS DSR 6 6 DSR SG 7 7 SG CD 8 8 CD N/C 20 20 DTR

A-4

Specifications

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ACCESSORIES & OPTIONS

Accessories

415 External Rewind

Replacement Printhead Kit (12055101)

Ribbon Take-Up Core (11796120, 30, or 40; available in 2", 3", or 4" widths)

Monarch® MPCL Toolbox (utilities to configure the printer, download fonts, and design formats) Available on Monarch’s Web site (www.monarch.com)

External LAN Print Server Supports Ethernet and TCP/IP:

RJ-45 Connector (10BaseT) 11753101 BNC Connector (10Base2) 11753102

External Ethernet Print Server supports TCP/IP (11753105)

Printhead CLEAN-STRIP (120350)

Printhead Cleaning Pen (114226)

Cables: 9-pin to 25-pin (118364), 25-pin to 25-pin (118366)

Packet Reference Manual -Programmer’s manual (TC9800PM)

Accessories & Options

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Factory-Installed Options

Internal TwinAx/CoAx Protocol Converter (117532) also Service-installable)

Internal Ethernet Print Server supports TCP/IP (11753104)

Peel mode with on-demand sensor

Tear Bar

Metal Cover

Ethernet Information

Paxar offers internal and external Ethernet connectivity solutions. These solutions make it easy to set up, manage, and monitor a Monarch 9825 printer linked to an Ethernet connection. The print server provides multiprotocol capabilities for users with Windows® 95/98/2000 or Windows NT®, TCP/IP, and NetWare®. Software is available on Monarch’s Web site (www.monarch.com) to configure the print server or you can order part number TC9840ENCD for the MonarchNet Utilities compact disc. It can also be configured using HP Jet Admin or HP Web JetAdmin software.



Configuration information prints automatically if the Ethernet print server senses a hardware error. To print configuration information on demand, press the Te s t button on the side of the external Ethernet print server unit or use the configuration utility provided for your network operating system. The configuration label prints in MPCL format.

B-2

Accessories & Options

The configuration label is best displayed

using 4" wide by 6" long labels. If the label is too small, some information may print outside

the label edges.

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GLOSSARY

The following terms will help you use this manual.

continuous mode Mode in which the printer prints all the labels in the

batch without stopping.

download (send) Transmission of data from the host to your printer.

format Supply layout or design, which the System

Administrator downloads as a format packet to your

printer.

host Any mainframe, minicomputer, data collect terminal, or

personal computer sending data to the printer.

LCD Display on the printer used to indicate printer conditions

and problems.

MONARCH leader Wrap around a new roll of ribbon with Monarch printed

on it.

on-demand mode Mode in which the printer stops after each label to allow

you to remove it.

print job Actual data printed on a label or tag. The host may

download the print job together with the format, or as a

separate packet. The print job is also called a "batch."

online Direct communication between a computer and the

printer.

Supply Sensor Senses whether supply is loaded or needs to be loaded

in the printer. Located in the supply path.

Supplies Labels used for printing.

System Administrator

Person responsible for creating and downloading

packets.

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