Each product and program carries a respective written warranty, the only
warranty on which the customer can rely. Monarch reserves the right to make
changes in the product, the programs, and their availability at any time and
without notice. Although Monarch has made every effort to provide complete
and accurate information in this manual, Monarch shall not be liable for any
omissions or inaccuracies. Any update will be incorporated in a later edition of
this manual.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
CANADIAN D.O.C. WARNING
This digital apparatus does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department
of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicte par le ministère des Communications du Canada.
Trademarks
MONARCH is a registered trademark of Monarch Marking Systems, Inc.
Paxar is a trademark of Paxar Corporation.
925 and 9474 are trademarks of Monarch Marking Systems, Inc.
Monarch Marking Systems
P.O. Box 608
Dayton, Ohio 45401
The Monarch® 9474 printer lets you print letters, numbers, bar
codes, and graphics on tags and labels. The printer can operate
as a stand-alone unit or can be connected to a computer.
When you first receive the 9474 printer, there are no formats in
memory. You must enter formats before printing tags or labels.
This manual contains the information you’ll need to design and
enter your own customized formats. It also provides general
information about system administration and configuring the printer.
About This Manual
This manual explains how to set up the printer and print supplies.
You can print online (sending data to the printer from a computer)
or offline (using the printer only).
Ordering Programmer’s Manuals
The Programmer’s Manual (part number TC9474PM) must be
ordered separately. It gives communications and message
structures for sending formats and batch data online. The
Programmer’s Manual also includes a list of offline and online
messages.
CAUTION
If your 9474 printer has been in storage below room
temperature, allow 10-12 hours for the printer to adjust
to room temperature before turning the power on.
Failure to do this may damage the printer.
Introduction 1-1
Installing the Printer
1. Place the printer on a level surface.
2. Plug the keyboard cord into the socket.
Socket
CAUTION
The power switch must be off while
connecting the power cord.
3. Plug the power cord into the socket as shown in Figure 2.
Plug the other end of the cord into a grounded 115 VAC
electrical outlet.
1-2 Introduction
Socket
Power
Cord
RS-232
Cable
If you are going to use the printer online, also
connect the RS-232 cable as shown.
LOADING SUPPLIES2
The printer prints both tags and labels and may be set for either
Continuous or On Demand printing. To set the printing method,
see Chapter 5, "Setting Printer Options."
If your printer has a knife, follow the instructions
under "Continuous." You cannot use On Demand
printing with a knife.
Thermal Supply Indicator
If your printer has a Ribbon Roll Adapter, and you are going to use
thermal direct supplies, turn the thermal supply indicator to the
right.
Thermal Supply
Indicator
Ribbon Roll
Adaptor
Loading Supplies 2-1
Continuous
This method is for both tags and labels. The printer dispenses
the desired amount of supplies without stopping.
1. Open the front panel.
2. Turn the printhead lever to the left to release the printhead.
Also, see the supply loading figure on the inside front panel of
the printer.
Printhead
Lever
2-2 Loading Supplies
3. Push the lock to the right to unlock the supply holder.
Remove the old supply roll (if there is one).
Lock
Indicators
Lock
4. Remove the seal from the new supply roll.
Supply
Holder
Supply
Shaft
5. Place the new supply roll on the supply shafts.
6. Align the tabs on the supply holder with the tracks on the
supply shaft.
7. Push the supply holder with the lock indicators visible onto
the shaft against the supply. Make sure the supplies arefree to unwind.
8. Push the lock to the left to secure the supply holder in place.
If your supplies have 3 inch (76.2 mm) cores:
Do not use the hub for 4 inch (101.6 mm) cores.
9. Follow steps 1 through 5.
Loading Supplies 2-3
10. Reverse the outer supply holder so the lock indicators are
facing the supply shaft. (The reverse of art shown.)
11. Push the lock to the right to unlock the supply holder and
place the supply holder onto the supply shaft. Make sure thesupplies are free to unwind.
12. Push the lock to the left to secure the supply holder.
13. Insert the supply as shown.
Thermal Supply
Indicator
Lower Supply
Guide
14. Pull enough supply from the roll to reach the printhead.
15. Press down and hold the lower supply guide.
16. Slide the supply between the supply guides from the side of
the printer. Do not attempt to thread the supply by starting at
the bottom of the supply path. Release the lower supply
guide.
17. Align the supply with the printhead and push the supply
against the back wall. Make sure the edge of the supply does
not extend beyond the printhead.
2-4 Loading Supplies
Supply
Path
18. If a ribbon is loaded, align the supply with the top edge of the
upper guide and slide it against the back wall. Move the
supply to the left until it aligns with the printhead. This
prevents snagging or wrinkling the ribbon.
If your printer is equipped with a Ribbon Roll
Adapter and you are going to use thermal
direct supplies (no ribbon), turn the thermal
supply indicator to the right.
19. Turn the printhead lever to the right to lock the printhead.
Printhead
Lever
Lock Nut
Adjustment
Lever
20. If your printer has a knife, loosen the locknut and use the
adjustment lever to set the cut to the width of the tag. Be
sure to tighten the locknut when you are finished.
21. Push the power switch on.
u
If you are replacing a supply with a new roll of the same
size, press 1 to align the printer.
u
If you are changing the supply type, adjust the supply
sensor if necessary. See "Adjusting the Supply Sensor"
later in this chapter.
Loading Supplies 2-5
On Demand
This printing method is only used for labels. In this mode, the
printer prints and dispenses one label at a time. The next label is
not printed until the completed label is removed from the printer.
1. Open the front panel.
2. Turn the printhead lever to the left to release the printhead.
Also, see the supply loading figure on inside front panel of
printer.
Printhead
Lever
3. If you are reloading supplies
u
u
u
2-6 Loading Supplies
Cut the backing paper in front of the paper take-up spool.
Manually rewind the supply.
Remove the backing paper from the paper take-up spool.
4. Push the lock to the right to unlock the supply holder.
Lock
Indicators
Lock
5. Remove the seal from the new supply roll.
Supply
Holder
Supply
Shaft
6. Remove labels from the first 16 inches of backing paper.
7. Place the new supply roll on the supply shafts.
8. Align the tabs on the supply holder with the tracks on the
supply shaft.
9. Push the supply holder with the lock indicators visible onto
the shaft against the supply. Make sure the supplies arefree to unwind.
10. Push the lock to the left to secure the supply holder in place.
If your supplies have 3 inch (76.2 mm) cores:
Do not use the hub for 4 inch (101.6 mm) cores.
11. Follow steps 1 through 6.
Loading Supplies 2-7
12. Reverse the outer supply holder so the lock indicators are
facing the supply shaft. (The reverse of art shown.)
13. Push the lock to the right to unlock the supply holder and
place the supply holder onto the supply shaft. Make sure thesupplies are free to unwind.
14. Push the lock to the left to secure the supply holder.
15. Thread the supply and backing paper.
u
Pull enough supply from the roll for the backing paper to
reach the bottom of the printer.
u
Press down and hold the lower supply guide.
u
Slide the supply and backing paper between the supply
guides and through the feed area. Then release the lower
supply guide.
2-8 Loading Supplies
Lower Supply
Guide
16. While holding the paper take-up spool with one hand, turn the
knob 1/4 turn counterclockwise with the other hand to open
the spool.
Printhead
Lever
Paper Take-up
Spool
Knob
17. Turn the paper take-up spool counterclockwise until the clamp
is at the top.
18. Insert the backing paper under the clamp on the paper
take-up spool.
19. Turn the supply roll to remove slack in the backing paper.
20. Turn the printhead lever to the right to lock the printhead
against the supply.
Loading Supplies 2-9
21. Push the power switch on.
u
If you are replacing the supply with a new roll of the same
size, press 1 to align the printer.
u
If you are changing supply type, adjust the supply sensor
if necessary.
Adjusting the Supply Sensor
The supply sensor in the printer controls how much supply feeds
between tags or labels. The supply sensor reads black marks or
feed apertures. To read black marks or apertures, the sensor
must be aligned with the black mark or aperture on the tag.
Otherwise, you’ll see an error message when you try to print.
The sensor adjustment knob moves the sensor in and out.
When moving the sensor
u
Turn the sensor adjustment knob clockwise to move the sensor
away from the inside edge of the supply.
u
Turn the sensor adjustment knob counterclockwise to move the
sensor toward the inside edge of the supply.
2-10 Loading Supplies
Sensor
Adjustment
Knob
Die cut supplies require no sensor adjustment.
For black mark supplies, turn the sensor adjustment knob
counterclockwise until it stops, then turn it clockwise back out
about three turns. Do not force the knob.
For feed apertures, turn the sensor adjustment knob
counterclockwise until it stops. Then turn the knob clockwise 36
complete turns for each inch (25.4 mm).
u
Measure from the edge of the supply to the center of the
aperture.
u
Subtract 1/8 inch (3.1 mm) from the measurement.
u
Multiply the result by 36 (if you are measuring in millimeters,
multiply by 1.41).
For example, if the measurement to the aperture center is 3/8
inch (9.5 mm), turn the knob 9 complete turns to center the sensor.
Close the front cover.
Adjusting the On Demand Sensor
The on demand sensor stops the printer between tags or labels
when you print in the on demand mode. The sensor detects the
presence of tags or labels in the exit chute of the printer. When
you remove the tag or label (or set), another tag or label (or set)
is printed.
The on demand sensor must be positioned
over a white or light area on the supply. If it
is positioned over a dark area,the entire batch
may print before the printer stops.
Loading Supplies 2-11
You can adjust the sensor either right or left by pushing it with
your finger.
On Demand
Sensor
Adjusting the Supply Width Knob
The supply width adjustment knob moves the outer end of the
printhead up or down to adjust for wide or narrow supplies.
Printhead
Lever
Supply Width
Adjustment Knob
2-12 Loading Supplies
To adjust for wide or narrow supplies:
1. Turn the printhead lever to the left to release the printhead.
2. Pull out the supply width adjustment knob and
u
turn it to "NARROW" for supplies two inches in width or
smaller
u
turn it to "WIDE" for supplies greater than two inches in
width.
Be sure the adjustment knob snaps back into
place after you turn it.
3. Turn the printhead lever to the right to lock the printhead.
Using the Knife Guard
The knife guard is a safety cover for the knife and should be in
use at all times except when a stacker is attached.
Knife
Guard
WARNING
Do not operate the printer without the knife guard or
stacker in place.
Loading Supplies 2-13
2-14 Loading Supplies
LOADING A RIBBON3
This chapter tells you how to load a ribbon roll on machines
equipped with a ribbon roll adapter. If your machine uses ribbon
cassettes, see "Loading the Ribbon Cassette".
There are two types of supplies:
Thermal Directspecially treated thermal supplies that don’t
use a ribbon for printing.
Thermal Transferstandard supplies that require a ribbon for
printing.
DO NOT load a ribbon when printing on thermal direct supplies.
When installing a ribbon roll or cassette, remember
u
Ribbons may catch on supplies left in place while you load
the adapter.
u
Supplies can misalign the ribbon as you move the supply
up to the feed mark.
Loading a Ribbon 3-1
Loading a Ribbon Roll
1. Open the front cover.
2. Turn the printhead lever to the left to release the printhead.
(Also see the supply loading figure inside the front panel of
the printer.)
Printhead
Lever
Upper
Guide
3-2 Loading a Ribbon
If the printer has supplies loaded, pull the
leader back to the upper guide before loading
the ribbon.
3. Grasp the tab on the ribbon roll adapter and pull it out until
the adapter locks into the extended position as shown.
Ribbon
Spool
Holder
Tab
Thermal
Supply
Indicator
4. Pull the ribbon spool holders off. Remove the old ribbon (if
there is one).
5. Be sure the thermal supply indicator is pointing upward as
shown.
Turn the thermal supply indicator to the right
only if you are going to use thermal direct
supplies (no ribbon).
6. Load a new ribbon onto the lower spool shaft so the ribbon
unwinds clockwise.
Loading a Ribbon 3-3
7. Guide the new ribbon around the rollers on the ribbon roll
adapter as shown. Slide the upper spool onto the upper
spool shaft.
8. Slide the ribbon spool holders against the spools.
9. Turn the upper ribbon spool clockwise to add a slight tension
to the ribbon. Make sure the ribbon is tight but not
wrinkled or bunched.
To help slide the ribbon roll adapter in or out,
it may be necessary to increase or relax
tension on the ribbon by turning the spools.
10. Slide the ribbon roll adapter in against the back wall of the
printer.
11. Turn the upper ribbon spool clockwise until the black part of
the ribbon is past the print head.
12. If the printer has supplies loaded, slide the supply up to the
feed mark. Make sure the ribbon is correctly positioned.
13. Turn the printhead lever to the right to move the printhead
against the ribbon and the supply.
14. Close the front cover.
3-4 Loading a Ribbon
Ribbon
Leader
Rollers
Loading the Ribbon Cassette
This section tells you how to load a ribbon cassette on machines
equipped to use ribbon cassettes. If your machine has a ribbon
roll adapter, see "Loading a Ribbon Roll".
DO NOT load a ribbon cassette when printing on thermal direct
supplies.
1. Open the front panel by pulling the panel tab.
2. Turn the printhead lever to open the printhead. (Also see the
supply loading figure inside the front panel of the printer.)
If the printer has supplies loaded, pull the
leading edge back to the upper guide before
loading the ribbon cassette.
Printhead
Lever
Upper
Guide
3. Remove the old ribbon
cassette if necessary.
4. Remove the new ribbon
cassette from the package.
5. Use your finger to pull the
ribbon leader out about four
inches.
Loading a Ribbon 3-5
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