Paxar 9430R User Manual

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Paxar
Monarch
Sierra Sport3R
9430R
       ! "
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Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.
2003 Paxar Americas, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Paxar Americas, Inc.
Regulatory Compliance
Paxar products are designed to be compliant with the rules and regulations in the locations into which they are sold and will be labeled as required. The majority of RF devices are type approved and do not require the user to obtain license or authorization before using the equipment. Any changes or modifications to Paxar equipment not expressly approved by Paxar could void the user authority to operate the equipment.
Radio Frequency Interference Requirements
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference that may cause undesired operations.
Radio Frequency Interference Requirements - Canada
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada. To comply with FCC and Industry Canada exposure requirements, if this device is a operation in a user’s hand when there is 2.5 cm or more between the antenna and the user’s body; if this device is a it is approved for operation when there is 25 cm or more between the antenna and the user’s body.
hand-held portable
device, it is approved for
table-top
device,
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European Economic Area
The European variant is intended for use throughout the European Economic Area, and is compliant with the R&TTE directives; however, authorization for use restricted as follows: European standards dictate maximums radiated transmit power of 100 mW EIRP and frequency range 2.400 –2.4835 GHz. France, the equipment is to be restricted to the 2.4465 – 2.4835 GHz frequency range. Belgium outside, the equipment is to be restricted to the 2.460 –
2.4835 GHz frequency range. Operation in Italy requires a user license.
Trademarks
Paxar is a trademark of Paxar Corporation. Monarch is a registered trademark of Paxar Americas, Inc. 9430R and Paxar Monarch Sierra Sport are trademarks of Paxar Americas, Inc.
Paxar Americas, Inc. 170 Monarch Lane Miamisburg, OH 45342
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TABLE OF CONTENTS
GETTING STARTED ................................................ 1-1
Unpacking the Printer ............................................ 1-1
Programming Information....................................... 1-1
Duty Cycle............................................................ 1-1
Battery and Safety Information ............................... 1-2
Installing the Battery ............................................. 1-3
Charging the Battery ............................................. 1-4
Using the AC Adapter ............................................ 1-4
Reading the LED................................................ 1-5
Setting the DIP Switches ....................................... 1-6
Connecting the Printer........................................... 1-7
Attaching the Belt Clip ........................................... 1-8
LOADING SUPPLIES ............................................... 2-1
Tearing Supply...................................................... 2-2
Using Different Size Supply Rolls ........................... 2-3
USING THE PRINTER .............................................. 3-1
Printing ................................................................ 3-1
Using the Magnetic Stripe Reader .......................... 3-1
CLEANING.............................................................. 4-1
TROUBLESHOOTING .............................................. 5-1
Printing a Test Receipt .......................................... 5-3
SPECIFICATIONS.................................................... A-1
Printer Specifications ............................................ A-1
Supply Specifications ............................................ A-2
Ordering Supplies .............................................. A-2
Options and Accessories ....................................... A-3
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GETTING STARTED
Use this Paxar Monarch Sierra Sport™ 3R 9430R Printer. This three-inch printer works with various hosts using the RS232 communications port. It also supports IrDA and optional Bluetooth communications. See Appendix A, “Specifications” for more information about IrDA and Bluetooth. The 9430R printer can print text, bar codes, and limited graphics on thermal direct receipt paper. Use this manual to
charge the battery load supplies clean the printer troubleshoot the printer.
Operator’s Handbook
with your
1
Unpacking the Printer
The printer comes packaged with two rolls of supply (one already loaded in the printer), a battery (included with select printers), a belt clip, and a plug-in charger (included with select printers).
Programming Information
You may need to refer to the included on the CD-ROM. It provides an explanation of how to use the printer's command language.
Programmer's Manual
Duty Cycle
The 9430R printer is designed to print up to 1000 inches per day. The average print rate is 1 inch every 10 seconds at a text character print density of 25% (i.e., one character printed out of every four positions). Bar codes and graphics are more dense (print with more dots) than text and may need a lower duty cycle. In high temperature environments, pause the printer for one minute after every four (4) inches printed. If the duty cycle is exceeded, the printer may not print all of the information that was sent to it.
Getting Started 1-1
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Battery and Safety Information
The printer is powered by a 6.0V Nickel Metal Hydride (NiMH) battery.
Charging time in the printer is approximately
1.5 hours.
Take the battery out of the printer when storing the
printer for long periods of time.
The battery storage temperature is 40°F to 104°F
(4°C to 40°C). Do not store a fully charged battery at temperatures greater than 104°F (40°C) for long
periods of time. The battery may permanently lose charge capacity.
Be sure to use a fully charged battery before long
or battery-intensive printing sessions. Certain operations (for example, printing receipts with a lot of bar codes and graphics or using Bluetooth) drain the battery more quickly than others.
Disposal information – Do not throw in trash.
Dispose according to your local regulations or recycle the battery. Batteries can also be returned postage-paid to: ERC; 200 Monarch Lane Door #39; Miamisburg, OH 45342.
CAUTION
Do not disassemble, short circuit, heat
above 80°C, or incinerate. The
battery may explode.
The recommended temperature for charging is
68°F (20°C) to 77°F (25°C).
NOTE: Optimal battery performance is achieved after
using the battery until it is completely drained and recharged five times.
1-2 Getting Started
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Installing the Battery
One battery may be included with the printer. The printer’s battery must be charged before using it.
1. Unlock the battery door by sliding down the tabs using your thumbs.
Tab
2. Open the battery door.
3. Insert the battery with contact end first as shown.
4. Close the battery door.
5. Lock the battery door by sliding up the tabs. See
“Charging the Battery” for more information.
To remove the battery, partially open the battery door and tip out the battery. If the battery door is completely open, the hinge prevents the battery from falling out.
Getting Started 1-3
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(
P
)
Charging the Battery
The printer’s battery must be charged before using it. The battery can be charged
using the single or four-station charger. See
Appendix A, “Specifications” for part numbers.
inside the printer using the plug-in charger for
select printers. However, not all printers allow the battery to be charged inside the printer – see Appendix A, “Specifications” for more information.
Power
Button
Feed Button
1. Plug the cable into the socket located on the side of the printer as shown.
2. Insert the plug­in charger into an electrical outlet. Charging time is approximately 1.5 hours.
Using the AC Adapter
Some printers use an AC adapter, which allows you to use the printer while it is plugged into a wall outlet. Using the AC adapter eliminates the need to charge the battery, since the printer operates on AC current instead.
1. Connect the plug to the AC adapter.
2. Plug the cable into the socket located
on the side of the printer.
3. Plug the AC adapter into an electrical outlet.
Connects to printer
1-4 Getting Started
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Reading the LED
This table explains the LED indicators.
LED Indicators Status
Red or
Orange
Amber
Green On The printer is on and ready to accept
LED Indicators
On The printer has an error and is not ready
On The battery is charging at a fast rate. If
Off The battery is fully charged.
to accept data.
the battery voltage is below 5.0V, the battery is “trickle” charged until the battery reaches 5.0V.
data. If there is no activity for longer than 20-30 seconds, the printer goes into sleep mode to conserve the battery. Refer to the change this time interval. The printer “wakes up” when it receives any information from the host or you press the power (P) button. With Bluetooth printers, the printer has a mode where it can stay on all the time.
Programmer’s Manual
to
Getting Started 1-5
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Setting the DIP Switches
Use the DIP switches to set the RS232 communication, IrDA, and optional RF values. Turn the
printer upside down to easily read the DIP switches.
To activate the DIP switches, turn the printer off and then back on. Gently use a plastic-tipped object to set the DIP switches. Do not use any metal object!
1 2 3 4 5 6 7* 8
Communication Interface
RS232 OFF IrDA ON
Baud Rate 38400 OFF OFF 19200 OFF ON 9600 ON OFF 2400 ON ON
Parity None OFF OFF Odd ON OFF Even ON ON
Hardware Reset Enable Reset ON Disable Reset OFF
Printer Power Continuous
Power On** Auto Power Off OFF
* Switch 7 is not used. ** The printer stays on all the time - pressing the power (P) button
has no effect.
1-6 Getting Started
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Connecting the Printer
1. Plug your host into the printer’s RS232 port using a modular connector.
RS232 Port
2. Turn on the printer.
3. Make sure the DIP switches are set to match the
communication values on your host.
Getting Started 1-7
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Attaching the Belt Clip
1. The printer comes with a belt clip.
2. Turn the printer over.
3. Attach the belt clip as shown. Insert the printer’s
round knob into the latch and pull up until it “clicks” into place.
Strap
4. Attach the belt clip to your belt by looping the strap around your belt and snapping it into place.
To remove:
1. Remove the belt clip from your belt.
2. Remove the printer from the belt clip by squeezing the tabs and pulling the clip down.
Tab
1-8 Getting Started
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LOADING SUPPLIES
The printer can print text, bar codes, and some limited graphics on thermal direct receipt paper. See Appendix A, “Specifications” for the width and thickness requirements.
1. Lift up the “T” lever on the supply door and wrap your fingers around it.
“T” Lever
2. Pull up firmly on the supply door to open it.
2
Supply Door
Printhead Guide
Loading Supplies 2-1
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3. Drop the supply into the well. Make sure the supply unwinds from the bottom as shown.
4. Position the supply between the printhead guides.
5. Make sure 2-3 inches of supply extends past the
printhead.
6. Close the supply door.
7. Turn on the printer.
Tearing Supply
The printer’s supply door acts as a tear bar. Tear down against the tear bar to remove receipts.
NOTE: Do not tear supply up against the printhead or
sideways, because the supply door may open.
Tear Bar
2-2 Loading Supplies
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Using Different Size Supply Rolls
The printer can use one, two, or three-inch wide supply rolls. However, you need to order the supply guide adapter if you are using one or two-inch wide supply. Make sure the supply is left-justified inside the printer.
For one-inch wide supply:
Insert the adapter into the left slot as shown.
Supply Sensor
For two-inch wide supply:
Insert the adapter into the right slot as shown.
Supply Sensor
NOTE: The supply sensor is located on the left side by
the printhead.
Loading Supplies 2-3
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2-4 Loading Supplies
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USING THE PRINTER
This chapter includes information about printing and using the magnetic stripe reader.
3
Printing
Before you print, make sure your printer’s battery is charged and the printer’s communication values match those of your host.
1. Connect the communication cable. See “Connecting the Printer” in Chapter 1.
2. Turn on the printer.
3. Send a data stream to the printer. Refer to the
Programmer’s Manual
4. Remove the printed receipts.
for more information.
Using the Magnetic Stripe Reader
Read the following if your printer has the optional magnetic stripe reader, which is factory installed.
The reader processes cards with a magnetic stripe, such as a credit card or driver’s license and it requires special software to be installed.
Using the Printer 3-1
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Quickly swipe the card through the reader either left-to­right or right-to-left with the magnetic stripe in the reader. The magnetic stripe must be facing toward the supply door while it is passed through the reader.
Stripe is facing toward supply door.
The green/orange LED on the printer indicates the following:
LED Indicator Status
Green On Ready/waiting for card.
Red or
Orange
Green Off Good swipe (card’s data read). OR
On Error reading card’s data.
Not ready for card.
3-2 Using the Printer
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V
g
CLEANING
The rate and frequency at which you print determines how often you must clean the printer. We recommend cleaning the printhead and platen roller weekly or as needed when you see voids in the print.
CAUTION
Do not use sharp objects to clean the
printhead. This may damage the
printer and require a service charge.
1. Turn off the printer.
2. Lift up the “T” lever on the supply door and wrap your
fingers around it.
3. Pull up firmly on the supply door to open it.
4. Remove the supply roll (when cleaning the
printhead).
5. Moisten a cotton swab with isopropyl alcohol and clean the printhead as shown. You can also use the printhead cleaning pen (114226).
oids in printin
4
Printhead
Cleaning 4-1
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6. Clean the platen roller with a dry cloth or small brush. You can also use another cotton swab moistened with isopropyl alcohol. Turn the platen roller with your finger and run the cotton swab or dry cloth across it. Make sure the platen roller is clean all the way around.
Supply sensor
Platen Roller
Tear Bar
7. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab across the supply sensor to remove any build-up.
8. Moisten another cotton swab with isopropyl alcohol. Rub the cotton swab across the tear bar to remove any build-up.
9. Use a can of compressed air to remove any debris from the supply well.
10. Reload the supply roll.
11. Turn on the printer.
4-2 Cleaning
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TROUBLESHOOTING
If you cannot fix a problem, call Technical Support.
Problem Action
5
Does not feed or has a paper jam.
Does not print.
Remove any jammed supplies. Reload supplies.
Check or replace the
printer’s battery.
Your data stream may
include a query for the battery voltage. Refer to the
Programmer's Manual
more information.
Make sure the supplies are
loaded correctly and not upside down.
Open and then close the
supply door evenly. If both sides of the supply door are not completely closed, uneven printing may occur.
Verify communications
between the host and printer. See your System Administrator.
The printer’s duty cycle may
be exceeded. In high temperature environments, pause the printer for one minute after every four inches printed. If the duty cycle is exceeded, the printer may not print all of the information that was sent to it.
NOTE: This is not a continuous batch printer.
for
Troubleshooting 5-1
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Problem Action
Light/heavy printing or voids in printing.
Red or Orange (Error) LED is on.
Clean the printhead. Check or recharge the
battery. See “Charging the Battery” in Chapter 1 for more information.
Your System Administrator
may need to adjust the print contrast. Refer to the
Programmer's Manual
for
more information.
Open and then close the
supply door evenly. If both sides of the supply door are not completely closed, uneven printing may occur.
Check or load supply. Error reading magnetic
card’s data.
The printer’s duty cycle may
be exceeded. In high temperature environments, pause the printer for one minute after every four inches printed. If the duty cycle is exceeded, the printer may not print all of the information that was sent to it.
NOTE: This is not a continuous batch printer.
5-2 Troubleshooting
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Printing a Test Receipt
Before calling technical support, print a test receipt. The test receipt has the printer’s firmware version and other information on it.
To print a test receipt, press firmly and hold the FEED button while turning on the printer. Then, release both buttons.
A test receipt similar to the one shown below prints:
COURIER FONT – 72 COLUMNS
COURIER FONT – 64 COLUMNS
COURIER FONT – 57 COLUMNS
COURIER FONT – 48 COLUMNS
COURIER FONT – 36 COL
Troubleshooting 5-3
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5-4 Troubleshooting
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SPECIFICATIONS
Printer Specifications
Height: 2.25 inches (57 mm)
Width: 4.25 inches (108 mm)
Length: 6.0 inches (152 mm)
Weight: w/ battery & supply
Shipping Weight: 3 lbs. (1.4 kg)
Power: 6.0V NiMH battery
1.41 lbs. (0.64 kg)
A
Operating Limits: Storage:
Operating Humidity: Storage:
Printhead: 3 inches (76 mm) wide
Printing Method:
Print Speed:
Supported Fonts (Bitmap):
Supported Bar codes:
Memory: 32K SRAM
32° to 104°F (0° to 40°C)
-4° to 104°F (-20° to 40°C)
20% to 85% non-condensing 5% to 95% non-condensing
203 dpi (8 dots per mm)
Thermal Direct
Up to 2.0 inches per second (for standard receipts) NOTE: The speed is dependent on the application.
Standard (normal and bold), Large (normal), Reduced (normal and bold), and Large Rotated.
Codabar, Code 39, UCC/EAN – 128, UPC/EAN/JAN, Interleaved 2 of 5, Code 128.
128K Flash
Specifications A-1
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Charging Time: Approximately 1.5 hours
Communications: RS-232 port, IrDA, Bluetooth
Print Ratio 25% black maximum per square
inch
Supply Specifications
Supplies: Thermal direct receipt paper
Supply Thickness:
Supply Width: 3.125 inches (79 mm)
Supply Length: 1.0 inch (25.4 mm) minimum feed
Roll Diameters: Inside: .25 inches (6 mm)
Maximum Print Area:
2.2 to 3.5 mils (receipt paper)
8.0 inch (203 mm) 1 roll of receipt paper is approximately 600 inches (15,240 mm)
Outside: 1.5 inches (38 mm)
2.85 inches (72 mm) by 8.0 inches (203 mm) NOTE: Maximum length depends on format.
Ordering Supplies
900148 2.2-inch wide supply, 10 roll case
900149 2.2-inch wide supply, 50 roll case
900295 3.125-inch wide supply, 10 roll case
900294 3.125-inch wide supply, 50 roll case
A-2 Specifications
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Options and Accessories
Magnetic Card Reader (factory-installed) Extra Battery (125237) Shoulder Strap (125239) or Belt Clip (125238) Printhead Cleaning Pen (114226) Coiled Cable (125240) AC Adapter (125234) – Plugs into a wall outlet so
the printer operates on AC current. Only for use with printers M09430R03, M09430R04, M09430R09, and M09430R10.
Plug-in Charger (125225) – Plugs into an electrical
outlet for charging the battery.
printers M09430R03, M09430R04, M09430R09, and M09430R10.
These printers require the single station or four-station battery charger to charge the battery.
Single Station Battery Charger (125228) Four Station Battery Charger (125231) IrDA Version 1.1 (all printers have IrDA included)
Infrared Data Association - A wireless solution that uses light energy to transfer signals to and from the printer and a host. This system has narrow transmitting/ receiving signals and works best when stationed next to the host with no objects in the way. The maximum operating range is 3 feet. Use the DIP switches to set up the system.
Bluetooth - A wireless solution that uses radio
waves to transfer signals to and from the printer and a host. The operating range is up to10 meters (32.8 feet). Bluetooth radio waves can pass through walls and floors, so the hosts do not have to be next to each other.
NOTE: Microwave ovens, 2.4 GHz cordless phones, and
certain wireless LAN products operate on the same frequency as Bluetooth and may cause interference.
Not for use with
Specifications A-3
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A-4 Specifications
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