Paxar 9414 User Manual

Monarch



9414 Printer

Each product and program carries a respective written warranty, the only warranty on which the customer can rely. Paxar reserves the right to make changes in the product, the programs, and their availability at any time and without notice. Although Paxar has made every effort to provide complete and accurate information in this manual, Paxar shall not be liable for any omissions or inaccuracies. Any update will be incorporated in a later edition of this manual.

©1999 Paxar Americas, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Paxar Americas, Inc.

WARNING

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada.

Trademarks

9414 and Monarch Paxar

Pizza Hut is a registered trademark of Pizza Hut, Inc. Personal Pan, Meat Lover’s, Panwich and Supreme are registered trademarks of Pizza Hut, Inc.

Velcro is a registered trademark of Velcro Companies.

Paxar Americas, Inc. 170 Monarch Lane Miamisburg, OH 35342

is a trademark of Paxar Corporation.



are trademarks of Paxar Americas, Inc.



TABLE OF CONTENTS

GETTING STARTED.......................................................... 1-1

Unpacking the MRD System .......................................... 1-1

Setting Up the System.................................................. 1-2

Reading the Indicator Light........................................... 1-8

Clearing the Buffer....................................................... 1-9

Switching Print Modes.................................................. 1-9

USING THE PIZZA HUT APPLICATION ............................ 2-1

Setting the Date/Time/Hot-Hold Time............................. 2-2

Selecting a Language................................................... 2-4

Loading Labels ............................................................2-5

Loading Labels for MRD and Dough Staging.............. 2-5

Loading Labels for Hot-Hold Items ........................... 2-9

Using the Keypad/Terminal Buttons ............................. 2-11

Reading the Scan Sheet ............................................. 2-12

Processing the Product .............................................. 2-13

Hot-Hold Labeling ................................................ 2-14

Inventory Labeling................................................ 2-14

From Frozen to Pre-Top........................................ 2-16

Future Downloads...................................................... 2-17

Table of Contents i

CARE AND MAINTENANCE................................................3-1

Clearing Label Jams.....................................................3-1

Cleaning the Printhead .................................................3-2

Checking the Software Version ......................................3-2

Clearing the Buffer .......................................................3-3

TROUBLESHOOTING ....................................................... A-1

Table of Contents ii

GETTING STARTED

The MRD (Made Ready Discard) system is a product freshness and inventory control labeling system that helps decrease product waste. The system uses the Monarch 9414 printer with the keypad/terminal and the Pizza Hut Application.

This chapter includes information about

♦ unpacking the MRD system (for new systems only)

♦ setting up the MRD system

♦ reading the indicator light.

Unpacking the MRD System

For new systems only:

After you unpack the MRD system, you should have

♦ 9414 Printer and power supply

♦ keypad/terminal with rubber cover (may already be

on the keypad/terminal) and power supply

♦ scanner

♦ communications cable

♦ Equipment Manual (Keep this manual in a safe

place), Maintenance Quick Reference Sheet (Job Aid) and System Setup Sheet

♦ product/quantity scan sheet

♦ Velcro strips (four extra), cable ties (four), bolts

(two), and wood screws (two)

♦ Tray

If you need help, please call 1-888-666-9414. If you need more paper labels, call one of the following: Prime Source: 800-397-4737 (order item #85221) Wasserstrom: 800-999-9277 (order item #374014) Unified Food Co-Op: 800-444-4144 (order item #374014)

Getting Started 1-1

Keep all packaging material in case you need to move or return the MRD system.

Setting Up the System

CAUTION

Do not touch the electrical connectors while setting up

the printer. Electrostatic discharge can damage or

destroy the printhead or electronic components.

1. Remove the tray from its packaging. Check inside the packaging for the adhesive feet. Remove the feet from their adhesive backing and apply one to each corner.

2. Place the tray on the cut table near an electrical outlet.

Adhesive Feet

Tray design may vary from the one

shown in this manual.

3. Make sure the power on the printer is turned off before setting up any cables. The power switch on the back of the printer should be in the OFF (O) position.

1-2 Getting Started

4. Facing the front of the tray, lay the serial cable (part number 125802) behind the tray.

To keypad/terminal

To printer

5. Plug the three-hole end of the printer’s power supply cable into the three-pronged outlet in the printer’s power supply.

Power cable to printer

Printer’s Power Supply

Power cable to wall outlet

6. Place the printer’s power supply behind the tray with the printer’s connector on the right side.

Getting Started 1-3

7. Place the keypad/terminal’s power supply into the tray under the shelf with the three-pronged end facing the cut-out in the back of the tray.

8. Through the back of the tray, plug the three-hole end of the keypad/terminal’s cable into the threepronged outlet in the keypad/terminal’s power supply (18-24V).

Keypad/Terminal’s Power Supply

Keypad/ Terminal’s power cable with L-shaped connector

9. Lay the keypad/terminal’s cable with the L-shaped connector on the shelf.

10. Place the keypad/terminal on the shelf, but do not remove the tape from the Velcro at this point.

WARNING

The printer’s power supply uses a different voltage than the keypad. To connect the wrong power supply could permanently damage the keypad or the printer.

1-4 Getting Started

The keypad/terminal should not be

operated in a location that has

room temperatures above 158° F

or below -4° F for extended periods of time. This could

permanently damage the display.

11. Plug the L-shaped connector into the socket located on the top of the keypad/terminal (12V).

12. Connect the serial cable to the top of the keypad/terminal.

L-shaped

Connector Serial Cable

13. Place the printer in the tray.

The printer should never be

operated while resting on its side

or upside down.

ALWAYS PLUG THE PRINTER INTO THE ELECTRICAL WALL OUTLET FIRST AND THEN TURN ON THE PRINTER - NEVER TURN ON THE PRINTER AND THEN PLUG IT INTO THE WALL OUTLET.

Getting Started 1-5

14. Plug the printer’s power supply cable (with the straight end) into the socket on the back of the printer.

Power Cable

Serial Cable

15. Connect the serial cable to the printer’s serial port.

16. If necessary, adjust the cables. Make sure all the cables move freely through the openings in the back of the tray. Use a cable tie to secure them.

17. Lift up the keypad/terminal with one hand and feed the scanner cable connector through the notch as shown.

Scanner Cable

1-6 Getting Started

18. Plug the scanner cable connector into the socket and then turn the connector to lock the cable in place.

19. Remove the tape from the Velcro on the keypad/terminal and put the keypad/terminal onto the shelf.

20. Plug the printer's power supply cable into a

GROUNDED

electrical outlet. ALWAYS PLUG THE PRINTER INTO THE ELECTRICAL WALL OUTLET FIRST, AND THEN TURN ON THE PRINTER.

21. Plug the keypad/terminal's power cable into a

GROUNDED

electrical outlet.

WARNING

The printer and power supply should

never be operated in a location where

either one can get wet. Personal injury

could result.

22. Press the power switch on the back of the printer to the ON position (I) to turn on the printer.

Getting Started 1-7

Reading the Indicator Light

The indicator light monitors the printer's status.

Indicator Light (around the Feed Button)

Indicator Light Description

GREEN Printer is on and ready to use.

RED

Supply has run out or is not loaded. Load supply. See Chapter 2, "Using the Pizza Hut Application," for more information. Or, clear the buffer. Follow the steps below.

ORANGE

Error has occurred. See Appendix A, "Troubleshooting," for more information. To clear the error, press the FEED button. Or, clear the buffer. Follow the steps below.

No light

Printer is off. Make sure the power supply is connected properly. See "Setting up the System" earlier in this chapter.

Feed Button

1-8 Getting Started

Clearing the Buffer

To clear the buffer:

1. Turn off the printer.

2. Load labels for non-peel mode. See Chapter 2,

"Using the Pizza Hut Application."

3. Press and hold the FEED button while turning on the printer.

4. Release the FEED button when the indicator light starts flashing red.

Several labels advance including the status label.

5. Press the FEED button.

Switching Print Modes

To switch the printer to print labels for Hot Hold Items:

1. Open the peel bar cover by pushing down.

2. Change print modes to peel by switching the print

mode switch to the (1) position.

1=Peel Mode O=Non-peel Mode

Peel Bar Cover

Print Mode Switch

3. Load supplies for Hot Hold Items, See Chapter 2, "Using the Pizza Hut Application," for more information.

Getting Started 1-9

1-10 Getting Started

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