Paxar 9406 User Manual

Monarch ® 9406™

Thermal Printer

Equipment Manual

TC9406EM Rev. B 8/94 ©1994 Monarch Marking Systems, Inc. All rights reserved.

Each product and program carries a respective written
warranty, the only warranty on which the customer can rely.
Monarch reserves the right to make c hanges in the product
and the programs and their availability at any time and without
notice. Although Monarch has made every effort to provide
complete and accurate information in this manual , Monarch
shall not be liable for any omissions or inaccuracies. Any
update will be incorporated in a later edition of this manual.

WARNING

This equipment can interfere with radio communica tion if not installe d
and used in accordance with the inst ruction manual . It has been tested
and found to com pl y with the limits for a Class A comput ing device
pursuant to FCC Rules, Subpart B, Part 15, w hi ch pr ovi de reasonable
protection against such interf erence when operated in a commercial
environment . Operation in a residential area is likely to cause
interference which the user m ust correct at the ir own expense.

CANADIAN D.O.C. WARNING

This digital apparatus does not exceed the Class A li m its for radio
noise emissi ons from digital ap paratus set out in t he R adi o Interference
Regulations of the Canadian Department of Communications.

Le présent appa reil numérique n’ ém et pas de bruits radioé le ct ri ques
dépassant les limites applicables aux apparei l s num ér iques de la
classe A prescrites dans le Régle m ent sur le brouillage radioélectrique
édicte par le m i ni stère des Communi cations du Canada .

WARNING

The power supp ly cor d is intended to serve as th e di sconnect device.
The socket-outlet shall be near the equipment and shall be easily
accessible.

WARNUNG

Der Stromver sorgungskabel di ent al s abschaltvorrichtung. Die
Steckdose soll i n der Nahe der Einheit und liecht zungangl ic h liegen.

Trademarks

Monarch is a registered trademark and 9406 is a trademark of Monarch Marking
Systems, Inc.

Preface

Preface

This manual contains information about the general setup and
maintenance of the Monarch

Other 9406 manuals include:

Read this First

Operator’s Handbook

System Administrator’s
Guide

Messages Manual

Graphics M anual

®

9406™ printer.

Explains how to unpack and install
the printer and print a test label.

Explains how to set up the printer,
enter data, and print labels.

Explains designing formats,
communications, and message
structures for sending formats and
batch data online.

Lists error messages and what
action you should take (if any).

Explains how to create logos and
other graphic images for printing on
your 9406 printer.

i

9406 Equipment Manual

ii

Table of Contents

1. Supplies ...........................................................................1-1

Loading or Changing Supp lies...................................1-2

Removing Supplies....................................................1 -8

Supply Load i ng D iagram..........................................1-12

Setting the Supply Type Option................................1-13

2. The Ribbon......................................................................2-1

Loading or Changing the Ribbon ...............................2-1

Removing the Ribbon................................................. 2 -8

Setting the Ribbon Option........................................2-11

3. Cleaning the Printhead and Platen Roller ....................3-1

4. Replacing the Fuse.........................................................4-1

5. Troubles hooting.............................................................. 5 -1

6. Specifications..................................................................6-1

Printer.........................................................................6-1

Supplies......................................................................6-2

Table of Contents

iii

9406 Equipment Manual

iv

1. Supplies

The 9406 printer prints labels that can be fed out the exit chute

• in one strip (
up and to the left at th e tear bar.

• one at a time while the backing paper rewin ds inside
the printer (

This chapt er describes

• loading or changing supplies.

• removing su pplies.

• supply load i ng di agram.

• setting the supply type option.

Continuous Printing

On-Demand Printing

) remo v e d w h en pulled

).

Supplies

1-1

9406 Equipment Manual

Loading or Changing Supplies

1. Turn off the power.

2. Grasp the printer cover on both sides and lift it up.

Printer
Cover

3. Pull the exit chute door open.

Exit Chute
Door

1-2

1. Supplies

4. Move the pri nthead lever as shown to open the printhe ad.

Printhead
Lever

Supplies

5. If you are changing supplies, remove the current supplies.

See "Removing Supplies" for more inform ation.

6. If necessary, change the ribbon. See "Loading or
Changing the Ribbon" for more information.

1-3

9406 Equipment Manual

7. Slide the supply edge guide and the ribbon supply guide to

the top of the roller .

Exit
Chute
Door

Supply
Edge
Guide

Ribbon
Supply
Guide

8. Remove the seal from the new supplies and place the roll

on the supply pl atter.

1-4

Supply
Platter

9. Feed the supply through the supply sensor, past the

printhead, and out the opening in the ex it chute door.

Exit
Chute
Door

Supply
Edge
Guide

Supply
Sensor

1. Supplies

Supplies

10. Slide the suppl y edge guide down the roller until it just

touches the edge of the supply strip.

1-5

9406 Equipment Manual

11. If you will be printing in on-demand mode:
a. Remove the labels from the first 10 inches (254 mm) of

backing paper.

b. Loop the backing paper around the platen unit as

shown.

Platen
Unit

c. Remove the wire clip from the backing paper take-up

reel.

Backing Paper
Take-up Reel

Wire
Clip

1-6

1. Supplies

d. Wrap the backing paper around the backing paper

take-up reel as show n.

e. Slide the wire clip over the backing paper and backing

paper take-up reel.

f. Turn the backing paper take-up reel counterclockwise

to tighten the backing paper.

Printhead
Lever

Backing Paper
Take-Up Reel

Supplies

12. Close the printhead lever as shown.

13. Close the exit chute door.

14. Close the printer cover.

15. Turn on the power.

1-7

9406 Equipment Manual

Removing Supplies

1. Turn off the power.

2. Grasp the printer cover on both sides and lift it up.

Printer
Cover

3. Pull the exit chute door open.

Exit Chute
Door

1-8

1. Supplies

4. Move the pri nthead lever as shown to open the printhe ad.

Printhead
Lever

5. If backing paper is rewound on the backing paper take-up

reel:

a. Loosen the old supplies enough to tear the backing

paper where shown.

Supplies

Tear Backing
Paper Here

1-9

9406 Equipment Manual

b. Pull the wire cli p off the back ing paper take-up reel as

shown.

Wire Clip

Backing Paper
Take-up Reel

c. Slide the backing paper off the wire clip.
d. Replace the wire c l i p on the backing paper take-up reel.

6. Manually rewind the remaining supplies back onto the

supply platter and remove the roll.

1-10

7. Close the printhead lever.

8. Close the exit chute door.

9. Close the pri nter cover.

1. Supplies

Supplies

1-11

9406 Equipment Manual

Supply Loading Diagram

The illustration below shows the correct routing for the
supplies , ribbon, and backing paper.

NOTE: Guide the ribbon around the rollers when loading.

Ribbon
Supply
Backing
Paper

1-12

1. Supplies

Setting the Supply Type Option

Y ou can use indexed or non-indexed supplies with the 9406
printer .

Indexed supplies have marks to i ndi cate the specific length of
each tag or label. Suppl i es with an aperture or bl ack mark are
indexed suppl i es.

Non-i n dexed s u pplies ha v e no m ar k s to indi cate the spec i fi c
length of the tag or label.

The default setting for Supply Type is Indexed. To change the
setting, foll ow the steps below.

1. From the Main Menu, press R or L until you see

MAIN MENU

Setup

2. Press E . Y ou will see

Supplies

SETUP

Supply

3. Press E . You will see the first supply option.

SUPPLY

Ribbon

4. Press R until you see

SUPPLY

Supply Type

1-13

9406 Equipment Manual

5. Press E . Y ou will see the previous setting, for example,

SUPPLY TYPE

Indexed

6. Press R or L until you see the option you want. Then
press E . The printer will calibrate to check the supply
and you will see

SUPPLY

Supply Type

7. Press Q to exit to the Setup menu .

8. Press Q to exit to the Main Menu.
NOTE: After changing settings in the Setup Menu, always

return to the Main Menu before turning your
printer off. Changes to these menus will not be
saved if you turn the printer off before returning to
the Main Menu.

1-14

2. The Ribbon

This chapt er describes

• loading or changing the ribbon.

• removing the ribbon.

• setting the ribbon option.

Loading or Changing the Ribbon

1. Turn off the power.

2. Grasp the printer cover on both sides and lift it up.

Printer
Cover

2-1

The Ribbon

9406 Equipment Manual

3. Pull the exit chute door open.

Exit Chute
Door

4. Move the pri nthead lever as shown to open the printhe ad.

Printhead
Lever

2-2

2. The Ribbon

5. Remove any supplies in the printer. See "Removing

Supplies" for more information.

6. Slide the rib bon supply guide to the top of the roller.

Ribbon
Supply
Guide

7. If you are changing the ribbon, remove it. See "Removing

the Ribbon" for more information.

The Ribbon

2-3

9406 Equipment Manual

8. Remove the new ri bbon from the package and pl ace it on

the delivery reel as shown.

NOTE: The delivery reel feeds the ribbon in a

direction. The ribbon take-up reel winds the ribbon in

counterclockwise

a

Delivery
Reel

Printhead
Latch

direc t i on.

9. Open the printhead latch as shown.

clockwise

2-4

2. The Ribbon

10. Guide the ribbon around the first two rollers, down

between the printhead and the front of the printer and
around to the ribbon take-up reel as sho wn.

Printhead

Rollers

Ribbon
T ake-up
Reel

Ribbon
Core

11. Place the ribbon core over the wire clip on the ribbon

take-up reel. If y ou are l oading a new ribbon, it i s the
empty core.

The Ribbon

2-5

9406 Equipment Manual

12. Press down firmly on both cores to ensure they are seated

on the ribbon reel bases.

13. Manually turn the ribbon take-up reel counterclockwise as
shown until the ribbon is tight.

Make sure the ribbon is

not wrinkled or bunched.

Ribbon
T ake-up
Reel

2-6

2. The Ribbon

14. Slide the ribbon supply guide down unti l it just touches the

edge of the ribbon.

Ribbon
Supply
Guide

15. Load the supplies you want to use. See "Loading or

Changing Suppli es" for more informati on.

16. Close the printhead latch.

17. Close the printhead lever.

18. Close the exit chute door.

19. Close the printer cover.

20. Turn on the power.

The Ribbon

2-7

9406 Equipment Manual

Removing the Ribbon

1. Turn off the power.

2. Grasp the printer cover on both sides and lift it up.

Printer
Cover

3. Pull the exit chute door open.

Exit Chute
Door

2-8

4. Move the printhead lever to open the printhead.

2. The Ribbon

Printhead
Latch

Printhead
Lever

5. Remove any supplies in the printer. See "Removing

Supplies" for more information.

6. Open the printhead latch.

The Ribbon

2-9

9406 Equipment Manual

7. Lift both ribbo n r eel s by the wire clip and move both ends

of the ribbon away from the printer.

Ribbon
Delivery

Reel
Ribbon
Take-up
Reel

Printhead
Latch

8. Remove wire clips from the ribbon, and put them back on

the reels.

9. Load the supplies you want to use. See "Loading or
Changing Suppli es" for more informati on.

10. Close the printhead latch.

11. Close the printhead lever.

12. Close the exit chute door.

13. Close the printer cover.

14. Turn on the power.

2-10

2. The Ribbon

Setting the Ribbon Option

Y ou can print with or without a ribbon. The default setting for
ribbon is No. If you set the option to No, you must use thermal
direct supplies. To change the setting, follow the steps below.

1. From the Main Menu, press R or L until you see

MAIN MENU

<Setup>

2. Press E . Y ou will see

SETUP

Supply >

3. Press E . You will see the first supply option.

SUPPLY

Ribbon >

4. Press E to set the ribbon option. You will see the
previous setting, for example

RIBBON

<No

5. Press R or L until you see the option you want. Then
press E . You will see

SUPPLY

Ribbon >

6. Press Q to exit to the Setup Menu .
NOTE: If you set the Ribbon opti on to Yes, be sure you

install a ribbon before printing.

2-11

The Ribbon

9406 Equipment Manual

7. Press Q to exit to the Main Menu.
NOTE: After changing settings in the Setup Menu, always

return to the Main Menu before turning your
printer off. Changes to these menus will not be
saved if you turn the printer off before returning to
the Main Menu.

2-12

3. Cleaning the Printhead and
Platen Roller

CAUTION

Turn off the power and unplug the cord before
proceeding.

The power supply cord is intended to serve as the
disconnect device. The socket-outlet must be near the
equipmen t and m ust be easily accessible.

1. After turni ng off the power, grasp the printer cover on both
sides and lift it up.

Printer
Cover

3-1

Cleaning the Printhead

and Platen Roller

9406 Equipment Manual

2. Pull the exit chute door open.

Exit Chute
Door

3. Move the printhead lever and latch as shown to open the

printhead.

Printhead
Lever

Printhead

3-2

Printhead
Latch

3. Cleaning the Printhead and Platen Roller

4. Remove any supplies in the printer. See "Removing

Supplies" for more information.

5. If there is a ribbo n in the printer, remove it. See
"Removing the Ribbon" for more information.

6. Lightly m oi sten a cotton swab w i th isopropyl (rubbi ng)
alcohol.

CAUTION

Excessi ve alcohol could damage internal parts. Do not
oversaturate the swab.

7. Rub the swab up and down the printhead as shown.
Clean the platen roll er the same way.

Platen
Roller

Printhead

8. Replace the ribbon. See "Loading or Changing the

Ribbon" for more information.

Cleaning the Printhead

and Platen Roller

3-3

9406 Equipment Manual

9. Replace the suppl ies. See "Loading or C hanging the

Supplies" for more information.

10. Close the printhead lever.

11. Close the exit chute door.

12. Close the printer cover.

13. Turn on the power.

14. Print a label to test the printer. If printing is not improved,

call Monar ch Service toll free at the number on the back
cover of this manual.

3-4

4. Replacing the Fuse

CAUTION

Turn off the power and unplug the printer before you
replace the fuse.

The power supply cord is intended to serve as the
disconnect device. The socket-outlet must be near the
equipmen t and m ust be easily accessible.

1. Turn off the printer and unp l ug the cord.

Replacing the Fuse

Fuse
Cover

2. Facing the back of the printer, press and turn the fuse

cover as show n unti l i t pops out.

3. Pull the fuse out of the cover.

4-1

9406 Equipment Manual

4. Insert a 1.6 amp,

250V slow bl ow fuse
into the fuse cover and
push until the fuse is
fully seated.

5. Line up the notches in
the fuse cover with the
slots in the receptacle
and insert the fuse.

6. Push the fus e cove r an d tur n as shown unt i l it locks in
plac e.

7. Plug in the power cord.

4-2

5. Troubleshooting

If you have a probl em that is not listed or that you cannot
correct, call Monarch Service at the number listed on the back
of this manual.

Problem Corrective Action

Troubleshooting

Display is blank after turning
the machine on.

Machine continuously feeds
supplies without printing.

Printed data wraps around
or is partially lost.

Printed data becomes
misaligned.

The printer does not print. Load the ribbon.

Turn off the machine and make
sure the power cord is properly
plugged into the printer and a
115V receptacle. Check the fuse
and replace it if necessary. Refer to
Chapter 4, "Replacing the Fuse." If
the problem continues, call
Monarch Service at the number
listed on the back of this manual.

Turn off the machine and check the
supply path. Make sure the supply
goes through the supply sensor and
the supply guide touches the top
edge of the supply.

Be sure the supply roll is loaded
correctly on the supply roll platter.

Load the correct supply size.

Make sure the supplies are loaded
correctly.

Make sure you have "direct"
supplies loaded if you are printing
without a ribbon.

Load the correct supply size.

5-1

9406 Equipment Manual

Problem Corrective Action

Printing is compressed or
distorted.

Clean the printhead and platen
roller.

Printing shadows or smears. Clean the printhead.

Lower the print contrast.
Change supplies to thermal direct

or thermal transfer.
Re-load the ribbon correctly.

Light printing. Change supplies to thermal direct

or thermal transfer.
Re-load the ribbon correctly.
Raise the print contrast.

Heavy printing. Clean the printhead.

Lower the print contrast.

Voids in printing. Clean the printhead.

Clean the platen roller.
Re-load the ribbon correctly.

"Check Ribbon" message
appears.

"Out of Paper" message
appears.

5-2

Check for out of ribbon condition.
Replace ribbon.

Make sure the ribbon setting is
correct.

Ribbon jammed. Check ribbon path
and re-load the ribbon if necessary.

Replace the supply roll, if it is empty.
Make sure supplies are loaded

correctly.

6. Specifications

Printer

Length: 14.5 inches (368 mm)
Width: 9.5 inches (241 mm)
Height: 9.15 inches (232 mm)
Weight: 16.1 lbs. (7.3 kg)
Shipping Weight: 21 lbs. (9.5 kg)
Power: United States:

115 VAC, 80 W nominal, 50/60 Hz.
International:

230 VAC, 80 W nominal , 50/60 Hz.
Fuse: 1.6 amp, 250V slow blow
Normal operation 8 hrs. per day, not to exceed 40 hrs.

per 7 days
Storage limits: 16˚F to 120˚F (-9˚C to 49˚C)
Operational limits: Without ribbon:

40˚F to 110˚F (5˚C to 43˚C )

With ribbon:

40˚F to 95˚F (5˚C to 35˚C)
Relative humidity: Operating:

8% to 95% (no condensation)

Storage:

5% to 95% (no condensation)

Specifications

6-1

9406 Equipment Manual

Display: Liquid crystal display with 2 lines

16 char a c ters per l i ne

Printhead: Thermal

4.02 inches wide (102 mm / 768 dots)

Printing method: Thermal transfer (ribbon)

or Ther m al di re c t
Ribbon type: Black, C ol o r
Ribbo n widths : 2.25 inches (5 6 m m)

4.2 inches (107 mm)
Ribbon length: 357.6 feet (10 9 meters)
Ribbon stora ge: 41˚F to 95˚F (5˚C to 35˚C). DO NOT leave

ribbons in di rect sunlight, high tem peratures,

or high humidity.
Print speed: 2 inches (51.0 mm) per second
Print image: length: 8 inches maximum

width: 4 inches maximum

Supplies

Supply types: Mo narch thermal tr ansfer or thermal direct

(tags or label s)
Width: Maximum 4.2 inches (107 mm)

Minimum 2.2 inches (56 mm)
Length: M aximum 8.5 inches (216 mm)

Minimum 1.5 inches (38 mm)
Supply thic kness: Maximum 10 mil

Minimum 7 mil
Roll diameter: Inside diameter: 3 inches (76.2 mm)

Outside di am eter: 7.75 inches (196 .85 mm)

6-2

For supplies , serv ice , or assi st ance ca ll :

TOLL FREE:
1-800-543-6650 (In the U.S.A.)
1-800-263-4650 (In Canada)

Printed by the Techical Communications Department

Printed in the U.S.A.