Optional 4.25” Stacker Parts List ..........................................................................................103
Optional Down Stacker Assembly Drawing (Part 1)............................................................. 104
Optional Down Stacker Parts List (Part 1) ............................................................................105
Optional Down Stacker Assembly Drawing (Part 2)............................................................. 106
Optional Down Stacker Parts List (Part 2) ............................................................................107
Optional Down Stacker Assembly Drawing (Part 3)............................................................. 108
Optional Down Stacker Parts List (Part 3) ...........................................................................109
Users Manual Model 656/636• v
Page 6
Page 7
Scope
Introduction
This user manual was arranged for the person who is going to operate this machine.
The information is arranged in the order that is needed to install and operate the
machine. It starts with general information, then to unpacking the carton, installing
the ink ribbon and stock, printer operation, control panel operation, and finally care
and maintenance of the unit.
We at PAXAR hope that you will come to appreciate the efforts and quality which
have gone into producing your PAXAR 656 / 636 Printer and wish to remind you
that you are our number one priority. We welcome any constructive comments or
criticisms so that we may continue to offer you the best printer in the industry for
years to come.
Safety Issues / Warnings
Caution
This machine has some pinch points. All of these areas have been well guarded and
it is recommended that the safety features of this machine are never altered or
defeated.
Users Manual Model 656/636Scope • 1
Page 8
Warranty Information
Limited Warranty
PAXAR Systems Group, Division of PAXAR Corporation, extends the following
warranties to the original purchaser of a PAXAR 656 / 636 which has been installed
and operated using recommended procedures and operating conditions.
Parts
Parts found defective in material or workmanship will be replaced at no charge for a
period of six months following the machine's shipment date. Parts damaged by
negligence, abuse, or normal wear are not covered. PAXAR 656 / 636 parts classed
as normal wear items include print heads, feed and platen rollers, and knife blades.
Service
Service to replace defective parts as defined above, shall be provided at no charge
for a period of six months following the shipment date.
When ordering machines and supplies in the U.S.A., reference all correspondence to
the address below.
PAXAR Corporation
One Wilcox Street
Sayre, Pa. 18840
Call:1-800-96PAXAR or (570) 888-6641
Fax: (570) 888-5230
For spare parts, requests for service or technical support
Paxar Service Group
170 Monarch Lane
Miamisburg, OH 45342
Call: (800) 543-6650
Fax:(937) 865-2092 for Warranty Parts
Fax:(937) 865-2707 or (937) 865-6605 for Customer Parts Orders
For parts and service in other countries please contact your local PAXAR supplier.
PAXAR Apparel Identification Systems Group reserves the right to incorporate any
modifications or improvements in the machine system and machine specifications
which it considers necessary and does not assume any obligation to make said
changes in equipment previously sold.
2 • Warranty InformationUsers Manual Model 656/636
Page 9
Customer Responsibility
Location of Printer
The printer weighs approximately 57 Lbs (~26Kg) and requires a table of sufficient
quality and strength to handle this load while the printer is operating. PAXAR
recommends an industrial type work table having the approximate dimensions of 96"
wide to 30" deep to 32" high. Refer to Figure 1a.
Figure 1a Recommended workstation layout.
The location of the PAXAR 656 / 636 printer should be based on human factors.
The printer should be located in an area which maintains optimum flow of your
product while providing for the operator’s comfort. PAXAR has taken significant
steps to ensure that the operator controls and operations are easily accessible. This
goal can only be met, however, if the printer is also located with human factors in
mind. These include the height of the printer, the space around the printer, and the
accessibility to the printer.
The PAXAR 656 / 636 printer is a high resolution thermal printer. While PAXAR
has designed the printer to be reasonably quiet, it is recommended to location the
printer in an area where printing and cutting repetitious noise is acceptable.
The unit should always be operated with the cover closed to minimize the amount of
dust and dirt in the machine.
Users Manual Model 656/636Customer Responsibility • 3
Page 10
AC Power Line
Unpacking
PAXAR requires that the electric service be 10 Amps @ 110VAC or 10 Amps @
220VAC. This will allow the computer and any additional support or service
equipment to be plugged into the same service.
Any electrical service which is supplying a PAXAR printer or peripheral equipment
connected to a PAXAR printer should follow standard electrical code practices
including proper grounding and neutral requirements.
The PAXAR printer was designed to operate in an industrial setting for extended
period of time; however, the printer is controlled by a microprocessor which is very
sensitive to brownouts or power spikes. For this reason as well as the minimum
recommended current supply, PAXAR recommends that a separate “clean” service
be installed or reserved for the exclusive use of the PAXAR printer and it’s
peripherals.
The PAXAR printer is shipped in a large cardboard box which may be difficult to
move by hand.
DO NOT REMOVE THE PRINTER FROM THE CRATE OR UNPACK IN
THE SHIPPING / RECEIVING DEPARTMENT.
NOTE: Unpacking in the shipping/receiving department is not recommended for
the following reasons. First: The cardboard carton in which your PAXAR printer
was shipped allows the printer to be moved with a forklift, forkcart or hand cart.
Because of the weight of the printer, it is easier and safer to use one of these
devices to move the printer to its intended installation location. Second: Leaving
the printer in the carton while it is being moved within your facility will help to
protect the printer during any movements to this new location. Once the printer has
reached its intended location you should begin the unpacking process.
Open the printer from the top of the box (See Figure 1b). Do not cut deep into the
carton as there are items located just under the top. Remove the items located on the
top insert. Remove the top insert. Lift the printer onto the table with the two
banding straps. Remove the two straps and the plastic from the printer. Inspect the
machine for shipping damage. If obvious damage is discovered, contact PAXAR for
further instructions - in the U.S.A. at 570-888-9116. In other countries please
contact your local PAXAR supplier. Once you are satisfied that there was no
obvious shipping damage to the printer, the printer can now be lifted to its intended
location.
4 • Customer ResponsibilityUsers Manual Model 656/636
Page 11
In some cases, a double box has been used to ship your printer.
Save the shipping materials to relocate the unit or return to factory for service.
Inventory of Components
The following list shows the additional parts (pieces) which should be included in
your PAXAR 656 / 636 shipping container. If anything is missing, notify PAXAR
immediately - in the U.S.A. at 570-888-9116. In other countries please contact your
local PAXAR supplier.
Figure 1b Shipping Carton.
- PAXAR 656 / 636 "User's Manual"
- Tool kit
- A quick-disconnect power cord
- Optional IC card for custom Logos or additional fonts that were special ordered.
(in the back of the manual)
- Stacker assembly
- Optional software ordered to drive the printer.
- A serial communications cable
NOTE: Some of the above parts may be inside of the envelope which contains the
tool kit.
PAXAR 656 / 636 TOOL KIT (#351390)
241149Anti-Static Gloves (2)
921309Hex Key Set
9213163/16" Long Ball Driver
1813012.5mm Ball Driver
301156Chip Removal Tool
351398656 / 636 Users Manual
Users Manual Model 656/636Customer Responsibility • 5
Page 12
Printer Setup
Installing the Stacker
Remove the stacker from the separate packaging. Remove the packaging from
around the stacker and save with the rest of the printer packing supplies.
Swing open the top cover to the printer. Locate the large knob and two round pins
on the right hand side of the printer. Loosen the knob enough to allow the stacker to
slide between the printer housing and the knob. The stacker will rest on the two
pins. Slide the stacker to the back until it contacts the up-right frame. Tighten the
knob. Adjusting the stacker is covered later.
Install the stacker up-right rails. Remove one of the thumb screws. Insert the thumb
screw through the mating hole in the up-right rail assembly. Thread the thumb
screw into the mounting block. Repeat the above procedure for the other thumb
screw.
There is a harness and connector leading from the back of the stacker that plugs into
the center connector on the last PC board. The connector and plug are polarized.
Rotate the plug until the polarized plug and connector align and push them together.
6 • Printer SetupUsers Manual Model 656/636
Page 13
Fuse Configuration
The main fuse(s) on the Paxar 656 / 636 are located inside the AC power entry
receptacle. The entry has a fuse drawer that holds the fuse(s) and selects the
appropriate line voltage. If the number in the window DOES NOT match the AC
line intended to be supplied to the printer, DO NOT plug the power cord in. Re
configure as follows:
1) Using a flat blade screw driver, open the AC entry by lifting the tab just above the
voltage indicator window.
2) Remove the red fuse drawer.
3) Remove all fuses and the fuse jumper if it is present.
4) Insert into the fuse drawer the correct number and style of fuses and fuse jumper
for your application.
Configuration Number One: Line voltage between the range of
Configuration Number Two:Line voltage between the range of 180 -
90 - 132VAC @ 50 - 60Hz
1) Install one 921167 - 10.0A 250V Fast Acting 1/4 x 1 1/4"
2) Install one Fuse Jumper
See Figure FUSE1
265VAC @ 50 - 60Hz
NOTE: The fuse jumper must be removed to install both 5 x
20mm fuses.
The fuses must be between points A and B as shown not B and C.
4) Reinsert the fuse drawer into the AC entry with the desired voltage up.
5) Close the AC entry and verify the correct voltage is now visible.
P.C. Board Installation
1) Install two 921168 10.0A 250V Fast Acting 5 x 20MM
A power cord is shipped with each printer. The cord for 110 volt printers, will use
the standard three prong plug used in the U.S.A. A 220 volt printer and other 110
volt configurations must have the receptacle end of the connector removed and the
proper plug installed. It is the customers responsibility to have the plug and
alteration work done by a certified electrician. Paxar supplies printers to many
countries with many variations. Therefore we leave this to the customer to make the
proper selection for their country.
8 • Printer SetupUsers Manual Model 656/636
Page 15
Installing the PC Interface Cable
The 656 / 636 requires a 9-pin RS232 cable. This cable is provided with the printer.
If the cable was not found it can be order from PAXAR (Part no. 351124).
The male end of the cable should be connected to the 9-pin D-shell female connector
that is located on the right side of the printer. The female end of the cable is made to
fit a 9-pin male RS232 connector on the back of the PC.
Installing the PC Software
The software to drive the Paxar family of printers is covered in separate
documentation. The "Formatter" software to create formats by the customer for the
Paxar 656 / 636 printer is a Windows application. The original software "Selfform"
will not create formats for the 656 / 636. The new "Formatter" package is capable of
making formats for all Paxar control printers.
The original DOS version of "PCMate" has been updated to drive the 656 / 636
printer. PCMate DOS version 3.05 or later needs to be used.
The printer is also capable of operating directly from a mainframe when using the
RS232 interface and Paxar's PCL command language.
Users Manual Model 656/636Printer Setup • 9
Page 16
Product Description
Printer Description
The PAXAR MODEL 656 / 636 THERMAL PRINTER (Figure 2) is an electronic
printer that can print on Fabric Tapes, Card Stock, Heat Seal Stock and Pressure
Sensitive roll stocks. This printer interfaces to a computer or a main frame system
that allows the customer to print computer input or even design a label with
PAXAR’S PCMate Plus's "FORMATTER" program. This printer can generate a
complete label printed on one side.
• Design your own labels on a PC
• Computer interface = IBM Compatible
• Mainframe direct interface
• RS232 9 Pin D shell female Serial interface connector
Figure 2 PAXAR MODEL 656 / 636 LABEL PRINTER
10 • Product DescriptionUsers Manual Model 656/636
Page 17
Personal Computer Specifications
This specification describes the hardware and application software requirements for
the Personal Computer that is connected to the PAXAR 656 / 636 Printer.
The PAXAR 656 / 636 Printer uses a DOS Version of PCMate or a Windows
version of “PcMate Plus / Formatter ”. These applications create the tag or label
formats (layouts) then fill and transfer data to the printer through the serial port of
the computer.
“PcMate Plus / Formatter ” Requires the following;
- IBM® PC or compatible
- Microsoft Windows® 95 or higher (Including Win 2000, ME, and NT)
- Pentium or Pentium Type processor - 200 Mhz or higher
- 3-1/2" floppy drive
Refer to your specific software package for proper installation procedures.
Unit Specification
Print
method:
Label Size
Print AreaMax: up to 5" (127mm) web x up to 13.875" (352.4 mm) feed
Resolution
Fonts
Logos
Care
Symbols
JustificationLeft, Right, and Center field selectable
StockSupport for blank or pre-printed fabrics, blank or pre-printed card stock and die cut blank or
Interface
Narrow web thermal transfer or thermal direct one sided printer
Speed - up to 7 IPS (177.8mm/second)
Max: up to 5.125" (130.2mm) web x up to 7" (177.8 mm) feed cut and stacked up to 14.0"
(355.6mm) feed w/ rewind
Min: 1" (25.4mm) web x 1" (25.4mm) feed
Min: None
240 DPI x 240 DPI standard domestic
300 DPI x 300 DPI standard internationally
Two scalable fonts resident: condensed, standard, and bold typefaces, upper and lower case
4pt up to 96pt (300 DPI), 6pt up to 96pt (240 DPI)
all rotations 0°, 90°, 180°, 270°
No restriction on number or size per tag (up to maximum image area)
all rotations 0°, 90°, 180°, 270°
Full International Set
.200" (5.1mm) x .200" (5.1mm) (240 DPI) (4 care symbols per 1" (25.4mm))
.156" (3.9mm) x .187" (4.8mm) (300 DPI) (5 care symbols per 1" (25.4mm))
All rotations 0°, 90°, 180°, 270°
pre-printed pressure sensitive
PAXAR PCL via RS232 serial port - 9 pin D-shell
Verifier serial port - 8 pin MicroDin
Users Manual Model 656/636Product Description • 11
Page 18
Control
Push-button printer function with 2 Line x 24 Character International LCD Backlit Display
Panel
Dimensions
16.0" (406.4 mm) high x 27" (685.8 mm) wide
including stacker x 18.5" (469.9mm) deep
- Error Detection of: stock out, ink out, print head open, guard open, full stacker, and print head
over-temperature
- Display: labels left to print in a batch, batch ID, total life inches, total life cuts
- Self Diagnostics
- Missed sense mark detection and correction
- Slot, Notches, Hole or Reflective registration detection
Ink RibbonPAXAR standard thermal colors and widths
Options
- VL70 Barcode Verifier System
- Rewind Unit (110V or 220V)
- Reflective Sensor (Back of Web Only)
- PCMate
- SELFFORM
- Spare Parts Kit
- International Hardware Kit
12 • Product DescriptionUsers Manual Model 656/636
Page 19
Printer Operation
Installing Ink Ribbon
NOTE: WHEN THIS MACHINE IS TURNED ON FOR THE FIRST TIME,
A PAXAR FIELD ENGINEER MUST BE PRESENT.
Figure 2
(Threading path)
The ink ribbon comes pre-packaged in a plastic bag. For best results, leave the ink
ribbon wrapped in this bag until you are ready to use it in the printer. Use the
procedure and diagram below for loading the ink.
1) Unwrap the ink ribbon and put it on the ink-ribbon supply arbor (Figure 2) by
pressing it on to the arbor when the three slots are lined up.
2) Make sure the ink ribbon comes off the roll in the direction shown below and is
threaded as illustrated (see Figure 2).
NOTE: A new ink ribbon has a leader which makes it easier to use when threading
the ribbon through the print area.
3) Put an empty ink-ribbon take-up core on the ink-ribbon take-up arbor. The ink
take-up core must be at least as wide as the ink supply. The tape on the supply
roll of ink will be used to fasten the leader to the core.
4) Advance the ink until the leader starts to wrap around the take-up core.
5) Lower the take-up arbor into place. You will have to rotate the ink arbor as the
swing arm is returned to the drive roller to keep excess slack ink from between
the print head and the take up roller.
NOTE: Make sure that the ink-ribbon take-up core and the ink-ribbon supply roll
are against the edge guide plate so that the ink ribbon tracks straight through the
print station.
Users Manual Model 656/636Printer Operation • 13
Page 20
Loading Stock
Ink Take-up
Stock out
Decurler
FIGURE 3 STOCK THREADING
LOADING STOCK FOR THE FIRST TIME
1) Slide the outboard stock guide to a position wider than the roll of stock to be
loaded. Set the stock roll core over the outboard guide and slide the roll to the
back guide. Move the outboard stock guide in until it contacts the stock roll.
2) Remove the tape or pull the glued end of the stock loose from the supply roll of
stock. Pull off about 2 feet (.5 m) of stock to thread it through the printer.
NOTE: If the material was glued to the core, cut off all material that has glue on
any surface.
3) Open the print head by pressing the release lever.
4) Open the web guide just before the print head platen roller to a width wider than
the stock to be used.
5) With the cover in the up position, slide the leading edge of the stock through the
lower guide that also contains the sensor system. Keep the stock to the back of
the printer as the unit is a back justified printer.
6) As the stock exits the sensor area, continue to slide the stock through the
print station. At this point you may need to direct the edge of the stock
below the ink drive roller.
7) With the feed roller open, slide the stock through the two feed rollers, aux. feed
and through the knife into the stacker approximately 1/2 to 3/4 of an inch.
8) Check that the stock is still to the back of the printer.
9) Adjust the front web guide, just in back of the platen roller, until it just misses the
front guide. This is to allow for the slight tolerance variation in the stock.
10) Close the feed roller and the print head station.
11) Rewind any loose stock onto the supply roll.
14 • Printer OperationUsers Manual Model 656/636
Page 21
Butt Splice
NOTE: DO NOT RUN BUTT SPLICES THROUGH THE PRINT STATION
The PAXAR 656 / 636 has been designed with the operators need to change supplies
quickly in mind. Re threading the stock is quicker than butt splicing. If you have
determined a butt splice is necessary, tape the free end of the new stock roll & the
free end still in the printer together. Make sure you have determined how the new
roll will go on the printer to prevent any twist in the stock.
Following the procedure previously outlined, load new supply roll onto the printer.
Remove all slack by rotating the supply roll counterclockwise. Advance splice
beyond the print station. This can best be accomplished by using the stock feed
function switch combination (see push button description in Control Panel section).
NOTE: Whenever stock of a different type or width is put on the printer, a sample
run should be performed. If the print quality is acceptable, you can immediately
begin your production run. If the print quality needs to be optimized, refer to the
Setup Procedures and perform the procedure needed to make the necessary
improvement.
Web Guide Adjustment
The Paxar 656 / 636 printer has been designed with the operators needs in mind.
Therefore there are only two web guides in the printer that may need to be changed
as the width of the rolls change for formats. Neither of these adjustments require a
tool. Guide adjustments have already been covered in the stock loading procedure.
The first guide is on the roll support bar. The front guide must be slid to the back of
the printer to hold the supply roll against the back guide plate. Place your thumb
against the round stub close to the support bar. Push the guide until it firmly
contacts the front of the supply roll. This will hold the supply against the back
guide. This completes the adjustment for this guide.
The second guide is located just to the left of the print head and platen roller. This
guide must be set close to the front edge of the card stock but must not pinch the
edges. If the guide is too tight, the card stock will have rolled up edges. To move
this guide place your finger to the inside or the guide opposite the guide pressure
screw and pull to widen the opening. To close down the opening, place your thumb
against the side of the pressure screw to slid the guide in.
NOTE: THE BACK EDGE OF THE WEB GUIDES HAVE BEEN FACTORY
SET. CHECK THAT THE FORMAT HAS BEEN MADE CORRECTLY BEFORE
MAKING FURTHER ADJUSTMENTS.
There are two independent adjustments and one fixed back guide. The one fixed
back guide is opposite the platen roller guide. This has been located to control the
edge of the stock to the first dot on the print head. This location is critical to Paxar's
Formatter software. Do not adjust this guide with out consulting a Paxar service
engineer.
The adjustable back guide is located on the back of the stock support bar. This
guide is moved by loosening the button head screw located to left of the support bar.
Loosen the screw and slide the forward or back as needed. The ideal location is to
measure from the front of the plate 31/32" (24.6mm) back to the housing.
Users Manual Model 656/636Printer Operation • 15
Page 22
The only other adjustment for the back of the web is the back stacker up-right rail.
To move the location of the up-right loosen the knob under the stacker and slide the
unit in or out as needed. The up-right rail should be located approx. 1/16" (1.5mm)
to the back of the label or tag as it enters the stacker.
Print Head Open / Close
The print head module is to be opened and closed for threading the stock and ink.
The unit must also be opened to clean the head and for print head replacement.
Later in the manual, under separate heading, cleaning and replacement will be
covered.
The print head has an interlock switch that prevents the printer from running with
the head in the open position. If the head is open the display will read GUARD
OPEN. Both the top cover and head use the same command.
WARNING: DO NOT TOUCH THE PRINT HEAD WITHOUT WEARING THE
ANTI-STATIC GLOVES AND THE STATIC WRIST STRAP.
To open the print head for threading supplies, press the lower portion of the latch
(see figure ). The head mount plate will hinge from the back to swing open.
Figure Print Head Open / Closed
To close the head mount plate, move the head down while depressing the latch.
When the mount plate swings past the top of the latch release
16 • Printer OperationUsers Manual Model 656/636
Page 23
Control Panel Operation
Printer Controls
Start
Feed
Test
- Starts the printer
- ON LINE light must be GREEN
(Batches downloaded to be printed)
- FEED and START must both be used
- Feed will stop when the buttons are released
- Labels between the head and knife will be cut and stacked as finished
labels
- Stock moves through in one continuos strip
- Stock moves through without printing
- Ink will not advance, ink save on the 656 / 636 will automatically be
activated.
- The print head must latched in the down position.
- TEST and START must both be used
Users Manual Model 656/636Control Panel Operation • 17
Page 24
Stop
- Test will stop when the buttons are released
- Labels between the head and knife will be cut and stacked as finished
labels
- Stock moves through in one continuos strip
- Stock moves through with test pattern printing
- The ink will advance with the stock.
- The print head must be latched in the down position.
- The stop button will stop the printer at the end of the current label being
printed.
18 • Control Panel OperationUsers Manual Model 656/636
Page 25
Indicator Lights
The Paxar 656 / 636 has three Indicator lights. These lights are used along with the
LCD display to tell the operator the current status of the printer.
On Line
OFF
- Has not been powered on.
- Is in it's power - up sequence.
- Failed the system test
After Power Up Sequence:
ORANGE
GREEN
Sensor
GREEN = "C" SENSOR
Error
- Printer is running.
- System is operational
- Ready for batches to be downloaded
- batches to print, ready to start
- Printer is stopped, - light is on, - sensor is setting over a web sensor
mark
- Flashing light while the printer is running, - the sensor is in-line with
the registration HOLES
ORANGE = REFLECTIVE SENSOR
- Flashing light while the printer is running, - the sensor is in-line with
the registration PRINTED MARKS
ORANGE
- System inter-lock triggered, display for error.
Users Manual Model 656/636Control Panel Operation • 19
Page 26
Front Panel Menu Functions
Ready For Batches
Î
Print Reports
ÐÐÐÐ
Î
Setup
Î
Life Counts
Î
Protected Features
Last Verifier ScanPrint PositionLabel CounterSet Date / Time
20 • Control Panel OperationUsers Manual Model 656/636
Page 27
LCD Display
The LCD display is a 2 line, 24 character, with back lighting feature for easy
readability. The first line of the display in most cases will be a prompt or question.
the second line is the response.
Diagnostic Tests
During power up the following tests and screens will be displayed.
ENGLISH ONLY VXX.XX
DIAGNOSTIC TEST 1
This screen is displayed during the Control Panel test.
This screen will be displayed while the Front Panel is initializing and waiting for the
TCB response. The top line will display the FRONT PANEL code version and the
machine language (ENGLISH,GERMAN,SPANISH ETC). For example if German
were the second language installed the screen would look as follows:
GERMAN / ENGLISH VXX.XX
DIAGNOSTIC TEST 1
The code will check the functionality of the LED's and the display. Each state of
the LED's will be checked - (red, green, amber and off). The code will check the
LCD display by writing a character to the display, checking for communications and
then reading the character back and comparing with the code. If an error occurs, the
code will halt the diagnostic test and blink the ERROR LED.
The keypad is also checked during DIAGNOSTIC TEST 1. Each key is tested to
see if it is stuck on. If a fault condition is detected, the test is halted and the screen
will display the first error key found with the following display:
(BUTTON NAME) KEY STUCK
DIAGNOSTIC TEST 1
The (BUTTON NAME) will be one of the push button names on the front panel START, FEED, TEST, STOP, EXIT, MODE, <YES, NO>, OR ENTER.
When the code has finished the above tests, the code will attempt to communicate
with the Control Board (TCB). If all tests are complete and no errors detected, then
the system will go to DIAGNOSTIC TEST 2 and display the TCB code version.
CONTROLLER VXX . XX
DIAGNOSTIC TEST 2
This screen should be displayed once the TCB has requested signon from the Front
Panel and the system is waiting for the AT to complete its initialization.
Users Manual Model 656/636Control Panel Operation • 21
Page 28
HOME SCREEN
READY FOR BATCHES
IMAGER VXX . XX
OR
BATCH ID QTY
PCL001 000000010
When the printer is powered up and all initializations are complete, and if there are
no Batches to print, the HOME screen will be “READY FOR BATCHES" and the
A.T. code version number (IMAGER VXX.XX) will be displayed.
When at the "READY FOR BATCHES" screen, and the HOST is mapping, the
screen will display :
BUILDING IMAGE
IMAGER VXX . XX
When at the "READY FOR BATCHES" screen and there are no batches and the
"ENTER" key is held down the screen will display the last batch printed (if any).
LAST BATCH WAS XXXXXXX
IMAGER VXX . XX
When there are Batches to be printed the HOME screen will be "BATCH ID QTY"
screen, the Batch ID / Batch Qty screen will display the currently cutting batch ID
and labels left to cut.
If the printer is performing a FEED or a TEST pattern this screen will show
"FEEDING" or "PRINTING TEST PATTERN" respectively on line two.
PAXAR 656/240
IMAGER VXX . XX
This is the MACHINE ID screen. This screen shows the machine model - (656 or
636) and the print head type - (240DPI or 300 DPI). This screen will momentarily
appear whenever the EXIT / Up arrow is pressed, and there are batches to be printed.
After this momentary display, the "HOME" screen is again displayed.
Pressing the MODE / Down Arrow key will take the user to the next screen.
Pressing the EXIT / Up Arrow key will take the user back to the HOME screen.
22 • Control Panel OperationUsers Manual Model 656/636
Page 29
Display Modes
There are four (4) main mode levels which are selected and modified using the
following function keys:
Use the MODE ↓ key to move through the main mode screens shown below:
PRESS ENTER FOR
PRINT REPORTS
PRESS ENTER FOR
SETUP
PRESS ENTER FOR
LIFE COUNTS
PRESS ENTER FOR
PROTECTED FEATURES
Use the EXIT ↑ to move to the HOME screens.
Print Report Mode
Use the Mode ↓ key to move to the following screen.
PRESS ENTER FOR
PRINT REPORTS
Use the Enter ↵ key to enter this mode.
PRESS ENTER TO
PRINT LAST VERIFIER SCAN
This is the first screen under Reporting features. This screen will appear if
a verifier is connected to the printer. This screen allows the user to print the
last scan report.
Prints the failure cause for the last bad barcode scan.
Users Manual Model 656/636Control Panel Operation • 23
Page 30
PRESS ENTER TO
PRINT VERIFIER HISTORY
This screen follows the PRINT LAST VERIFIER SCAN screen if a verifier
is connected to the printer. This screen allows the user to print history
report of the scanner reads.
Prints a report of the history of barcode scan quality.
PRESS ENTER TO
PRINT VERIFIER SETUP
This screen follows the PRINT VERIFIER HISTORY REPORT screen if a
verifier is connected to the printer. This screen allows the user to print a
verifier report containing verifier setup information.
Prints a report of all verifier current settings.
ENTER TO CLEAR
VERIFIER SCAN MEMORY
This screen follows the BARCODE VERIFIER ON screen if there is a
verifier connected to the printer. This screen allows the user to clear the
scan history memory in the verifier.
Pressing ENTER clears the verifier scan history.
Pressing the MODE ↓ key will take the user to the Strobe adjust screen.
Pressing the EXIT ↑ key will take the user back to the HOME screen.
Setup Mode
Use the Mode ↓ key to move to the following screen.
PRESS ENTER FOR
SETUP
Use the Enter ↵ key to enter this mode.
CHANGE PRINT
PRINT: 0 NEW PRINT: + 2
For 300 and 240 dpi machines = .016" increments.
Use the <YES key to decrease the number and the > NO key to increase
the number.
Adjustment from - 9 to + 10. Zero is the middle of the range
Use the Enter ↵ key to save the new value
24 • Control Panel OperationUsers Manual Model 656/636
Page 31
Use the Mode ↓ key to move to the following screen.
CHANGE THE CUT
CUT: 0 NEW CUT: -2
Each increment for 300 dpi machine = .026"
Each increment for 240 dpi machine = .025"
Use the <YES key to decrease the number and the > NO key to increase
the number.
Adjustment from - 9 to + 10. Zero is the middle of the range
Use the Enter ↵ key to save the new value
CUTTER IS DISABLED
PRESS ENTER TO ENABLE
This screen allows the operator to turn the cutter ON or OFF.
Press the Enter ↵ key, this will toggle between the enable / disable mode.
The screen will display the cutter status on the first line.
The knife motor will continue to run. If the printer is used in the rewind
mode only, the knife motor plug may be disconnected.
CHANGE STROBE
STROBE: 0 NEW STROBE: +2
0 = Recommended center position, adjustable to ± 7 settings.
Use the <YES key to decrease the number and the > NO key to increase
the number.
Use the Enter ↵ key to save the value and move to the next number.
Recommend cleaning the head, adjusting head tangent and setting head
pressure before changing this strobe setting.
EMULATION MODE:630
NEW EMULATION MODE:650
This screen follows the STROBE ADJUST screen. This screen allows the
selection of an emulation mode. The 656 / 636 is capable of emulating
other PAXAR printers. When in this mode, the 656 / 636 will produce PCL
tags as close as possible to the tags produced by the printer being emulated.
Formats designed for the 656 / 636 can not be printed on the older printers,
but formats designed for the older printers emulated by the 656 / 636 can be
printed on the 656 / 636 printer.
Compatibility Notes:
•If the dpi of the 656 / 636 printer does not match the emulating printers
dpi, then certain field types such as barcodes, logos, care symbols will
not be the exact size of the fields printed on the older printer.
Users Manual Model 656/636Control Panel Operation • 25
Page 32
• The 650 printer is center justified, meaning the web is centered under
the printhead. The 656 / 636 is a back justified printer, meaning the
web is to the back of the printer. This will not cause a discrepancy
unless the web of the stock does not match the web defined in the
format.
•The verifier will be setup to a specific setting when a verifier is
present. The verifier can be disabled from the front panel.
The <YES / >NO buttons are used to change the emulation.
Pressing ENTER will change the current emulator mode to the new
emulator mode.
Pressing the MODE/Down Arrow key will take the user to the next screen.
Pressing the EXIT/Up Arrow key will take the user back to the HOME
screen.
TRANSFER TYPE:052
NEW TRANSFER TYPE:000
This screen follows the EMULATION MODE screen. This screen allows
the selection of a ink and stock TRANSFER TYPE. See appendix C for
details of ink and stock combinations.
The <YES / >NO buttons are used to increment or decrement each digit.
Pressing ENTER will advance to the next digit. After changing the last
digit, pressing ENTER will change the current transfer type to the new
transfer type. Enter all three digits - including the leading zero.
Pressing the MODE/Down Arrow key will take the user to the next screen.
Pressing the EXIT/Up Arrow key will take the user back to the HOME
screen.
PRESS ENTER TO
PRINT CHECKOUT FORMAT
This screen follows the TRANSFER TYPE screen. This screen allows the
printing of a checkout format.
Pressing ENTER will print the checkout format.
Pressing the MODE/Down Arrow key will take the user to the next screen.
Pressing the EXIT/Up Arrow key will take the user back to the HOME
screen.
Life Counters Mode
Use the Mode ↓ key to move to the following screen.
PRESS ENTER FOR
LIFE COUNTS
26 • Control Panel OperationUsers Manual Model 656/636
Page 33
Use the Enter ↵ key to enter this mode.
Use the Mode ↓ key to move to the following screens.
LABEL COUNTER:0000000000
ENTER TO RESET
Used to count labels for a work period (example, a shift )
Enter will reset the count to "0".
TOTAL LABELS PRODUCED
0000000000
Non resettable counter.
TOTAL STOCK INCHES
0000000000
Non resettable counter.
Use the EXIT ↑ to move to the HOME screens.
Protected Mode
Use the Mode ↓ key to move to the following screen.
PRESS ENTER FOR
PROTECTED FEATURES
Use the Enter ↵ key to enter this mode.
ENTER PASSWRD (4 DIGITS)
PASSWORD 0
The Protected Feature screen will appear as shown.
Use the <YES key to decrease the number and the > NO key to increase the
number.
Use the Enter ↵ key to save the value and move to the next number.
The password is (4) numbers.
If an incorrect password is entered, the screen will display
INVALID, PRESS ENTER
PASSWORD XXXX
Users Manual Model 656/636Control Panel Operation • 27
Page 34
If password is correct, the Mode ↓ key will go to the next screen.
CHANGE DATE/TIME
01/04/95 08:55 AM
Use the < YES / >NO buttons to increment through numbers.
All 10 digits can be changed and also the A will toggle between A and P.
The date is always in the MONTH / DAY / YEAR format and the time is
always in the 12 hr AM / PM format.
Use enter to move to the next digit or to the AM / PM field.
Use the Mode ↓ key to save new time and date and move to the next
screen.
CHANGE PASSWORD (4 DIGITS)
NEW WORD 0
Use the < YES / >NO buttons to increment through numbers.
Use enter to move to the next digit.
Final enter saves new password.
PRESS ENTER
FOR 2ND LANGUAGE
Use Enter ↵ to toggle between ENGLISH and 2ND LANGUAGE.
Note: Pressing the TEST button and the MODE button at the same time
will toggle the second language from any screen.
OR
If no second language available the screen will display as follows:
NO 2ND LANGUAGE
AVAILABLE
Use the Mode ↓ key to move to the following screen.
VERIFIER IS ENABLED
PRESS ENTER TO DISABLE
Use Enter ↵ to toggle between ENABLED and DISABLE for the verifier.
Use the EXIT ↑ to move to the HOME screens.
28 • Control Panel OperationUsers Manual Model 656/636
Page 35
Maintenance / Adjustments
Print Head Handling
Warning
Print heads can be damaged easily, and are subject to premature failure if not
cleaned on a regular basis. Please follow the procedures carefully to help ensure
print head life and print quality.
Thermal print heads are very sensitive and must be handled with care to help ensure
longer print head life. Because print heads may be damaged through a number of
ways, Paxar has developed the following procedures;
Handling
Static discharge is very detrimental to thermal print heads. To avoid contacting
print heads with a static charge, follow these simple procedures:
- All print heads should be kept in original anti-static bags until they are
placed in the machine.
- The 656 / 636 printer is supplied with an anti-static wrist strap. Locate
the strap - it must be worn at all times when handling the print heads.
- Do not touch any terminals extending from the print head or the print line.
- Anti-static gloves are provided with your machine upon installation and
extras may be ordered from Paxar. These gloves must be worn at all
times when handling the print head. If an anti-static glove is not
available, make absolutely certain to thoroughly wash and dry your
hands before handling the print head. Oils from your hands can
contaminate the print line and quickly destroy the printing elements.
Users Manual Model 656/636Maintenance / Adjustments • 29
Page 36
Print Head Cleaning
CAUTION: TURN OFF THE POWER TO THE PRINTER BEFORE
STARTING ANY CLEANING.
NEVER REMOVE THE HEAD FROM THE PRINTER EXCEPT FOR
REPLACEMENT.
Supplies:
- Always use clean supplies when cleaning the head.
- Never use anything abrasive to the head.
- NEVER use anything metallic on or near the printhead.
- Alcohol and a cotton swab are the recommended items to use when cleaning the
printhead.
RECOMMEND PAXAR "MASTER CLEANING KIT" # 921338
The Anti-static wrist strap (which must contact the skin and be
tight) and anti-static gloves must be worn at all times when
handling a print head to avoid damaging the print head.
Procedure:
-The Printhead should be cleaned every two to four hours of continuous usage. A
good cleaning of the print head after eight to twelve hours of continuous usage
should be done. This cleaning must be done with the print head in the printer.
- Apply a liberal amount of alcohol to a swab.
- Rub the swab across the print line of the printhead to remove the build-up.
- The platen roller and feed rollers should also be cleaned with alcohol to remove ink
and card dust build-up.
30 • Maintenance / AdjustmentsUsers Manual Model 656/636
Page 37
Print Head Replacement
NEVER REMOVE THE PRINT HEAD FROM THE PRINTER EXCEPT
FOR REPLACEMENT.
TURN OFF THE POWER TO THE PRINTER BEFORE STARTING ANY
ELECTRONIC COMPONENT REPLACEMENT.
NOTE: The Anti-static wrist strap (which must contact the skin and be tight) and
anti-static gloves must be worn at all times when handling a print head to avoid
damaging the print head.
1) Review the Printhead Handling Procedure Sheet packaged with each print head to
determine if any procedures have changed before beginning this procedure.
2) Remove the ink from the machine for easy print head removal.
3) Unplug the ribbon cable that runs to the print head. Unplug the cable by firmly,
but gently pulling it out.
4) Back the print head pressure screws off counterclockwise as far as possible.
5) Place your hand (with static gloves on) underneath the print line of the print head
and push up to release the locator pins on the heat sink, while pulling the print
head to the right of the machine. This will remove the print head assembly from
the mount plate. You may need to "help" the print head out by pushing on the
heat sink with your left hand.
6) Remove the two print head mount screws located on the top of the print head
with a 2.5mm ball driver.
7) Remove the old printhead carefully from the heat sink.
8) Place the new print head into the heat sink. Check to see that the new printhead
sits square in the heat sink and that there is no end play. If there is end play, or
the head does not seat properly, the heat sink guide will need adjustment.
9) Replace the two print head lock screws. Be sure that the head is resting flat on
the heat sink before tightening these screws.
10) Replace the print head assembly in the printer, making sure that the pin at the
back of the heat sink goes into the hole in the mount plate. Make sure that the
guide pins insert into both the front and back grooves.
11) Reconnect the print head cable, making sure that the connector is seated tightly.
NOTE: If the cable is not connected correctly, the print head will be destroyed when
the machine is powered on. Check to see that the cable is tight by observing
from underneath the print head. The ribbon cable connector should be inside of
the black connector located on the print head.
12) Replace the ink and double check your work. Power the machine on and make
sure that no adverse effects are noted. As a final test of the print head installation,
run a test pattern to check the print quality. You should observe an even grid of
chevrons. If you do not see such a grid, you may wish to reference the topic of
print head tangent adjustment.
Users Manual Model 656/636Maintenance / Adjustments • 31
Page 38
Print Head Adjustment
Tangent
Proper print head tangent is perhaps the most important adjustment to make. A
printhead which is not properly adjusted will result in poor print quality, poor heat
dissipation and possible ink wrinkling problems. When the machine was
manufactured, the print head was adjusted to the proper tangent point on the platen
roller, however, with print head replacements the tangent point for the new print
head may change. It is necessary to understand how to properly adjust the printhead.
Clean Platen Roller
You may determine if the printhead has been adjusted properly by performing a test
pattern as documented elsewhere in this manual. A properly adjusted print head will
produce an even grid of chevrons when the test pattern is performed. Before
making any judgments as to the quality of the printhead, it is absolutely
necessary to ensure that the platen roller and the printhead is clean of all
debris. Clean the platen roller located immediately beneath the print head with a
clean cloth and a small amount of alcohol. Be careful not to damage the platen roller
while cleaning. If the roller is worn, replace the roller.
Print Head Pressure Setting
The print head pressure setting is very important. Keep the lightest setting possible.
This will improve print head life while maintaining quality print.
The printer has been factory set. Further adjustment of pressure adjusting screw
should be minimal.
If readjustment is required, proceed as follows: Power on the printer. Remove the
ink and card stock from the printer. With the print head open, turn the pressure
screw counterclockwise until it does not contact the printhead mount plate, it should
slide freely back and forth. Close the print head. Slide the pressure screw until it sits
directly over the center of the web. Turn the pressure screw clockwise until it makes
contact with the head mount plate plus 1/2 turn to add pressure. As the web width
changes adjust the pressure screw accordingly.
Download the proper format for the stock that is loaded. Press start. The print quality
should be acceptable if the pressure screw is properly positioned.
Once the print quality is acceptable, start to back off the screw until the print begins
to fail. Once the print is starting to fail, increase the pressure by 4 clicks. Minimum
pressure should be used when running narrow webs, wide webs require slightly
greater pressure. Additional print quality will be obtained by adjustments of the
Tangent point, (see Print Head Tangent Point)
If you are unable to correctly adjust the screw for good print, call for service.
32 • Maintenance / AdjustmentsUsers Manual Model 656/636
Page 39
Squaring the Print Head
If the test pattern, printed on a wide web (4" (100mm) plus), is lighter on one edge
than the other, it is possible that the printhead is out of square. This can be detected
by looking at the front edge of the print head in reference to the printhead holder.
To remedy this problem, power off the machine and remove the print head as
outlined in the print head installation information. The printhead adjustment plate
has been manufactured so when properly adjusted the head will be square. The
printhead holder has a locator plate that must be slide up snug against the printhead
mount plate. Install the head and it should be square to the web.
Print Head Tangent Point
The print head pressure adjustment must be done with the head pressure set light.
Turn the pressure screw counterclockwise. Run a test pattern to determine the
adjustment required.
If the entire test pattern is broken up, the printhead is probably not adjusted to the
proper tangent point. To adjust the tangent point loosen the two print head lock
screws one half turn with a 2.5mm ball driver provided in your spare parts kit. Do
not remove the print head from the printer.
Once the screws have been loosened, use the adjustment thumb screw to move the
head forward and backwards. Since the adjustment is very precise, do not turn the
thumb screw more than 1/4 of a turn before running another test pattern to determine
if you are adjusting the print head in the proper direction. Tighten the two mount
screws (Do not over tighten). Run a test pattern again to determine further
adjustment required.
Once you have restored a smooth even test pattern, re-tighten the two print head
mount screws (Do not over tighten) and run one last test pattern.
Registration Sensor Adjustment
Adjusting Print Sensor Position
If you are running sense mark material with a hole or slot for registration:
- Open the feed roller and print head.
- Move the stock by hand in the feed direction until the registration desired is in the
slot window for the pickup sensor.
- Close both the feed and print head.
- Slide the top sensor assembly using the sensor handle while looking at the
registration index sensor. When the light turns on, and stays on, the sensor is over
the registration hole.
If your machine stops, for no apparent reason, while it is in the middle of printing a
batch of tickets, you may be missing sense marks (three consecutive tickets in which
a sense mark was not found). Check for the following:
- The front panel will display a screen indicating that there has been a missed
sensor error.
Users Manual Model 656/636Maintenance / Adjustments • 33
Page 40
- Check that the front web guides have been positioned properly - both on the
supply roll and in front of the print roller.
- Check that the feed roller pressure has been set equally across the roller.
- Check to see that the print head pressure has been set properly.
- Repeat the sensor alignment procedure.
Cleaning Print Sensor
When print registration, in reference to sense mark, becomes inconsistent or erratic
the Sensor and Light Bar may need to be cleaned.
Supplies:
- Always use clean supplies when cleaning the sensor and light bar.
- Never use anything abrasive to the sensor and light bar.
- NEVER use an alcohol based solution when cleaning the sensor or light bar.
- Dry air or a cotton swab are the PAXAR recommended items to use when cleaning
the sensor and light bar.
Sensor Trim Pots
Your 656 / 636 printer is equipped with several sensors used to detect the status of
the printer and its supplies. While these sensors are calibrated at the time your
printer is manufactured, there may be times when re-calibration is required. Re
calibration times are indicated in the troubleshooting section.
The following guidelines indicate the proper procedure used to calibrate the sensors.
A voltmeter is highly recommended for this procedure, however the Bank of Lights
will provide an estimation of sensor performance until peak performance can be
achieved with a voltmeter.
Suggestion: clean all optical sensors prior to adjustment as dust and debris will
adversely effect their performance.
34 • Maintenance / AdjustmentsUsers Manual Model 656/636
Page 41
DIP Switch
p
12345678
J9J1
R48R50R51R49R47R54R52
1112131816810
1417
4
Bank of
Lights
1. Top Ink Sensor
2. Bottom Ink Sensor
3. Registration Sensor
4. Opt. Reflective Sensor
5. RESERVED
6. Full Stack Sensor
7. Headlift Sensor
10. +5VDC ok
21
22
8. RESERVED
9. 24V enable
+5VDC
GND
3
9
NOTICE:
Thermal Controller Board as viewed from back of
All test point voltage measurements including sensor adjustments should be made on the DC scale
with the black lead of the meter connected to the ground test point 22. Care should be taken to
ensure that meter leads do not short against unintentional test points throughout the measurement
procedures.
rinter
Hole / Slot Index Registration Sensor
Sensor BlockedSensor Not Blocked
Test Point:
Adjustment Pot
#3 Light Status:
Desired Voltage:
The Hole / Slot Registration Sensor in conjunction with the light bar allows the printer to register to
preprinted media. The low level is the more crucial of the two adjustments. Note that the same pot is
used for both adjustments and a compromise value must be achieved. Begin by removing the stock
from the sensor path. Measure the low voltage throughout the mechanical travel of the sensor by
sliding it inboard and outboard. The voltage at all points should not vary more than 0.75VDC. If it
does the sensor slide bar and or the light bar must be mechanically aligned (see Hole / Slot Index
Registration Sensor Mechanical Adjustment below). Once this is achieved find the web location
where the low voltage is the highest and adjust the pot until the reading is 0.75VDC or less. Now
block the sensor path with the media you intend to run. The high level should be greater than 3.5VDC
at all points of the sensor’s travel.
TP13TP13
R51R51
OnOff
> 3.50 VDC< 0.75 VDC
Hole / Slot Index Registration Sensor Mechanical Adjustment:
There are two areas that can be adjusted to correct the voltage readings. The upper sensor square bar
may be loosened from the back of the printer and rotated. The second adjustment is to loosen the light
bar mount screws and move the bar in the web direction. When the light bar screws are retightened be
careful not to over tighten and brake the light bar PC board.
Users Manual Model 656/636Maintenance / Adjustments • 35
Page 42
Reflective Index Registration Sensor
Sensor on Plain Stock;
Not on Mark
Test Point:
Adjustment Pot
#4 Light Status:
Desired Voltage:
The Optional Reflective Registration Sensor, if installed, allows the printer to
register to preprinted media by detecting a black mark. Begin by placing the stock
so that the black mark is not in the sensor's sight path and adjust the pot until the
high value is achieved. Then place the stock so that the black mark is directly in
front of the sensor's sight path and adjust until the low level is met. The low level is
the more crucial of the two adjustments.
NOTE: The same pot is used for both adjustments and a compromise value must be
achieved.
TP8TP8
R47R47
OnOff
> 3.50 VDC< 0.75 VDC
Sensor Directly on
Mark
Film Out Sensor / Top Ink Sensor
Sensor BlockedSensor Not Blocked
Test Point:
Adjustment Pot
#1 Light Status:
Desired Voltage:
TP12TP12
R50R50
OnOff
> 3.50 VDC< 0.75 VDC
The Film Out Sensor allows the printer to monitor the availability of ink. Begin by
blocking the sensor with the ink intended for use and adjust the pot until the high
value is achieved. Then remove the ink from the sensor and adjust until the low
level is met. The low level is the more crucial of the two adjustments.
NOTE: The same pot is used for both adjustments and a compromise value must be
achieved.
Bottom Ink Sensor
Sensor BlockedSensor Not Blocked
Test Point:
Adjustment Pot
#2 Light Status:
Desired Voltage:
The Bottom Ink Sensor is not available at this time and is reserved for future
expansion.
TP16TP16
R49R49
OnOff
> 3.50 VDC< 0.75 VDC
36 • Maintenance / AdjustmentsUsers Manual Model 656/636
Page 43
Headlift Sensor
Sensor BlockedSensor Not Blocked
Test Point:
Adjustment Pot
#7 Light Status:
Desired Voltage:
The Headlift Sensor allows the printer to register the platen roller on 656 printers.
Begin by rotating the platen roller until the flag is blocking the sensor. The platen
roller has been slotted to accept a regular screwdriver on the front of the machine to
assist in this operation. Adjust the pot until the high value is achieved. Then rotate
the platen roller until the flag is no longer blocking the sensor. Adjust the pot until
the low level is met. The low level is the more crucial of the two adjustments.
NOTE: The same pot is used for both adjustments and a compromise value must be
achieved.
TP18TP18
R52R52
OnOff
> 3.50 VDC< 0.75 VDC
Full Stacker Sensor - Jam Sensor
Sensor BlockedSensor Not Blocked
Test Point:
Adjustment Pot
#6 Light Status:
Desired Voltage:
The Full Stacker Sensor allows the printer to detect a full load of labels in the
stacker. The stack full condition will be detected by a switch and will stop the
machine when the stacker is full. The Jam Sensor feature will detect each cut label
as it leaves the cutter. If a cut fails to occur, the machine will stop. To adjust the
jam sensor, block the sensor and adjust the pot until the high value is achieved.
Remove the block from the sensor and adjust the pot until the low level is met. The
low level is the more crucial of the two adjustments.
TP11TP11
R48R48
OnOff
> 3.50 VDC< 0.75 VDC
NOTE: The same pot is used for both adjustments and a compromise value must be
achieved.
Stock out Adjustment
The stock out sensor has been set at the factory, however for some stocks it may be
necessary to adjust the sensor to detect stock out. With a full roll of stock loaded in
the machine, run the printer and observe how far behind the stock (to the left of the
stock) the stock out wire rod is located. This should be between 1/4 and 1/2 inch (6
to 12mm) behind the running stock. If not, loosen the set screw and rotate the wire
to the acceptable distance and re tighten.
Knife Square Adjustment
The knife has an adjustment to square the cut to the stock. To make the adjustment,
loosen the two cap screws, one on top of the knife and one below the knife, using the
3/16 ball driver in the tool kit. Move the knife in the direction desired to square the
cut and re tighten.
Users Manual Model 656/636Maintenance / Adjustments • 37
Page 44
Stacker Adjustments
The stacker has four adjustments which can be made without a tool to accommodate
different types of stocks.
Stock Length Adjustment
Loosen the two thumb screws at the base of the stacker uprights and slide the
uprights to a position that allows the cut tag or label to hang over the last belt roller
approximately 1/4" (6mm). Re tighten.
Stock Width Adjustment
Loosen the two thumb screws behind the stacker uprights and adjust the stacker
upright nearest to the operator to the desired stock width position. Re tighten.
Stacker Angle Adjustment
Loosen the lever located on the side of the stacker assemble nearest the operator and
adjust the angle of the stacker with a few cut labels in the stacker so that there is a
slight gap under the last label as it hangs over the last belt drive roller. Re tighten.
Stacker Full Adjustment
The sensor on the inboard stack up right is used to stop the printer when the stack is
full. A thumb screw adjustment is provided to set the stack height. Warning, some
stock materials can not be stacked to the full height of the stacker because of
excessive weight.
Stock Feed Adjustment
When changing stock type, the stock feed should be readjusted. This is important to
reduce any slip for too light an adjustment and reduce excessive roller wear for too
tight an adjustment. To adjust, loosen the two top set screws using the 5/64 Allen
key in the kit. With the new stock in the drive roller, fully close the stock feed lever
(rotate fully counter-clockwise). Tighten both set screws until there is slight pressure
on the stock. Run the one inch pull format and adjust the set screws an equal amount
based on the results. If the one inch label measures less than one inch, tighten
(clockwise) each screw slightly and repeat the measurement. It the one inch label
exceeds one inch, loosen (counter-clockwise) the tension on both set screws equally.
As a final check for stock feed balance between in board and outboard, the inboard
edge of the stock should be 31/32" (24.6mm) from the main vertical support plate of
the printer. To move the stock inboard, away from the operator, loosen the inboard
set screw slightly. This can be done while running the unit. To move the stock
outboard, toward the operator, loosen the outboard set screw slightly.
38 • Maintenance / AdjustmentsUsers Manual Model 656/636
Page 45
Mechanical Adjustment Of Feed Roller Pressure (Blue
Roller)
General
The blue rubber pressure roller is supported by an eccentric shaft mounted in
bearings located in vertical slots in the front and rear mounting plates of the drive
module. These bearings are supported by compression springs and controlled by set
screws located in the top of the bearing mounts.
Adjustment Procedure:
1) Release eccentric control lever and remove stock.
2) Using a piece of the same stock being run as a "feeler" gauge, adjust set-screws
until "feeler" gauge just slides between rollers evenly across width of rollers with
pressure eccentric lever closed.
3) Release pressure and rethread. Further equally adjust set-screws (2) clockwise
1/2 - 3/4 of a turn. Close pressure lever.
4) Operate machine. Minor adjustments can now be made to the set-screws to cause
stock to run 31/32" (24.6mm) from upright frame.
Mechanical Adjustment of Stock Sense - Mark Light
Receiver
General
The receiver for light from the LED emissions bar for stock registration is mounted
on a square shaft directly above the web guide plate assembly, just prior to the print
module. Although this bar is factory adjusted prior to shipment, it may be necessary
to readjust the bar to assure proper light reception.
Adjustment Procedure:
1) Remove machine rear cover.
2) Slide receiver block to the rear of the square bar.
3) Thread pre punched stock through web guide and adjust outer guide to lightly
touch outer edge of stock.
4) Move stock until pre punched hole is visible in slot above LED bar.
5) Slide receiver block out until it is located approximately over the hole. (accurate
adjustment forward and back can be accomplished when printer is electrically
activated.)
Users Manual Model 656/636Maintenance / Adjustments • 39
Page 46
Page 47
Electrical Connections
Machine Wiring
Orange
Orange
Orange
Red
Brown
Brown
Orange
Gray
THERMAL CONTROL BOARD
HEAD DRIVER BOARD
Gray
Orange
Red
Orange
Brown
REAR VIEW OF 656
Users Manual Model 656/636Electrical Connections • 41
Black
Power
Page 48
Relay Assembly
Part #
351136
42 • Electrical ConnectionsUsers Manual Model 656/636
Page 49
Electrical System Schematic
Users Manual Model 656/636Electrical Connections • 43
Page 50
Motherboard Power Connectors
The power supply connector on any PC / XT or PC / AT compatible motherboard is
made up of dual six-pin male connectors. Two female connectors from the power
supply plug directly onto these male connectors. The following diagrams illustrates
the proper method of attaching the connectors.
Ensure that all of the black wires are located next to each other in the center of the
two connectors (as shown in the diagram below), and that the clamps on the back
side of the connectors ate secured along the PCB header. All pins should be covered.
Warning: Connecting the power supply incorrectly may cause irreversible
(unwarranted) damage! Ensure that the power is turned off before connecting the
power supply. Make certain that the 115 / 230VAC fuse drawer is in the correct
position.
44 • Electrical ConnectionsUsers Manual Model 656/636
Page 51
Electrical Trouble Shooting
Power Up / Sign On / Communications
ProblemProbable CauseCorrective Action
Machine fails to power up with no
light present in the AC power
switch.
Machine fails to power up with light
present in the AC power switch.
1) Incorrect power amplitude.1) Confirm that the AC entry is
configured for the line voltage
intended to be applied to the
machine. Failure to do so can
damage the machine's internal
power supply. Refer to the "Fuse
Configuration".
2) Lack of power to machine.2) Check that both ends of the power
cord are plugged in securely.
2A) Confirm that the outlet the
machine is plugged into has power.
3) Missing or blown fuse(s)3) Check that the fuse(s) located
inside the AC entry are present and
intact. Replace as needed. Refer to
the "Fuse Configuration".
1) Unconnected cable / connector
inside machine.
2) Thermal Control Board unplugged
from the Mother Board
1) Power off and remove the power
cord from the AC entry. Remove
the back cover and inspect the
cables and connectors to and from
the power supply. Refer to the
"Electrical System Schematic".
2) Power off and remove the power
cord from the AC entry. Remove
the back cover and reseat the
Thermal Control Board.
Front panel displays no text or
nothing at all.
Users Manual Model 656/636Electrical Trouble Shooting • 45
1) Front panel cable unplugged.1) Power off and remove the power
cord from the AC entry. Remove
the back cover and inspect the
cable and connectors to and from
the front panel. Refer to the
"Electrical System Schematic".
Page 52
ProblemProbable CauseCorrective Action
Front panel does not complete
diagnostics test 2.
Machine does not receive batches.1) Serial communications cable loose
1) One or more PC board(s)
unplugged from the Mother Board.
2) Relay unplugged or faulty.2) Power off and remove the power
3) PCMCIA cartridge not inserted
correctly in optional PCMCIA
slot.
or unconnected.
2) Machine not powered on or has
not completed diagnostics tests.
3) Data sent to wrong printer.3) In PCMate change to the printer
1) Power off and remove the power
cord from the AC entry. Remove
the back cover and reseat the
offending board.
cord from the AC entry. Remove
the back cover and inspect the
cables and connectors to and from
the relay. Refer to the "Electrical
System Schematic" and "Relay
Assembly".
3) Insert a PCMCIA cartridge with
the arrow up and towards the front
of the machine so that the ejector
button pops out.
1) Check and secure both ends of the
serial cable with the thumbscrews.
2) Power machine on and wait until
machine displays "Ready for
batches". Re download data.
the data is intended to be sent.
4) Configuration incorrect in
PCMate.
5) Faulty Thermal Control Board.5) Replace Thermal Control Board.
6) Jumpers not configured correctly.6) Contact Paxar Service.
4) Re configure PCMate for Paxar
PCL printer as per your PCMate
manual.
46 • Electrical Trouble ShootingUsers Manual Model 656/636
Page 53
Stock / Ink Advance
ProblemProbable CauseCorrective Action
Stock does not advance when the
start button is depressed.
1) No batches to be printed.1) Download batch (if batch
downloaded uses the same format
as a previously downloaded batch
the machine with start
automatically).
2) An interlock condition exists.2) Determine the number and type of
interlock(s) by reading the front
panel display. As each is corrected
the number of errors will decrease
(Example "Error 910 Stock Out"
reload stock).
3) Feed motor unplugged or faulty.3) Check feed motor cable and or
replace feed motor.
4) Thermal Control Board unplugged
or faulty.
5) Feed roller not gripping stock.5) Adjust the feed pressure. Refer to
6) Feed rollers bound.6) With power off check that all
7) Stock bound.7) With the print head and feed open
4) Check Thermal Control Board /
AT board connection and or
replace Thermal Control Board.
"Mechanical Adjustment Of Feed
Roller Pressure".
rollers turn freely.
check that the stock will pull
through the printer with little to no
resistance.
Users Manual Model 656/636Electrical Trouble Shooting • 47
Page 54
ProblemProbable CauseCorrective Action
Ink does not advance when the start
button is depressed.
1) No batches to be printed.1) Download batch (if batch
downloaded uses the same format
as a previously downloaded batch
the machine with start
automatically).
2) An interlock condition exists.2) Determine the number and type of
interlock(s) by reading the front
panel display. As each is corrected
the number of errors will decrease
(Example "Error 910 Stock Out"
reload stock).
3) Ink motor unplugged or faulty.3) Check ink motor cable and or
replace ink motor.
4) Thermal Control Board unplugged
or faulty.
5) Ink roller bound.5) With power off check that all
6) Ink bound.6) With the print head open check
4) Check Thermal Control Board /
AT board connection and or
replace Thermal Control Board.
rollers and arbors turn freely.
that the ink will pull through the
printer with little to no resistance.
48 • Electrical Trouble ShootingUsers Manual Model 656/636
Page 55
Print
ProblemProbable CauseCorrective Action
Machine advances stock but does not
print.
Machine stops after ever third label.1) Stock registration sensor miss
1) Stock registration sensor miss
aligned.
2) Miss adjusted print head position.2) Set print head position. Refer to
3) Miss adjusted print head pressure.3) Set print head pressure. Refer to
4) Print head cable unconnected or
faulty.
5) Print head faulty.5) Replace print head.
6) Head Driver Board unplugged or
faulty.
aligned.
2) Stock registration sensor
uncalibrated.
1) Adjust sensor position so that the
sensor light on the front panel
flashes as a sense slot or hole
passes under the sensor.
"Print Head Tangent Point".
"Print Head Pressure Setting".
4) Power off the machine and
reinsert the offending connector
or replace cable.
6) Check Head Driver Board / AT
board connection and or replace
Head Driver Board.
1) Adjust sensor position so that the
sensor light on the front panel
flashes as a sense slot or hole
passes under the sensor.
2) Using TP13 and R51 on the
Thermal Control Board re
calibrate the sensor. Refer to
"Sensor Trim Pots".
Print registration is off in the feed
direction.
Users Manual Model 656/636Electrical Trouble Shooting • 49
1) Feed pressure setting is off.1) Set feed pressure. Refer to
"Mechanical Adjustment Of Feed
Roller Pressure".
2) Print position is incorrect.2) Enter the setup menu and readjust
the print setting as needed.
3) Field(s) position incorrect in the
format.
4) Bound platen roller.4) Check that the platen roller turns
3) Using formatter check and
readjust the field(s) position(s) as
needed.
freely on it's shaft. If it does not
replace it.
Page 56
ProblemProbable CauseCorrective Action
Print registration is off in the web
direction.
Print contrast is too light or dark.1) Incorrect strobe setting selected in
Voids in print image in the feed
direction.
1) Machine incorrectly threaded.1) Check and rethread the media as
2) Web guides incorrectly adjusted.2) Check and adjust as needed. Refer
3) Unwind incorrectly adjusted.3) Check and adjust as needed. Refer
4) Incorrect DIP switch settings on
the Thermal Control Board.
the format.
2) Incorrect strobe setting in the
machine setup.
3) Miss adjusted print head position.3) Set print head position. Refer to
4) Miss adjusted print head pressure.4) Set print head pressure. Refer to
1) Ink miss aligned with format.1) Adjust ink position on the arbors
needed. Refer to "Loading
Stock".
to "Web Guide Adjustment".
to "Web Guide Adjustment".
4) Check and reset DIP switches as
needed. Refer to "TCB Dip
Switch S2 Settings".
1) Using Formatter check and adjust
the strobe setting according to the
media and ink being used.
2) Enter the setup menu and readjust
the strobe as needed.
"Print Head Tangent Point".
"Print Head Pressure Setting".
to achieve full ink coverage over
all fields on the format.
Machine continually stops with an
erroneous interlock condition.
2) Print head dirty.2) Power off the machine clean the
print head and platen. Refer to
"Print Head Cleaning".
3) Faulty print head.3) After cleaning head and running
the test pattern to confirm that a
void still exists, replace the print
head.
4) Miss adjusted print head position.4) Set print head position. Refer to
"Print Head Tangent Point".
5) Miss adjusted print head pressure.5) Set print head pressure. Refer to
"Print Head Pressure Setting".
6) Worn platen roller.6) Replace platen roller.
1) Sensor uncalibrated.1) Determine which sensor and recalibrate as needed. Refer to
"Sensor Trim Pots".
2) Sensor position miss adjusted.2) Determine which sensor and
relocate accordingly.
3) Ink sensor type (light / dark)
incorrect in the format for the ink
type being used.
3) Either change the ink or the ink
type in the format.
50 • Electrical Trouble ShootingUsers Manual Model 656/636
Page 57
Cut / Stack
ProblemProbable CauseCorrective Action
Machine fails to cut labels (the rotary
knife does not rotate).
The stacker fails to run.1) The stacker cable is unconnected.1) Power off and insert the stacker
1) The cut is disabled in the setup
menu.
2) Knife cable unconnected.2) Power off and remove the power
3) Knife jammed causing auto
resetting fuse to trip on the
Thermal Control Board.
4) Faulty knife motor.4) Replace the knife motor.
5) Faulty knife motor drive circuit on
the Thermal Control Board.
2) Faulty stacker motor.2) Replace the stacker motor.
3) Stacker jammed causing auto
resetting fuse to trip on the
Thermal Control Board.
1) Enable the knife in the setup menu
via the front panel..
cord from the AC entry. Remove
the back cover and inspect the
cable and connector to the knife
module. Refer to the "Electrical
System Schematic".
3) Remove cause of jam at the knife.
5) Replace the Thermal Control
Board.
cable in the stacker port on the
Thermal Control Board.
3) Remove cause of jam at the
stacker.
3) Faulty stacker motor drive circuit
on the Thermal Control Board.
3) Replace the Thermal Control
Board.
Users Manual Model 656/636Electrical Trouble Shooting • 51
Page 58
Electrical Trouble Shooting / Machine Set Up Sequence
If the printer is mechanically operable, proceed as follows:
1) Power off the printer, remove the media and ink and thoroughly clean it from the
unwind to the stacker using alcohol and a clean soft cloth. The print head should
be cleaned as per the Print Head Cleaning instructions section in the manual.
2) Load a full roll of an average width media and ink on the printer.
3) Power on the printer. After passing diagnostics test one and two the front panel
will display READY FOR BATCHES.
4) Arrow down to the setup mode and press enter. Set the print, cut, and strobe to 0.
5) From the host PC download a batch of 1000 labels using the 6X6 setup format 92.
6) Adjust as needed the print head position and then pressure for optimum print
quality. Refer to the Print Head Adjustment section in the manual. If the machine
will not pull stock for this step refer to step number seven.
7) Adjust the feed pressure to pull 11.0" +- .032" of media. Refer to the Stock Feed
Adjustment section in the manual. After the machine is pulling the correct amount
of media, measure the distance between the top of the media and the tracking line.
This distance must be .5" +- .032" through out the label. If it is not, first check and
adjust as needed the unwind core guide, and the web guide, then if needed adjust
the feed pressure from side to side until it is. Re-verify that the label is 11.0" in
length. If the print quality is inadequate refer back to step number six.
8) Using two consecutive labels back to back check the squareness of the cut. Adjust
the knife module as needed referring to the Knife Square Adjustment section in
the manual.
9) Using the front panel adjust the physical cut to be 1.0" +- .032" from the cut line
on the label. The machine is now ready for production formats at which time the
operator should need only to adjust the print, cut, and strobe via the front panel.
NOTE: If the machine is used to print on multiple media types the print head may
need to be adjusted for optimum print quality on each media as they are ran.
52 • Electrical Trouble ShootingUsers Manual Model 656/636
Page 59
Mechanical Trouble Shooting
Stock
ProblemProbable CauseCorrective Action
Stock will not roll or jumps1) Incorrect adjustment of unwind
web guides
Machine fails to stop at end of roll.1) Incorrect adjustment of stock-out
switch trigger arm.
Stock does not pull smoothly through
printhead module.
1) Web guide in sensor plate
incorrectly adjusted.
2) Stock is slipping in drive or drive
pressure is uneven.
1) Be sure stock roll is as flat as
possible and does not extend over
core.
2) Adjust rear web guide to 31/32"
(24.6mm) from case surface to
guide surface touching roll.
3) Adjust outer web guide to touch
stock roll but not pinch the roll.
1) Adjust stock-out switch arm to
approximately 3/4" (19mm) from
back side of stock when threaded
through machine.
1) Adjust moveable web guide to
touch outer edge of stock with rear
edge touching rear web guide. Do
not pinch.
2) Remove stock from drive rollers.
Using a piece of stock the same
thickness as the stock being run as
a "feeler" gauge, adjust set screws
in drive endplates clockwise until
"feeler" gauge barely slides
between rollers with pressure lever
closed. Rotate set screws
clockwise an additional 1/2 - 3/4
turn. Rethread and operate. Minor
adjustment can now be made to
cause stock to run 31/32"
(24.6mm) from upright frame.
Users Manual Model 656/636Mechanical Trouble Shooting • 53
Page 60
ProblemProbable CauseCorrective Action
Cracks or craze marks appear on face
of finished labels.
Stock jams in bridge blade rollers or
knife area.
Will not stack.1) Stacker not operating.1) See step 3 above.
1) Incorrect adjustment of decurler.1) Move decurler turn-bar toward
unwind end of machine until
cracks no longer appear.
NOTE: Stock-out switch rod may
have to be readjusted after moving
decurler.
1) Knife mounted bridge blade too
close to stationary bridge blade.
2) Knife not cutting full width of
stock.
3) Stacker not operating or nip rollers
not turning.
2) Stacker position on machine too
far forward so labels go under rear
stacker rail.
1) Loosen screws in upper knife
securing bridge blade roller
assembly and slide up (holes in
blade are slotted) until rollers just
contact stock. Tighten screws.
2) Loosen knife shear adjustment
screws and move outer end of
knife until full cut is accomplished.
3) Check stacker connection to
access port. Be sure nip roller is
free to rotate and moves easily in
the bearing slots.
2) Loosen stacker mounting knob
and move stacker toward rear of
machine - tighten.
3) Incorrect rail position or stacker
bed angle.
Knife will not cut or partial cut1) Incorrect pre-load on clutch pawl.1) With back cover removed and
2) Partial cut2) Loosen shear adjustment screws
3) Using a cut label, position stacker
rails so that approximately 3/8"
(9.5mm) overhangs the second
grooved roller. Loosen quick-turn
handle on stacker clamp and raise
or lower stacker bed until opening
between 1st label overhang and
belt surface will allow entry of
next label.
power off - operate solenoid by
hand. When lever is moved, clutch
pawl should move counterclockwise about 1/32" (0.79mm)
with the "pac-man" in home
position. If not - loosen "pac-man"
set screws and readjust "pac-man"
to stop with spring in detent.
and move outer end of knife until
full cut is obtained.
54 • Mechanical Trouble ShootingUsers Manual Model 656/636
Page 61
Ink
ProblemProbable CauseCorrective Action
Ink wrinkles or will not pull
smoothly.
Ink rolls loosely on take-up roller.1) Take-up roller not turning.1) Check that roller swing arm (rear
1) Incorrect adjustment of unwind
roller brake resistance.
2) Unwind roller and ink take-up
roller misaligned.
3) Ink buildup on turn bar(s).3) Clean with alcohol.
4) Incorrect ink width.4) Use an ink width no wider than
1) Adjust knurled knob clockwise as
far as possible without breaking
ink or stalling ink motor. Do not
bottom adjustment knob.
Replacement of fiber brake disc
may be required if printer has
high hours.
2) Align rear edge of ink with rear of
print area (allow approximately
1/8" (3mm) overlap). Loosen
thumb cap screw on ink out
sensor mount plate and adjust
until it touches rear of ink roll on
unwind arbor. Lock slide rewind
core toward rear of printer until it
just contacts plate.
stock being printed. This is
especially critical when using a
narrow web with cut down
rollers.
of printer) is not binding and
Roundthane™ belt is not broken
or slips excessively.
2) Take-up core binding on locator
plate.
3) Take-up core not contacting ink
drive roller.
4) Take-up roller too full.4) Remove used ink roll. It is
Users Manual Model 656/636Mechanical Trouble Shooting • 55
3) Assure that take-up roll is not
binding on locator plate and
swing arm moves freely.
designed to hold only 1 full roll.
Page 62
Print
ProblemProbable CauseCorrective Action
Poor print - uneven or no print
(mechanical). Also see electrical
trouble shooting.
1) Incorrect printhead pressure
adjustment.
2) Broken ink.2) Replace ink and readjust (see INK
3) Ink not rewinding.3) Readjust (see INK trouble
1) Remove stock and ink. Close
printhead. Release pressure (2
knurled knobs). Readjust
pressure by turning knob(s)
clockwise until they just contact
printhead plate. Reinstall stock
and ink. Turn adjusters
clockwise approximately 1/8 turn
(5 clicks of knob). As machine
operates, increase pressure (2-3
clicks at a time) until best print is
obtained. Narrow webs will
require less pressure on front
adjuster. If print is still poor,
loosen (2) M3 cap screws visible
on outer edges of printhead
carrier. Adjust tangent point to
optimum print by rotating M3
screw in top center of printhead
plate. Lock in place with 2 outer
M3 cap screws.
trouble shooting).
shooting).
56 • Mechanical Trouble ShootingUsers Manual Model 656/636
Page 63
Knife
ProblemProbable CauseCorrective Action
Double Cuts, extra knife cycle1) Solenoid sticking in1) Check proper assembly of washers.
Clean plunger with alcohol and
completely dry.
2) Worn Trip Arm on Clutch
actuator.
3) Worn Stop roll pin on clutch3) Replace Clutch if not solved above.
Skips cut, double length label1) Solenoid did not pull in1) Check gap on the trip arm to clutch body
2) Trip arm sticking on clutch roll
pin.
3) Low voltage to solenoid3) Check power supply voltage for 12 and
4) Weak solenoid driver4) Substitute TCB. Change back if not
5) Bad Solenoid5) Unusual, but replace Solenoid and
Noisy Rattle when not cutting but
motor turning
1) Packman not visibly homing1) Adjust Packman to center the home
2) Replace Actuator
must be about .040 inches. If too large,
solenoid has less force. Check
assembly of spring and washers. Use
latest engineering assembly procedure.
Clean Solenoid.
2) Check for burr on trip arm catching on
clutch stop roll pin. File off burr on
clutch roll pin and/or replace trip arm.
24 volts
solved.
adjust.
location of the packman to the quiet
location. If the knife still does not
home, clean knife cams and lubricate.
If still does not home, replace blades. If
still does not home, replace clutch.
2) Packman homing ok but noisy.2) Adjust Packman to center the home
location of the packman to the quiet
location .
3) Dirty Clutch3) Clean clutch and one drop of light oil.
4) Packman slipping4) Order improved set screws with multiple
points that bite better to shaft.
5) Bad Motor Gear Box5) Replace Knife Motor
Users Manual Model 656/636Mechanical Trouble Shooting • 57
Page 64
ProblemProbable CauseCorrective Action
Knife stops during cut in stock1) Check life of blades1) If warn and dull, may stall in stock. If
life is greater than 2 million, replace
blades.
2) Clean cams and lubricate2) Make sure oiler is on knife. Instruct
Operator to oil weekly. Make sure oil
is available.
3) Clutch worn out and can’t stay
engaged
Slight Long and Short Tags1) Sticking Solenoid1) Check gap on the trip arm to clutch body
2) Sticking Trip Arm to Clutch Roll
Pin
3) Clutch has trouble picking up3) Clean clutch and replace if not solved
Stock popping in front of knife1) Slow knife rotation1) Worn out blades create too much load
2) Clutch has trouble engaging and
stock runs into blades
Knife does not cycle1) Solenoid not engaging1) Trip knife solenoid by hand to see if
3) Replace Clutch
must be about .040 inches. If too large,
solenoid has less force. Check
assembly of spring and washers. Use
latest engineering assembly procedure.
Clean Solenoid.
2) Check for burr on trip arm catching on
clutch stop roll pin. File off burr on
clutch roll pin and/or replace trip arm.
for motor and knife slows down too
much during cut. Replace Blades.
2) Clean clutch and replace if not solved.
knife cycles. If cycles and cuts, check
cable to solenoid, check solenoid
adjustments and assembly, check gap
and replace solenoid if necessary.
2) Knife Motor Broken2) Replace Knife Motor, good for 10
million labels by spec
3) Clutch total failure3) Unlikely, but change if necessary
4) Solenoid Drive circuit failure4) Replace Cable or TCB
5) Knife motor not cycling5) Replace Cable or TCB
Continuous Knife cycling1) Solenoid stuck in1) Clean and adjust solenoid.
2) Circuit stuck on2) Unplug solenoid wires from knife
module connector and should stop
cutting. If it does stop cutting, replace
TCB.
3) Very bad trip arm to stop pin on
clutch
58 • Mechanical Trouble ShootingUsers Manual Model 656/636
3) Unusual, but file roll pin and replace trip
arm.
Page 65
Mechanical Trouble Shooting Sequence
If the printer is electrically operable, proceed as follows:
1) Open printhead and drive pressure roller and remove stock.
2) Adjust unwind inner web guide to 31/32" (24.6mm) per instructions (See
Printer Operation - Web Guide Adjustment).
3) Take a short (2-3") (50-75mm) piece of stock you wish to run and adjust the drive
module pressure per instructions (See
Feed Adjustments).
4) Rethread machine, close drive module pressure handle. Close print module.
Release pressure on printhead adjustment knobs. Operate printer and fine tune
drive module pressure until web tracks at 31/32" (24.6mm) from back edge to
center frame.
5) Open drive pressure module, remove stock and ink and readjust print module
pressure per instructions (See
Adjustments).
6) Reinstall stock and ink, operate and make any further adjustments (sense-mark,
stock-out arm, stacker etc) per trouble shooting section of manual.
Maintenance / Adjustments - Print Head
Maintenance / Adjustments - Stock
Lubrication Procedure
General
The 636 / 656 series printers are factory equipped with either composition bearings
not requiring lubrication or pre-lubricated bronze bearings. The one exception is the
rub cams on either end of the rotary knife. Periodic cleaning of the printer and
removal of dust will greatly enhance the length of the time the printer will function.
Cam - Lubrication Procedure
1) Clean dust and residue from cams (using alcohol or other suitable solvent) daily,
or approximately every 100K cuts. Use any good quality general purpose grease
(not oil). Apply with cotton swab or other non-metallic device.
2) If lubrication is omitted, knife will squeak and draw attention to required
lubrication.
Composition (Iglide) Bearings
1) If field replacement of an assembly fitted with an Iglide bearing is performed, a
single drop of spindle oil should be applied to assist in bearing break-in.
2) If, after long use, an Iglide bearing starts to "squeak", disassemble the component
containing the bearing and lightly abrade the shaft surface. Clean the bearing
(dust or old oil) with alcohol, re lubricate with 1 drop of light oil and reassemble.
No other printer lubrication should be required in normal use.
Users Manual Model 656/636Mechanical Trouble Shooting • 59
Page 66
Appendix A
Error Messages
On the Machine's detection of errors/error, the displays will show
the first error encountered and allow the displaying of any other errors
with the "<" and ">" keys, which "Scroll" through additional errors if any.
ERROR SCREENS:
The screen advances to next error with each depression of the ">" key
The screen retreats to prior error with each depression of the "<" key
ERROR MESSAGEERROR NUMBER
"1/10 ERRORS"901
"STOCKOUT"
"1/10 ERRORS"904
"INK OUT"
"1/10 ERRORS"910
"HEAD OR FEED OPEN"
"1/10 ERRORS"701
"MISSED SENSE MARK"
"1/10 ERRORS"903
"DOOR OPEN"
"1/10 ERRORS"902
"STACK FULL"
"1/10 ERRORS"404
"HEAD OVTEMP
"1/10 ERRORS"912
"VERIFIER HALT"
"1/10 ERRORS911
"SYS ERRORS"
"1/10 ERRORS"913
"DOWN LOAD ERR"
60 • Appendix AUsers Manual Model 656/636
Page 67
Appendix B
Software Upgrade Chip Placement Positions
Thermal Control Board P/N 351105
(Use chip removal tool p/n. 351156 for square I.C.'s)
THERMAL CONTROL BOARD, Upgradeable software I.C.'s include U16 and U53.
Align angled corners of chip with socket and arrow denotes pin #1 or dimple on chip.
Users Manual Model 656/636Appendix B • 61
Page 68
Diskless Rom Board P/N 281164
DISKLESS ROM BOARD, Upgradeable software I.C.'s include U12, U16, and U20.
Position new I.C.'s in same orientation as pictured above.
SWITCH POSITIONS, SW1: 1 and 6 = OFF
SW2: 1 thru 4 = ON
, 2 thru 5 = ON,
Head Driver Board P/N 351106
(Use chip removal tool p/n. 351156 for square I.C.'s)
HEAD DRIVER BOARD, Upgradeable software I.C.'s include U1, U2, U8, and U18.
62 • Appendix BUsers Manual Model 656/636
Page 69
Align angled corners of chip with socket and arrow denotes pin #1 or dimple on chip.
Front Panel Board P/N 351108
(Use chip removal tool p/n. 351156 for square I.C.'s)
FRONT PANEL BOARD, Upgradeable software for FPNL x.x
Align angled corners of chip with socket and arrow denotes pin #1 or dimple on chip.
1. After the clutch and actuator is mounted to the knife, attach the solenoid assembly to the inside
support using two 6-32 x 3/8 cap screws, flat washers, and lock washers. Make sure the plunger
moves freely and does not bind. Motor and faceplate must be mounted also.
2. Check the gap between the actuator and the top of the pin on the clutch as shown in drawing.
The plunger should be pushed in to make the measurement.
Other hints if there is still a problem:
• If the gap is greater then .047”, an old solenoid bracket is being used. Replace (P/N 357003) or
slot the bracket.
• If plunger binds, the solenoid is not parallel with the base of the bracket that mounts to the knife
support, and/or the actuator slot is bottoming out on the roll pins that are on the plunger. Make
adjustment or replace the bracket.
Users Manual Model 656/636Appendix D • 67
Page 74
• Torsion Spring should be at an angle of 60±2°. Lay the spring over the drawing below to see if
the spring is made properly.
• Plunger pins should be centered on shaft. If either pin is loose DO NOT use the plunger. The
pins should be checked before installing.
• (Rev 3) Replace both roll pins on all reworked assemblies.
• (Rev 4)Effective 3/3/97 a large nylon washer will be added between the coil pin and the c-clip
on the plunger. To install, the c-clip has to be removed, then put the large washer on the
plunger and push it down against the coil pin. While holding it in that location, re-install the cclip. Now the Small nylon washer and spring can be put on the plunger and inserted into the
solenoid.
68 • Appendix DUsers Manual Model 656/636
Page 75
• There should be a .010-.020 gap (for roller clutch only) between the two clutch pieces.
• (Test on the solenoid test box.) The knife must cut both fabric and card stock. The solenoid
should operate on both the high and low settings.
• Excessive motor drag must be minimal at start/stop and while running. Replace or repair
problem component. On old knife assemblies, there are bronze bushings in outer support. They
may be causing a bind. Ream bushing and retest. (Do not ream if it is a roller bearing.)
• (Rev 1) Pre-load setting adjustment. While motor is running, not while cutting, loosen set
screws on “pac-man” and rotate the rotary blade clockwise, mark the stopping position on the
“pac-man”, rotate counterclockwise, mark the “pac-man”, then rotate the blade to the middle of
the two marks and tighten the set screws.
• (Rev 2) All new knife assemblies have a blue clutch. The clutch outer race bushing has an I.D.
of .500 and the 2 extension springs are .012 dia wire.
• (Rev 2) The 2 extension springs on all rebuilt clutches must have the .009 dia. wire springs
replaced with .012 wire springs.
• (Rev 5) Replace Knife Actuator 357020, if it is worn or if there is a “bulge” at the 90-degree
bend.
• (Rev 6) Changed feeler gauge tolerance from .047 MIN
Users Manual Model 656/636Appendix D • 69
Page 76
Page 77
Assembly Drawings
Users Manual Model 656/636Assembly Drawings • 71
Page 78
Unwind Assembly Drawing
72 • Assembly DrawingsUsers Manual Model 656/636
Page 79
Unwind Parts List
ItemPart #DescriptionQty
1353001
353005
2353002Bracket, Unwind1
3353003Guide, Unwind Front1
499008910:32 x 1/4 Button Head1
59901705/16:18 x 3/4 Cap Screw1
69902775/16” Bellville Washer1
7990439.340 x .740 Nylon Washer1
1188008T-Nut1
2351120Light Bar Harnessed1
3354006Bracket, Web Guide Sensor1
4354003Web Guide Outer1
5354001Plate, Web Guide Mount1
6928012Spring1
79900668:32 x 1/4 Button Head2
899009110:32 x 1/2 Button Head1
99904381:72 x .188 Cap Screw2
9354021Eccentric Shaft1
10354092Support, Rear Drive Assembly1
11354093Support, Front Drive Assembly1
12354094Roller, Drive Assembly1
13354095Roller, Tape Assembly1
14355018Support, Knife/Drive/Print1
159900236-32 x ½” Flat Head Screw1
1699009010-32 x 3/8” Button Head Screw4
17990120¼-20 x ½” Cap Screw5
18990416¼-20 x ½” Flat Head Screw1
Users Manual Model 656/636Assembly Drawings • 77
Page 84
Printhead Assembly Drawing
78 • Assembly DrawingsUsers Manual Model 656/636
Page 85
Printhead Parts List
ItemPart #DescriptionQtyItemPart #DescriptionQty
1355004Shaft, Eccentric (PRT)1219900156-32UNC-2A X .25 Cap Screw2
2355083Roller, Molded Printhead1229900286-32UNC-2A X .38 Fl Hd Screw1
3355008Spring, Torsion Printhead123990037#6 Washer2
4355018Support, Drive/Knife/Print1249900478-32UNC-2A X .125 Cap Screw1
5355032Plate, Printhead Mount1259900668-32UNC-2A X .25 Btn Hd Screw4
6355033Adjustment Plate, Printhead1269904923M X 8M Dowel Pin1
7355031Holder, Printhead1279990411/4 X 5/16 X 1/4 Fl Iglide1
8355034Shaft, Adjustment1289902503/16 X 2.00 Dowel1
9355035Pressure Adjuster129989976#6 Star Washer2
10355037Pin, Pivot1309900166-32UNC-2A X .38 Cap Screw2
11355038Knob Clip1319990513/16 X 5/16 X 5/16 Bushing1
12355039Static Brush1329904443M X14 Cap Screw2
13355040Block, Head Adjust1339901201/4-20UNC-2A X .50 Cap Screw5
14355041Shield, Static134355097Ink Motor Assembly1
15355042Plate, Locator Printhead135351102Printhead 300DPI1
16355094Adjuster, Printhead Assy1351101Printhead 240 DPI
17357011Static Brush1
18355092Support, Inner Printhead Assy1
19355093Support, Outer Printhead Assy1
20356020Roller, Molded Ink1
Users Manual Model 656/636Assembly Drawings • 79
Page 86
Ink Unwind / Rewind Assembly
80 • Assembly DrawingsUsers Manual Model 656/636
Page 87
Ink Unwind / Rewind Parts List
ItemPart #DescriptionQtyItemPart #DescriptionQty
1356010Shaft Lock2179902511/8 x 1/2" Dowel Pin1
29900428-32 x 3/13" Set Screw2189901331/4-20 x 3/4" Flat Head Screw1
3990490Spring2199901221/4-20 x 3/4" Cap Screw1
49990095/16" Thrust Bearing220376016Bearing Housing1
5356053Unwind Shaft121999002Bearing2
6376087Arbor Assembly122376023Bearing Spacer1
7376003Ink Arbor Guide223376025Bearing Spacer1
8516113Ink Guide124991018Internal Snap Ring1
9376088Arbor Unwind Assembly125376024Bearing Spacer1
1099008310-32 x 3/4" Cap Screw1269900196-32 x 1/4" Button Head Screw4
11990313#10 Thumb Cap127376022Sprocket Altered1
12376026Unwind Fiber Spacer128376014Adapter Ink Sprocket1
13356016Shaft, Foil Bracket129990102#10 SAE Washer1
14376048Disc Brake13099009110-32 x 1/2" Button Head Screw1
15376017Hub Rewind1319900588-32 x 1/4" Set Screw1
16376029Shaft, Rewind1
1599011110-32 x ¾” Flat Head Screw6
16356106Offset Plate2
179904511 9/16 Stand-Off3
18351141Ink Motor1
19245026Feed Motor1
2099008110-32 x ½” Cap Screw12
211940231 3/8 Stand-Off3
2228402514 Tooth Pulley2
N/A356109Ink Timing Belt (85 Tooth)1
N/A356110300dpi Feed Timing Belt (60
N/A356026240dpi Feed Timing Belt (57
1
Tooth)
1
Tooth)
Users Manual Model 656/636Assembly Drawings • 85
Page 92
Timing Belt Threading Diagram
86 • Assembly DrawingsUsers Manual Model 656/636
Page 93
Timing Belt Parts List
ItemPart
Number
23A356109185T Timing Belt Double Sided
23B356111165T Timing Belt Double Sided
23C356195120T Idler Pulley w/ Bronze Bushing
24A356110160T Timing Belt (300dpi)
24B356026157T Timing Belt (240dpi)
QtyDescription
(First 100 units only)
(101 +)
(First 100 units only)
Not Shown
Users Manual Model 656/636Assembly Drawings • 87
Page 94
Ink Turn Roller Assembly
88 • Assembly DrawingsUsers Manual Model 656/636
Page 95
Ink Turn Roller Parts List
ItemPart
Number
253760861Turn Bar Assembly
269904161¼-20 x ¼” Flat Head
273561051Turn Bar Bracket
289901211¼-20 x 5/8” Cap Screw
293540901636/656 Feed Assembly
QtyDescription
(Only inner support bracket shown)
Users Manual Model 656/636Assembly Drawings • 89
Page 96
Knife Assembly Drawing
90 • Assembly DrawingsUsers Manual Model 656/636
Page 97
Knife Parts List
ItemPart
Number
11970031#10 Washer21357019K1Clutch, Square Drive
21973081Adjuster, Knife223570181Knife Guard
31973111Cam, Knife Homing233570911Bracket, Inner Knife Assembly
41973121Spring, Cam243570921Bracket, Outer Knife Assembly
51973131Plate, Spring Cam253570931Knife, Stationary
63570201Actuator, Knife263570941Knife Rotary
71973171Compression Spring2799001626:32 x 3/8 Cap Screw
83511231Knife Solenoid Harness28990082410:32 x 5/8 Cap Screw
95170991Knife Motor Assembly2999012051/4:20 x 1/2 Cap Screw
103540051Upper Bridge Blade3099012321/4:20 x 1 Cap Screw
113540131Molded Idler Roller319901022#10 SAE Washer
123550181Support, Knife/Drive/Print3299026113/16 Snap Ring
133570031Mount, Solenoid339904493M3 x 6 Cap Screw
14357021K1Adapter, Knife Motor3499905518:32 x3/8 Flat Head
153570051Clutch Adapter w/ 8:32 x 1/4 SS3599909923/16 x 5/16 x 1/4 Flanged Bushing
163570061Spring, Torsion Front (Natural
173570071Spring, Torsion Rear (Red Finish)3799006518:32 x 3/8 Button Head
183570111Static Brush3899006648:32 x 1/4 Button Head
193570131Mount, Cam Stop3999001916:32 x 1/4 Button Head
203570161Standoff, Solenoid Arm4099012211/4:20 x 3/4 Flat Head
QtyDescriptionItemPart
Number
369899781#8 Star Washer
Finish)
419990971 Flanged Bushing (Inc. w/
QtyDescription
357021k)
Users Manual Model 656/636Assembly Drawings • 91
Page 98
Stacker Assembly Drawing
92 • Assembly DrawingsUsers Manual Model 656/636
Page 99
Stacker Parts List
ItemPart
Number
11440341Feed Lock Knob233580921Roller, Stacker Assembly
21840021Thumb Screw Lock243580941Roller, Stacker Support Assembly
31880081Stacker T-Nut25989979110:32 x 1 Set Screw
43580231Knob Assembly2699000624:40 x 1/4 Cap Screw
52470351Drive Pulley279900372#6 SAE Washer
63511601Full Stacker Switch Harness2899004248:32 x 3/16 Set Screw
73511611Stacker Motor Harnessed29990079110:32 x 1/4 Cap Screw
83580011Stacker Support30990080210:32 x 3/8 Cap Screw
93580911Stacker Base Assembly31990085210:32 x 1-1/4 Cap Screw
103580041Stacker Lock32990090110:32 x 3/8 Button Head
113580061Rail, Rear Stacker339903133#10 Thumb Screw
123580071Rail, Front Stacker3499036921/8” Collar
133580082Roller, Idler359904462.188 x .500 x 8:32 Shoulder Screw
143580101Shaft, Roller369904502.375 Round Spacer
153580114Pivot, Idler Roller3799064126:32 Wing Nut
163580121Plate, Stacker Locator (not shown)389990442.313 x .437 x .375 Flanged
173580131Trip Rod3999910043/16 x 5/16 x 1/8 Flanged Bearing
183580152Roller Support409901022#10 SAE Washer
193580161Shaft, Roller413511251Stacker Harness
203580171Spring, Trip Rod429905331Tie Down
2135801811/5P 40T Timing Belt439905131Wire Tie
22358021