This is a Class A device and is not intended for use in a residential environment.
Sales Office:+1 (301) 975-1000
Technical Support:+1 (301) 975-1007
E-mail:support@patton.com
www.patton.com
Part Number: 07MSN10200, Rev. A
Revised: April 3, 2012
Patton Electronics Company, Inc.
7622 Rickenbacker Drive
Gaithersburg, MD 20879 USA
Tel: +1 (301) 975-1000
Fax: +1 (301) 869-9293
Support: +1 (301) 975-1007
Web: www.patton.com
E-mail: support@patton.com
Trademark Statement
The term SmartNode is a trademark of Patton Electronics Company. All other trademarks presented in this document are the property of their respective owners.
The information in this document is subject to change without notice. Patton Electronics assumes no liability for errors that may appear in this document.
Warranty Information
The software described in this document is furnished under a license and may be used
or copied only in accordance with the terms of such license.
Patton Electronics warrants all SN10200 components to be free from defects, and
will—at our option—repair or replace the product should it fail within one year from
the first date of the shipment.
This warranty is limited to defects in workmanship or materials, and does not cover
customer damage, abuse or unauthorized modification. If the product fails to perform
as warranted, your sole recourse shall be repair or replacement as described above.
Under no condition shall Patton Electronics be liable for any damages incurred by the
use of this product. These damages include, but are not limited to, the following: lost
profits, lost savings and incidental or consequential damages arising from the use of or
inability to use this product. Patton Electronics specifically disclaims all other warranties, expressed or implied, and the installation or use of this product shall be deemed
an acceptance of these terms by the user.
Summary Table of Contents
1 General Information...................................................................................................................................... 13
A Compliance information .............................................................................................................................. 52
B Specifications ................................................................................................................................................ 54
3
Table of Contents
Summary Table of Contents ........................................................................................................................... 3
Table of Contents ........................................................................................................................................... 4
List of Figures ................................................................................................................................................. 7
List of Tables .................................................................................................................................................. 8
About this guide ............................................................................................................................................. 9
Safety when working with electricity ...............................................................................................................11
General observations .......................................................................................................................................12
Typographical conventions used in this document................................................................................................ 12
General conventions .......................................................................................................................................12
1 General Information...................................................................................................................................... 13
Features ..........................................................................................................................................................14
SN10200 model codes ....................................................................................................................................15
Planning the installation ........................................................................................................................................17
Mounting the SN10200 to a rack..........................................................................................................................18
Connecting the management interface...................................................................................................................19
Connecting to the console serial port.....................................................................................................................20
Connecting to a VoIP network..............................................................................................................................21
Connecting to the PSTN.......................................................................................................................................22
Connecting power .................................................................................................................................................26
Connecting to AC Power ................................................................................................................................26
Connecting to DC Power ...............................................................................................................................27
Powering Down ..............................................................................................................................................28
3 Initial Setup and Web Management.............................................................................................................. 29
Accessing the SN10200.........................................................................................................................................30
Accessing the SmartNode via the Console Management port
Logging into the SmartNode Console .......................................................................................................30
Changing the IP address ............................................................................................................................31
Setting the IP address to DHCP ................................................................................................................32
Accessing the SmartNode via the Ethernet Management port .........................................................................33
Accessing and Navigating the Web Interface .........................................................................................................34
Connecting to the web server and logging on to the Web Portal .....................................................................34
Connecting to the web server ....................................................................................................................34
Logging on to the Web Portal ...................................................................................................................34
Navigating the Web Portal ..............................................................................................................................34
Navigation and Information Panels ...........................................................................................................34
Knowing Your Location ............................................................................................................................35
Understanding User Access Levels ...................................................................................................................36
Viewing the User List ......................................................................................................................................36
Creating a New User .......................................................................................................................................37
Deleting a User ...............................................................................................................................................38
Logging Off ....................................................................................................................................................38
Managing the Database Backup.............................................................................................................................39
Carrying out a First Database Backup .............................................................................................................39
Downloading a Database Backup ....................................................................................................................40
Uploading a Database Backup ........................................................................................................................40
Restoring a Database Backup ..........................................................................................................................40
Working with Configurations................................................................................................................................41
Viewing the List of Installed Applications .................................................................................................41
Starting an Application .............................................................................................................................42
Verifying that an Application is Operating ................................................................................................43
Verifying the Application Path ..................................................................................................................43
Activating the Configuration ..........................................................................................................................44
Verifying status .........................................................................................................................................45
Configuring IP Interfaces ................................................................................................................................47
List of Parameters ......................................................................................................................................48
Out-of-warranty service .............................................................................................................................51
Returns for credit ......................................................................................................................................51
Return for credit policy .............................................................................................................................51
A Compliance information .............................................................................................................................. 52
Low Voltage Directive (Safety) ........................................................................................................................53
Radio and TV Interference (FCC Part 15) ............................................................................................................53
CE Declaration of Conformity..............................................................................................................................53
Authorized European Representative.....................................................................................................................53
B Specifications ................................................................................................................................................ 54
Capacity and voice processing................................................................................................................................55
Simultaneous signaling support .............................................................................................................................55
This guide describes the SmartNode 10200 hardware, installation and basic configuration. For detailed software configuration information refer to the Smart Media Software Configuration Guide located online at http:/
/www.patton.com/manuals/Smart Media-scg.pdf.
Audience
This guide is intended for the following users:
• Operators
• Installers
• Maintenance technicians
Structure
This guide contains the following chapters and appendices:
• Chapter 1 on page 13 provides information about the SN10200’s features and capabilities
• Chapter 2 on page 16 provides hardware installation procedures
• Chapter 3 on page 29 provides information on setting up the network and logging into the SN10200
• Chapter 4 on page 49 contains information on contacting Patton technical support for assistance
• Appendix A on page 52 contains compliance information for the SN10200
• Appendix B on page 54 contains specifications for the SN10200
For best results, read the contents of this guide before you install the SN10200.
9
SmartNode 10200 Series User Manual About this guide
Precautions
Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you
become aware of potential problems. Warnings are intended to prevent safety hazards that could result in personal injury. Cautions are intended to prevent situations that could result in property damage or
impaired functioning.
Note
A note presents additional information or interesting sidelights.
The alert symbol and IMPORTANT heading calls attention to
important information.
The alert symbol and CAUTION heading indicate a potential hazard. Strictly follow the instructions to avoid property damage.
The shock hazard symbol and CAUTION heading indicate a
potential electric shock hazard. Strictly follow the instructions to
avoid property damage caused by electric shock.
The alert symbol and WARNING heading indicate a potential safety hazard.
Strictly follow the warning instructions to avoid personal injury.
The shock hazard symbol and WARNING heading indicate a potential electric
shock hazard. Strictly follow the warning instructions to avoid injury caused
by electric shock.
10
SmartNode 10200 Series User Manual About this guide
Safety when working with electricity
•
Do not open the device when the power cord is connected. For systems
without a power switch and without an external power adapter, line voltages are present within the device when the power cord is connected.
•
For devices with an external power adapter, the power adapter shall be a
listed Limited Power Source The mains outlet that is utilized to power the
device shall be within 10 feet (3 meters) of the device, shall be easily
accessible, and protected by a circuit breaker in compliance with local regulatory requirements.
•
For AC powered devices, ensure that the power cable used meets all applicable standards for the country in which it is to be installed.
•
For AC powered devices which have 3 conductor power plugs (L1, L2 &
GND or Hot, Neutral & Safety/Protective Ground), the wall outlet (or
socket) must have an earth ground.
•
For DC powered devices, ensure that the interconnecting cables are rated
for proper voltage, current, anticipated temperature, flammability, and
mechanical serviceability.
•
WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF. PSTN
relates to interfaces such as telephone lines, FXS, FXO, DSL, xDSL, T1, E1,
ISDN, Voice, etc. These are known as “hazardous network voltages” and
to avoid electric shock use caution when working near these ports. When
disconnecting cables for these ports, detach the far end connection first.
•
Do not work on the device or connect or disconnect cables during periods of
lightning activity
•
This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.
•
If one has reason to open the chassis or case, then the precautions mentioned above shall be followed. This includes both the warnings relating to
disconnection of the input power, and the warnings relating to the disconnection of WAN, LAN & PSTN ports.
In accordance with the requirements of council directive 2002/
96/EC on Waste of Electrical and Electronic Equipment (WEEE),
ensure that at end-of-life you separate this product from other
waste and scrap and deliver to the WEEE collection system in
your country for recycling.
This device is NOT intended nor approved for connection to the PSTN. It is
intended only for connection to customer premise equipment.
11
SmartNode 10200 Series User Manual About this guide
Always follow ESD prevention procedures when removing and
replacing cards.
Wear an ESD-preventive wrist strap, ensuring that it makes good
skin contact. Connect the clip to an unpainted surface of the
chassis frame to safely channel unwanted ESD voltages
to ground.
To properly guard against ESD damage and shocks, the wrist
strap and cord must operate effectively. If no wrist strap is available, ground yourself by touching the metal part of the chassis.
General observations
• Clean the case with a soft slightly moist anti-static cloth
• Place the unit on a flat surface and ensure free air circulation
• Avoid exposing the unit to direct sunlight and other heat sources
• Protect the unit from moisture, vapors, and corrosive liquids
Typographical conventions used in this document
This section describes the typographical conventions and terms used in this guide.
General conventions
The procedures described in this manual use the following text conventions:
Table 1. General conventions
ConventionMeaning
Garamond blue type
Futura bold typeCommands and keywords are in boldface font.
Futura bold-italic typeParts of commands, which are related to elements already named by the user, are
Italicized Futura typeVariables for which you supply values are in italic font
Futura typeIndicates the names of fields or windows.
Garamond bold typeIndicates the names of command buttons that execute an action.
< >Angle brackets indicate function and keyboard keys, such as <SHIFT>, <CTRL>,
[ ]Elements in square brackets are optional.
{a | b | c}Alternative but required keywords are grouped in braces ({ }) and are separated
nodeThe leading IP address or nodename of a SN10200 is substituted with node in
SNThe leading SN on a command line represents the nodename of the SN10200
#An hash sign at the beginning of a line indicates a comment line.
Indicates a cross-reference hyperlink that points to a figure, graphic, table, or section heading. Clicking on the hyperlink jumps you to the reference.
Features ..........................................................................................................................................................14
SN10200 model codes ....................................................................................................................................15
13
SmartNode 10200 Series User Manual 1 • General Information
SN10200 overview
Service providers are adding VoIP
capabilities to their networks,
whether to reduce costs when interconnecting with other carriers, to
cost-effectively build out their network footprints, or simply to transport voice traffic across their IP
backbones. This can be best accomplished using a 16 to 64 E1/T1
SmartNode 10200 Series media gateway, which enables the delivery of VoIP services by bridging voice traffic
between the public switched telephone network (PSTN)—based on time-division multiplexing (TDM)—and
IP networks such as the Internet. Whether sitting at the network core or at the edge, SmartNode media gateways enable service providers to introduce VoIP into their networks while maintaining the quality and the reliability of traditional TDM networks.
Features
• TDM Interfaces
Service providers, whether providing local, long-distance or international voice services, are interconnected
with a multitude of other providers using T1/E1, DS3 or STM-1 links. It is critical for service providers to
be able to rapidly establish new interconnections without having to always deploy new devices. SmartNode
10200 Series media gateways therefore offer flexibility and can be configured to support T1/E1, DS-3 or
STM-1 interfaces.
• Signaling and Control Protocols:
Just as flexibility in the selection and deployment of TDM links is a key requirement for service providers,
the need to support multiple signaling protocols across various carrier partners is just as important. Each
SN10200 media gateway provides support for the concurrent use of ISDN, SS7/C7, CAS (R2), SIP, and
SIGTRAN signaling in the same device. The ability to provide both switching and conversion across multiple TDM and IP signaling protocols at once is paramount to enabling the operational flexibility and cost
savings that drive service providers to expand their carrier relationships and converge their networks.
In parallel with the TDM and IP signaling protocols mentioned above, SN10200 devices also support the
H.248 media gateway control protocol, which enables any H.248-compliant 3-party softswitch to control a
media gateway. While the softswitch manages call control interactions, the SN10200 handles transmission
of call media as well as any required transcoding.
• Media Handling
Service providers will use one or more codecs on their VoIP networks according to their desire to save bandwidth, to provide a certain level of voice quality, or simply to interoperate with other VoIP devices or providers. The ability to support multiple different concurrent codecs and to allocate them in real time based
on traffic is the key to delivering true network convergence.
SmartNode 10200 gateways feature extensive support for various wireline, mobile and IP telephony audio
formats, delivering seamless transcoding in real-time. The media gateways ship with support for G.711,
G723.1, G.726, and G.729ab right out of the box, with no additional license fee required. They also offer
optional support for mobile and IP vocoders such as AMR, AMR-WB (G.722.2), GSM-FR/GSM-EFR,
SN10200 overview14
SmartNode 10200 Series User Manual 1 • General Information
EVRC/QCELP, G.728, G.729eg, and iLBC. SN10200 gateways offer independent dynamic codec selection per channel. This means that it is possible to assign different vocoders to different channels, on a channel-by-channel basis. The devices can then run all of these codecs concurrently and do so with no impact on
system performance.
SN10200 gateways also provide unparalleled support for Internet-based fax, also known as Fax over IP or
Fax relay, using the T.38 protocol, which is used to carry fax communications over an IP network. (They
also support the T.30 protocol for fax over the PSTN.)
• System Density
SN10200 gateways feature the industry’s highest system density in a 2U form factor. Beside the capital savings achieved by purchasing less units of equipment, system density also provides operational cost savings in
the form of reduced co-location fees as well as lower power and cooling costs.
• Energy Efficiency
For many, if not most, service providers, the payoff from reducing energy use can be particularly impressive;
typically, for every watt of power required to operate a device, another watt is required to cool it. The
SN10200 media gateways can play a major role in reducing energy costs, with an average two-thirds less
power consumption than competing products of similar capacity.
• Provisioning and Maintenance
For network convergence efforts to contribute positively to revenue and profitability, service providers must
maintain their reputation for uptime and availability during the introduction, operation, and maintenance
of new services. The SN10200 offers OAM&P, an operations, administration, maintenance, provisioning
(OAM&P) solution. OAM&P enables the service provider to perform the initial set-up of the SN10200
media gateway and any subsequent maintenance operations. These range from the simple, such as the collection of statistics and alarms, to the more complex, such as system configuration changes, the addition of
new hardware or software components, and the application of software patches or software upgrades.
SN10200 model codes
The SmartNode 10200 series consists of several models. They differ in the type and number of PSTN interfaces and voice channels supported. All models come equipped with one serial console management port, one
Ethernet management port, two 100/1000/Base-T VoIP ports and two 100/1000/Base-T Ethernet ports.
The SN10200 models are listed in table 2.
Table 2. SmartNode 10200 PSTN Ports and Voice Channels
Planning the installation ........................................................................................................................................17
Mounting the SN10200 to a rack..........................................................................................................................18
Connecting the management interface...................................................................................................................19
Connecting to the console serial port.....................................................................................................................20
Connecting to a VoIP network..............................................................................................................................21
Connecting to the PSTN.......................................................................................................................................22
Connecting power .................................................................................................................................................26
Connecting to AC Power ................................................................................................................................26
Connecting to DC Power ...............................................................................................................................27
Powering Down ..............................................................................................................................................28
16
SmartNode 10200 Series User Manual 2 • Hardware Installation
Planning the installation
Supplies
In the SN10200 box, you will find:
• One SN10200
• One set of mounting brackets with screws. These are used for mounting a SN10200 on a 19” rack.
• One DB-9 to RJ-45 adapter. Allows you to interface the serial port of your computer with the RJ-45 con-
sole port of the SN10200.
• SCSI cables and patch panels. This is optional and only provided for the SN10200-xxE models, which fea-
ture SCSI connectors.
• Three CAT5 Ethernet straight cables (male-male), three meters in length.
• One warranty sheet
• One packing slip
• One SN10200 Quick Start guide
Not included with the SN10200:
• No power cords are supplied for AC units. Two DC power cables are included with DC units.
• A 19” equipment rack. You must use a standard 19” wide equipment rack to install the SN10200.
Procedures
To install the SmartNode 10200, follow these steps:
1. Mount the SmartNode 10200 on an equipment rack (See “Mounting the SN10200 to a rack” on page 18)
2. Connect the management interface (See “Connecting the management interface” on page 19)
3. Connect the VoIP ports to the network (See “Connecting to a VoIP network” on page 21)
4. Connect the correct interfaces to the PSTN (See “Connecting to the PSTN” on page 22)
5. Connect to the power source (See “Connecting power” on page 26)
Planning the installation17
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