Patton electronic 10100 User Manual

SmartNode™ 10100 Series

TDM+VoIP Smart Media Gateway

Quick Start Guide

This is a Class A device and is not intended for use in a residential environment.

Part Number: 07MSN10100-QS, Rev. A
Revised: April 9, 2014

Sales Office: [phone]

Technical Support: [phone]

E-mail: [e-mail]

WWW: www.patton.com

• Do not open the device when the power cord is connected. For sys-

WARNING

WARNING

tems without a power switch and without an external power
adapter, line voltages are present within the device when the power
cord is connected.

• For devices with an external power adapter, the power adapter shall
be a listed Limited Power Source The mains outlet that is utilized to
power the device shall be within 10 feet (3 meters) of the device,
shall be easily accessible, and protected by a circuit breaker in compli­ance with local regulatory requirements.

• For AC powered devices, ensure that the power cable used meets all
applicable standards for the country in which it is to be installed.

• For AC powered devices which have 3 conductor power plugs (L1, L2
& GND or Hot, Neutral & Safety/Protective Ground), the wall outlet
(or socket) must have an earth ground.

• For DC powered devices, ensure that the interconnecting cables are
rated for proper voltage, current, anticipated temperature, flammabil­ity, and mechanical serviceability.

• WAN, LAN & PSTN ports (connections) may have hazardous voltages
present regardless of whether the device is powered ON or OFF.
PSTN relates to interfaces such as telephone lines, FXS, FXO, DSL,
xDSL, T1, E1, ISDN, Voice, etc. These are known as “hazardous net­work voltages” and to avoid electric shock use caution when working
near these ports. When disconnecting cables for these ports, detach
the far end connection first.

• Do not work on the device or connect or disconnect cables during peri­ods of lightning activity.

This device contains no user serviceable parts. This device can only be
repaired by qualified service personnel.

In accordance with the requirements of council directive 2002/96/EC on Waste of
Electrical and Electronic Equipment (WEEE), ensure that at end-of-life you separate
this product from other waste and scrap and deliver to the WEEE collection system in
your country for recycling.

2 SmartNode 10100 Series Quick Start Guide

Electrostatic Discharge (ESD) can damage equipment and impair electrical

CAUTION

circuitry. It occurs when electronic printed circuit cards are improperly
handled and can result in complete or intermittent failures. Do the follow­ing to prevent ESD:

• Always follow ESD prevention procedures when removing and replac­ing cards.

• Wear an ESD-preventive wrist strap, ensuring that it makes good skin
contact. Connect the clip to an unpainted surface of the chassis frame
to safely channel unwanted ESD voltages to ground.

• To properly guard against ESD damage and shocks, the wrist strap
and cord must operate effectively. If no wrist strap is available,
ground yourself by touching the metal part of the chassis.

1.0 Before you Begin

In the box, you will find:

• One SmartNode 10100

• One set of mounting brackets with screws

• One DB-9 to RJ-45 adapter

• Three CAT5 Ethernet straight cables (male-male), three meters in length

• One warranty sheet

• One packing slip

• One SmartNode 10100 Series Quick Start Guide

• One SmartNode 10100 Important Notice sheet with unique information for your specific unit

To install the SN10100, you will need (not included):

• Two AC power cords

• 19” equipment rack

Note Two DC power cable are included with DC units.

SmartNode 10100 Series Quick Start Guide 3

2.0 Installing the rack hardware

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Attach the SmartNode
to the equipment rack

Attach the bracket

to the SmartNode

1. Connect the Ethernet port to your management network.

Figure 1. Installing the SN10100

3.0 Connecting to the VoIP Network

1. Connect a CAT5 Ethernet cable to VoIP0 at the rear of the SN10100. Connect the other end of the same

CAT5 cable to the Gigabit Ethernet switch.

2. If your system employs a second Gigabit Ethernet switch for redundancy, connect a second CAT5 Ethernet

cable to VoIP1and the other end to the second Gigabit Ethernet switch.

Figure 2. Connecting the VoIP ports

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4.0 Connecting to the PSTN Network

A SN10100 with 8 RJ48C type ports enables the connection to T1/E1 lines.

Note T1/E1 ports are activated by software license; the number of active ports

depends on the licenses purchased.

1. Start with port 0, located at the top and leftmost position. Connect one cable between this port and the

T1/E1 line.

2. Repeat step 1, using the next available port.

Figure 3. Port Interface to the PSTN

5.0 Connecting to the Power source

5.1 AC Power

The SN10100 connects to two independent power sources. If only one power source is used, press the green but­ton at the rear of the unit to disable the audible alarm.

1. Connect an AC power cable between the AC connector of the SN10100 and an AC supply.

SmartNode 10100 Series Quick Start Guide 5

2. Power up the SN10100 by turning on its power switch(es).

Figure 4. AC Power Connection(s)

5.2 DC Power

The SN10100 DC models are furnished with one or two DC power connection ports and is supplied with two DC
power cables.

1. Connect one DC cable to the DC outlet at the rear of the SN10100

2. Connect one lead of the DC power cable to the positive terminal of the DC power source.

3. Connect the other lead of the DC power cable to the negative side of the DC power source.

4. Repeat steps 1-3 for the second DC power source, if necessary.

Figure 5. DC Power Connection(s)

6 SmartNode 10100 Series Quick Start Guide

6.0 Connecting to the Control host

1. Connect to the Control host through the Console Serial port (see 6.1 “Connecting the Console Serial port”)

OR the Ethernet management interface (see 6.2 “Connecting the Ethernet management interface”).
The IP address of the management port is 192.168.200.10/24. If it is not possible to connect to the

management port via IP, use the serial cable to connect to the SmartNode Control host for the first time.

2. Default HOSTNAME is the Control host serial number, which can be found in the “Important Notice” sheet

included with your shipment.

3. Refer to the “Important Notice” sheet for the username and password to log onto the Control host. Navi-

gate to: HTTP://HOSTNAME:12358, to configure the SmartNode unit. (username/password: root/root)

6.1 Connecting the Console Serial port

1. Connect the supplied CAT5 RJ-45 (male-male) cable between the COM port of your computer and the

serial port (labeled 1010) of the SN10100.

2. If your computer’s serial port features a DB9 connector, use the DB9 to RJ-45 adapter supplied with your

SN10100. If your computer’s serial port features a USB connector, you will need to provide a USB to DB9
adapter.

Figure 6. Computer to the Console Serial port

6.2 Connecting the Ethernet management interface

1. Connect the supplied CAT5 Ethernet cable to the management port labeled Ethernet on the front of the

SN10100.

SmartNode 10100 Series Quick Start Guide 7

2. Login to the SmartNode using the specific credentials included on the “Important Notice” sheet that

shipped with your unit. The management port is configured with a static Class C IP address by default.

Figure 7. Conneting the management interface

7.0 Configuring the SmartNode

Access the SmartNode through the Console Management port, or through the Ethernet management port. Refer
to the following sections for more information:

• 7.1 “Accessing the SmartNode via the Console Serial port”

• 7.2 “Accessing the SmartNode via the Ethernet management port”

7.1 Accessing the SmartNode via the Console Serial port

Logging into the SmartNode Console

1. To physically connect the Consol Serial port, follow the instructions in section 6.1, “Connecting the Console

Serial port” on page 7.

2. To communicate with the SN10100 through the consol port, you must first configure a terminal emulator

or console application (such as HyperTerminal or Putty) in order to configure initial settings. Configure
the terminal emulator with the following settings:

Baud rate Data rate Parity Stop bits Flow control

9600 8 bits None 1 None

3. Login to the console using the specific credentials included on the “Important Notice” sheet that shipped

with your unit. (If you do not have the “Important Notice” sheet, contact [e-mail].) The fac­tory default configuration for the Ethernet Interface IP address is 192.168.200.10/24.

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7.2 Accessing the SmartNode via the Ethernet manage­ment port

Logging into the SmartNode via SSH

1. To physically connect the Ethernet management port, follow the instructions in section 6.2, “Connecting

the Ethernet management interface” on page 7.

2. To access the SN10100, you must use an SSH connection. The password is set at the factory and is indi-

cated on the “Important Notice” sheet included with your unit. (If you do not have the “Important
Notice” sheet, contact [e-mail].)

3. The factory default configuration for the Managmeent Ethernet Interface is a Static IP address:

192.168.200.10/24.

Preparing for Web Management

After logging into the SN10100 via the console port or SSH, a control menu displays. This menu allows you to
complete simple tasks like setting the time zone and configuring the management IP Address, and more compli­cated tasks like advanced debugging.

For debugging assistance, contact Patton’s Support team at [e-mail]. Once your IP Address and
Time Zone are set, there are no more configuration steps in the CLI and you may proceed to the web manage­ment page.

8.0 Logging into the Web Interface

This section describes how to login and navigate the SmartNode 10100 Web Portal.
The first step involved in initially configuring any Smart Media system involves logging on to the Web Portal. This

can be divided into two distinct tasks: connecting to the web server and logging on to the Web Portal. For estab­lishing IP connectivity refer to section 7.2, “Accessing the SmartNode via the Ethernet management port” on
page 9.

8.1 Connecting to the web server

Using a web browser, connect to the Web Portal by typing the following in you address bar:

– http://[DEVICE HOST NAME]:12358

or, alternately,

– http://[DEVICE IP ADDRESS]:12358

8.2 Logging onto the Web Portal

In order to log onto the Web Portal configuration tool, enter the root user ID and password. The default values
for these parameters are:

– User ID: root

SmartNode 10100 Series Quick Start Guide 9

– Default password: root

9.0 Additional Information

Refer to the following manuals—available online at www.patton.com/manuals—for detailed information
about installing, configuring and operating the SN10100 models, along with warranty, trademark and compli­ance information.

• SmartNode 10100 Series User Manual —www.patton.com/manuals/SN10100.pdf

• Smart Media System Software Configuration Guide —www.patton.com/manuals/SmartMedia-scg.pdf

A.0 Compliance Information

A.1 Compliance

EMC

• FCC Part 15, Class A

• EN55022, Class A

• EN ETSI 300 386 V1.3.3

Low-Voltage Directive (Safety)

• UL 60950-1/CSA C22.2 No. 60950-1

• IEC/EN60950-1

A.2 Radio and TV Interference

This device generates and uses radio frequency energy, and if not installed and used properly—that is, in strict
accordance with the manufacturer’s instructions—may cause interference to radio and television reception. This
equipment has been tested and found to comply with the limits for a Class A computing device in accordance with
specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection from
such interference in a commercial installation. However, there is no guarantee that interference will not occur in
a particular installation. If the equipment does cause interference to radio or television reception, which can be
determined by disconnecting the unit, try to correct the interference by one or more of the following measures:
moving the computing equipment away from the receiver, re-orienting the receiving antenna and/or plugging
the receiving equipment into a different AC outlet (such that the computing equipment and receiver are on dif­ferent branches).

10 SmartNode 10100 Series Quick Start Guide

A.3 CE Declaration of Conformity

Patton Electronics, Inc declares that this device is in compliance with the essential requirements and other rele­vant provisions of Directive 1999/5/EC. The Declaration of Conformity may be obtained from Patton Electron­ics, Inc at www.patton.com/certifications

.

The safety advice in the documentation accompanying this device shall be obeyed. The conformity to the above
directive is indicated by CE mark on the device.

A.4 Authorized European Representative

D R M Green, European Compliance Services Limited.
Avalon House, Marcham Road, Abingdon,
Oxon OX14 1UD, UK

B.0 Customer and Technical Support

Toll-Free VoIP support: call sip:[e-mail] with a VoIP SIP client
Online support: www.patton.com, e-mail support: [e-mail]—answered within 1 business

day
Telephone support:

• Standard: [phone] (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to

2200 UTC/GMT)

• Alternate: [phone] (Switzerland), Monday–Friday: 9:00 am to 5:30 pm CET (08:00 to 16:30

UTC/GMT)

Fax: [phone] (USA) or [phone] (Switzerland)

SmartNode 10100 Series Quick Start Guide 11

Copyright statement

Copyright © 2013, Patton Electronics Company. All rights reserved.
The information in this document is subject to change without notice. Patton Electronics assumes no

liability for errors that may appear in this document.

Trademarks statement

The term SmartNode is a trademark of Patton Electronics Company. All other trademarks presented in this docu­ment are the property of their respective owners.

Warranty, Trademark, & Compliance Information

For warranty, trademark and compliance information, refer to the user manual for your SN10100 model, avail-
able online at www.patton.com/manuals.

12 SmartNode 10100 Series Quick Start Guide