
Parallels Transporter®
Agent
User's Guide
Copyright © 1999-2014 Parallels IP Holdings GmbH and its affiliates. All rights reserved.

Parallels IP Holdings GmbH
Vordergasse 59
8200 Schaffhausen
Switzerland
Tel: + 41 52 632 0411
Fax: + 41 52 672 2010
www.parallels.com
Copyright © 1999-2014 Parallels IP Holdings GmbH and its affiliates. All rights reserved.
This product is protected by United States and international copyright laws. The product’s underlying technology,
patents, and trademarks are listed at http://www.parallels.com/trademarks.
Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft
Corporation.
Apple, Mac, the Mac logo, Mac OS, iPad, iPhone, iPod touch, FaceTime HD camera and iSight are trademarks of Apple
Inc., registered in the US and other countries.
Linux is a registered trademark of Linus Torvalds.
All other marks and names mentioned herein may be trademarks of their respective owners.

Contents
Introduction ...............................................................................................................4
About Parallels Transporter Agent ..................................................................................... 4
System Requirements ...............................................................................................5
Source Computer System Requirements ..........................................................................6
Installing Parallels Transporter Agent.......................................................................8
Installing Parallels Transporter Agent in Windows .............................................................. 9
Installing Parallels Transporter Agent in Linux .................................................................. 11
Removing Parallels Transporter Agent............................................................................. 11
Removing Parallels Transporter Agent From Windows .......................................................... 11
Removing Parallels Transporter Agent From Linux................................................................. 12
Migrating With Parallels Transporter ......................................................................12
Migration Scenarios ........................................................................................................12
Over a Network............................................................................................................... 13
Using an External Storage Device ................................................................................... 16
Troubleshooting and Limitations ............................................................................18
Reporting a Problem to Parallels Team............................................................................ 18
Viewing Product Information ........................................................................................... 19
Firewall Settings .............................................................................................................. 20
Migration Errors .............................................................................................................. 21
Activation Problems ........................................................................................................21
Reviving Applications ......................................................................................................21
More Resources
......................................................................................................22

C HAPTER 1
Introduction
This chapter provides basic information about Parallels Transporter
®
Agent.
In This Chapter
About Parallels Transporter Agent ............................................................................ 4
About Parallels Transporter Agent
Parallels Desktop 10 for Mac allows you to migrate Windows and Linux physical computers to
Parallels virtual machines.
Parallels Transporter Agent is an application that is installed on the remote physical computer you
are migrating (the source computer). It collects essential system data from the source computer
and transfers it to Parallels Desktop over network or an external storage device.
All the detailed information on how to install Parallels Transporter Agent and how to perform various
types of migration is given in this guide.

C HAPTER 2
System Requirements
This chapter lists system and network requirements for the source computer. Before you start
migrating, make sure that it meets them.
In This Chapter
Source Computer System Requirements.................................................................. 6

System Requirements
Source Computer System Requirements
To migrate data from a physical computer, you need to install Parallels Transporter Agent on it.
Parallels Transporter Agent can be downloaded from the Parallels Download Center and installed
on computers that meet the following requirements.
Hardware Requirements
• 700 (or higher) MHz x86 or x64 processor (Intel or AMD).
• 256 MB or more of RAM.
• 70 MB of hard disk space for installing the Parallels Transporter Agent package.
• Ethernet or WiFi network adapter for migrating over network.
Supported Windows Systems
OS Name 32-bit 64-bit
Windows 8
Windows 7
Windows Vista®
Ultimate, Enterprise, Business,
Home SP0, SP1, SP2
Windows Server® 2003
Standard, Enterprise, Web SP2
Windows XP
Home, Professional SP2, SP3
Windows 2000
Professional
Migration Method
Network, External Storage
Network, External Storage
Network, External Storage
Network, External Storage
Network, External Storage
External Storage
Warning! OEM Windows operating systems may not work with Parallels Desktop after you
migrate them to virtual machines. OEM operating systems are only distributed when they are sold
with computers. The best example of an OEM operating system is the copy of Windows that
comes pre-installed when you buy a new PC.
Supported Linux Systems
OS Name 32-bit 64-bit Migration Method
Red Hat® Enterprise Linux 5
Ubuntu® Linux 8.04
Network, External Storage
Network, External Storage
6