Parallels Remote Application Server - 16.5 User Guide

Parallels Remote Application Server

Parallels Client for Linux User's Guide

v16.5

Parallels International GmbH Vordergasse 59 8200 Schaffhausen Switzerland Tel: + 41 52 672 20 30 www.parallels.com

This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/about/legal/.

Microsoft, Windows, Windows Server, Windows Vista are registered trademarks of Microsoft Corporation. Apple, Mac, the Mac logo, OS X, macOS, iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the US and other countries. Linux is a registered trademark of Linus Torvalds. All other marks and names mentioned herein may be trademarks of their respective owners.

Contents

Getting Started .......................................................................................................... 5

System Requirements ..................................................................................................... 5

Installing Parallels Client for Linux ..................................................................................... 6

Configuring Parallels Client for Linux ................................................................................ 8

Checking for Updates...................................................................................................... 9

Using Parallels Client for Linux ............................................................................... 11

Adding a New Connection ............................................................................................. 11

Configuring a RAS Connection ...................................................................................... 13

Connection ............................................................................................................................ 14

Display .................................................................................................................................. 16

Printing .................................................................................................................................. 18

Local Resources .................................................................................................................... 20

Experience ............................................................................................................................ 23

Network ................................................................................................................................ 24

Authentication ....................................................................................................................... 24

Advanced Settings ................................................................................................................ 25

Configuring an RDP Connection .................................................................................... 26

Connection ............................................................................................................................ 27

Display .................................................................................................................................. 29

Local Resources .................................................................................................................... 31

Programs .............................................................................................................................. 34

Experience ............................................................................................................................ 34

Network ................................................................................................................................ 35

Authentication ....................................................................................................................... 35

Advanced Settings ................................................................................................................ 36

Configuring Global Options ............................................................................................ 38

Using a RAS Connection ............................................................................................... 40

Using an RDP Connection ............................................................................................. 41

Exporting and Importing Parallels Client Settings ............................................................ 41

Parallels Client Network Configuration File ...................................................................... 42

Format ................................................................................................................................... 42

Contents

Parameters ............................................................................................................................ 42

Parallels Client Command Line Interface ........................................................................ 44

General Options .................................................................................................................... 44

RDP Options ......................................................................................................................... 45

Device Options ...................................................................................................................... 47

Other Options ........................................................................................................................ 48

Examples .............................................................................................................................. 48

Index ........................................................................................................................ 50

C HAPTER 1

Getting Started

Parallels Client for Linux is an app that allows you to connect to Parallels Remote Application Server (Parallels RAS) from a Linux computer.

In This Chapter

System Requirements ............................................................................................ 5

Installing Parallels Client for Linux ............................................................................ 6

Configuring Parallels Client for Linux ....................................................................... 8

Checking for Updates ............................................................................................. 9

System Requirements

Supported Linux distributions for 32-bit Parallels Client for Linux:

• Ubuntu 14.04 LTS (x86)

• Ubuntu 16.04 LTS (x86)

• Linux Mint 18 (x86)

• Linux Mint 18.2 (x86)

• Debian 8.7 (x86)

• Fedora 25 (x86)

• Fedora 26 (x86)

Supported Linus distributions for 64-bit Parallels Client for Linux:

• Ubuntu 16.04 LTS (x64)

• Linux Mint 18.2 (x64)

• Fedora 25 (x64)

• Fedora 26 (x64)

• CentOS7

Supported ARM distribution:

• Raspbian OS Stretch

Getting Started

Installing Parallels Client for Linux

Your system administrator will send you an invitation email with the instructions on how to install Parallels Client for Linux and configure a Parallels RAS connection in it. The invitation email will contain the following information and action links:

• A message from your system administrator.

• A link to download Parallels Client for Linux.

• A link to automatically configure Parallels Client on your computer.

• Parallels RAS connection properties. You can use this information to manually create a Parallels

RAS connection. The automatic configuration via the link (see above) is the preferred and the easiest method, but you can use this information to create a connection manually if needed.

To install Parallels Client for Linux using an invitation email:

1 Make sure you are logged into your computer as a user with administrative privileges. 2 In the invitation email, click the Linux thumbnail to download Parallels Client for Linux installer. 3 Download the installer and store it locally.

Installation Procedure — GUI

Installation via GUI is only valid on DEB and RPM versions:

• Install the package using the default package installer.

Installation Procedures — CLI

DEB Version

To install Parallels Client, switch to the root user and type the following at the command prompt:

dpkg -i parallelsclient.deb

If the installation fails because of missing dependencies, try installing these dependencies using the following command:

apt-get -f install

Parallels Client for Linux binaries are now installed in the following directory:

/opt/2X/Client/bin

Run the following command to launch Parallels Client:

/opt/2X/Client/bin/2XClient

You can also run the following commands to obtain a list of all usage parameters for a Parallels Client session:

cd /opt/2X/Client/bin

Getting Started

/appserverclient -?

RPM Version

To install Parallels Client, switch to the root user and type the following command:

rpm –ivh 2XClient.i386.rpm

Parallels Client binaries are now installed in the following directory:

/opt/2X/Client/bin

Run the following command to launch Parallels Client:

/opt/2X/Client/bin/2XClient

You can also run the following commands to obtain a list of all usage parameters for a Parallels Client session:

cd /opt/2X/Client/bin /appserverclient -?

.TAR.BZ2 Version

To install Parallels Client, switch to the root user and then switch to the root directory:

cd /

To install, type the following command:

tar jxvf 2XClient.tar.bz2

Parallels Client binaries are now installed in the following directory:

/opt/2X/Client/bin

It is recommended that the post-install script is launched in order to register icons, mimetypes, URL schema, and databases configurations. This script is located under: /opt/2X/Client/scripts/install.sh

Run the following command to launch Parallels Client:

/opt/2X/Client/bin/2XClient

You can also run the following commands to obtain a list of all usage parameters for a Parallels Client session:

cd /opt/2X/Client/bin /appserverclient -?

To unregister the components registered during installation, it is recommended to launch the uninstall script located under: /opt/2X/Client/scripts/uninstall.sh

The SSO (Single Sign On) Module Installation Procedures

A separate package to install the SSO module is provided for each version of Linux (32-bit and 64bit versions):

• RASClient-sso_x86_64.deb

• RASClient-sso_x86_64.tar.bz2

Getting Started

• RASClient-sso.x86_64.rpm

Debian SSO packages can be installed and removed using standard installers.

Tar SSO packages can be installed and uninstalled by running /opt/2X/Client/scripts/install_sso.sh or /opt/2X/Client/scripts/uninstall_sso.sh respectively.

Rpm SSO packages need to be configured manually after the installation, as there is no tool available to configure the module correctly. For manual configurations refer to README.SSO that is being shipped inside the /opt/2X/Client/doc/ folder.

Known issues and limitations

In RPM environments (eg Fedora, OpenSUSE), where the pam-auth-update tool is not available, the configuration of the pam module needs to be done manually. There are instructions in the README.SSO file.

Configuring Parallels Client for Linux

Once Parallels Client for Linux is installed on your computer, you need to configure it, so you can connect to Parallels RAS.

To configure Parallels Client:

1 In the invitation email that you received from your system administrator, find the Configure

section and click the Click Here to auto configure the downloaded client link and follow the instructions.

2 Once the Parallels Client is configured, it will open and ask you to log into Parallels RAS.

Getting Started

3 Select the Authentication type from the following:

• Credentials. Select this option to connect to Parallels RAS by supplying your credentials,

such as your domain user name and password.

• Smart card. Select this option to connect to Parallels RAS using a smart card.

• Single Sign-On. This option will be included in the list only if the Single Sign-On module is

installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server

Note for Administrators: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.

4 Depending on the authentication type selected, type your user name and password or insert a

smart card into a reader. If using a smart card, enter a PIN when prompted.

5 Click Connect. If the login is successful, the main Parallels Client window opens displaying the

published resources that you can use.

To open a resource, navigate the published folder tree and double-click a desired resource to open it.

Checking for Updates

To check for the latest available version of Parallels Client for Linux:

1 In the main Parallels Client for Linux window, click Tools > Options.

Getting Started

2 In the Options dialog, click the General tab.

3 Click the Check for updates now button to see if a newer version of Parallels Client for Linux is

available.

4 You can also select the Check for updates on startup option to check for Parallels Client

updates every time you open it.

5 Select the Enable FIPS 140-2 encryption option only if your IT administrator instructed you to

do so. If the option is selected, Parallels Client will use FIPS 140-2 encryption when connecting to Parallels RAS. This is required when the encryption is enforced on the Parallels RAS side. If the encryption is allowed (but not required), you can select or clear the option, depending on your organization's policy.

The rest of the options are described in the Configuring Global Options section (p. 38).

C HAPTER 2

Using Parallels Client for Linux

Read this chapter to learn how to use Parallels Client for Linux.

In This Chapter

Adding a New Connection ...................................................................................... 11

Configuring a RAS Connection ............................................................................... 13

Configuring an RDP Connection ............................................................................. 26

Configuring Global Options ..................................................................................... 38

Using a RAS Connection ........................................................................................ 40

Using an RDP Connection ...................................................................................... 41

Exporting and Importing Parallels Client Settings ..................................................... 41

Parallels Client Network Configuration File ............................................................... 42

Parallels Client Command Line Interface ................................................................. 44

Adding a New Connection

Parallels Client allows you to have more than one connection, so you could easily connect to different servers or using different connection properties, etc.

To manually add a connection:

1 From the main menu, click File > New Connection. 2 Select the type of connection to create:

• Parallels Remote Application Server allows you to use published applications,

documents, or desktops.

Using Parallels Client for Linux

• Standard RDP allows you to connect to any remote computer that accepts standard

Remote Desktop connections.

3 On the next screen, enter the connection properties.

When creating a Parallels RAS connection, your system administrator should give you the connection information that must be specified in this dialog. If you received an invitation email from your administrator, you can find this information at the bottom of the message. The information will look similar to the following:

To manually configure the Parallels RAS Connection, use the following settings:

Server: 192.168.1.10 Port: 443 Connection Mode: Gateway Mode

When creating a Standard RDP connection, you need to know the IP address or hostname of the remote computer you want to connect to.

Using Parallels Client for Linux

4 In the Server field, enter the Parallels RAS IP address or hostname (this should be the server

where the RAS Secure Client Gateway resides). If creating a Standard RDP connection, specify the remote computer IP address or hostname.

5 The Connection Mode drop-down list is enabled only when creating a Parallels RAS

connection. Select one of the following options:

• Gateway Mode. Parallels Client connects to the RAS Secure Client Gateway and the

session connection is tunneled through the first available connection. This mode is ideal for servers that are only reachable via the gateway and do not require a high level of security.

• Direct Mode. Parallels Client first connects to the RAS Secure Client Gateway for the best

available terminal server and then connects directly to that server. This is best used when the Parallels Client and the terminal server reside on the same network.

• Gateway SSL Mode. Same as the gateway mode above, but uses encryption to secure the

data.

• Direct SSL Mode. Same as the direct mode above, but uses encryption to secure the data.

6 In the Friendly name field, choose and type a friendly name for this connection. 7 The Advanced settings button opens the Connection Properties dialog where you can

specify additional connection properties. For more information, please see Configuring a RAS Connection (p. 13) or Configuring an RDP Connection (p. 26).

8 Click OK to create a connection.

Configuring a RAS Connection

To modify the properties of an existing Parallels RAS connection, right-click it in the main Parallels Client window and then click Connection Properties in the context menu. This will open the Connection Properties dialog. Properties are grouped in the dialog by functionality using tab pages. The following subsections describe each tab page in detail.

Using Parallels Client for Linux

Connection

The Connection tab page allows you specify connection settings and logon information.

Configuring the Primary Connection

On the Connection tab page, you can define a primary connection and one or more secondary connections.

Using Parallels Client for Linux

The primary connection is what Parallels Client will use first to connect to the specified server. This should be the server where the primary RAS Secure Client Gateway is running.

To specify the primary connection information:

1 In the Primary Connection field, specify the server name or IP address. 2 In the Connection Mode drop-down list, select one of the following options:

• Gateway Mode. Parallels Client connects to the RAS Secure Client Gateway and the

session connection is tunneled through the first available connection. This mode is ideal for servers which are only reachable via the gateway and do not require a high level of security.

• Gateway SSL Mode. Same as the gateway mode above, but uses encryption to secure the

data.

• Direct Mode. Parallels Client first connects to the RAS Secure Client Gateway for the best

available terminal server and then connects directly to that particular server. This is best used when the Parallels Client and the terminal server are on the same network.

• Direct SSL Mode. Same as the direct mode above, but uses encryption to secure the data.

3 In the Port field, specify the port on which the gateway listens for incoming connections. If the

default value (80) has been modified on the server side, you have to replace the default value here as well. Ask your system administrator about the port number if you are having a problem connecting to the server.

4 In the Friendly Name field, choose and type a name of your choice, so you could easily identify

the server in Parallels Client later.

Configuring a Secondary Connection

If the Parallels RAS farm that you are connecting to has more than one RAS Secure Client Gateway, you can define a secondary connection, which will be used as a backup connection in case the primary gateway connection fails.

To add a secondary connection:

1 Click the Secondary Connections button. 2 In the Secondary Connections dialog, click the Add button and specify a server name or IP

address. This should be a server hosting a secondary RAS Secure Client Gateway (the primary gateway is used by the primary connection).

3 Select the connection mode and modify the port number if necessary. Click OK and then click

OK again to return to the Connection Properties dialog.

Configuring the Logon Information

In the Logon section, specify the following properties:

1 Select the Auto Logon option to enable Parallels Client to connect automatically (using this

connection) on startup.

Using Parallels Client for Linux

2 In the Authentication type drop-down list, select the desired method of authentication:

• Credentials. Select this option and then enter the username, password, and domain

information. You will be authenticated on the remote server using the specified credentials.

• Smart Card. Select this option to authenticate using a smart card. When connecting to the

remote server, insert a smart card into the card reader and then enter a PIN when prompted.

• Single Sign-On. This option will be included in the list only if the Single Sign-On module is

installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server.

Note for Administrators: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.

Display

The Display tab page allows you to configure display options.

Using Parallels Client for Linux

• Color Depth. Specify the desired color depth.

• Size. This option is available for standard RDP connections only.

• Graphics Acceleration. Choose the graphics encoding. The more advanced the acceleration,

the better will be the quality of the graphics. Please keep in mind that higher quality accelerations require more processing power and faster network.

Note: The acceleration setting does not affect connections with color depth less than 32 bit.

• None. No graphics acceleration.

• Basic. Basic acceleration.

• RemoteFX. More powerful graphics acceleration using the RemoteFX codec.

• RemoteFX Adaptive. Best graphics acceleration using RemoteFX Adaptive and H.264

codecs.

Note: If you select RemoteFX or RemoteFX Adaptive, the color depth is forced to 32 bit.

• Published Applications - Use primary monitor only. If selected, only the primary monitor

connected to your Mac will be used to display remote applications.

• Desktop Options - Span desktops across all monitors. If selected, remote desktops will be

spanned across all connected monitors.

Using Parallels Client for Linux

Printing

The Printing tab page allows you to configure printing options.

In the Technology drop-down list, select the technology to use when redirecting printers to a remote computer:

• None. No printer redirection will be configured.

• RAS Universal Printing technology. Select this option to use RAS Universal

Printing technology.

Using Parallels Client for Linux

• Microsoft Basic Printing Redirection technology. Select this option to use Microsoft Basic

printing technology.

• RAS Universal Printing and Microsoft Basic redirection technologies. Select this option to

use both Parallels RAS and Microsoft technologies.

RAS Universal Printing Technology

If you selected RAS Universal Printing technology, you need to select printers to redirect in the Redirect Printers drop-down list:

• All. All printers on the client side will be redirected.

• Default only. Only the Windows default printer will be redirected.

• Specific only. Select the printers to redirect in the provided list. The list becomes enabled for

selection only if you select this option.

Microsoft Basic Printing Redirection Technology

If you selected Microsoft Basic Printing Redirection technology, you can modify printer properties by selecting a printer in the list and then clicking the Edit button. In the dialog that opens, specify a desired printer manufacturer and model number.

Default printer settings

To configure default printer settings, click the Change Default Printer settings button.

The default printer list shows the available printers that are ready to be redirected by the client to the remote computer. The list also includes the printing technology that the available printers will use. The technology reflects the setting selected, as described in the Technology section (above). For example, if the technology was set to RAS Universal Printing technology, only the printers using RAS Universal Printing will be listed.

To disable the default printer, select <none>. To redirect the default local printer on the client side to the remote computer, select <defaultlocalprinter>. When <custom> is selected, you can specify a custom printer which might be installed on the remote computer. The first printer that matches the printer name inserted in the custom text box, will be set as the default printer on the remote computer.

Select Match exact printer name to match the name exactly as inserted in the custom text box. Please note that the remote printer name may be different than the original printer name. Also note that local printers may not be redirected due to server settings or policies.

You can specify the time a printer will be forced as default. If the default printer is changed during this time after the connection is established, the printer is reset as default.

Using Parallels Client for Linux

Select the Update the remote default printer if the local default printer is changed option to change the remote default printer automatically when the local default printer is changed. Please note that the new printer must have been previously redirected.

Local Resources

Use the Local Resources tab page to configure how local resources are handled by the remote desktop.used in a remote session.

Using Parallels Client for Linux

Remote Audio and Recording

Use the Remote audio playback drop-down list to select one of the following remote audio playback options:

• Bring to this computer. Audio from the remote computer will play on your local computer.

• Do not play. Audio from the remote computer will not play on your local computer and will be

muted on the remote computer as well.

• Leave at remote computer. Audio will not play on your local computer but will play normally

on the remote computer.

Use the Remote audio recording drop-down box to select one of the following:

• Record from this computer. Audio from this computer will be recorded using a remote

application.

• Do not record. Do not recored audio.

Keyboard

Select how you want to apply key combinations (e.g. Alt+Tab) that you press on the keyboard:

• On the local computer. Key combinations will be applied to Windows running on the local

computer.

• On the remote computer. Key combinations will be applied to Windows running on the

remote computer.

• In full screen mode only. Key combinations will be applied to the remote computer only when

in the full-screen mode.

Local Devices and Resources

Choose local disk drives, devices, and other resources that you want to redirect to a remote computer. Redirecting a resource makes it available for use in a remote session. For example, a redirected local disk drive will be available in a remote application, so you can read from and write to it.

The following options are available:

• Clipboard. Select this option to enable the local clipboard in a remote session.

• Disk drives. Select this option and then click Configure Drives. See the Configure Drives

subsection below for details.

Using Parallels Client for Linux

• Devices. Select this option and then click Configure Devices. Devices that are currently

connected to your local computer will appear in the list. This includes supported Plug and Play devices, media players based on the Media Transfer Protocol (MTP), and digital cameras based on the Picture Transfer Protocol (PTP). If a device is connected to your computer, but does not appear in the list, it means it is not a supported Plug and Play device. Please note that disk drives and smart cards are excluded from this list (you redirect them using dedicated Disk drives and Smart cards options). The Show previously connected devices option displays devices that are not currently connected but were connected previously.

Note: Please note device redirection is an experimental feature in Parallels Client for Linux and as such may have certain issues. Depending on a specific PTP/MTP device used, some operations can make the device stop responding to PTP/MTP requests. For example, if you start a copy operation to or from a device and then cancel it, the device may stop responding to all other requests. As a workaround, if you experience such an issue with your device, disconnect it from your Linux computer and then reconnect it.

• Printers. Select this option to redirect printers.

• Serial ports. Select this option to redirect serial ports.

• Smart cards. Select this option to redirect smart cards.

Configure Drives

The Configure Drives button opens a dialog where you can map local Linux directories as disk drives and then use them in remote applications during a remote session.

To map a directory, click the Add button and specify the following: 22

Using Parallels Client for Linux

• Share Point: Type the drive name as you want it to appear during a remote session (e.g. sd2).

Please note that share names must be unique, use Latin characters only, and cannot be longer than seven characters.

• Mount Point: Type a local Linux directory you would like to map (e.g. /home).

Click OK to save the new drive information. The new drive will appear in the Configure Drives dialog. To edit an existing drive, click Edit. To delete a drive, click Delete.

You can enable or disable disk drives by selecting or clearing a corresponding checkbox. To enable all drive, select the Use all disk drives available option.

Experience

The Experience tab page allows you to tweak the connection speed to optimize the performance of the connection with the remote server.

Using Parallels Client for Linux

In the drop-down list, select your connection speed:

• If not sure, select the Detect connection quality automatically option. Please note that if you

select this option, all other options will be disabled and will be configured automatically based on the actual connection speed when Parallels Client is connected to Parallels RAS.

• If you select a specific speed (e.g. LAN 10 Mbps or higher), select the desired user experience

options. If you are connecting to a remote computer on a local network that runs at 100 Mbps or higher, it is usually safe to have all of the experience options turned on. Otherwise, select only the options that you require.

Network

Use the Network tab page to configure a proxy server if you use one to connect to the remote computer.

To configure a proxy server, select the Use proxy server option and then select the protocol from the following list:

• SOCKS4. Enable this option to transparently use the service of a network firewall.

• SOCKS4A. Enable this option to allow a client that cannot connect to resolve the destination

host’s name to specify it.

• SOCKS5. Enable this option to be able to connect using authentication.

• HTTP 1.1. Enable this option to connect using the standard HTTP 1.1 protocol connections.

Specify the proxy host domain name or IP address and the port number.

For SOCKS5 and HTTP 1.1 protocols, select Proxy requires authentication and enter user credentials.

Authentication

Use the Authentication tab page to specify what happens if server authentication fails.

In the If authentication fails drop-down list, select one of the following options:

• Connect. The user can ignore the certificate of the server and still connect.

• Warn. The user is alerted about the certificate and still has the ability to choose whether to

connect or not.

• Do not connect. The user is not allowed to connect.

Using Parallels Client for Linux

Advanced Settings

The Advanced Settings tab page allows you to customize the default behavior or Parallels Client.

You can specify the following properties:

• Create shortcuts configured on server. For each published application, the administrator can

configure shortcuts that can be created on the client's desktop and the Start menu. Select this option to create the shortcuts, or clear the option if you don't want to create them.

• Redirect URLs to this computer. Enable this option to use the local web browser when

opening 'http:" links.

• Redirect Mail to this computer. Enable this option to use the local mail client when opening

‘mailto:’ links.

• Enable Compression. Enables compression to have a more efficient connection.

• Connect to console. This option is disabled for Parallels RAS connections.

Using Parallels Client for Linux

• Use Pre Windows 2000 login format. If this option is selected, it allows you to use legacy

(pre-Windows 2000) login format.

• Network Level Authentication. Check this option to enable network level authentication,

which will require the client to authenticate before connecting to the server.

The Override computer name field specifies the name that your computer will use during a remote desktop session. If set, this will override the default computer name. Any filtering set by the administrator on the server side will make use of this name.

Configuring an RDP Connection

To modify the properties of an existing standard RDP connection, right-click it in the main Parallels Client window and then click Connection Properties in the context menu. This will open the Connection Properties dialog. Properties are grouped in the dialog by functionality using tab pages. The following subsections describe each tab page in detail.

Using Parallels Client for Linux