Parallels Remote Application Server - 15.0 Client for Linux User's Guide

Parallels Remote Application Server

Parallels Client for Linux User's Guide

v15

Parallels IP Holdings GmbH Vordergasse 59 8200 Schaffhausen Switzerland Tel: + 41 52 632 0411 Fax: + 41 52 672 2010 www.parallels.com Copyright © 1999-2016 Parallels IP Holdings GmbH and its affiliates. All rights reserved. This product is protected by United States and international copyright laws. The product’s underlying technology, patents, and trademarks are listed at http://www.parallels.com/trademarks. Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered trademarks of Microsoft Corporation. Apple, Mac, the Mac logo, Mac OS, iPad, iPhone, iPod touch, FaceTime HD camera and iSight are trademarks of Apple Inc., registered in the US and other countries. Linux is a registered trademark of Linus Torvalds. All other marks and names mentioned herein may be trademarks of their respective owners.

Contents

Getting Started ..........................................................................................................5

System Requirements ....................................................................................................... 5

Installing Parallels Client for Linux ......................................................................................5

Configuring Parallels Client for Linux.................................................................................. 8

Checking for Updates .....................................................................................................10

Using Parallels Client for Linux ............................................................................... 12

Adding a New Connection ..............................................................................................12

Configuring a RAS Connection........................................................................................ 14

Connection............................................................................................................................ 15

Display .................................................................................................................................. 18

Printing.................................................................................................................................. 19

Local Resources.................................................................................................................... 22

Experience ............................................................................................................................ 23

Network ................................................................................................................................ 24

Authentication ....................................................................................................................... 24

Advanced Settings ................................................................................................................ 25

Configuring an RDP Connection...................................................................................... 26

Connection............................................................................................................................ 27

Display .................................................................................................................................. 29

Local Resources.................................................................................................................... 30

Programs .............................................................................................................................. 31

Experience ............................................................................................................................ 32

Network ................................................................................................................................ 33

Authentication ....................................................................................................................... 33

Advanced Settings ................................................................................................................ 34

Configuring Global Options ............................................................................................. 36

Using a RAS Connection................................................................................................. 39

Using an RDP Connection............................................................................................... 39

Exporting and Importing Parallels Client Settings............................................................. 40

Parallels Client Command Line Interface.......................................................................... 40

General Options .................................................................................................................... 40

Contents

RDP Options ......................................................................................................................... 41

Device Options ...................................................................................................................... 42

Other Options........................................................................................................................ 43

Examples .............................................................................................................................. 44

Index ........................................................................................................................46

C HAPTER 1

Getting Started

In This Chapter

System Requirements .............................................................................................. 5

Installing Parallels Client for Linux ............................................................................. 5

Configuring Parallels Client for Linux ......................................................................... 8

Checking for Updates............................................................................................... 10

System Requirements

Parallels Client is approved for the following Linux distributions:

x86/x64

• Ubuntu 12.04 LTS

• Ubuntu 14.04 LTS

• Open Suse 12.3

• OpenSuse 13.2

• Fedora 20

• Xubuntu 15.10

Installing Parallels Client for Linux

Your system administrator will send you an invitation email with the instructions on how to install Parallels Client for Linux and configure a Parallels Remote Application Server connection. The invitation email will contain the following information and action links:

• A message from your system administrator.

• A link to download Parallels Client for Linux (links to Parallels Client for other platforms may also

be included if you are using other devices in addition to a Linux computer).

• A link to automatically configure Parallels Client on your computer, so you can connect to the Parallels Remote Application Server.

Getting Started

• Parallels Remote Application Server connection properties. You can use this information to manually create a Parallels Remote Application Server connection. The automatic configuration via the link (see above) is the preferred and the easiest method, but you can use this information to create a connection manually if needed for any reason.

To install Parallels Client for Linux using an invitation email:

1 Make sure you are logged into your computer as a user with administrative privileges.

2 In the invitation email, click the Linux thumbnail to download Parallels Client for Linux installer.

3 Download the installer and store it locally.

Installation Procedure - GUI

Installation via GUI is only valid on DEB and RPM versions.

• Install the package using the default package installer.

Installation Procedures - CLI

DEB Version

To install Parallels Client, switch to the root user and type the following at the command prompt:

dpkg -i 2XClient.deb

If the installation fails because of missing dependencies, try installing these dependencies using the following command:

apt-get -f install

Parallels Client for Linux binaries are now installed in the following directory:

/opt/2X/Client/bin

Run the following command to launch Parallels Client:

/opt/2X/Client/bin/2XClient

You can also run the following commands to obtain a list of all usage parameters for a Parallels Client session:

cd /opt/2X/Client/bin /appserverclient -?

RPM Version

• To install Parallels Client, switch to the root user and type the following command:

rpm –ivh 2XClient.i386.rpm

Parallels Client binaries are now installed in the following directory:

/opt/2X/Client/bin

Run the following command to launch Parallels Client:

/opt/2X/Client/bin/2XClient

Getting Started

You can also run the following commands to obtain a list of all usage parameters for a Parallels Client session:

cd /opt/2X/Client/bin /appserverclient -?

.TAR.BZ2 Version

To install Parallels Client, switch to the root user and then switch to the root directory:

cd /

To install, type the following command:

tar jxvf 2XClient.tar.bz2

Parallels Client binaries are now installed in the following directory:

/opt/2X/Client/bin

It is recommended that the post-install script is launched in order to register icons, mimetypes, URL schema, and databases configurations. This script is located under: /opt/2X/Client/scripts/install.sh

Run the following command to launch Parallels Client:

/opt/2X/Client/bin/2XClient

You can also run the following commands to obtain a list of all usage parameters for a Parallels Client session:

cd /opt/2X/Client/bin /appserverclient -?

To unregister the components registered during installation, it is recommended to launch the uninstall script located under: /opt/2X/Client/scripts/uninstall.sh

SSO (Single Sign On) Installation Procedures

Depending on the package used to install Parallels Client, the SSO installation procedure may vary:

Already available with Parallels Client package:

• TAR package — Run script at location /opt/2X/Client/scripts/install.sh

• RPM package — Manual installation is required.

Separate package to Parallels Client:

• Debian package — Requires Parallels Client pre-installed. Install package using the default package installer.

Manual installation procedure (RPM Required)

Install pam_2xclient.so module to have Single Sign On for Parallels Client.

This file is located under /opt/2X/Client/lib/security/pam_2xclient.so no matter the package used.

Getting Started

The module always returns true and will use an authentication token that will be provided by a higher authentication module.

Note: When a higher authentication module has been configured to SUFFICIENT, it will return on success immediately and pam_2Xclient.so won’t be called. Please change SUFFICIENT TO REQUIRED.

To install Parallels Client PAM module, add two lines to your session manage service (eg. /etc/pam d/gdm):

auth optional pam_2xclient.so password optional pam_2xclient.so

Module arguments:

Debug: Debug trace will be written to /tmp/pam_2xclient.log. If the file cannot be opened, then syslog will be used.

You can use debug argument with all module types. EG. Session optional pam_2xclient.so debug

• The module will create an SSO cookie only for well known session services.

• You can change the list of services to allow: EG. auth optional pam_2xclient.so gdm kde kdm-

kde4

Configuring Parallels Client for Linux

Once Parallels Client for Linux is installed on your computer, you need to configure it, so you can connect to Parallels Remote Application Server.

To configure Parallels Client:

1 In the invitation email that you received from your system administrator, find the Configure

section and click the Click Here to auto configure the downloaded client link and follow the instructions.

Getting Started

2 Once the Parallels Client is configured, it will open and ask you to log into Parallels Remote

Application Server.

3 Select the Authentication type from the following:

• Credentials. Select this option to connect to Parallels Remote Application Server by

supplying your credentials, such as your domain user name and password.

• Smart card. Select this option to connect to Parallels Remote Application Server using a

smart card.

• Single Sign-On. This option will be included in the list only if the Single Sign-On module is

installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server

Note for Administrators: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.

4 Depending on the authentication type selected, type your user name and password or insert a

smart card into a reader. If using a smart card, enter a PIN when prompted.

Getting Started

5 Click Connect. If the login is successful, the main Parallels Client window will open and will

display the published resources that you can use.

To open a resource, navigate the published folder tree and double-click a desired resource to open it. When the resource opens in a new window, you can begin using as if it was running on your local computer.

Checking for Updates

To check for the latest available version of Parallels Client for Linux:

1 In the main Parallels Client for Linux window, click the Options toolbar item.

2 In the Options dialog that opens, click the General tab.

Getting Started

3 Click the Check for updates now button to see if a newer version of Parallels Client for Linux is

available.

4 You can also select the Check for updates on startup option to check for Parallels Client

updates every time you open it.

C HAPTER 2

Using Parallels Client for Linux

In This Chapter

Adding a New Connection........................................................................................ 12

Configuring a RAS Connection ................................................................................. 14

Configuring an RDP Connection ............................................................................... 26

Configuring Global Options....................................................................................... 36

Using a RAS Connection .......................................................................................... 39

Using an RDP Connection........................................................................................ 39

Exporting and Importing Parallels Client Settings ...................................................... 40

Parallels Client Command Line Interface................................................................... 40

Adding a New Connection

Parallels Client allows you to have more than one connection, so you could easily connect to different servers or using different connection properties, etc.

To manually add a connection:

1 From the main menu, click File > Add New Connection.

2 Select the type of connection to create:

• Click Remote Application Server to create a Parallels Remote Application Server

connection. This will allow you to use applications, documents, or desktops published in Parallels Remote Application Server.

Using Parallels Client for Linux

• Click Standard RDP to create a standard Remote Desktop connection. This will allow you

to connect to any remote computer that accepts standard Remote Desktop connections.

3 On the next screen, enter the connection properties.

When creating a Remote Application Server connection, your system administrator should give you the connection information that must be specified in this dialog. If you received an invitation email from your administrator, you can find this information at the bottom of the message. The information will look similar to the following:

To manually configure the RAS Connection, use the following settings:

Server: 192.168.1.10 Port: 443 Connection Mode: Gateway Mode

When creating a Standard RDP connection, you need to know the IP address or hostname of the remote computer you want to connect to.

Using Parallels Client for Linux

4 In the Server field, enter the Parallels Remote Application Server IP address or hostname (this

should be the server where the RAS Secure Client Gateway resides). If creating a Standard RDP connection, specify the remote computer IP address or hostname.

5 The Connection mode drop-down list is enabled only when creating a Remote Application

Server connection. Select one of the following options:

• Gateway Mode. Parallels Client connects to the RAS Secure Client Gateway and the

session connection is tunneled through the first available connection. This mode is ideal for servers that are only reachable via the gateway and do not require a high level of security.

• Gateway SSL Mode. Same as the gateway mode above, but uses encryption to secure the

data.

• Direct Mode. Parallels Client first connects to the RAS Secure Client Gateway for the best

available terminal server and then connects directly to that server. This is best used when the Parallels Client and the terminal server reside on the same network.

• Direct SSL Mode. Same as the direct mode above, but uses encryption to secure the data.

6 In the Friendly name field, choose and type a friendly name for this connection.

7 The Advanced settings button opens the Connection Properties dialog where you can

specify additional connection properties. For more information, please see Configuring a RAS Connection (p. 14) or Configuring an RDP Con

nection (p. 26).

8 Click OK to create a connection.

Configuring a RAS Connection

To modify the properties of an existing Remote Application Server connection, right-click it in the main Parallels Client window and then click Connection Properties in the context menu. This will open the Connection Properties dialog. Properties are grouped in the dialog by functionality using tab pages. The following subsections describe each tab page in detail.

Using Parallels Client for Linux

Connection

The Connection tab page allows you specify connection settings and logon information.

Configuring the Primary Connection

On the Connection tab page, you can define a primary connection and one or more secondary connections.

Using Parallels Client for Linux

The primary connection is what Parallels Client will use first to connect to the specified server. This should be the server where the primary RAS Secure Client Gateway is running.

To specify the primary connection information:

1 In the Primary Connection field, specify the server name or IP address.

2 In the Connection Mode drop-down list, select one of the following options:

• Gateway Mode. Parallels Client connects to the RAS Secure Client Gateway and the

session connection is tunneled through the first available connection. This mode is ideal for servers which are only reachable via the gateway and do not require a high level of security.

• Gateway SSL Mode. Same as the gateway mode above, but uses encryption to secure the

data.

• Direct Mode. Parallels Client first connects to the RAS Secure Client Gateway for the best

available terminal server and then connects directly to that particular server. This is best used when the Parallels Client and the terminal server are on the same network.

• Direct SSL Mode. Same as the direct mode above, but uses encryption to secure the data.

3 In the Port field, specify the port on which the gateway listens for incoming connections. If the

default value (80) has been modified on the server side, you have to replace the default value here as well. Ask your system administrator about the port number if you are having a problem connecting to the server.

4 In the Friendly Name field, choose and type a name of your choice, so you could easily identify

the server in Parallels Client later.

Configuring a Secondary Connection

If the Remote Application Server that you are connecting to has more than one RAS Secure Client Gateway, you can define a secondary connection, which will be used as a backup connection in case the primary gateway connection fails.

To add a secondary connection:

1 Click the Secondary Connections button.

2 In the Secondary Connections dialog, click the Add button and specify a server name or IP

address. This should be a server hosting a secondary RAS Secure Client Gateway (the primary gateway is used by the primary connection).

3 Select the connection mode and modify the port number if necessary. Click OK and then click

OK again to return to the Connection Properties dialog.

Configuring the Logon Information

In the Logon section, specify the following properties:

1 Select the Auto Logon option to enable Parallels Client to connect automatically without

displaying the Logon dialog every time you connect to a remote server.

Using Parallels Client for Linux

2 In the Authentication type drop-down list, select the desired method of authentication:

• Credentials. Select this option and then enter the username, password, and domain

information. You will be authenticated on the remote server using the specified credentials.

• Smart Card. Select this option to authenticate using a smart card. When connecting to the

remote server, insert a smart card into the card reader and then enter a PIN when prompted.

• Single Sign-On. This option will be included in the list only if the Single Sign-On module is

installed during Parallels Client installation. Select this option to use local system credentials to connect to the remote server.

Note for Administrators: The allowed authentication type(s) must be specified in the RAS Console in Connection / Authentication.

Using Parallels Client for Linux

Display

The Display tab page allows you to configure display options.

In the General Options section, specify the general display properties, including color depth and screen size. If you would like to specify a custom screen size, select Custom in the drop-down list and then specify the size using the Width and Height fields. You can also select a graphics accelerator to use from the provided drop-down list.

Using Parallels Client for Linux

If you have more than one monitor connected to your Linux computer, you can select the Use primary monitor only option to display published applications on that monitor only. If you clear the option, the applications can be displayed on all connected monitors.

By selecting the Span desktop across all monitors option you can span the published desktops across all connected monitors (if you have more than one).

Printing

The Printing tab page allows you to configure printing options.

Using Parallels Client for Linux

In the Technology drop-down list, select the technology to use when redirecting printers to a remote computer:

• None. No printer redirection will be configured.

• RAS Universal Printing technology. Select this option to use RAS Universal

Printing technology.

• Microsoft Basic Printing Redirection technology. Select this option to use Microsoft Basic printing technology.

• RAS Universal Printing and Microsoft Basic redirection technologies. Select this option to use both Parallels RAS and Microsoft technologies.

RAS Universal Printing Technology

If you selected RAS Universal Printing technology, you need to select printers to redirect in the Redirect Printers drop-down list:

• All. All printers on the client side will be redirected.

• Default only. Only the Windows default printer will be redirected.

• Specific only. Select the printers to redirect in the provided list. The list becomes enabled for

selection only if you select this option.

Microsoft Basic Printing Redirection Technology

If you selected Microsoft Basic Printing Redirection technology, you can modify printer properties by selecting a printer in the list and then clicking the Edit button. In the dialog that opens, specify a desired printer manufacturer and model number.

Default printer settings

To configure default printer settings, click the Change Default Printer settings button.

The default printer list shows the available printers that are ready to be redirected by the client to the remote computer. The list also includes the printing technology that the available printers will use. The technology reflects the setting selected, as described in the Technology section (above). For example, if the technology was set to RAS Universal Printing technology, only the printers using RAS Universal Printing will be listed.

To disable the default printer, select <none>. To redirect the default local printer on the client side to the remote computer, select <defaultlocalprinter>. When <custom> is selected, you can specify a custom printer which might be installed on the remote computer. The first printer that matches the printer name inserted in the custom text box, will be set as the default printer on the remote computer.

Using Parallels Client for Linux

Select Match exact printer name to match the name exactly as inserted in the custom text box. Please note that the remote printer name may be different than the original printer name. Also note that local printers may not be redirected due to server settings or policies.

You can specify the time a printer will be forced as default. If the default printer is changed during this time after the connection is established, the printer is reset as default.

Select the Update the remote default printer if the local default printer is changed option to change the remote default printer automatically when the local default printer is changed. Please note that the new printer must have been previously redirected.

Using Parallels Client for Linux

Local Resources

Use the Local Resources tab page to configure how local resources are handled by the remote desktop.

You can see that these are the same options that are available when using a standard Microsoft Remote Desktop Connection. The options are self-explanatory, so you can set them according to your preferences.

Using Parallels Client for Linux

Experience

The Experience tab page allows you to tweak the connection speed to optimize the performance of the connection with the remote computer.

If you are connecting to a remote computer on a local network that runs at 100 Mbps or higher, it is usually safe to have all of the experience options turned on.

Using Parallels Client for Linux

Network

Use the Network tab page to configure a proxy server if you have to use one to connect to the remote computer.

To configure a proxy server, select the Use proxy server option and then select the protocol from the following list:

• SOCKS4. Enable this option to transparently use the service of a network firewall.

• SOCKS4A. Enable this option to allow a client that cannot connect to resolve the destination

host’s name to specify it.

• SOCKS5. Enable this option to be able to connect using authentication.

• HTTP 1.1. Enable this option to connect using the standard HTTP 1.1 protocol connections.

Specify the proxy host domain name or IP address and the port number.

For SOCKS5 and HTTP 1.1 protocols, select Proxy requires authentication and enter user credentials.

Authentication

Use the Authentication tab page to specify what happens if server authentication fails.

In the If authentication fails drop-down list, select one of the following options:

• Connect. The user can ignore the certificate of the server and still connect.

• Warn. The user is alerted about the certificate and still has the ability to choose whether to

connect or not.

• Do not connect. The user is not allowed to connect.

Using Parallels Client for Linux

Advanced Settings

The Advanced Settings tab page allows you to customize the default behavior or Parallels Client.

You can specify the following properties:

• Create shortcuts configured on server. For each published application, the administrator can configure shortcuts that can be created on the client's desktop and the Start menu. Select this option to create the shortcuts, or clear the option if you don't want to create them.

• Redirect URLs to this computer. Enable this option to use the local web browser when opening 'http:" links.

Using Parallels Client for Linux

• Redirect Mail to this computer. Enable this option to use the local mail client when opening ‘mailto:’ links.

• Enable Compression. Enables compression to have a more efficient connection.

• Connect to console. This option is used for administration of a Remote Desktop Session Host

server. It acts as if a standard Remote Desktop connection is initiated from the command line with the /admin option.

• Use Pre Windows 2000 login format. If this option is selected, it allows you to use legacy (pre-Windows 2000) login format.

• Network Level Authentication. Check this option to enable network level authentication, which will require the client to authenticate before connecting to the server.

The Override computer name field specifies the name that your computer will use during a remote desktop session. If set, this will override the default computer name. Any filtering set by the administrator on the server side will make use of this name.

Configuring an RDP Connection

To modify the properties of an existing standard RDP connection, right-click it in the main Parallels Client window and then click Connection Properties in the context menu. This will open the Connection Properties dialog. Properties are grouped in the dialog by functionality using tab pages. The following subsections describe each tab page in detail.

Using Parallels Client for Linux