Items you must select, such
as menu options, command
buttons, or items in a list.
Go to the Hosts tab.
Titles of chapters, sections,
and subsections.
Read the Getting Started chapter.
Preface
About This Guide
This guide instructs you how to set up Parallels Plesk Sitebuilder system preferences, and
manage and maintain web sites created in Plesk Sitebuilder.
Who Should Read This Guide
This guide is intended for users who manage Plesk Sitebuilder and all its components using
an administrator account.
Typographical Conventions
Before you start using this guide, it is important to understand the documentation
conventions used in it.
The following kinds of formatting in the text identify special information.
6 Preface
Italics
Used to emphasize the
importance of a point, to
introduce a term or to
designate a command line
placeholder, which is to be
replaced with a real name or
value.
These types of users are called
Plesk Sitebuilder user roles.
Monospace
URLs, names of commands,
files, and directories.
For example:
http://sitebuilder/login
CAPITALS
Names of keys on the
keyboard.
SHIFT, CTRL, ALT
KEY+KEY
Key combinations for which
the user must press and hold
down one key and then
press another.
CTRL+P, ALT+F4
Feedback
If you have found a mistake in this guide, or if you have suggestions or ideas on how to
improve this guide, please send your feedback using the online form at
http://www.parallels.com/en/support/usersdoc/. Please include in your report the guide's title,
chapter and section titles, and the fragment of text in which you have found an error.
Parallels Plesk Sitebuilder consists of two parts: the Wizard and the Administrator
In this chapter:
Plesk Sitebuilder User Roles ............................................................................. 8
Overview of Plesk Sitebuilder Business Logic ................................................... 9
What's New in This Version ............................................................................... 10
C H A P T E R 1
About Parallels Plesk Sitebuilder
Panel.
Plesk Sitebuilder Wizard is a web application enabling its users to create web sites and
publish them on the Internet.
The Administrator Panel is a tool for managing Plesk Sitebuilder system-wide
preferences and maintaining web sites created in the Wizard.
8 About Parallels Plesk Sitebuilder
Plesk Sitebuilder User Roles
In Plesk Sitebuilder, different types of users have different levels of administration
privileges. These types of users are called user roles. Each user role has its own
Administrator Panel, in which users can manage Plesk Sitebuilder objects they own
within the privileges provided by their service plans.
There are three user roles in Plesk Sitebuilder:
1 Administrator manages all Plesk Sitebuilder elements.
Administrators can perform the following main operations:
Add and manage hosts, that is, servers used for sites publication.
Create and manage plans, that is, tariffs regulating the distribution of Plesk
Sitebuilder resources.
Create and manage reseller and site owner accounts.
Add and manage sites.
Manage components and settings of Plesk Sitebuilder.
View system and security logs.
2 Reseller is a distributor of the Plesk Sitebuilder services.
Resellers may perform the following main operations:
Add and manage hosts.
Create and manage plans.
Create and manage reseller and site owner accounts.
Add and manage sites.
Configure system settings.
3 Site owner is a user who has purchased a hosting service bundled with Plesk
Sitebuilder. Site owners are registered in Plesk Sitebuilder after they purchase a
hosting service and receive their credentials (login and password) upon this
purchase. Their main tool is Plesk Sitebuilder Wizard, which is described in Parallels Plesk Sitebuilder for Linux/Unix Wizard User's Guide. Site owners can manage their own
sites only.
Besides, you, as administrator, can make Plesk Sitebuilder Wizard available for
anonymous visitors, who are, in fact, potential site owners. They can create trial sites in
Plesk Sitebuilder but cannot publish them on the Internet. After an anonymous user
creates a trial site, he or she is offered to purchase a hosting service to publish the site
on the Internet. Anonymous users can use Plesk Sitebuilder Wizard only.
About Parallels Plesk Sitebuilder 9
Overview of Plesk Sitebuilder Business
Logic
Read this section to understand the logic of Plesk Sitebuilder application, learn
information about its major features and functionalities, and work out the most
reasonable and time-saving order of operations.
The tasks you can perform in Plesk Sitebuilder can be logically divided into the
following categories:
Configuring the settings of your Administrator Panel and account
At this stage you customize the basic settings of your Plesk Sitebuilder:
Upgrade your Plesk Sitebuilder license.
Configure your account information.
Choose the language and skin for your interface.
Preparing Plesk Sitebuilder for serving your customers
This stage implies several preparatory steps:
Rebranding Plesk Sitebuilder:
Uploading the logo and specifying your custom title bar text for the Plesk
Sitebuilder window.
Specifying your custom links for Help and Support buttons.
Viewing and configuring Plesk Sitebuilder Wizard presets and functional modules:
Site design templates (obtaining additional templates).
Site structure templates, or page sets (creating your custom page sets).
General site templates, or site families (creating your custom site families).
Functional modules (Area Map, SitePal, and eShop).
Preparing publishing host(s) for working with Plesk Sitebuilder and specifying them
in Plesk Sitebuilder system settings.
Configuring Plesk Sitebuilder settings for anonymous user sessions:
Creating a special trial service plan for anonymous users.
Setting up the message displayed on the Publish step of the Wizard, the
advertising banner to be shown on trial sites, and configuring the automatic email notification sent to users after the creation of a trial site.
Serving your customers
At this stage, you integrate Plesk Sitebuilder into your business processes and start
working in it.
10 About Parallels Plesk Sitebuilder
Creating service plans to configure Plesk Sitebuilder limits and permissions for
certain users. In service plans, you also specify the hosts, modules, site families,
page sets, and site design templates available to users.
Creating user accounts in the system and assigning service plans to them.
If necessary, registering sites for users.
If necessary, providing basic site promotion services and monitoring site
performance:
Register users' sites on Google and MSN search engines.
Enable and view site attendance statistics.
Backing up Plesk Sitebuilder data
At this stage, you ensure the safety and integrity of your own and your customers' data.
We recommend creating backups on a regular basis.
The current Administrator's Guide is structured according to this logical order of
operations.
What's New in This Version
Plesk Sitebuilder 4.5 offers the following new features:
Order New Key button. One click access to a page on the Parallels Web site for
purchasing the desired Plesk Sitebuilder license and support option.
Customizing RSS channels list. Customize a default list of channels in the RSS Reader
module which enables site owners to add RSS feeds to their sites.
Impersonating user accounts. Log in to Plesk Sitebuilder on behalf of your customers
without logging out from your own account by clicking on the icon beside the
desired user account.
Migration from Parallels SiteStudio. Migrate web sites created in Parallels SiteStudio
(integrated with Parallels H-Sphere starting from version 3.2) to Plesk Sitebuilder.
Major Features for End-UsersSite Map module. Allows site owners to display a clickable hierarchical model of their
site structure to visitors aiding in ease of navigation within the site.
External Page module. Allows site owners to link menu items to external web sites.
Removing design template from pages. Site owners can now remove design template's
layout and graphics from selected pages increasing the amount of customization
available.
Save button. Site owners now have an easy access button to save their in-progress
changes while building their web site.
Counter and site visitor management settings are moved to the Wizard. Site owners can
save time by enabling a counter on their sites or managing their registered visitors
directly from the Wizard rather than going to the Administrator Panel.
Updated WYSIWYG editor. Improved WYSIWYG editor allows site owners to quickly
and easily change site content.
This chapter guides you through the initial steps that should be taken to start using
In this chapter:
Logging In to Plesk Sitebuilder .......................................................................... 12
Getting Help ...................................................................................................... 24
C H A P T E R 2
Getting Started with Plesk Sitebuilder
Plesk Sitebuilder.
12 Getting Started with Plesk Sitebuilder
Logging In to Plesk Sitebuilder
Prior to logging in to Plesk Sitebuilder for the first time, there are some preparatory
steps you should take to be able to access the Administrator Panel and Wizard
interface. For full instructions on configuring Plesk Sitebuilder, see Plesk Sitebuilder Installation Guide (http://www.parallels.com/en/products/sitebuilder/docs/).
To log in to Plesk Sitebuilder: 1 In your browser's address bar, enter the URL to your Plesk Sitebuilder
Administrator Panel.
For example, http://sitebuilder/login
where 'sitebuilder' is the domain name of the server where your Plesk
Sitebuilder is installed.
2 Press ENTER.
3 In the User name field, enter your user name.
4 In the Password field, enter your password.
5 From the Interface language list, select the language of Plesk Sitebuilder
interface.
6 Click Log in.
Your first login is performed with the default Plesk Sitebuilder credentials:
Password: admin
After the first login, be sure to change the default user name and password for the
Plesk Sitebuilder Administrator Panel (My Profile > Personal Info tab). For more
details on how to change the default credentials, see Changing Your Password and
Updating Personal Information (on page 26).
14 Getting Started with Plesk Sitebuilder
Recovering Forgotten Password
To recover your forgotten password:
1 In your browser's address bar, enter the URL to your Plesk Sitebuilder
Administrator Panel.
For example, http://sitebuilder/login
where 'sitebuilder' is the domain name of the server where your Plesk
Sitebuilder is installed.
2 Press ENTER.
3 Click Forgot Your Password?
Figure 2: Recovering Forgotten Password
4 On the Reset Password screen, enter your user name and e-mail
address registered in the system.
5 Click Send.
After your e-mail address is received, the system checks if it is stored in the
database and sends the password recovery link and instructions to your e-mail
address.
6 Click the password recovery link in the automatic message you
receive from Plesk Sitebuilder.
7 On the Change Password screen, enter and confirm your new password.
8 Click Change.
Getting Started with Plesk Sitebuilder 15
Learning Plesk Sitebuilder Administrator
In this section:
Navigating in Plesk Sitebuilder .......................................................................... 15
Working with Lists ............................................................................................. 20
Using Context Help ........................................................................................... 23
Panel Interface
Read the following section to learn the basic principles of working with Plesk
Sitebuilder interface.
Navigating in Plesk Sitebuilder
The Plesk Sitebuilder Administrator Panel interface enables you to use two ways of
navigation through the application: desktop view and standard view.
The standard view (see page 17) is a customary view of the control panel divided into
two main areas: the navigation pane on the left and the work area, where operations
are performed, on the right.
Figure 3: Plesk Sitebuilder Standard View
16 Getting Started with Plesk Sitebuilder
The desktop view (see page 18) displays system statistics and shortcuts to the main
In this section:
Using Navigation Pane ...................................................................................... 17
Using Desktop Interface .................................................................................... 18
Using Path Bar .................................................................................................. 20
functionalities of the Administrator Panel.
Figure 4: Plesk Sitebuilder Desktop View
On second- and deeper-level screens, there is a path bar (see page 20) to help you
navigate back to the main screen.
Getting Started with Plesk Sitebuilder 17
Using Navigation Pane
The navigation pane is located in the left part of the Plesk Sitebuilder screen.
Figure 5: Plesk Sitebuilder Navigation Pane
The navigation pane gives you access to the following administrative functions:
Users. Enables you to manage your dependent users and all data related to their
accounts (including service plans).
Sites. Enables you to add and manage sites.
My Profile. Enables you to configure your account parameters.
Server. Enables you to view and manage various system parameters, such as
trial site settings, branding settings, Sitebuilder Wizard presets and modules, and
so on.
Logs. Enables you to view and manage logs of operations performed in Plesk
Sitebuilder.
Log out. Finishes your current user session with Plesk Sitebuilder.
Support. Enables you to submit a request to the Parallels Technical Support.
Help button opens the context-sensitive online help on the corresponding page.
18 Getting Started with Plesk Sitebuilder
Using Desktop Interface
Plesk Sitebuilder desktop is the first screen you see after you log in to Plesk Sitebuilder
using your administrator account. When working in Plesk Sitebuilder, you can access
the desktop by clicking Desktop at the top of the navigation pane.
Plesk Sitebuilder Desktop looks as follows:
If you do not want these options to be displayed ever again, click Close in the
bottom right corner of the section. When you log in to Plesk Sitebuilder next time,
this section is not displayed.
4 Tasks section, which contains shortcuts to the main functionalities of the
Administrator Panel.
5 Statistics section, which displays the following statistical data:
Users. The number of created user accounts and the maximum number of user
accounts allowed by your license.
Sites. The number of sites in the system and the maximum number of sites
allowed by your license.
Hosts. The number of registered publishing servers and the maximum number of
publishing servers allowed by your license.
20 Getting Started with Plesk Sitebuilder
Using Path Bar
To work with the second- and deeper-level screens of the application, use a path bar: a
chain of links that appears in the upper-left part of the work area, above the screen title.
Use a corresponding path bar link to return to the main screen, or to one of the
intermediate screens.
Figure 7: Navigating in Plesk Sitebuilder Using Path Bar and "Up Level" Button
You can also use the Up level button in the upper-right corner of the screen to return
to the previous screen.
Working with Lists
On the management pages of various system objects (sites, users, etc.), information is
presented in the form of object lists.
In such a list, each object record is a table row displaying the object name, status, and
relevant parameters of the object (for example, for each site, the owner and creation
date is shown). Above and below each list, the total number of items contained in the
list is displayed. Below the list, you can adjust the number of items to be displayed per
page (5, 10, 25 or 100). In multi-page lists, you can navigate between the pages by
clicking the page number shortcuts above and below the list. To go to the first/last page
of the list, click First Page or Last Page, accordingly.
To configure the number of items to be displayed per page in all Plesk Sitebuilder lists,
see section Choosing Language, Skin and Number of Items to Be Shown per Page (on page
27).
In lengthy lists, you can find items using the search function, or sort items by one of
available parameters. To find an item, type a search criterion into the input box above
the list, and click Search. The list will show the items matching the search criterion. To
return back to viewing all items, click Show All.
To sort list items by a certain parameter in ascending or descending order, click the
parameter's title in the column heading. The order of sorting will be indicated by a small
triangle displayed next to the parameter's title.
Figure 8: Searching for Objects
Getting Started with Plesk Sitebuilder 21
Figure 9: Sorting Objects
In some lists, you can filter items by a number of additional parameters by selecting
one of such parameters from the View box (for example, on the Sites screen, you can
choose to view All sites, My sites, All trial sites, or My trial sites).
Figure 10: Filtering Objects
To choose an object for further operation, select the check box to the left of the object's
name.
Figure 11: Selecting Particular Objects in a List
To choose all objects in the list, select the check box at the head of the column.
Figure 12: Selecting All List Objects at Once
To perform operations with certain objects in a list, select the required objects and click
an operation shortcut above the list (for example, Delete, Activate, Add to plan, etc.).
22 Getting Started with Plesk Sitebuilder
Figure 13: Performing Operations on List Objects
To proceed to editing a list item, click its name in the list. Non-editable items (for
example, built-in Plesk Sitebuilder page sets) are not clickable.
In all major Plesk Sitebuilder lists, the status of an item is indicated by an icon in the
Status (S) column ( or ). For sites, their status (published or not published), is
indicated by or icons.
In some lists, individual operation shortcuts are displayed for each item. For example,
for each site on the Sites screen, there is a Preview icon, a Publish icon, and an
Edit icon.
Getting Started with Plesk Sitebuilder 23
Using Context Help
Below the Help icon, there is a context help tip area. It provides a brief description of the
current screen and the operations available from it. When you place the mouse cursor
over a system element or status icon, additional information about this element is
displayed.
Figure 14: Using Context Help
24 Getting Started with Plesk Sitebuilder
Getting Help
If you encounter a problem while using Plesk Sitebuilder, there are several resources
available to help you troubleshoot the problem:
Use on-screen context-sensitive help.
At the bottom of the navigation pane, you can find short instructions on the
operations that are available on the current page.
Refer to our knowledge base (http://kb.parallels.com/en/products/sitebuilderlinux).
The knowledge base provides solutions to the most common problems with Plesk
Here all users can post questions, exchange ideas, and troubleshoot issues not
described in the knowledge base. Note that Parallels does not provide official
support through this forum.
Contact technical support.
If you have any problems or questions that are not covered in the user
documentation or knowledge base, you can click Support located on the
navigation pane and submit your problem to our Technical Support team.
This chapter describes how to configure your Plesk Sitebuilder account and manage
In this chapter:
Changing Your Password and Updating Personal Information .......................... 26
Choosing Language, Skin and Number of List Items Shown per Page .............. 27
Setting Up Global Account ................................................................................ 28
Upgrading Your License .................................................................................... 33
C H A P T E R 3
Configuring Settings Related to Your
Account
your Plesk Sitebuilder license.
26 Configuring Settings Related to Your Account
Changing Your Password and Updating
Personal Information
To change your password:
1 On the navigation pane, click My Profile.
Figure 15: Changing Your Password and Personal Information
2 On the Personal Info tab, click Change Password.
3 Type your old and new passwords in the respective fields.
The password cannot be empty and cannot contain more than 255 characters.
4 Click OK.
To update your personal information:
1 On the navigation pane, click My Profile.
2 On the Personal Info tab, you can change your first name, last name,
and e-mail address in the corresponding fields.
3 Click OK.
Configuring Settings Related to Your Account 27
Choosing Language, Skin and Number of
List Items Shown per Page
To view available interface languages, go to Server -> Languages.
If the language you require is not in the list, read information how you can get and
install it in section Managing Language Packs (on page 38).
To view the list of available skins, go to Server -> Skins.
To customize your Administrator Panel interface:
1 On the navigation pane, click My profile.
2 Go to the Interface tab.
Figure 16: Choosing Language, Skin, and Number of List Items Shown per Page
3 From the Language list, select the desired language.
4 From the Skin list, select the desired skin.
5 In the Items per page field, enter a number of items (sites, users, and so
on) to be displayed per one page.
28 Configuring Settings Related to Your Account
Setting Up Global Account
Global Account is a Single Sign-On technology feature that allows you to log in to
different Parallels products using a single global login and password. If you have
several accounts in Plesk Sitebuilder, you can connect them all to a global account and
switch between these accounts without entering a password every time. You can also
connect all your accounts in other Parallels products to your global account and switch
between them without providing credentials.
After you create a global account and connect local accounts to it, you will be able to
choose from any account connected to your global account when logging in under your
global account.
Single Sign-On technology and the ability to use global accounts can be activated only
through Plesk Sitebuilder API or from Parallels Plesk Control Panel (if Plesk Sitebuilder
is run behind Plesk Control Panel). For instructions on activating SSO via Plesk
Sitebuilder API, refer to Plesk Sitebuilder API Reference
(http://swdn.swsoft.com/en/library/sitebuilder/).
If the SSO feature is enabled in your Plesk Sitebuilder, you can proceed to managing
your SSO settings by clicking the Global Account shortcut in the navigation panel.
Figure 17: Proceeding to Managing Your Global Account
Configuring Settings Related to Your Account 29
The URL of the SSO server is displayed on the Server > Integration screen.
In this section:
Creating Global Account ................................................................................... 29
Connecting Local Accounts to Your Global Account .......................................... 30
Switching between Accounts ............................................................................. 31
Editing Global Account Properties ..................................................................... 32
Disconnecting Local Accounts from Global Account .......................................... 32
Creating Global Account
To create a global account:
1 On the navigation pane, click Global Account.
2 Click Connect to Global Account.
3 Select Create new global account.
Figure 18: Creating a New Global Account
4 Provide the login and password for your global account.
5 Provide an e-mail address to be used for password recovery.
6 Click OK.
Your global account is active now, so you can proceed with connecting other accounts
to it. Refer to Connecting Local Accounts to Your Global Account (on page 30).
30 Configuring Settings Related to Your Account
Connecting Local Accounts to Your Global Account
To connect a local Plesk Sitebuilder account to your global account:
1 Log in to Plesk Sitebuilder under the local account you want to
connect.
2 On the navigation pane, click Global Account.
3 Click Connect to Global Account.
4 Make sure that Use existing global account option is selected and provide
the login and password for the global account you want to connect to.
Figure 19: Connecting an Existing Local Account to Your Global Account
5 Click OK.
Repeat the procedure for other local accounts as necessary.
To connect an account in another product with SSO support to your global account: 1 Log in to software product with SSO support under the account you
want to connect.
2 Follow the instructions on connecting to a global account in respective
software product documentation. Make sure that you provide the
credentials for the existing global account when you are asked to.
Repeat steps 1-2 for other accounts or products as necessary.
Note. Different software products may use different names for the Global Account
feature, such as Federated Identity or Global Login. Refer to respective software
product documentation for more information.
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