Parallels Plesk SiteBuilder Reseller's Guide
SWsoft, Inc.
SWsoft SiteBuilder 3.2
for Windows
Reseller's Guide
(c) 1999-2006
ISBN: N/A
SWsoft, Inc.
13755 Sunrise Valley Drive
Suite 325
Herndon
VA 20171 USA
Phone: +1 (703) 815 5670
Fax: +1 (703) 815 5675
Copyright © 1999-2006 by SWsoft, Inc. All rights reserved
Distribution of this work or derivative of this work in any form is prohibited unless prior written permission is
obtained from the copyright holder.
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Request Tracker is a trademark of Best Practical Solutions, LLC
ActiveSite Compiller v4 is a trademark of Intorel, Inc.
XML-RPC Library under MIT License
3
Contents
Preface 5
About This Guide .........................................................................................................................................5
Who Should Read This Guide......................................................................................................................5
Organization of This Guide ..........................................................................................................................6
Documentation Conventions.........................................................................................................................7
Typographical Conventions...............................................................................................................7
General Conventions.........................................................................................................................8
Feedback.......................................................................................................................................................8
About SiteBuilder 9
SiteBuilder User Roles................................................................................................................................10
Getting Started............................................................................................................................................11
Logging in to SiteBuilder................................................................................................................11
Recovering Forgotten Password......................................................................................................12
Learning SiteBuilder Administrator Panel Interface.......................................................................13
Getting Help....................................................................................................................................17
Submitting Feedback on SiteBuilder Functionality.........................................................................18
Managing Hosts 19
Adding Host................................................................................................................................................20
Editing Host Parameters .............................................................................................................................21
Removing Host...........................................................................................................................................22
Managing Plans 23
Adding Plan................................................................................................................................................24
Configuring General Settings..........................................................................................................25
Selecting Hosts................................................................................................................................27
Selecting Templates.........................................................................................................................28
Selecting Page Sets..........................................................................................................................29
Selecting Modules...........................................................................................................................30
Selecting Site Families ....................................................................................................................32
Editing Plan Parameters..............................................................................................................................33
Changing Plan Status..................................................................................................................................34
Removing Plan............................................................................................................................................34
Managing Users 35
Adding User Account.................................................................................................................................36
Editing User Account..................................................................................................................................37
Changing User Account Status................................................................................................... ................37
Removing User Account.............................................................................................................................38
Managing Sites
Adding Site.................................................................................................................................................39
Configuring General Settings..........................................................................................................40
39
Contents 4
Configuring Publishing Settings......................................................................................................
Previewing Site...........................................................................................................................................44
Editing Site in SiteBuilder Wizard .............................................................................................................44
Publishing Site............................................................................................................................................45
Editing Site Parameters...............................................................................................................................46
Assigning Site to Your Account.................................................................................................................47
Removing Site ............................................................................................................................................47
41
Maintaining Published Sites 48
Managing Site Users...................................................................................................................................48
Adding Site User Account...............................................................................................................49
Editing Site User Account...............................................................................................................50
Changing Site User Account Status.................................................................................................51
Managing Site Statistics..............................................................................................................................51
Configuring Site Statistics...............................................................................................................52
Viewing Site Statistics.....................................................................................................................53
Submitting Sites to Search Engine..............................................................................................................54
Managing eShop Orders.............................................................................................................................55
Configuring Trial Sites Settings 57
Configuring Advertising Banner Message..................................................................................................58
Configuring Publish Screen Message.........................................................................................................59
Configuring Default Settings......................................................................................................................61
Inserting Elements in Message Body..........................................................................................................62
Inserting Macros..............................................................................................................................62
Inserting HTML Code.....................................................................................................................62
Inserting Hyperlinks........................................................................................................................63
Inserting E-Mail Links ....................................................................................................................64
Inserting Anchors............................................................................................................................65
Managing Site Families 66
Creating Site Family...................................................................................................................................67
Editing Site Family.....................................................................................................................................68
Removing Site Family................................................................................................................................68
Configuring SiteBuilder Settings 69
Configuring Interface Settings....................................................................................................................70
Configuring Notifications...........................................................................................................................72
Viewing SMTP Server Settings..................................................................................................................73
Configuring Your System 74
Viewing System Information......................................................................................................................75
Configuring Your Profile Settings..............................................................................................................76
Index 78
5
C HAPTER 1
Preface
In This Chapter
About This Guide .................................................................................................................. 5
Who Should Read This Guide...............................................................................................5
Organization of This Guide................................................................................................... 6
Documentation Conventions................................................................................................. 7
Feedback ............................................................................................................................... 8
About This Guide
SWsoft SiteBuilder 3.2 for Windows Reseller's Guide instructs you how to manage and
maintain web sites created in SiteBuilder.
Who Should Read This Guide
This guide is intended for users who manage and maintain web sites created in SiteBuilder.
Preface 6
Organization of This Guide
SWsoft SiteBuilder 3.2 for Windows Reseller's Guide consists of the following chapters:
Chapter 2, About SiteBuilder, describes the SiteBuilder user roles, Administrator Panel
interface elements, and the initial steps with the SiteBuilder Administrator Panel.
Chapter 3, Managing Hosts, describes operations you can do on hosts. These operations
include: adding hosts, including them to user's Plans, and removing hosts from SiteBuilder.
Chapter 4, Managing Plans, provides detailed information regarding Plan management
operations, such as: creating Plan, updating Plan properties, and removing Plan from user
accounts.
Chapter 5, Managing Users, describes all operations you can do on user accounts. These
operations are divided into three types: adding and deleting user account, updating user
account, and adjusting user account.
Chapter 6, Managing Sites, fully describes all operations you can do on users' sites created in
SiteBuilder.
Chapter 7, Maintaining Published Sites, describes operations concerning site maintenance
and customization.
Chapter 8, Managing Site Families, defines what a Site Family is and tells what operations
you can do on Site Families.
Chapter 9, Configuring SiteBuilder Settings, provides information that will assist you with
configuring the basic SiteBuilder settings, such as: SiteBuilder interface settings and settings
of e-mail notifications that are sent to site owners to inform them about various SiteBuilder
events.
Chapter 10, Configuring Your System, provides instructions on how to view your system
information and edit your profile settings.
Preface 7
Documentation Conventions
Before you start using this guide, it is important to understand the documentation conventions
used in it.
T ypographical Conventions
Before you start using this guide, it is important to understand the documentation conventions
used in it.
The following kinds of formatting in the text identify special information.
Formatting
convention
Special Bold
Italics Used to emphasize the importance
Monospace
Preformatted On-screen computer output in your
Preformatted
Bold
Type of Information Example
Items you must select, such as
menu options, command butt ons,
or items in a list.
Titles of chapters, sections, and
subsections.
of a point, to introduce a term or to
designate a command line
placeholder, which is to be
replaced with a real name or value.
The names of commands, files,
and directories.
command-line sessions; source
code in XML, C++, or other
programming languages.
What you type, contrasted with
on-screen computer output.
Go to the System tab.
Read the Basic
Administration chapter.
The system supports the so
called wildcard character
search.
The license file is located in
the
http://docs/common/license
s directory.
# ls –al /files
total 14470
# cd
/root/rpms/php
CAPITALS Names of keys on the keyboard. SHIFT, CTRL, ALT
KEY+KEY Key combinations for which the
user must press and hold down one
key and then press another.
CTRL+P, ALT+F4
Preface 8
General Conventions
Chapters in this guide are divided into sections, which, in turn, are subdivided into
subsections. For example, Documentation Conventions is a section, and General Conventions
is a subsection.
When following steps or using examples, be sure to type double-quotes ("), left single-
quotes (`), and right single-quotes (') exactly as shown.
Feedback
If you spot a typo in this guide, or if you have thought of a way to make this guide better, we
would love to hear from you!
If you have a suggestion for improving the documentation (or any other relevant comments), try
to be as specific as possible when formulating it. If you have found an error, please include the
chapter/section/subsection name and some of the surrounding text so that we could find it
easily.
Please submit a report by e-mail to
userdocs@swsoft.com.
9
C HAPTER 2
About SiteBuilder
SiteBuilder consists of two parts: the Wizard and the Administrator Panel.
Wizard is a web application enabling its users to create web sites and publish them on the
Internet.
The Administrator Panel is a tool for managing and maintaining web sites created in the Wizard.
In This Chapter
SiteBuilder User Roles.......................................................................................................... 10
Getting Started ...................................................................................................................... 11
About SiteBuilder 10
SiteBuilder User Roles
In SiteBuilder, different types of users have different levels of administration privileges. These
types of users are called SiteBuilder user roles.
There are four user roles in SiteBuilder:
1 Administrator manages all SiteBuilder elements.
SiteBuilder administrators can perform the following main operations:
Add and manage hosts, that is servers used for sites publication
Create and manage Plans, that is tariffs regulating the distribution of SiteBuilder
resources
Create and manage resellers and site owners accounts
Add and manage sites
Manage components and settings of SiteBuilder
View system and security logs
2 Reseller is a distributor of the SiteBuilder services.
SiteBuilder resellers may perform the following main operations:
Add and manage hosts
Create and manage Plans
Create and manage resellers and site owners accounts
Add and manage sites
Configure system settings
3 Site owner is a user who has purchased the hosting service bundled with SiteBuilder. Site
owners are registered in SiteBuilder after they purchase hosting service and receive their
SiteBuilder credentials (login and password) upon this purchase. Their main tool is
SiteBuilder Wizard, which is described in SWsoft SiteBuilder 3.2 for Windows User's
Guide (you can get it here (
http://www.swsoft.com/en/products/sitebuilder/win/docs/)). Site
owners can manage their own sites only.
4 Anonymous is a potential site owner. They can create trial sites in SiteBuilder but cannot
publish them on the Internet. After anonymous users create trial sites, they are offered to
purchase hosting service to publish their sites on the Internet. Anonymous user can use
SiteBuilder Wizard only.
About SiteBuilder 11
Getting Started
This section guides you through the initial steps that should be taken to start using the full
potential of SiteBuilder.
Logging in to SiteBuilder
After you have accessed SiteBuilder for the first time, enter your user name and password each
time you launch the SiteBuilder Administrator Panel.
These credentials can be changed at any time on the My Profile screen. This procedure is
described in detail in the Configuring Your Profile Settings section, later in this guide (see page
76).
¾ To log in to SiteBuilder:
1 Enter your login in the Login field.
2 Enter your password in the Password field.
3 Select a language of SiteBuilder interface from the Interface language list.
4 If you want your credentials to be remembered by SiteBuilder, select the
Remember me check box.
5 Click Login.
Figure 1: Login to SiteBuilder
About SiteBuilder 12
Recovering Forgotten Password
¾ To recover your password:
1 Click Forgot Your Password.
2 Enter your login in the Login field.
3 Enter your e-mail address in the E-mail field.
4 Click Send.
After your e-mail address is received, the system checks if it is stored in the database and
sends your password to your e-mail address.
Figure 2: Recovering Forgotten Password
About SiteBuilder 13
Learning SiteBuilder Admi nistrator Panel Interface
The SiteBuilder Administrator Panel interface enables you to use two ways of navigation
through the application: desktop view and standard view.
The standard view is a customary view of the control panel divided into two main areas:
navigation pane on the left and the main screen, where operations are performed, on the right.
Figure 3: SiteBuilder Administrator Panel Standard View
The desktop view displays system statistics and shortcuts to the main functionalities of the
Administrator Panel.
About SiteBuilder 14
Figure 4: SiteBuilder Administrator Panel Interface Desktop View
About SiteBuilder 15
Using Navigation Pane
The navigation pane is located on the left of the Administrator Panel window. It gives you
access to the following administrative functions:
Users. Enables you to manage your dependent users and all data related to their accounts.
Sites. Enables you to add and manage sites.
My Profile. Enables you to configure your account parameters.
Server. Enables you to view and manage various system parameters.
Logout. Finishes the current session with the SiteBuilder Administrator Panel.
Feedback. Enables you to submit your opinion or suggestions on SiteBuilder usability and
functionality to SWsoft team.
Support. Enables you to submit a request to your administrator.
Help. Provides the online version of this guide.
To navigate through the SiteBuilder Administrator Panel, you can also use a path bar: a chain of
links that appears in the upper-left part of the screen. To return to a previous screen, use the
Up level icon in the upper-right corner of the screen.
To find items in lengthy lists, use search boxes located above every list of items: type a search
criterion into the input box, and click Search. A list will show the items matching the search
criterion. To return back to viewing all items, click Show All.
To sort a list by a certain parameter in ascending or descending order, click the parameter's title
in the column heading. The order of sorting will be indicated by a small triangle displayed next
to the parameter's title.
Below the Help icon, there is a context help tip area. It provides a brief description of the current
screen or available operations. When you place the mouse pointer over a system element or
status icon, it displays additional information.
About SiteBuilder 16
Using Desktop Interface
When you go to the Desktop screen for the first time, in its upper part you can see the additional
section containing the following options:
Short tips describing basic management options of the SiteBuilder Administrator Panel and
shortcuts to these options.
5 Shortcut to the SiteBuilder Wizard that enables users to create and edit sites. More detailed
information about SiteBuilder Wizard is contained in the SWsoft SiteBuilder 3.2 for
Windows User's Guide (available here
(
http://www.swsoft.com/en/products/sitebuilder/win/docs/)).
If you do not want these options displayed ever again, click Close. When you log in to
SiteBuilder for Windows next time, this section will not be displayed.
Figure 5: Desktop Welcome Section
The other two sections of the Desktop are:
Tasks. This section shows shortcuts to the operations that you can perform through the
Administrator Panel.
Statistics. This section displays the following statistic data about the system:
Users. The number of created users and total number of users that can be created
according to your Plan.
Sites. The number of created sites and the total number of sites permitted for creation by
your Plan.
Hosts. The number of created hosts and the total number of hosts permitted for creation
by your Plan.
About SiteBuilder 17
Getting Help
The SiteBuilder help system has been created to assist you in solving problems you might
encounter when creating your site. To find the information you need, you can do the following:
Use on-screen context-sensitive help. It is the easiest and quickest way to get instant help
with your immediate tasks. At the bottom of the navigation pane, you can find short
instructions on the operations that are available on the current page.
Use FAQ. For the fastest way to solve your problems with SiteBuilder, check out the
Figure 6: Desktop Interface, Tasks and Statistics Sections
SiteBuilder FAQ page (
variety of issues. Select the SiteBuilder category and view the list of FAQs related to
SiteBuilder.
Go to online forum. If you failed to solve your problem using the FAQs published on
SWsoft site, join our online forum (
questions, exchange ideas, and troubleshoot common problems. Note that SWsoft does not
provide official support through this forum.
Contact your SiteBuilder services provider. If you have any problems or questions that are
not covered in the user documentation or FAQs, you can click Support located on the
navigation pane and submit your problem to your SiteBuilder services provider.
http://faq.swsoft.com), which provides instant access to solutions for a
http://forum.swsoft.com/). Here, all users can post
About SiteBuilder 18
Submitting Feedback on SiteBuilder Functionality
You can share your opinion or suggestions regarding SiteBuilder functionality with SWsoft
team.
¾ To submit your feedback:
1 Click Feedback on the navigation pane.
2 Select the type of feedback from the Type list.
3 Enter your e-mail address in the Your e-mail field.
4 Enter feedback you would like to send in the Message field.
5 Click Send.
19
C HAPTER 3
Managing Hosts
Host is a server used for site publication. Your first host management operation is adding a new
host to the list of hosts available for publishing SiteBuilder sites. The procedures of hosts
management are described in the current chapter.
SiteBuilder supports three types of publication:
FTP (File Transfer Protocol). The type of publication when the site files are stored on an
FTP server.
XCOPY. The type of publication when the site files are stored on a local computer.
VPS (Virtual Private Server). The type of publication when the site files are stored on a
virtual private server.
Every host used for site publication must meet the following software requirements:
ASP.NET v.2.0.50727 or later
ASPNet (for Windows 2000) or Network Service
Also, you must have the right to copy to the /bin folder on the server.
You can do the following operations on hosts:
Create hosts (see page
Update host properties (see page
Remove hosts (see page
20)
21)
22)
In This Chapter
Adding Host.......................................................................................................................... 20
Editing Host Parameters........................................................................................................ 21
Removing Host ..................................................................................................................... 22
Managing Hosts 20
Adding Host
¾ To add a new host:
1 Click Hosts on the Server screen.
2 On the Hosts screen, click Add New Host.
The following screen opens.
Figure 7: Creating Host. Configuring Host Settings
3 On the Host Settings tab, enter a host name in the Host name field.
It can be any name that will be convenient for you to remember and associate with a
particular host.
4 In the IP address or DNS name field, enter an IP address or DNS name of the
host.
Note:
1. Do not use localhost as IP address of a host.
2. You cannot create two hosts with the same IP address.
5 Click the SMTP Settings tab.
6 Enter a domain name of the SMTP server in the SMTP server host field.
7 Enter a number of port in the SMTP server port field.
8 Enter an e-mail address of the notification sender in the SMTP server from
address field.
9 If the SMTP server is password protected, click Change Password and provide
the access credentials.
Managing Hosts 21
Figure 8: Configuring SMTP Server Settings
10 Click OK.
Editing Host Parameters
¾ To edit the host parameters:
1 Click Server on the navigation pane.
2 Click Hosts.
3 Click the name of the host you want to edit.
4 Configure the needed host parameters.
5 Click OK.
Managing Hosts 22
Removing Host
If you have no more need to use the services of a particular host, you can delete it from the list
of available hosts. As a result of this operation, the deleted host is removed from all Plans,
containing it, and from all site parameters of the sites, scheduled for publishing on this host.
¾ To remove a host:
1 Click Server on the navigation pane.
2 Click Hosts.
3 Select the host in the list of hosts.
4 Click Delete.
23
C HAPTER 4
Managing Plans
In Site Builder, Plan is a set of limits applied to each user account. The general purpose of Plans
is to regulate distribution of the SiteBuilder resources, such as hosts, sites, modules, etc. among
the SiteBuilder users.
By default, SiteBuilder contains one base Plan that is automatically assigned to created users if
there are no custom Plans created. Custom Plans can be created and managed only by the users
with administrator or reseller accounts. Such users create custom Plans and then assign them to
dependent users. Dependent users, in their turn, can create their own Plans within the limits set
in the Plan assigned to them by a higher user. For information about creating user accounts and
assigning Plans to them, read the Managing Users chapter, later in this guide (see page
You can view the list of limits applied to you by your Plan on the System Information screen
(see the Viewing System Information section, later in this guide (see page
75)).
35).
You can do the following operations on Plans:
Create a new Plan (see page
Update Plan properties (see page
Change a Plan status (see page
Remove Plans (see page
24)
33)
34)
34)
In This Chapter
Adding Plan...........................................................................................................................24
Editing Plan Parameters........................................................................................................ 33
Changing Plan Status............................................................................................................ 34
Removing Plan...................................................................................................................... 34
Managing Plans 24
Adding Plan
¾ To add a Plan:
1 Click Users on the navigation pane.
2 On the Users screen, click Plans.
3 Click Add New Plan.
4 Configure the parameters on the General, Hosts, Templates, Page Sets, Modules
and Site Families tabs.
5 Click OK.
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