Parallels Plesk Panel - 10.4 User Guide
Parallels® Plesk Panel
Contents
Preface 5
Typographical Conventions ........................................................................................................... 5
Feedback ....................................................................................................................................... 6
Getting Started after Migration from Small Business Panel 7
Differences between SBP and Panel 10 ....................................................................................... 7
Extended User Role Permissions ....................................................................................... 8
Web Presence Builder Tool ................................................................................................ 9
SSL Protection .................................................................................................................... 9
Web Apps .......................................................................................................................... 10
Extended Mail Management ............................................................................................. 10
Other Panel Features ........................................................................................................ 10
Overview of the Main Changes Since Panel 9 11
Quick Start with Parallels Panel 14
Set Up Your First Website ........................................................................................................... 15
1. Create Your Site ............................................................................................................ 16
2. Preview Your Site .......................................................................................................... 18
3. Submit Your Sites to Search Engines ........................................................................... 19
Set Up Mail Account .................................................................................................................... 20
1. Create Mail Account ...................................................................................................... 20
2. Access Your Mailbox ..................................................................................................... 21
View Site Visit Statistics .............................................................................................................. 36
Hosting Account Administration 37
Changing Your Password and Contact Information .................................................................... 39
Viewing Account Information ....................................................................................................... 40
Information About Your Account and Subscriptions .................................................................... 41
Allocated and Consumed Resources ................................................................................ 41
Hosting Features Available for Your Websites ................................................................. 43
Managing Account Balance and Invoices ................................................................................... 47
Ordering More Resources ........................................................................................................... 49
Viewing Statistics ......................................................................................................................... 50
Log Files ............................................................................................................................ 51
(Advanced) Configuring Access to Hosting Account ................................................................... 52
User Roles ......................................................................................................................... 53
User Accounts ................................................................................................................... 54
Custom Links..................................................................................................................... 56
Websites and Domains 58
Domains and DNS ....................................................................................................................... 59
Adding Domains ................................................................................................................ 60
Adding Subdomains .......................................................................................................... 62
Preface 3
Adding Domain Aliases ..................................................................................................... 63
(Linux) Adding Wildcard Subdomains ............................................................................... 65
(Advanced) Configuring DNS for a Domain ...................................................................... 66
Changing Hosting Settings .......................................................................................................... 74
Web Scripting Settings ...................................................................................................... 76
Suspending and Activating Websites .......................................................................................... 81
Suspending Websites for Maintenance ............................................................................ 82
Managing Website Content ......................................................................................................... 83
Creating Websites with Web Presence Builder ................................................................ 83
Uploading Content over FTP............................................................................................. 84
Using File Manager ........................................................................................................... 85
Previewing Websites ......................................................................................................... 90
(Advanced) Restricting Access to Content ....................................................................... 91
Employing Website Applications ................................................................................................. 93
Configuring Apps ............................................................................................................... 94
Granting Panel Users Access to Apps .............................................................................. 95
Linking App and Panel Accounts ...................................................................................... 95
Updating Installed Apps .................................................................................................... 95
(Advanced) Securing Your Websites .......................................................................................... 96
Securing Connections with SSL Certificates ..................................................................... 96
Protecting Sites from Hotlinking (Windows Hosting)....................................................... 102
(Advanced) Extended Website Management ............................................................................ 103
Working with a Staging Site ............................................................................................ 103
Setting Up Mobile Sites ................................................................................................... 106
Setting Up Custom Error Pages ...................................................................................... 107
Adding a Domain Forwarder ........................................................................................... 109
Using Google Services .................................................................................................... 110
Hosting Personal Web Pages Under Your Domains ...................................................... 112
Limiting Bandwidth and Number of Connections to Websites ........................................ 114
Working with Microsoft Frontpage Websites (Windows Hosting) ................................... 115
Using Virtual Directories (Windows Hosting) .................................................................. 119
Setting Up IIS Application Pool (Windows Hosting) ........................................................ 131
Web Publishing with Web Deploy (Windows Hosting) .................................................... 132
FTP Access to Your Websites 134
Changing FTP Access Credentials ........................................................................................... 134
Adding FTP Accounts ................................................................................................................ 135
Setting Up Anonymous FTP Access ......................................................................................... 137
Mail 139
Adding Mail Accounts ................................................................................................................ 139
Configuring Mail ......................................................................................................................... 140
Configuring Mail Account ................................................................................................ 141
(Advanced) Configuring Global Mail Settings ................................................................. 147
Using Mailing Lists..................................................................................................................... 148
Scheduling Tasks 150
Scheduling Tasks (Linux Hosting) ............................................................................................. 151
Scheduling Tasks (Windows Hosting) ....................................................................................... 153
(Advanced) Using Databases 156
Managing Databases ................................................................................................................ 156
Creating Databases ........................................................................................................ 157
Importing Databases ....................................................................................................... 158
Preface 4
Creating Database User Accounts .................................................................................. 159
Accessing External Databases (Windows Hosting) .................................................................. 160
(Advanced) Backing Up and Restoring Data 162
Backing Up Data ........................................................................................................................ 163
Backing Up Account and Websites ................................................................................. 164
Backing Up Databases (Windows Hosting) .................................................................... 166
Scheduling Backups ........................................................................................................ 167
Managing Backup Files ............................................................................................................. 168
Uploading and Downloading Backup Files ..................................................................... 168
Uploading and Downloading Database Backup Files (Windows Hosting) ..................... 169
Restoring Data ........................................................................................................................... 170
Restoring Backups .......................................................................................................... 170
Restoring Databases (Windows Hosting) ....................................................................... 170
Preface 5
In this section:
Typographical Conventions ............................................................................... 5
Feedback .......................................................................................................... 6
Formatting convention
Type of Information
Example
Special Bold
Items you must select,
such as menu options,
command buttons, or
items in a list.
Go to the System tab.
Titles of chapters,
sections, and subsections.
Read the Basic Administration
chapter.
Italics
Used to emphasize the
importance of a point, to
introduce a term or to
designate a command line
placeholder, which is to be
replaced with a real name
or value.
The system supports the so
called wildcard character search.
Monospace
The names of commands,
files, and directories.
The license file is located in the
http://docs/common/licen
ses directory.
Preface
Typographical Conventions
Before you start using this guide, it is important to understand the documentation
conventions used in it.
The following kinds of formatting in the text identify special information.
6 Preface
Formatting convention
Type of Information
Example
Preformatted
On-screen computer
output in your commandline sessions; source code
in XML, C++, or other
programming languages.
# ls –al /files
total 14470
Preformatted Bold
What you type, contrasted
with on-screen computer
output.
# cd /root/rpms/php
CAPITALS
Names of keys on the
keyboard.
SHIFT, CTRL, ALT
KEY+KEY
Key combinations for
which the user must press
and hold down one key
and then press another.
CTRL+P, ALT+F4
Feedback
If you have found an error in this guide, or if you have suggestions or ideas on how to
improve this guide, please send your feedback using the online form at
http://www.parallels.com/en/support/usersdoc/. Please include in your report the guide's title,
chapter and section titles, and the fragment of text in which you have found an error.
This chapter is intended for users who have migrated from Parallels Small Business
In this chapter:
Differences between SBP and Panel 10 ............................................................ 7
In this section:
Extended User Role Permissions ...................................................................... 8
Web Presence Builder Tool ............................................................................... 9
SSL Protection .................................................................................................. 9
Web Apps ......................................................................................................... 10
Extended Mail Management .............................................................................. 10
Other Panel Features ........................................................................................ 10
C H A P T E R 1
Getting Started after Migration from
Small Business Panel
Panel (SBP) to Panel and want to know about changes in management operations as
well as about new product possibilities. If you want to learn more about the migration
procedure, refer to Migration Guide.
Migration to Panel is almost seamless as Panel allows you to perform the majority of
tasks you did in SBP. The main difference you may find out is that some functions are
now available in new locations or have a slightly different effect. Moreover, Panel
provides you with a number of features unavailable in SBP, such as enhanced user
role permissions, the Web Presence Builder tool, or access to new web apps. Learn
more about product differences in the section Differences between SBP and Panel 10 (on
page 7).
After the migration, you will use Panel in Power User view - a replacement of the SBP
interface. Power User view is almost identical to the SBP GUI. Panel in this view is, in
essence, Control Panel with server management capabilities. For more information on
Power User view, refer to the Administrator's Guide, Becoming Familiar with Parallels Plesk
Panel section.
Differences between SBP and Panel 10
User interfaces of SBP and Panel in Power User view are almost identical. Thus, here
we will discuss only the most important changes that could affect or improve your work
in Panel.
8 Getting Started after Migration from Small Business Panel
Extended User Role Permissions
SBP permission
Panel permission
Migration result comments
Manage users
Manage roles
Manage users and roles
The permission is granted, if
one of the SBP permissions is
granted.
Manage websites and
domains
Create and manage sites
Configure log rotation
Configure anonymous FTP service
Create and manage scheduled tasks
Create and manage databases
Configure and perform data backup
and restoration
View statistics
Design sites in Web Presence Builder
Create and manage additional FTP
accounts
Manage DNS settings
Install and manage Java applications
Change server settings
-
The permission is not migrated,
as Panel allows changing
server settings to users with the
Administrator role only.
Manage mail
Create and manage mail accounts
Create and manage mailing lists
Update personal
information
-
The permission is not migrated,
as Panel allows changing
personal information to all
users.
-
Upload and manage files
By default, this permission is
denied after migration.
-
Configure spam filter
By default, this permission is
denied after migration.
-
Configure antivirus
By default, this permission is
denied after migration.
Panel, comparing to SBP, allows more accurate adjustment of user role privileges due
to a larger number of available permissions. For example, Panel allows dividing users
on those who can manage mail accounts and those who can manage company mailing
lists. As Panel has the extended list of permissions, some of SBP permissions can
migrate into a number of related Panel permissions. For better understanding how
permissions are migrated, refer to the table below.
Getting Started after Migration from Small Business Panel 9
For more information on user role properties, refer to the section User Roles (on page
53).
Web Presence Builder Tool
While using SBP, you could easily create your own websites with the Site Editor tool.
For the same purposes, Panel provides you with the much more powerful tool, Web
Presence Builder. Comparing to Site Editor, Web Presence Builder offers:
New intuitive interface that allows creating websites in less number of steps.
About 100 website templates filled with content that you can use as a basis for your
sites.
Additional components that can be easily integrated with your site, such as the
online store or the embedded video.
Integration of your website with Facebook and much more.
For more information on Web Presence Builder, refer to the User's Guide to Web Presence
Builder.
Note that websites created in Site Editor are not compatible with Web Presence
Builder. Nevertheless, if Site Editor is installed in Panel, you can edit such websites
with it. In that case, websites in Websites & Domains list will contain the additional button
Edit in SiteBuilder 4 or Site Editor.
SSL Protection
Panel allows you to secure connections to your websites the same way as you did in
SBP. That means you can obtain SSL certificates in Server > Settings > SSL Certificates
and assign them to IP addresses in Server > Settings > IP Addresses. As in SBP, you can
assign only one certificate per IP address. Thus, if your hosting resources include one
shared IP address, you can secure only one website. Panel provides enhanced SSL
protection features that allow you to resolve this problem:
Separate SSL certificates for websites.
If you use Panel on a Linux operating system with the SNI technology support, it is
possible to use authentic SSL certificates for sites hosted on shared IP addresses.
In other words, Panel allows using separate SSL certificate for each website. Learn
more about separate SSL certificates in Administrator's Guide, Hosting Multiple SSL
Sites on a Single IP Address (Linux Hosting) section.
Shared SSL certificate for a number of websites.
If you use Panel on a Windows operating system, it is possible to use one shared
SSL certificate to secure connections to all sites. In that case, certificate is assigned
to a domain that shares it with others. That domain is called master SSL domain. In
other words, all websites will use common SSL certificate, despite of the fact it is
issued to only one of your websites. Learn more about shared SSL certificates in
Administrator's Guide, Securing Sites with a Single SSL Certificate (Windows Hosting)
section.
The process of assigning an SSL certificate to a website is covered in the section
Securing Connections with SSL Certificates (on page 96).
10 Getting Started after Migration from Small Business Panel
Web Apps
Comparing to SBP, the app management in Panel has little or no changes. As in SBP,
the list of available web apps is accessed through the Applications tab. For more
information on app management, refer to the section Employing Website Applications (on
page 93).
Note that the uploading of your own app packages is now performed by means of
Application Vault. Vault is the local Panel repository of web apps. Besides of extending
the list of available apps, it allows you to update apps, configure their server-wide
settings, and carry out some other operations. For more information on Application
Vault, refer to the Administrator's Guide, Managing Applications section.
Extended Mail Management
Mail management in Panel slightly varies from those in SBP. General mail settings are
now available in Mail > Change Settings, while other settings are located in Server >
Settings > Mail.
Comparing to SBP mail functionality, Panel provides a number of additional mail
features:
Enhanced spam protection:
Server black and white lists.
Use these lists to always reject or always receive mail from selected servers.
Learn more on black and white mail lists in the Administrator's Guide, Setting up
Spam Protection section.
Extended SpamAssassin settings.
Panel allows you to configure SpamAssassin more accurately. For example, you
have access to such settings as spam filter sensitivity or SpamAssassin's black
and white lists. Moreover, you can configure spam filter individually for each mail
account. Learn more in the Protecting from Spam (on page 144) section.
Monitoring mail server message queue (on Linux platforms).
This can be helpful when your mail server is overloaded and cannot cope with the
amount of received messages. You can find out the reason that caused the
overload using the mail queue. Learn more about message queue in the
Administrator's Guide, Monitoring Mail Server Message Queue and Troubleshooting Mail
Congestion (Linux Hosting) section.
Other Panel Features
On top of main changes described above, Panel contains a number of features
unavailable in SBP at all. These are event management, server health monitoring,
custom branding themes and many more. The scope of this chapter does not allow to
cover all of them. For the detailed information on other server management operations,
refer to the Administrator's Guide. If you want to know more about operations related with
your account and websites management, read respective chapters of this guide.
This chapter is intended for hosting service customers who previously used Parallels
C H A P T E R 2
Overview of the Main Changes Since
Panel 9
Plesk Panel version 9 and earlier. It describes the most important changes in the Panel
and addresses possible issues that the users might encounter after their accounts and
sites are moved to Parallels Plesk Panel 10 during the Panel upgrade.
What to do first after upgrade
Switch on auxiliary user accounts (former domain administrator accounts).
Panel 10 replaces domain administrators with the new type of accounts - auxiliary
users that are able to access Control Panel together with the customer who created
accounts for them. If you had domain administrator accounts in the previous version
of Plesk, they are most likely converted to user accounts and switched off. This is
done for security reasons: a customer's user who is allowed to log in to Control
Panel for managing websites is able to view and manage all sites belonging to the
customer. For this reason, you should decide which of the users can be allowed to
log in to Control Panel again, and then switch the corresponding accounts on.
If you need to collaborate with other people on website content without allowing
them to log in to Control Panel, then you can create separate FTP accounts for
them and specify the directories to which they will have access.
Move apps that used httpsdocs to the new directory - httpdocs.
If you used the option to keep SSL-protected and all other content in separate
directories, and had APS-packaged applications installed in the httpsdocs
directory of a website, then after upgrade, the Panel will switch on the compatibility
mode for that site. This will make the apps previously installed into httpsdocs
directory accessible to the Internet users, but the apps will not be manageable
through the Panel, and you will not be able to install new apps to the httpsdocs
directory.
In such a case, if you have the necessary technical skills, you can do the following:
1. Back up all content from the httpsdocs directory and save it to another
location. Do not move the files to httpdocs yet.
2. Back up databases used by applications installed in httpsdocs directory. You
can do this with the help of the mysqldump utility.
3. Remove applications from the httpsdocs directory.
4. Switch off the compatibility mode through the Panel (at Websites & Domains tab >
domain name).
5. Reinstall the required applications.
6. Upload the data you backed up on the step 1 to the httpdocs directory.
7. Restore the applications' databases by importing them to the MySQL database
server.
12 Overview of the Main Changes Since Panel 9
If you are an inexperienced user, we recommend that you leave the previously
installed applications and uploaded content in the httpsdocs directory, and host
new applications on other websites. If you need to install apps on the site operating
in compatibility mode, you can install them to the httpdocs (http://) location on
that site.
The most important concepts you should know
Domain is replaced by subscription.
The concept of a domain has been replaced with a concept of a subscription - a
hosting unit able to run multiple sites (domains and subdomains) over given
resources and services. Multi-domain hosting within one subscription is limited to
one IP address. Customers who need to host sites on different IP addresses are
advised to obtain additional subscriptions.
Resources of a client are now resources of a subscription.
Customers no longer need to redistribute their resources across domains or
subscription: Each subscription is allocated a fixed set of resources according to a
hosting plan.
SSL certificates are typically shared among all domains of a subscription.
All sites in a subscription typically share the same SSL certificate. Customers who
want to protect all sites in a subscription should consider purchasing a multi-domain
(a wildcard) SSL certificate. It is also possible to have per-domain certificates in
case Panel supports SNI.
Peculiarities of SiteBuilder upgrade
Panel 10 ships with Web Presence Builder (former SiteBuilder), but you can use
SiteBuilder 4.5 as well.
Parallels Web Presence Builder is the Panel component focused on fast and
efficient creation of websites. When Plesk with SiteBuilder is upgraded to Parallels
Plesk Panel 10, the SiteBuilder component is not actually upgraded. Instead, the
new Web Presence Builder is installed on the server, and the SiteBuilder 4.5
remains operable, however, operations on websites created in SiteBuilder 4.5 are
limited to editing and publishing.
Transfer of websites from SiteBuilder 4.5 to Web Presence Builder is not
supported.
We recommend that you create your new sites in Web Presence Builder.
Changes in storing secure content
httpdocs is the only allowed directory for storing web content accessed over secure
SSL.
The option to use a separate directory for storing web content that should be
accessed over secure SSL connections is no longer available. All web content is
now stored in a single directory - httpdocs.
Overview of the Main Changes Since Panel 9 13
The httpsdocs directory may remain in the webspace after upgrading to Parallels
Plesk Panel 10, however, we recommend that you place all content in the
httpdocs directory when uploading files to the webspace over FTP.
According to latest studies, the Internet became the most popular source of information
In this chapter:
Set Up Your First Website ................................................................................. 15
Set Up Mail Account .......................................................................................... 20
View Site Visit Statistics .................................................................................... 36
C H A P T E R 3
Quick Start with Parallels Panel
in the world leaving far behind all traditional media like TV or newspapers. Nowadays,
the first thing people do when trying to find some service offers is searching them on
the Web. Thus, the proper web presence is vital for every business. You have a
number of possibilities to present your company on the Web. Web presence may be as
simple as a contacts page or as complex as a large company website with access to
an ERP system. In both cases, you should perform the same steps to get your
business online.
We assume that you have already completed these two necessary actions before
proceeding any further:
Purchased a hosting account from a hosting provider.
Your hosting account is the access to the services vital for web presence: Internet
connectivity, disk space to store your website content, and so on. For more
information about hosting accounts in Panel, refer to the chapter Hosting Account
Administration (on page 37).
Registered a domain name.
The name people will use to access your site from their browsers. Say,
www.example.com.
These two parts - a hosting account and a domain name - make up your website. In
this chapter we will explain how to create your first website, fill it with content, create
mailboxes for users of the site, and, finally, view the site visits dynamics.
Advanced Hosting Features
Once you feel yourself more comfortable with basic Panel capabilities, try out some
advanced hosting features: Expand website functionality by installing web applications
(on page 93), secure your sites with SSL certificates (on page 96), employ databases
(on page 156), and much more. Note that hosting providers can turn off some of the
advanced features to make your GUI look simple and user friendly. We designated the
sections about features that may be turned off with the (Advanced) prefix. If you require
one of the advanced options, contact your hosting provider.
Quick Start with Parallels Panel 15
Set Up Your First Website
In this section:
1. Create Your Site ............................................................................................ 16
2. Preview Your Site .......................................................................................... 18
3. Submit Your Sites to Search Engines ............................................................ 19
Now when you have a hosting account and a domain name, the first thing you most surely
want to do is to create a website. There are two general ways to create a website:
Employ a web design studio to create a site for you and then just maintain its content.
Create a site by yourself using Web Presence Builder - the powerful tool that allows you
to create professional looking websites in few mouse clicks. Learn more in the section
Creating Websites with Web Presence Builder (on page 16).
If you purchased a site, you already have its content. In this case, you just should upload it to
Panel by one of the ways:
Upload files to your site using FTP. Learn more in the section Uploading Content over FTP
(on page 17).
Upload files using integrated File Manager. Learn more in the section Using File Manager
(on page 17).
When your site is ready, you may want to take a look at the result in your browser (on page
18).
Even the perfectly designed site will not be effective if no one knows about it. When all
design job is done, spare some time to submit your site to popular search engines (on page
19).
16 Quick Start with Parallels Panel
1. Create Your Site
In this section:
Creating Websites with Web Presence Builder ................................................. 16
Uploading Content over FTP ............................................................................. 17
Using File Manager ........................................................................................... 17
If your hosting plan provides website creation and management service using Web Presence
Builder, you can create and publish sites using it. Or you can create your site content (web
pages, scripts and graphic files that compose your site) on your home or office computer and
then publish it to the server in any of the following ways:
Through an FTP connection (most common and easiest way).
Through the Control Panel's file manager.
Through a Secure Shell connection (only for users of Linux and FreeBSD operating
systems).
Through Adobe Dreamweaver or Microsoft FrontPage software (only for users of
Microsoft Windows operating systems).
Creating Websites with Web Presence Builder
You can create and publish websites using Web Presence Builder, if this option is provided
with your hosting service.
If your hosting service does not include any sites published with Web Presence Builder or
your reached the limit of published sites, you still can create a new website with Web
Presence Builder. In this case, all website editing options in Web Presence Builder will be
available to you. To publish this website, you will need to upgrade your hosting plan.
Web Presence Builder is a great tool that enables users to create professionally looking sites
without any knowledge of HTML markup or graphic design skills. Just pick a suitable page
design and content template, add your text to pages, and publish the site.
To start creating a website using Web Presence Builder:
1. Go to either the Home tab or the Websites & Domains tab, and click Launch Web
Presence Builder.
If you have only one domain name configured, Web Presence Builder will open in a new
browser window or tab.
2. If you have several domain names or subdomains, click the corresponding
link Edit in Web Presence Builder. The Web Presence Builder wizard will open in
a new browser window or tab.
Quick Start with Parallels Panel 17
Uploading Content over FTP
To publish website through FTP:
1. Connect to your webspace on the server with an FTP client program, using
your FTP account username and password.
You can change your username and password in the Panel at the Websites & Domains tab
> Web Hosting Settings.
The FTP address should be ftp://your-domain-name.com, where your-domain-name.com
is your site's Internet address.
Enable the passive mode if you are behind a firewall.
2. Upload the files and directories of your site to the httpdocs directory. If you
use CGI scripts, place them into the cgi-bin directory.
3. Close your FTP session.
You can also set up additional FTP accounts if you need to collaborate on website content
with other users. For information, see the section Adding FTP Accounts.
Using File Manager
To upload files through the Panel's file manager:
1. If you are subscribed to several hosting packages and have access to
several webspaces associated with your account, select the required
webspace in the Subscription menu at the top of the screen.
2. Click the Websites & Domains tab.
3. Click File Manager.
4. Create or upload files and directories.
Place the files and directories of your site to the httpdocs directory. If you use CGI
scripts, place them into the cgi-bin directory.
To upload a file from your computer, click Add New File, click the Browse button to
locate the file, or specify the path to its location in the Path to file box, and then click
OK.
To upload a ZIP archive to the server and then extract its contents, click Add New File,
click the Browse button to locate the archive file, and click OK. After the file is
uploaded, select the corresponding checkbox on the left, and click Extract Files.
To create a new directory within your current location, click Add New Directory.
To create new files in the required directory, click Add New File, select the Create a file
option, specify the file name, select the Use html template checkbox, if you want file
manager to insert some basic HTML tags into the new file, and click OK. A page will
open allowing you to enter the content or HTML-formatted source of a new file. After
you finished, click OK.
18 Quick Start with Parallels Panel
To add files to a ZIP archive, select the files you want to pack, click Add to Archive, and
specify the name of your archive file.
When you upload web content through File Manager or FTP, the Panel automatically sets
the appropriate access permissions for files and directories. On Linux-based servers, the
permissions are represented as three sets of symbols, for example, 'rwx rwx r--'. The first set
tells what the owner of the file or directory can do with it; the second tells what the user
group, the file or directory belongs to, can do with the file or directory; the third set indicates
what other users (the rest of the world, that is, Internet users visiting a site) can do with the
file or directory. R means the permission to read the file or directory, W means the
permission to write to the file or directory, and X means the permission to execute the file or
look inside the directory.
To modify permissions for a file or directory on a Linux-based hosting account, click a
hyperlink representing the set of permissions in the Permissions column. If you use a
Windows-based hosting account, click the icon . Modify the permissions as desired and
click OK.
To edit the source code of a file, click .
To edit the Web page in the built-in visual editor (available only to users of Microsoft Internet
Explorer), click . When editing an HTML file, the Panel opens internal WYSIWYG editor by
default. If you want to edit the source code of the HTML file, click HTML. To return back to
WYSIWYG mode, click Design.
To view the file, click .
To rename a file or directory, click . Type in a new name and click OK.
To copy or move a file or directory to another location, select the required file or directory
using the appropriate checkbox, and click Copy/Move. Specify the destination for the file or
directory to be copied or renamed to, then click Copy to copy, or Move to move it.
To update the file or directory creation date, click Change Timestamp. The time stamp will be
updated with the current local time.
To download a file, click the corresponding icon .
To remove a file or directory, select the corresponding checkbox, and click Remove. Confirm
removal and click OK.
2. Preview Your Site
After you uploaded website files to the webspace, you can check how it will look in a web
browser, even before the information about the new site has spread in the Domain Name
System.
To preview a site:
1. If you are subscribed to several hosting packages and have access to
several webspaces associated with your account, select the required
webspace in the Subscription menu at the top of the screen.
Quick Start with Parallels Panel 19
2. Click the Websites & Domains tab.
3. In the list of domain names at the bottom of the screen, locate the website
that you want to preview and click the corresponding icon .
You site will open in a new browser window.
Note: For sites created with Web Presence Builder, protected access to site pages can work
incorrectly in Preview mode.
Sometimes, you may need to show your site to someone when your domain name is not
registered yet. There are several ways to do it without giving a person access to your hosting
account. Learn more in the section Previewing Websites (on page 90).
3. Submit Your Sites to Search Engines
To gain more visitors and drive traffic to your site after you publish it on the Internet, you
need to submit it to search engines.
To improve your site ranking in search results, consider optimizing web pages:
Include in the text contained in your web pages the frequently searched keyword
phrases, which are relevant to the topic of your site. For example, mention your product
or a topic of your interest several times in the text on a web page.
Add relevant keywords to the <title> and <meta> tags. Some search engines look for
keywords and descriptions in meta tags placed within web pages, and present these
keywords in search results.
For example, if you are selling hosting automation software, then you can include the
following tags in HTML pages of your website:
<HEAD>
<TITLE>Ordering hosting automation software
</TITLE>
<META name="keywords" content="order,hosting,software">
<META name="description" content="Ordering Hosting Automation Software">
</HEAD>
Separate the keywords with a comma without white spaces.
After you optimize the website and publish it to your hosting account, submit it to search
engines, such as Google, Yahoo, Bing, and other engines that you know to be popular in
your country.
To submit a site to Google, visit http://www.google.com/addurl/.
To submit a site to Yahoo, visit https://siteexplorer.search.yahoo.com/submit.
To submit a site to Bing, visit http://www.bing.com/webmaster/SubmitSitePage.aspx.
20 Quick Start with Parallels Panel
Set Up Mail Account
In this section:
1. Create Mail Account ...................................................................................... 20
2. Access Your Mailbox ..................................................................................... 21
Once your website is ready, you can perform mail configuration. You may decide to create
several mail accounts, say a separate account for each of company employees.Note that a
number and size of mailboxes is limited by your hosting plan.
1. Create Mail Account
To create an e-mail address:
1. If you are subscribed to several hosting packages and have access to
several webspaces associated with your account, in the Subscription menu at
the top of the screen, select the required webspace.
2. Click the Mail tab.
3. Click Create E-mail Address.
4. Type the left part of the e-mail address before the @ sign, and, if you have
several domain names on your account, select the domain name under
which the e-mail address will be created.
5. Leave the Mailbox checkbox selected.
Clearing this checkbox makes sense only if you want to use this address as a mail
forwarder, which will forward all incoming mail to another address.
6. Specify the mailbox size or use the default size defined by the provider's
policy or your service plan.
7. Specify a password consisting of five or more Latin characters.
8. Click OK.
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2. Access Your Mailbox
In this section:
Access from Webmail ........................................................................................ 21
Access from Microsoft Office Outlook ................................................................ 22
Access from Microsoft Outlook Express ............................................................ 25
Access from Mozilla Thunderbird ...................................................................... 29
Access from Apple Mail ..................................................................................... 31
There are two ways to access a mailbox for sending and receiving e-mail messages:
Set up and use an e-mail client program on your computer.
Use a web browser to connect to the webmail interface. Webmail interface is provided by
Horde IMP Webmail software, which is installed by default. You can either use the default
Horde IMP Webmail, or install Atmail Webmail Lite software.
Access from Webmail
To access your mailbox through webmail, do any of the following:
In a Web browser, visit the URL webmail.example.com, where example.com is the
Internet address of your website. When prompted, specify your full e-mail address as the
username (for example, mail@example.com), and specify the password that you use for
logging in to the Panel.
When logged in to the Panel, click the Mail tab, and in the list of e-mail addresses, click
an icon corresponding to the e-mail address you need.
22 Quick Start with Parallels Panel
Access from Microsoft Office Outlook
To set up Microsoft Office Outlook 2010:
1. Open Microsoft Office Outlook.
2. Go to File > Info > Account Settings.
3. On the E-mail tab, click New.
4. Leave the option E-mail Account selected. Click Next.
5. Select the checkbox Manually configure server settings or additional server types.
Click Next.
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6. Select the Internet E-mail option and click Next.
24 Quick Start with Parallels Panel
7. Specify the following:
Your name.
Your e-mail address.
Account type. If you want to keep copies of messages on the server, select the IMAP
option. If you do not want to keep any messages on the server, select the POP3
option. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
Incoming mail server. Type your domain name. For example, example.com.
Outgoing mail server. Type your domain name. For example, example.com.
Username for logging in to the mailbox. Specify your full e-mail address.
Password for logging in to the mailbox. Most likely, this password coincides with the
password you use for logging in to Panel.
8. Click Next.
9. Click Finish.
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Access from Microsoft Outlook Express
The instructions provided in this section were verified against Microsoft Outlook Express 6.
They might not work with earlier or later versions of Microsoft Outlook Express.
To set up Microsoft Outlook Express:
1. Open Microsoft Outlook Express.
2. Go to Tools > Accounts.
3. Click the Add button and select the Mail item.
4. Enter your name as you want it to appear in any messages you send, and
click Next.
5. Type your e-mail address, and click Next.
26 Quick Start with Parallels Panel
6. Specify the following settings:
Protocol of your incoming mail server.
If you want to keep copies of messages on the server, select the IMAP option. If you
do not want to keep any messages on the server, select the POP3 option. Selecting
IMAP will also allow you to train the SpamAssassin spam filter on e-mail messages
you receive, if SpamAssassin is enabled on the server.
Incoming mail server. Specify your website's Internet address.
Outgoing mail server. Specify your website's Internet address.
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7. Click Next.
8. Specify the following:
Your account name. Type your e-mail address in the Account name box.
Your password. Most likely, this password coincides with the password you use for
logging in to the Panel.
Remember password checkbox. Leave it selected if you do not want to be prompted to
enter password each time your e-mail program connects to the mail server to check
for new mail, and click Next.
28 Quick Start with Parallels Panel
9. To complete setting up your e-mail program, click Finish.
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Access from Mozilla Thunderbird
The instructions provided in this section were verified against Mozilla Thunderbird 3. They
might not work with earlier or later versions of Mozilla Thunderbird.
To set up Mozilla Thunderbird:
1. Open Mozilla Thunderbird.
2. Go to File > New > Mail Account.
3. Specify the following:
Your name, as you want it to appear in any messages you send.
Your e-mail address and password.
4. Click Continue.
5. If Thunderbird fails to find the settings automatically, specify the following:
Protocol of your incoming mail server.
If you want to keep copies of messages on the server, select the IMAP option. If you
do not want to keep any messages on the server, select the POP3 option. Selecting
IMAP will also allow you to train the SpamAssassin spam filter on e-mail messages
you receive, if SpamAssassin is enabled on the server.
Incoming server address. Specify your website's Internet address.
Outgoing server address. Specify your website's Internet address.
30 Quick Start with Parallels Panel
6. Click Create Account.
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