Parallels PLESK PANEL 10.1 DEPLOYMENT GUIDE

Parallels® Plesk Panel
Copyright Notice
Parallels Holdings, Ltd.
c/o Parallels International GMbH
Vordergasse 49
CH8200 Schaffhausen
Switzerland
Phone: +41 526320 411
Fax: +41 52672 2010
Copyright © 1999-2011 Parallels Holdings, Ltd. and its affiliates. All rights reserved.
This product is protected by United States and international copyright laws. The product’s
underlying technology, patents, and trademarks are listed at http://www.parallels.com/trademarks.
Microsoft, Windows, Windows Server, Windows NT, Windows Vista, and MS-DOS are registered
trademarks of Microsoft Corporation.
Linux is a registered trademark of Linus Torvalds.
Mac is a registered trademark of Apple, Inc.
All other marks and names mentioned herein may be trademarks of their respective owners.
Contents
Preface 4
Typographical Conventions ........................................................................................................... 4
Feedback ....................................................................................................................................... 5
About This Document 6
Installation and Upgrade Requirements 7
Installation and Upgrade on Linux ................................................................................................. 7
Installation and Upgrade on Windows ........................................................................................... 8
Installing the Panel 9
Installation from the Web Interface .............................................................................................. 10
Installation from the Command Line............................................................................................ 12
Installation Using One-Click Installer........................................................................................... 14
Initializing the Panel..................................................................................................................... 15
Upgrading the Panel 16
Upgrade from the Web Interface ................................................................................................. 17
Upgrade from the Command Line ............................................................................................... 19
Upgrading Standalone Parallels Plesk Billing to the Panel 21
Installing and Upgrading License Keys 23
Installing License Keys ................................................................................................................ 23
Upgrading a Trial License Key .................................................................................................... 24
Configuring the Panel for Linux to Access Vendor Updates 25
Enabling Support for SecureLVE 26
Troubleshooting the Installation and Upgrade Process 27
You are unable to deselect the SiteBuilder component when installing the Panel ..................... 28
The system does not recognize that IIS is installed during the Panel installation ...................... 28
You are unable to install the Kaspersky component on Windows 2008 ..................................... 29
4 Preface
In this section:
Typographical Conventions ............................................................................... 4
Feedback .......................................................................................................... 5
Formatting convention
Type of Information
Example
Special Bold
Items you must select, such as menu options, command buttons, or items in a list.
Go to the QoS tab. Titles of chapters, sections, and subsections.
Read the Basic Administration chapter.
Italics
Used to emphasize the importance of a point, to introduce a term or to designate a command line placeholder, which is to be replaced with a real name or value.
The system supports the so called wildcard character search.
Monospace
The names of style sheet selectors, files and directories, and CSS fragments.
The license file is called license.key.

Preface

Typographical Conventions

The following kinds of formatting in the text identify special information.
Preface 5
Preformatted Bold
What you type, contrasted with on-screen computer output.
Unix/Linux:
# cd /root/rpms/php
Windows:
>cd %myfolder%
Preformatted
On-screen computer output in your command-line sessions; source code in XML, C++, or other programming languages.
Unix/Linux:
# ls –al /files
total 14470
Windows:
>ping localhost
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Feedback

If you have found an error in this guide, or if you have suggestions or ideas on how to improve this guide, please send your feedback using the online form at
http://www.parallels.com/en/support/usersdoc/. Please include in your report the guides title,
chapter and section titles, and the fragment of text in which you have found an error.
Purpose
C H A P T E R 1

About This Document

The purpose of this document is to provide information sufficient to install and upgrade Parallels Plesk Panel (hereinafter referred to as the Panel) on a physical or virtual server. This document is addressed to hosters who wish to turn their servers into a complete hosting solution and offer hosting services to their customers. The recommendations within the document are what we believe to be the best practice ­fully tested and guaranteed - when installing and configuring the Panel.
Scope
The Panel customers are divided into two major groups - hosters and hosting service providers. A typical hoster owns one or several physical or virtual servers and offers the hosting services directly to their customers. A hosting service provider generally has more complex infrastructure and they resell the Panel to hosters.
This document is devoted to the first group - hosters. It explains how to install or upgrade the Panel onto their environment.
To facilitate the needs of service providers, we offer a separate document called Parallels Plesk Panel 10.1 Deployment Guide. This document explains how to the automate the Panel deployment, and how to deploy the Panel inside Parallels Virtuozzo Containers.
Overview
Chapter Installation and Upgrade Requirements” as the name suggests discusses the requirements you should meet before starting the installation or upgrade.
Chapter Installing the Panel” covers the installation of the Panel both under Linux and Windows.
Chapter Upgrade the Panel” addresses the upgrade of previous Panel versions to the latest one both under Linux and Windows. It includes the upgrade of Panels bundled with Parallels Plesk Billing.
Chapter Installing and Upgrading License Keys” explains how to install or upgrade the Panel license key.
Chapter Configuring the Panel for Linux to Access Vendor Updates” guides you on how to keep your servers operating system up-to-date.
Chapter Enabling Support for SecureLVE” describes how to turn on the Secure Lightweight Virtual Environment (SecureLVE) extension on a server running Cloud Linux.
Chapter Troubleshooting the Installation and Upgrade Process” describes how to troubleshoot difficulties that may occur when you try to install or upgrade the Panel.
Before you install the Panel on your server, make sure you meet the requirements
In this chapter:
Installation and Upgrade on Linux ..................................................................... 7
Installation and Upgrade on Windows ............................................................... 8
C H A P T E R 2

Installation and Upgrade Requirements

stated in the following sections.

Installation and Upgrade on Linux

Before installing or upgrading Parallels Plesk Panel for Linux, make sure that the following requirements are met:
A static IP address is preliminarily configured. If you wish to install the Customer &
Business Manager component, you also should have a host name that resolves to this IP address.
PHP 5 is required for the brand new SiteBuilder component.
The disk space allocated to the /tmp directory exceeds 3 GB.
A user who runs the installer is able to execute files in the /tmp directory. This
makes it possible to install the system packages required for the Panel. When the installation is completed, we recommend you to mount /tmp with the noexec option. For details on how to do it, see http://kb.parallels.com/en/1410 (http://kb.parallels.com/en/1410).
If you run Debian, CloudLinux, or Ubuntu, add updates and security repositories to
your apt (package manager) configuration.
Your hard drive must be properly partitioned. For instructions, see the article at
http://kb.parallels.com/article_17_819_en.html on partitioning tips.
Additionally, we recommend you to install the Panel on a clean operating system.
8 Installation and Upgrade Requirements

Installation and Upgrade on Windows

Before installing or upgrading Parallels Plesk Panel for Windows, make sure that the following requirements are met:
Before starting the installation process we strongly recommend that you create a
full system backup of the entire server.
Internet Information Services (IIS) should be installed with World Wide Web
(WWW) Service and File Transfer Protocol (FTP) Service support.
A static IP address should be configured in the OS prior to the Panel installation.
The installation path of the Panel must contain only ASCII symbols.
The Panel can be installed only on NTFS partition.
If you plan to use Microsoft SQL Server support in the Panel, the SQL Server
should be installed and configured to use standard or mixed security mode. If the SQL Server is not installed, you can select it to be installed with the Panel and configured with administrator name sa and a random password.
Note: To install Microsoft SQL Server 2008 as a part of Plesk installation, preliminarily install Microsoft Installer 4.5 and .NET Framework 2.0 SP 2. If you are running Windows 2003 server install the Service Pack 2 for Windows 2003 before installing the Panel.
To install the Panel on Linux- or Windows-based servers, use the Parallels Installer
In this chapter:
Installation from the Web Interface .................................................................... 10
Installation from the Command Line .................................................................. 12
Installation Using One-Click Installer ................................................................. 14
Initializing the Panel .......................................................................................... 15
C H A P T E R 3

Installing the Panel

utility. The utility connects to the Parallels Updates server where the Panel packages are stored, retrieves required packages and installs them.
The Parallels Installer utility is available for downloading from
http://www.parallels.com/products/plesk/download/. There are several distributions of
Parallels Installer created for different operating systems and platforms, so be sure to obtain the Parallels Installer that matches your host operating systems. Normally, Parallels Installer binaries are distributed under names in the following format:
parallels_installer_v<installer version>_os_<operating system version>_<platform>. Parallels Installer works in either via a Web graphical user
interface or command line.
If you run Linux and wish to quickly install the latest version of the Panel in the typical configuration, we recommend that you use our separate utility One-Click Installer. Learn more about this tool in a corresponding section of this chapter.
After the installation, perform the initial configuration of the Panel. Until the Panel is initialized, any other operations are prohibited. Initialization sets the Panel administrator password, e-mail, and contact information.
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