This product is protected by United States and international copyright laws. The product’s underlying technology,
patents, and trademarks are listed at http://www.parallels.com/about/legal/.
Microsoft, Windows, Windows Server, Windows Vista are registered trademarks of Microsoft Corporation.
Apple, Mac, the Mac logo, OS X, macOS, iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the US
and other countries.
Linux is a registered trademark of Linus Torvalds.
All other marks and names mentioned herein may be trademarks of their respective owners.
Blocking and Removing Members of a Business Account ............................................... 35
Support and Downloads ......................................................................................... 36
Index ........................................................................................................................ 37
C HAPTER 1
Introduction
This guide describes how to sign up for a Parallels Account and register a Parallels Desktop
Business Edition subscription. It then describes how to use your new Parallels Account to manage
your business subscriptions and licenses.
Note: If the Parallels My Account user interface that you see in a web browser doesn't match the one
described here, then you must be on the old version and should read a different guide. Download the
licensing guide for your version of Parallels My Account from
http://download.parallels.com/desktop/v13/docs/en_US/Parallels-Desktop-Business-Edition-LicensingGuide-Old-Version.pdf. For more info, please also see the subsection below.
Parallels My Account versions
At the time of this writing, there are two versions of Parallels My Account that can be accessed at
the following URLs:
• New version: https://my.parallels.com
• Old version: https://account.parallels.com
This guide describes the new version. If you are an existing customer and would like to continue
using the old version, click the Old Version link at the bottom of the Parallels My Account web
page, as shown below.
C HAPTER 2
Sign Up and Register a Subscription
After you purchase a Parallels Desktop for Mac Business Edition subscription, you need to register
it in Parallels My Account. The registration will provide you with the ability to manage your
subscriptions, licenses, and Parallels Desktop installations in one place.
In This Chapter
Create a Parallels Account and Register a Subscription ............................................ 5
License Renewal and Update ................................................................................... 11
Create a Parallels Account and Register a
Subscription
Before you can activate Parallels Desktop Business Edition on Mac computers, you need to create
a Parallels Account and register your subscription. The instructions below describe how to do it.
Personal vs. Business Account
There are two types of Parallels accounts:
•Personal account is used to manage subscriptions to Parallels consumer products. The
account is also required to manage Parallels business products.
•Business account is used to manage business products, such as Parallels Desktop for Mac
Business Edition. A business account is created for your organization when you register a
business subscription for the first time.
What you should read next
• If you are a new customer and don't have a Parallels Account, continue reading this section.
• If you already have a personal account (but not a business account), you may skip to Create a
Business Account (p. 9).
•If you already have both personal and business accounts, you may skip to Register a
Subscription (p. 10).
Sign Up and Register a Subscription
Create a Parallels Account
1 Visit Parallels My Account at https://my.parallels.com
2 On the Welcome to Parallels My Account page, click Sign Up.
6
Sign Up and Register a Subscription
3 Enter your first and last name, email address, and password.
4 Read the Parallels Terms of Use and if you agree, select the I agree with Parallels Terms of
Use option.
5 Click Sign Up to continue.
7
Sign Up and Register a Subscription
6 In the dialog that opens, type your Parallels Desktop Business Edition license key that you
received with your subscription and click Register.
7 In the Provide your business details dialog, enter you company name, address, and phone
number.
8 Click Register.
8
Sign Up and Register a Subscription
9 You will now be taken to Dashboard, which is the home page of your Parallels Account where
you can see your registered Parallels products.
Hint: To return to the Dashboard from any other area of Parallels My Account, simply click the
Dashboard link on the page header at any time.
Summary
After completing the steps above:
• A personal Parallels account is created for you.
• A business Parallels account is created for your organization to which you are assigned as the
account administrator.
• Your Parallels Desktop Business Edition license key is registered and can be used to activate
Parallels Desktop on Mac computers in your organization.
Create a Business Account
If you already have a personal Parallels Account (but not a business account) and would like to
register a business subscription, do the following:
1 Visit Parallels My Account at https://my.parallels.com
2 Sign in using your email address and password.
3 Click Register Key on the page header.
4 Input your Parallels Desktop Business Edition license key and click Register.
9
Sign Up and Register a Subscription
5 In the Provide your business details dialog, enter you company name, address, and phone
number.
6 Click Register.
7 You will now be taken to Dashboard where you can see your registered Parallels products.
Summary
After completing the steps above:
• A business Parallels account is created for your organization to which you are assigned as the
account administrator.
• Your Parallels Desktop Business Edition license key is registered and can be used to activate
Parallels Desktop on Mac computers in your organization.
• You can manage your business subscription(s) by signing in to your personal account and then
selecting the business account from the drop down list in the upper left.
Register a Subscription
If you would like to register a business subscription using your existing business account, do the
following:
1 Sign in to Parallels My Account using your personal account email address and password.
2 Click Register Key on the page header.
3 Input your license key and enter a name you would like to use for the subscription in your
Parallels Account.
4 Click Register.
Your subscription is now registered and can be used to activate Parallels Desktop Business Edition
on Mac computers.
10
Sign Up and Register a Subscription
Subscription Duration
When you receive your Parallels Desktop Business Edition license key, your subscription becomes
effective immediately. When you activate Parallels Desktop on a Mac computer using the license
key that came with your subscription, it will stay active for the duration of the subscription.
You should renew your subscription in advance of the expiration date to avoid any unintended
service interruption. If you miss the expiration date and don't renew your subscription, Parallels
Desktop will stop working on your users' computers.
License Renewal and Update
A Parallels Desktop Business Edition license is renewed automatically via the Internet. When
Parallels Desktop is running on a Mac, it sends a license renewal request to the Parallels Licensing
Server at random intervals. Once a license update is available, it is automatically downloaded and
installed. Please note that if the license key expires, Parallels Desktop will continue to run on a Mac
until it checks in with the Parallels Licensing Server. This could be anywhere from a few minutes to
seven days.
Parallels Desktop uses port 443 (the standard SSL port) to communicate with the Parallels
Licensing Server from which it obtains license updates.
11
C HAPTER 3
Manage Subscriptions, Licenses, and
Computers
This chapter describes how to use your Parallels Account to manage your subscriptions, licenses,
and computers with active Parallels Desktop installations.
In This Chapter
View Subscriptions and Subscription Details ............................................................ 13