System Requirements ................................................................................................................................... 4
First Start ..................................................................................................................................................... 5
Using the Product .................................................................................................................................................. 8
Changing Program Settings ............................................................................................................... 15
General Options .................................................................................................................................................. 19
Managing Backup Jobs ........................................................................................................................................ 46
Windows Restore Scenarios ........................................................................................................................ 49
Restoring Individual Files and Folders ................................................................................................................. 49
Restoring an Entire Disk or Separate Volumes .................................................................................................... 51
Mounting a Backup Image ................................................................................................................................... 55
Adding a Backup Image ....................................................................................................................................... 56
Transferring Files between Storages ................................................................................................................... 57
Restoring a Failed System ................................................................................................................................... 59
Creating a Partition ............................................................................................................................................. 65
Formatting a Partition ......................................................................................................................................... 67
Deleting a Partition.............................................................................................................................................. 67
Moving/Resizing a Partition ................................................................................................................................ 68
Undeleting a Partition ......................................................................................................................................... 68
Converting File System ........................................................................................................................................ 70
Changing Drive Letter .......................................................................................................................................... 72
Making Partition Active/Inactive ......................................................................................................................... 73
Splitting a Partition .............................................................................................................................................. 74
Redistributing Free Space .................................................................................................................................... 77
Converting to Logical/Primary ............................................................................................................................. 81
Changing Serial Number ...................................................................................................................................... 82
Converting a Partition Table ................................................................................................................................ 83
Editing Disk Sectors ............................................................................................................................................. 84
Adding Specific Drivers ............................................................................................................................... 97
Hard Disk Manager 16 is an integrated set of powerful tools that is specially designed to tackle most of the
problems you might face while using PC. Its functionality covers all aspects of a computer life cycle beginning from
carrying out all the necessary partitioning operations to install the system from scratch and providing its data
reliable protection to secure utilization of an outdated hard disk.
In this guide you will find the answers to many of the technical questions, which might arise while using our
program.
Our company is constantly releasing new versions and updates to its software, that's why images
shown in this manual may be different from what you see on your screen.
Getting Started
Product Components
•Windows installation package for regular system and data protection, drive partitioning, OS migration,
and other operations. It’s the main component of the product.
•WinPE bootable environment for emergency scenarios. You can prepare it on a USB thumb drive or in an
ISO file with the program’s wizard (highly recommended). Additionally to the Windows wizards and dialogs,
this media includes several more utilities that help you add missing hardware drivers, set up network
environment, and fix OS boot problems.
System Requirements
For the Windows installation package
•Windows 7 SP1 and later. Please note that the list of supported Windows versions may vary for your
product.
•Opened ports in Firewall: inbound and outbound 80, 443
For the WinPE bootable environment
• Intel Pentium III CPU or its equivalent, with 1000 MHz processor clock speed
• At least 1 GB of RAM
During the installation additional free space (up to 1GB) will be required.
In case there is some previous version of the program installed on the computer, the program will
• Network card to send/retrieve data to/from a network computer
• Recordable CD/DVD drive to burn data to compact discs
• External USB hard drive to store data
Installation
Before the installation, please make sure the systems requirements are met. If everything is OK, please do the
following to install the product:
1. Click on the supplied setup file to initiate the installation. First your system will be checked for the presence
2. Then your system will be checked for the presence of Microsoft .NET 4.0 or later and if not found, it will be
3. The Welcome page will inform that the application is being installed. Click Next to continue.
4. Please Read Paragon License Agreement carefully and then select the appropriate option to accept.
offer the user to uninstall it first.
of Visual Studio C++ 2015 Redistributable and if not found, it will be installed automatically (comes with
the installation package). Note! Before installing this library in Windows 8.1 or Windows Server 2012 R2,
the following OS updates should be present: KB2919442, KB2919355.
downloaded from Microsoft’s website and then installed.
Otherwise you won’t be able to proceed with the installation.
5. The final page reports the end of the setup process. Click Finish to complete the wizard.
First Start
Activating Free Functions
1. After the installation you can see a program icon on the Windows desktop. Double click it to launch.
2. Once started, you will see an activation dialog. Hard Disk Manager is a commercially distributed product
that includes basic drive partitioning and disaster recovery features that you can use completely for free
after the activation over the Internet. Please note that you have 5 days to try the basic disaster recovery
features without the activation at all. Click Activate to proceed.
3. In the opened dialog enter an email and password of your Paragon’s account, then click Sign in. If you
4. The product activation completes automatically after signing in to your account.
Depending on the product version, you may have a 30-day activation free period.
don’t have an account yet, please create it by clicking the corresponding option. Alternatively, you can sign
in with your Facebook account.
Buying Locked Functions
You can purchase a locked product feature or an entire functionality scope either in your MyParagon Account or
directly from the program’s interface (recommended).
1. Select a locked product element, then click Unlock.
3. Depending on your selection, you will be prompted to buy a corresponding license or a set of licenses with
a good discount. Please note that one consumer license can be activated and used on three different
devices simultaneously, while the scope of a business license is subject to negotiation with the Sales Team
and may vary for each customer. By clicking Proceed to checkout below the desired license, you will be
redirected to Paragon’s e-shop, where you can complete the purchase.
4. As a result the purchased license will be binded to your MyParagon Account. All you need is to activate it
on the computer.
Activating Paid Functions
If you have purchased a product license online and it’s binded to your MyParagon Account (the main scenario),
please consult the Managing Account
the corresponding locked product functions. If you’ve got a serial number at your disposal, which is not registered
in MyParagon Account, please take the following steps:
1. Select a locked product feature or an entire functionality scope, which serial number you have, then click
The upper area of the main window contains several tabs: Home, Tools and Expert view
.
Home
Use this tab to change the program settings, manage your account, build bootable recovery media, collect program
logs, or go to Paragon’s website to download a free update, register the product, visit Paragon’s Knowledge Base,
etc.
For more details, please consult the following chapters:
10
- Changing Program Settings
- Managing Account
- Building Recovery Media
- Troubleshooting
Tools
It is displayed each time you launch the program
. Use this tab to see the layout of system storage devices, open
program wizards and dialogs, monitor backup activities and some other actions.
Functionality Scopes
For your convenience, the product functions are distributed among four groups. For example, partitions become
resizable and can be moved directly on the Disk Map only when you are in Partition Manager, while ‘My Backups’
tab appears in Backup & Recovery. If you’d like everything to be available in one view, just go to Expert view
.
Virtual Operations Bar
By default, the program does not accomplish operations that may destroy the on-disk data (format, delete, restore,
etc.) immediately, but places them on a special list (the so-called simulation mode). First it helps to avoid possible
mistakes as you should confirm all provided changes. Second it saves your time and effort when executing several
operations, as you don’t need to wait for each operation to physically complete before proceeding to the next
operation.
A corresponding bar appears in the upper area after you accomplish a potentially dangerous operation.
• Apply. Click to physically execute pending changes.
• Discard. Click to cancel all pending changes.
• Show changes. Click to see and manage pending changes.
Select Old disk layout to see your disks before accomplishing pending changes.
Select New disk layout to see your disks after accomplishing pending changes. Use the arrow buttons
below to see how the target disk layout changes after each operation.
•Undo. Click to cancel the last pending operation.
12
• Redo. Click to cancel the last undo pending operation.
• Generate script. Generate a script out of all pending changes. A script may describe one or several
operations with macro-language commands. The program installation package includes an interpreter
utility “hdmengine_scriptsapp.exe” that allows executing any set of operations automatically in the
unattended mode. For more details, please consult Using the Command Prompt
.
If necessary, you can change the default location and filename for the created script file.
To learn more about scripts, please consult the Paragon Scripting Language manual.
The Disk Map displays the layout of storage devices. Each device is represented with a rectangle bar that contains
small-sized bars, which represent partitions or logical disks. By looking at the size of the bar’s shaded area it is
possible to estimate the used disk space.
Large-sized bars display the following information about storage devices:
• Type (physical, virtual),
• Used partitioning scheme (MBR or GPT),
• Total capacity.
Small-sized bars display the following information about logical disks and blocks of free space:
• Volume label (if exists),
• Total size,
• File system.
Left click a disk, volume, or block of free space to call a context-sensitive menu with detailed information on the
selected object and a list of available operations.
For more details, please consult the following chapters:
- Protecting System and Data
- Managing Partitions and Disks
- Erasing Data
- Copying Data
Wizards
Wizards are also grouped by functionality scopes. If the program window is relatively small, the wizards get into
several tabs. Use the arrow buttons to switch between them. In Expert view
you can choose what wizards to
display and to hide.
Management Tabs
•Select My Computer (opened by default) to see the layout of storage devices. This tab is available in all
four functionality scopes.
•Select My Backups > Single backups>>> to see all configured one-shot backup tasks or My Backups >
Backup jobs>>> to see configured regular backup routines. Left click a backup image to call a context-
sensitive menu with detailed information on the selected object and a list of available operations. Please
note that this tab is only available in Backup & Recovery scope or Expert view
At each program start and after clicking Refresh, all backup data files are checked for availability. As a result,
the program marks each backup image with one of the following flags:
• Green circle means that all files required for restoring a backup image are available.
• Grey circle means that remote backup storage where a backup image resides is not available, either
the specific external drive is not connected or network share cannot be reached (a network connection
problem or the remote computer is switched off).
•Red circle means that a backup image is corrupted and cannot be restored. This problem can have
different reasons, those that can be fixed and those that cannot.
For more details, please consult the following chapters:
- Restoring Individual Files and Folders
- Restoring an Entire Disk or Separate Volumes
- Mounting a Backup Image
- Checking Backup Integrity
- Pinning Backup
- Repairing Corrupted Backup
- Adding a Backup Image
•Select My Activities to see completed, scheduled and currently executed operations and their statuses.
Please note that this tab is only available in Backup & Recovery scope.
For any scheduled backup job you can call a context-sensitive menu with detailed information on the selected
object and a list of available operations. For more details, please consult Managing Backup Jobs
.
Expert view
Use this tab to have all product functions in one view. This mode also allows you to adjust the working environment
by hiding wizards you don’t need.
Changing Program Settings
Select Home > Settings to access the program settings. All settings are grouped into several sections, which
functions are described in the following paragraphs. By selecting a section from the list, you can open a set of
options.
•Allow simulation mode (enabled by default). The simulation mode is an effective way of protection from
any troubles, since no potentially dangerous operation is executed until confirmation, thus giving you a
second chance to weigh all pros and cons of this or that particular operation. For more details, please
consult Tools
.
•Close progress dialog automatically. Mark the checkbox to automatically close the progress dialog after
accomplishing operations.
CD/DVD/BD Recording Options
•Burn every CD/DVD/BD to the end. By default, the program does not create ISO 9660 compliant burning
sessions, as it processes data on-the-fly and can only estimate the resulted session size. That’s why no third
party tool will get access to the recorded data. To tackle the issue, mark the checkbox to make the program
create a standard Disk-at-Once session. It may slow down the burning process, as every CD/DVD/BD will be
recorded up to the end, no matter how much actual information to contain.
•Recording speed. Define how fast compact discs should be recorded (minimum, normal and maximum).
Besides there is automatic mode when the program sets the most appropriate speed for each disc.
Our program automatically detects supported enterprise-level applications deployed in the system by the presence
of the corresponding VSS writers and displays them in the upper list. If a found application is being protected with
a specially designed tool, please select it in the list to exclude from backup operations. This will help you to
significantly improve backup performance of your Windows server, minimize backup storage, and eliminate
interference.
Supported enterprise-level applications:
• MS Exchange
• MS SQL
• MS SharePoint
• MS Hyper-V
• VMware Server
Additionally, in the lower list you can see all other VSS writers running in the system for you to choose those you
don’t need to back up.
Windows OS may not run correctly after restore if you exclude system writers from backup.
•Partition Alignment Mode. There are three options you can choose from:
- Legacy. DOS and Windows operating systems before Vista required that partitions had to be aligned to
the “disk cylinder” or 63 sectors to address and access sectors correctly. It was OK until 4K hard drives
came into scene. When partitions are aligned this way on a 4K disk, each logical cluster is linked to two
physical 4K clusters, which leads to double read-write operations.
- Vista. Since Windows Vista operating systems do not use the archaic CHS (cylinder/head/sector)
addressing scheme, but the Logical Block Addressing (LBA), where sectors are addressed continuously
over the whole disk drive. It is optimal for both, 512B and new 4K disks.
- Inheritance. Select the option to disable the automatic partition alignment.
•Check FS integrity policy. Accomplishment of any data-sensitive operation (resize, move, merge,
redistribute, change cluster size, etc.) is potential with data loss. To minimize this risk, it’s recommended to
check integrity of your file system before this type of operations, despite the fact that it’s quite time
consuming. We offer you several options to let you choose, which is best for you:
- Always. Maximum protection, but minimal performance. The file system integrity will be checked each
time it’s necessary to guarantee the maximum protection for the on-disk data.
- Once. Standard protection with acceptable performance. The file system integrity will be checked for
each volume only once just before accomplishing data-sensitive operations.
- Never. No protection, but maximum performance. If you’re not 100% sure your disk is rock solid,
please do not use this option.
•Data Loss Protection mode. To guarantee safety for your information when a data-sensitive operation has
been abruptly interrupted as a result of a computer reset, or a power outage, there are several techniques,
that correspond to the options below:
- Do not protect. No protection, but maximum performance. If you’re not 100% sure you’re completely
safe from a power outage, or an accidental reset of your computer, please do not use this option.
- Reset. Standard protection with acceptable performance. Maintaining a special journal, our program
enables to automatically complete a data-sensitive operation interrupted by an accidental reset of your
computer from our bootable recovery media, thus reviving the corrupted partition.
- Power loss. Maximum protection, but minimal performance. Besides journaling, our program will also
disable cache of your disk when accomplishing data-sensitive operations to avoid data loss even in
case of a power outage.
•Ask confirmation when converting FAT16 to FAT32. Mark the checkbox to automatically request
confirmation before converting FAT16 to FAT32. There are a number of situations when this kind of
conversion is the only way to accomplish the operation. For instance, you are going to transfer your
software environment to a larger hard disk with the proportional resize of existing partitions. As a result
you may get original FAT16 partitions go beyond the 4GB limit. Thus without conversion to FAT32, this
operation will in no way be possible to accomplish. The same goes for any copy disk/partition or restore
disk/partition operation involving an extra upsizing.
Notifications Section
Credentials Options
The program can be set up to notify you by email about successful completion and/or failure of most operations.
Notifications are enabled on the last page of program wizards, while in this section you should specify an email and
password of a valid Paragon’s account. This email address will be used as recipient to receive notifications. If you
don’t have an account yet, please create it by following the provided hyperlink.
When you’re done with the account credentials, check notifications can reach the destination mailbox by clicking
the corresponding button. You don't need to reply to the test email.
1. Select Home > Account. In the opened dialog enter an email and password of your Paragon’s account,
then click Sign in. If you don’t have an account yet, please create it by clicking the corresponding option.
Alternatively, you can sign in with your Facebook account.
2. If a success, you can see a list of purchased product licenses. Click Activate on this computer to enable
paid features on the computer.
3. Use Show details > opposite a product license to see the current activation status.
If you need to activate a license on one of your computers, but all three slots are already occupied,
please use MyParagon Account to release the activation from one of your machines or purchase
23
one more license.
WAIK/ADK is a Microsoft’s proprietary tool and can be obtained from its Download Center for free.
Moreover you will need to download a version, which is suitable for your Windows OS – Recovery
Building Recovery Media
The program includes a user-friendly wizard that will guide you through the process of creating a WinPE-based
recovery media on a USB thumb drive or in an ISO file to later burn it to CD/DVD. For advanced users, there are
capabilities to add drivers for specific hardware devices, configure network settings, and map network shares in the
process.
1. Select Home > Recovery Media Builder.
2. The welcome page introduces the wizard’s functionality. Besides you can see two options here:
•Advanced mode. Please mark this option if you’d like the future bootable media to have pre-configured
network settings, mapped network resources, or injected drivers for specific storage controllers or network
cards.
•Use ADK/WAIK. Recovery Media Builder doesn’t require Windows Assessment and Deployment Kit (ADK)
or Automated Installation Kit (WAIK) to be installed in the system to build a WinPE-based environment, as it
can directly use WIM image inside the operating system. However, some system builders remove this
image from preinstalled Windows OS. If this is your case, mark the option to use ADK/WAIK. You will also
need it to create an ISO image of the WinPE environment.
Please note that you need a genuine Windows installation to be able to download this tool.
24
Media Builder automatically detects your system and offers the required download link.
3. Click on Removable flash media, then select a thumb drive of at least 512MB in size from the list of flash
memory devices available in the system at the moment (if several). If you’d like to create an ISO image of
the WinPE environment, please use the corresponding option.
4. If selecting a thumb drive, the wizard will warn you that all data on it will be deleted.
Additional steps of the advanced mode
5. Inject additional drivers for specific storage controllers or network cards. First click on the required link.
In the opened dialog browse for an .INF file of the required driver package located on a floppy disk, local
disk, CD/DVD or a network share.
Recovery Media Builder can build 32-bit WinPE media configured to the uEFI mode, which is the
If successfully injected, you can see the specified driver on the list. If you’d like to add another driver, please
repeat the procedure.
only type compatible with Windows pads running on Intel Atom.
By default, WinPE environment doesn’t support touch screens, thus Windows pads can only be
managed by mouse and/or keyboard. You can add required drivers however through our driver
injector.
6. Set up a network connection if needed. You’ve got several options to choose from:
•Connect to network automatically... Specify the following parameters if you’d like to have an active
network connection once the bootable environment has been started up:
- A network adapter to use. Select a network adapter (if several in the system) to be used for the
network connection.
- IP address settings. Choose whether to get an IP address automatically from a DHCP server or set
it manually.
•Connect to network manually... If selecting this option you will be prompted to configure network
properties each time the computer has been started up from the bootable media.
The wizard won’t continue until you install WAIK or ADK.
9. When done with all parameters, please confirm the operation to proceed.
If running RMB under Windows 7, 8, 8.1, Server 2008 R2, Server 2012 R1/R2, please use ADK
8.1.
Booting from Recovery Media
The recovery media helps to boot your PC to load in an existing backup, secure important data, or rectify booting
errors when Windows OS fails to start up.
1. Start up the computer from the prepared recovery media. To automatically boot from it, you should
configure the on-board BIOS to start up from CD/USB first.
2. Once loaded, you will see the already familiar program interface, so please consult First Start
3. Additionally to the Windows wizards and dialogs, the recovery media includes several more utilities.
For more details, please consult the following chapters:
- Fixing Boot Problems
- Adding Specific Drivers
- Configuring Network
- Using the Command Prompt
4. Select an operation to start. If you have questions on how to use the program, please refer to the
embedded help system, you can find in the right top corner of the window.
Protecting System and Data
Backup Scenarios
Configuring a One-shot Backup Task
The Create Single Backup Wizard allows you to create a point-in-time full backup image of entire disks, individual
volumes or files. Full copies of disks and partitions help to secure your software environment, including the
operating system, applications and data. This way, in case of emergency you will be able to recover your system to
a working state within several minutes. But what if you need to back up a specific file or folder? Partition-level
backup will surely protect the files you want, but it will also back up plenty of data you don’t need, eating up time
and backup storage. To solve this problem, the program also includes the file-level backup capabilities to protect
the needed files like family pictures, favorite music, some project or document, or a financial report you’re working
on, while avoiding all the rest.
Backup data consistency at a specific point-in-time while OS or applications keep modifying data on disks is
achieved by utilizing Microsoft Volume Shadow Copy Service that enables to quiesce a running machine, in other
words to freeze its file system and to unlock files to be able to copy them to a backup location.
1. Open Backup & Recovery scope.
2. Select Tools > Create single backup, then click Next on the Welcome page of the wizard.
3. If necessary, edit the default backup name and description containing the current date and time.
4. Initially the wizard prompts you to back up all available storage devices. If you don’t need that, select the
When selecting a volume that hosts Windows OS you may be warned that the wizard automatically selects
another one that contains boot system files to ensure successful startup of the operating system after
restore. Though it’s not recommended, you can use the Ctrl key to deselect any volume you consider
unnecessary.
Types of files
The wizard includes three predefined categories containing file masks for popular document, music, and
picture formats. Either select an entire category(ies) or use the arrow icon to expand it and choose a certain
file mask(s). If you don’t find the required mask, add your own through the My type filters option.
File and folders
From a list of all partitions available in the system, mark a checkbox opposite a file, folder or even a whole
partition to build up contents of the future backup image.