Paragon Drive Copy - 12 Professional Instruction Manual

PARAGON Software GmbH

Heinrich-von-Stephan-Str. 5c  79100 Freiburg, Germany

Tel. +49 (0) 761 59018201  Fax +49 (0) 761 59018130

Internet www.paragon-software.com  Email sales@paragon-software.com

Drive Copy™ 12 Professional

Use r Manual

Contents

Introduction .......................................................................................................................... 6

What’s New in Drive Copy 12 ...................................................................................................................... 6

Product Components ............................................................................................................. 6

Features Overview ................................................................................................................. 7

Features ..................................................................................................................................................... 7

User Friendly Fault Minimizing Interface ................................................................................................................................ 7

Backup Facilities ...................................................................................................................................................................... 7

Restore Facilities ..................................................................................................................................................................... 7

Copy Facilities ......................................................................................................................................................................... 8

Virtualization Facilities ............................................................................................................................................................ 8

Partition/Hard Disk Management Facilities ............................................................................................................................ 8

Automatization Facilities ........................................................................................................................................................ 8

Auxiliary Facilities ................................................................................................................................................................... 9

Supported Technologies .............................................................................................................................. 9

Supported Virtual Machines ....................................................................................................................... 10

Supported File Systems .............................................................................................................................. 10

Supported Media ....................................................................................................................................... 10

Getting Started .................................................................................................................... 11

Distribution ............................................................................................................................................... 11

Distributive CD ...................................................................................................................................................................... 11

Online Distribution................................................................................................................................................................ 11

Registration ........................................................................................................................................................................... 11

How to Download Updates/Upgrades .................................................................................................................................. 12

Contacting Paragon Software GmbH .......................................................................................................... 12

System Requirements ................................................................................................................................ 13

Installation ................................................................................................................................................ 14

First Start ................................................................................................................................................... 15

Building Recovery Media ............................................................................................................................ 15

Booting from the Linux/DOS Recovery Media ............................................................................................. 17

Startup .................................................................................................................................................................................. 17

Boot menu ............................................................................................................................................................................ 17

Booting from the WinPE Recovery Media ................................................................................................... 19

Startup .................................................................................................................................................................................. 19

Basic Concepts ..................................................................................................................... 20

System and Data Protection ....................................................................................................................... 21

Sector Backup ....................................................................................................................................................................... 21

Backup Storage ..................................................................................................................................................................... 21

Adaptive Restore .................................................................................................................................................................. 21

System Virtualization ................................................................................................................................. 23

Dynamic Disks ............................................................................................................................................ 24

GPT versus MBR ......................................................................................................................................... 24

Apple Boot Camp ....................................................................................................................................... 25

64-bit Support ............................................................................................................................................ 25

Copy Operations ........................................................................................................................................ 25

Drive Partitioning ....................................................................................................................................... 26

Scheduling ................................................................................................................................................. 26

Windows Components ........................................................................................................ 26

Interface Overview .................................................................................................................................... 26

General Layout ...................................................................................................................................................................... 27

Main Menu ........................................................................................................................................................................... 28

Tool Bar ................................................................................................................................................................................. 30

Virtual Operations Bar .......................................................................................................................................................... 31

Common Tasks Bar ............................................................................................................................................................... 31

Disk Map ............................................................................................................................................................................... 32

Explorer Bar .......................................................................................................................................................................... 33

Partition List .......................................................................................................................................................................... 34

Properties Bar ....................................................................................................................................................................... 35

Legend Bar ............................................................................................................................................................................ 36

Status Bar .............................................................................................................................................................................. 36

Settings Overview ...................................................................................................................................... 36

General Options .................................................................................................................................................................... 36

Backup Image Options .......................................................................................................................................................... 37

General Copy and Backup Options ....................................................................................................................................... 38

CD/DVD/BD Recording Options ............................................................................................................................................ 38

Hot Processing Options ......................................................................................................................................................... 39

Partitioning Options .............................................................................................................................................................. 40

Virtual Mode Options ........................................................................................................................................................... 40

File System Conversion Options ........................................................................................................................................... 41

Copy/Backup Exclude Options .............................................................................................................................................. 42

Log Files Options ................................................................................................................................................................... 43

Viewing Disk Properties ............................................................................................................................. 43

Viewing Image Properties .......................................................................................................................... 44

Using the Restore Wizard ..................................................................................................................................................... 44

Data Backup and Rescue ............................................................................................................................ 46

Creating Backup Images ........................................................................................................................................................ 46

Restoring System and Data ................................................................................................................................................... 49

Copy Tasks ................................................................................................................................................. 52

Cloning Hard Disks ................................................................................................................................................................ 52

Cloning Partitions .................................................................................................................................................................. 54

Partition Management ............................................................................................................................... 56

Basic Partitioning Operations ............................................................................................................................................... 56

Advanced Partitioning Operations........................................................................................................................................ 64

Changing Partition Attributes ............................................................................................................................................... 65

Hard Disk Management ............................................................................................................................. 67

Converting Dynamic MBR to Basic ....................................................................................................................................... 67

Converting GPT to Basic MBR ............................................................................................................................................... 68

Converting Basic MBR to GPT ............................................................................................................................................... 69

Updating MBR ....................................................................................................................................................................... 69

Changing Primary Slot ........................................................................................................................................................... 70

Task Scheduling ......................................................................................................................................... 71

Setting a Timetable ............................................................................................................................................................... 71

Managing Tasks .................................................................................................................................................................... 72

Creating a Scheduled Task .................................................................................................................................................... 74

Scripting .................................................................................................................................................... 75

Extra Functionality ..................................................................................................................................... 76

View Partition/Hard Disk Properties ..................................................................................................................................... 76

Volume Explorer ................................................................................................................................................................... 77

File Transfer Wizard .............................................................................................................................................................. 78

Mount Partition .................................................................................................................................................................... 80

Check File System Integrity ................................................................................................................................................... 81

Edit/View Sectors .................................................................................................................................................................. 81

View Logs .............................................................................................................................................................................. 82

Typical Scenarios ................................................................................................................. 83

Backup Scenarios ....................................................................................................................................... 83

Backing up a hard disk or partition to external media (CD/DVD) ......................................................................................... 83

Backing up a hard disk or partition to a network drive ........................................................................................................ 85

Backing up a dual boot Mac to an external USB drive.......................................................................................................... 87

Recovery Scenarios .................................................................................................................................... 89

Correcting BCD (Boot Configuration Data) ........................................................................................................................... 89

Fixing Windows startup ability ............................................................................................................................................. 89

Restoring a system partition from external media (CD/DVD) .............................................................................................. 93

Restoring a system partition from a network drive .............................................................................................................. 95

Restoring a system partition from a local drive .................................................................................................................... 98

Restoring a dual boot Mac from an external USB drive ..................................................................................................... 100

Copying of data from the corrupted system disk to another hard disk ............................................................................. 103

Burning of data from the corrupted system disk to CD/DVD ............................................................................................. 105

Copying of data from a backup to the corrupted system partition .................................................................................... 107

Restoring separate files and folders from a backup ........................................................................................................... 110

System Migration Scenarios ..................................................................................................................... 114

Migrating Windows OS to a solid state drive (Migrate OS to SSD) .................................................................................... 114

Migrating system to a new HDD (up to 2.2TB in size) ........................................................................................................ 117

Making system bootable on different hardware (P2P Adjust OS) ...................................................................................... 119

Virtualizing the current system (P2V Copy) ........................................................................................................................ 126

Creating an empty virtual disk (Create VD) ........................................................................................................................ 130

Making Windows Vista/7 backup bootable on virtual hardware (P2V Adjust OS) ............................................................. 131

Connecting a virtual disk (Connect VD) .............................................................................................................................. 133

Exchanging data between physical and virtual environments ........................................................................................... 135

Copying data from a parent virtual disk to one of its snapshots ........................................................................................ 137

Migrating from one virtual environment to another (V2V) ................................................................................................ 137

Migrating from a virtual environment to physical (V2P) .................................................................................................... 137

Migrating a Windows 7 vhd ................................................................................................................................................ 138

Extra Scenarios for WinPE ........................................................................................................................ 138

Adding specific drivers ........................................................................................................................................................ 138

Configuring network ........................................................................................................................................................... 139

Saving log files ..................................................................................................................................................................... 142

Troubleshooter .................................................................................................................. 144

Glossary ............................................................................................................................. 146

Our company is constantly releasing new versions and updates to its software, that's why images shown in this manual may be different from what you see on your screen.

Introduction

Paragon Drive Copy™ 12 Professional includes latest innovations in migration of Windows OS and data to different environments. With its help you can:

 Move your Windows (any version since XP) from a regular hard disk to a fast SSD (Solid State Drive) even of a

smaller capacity, thanks to advanced data exclusion capabilities. Speedy, yet completely indifferent to mechanical impact SSD enables to get the most out of your system with minimal risk.

 Migrate your Windows (any version since XP) to a different hardware platform. When upgrading to newer or

just replacing failed hardware use our unique P2P technology to guarantee startup of your system on a dissimilar hardware configuration.

 Transfer your Windows (any version since XP) to a virtual environment of Microsoft Virtual PC, VMware

Workstation/Fusion, or Oracle VirtualBox (P2V).

Most functionality of the product is offered through handy intuitive wizards, that’s why not only IT pros, but also inexperienced users can find it easy and efficient.

In this manual you will find the answers to many of the technical questions, which might arise while using the program.

What’s New in Drive Copy 12

 Improved Connect VD to connect a virtual disk as if it’s an ordinary physical disk, thus opening up all

functionality available for physical disks to virtual. You’ve now got the option to:

- Mount Paragon’s backups (.pbf images).

- Mount a virtual disk in the non-destructive mode. It’s a special read/write mode, when all changes on the

connected disk are being saved to a snapshot, thus providing complete safety for the original disk’s

contents. If needed, this snapshot can later be merged with its parental disk by using standard tools of virtualization software vendor.

- Mount a virtual disk in the read-only mode to make sure no data will be changed on the virtual disk during

copy or any other operation on it.

 WinPE traceroute/ping utility to get detailed information on particular routes and measure transit delays of

packets across an Internet Protocol (IP) network.

 Support of Windows 8.  Support of the restart-free installation.

Product Components

In order to cope with different tasks, the product contains several components:

 Windows based set of utilities is the crucial part of the product. With the help of an easy to use launcher you

may find and run tasks of any complexity in the field of data and system protection, hard disk partitioning and cloning, etc.

 Linux/DOS based recovery environment is a multi-platform bootable media that enables to run utilities under

Linux or PTS DOS, and that way to get access to your hard disk for maintenance or recovery purposes. Both platforms have their strong sides, for instance Linux can boast support of FireWire (i.e. IEEE1394) or USB devices. It enables to burn CD/DVD discs. However there can be some difficulties with detecting new hardware. DOS in its turn has no problems of that kind but is limited in features. The Linux/DOS recovery environment requires no installation and can be of great help when the system fails to boot. Besides it offers a Windows XP like environment.

 WinPE based recovery environment. Especially for keen followers of Windows, our product offers the option to

prepare a WinPE based bootable media. Unlike the Linux/DOS recovery environment it can boast an excellent hardware support and the same interface as the Windows version can. However its system requirements are much tougher.

Features Overview

This chapter dwells upon key benefits and technical highlights of the product.

Features

Let us list some of the features:

User Friendly Fault Minimizing Interface

 Graphical representation of the data to gain a better understanding.  A handy Launcher to easily find and run the required tasks.  Comprehensive wizards to simplify even the most complex operations.  A context sensitive hint system for all functions of the program.  Previewing the resulting layout of hard disks before actually executing operations (so-called virtual

operations).

Backup Facilities

 Available location for backup images:

- Backup to local mounted partitions.

- Backup to local unmounted (without drive letter assigned) partitions.

- Backup to an external mounted storage to provide for a higher level of data protection and system independence.

- Backup to external media (CD/DVD) to guarantee a high level of data protection as long as the backup media is kept secure.

- Backup to a network drive to stand a better chance of success in case of a hard disk failure.

 Back up separate partitions or entire disks.

Restore Facilities

 Restore an entire disk, separate partitions or only files you need from the previously created backup image.

Copy functionality can also be used as an alternative way of data protection.

Virtualization is the latest trend in the system migration, protection, and evaluation.

Scheduling is only available for the Windows installation of the program.

 Restore with Shrink to restore a backup image to a free block of smaller size taking into account only the

amount of actual data of the image.

Copy Facilities

 Migrate OS to SSD to move any Windows OS since XP from a regular hard disk to a fast SSD (Solid State Drive)

even of a smaller capacity, thanks to advanced data exclusion capabilities.

 Partition/hard disk copy to successfully transfer all on-disk information including standard bootstrap code and

other system service structures, thus maintaining the operating system’s working capability.

Virtualization Facilities

 Connect VD to connect a virtual disk as if it’s an ordinary physical disk, thus opening up all functionality available

for physical disks to virtual.

 P2V Copy to migrate a Windows physical system to a virtual environment in the online mode.  P2V Adjust to recover the startup ability after unsuccessful virtualization with a 3rd party tool.  Create VD to create an empty virtual disk or with specific data of one of the supported virtualization vendors.

Partition/Hard Disk Management Facilities

 Basic functions for initializing, partitioning and formatting hard disks (create, format, delete). Instead of the

standard Windows disk tools, the program supports all popular file systems.

 Mount a partition (assign a drive letter) of any file system type to make it available for your operating system.  Modify file system parameters (make active/inactive, hide/unhide, etc.).  Undelete Partitions Wizard to recover an accidentally deleted partition.

Automatization Facilities

 Task scheduling to automate routine operations. It can be particularly effective when you have to repeat a

sequence of actions on a regular basis.

 Scripting to make the program create a script of any set of operations you need. Besides support of all

operations available in the interactive mode, the unattended mode provides some additional features, such as

Boot Corrector is only available for the bootable recovery environment.

conditional execution, subroutines, repeatable iterations, disk/partition properties analysis, errors management, etc.

Auxiliary Facilities

 Conversion of basic MBR disks to basic GPT to enjoy all benefits of the newest partitioning scheme with

minimal effort.

 File Transfer Wizard to make such operations as transferring of files/directories or burning of them to CD/DVD

as easy and convenient as possible. Providing access to Paragon backups as regular folders, it may also help to replace corrupted data from a previously created image in case of an operating system failure.

 Volume Explorer is a handy tool when you have different file systems on the disk, whether they contain an

operating system or just data. Volume Explorer will let you explore a file system of any type and provide access to the necessary files and directories regardless of their security attributes.

 Recovery Media Builder to create a bootable recovery media on a CD, DVD disc, or flash memory, which can

later be used to boot and recover your computer in case of an operating system failure. Moreover, with its help you can save data from partitions of your hard disk directly to compact discs or burn ISO-images. The utility supports various formats of laser discs: CD-R/RW, DVD-R/RW, DVD+R/RW, DVD-R, DVD+R double layer, Blu-ray and can handle multi-session burning.

 Network Configuration Wizard to establish a network connection on a bootable recovery media either to save a

backup of a partition/hard disk or just several files on a network computer or retrieve a previously made backup from a network computer for recovery purposes.

 Boot Corrector to fix most of the system boot problems that can be a result of a human factor, program error or

a boot virus activity.

Supported Technologies

Along with using innovative technologies from outside, Paragon has developed a number of its own original technologies that make its products unique and attractive for customers:

 Paragon Adaptive Restore™ technology to successfully migrate a Windows physical system to a different

hardware platform (P2P).

 Paragon Power Shield™ technology to provide data consistency in case of a hardware malfunction, power

outages or an operating system failure.

 Paragon UFSD™ technology to browse partitions of any file system including hidden and unmounted, modify

and copy files and folders, etc.

 Paragon Restore with Shrink™ technology to restore a backup image to a free block of smaller size taking into

account only the amount of actual data of the image.

 Paragon BTE™ technology to set tasks for execution during the system restart, thus saving from the need to use

a bootable media when modifying system partitions.

 Paragon VIM™ (Virtual Image Management) technology that enables Paragon products work with virtual disks

as though they are physical hard disks.

Snapshot disks of Oracle VirtualBox are not supported.

Unfortunately, support of non-Roman characters for the HFS+ file system is unavailable at the moment. The company is about to implement it in the nearest future.

 Microsoft Volume Shadow Copy Service (VSS) to provide the copy/backup infrastructure for the Microsoft

Windows XP/Vista/7/Server 2003/2008 operating systems. It offers a reliable mechanism to create consistent point-in-time copies of data known as shadow copies. Developed by Microsoft in close cooperation with the leading copy/backup solution vendors on the market, it is based on a snapshot technology concept.

 Microsoft Dynamic Disk (simple, spanned, striped, mirrored, RAID-5) to offer more management flexibility

without the partition limitation of basic disks. Dynamic storage can be particularly beneficial for large-scale businesses when dealing with many physical hard disks involving complex setup.

 GUID Partition Table (GPT). It is the next generation of a hard disk partitioning scheme developed to lift

restrictions of the old MBR. GPT disks are now supported by Windows Vista/7, Server 2008, Mac OS X and Linux.

Supported Virtual Machines

 Microsoft Virtual PC  VMware Workstation  VMware Fusion  Oracle VirtualBox 4.0

Additionally for Connect VD and P2V Adjust OS only

 MS Windows backups (.vhd images)

Additionally for Connect VD only

 Paragon’s backups (.pbf images)  Parallels Workstation  XenServer (.vhd only)

Supported File Systems

 Full read/write access to FAT16/FAT32 partitions.  Full read/write access to NTFS (Basic Disks) under Windows, Linux and PTS DOS. Compressed NTFS files are also

supported.

 Full read/write access to Ext2FS/Ext3FS/Ext4FS partitions.  Limited read/write access to Apple HFS+ partitions.

Supported Media

 Support of both MBR and GPT hard disks (2.2TB+ disks included)

It is recommended to use Internet Explorer 5+ or any compatible browser.

 IDE, SCSI and SATA hard disks  SSD (Solid State Drive)  AFD (Advanced Format Drive)  Non-512B sector size drives  CD-R, CD-RW, DVD-R, DVD+R, DVD-RW, DVD+RW, DVD-R, DVD+R double layer and also Blu-ray discs  FireWire (i.e. IEEE1394), USB 1.0, USB 2.0, USB 3.0 hard disks  PC card storage devices (MBR and GPT flash memory, etc.)

Getting Started

In this chapter you will find all the information necessary to get the product ready to use.

Distribution

Paragon Drive Copy 12 is distributed in two ways:

 Boxed package from Paragon Software GmbH and resellers  Downloadable package over the Internet at the company’s web-site

Distributive CD

The boxed package includes a distributive CD that is in fact a bootable recovery environment with auto-run of the Windows installation, thus it can be used as a ready-made solution. But if you’re going to run the Windows components, you need to install them first (see Installation).

If you want to download an update/upgrade of the product, it will be in form of the downloadable installation package as described in Online Distribution).

Online Distribution

Drive Copy 12 purchased over the Internet will be in form of an MSI package. After installing the product you can launch the Recovery Media Builder to prepare a recovery media.

Registration

Paragon Software GmbH provides a wide range of online services through its web-portal - www.paragon-

software.com/support/:

 Registration of new users;  Registration of purchased products for registered users;  Available around-the-clock downloading center, where registered users can get product updates/upgrades as

well as all the necessary documentation;

 Downloadable free demo versions and open documentation for all users.

Service

Contact

Visit Paragon Software web site

www.paragon-software.com

Registration & updates web-service

www.paragon-software.com/support

To register as a new user

To register as a new user, please do the following:

1. Run an Internet browser and visit the page: www.paragon-software.com/my-account/;

2. Click Create of the Create a Paragon Account section;

3. Fill out a registration form;

4. Click Register.

The most important field in the form is an E-mail address, as it serves as a login to enter the system. Besides your access password will be sent to this address as well.

To register a new product

If you are a registered user and would like to register Drive Copy 12, please do the following:

1. Run an Internet browser and visit the page: www.paragon-software.com/my-account/;

2. In the Email field of the Authorization section, enter an E-mail used for registration;

3. In the Password field enter a password received after registration;

4. Click Sign in;

5. If the user name and password are valid, you will get to your account;

6. Click Register new product of the Products section;

7. Enter your product serial number in the Serial Number field. You can find it in the product box or obtain from

your reseller. Click Next;

8. On the next page you will be asked to provide some additional data. Also you will need to decide whether you

want to get confirmation on registering the product by E-mail or not. Click Next, and then click Finish.

That is all. The product is now registered.

How to Download Updates/Upgrades

Downloading of updates/upgrades can be fulfilled in the following way:

1. Run an Internet browser and visit the page: www.paragon-software.com/my-account/;

2. In the Email field of the Authorization section, enter an E-mail used for registration;

3. In the Password field enter a password received after registration;

4. Click Sign in;

5. If the user name and password are valid, you will get to your account;

6. Select My Downloads of the Products section to see what updates are available for you;

7. Select the desired update and click Download.

Contacting Paragon Software GmbH

If you have any questions about the company products, please do not hesitate to contact Paragon Software GmbH.

Knowledge Base & Technical Support

kb.paragon-software.com

Pre-sale information

sales@paragon-software.com

During the installation additional free space (up to 1GB) will be required.

System Requirements

For the Windows installation package

 Operating systems:

- Windows XP (32 and 64 bit)

- Windows Vista (32 and 64 bit)

- Windows 7 (32 and 64 bit)

- Windows 8 (32 and 64 bit)

 Internet Explorer 5.0 or higher  Intel Pentium CPU or its equivalent, with 300 MHz processor clock speed  128 MB of RAM (256+ recommended)  Hard disk drive with 250 MB of available space  SVGA video adapter and monitor  Keyboard  Mouse

For the Linux bootable environment

 Intel Pentium CPU or its equivalent, with 300 MHz processor clock speed  256 MB of RAM  SVGA video adapter and monitor  Keyboard  Mouse

For the WinPE bootable environment

 Intel Pentium III CPU or its equivalent, with 1000 MHz processor clock speed  At least 512 MB of RAM  SVGA video adapter and monitor  Keyboard  Mouse

Additional requirements

In case there is some previous version of the program installed on the computer, the program will offer the user to uninstall it first.

Do not install the program on network drives. Do not use Terminal Server sessions to install and run the program. In both cases, the program functionality will be limited.

 Network card to send/retrieve data to/from a network computer  Recordable CD/DVD drive to burn data to compact discs  External USB hard drive to store data.

Installation

To install Paragon Drive Copy 12, please do the following:

1. Run Setup Application. Click on the *.MSI file. This application will guide you through the process of the

program installation. The setup utility is compiled with the InstallShield SDK, hence it contains the standard user interface and set of installation steps.

2. Starting Setup. The Welcome page informs that the application is being installed. Click the Next button to

continue.

3. Confirm License Agreement. The License Agreement page displays the Paragon License Agreement. Read the

agreement and then select the appropriate option to accept. If you do not agree with any conditions stated there, the installation process will be interrupted. By clicking the Print button, the License Agreement may also be printed out.

4. Provide Registration Information. On the Registration page you are to provide your product key and serial

number.

5. Provide Customer Information. On the Customer Information page you are to provide the standard

information, i.e. a user name and an organization. Besides you need to decide whether to make the program available for all users of this computer (if several) or only for the current one.

6. Select an Installation Folder. The Destination Folder page allows you to choose a folder where the program will

be installed. By default, the installation folder will be created as:

C:\Program Files\Paragon\Paragon Drive Copy 12. To select another folder, click the Change… button.

After you have selected the required folder, click the Next button to continue.

7. Confirm Installation. On the Ready to Install the Program page click the Install button to start the installation or

the Back button to return to any of the previous pages and modify the installation settings.

8. Copying Files. The Copying Files page shows the overall progress of the installation. Click the Cancel button to

abort the setup.

9. Finishing the Installation. The Final page reports the end of the setup process. Click the Finish button to

complete the wizard.

The program provides wide opportunities in the field of hard disk structure modification, so just to be on the safe side, please make a backup of your data before carrying out any operation.

To know more on how to handle the product’s interface and accomplish typical operations,

please consult the Windows Components chapter.

First Start

To start Paragon Drive Copy 12 under Windows, please click the Windows Start button and then select Programs > Paragon Drive Copy™ 12 > Paragon Drive Copy™.

The first component that will be displayed is called the Express Launcher. Thanks to a well thought-out categorization and hint system, it provides quick and easy access to wizards and utilities that we consider worth using on a regular basis. With its help you can also start up the traditional launcher, the help system or go to the program’s home page.

Building Recovery Media

Recovery Media Builder can help you accomplish the following operations:

 Prepare the Linux/DOS recovery environment (included in the installation package) on external media (CD, DVD,

or flash memory) to boot and run utilities under Linux or PTS DOS, and that way to get access to your hard disk for maintenance or recovery purposes (strongly recommended);

There are other ways to start up this function, please consult the Interface Overview chapter to know more on the subject.

Please use Boot Media Builder to prepare the WinPE recovery environment, which you can get here: www.paragon-software.com/my-account/.

 Prepare a custom Linux/DOS recovery environment by adding any data you like to the standard image;  Prepare a bootable recovery environment from any ISO image;  Create from the master CD the Linux/DOS recovery environment on a CD/DVD disc, or flash memory.

Below you can find how to build our Linux/DOS based recovery environment on a thumb drive:

1. Plug in a thumb drive of at least 250 MBs in size. Please note all data on that drive will be deleted.

2. In the Main Menu: select Tools > Recovery Media Builder…

3. On the Wizard's Welcome page, click the Next button.

4. Select the Flash Memory option.

5. Select the Typical option.

6. Select the required thumb drive from the list of flash memory devices available in the system at the moment (if

several).

7. You will have to confirm the operation.

Recovery Media Builder can help you prepare our recovery environment either on a

CD/DVD disc or a thumb drive.

To automatically boot from the recovery media please make sure the on-board BIOS is set up to boot from CD/USB first.

By default the Normal Mode will be automatically initiated after a 10 second idle period.

Booting from the Linux/DOS Recovery Media

The Linux/DOS recovery environment can be used to boot your computer into Linux or PTS DOS to get access to your hard disk for maintenance or recovery purposes. It also has the PTS DOS safe mode, which may help in a number of nonstandard situations such as interfering hardware settings or serious problems on the hardware level. In this case, only basic files and drivers (such as hard disk drivers, a monitor driver, and a keyboard driver) will be loaded.

Startup

To start working with the Linux/DOS recovery environment, please take the following steps:

1. Start up the computer from our Linux/DOS recovery media.

2. Launch a boot mode you need (Normal, Safe, Low-Graphics Safe) in the Boot menu.

3. Click on the required operation to start. Hints on the selected at the moment item will help you make the right

choice.

4. Consult the help system by pressing ALT+F1 to know more on the subject.

Boot menu

The Boot menu contains the following commands:

 Normal Mode. Boot into the Linux normal mode. This mode uses the full set of drivers (recommended);  Safe Mode. Boot into the PTS DOS mode. This mode can be used as an alternative of the Linux normal mode if it

fails to work properly;

While working with the recovery environment you might experience some inconvenience caused by possible video artifacts. It is just a result of changing video modes and in no way will affect the program functionality. If this is the case, please wait a bit and everything will be OK.

 Low-Graphics Safe Mode. Boot into the PTS DOS safe mode. In this case, only the minimal set of drivers will be

included, like hard disk, monitor, and keyboard drivers. This mode has simple graphics and a simple menu;

 Floppy Disk. Reboot the computer from a system floppy disk;  Hard Disk 0. Boot from the primary hard disk;  Find OS(s) on your hard disks. The program will scan hard disks of your computer to find any bootable operating

system.

To move within the menu, please use the arrow keys of the computer keyboard.

Normal Mode

When the Normal mode is selected, the Linux launch menu appears:

 Drive Copy (enables to run wizards and dialogs, to specify program settings, to visualize the operating

environment and the hard disk configuration);

 Simple Restore Wizard (allows restoring hard disks and partitions);  Disk Copy Wizard (helps to clone a hard disk);  Undelete Partition (allows recovery of accidentally deleted partitions);  File Transfer Wizard (allows coping files/folders to another disk or a partition as well as recording them to

CD/DVD);

 Boot Corrector (helps to correct the Windows System Registry without Windows being loaded);  Network Configurator (enables to establish a network connection under Linux);

If you are going to use network resources, first launch the Network Configuration Wizard to establish a network connection.

The Linux/DOS recovery environment assigns drive letters to partitions the way it is done in DOS, i.e. one after another, primary partitions at first. Thus mounted partitions may have different drive letters from Windows.

 Log Saver (helps to collect and send the necessary log files to the Technical Support);  View the mounted partitions (the list of all mounted partitions will be displayed);

 Eject CD/DVD;  Command Line (allows experienced users to execute any operation);  Reboot the computer;  Power off the computer.

To move within the menu, please use the arrow keys of the computer keyboard.

Safe Mode

When the Safe mode is selected, the PTS DOS launch menu appears. It has nearly the same functionality as for the Normal mode except for the Network Configurator and Log Saver commands. Besides due to certain limitations of the PTS DOS environment, there is no possibility to burn CD/DVD discs.

Low Graphics Safe Mode

When the Low Graphics mode is selected, the PTS DOS launch menu appears. It has the same functionality and looks similar to the Safe mode but graphically simpler.

Booting from the WinPE Recovery Media

The WinPE recovery environment can be a real alternative to the Linux/DOS recovery environment. Providing nearly the same level of functionality it offers an excellent hardware support and the same interface as the Windows version does.

Startup

To start working with the WinPE recovery environment, please take the following steps:

1. Start up the computer from the WinPE recovery media.

Please use Boot Media Builder to prepare the WinPE recovery environment, which you can get here: www.paragon-software.com/my-account/.

To automatically boot from the recovery media please make sure the on-board BIOS is set up to boot from CD/USB first.

The WinPE based recovery environment offers excellent hardware support. However in

case it doesn’t have a driver for your disk controller, your hard disks will be unavailable.

Please consult the Adding specific drivers scenario to know how to tackle this issue.

2. Once it has been loaded, you will see the Universal Application Launcher. In general it enables to run

components of the product, load drivers for undefined hardware or establish a network connection.

3. Click on the required operation to start. Hints on the selected at the moment item will help you make the right

choice.

4. Consult the help system by pressing ALT+F1 to know more on the subject.

Basic Concepts

This chapter explains terms and ideas that show how the program works. To understand these helps to obtain a general notion of the operation performance and makes it easier for the user to operate the program.

System and Data Protection

The data protection issue is a growing cause of worrying for more and more people today. Indeed, it is hardly to find a person who will be particularly happy when all precious information on the hard disk is irreversible lost as a result of its malfunction. So how this tragedy can be prevented?

Sector Backup

A sector-based backup operates with an image (or a snapshot) of the whole disk system or its separate partitions. It not only includes the contents of all user-made files, but additionally contains the exact structure of directories, information about file allocation, file attributes and other related data. Thus it enables to successfully process system or encrypted partitions of any file system type, no matter what kind of information they contain.

Backup Storage

Our program supports several techniques of storing backup images. Let’s take a closer look at them all to understand what kind of storage is able to provide better security:

 You can place a backup image to a local partition. Despite the fact that it is the most convenient way, try not to

use it. You can delete your backup just by accident or lose it as a result of a hardware malfunction, or a virus attack;

 You can place a backup image to an external mounted storage to provide for a higher level of data protection

and system independence;

 You can place a backup image to external media (CD/DVD) to guarantee a high level of data protection as long

as the backup media is kept secure;

 You can place a backup image to a network drive to stand a better chance of success in case of a hard disk

failure. Moreover, by storing it on a special-purpose server you may be pretty sure nothing will happen to it;

Adaptive Restore

Technology Background

Windows family operating systems are notorious for their excessive sensibility to hardware, especially when it turns to replacement of such a crucial device as HDD controller or motherboard – actually Windows will most likely fail to boot as a result of this operation.

In 2008 our company came with an exclusive technology called Paragon Adaptive Restore™. Initially aimed at restore of Windows Vista or Server 2008 from a backup to a different hardware configuration, its current realization, available in the P2P Adjust OS Wizard, enables to make any Windows OS since XP bootable on dissimilar hardware by allowing automatic injection of all required drivers and the other actions crucial for this type of migration.

Technology Concept

Let’s take a closer look at how Paragon Adaptive Restore works.

Though all Windows systems have built-in driver repositories, please be prepared to have additional drivers when dealing with Windows XP/Server 2003, because for these systems they are very modest.

As you see, successful migration of a Windows system to a different hardware platform involves several actions:

1. Change of the Windows kernel settings according to the new configuration. The program detects the given

hardware profile and automatically installs the appropriate Windows HAL and kernel.

2. Installation of drivers for boot critical devices. The program detects those without drivers and automatically

tries to install lacking drivers from the built-in Windows repository. If there’s no driver in the repository, it prompts the user to set a path to an additional driver repository, strongly recommending not to proceed until all drivers for the found boot critical devices are installed. In case drivers for these devices are installed, but disabled, they will be enabled.

3. Installation of drivers for a PS/2 mouse and keyboard. This action will only be accomplished for Windows

XP/Server 2003.

4. Installation of drivers for network cards. The program detects those without drivers and automatically tries to

install lacking drivers from the built-in Windows repository. If there’s no driver in the repository, it prompts the user to set a path to an additional driver repository.

These actions guarantee a Windows system will start up on dissimilar hardware. After the startup, Windows will initiate

reconfiguration of all Plug'n'Play devices. It’s a standard procedure, so please don’t worry and prepare the latest drivers

at this step to get the most out of the system.

Technology Application

Let’s consider a number of situations when the Adaptive Restore technology can help you out:

 If you need to migrate to a different hardware platform with minimal effort  If you need to upgrade hardware while keeping all programs and settings intact  If you need to replace failed hardware and cannot find an exact match for original system specifications

Known Issues

1. After transferring Microsoft Vista and later versions to different hardware, you will need to re-activate license of

the system. It’s normal behavior as these systems keep tracking any change of hardware. Re-activation is legally justified in this case, as you transfer your system to another PC.

2. If you’ve installed several operating systems on one partition, we can only add drivers to the latest version of

OS. Microsoft highly recommends that you install an operating system on a separate partition.

3. Please note drivers are not cached during selection. That’s why if you select a driver to add to the system, but

it’s already unavailable during the operation, the program will end the operation with an error.

System Virtualization

With new powerful x86 computers, system virtualization has become extremely popular. It’s a software technology that

enables to run several virtual machines on one physical machine, providing resources of that single computer are shared across several environments. As a result one and the same physical computer can have multiple OSs and applications operating simultaneously, thus opening up enormous opportunities for both, business and home users, exactly:

 Avoid underutilization of up-to-date powerful computers;  Increase flexibility of a physical infrastructure;  Provide for increased availability of hardware and applications;  Cut expenses on hardware and energy;  Guarantee smooth and cost saving system migration;  Enjoy working with old applications you can’t launch on your current PC;  Take advantage of having multiple operating systems on one Windows PC, including Linux, Mac OS X, etc.;  Forget about hunting for replacement of the failed hardware, and many more…

Known Issues

1. You should install integration services (e.g. VMware Tools) on the virtual system yourself. We only guarantee its

smooth startup.

2. After transferring Microsoft Vista and later versions to a virtual disk, you will need to re-activate license of the

system. It’s normal behavior as these systems keep tracking any change of hardware. Re-activation is legally justified in this case, as you transfer your system to another PC.

3. If your system hosts several Windows OSes, our program will find them all and automatically patch to run in a

virtual environment. However we cannot guarantee smooth startup of all found Windows systems, but the guest OS, for its configuration parameters may be incompatible with the others.

Dynamic Disks

As you probably know, MS-DOS, Microsoft Windows 95/98/Me/NT/2000/XP/Vista/Server 2003/2008 support four primary partitions per physical hard disk, one of which can be extended. Certainly there is the possibility to create logical drives within the extended partition. Such types of disks are called basic. Windows XP Professional, Windows 2000, Windows Vista and Windows Server 2003/2008 follow the same strategy: You can have a maximum of four primary partitions, one of which can be an extended partition with logical drives. However, these operating systems also introduce a new disk configuration type - dynamic disk - which must be understood to effectively configure and manage hard disks.

Dynamic disk is a physical disk that doesn't use partitions or logical drives. Instead, it contains only dynamic volumes. Regardless of what format you use for the file system, only Win2K computers can access dynamic volumes directly. However, computers that aren't running Win2K can access the dynamic volumes remotely when connected to the shared folders over the network.

Dynamic disks can co-exist on a system with basic disks. The only limitation is that you cannot mix Basic and Dynamic disks on the same hard drive.

There are five types of dynamic volumes: simple (uses free space from a single disk), spanned (created from free disk space that is linked together from multiple disks), striped (a volume the data of which is interleaved across two or more physical disks), mirrored (a fault-tolerant volume the data of which is duplicated on two physical disks, and RAID-5 volumes (a fault-tolerant volume the data of which is striped across an array of three or more disks).

With dynamic storage, you can perform disk and volume management without the need to restart Windows.

Limitations:

 Dynamic disks are not supported on portable computers.  Dynamic disks are not supported on Windows XP Home Edition-based computers.  You cannot create mirrored volumes or RAID-5 volumes on Windows XP Home Edition, Windows XP

Professional, or Windows XP 64-Bit Edition-based computers.

Thus, the dynamic disk is a new way of looking at hard disk configuration. Dynamic disks offer you more management flexibility without the partition limitation of basic disks. Dynamic disks can contain an unlimited number of volumes, but they cannot contain partitions or logical drives. Dynamic storage can be particularly beneficial for large-scale businesses when dealing with many physical hard disks involving complex setup.

GPT versus MBR

GUID Partition Table (GPT) is the next generation of a hard disk partitioning scheme developed to lift restrictions of the old MBR. Being a part of the Extensible Firmware Interface (EFI) standard proposed by Intel to replace the outdated PC BIOS, it offers a number of crucial benefits:

 Up to 128 primary partitions for the Windows implementation (only 4 in MBR);  The maximum allowed partition size is 18 exabytes (only 2 terabytes in MBR);  More reliable thanks to replication and cyclic redundancy check (CRC) protection of the partition table;  A well defined and fully self-identifying partition format (data critical to the platform operation is located in

partitions, but not in un-partitioned or hidden sectors as this is the case with MBR)

It is strongly recommended not to modify the hard disk configuration with Windows Disk Manager. Otherwise it may lead to unexpected consequences, right up to BSOD and inability to boot in Windows XP/Vista. Please use our program to correctly update both MBR and GPT.

Apple Boot Camp

Boot Camp is a special utility to help you set up a dual boot system (Mac OS X and 32-bit Windows XP/Vista) on Intelbased Macs. It enables to securely re-partition your hard disk (resize an existing HFS+ partition to create a separate partition for Windows) and then launch the installation process. With Boot Camp all the necessary drivers will be at your disposal. Moreover after Windows has been installed it will serve as a boot manager to choose what operating system to start up.

64-bit Support

The bulk of software today is written for a 32-bit processor. It can meet the requirements of almost any end user. However that is not the case when dealing with servers processing large amounts of data with complex calculations of very large numbers. That is where 64-bit architecture comes into play.

It can boast improved scalability for business applications that enables to support more customer databases and more simultaneous users on each server. Besides a 64-bit kernel can access more system resources, such as memory allocation per user. A 64-bit processor can handle over 4 billion times more memory addresses than a 32-bit processor. With these resources, even a very large database can be cached in memory.

Although many business applications run without problems on 32-bit systems, others have grown so complex that they use up the 4 GB memory limitation of a 32-bit address space. With this large amount of data, fewer memory resources are available to meet memory needs. On a 64-bit server, most queries are able to perform in the buffers available to the database.

Some 32-bit applications make the transition to the 64-bit environment seamlessly others do not. For instance, systemlevel utilities and programs that provide direct hardware access are likely to fail. Our program offers a full-fledged support of the 64-bit architecture providing fault-tolerant work for such system dependent modules as Hot Processing.

Copy Operations

Hard drive duplication nowadays is becoming highly popular among PC users. That is due to some definite advantages it can offer. First of all, many people clone hard disks just to back up data for security reasons. The present day copy utilities enable to successfully transfer all on-disk information including standard bootstrap code and other system service structures, thus maintaining the operating system’s working capability. In case of a system malfunction, the user can get the system back on track in minutes. No additional configuration is required, what is very convenient.

The second possible application is the upgrade of a hard disk to a new one. The capacity of a modern hard drive doubles every two years, thus opening up new possibilities for software developers. As a result programs become more complicated and require considerable amount of free space. One day the user realizes that there is no more free space left on the hard disk and the only way out is to upgrade. Usually that means that besides purchasing a new hard disk, the user is to face a large re-installation procedure spanning several days of tedious work. But all of this can be avoided just by copying the contents of the old hard disk to a new one proportionally resizing the partitions.

And the last but not least is the copying of hard disks for cloning purposes. It may be of great use when setting up similar computers. There is no need for a system administrator to install an operating system from scratch on every one of them. It is enough just to configure one and then clone it to the others.

Drive Partitioning

As you probably know a hard drive is to be split into one or more partitions, since it cannot hold data until it is carved up and space is set aside for an operating system. Until recently most PCs used to have just one partition, which filled the entire hard disk and contained an OS. The situation has changed however, thanks to new cost-effective high capacity hard drives, thus opening up numerous possibilities for PC users, such as editing video, archiving music, backing up CD images, etc. Huge increase in space is great, but it poses a number of problems, most important of which are effective data organization and speed.

Large drives are always going to take longer to search than smaller volumes, and an operating system is going to have its work cut out both finding and organizing files. It is for this reason that many people decide to invest in multiple hard drives, but there is an easy solution – drive partitioning. Partitioning lets you divide a single physical drive into a number of logical drives, each of which servers as a container with its own drive letter and volume label, thus enabling the operating system to process data more efficiently. Besides partitioning makes it possible to organize data so that it is easy to find and manage. You can set aside, for instance, 40 GB of a 160 GB hard drive for the OS, 70 GB for storing video and another 50 GB for your favorite music collections to provide transparent data storage.

It is also worth mentioning to that with a hard drive properly partitioned, such routine operations as files defragmentation or consistency check will not be that annoying and time-consuming any more.

By detaching the OS from the rest of the data you can tackle one more crucial issue – in case of a system malfunction, you can get the system back on track in minutes by recovering it from a backup image located on the other partition of the hard drive.

But that is not all drive partitioning may be used for. If you are willing to play games in Windows while browsing the Internet in Linux, 100-percent sure that no virus will attack your PC, drive partitioning is a necessity. In order to run several OSs on a single hard drive you are to create a corresponding number of partitions to effectively delineate the boundaries of each OS.

Scheduling

The automation of operations is particularly effective when you have to repeat a sequence of actions on a regular basis. For example, developing a specific project on a day-to-day basis and having to make a backup every evening so as not to lose the valuable data, you will really appreciate, when this kind of routine operations will be carried out automatically without your participation.

Another aspect of any automation process is that it allows an optimization of your computer’s work-load. This is especially important when operations require a considerable amount of computer resources – processor time, memory and more. A number of tasks, which can decrease the performance, can be run during the night or whenever the computer has the least work-load to perform.

The program has a special tool for scheduling. You can set out a timetable for any operation and it will start at a specified time without interrupting your current activity.

Windows Components

In the given section you can find all the information necessary to successfully work with the Windows version of the product.

Interface Overview

This chapter introduces the graphical interface of the program. The design of the interface precludes any mistake being made on the part of the user. Most operations are performed through the system of wizards. Buttons and menus are

1. Main Menu

2. Tool Bar

3. Virtual Operations Bar

4. Common Tasks Bar

5. Explorer Bar

6. Disk Map

7. Partition List

8. Properties Bar

9. Legend Bar

accompanied by easy understandable icons. Nevertheless, any problems that might occur while managing the program can be tackled by reading this very chapter.

General Layout

When you start the program, the first component that is displayed is called the Launcher. It enables to run wizards and dialogs, to specify program settings, to visualize the operating environment and the hard disk configuration.

The Launcher’s window can be conditionally subdivided into several sections that differ in their purpose and

functionality:

10. Status Bar

MENU ITEM

FUNCTIONALITY

Tools

View Log Files

View logs on the carried out operations

Log Saver

A wizard will help you collect and send logs to the Paragon Support Team

Recovery Media Builder…

Restore the system even when the current operating system cannot boot anymore

File Transfer Wizard…

Transfer data from any media

Settings...

Edit the general settings of the program

Exit

Exit the program

Changes

Undo `the last virtual operation`

Cancel the last virtual operation on the List of Pending Operations

Redo `the last virtual operation`

Cancel the last undo virtual operation on the List of Pending Operations

View Changes…

Display the List of Pending Operations

Apply Changes

Launch the real execution of virtual operations

Discard All Changes

Cancel all virtual operations on the List of Pending Operations

Reload Disk Info

Refresh the current information about disks

Wizards

Create Partition…

Create a partition of any file system

Format Partition…

Format a partition of any file system

Delete Partition…

Delete a partition of any file system

Undelete Partitions…

Recover an accidentally deleted partition

Create Virtual Disk…

Create an empty virtual disk or with specific data of one of the supported virtualization vendors

A number of panels offer similar functionality with a synchronized layout. The program enables to conceal some of them to simplify the interface management.

All panels are separated by vertical and horizontal expandable sliders, allowing the user to customize the screen layout.

Main Menu

The Main Menu provides access to the entire functionality of the program. The available functions are as listed below:

P2V Copy…

Migrate a live Windows physical system to a virtual environment

P2V Adjust OS…

Make Windows Vista/7 backups bootable on virtual hardware; recover the startup ability after unsuccessful virtualization with a 3rd party tool

Migrate OS…

Move any Windows OS since XP from a regular hard disk to a fast SSD

Copy Hard Disk…

Create a hard disk copy

Schedule Hard Disk Copy…

Set a timetable for a hard disk copy

Copy Partition…

Create a partition copy

Schedule Partition Copy…

Set a timetable for a partition copy

Hard Disk

Convert to Basic…

Convert a dynamic MBR disk containing simple volume(s) into a basic MBR disk

Convert to Basic MBR hard

disk…

Convert a basic or a dynamic GPT disk containing simple volume(s) into a basic MBR disk

Convert to GPT hard disk

Convert a basic MBR disk into a basic GPT disk

Update MBR

Update MBR (Master Boot Record) of the selected hard disk

Edit/View Sectors…

View/edit sectors of the selected hard disk

Connect a Virtual Disk

Connect a virtual disk to work with it as if it’s a physical disk

Disconnect a Virtual Disk

Disconnect a virtual disk

Properties…

Get in-depth information on the properties of selected hard disk

Partition

Create Partition…

Create a partition

Format Partition…

Format a partition

Delete Partition…

Delete a partition

Assign Drive Letter…

Assign drive letter to the selected partition

Remove Drive Letter…

Remove drive letter for the selected partition

Hide Partition…

Make the selected partition unavailable for the operating system

Unhide Partition…

Make the selected partition available for the operating system

Mark Partition as Active

Make the selected partition bootable by default

Mark Partition as Inactive

Make the selected partition non-bootable by default

Change Volume Label…

Change volume label of the selected partition

Check File System

Integrity…

Check the selected partition for possible file system errors

Edit/View Sectors…

View/edit sectors of the selected partition

Properties…

Get in-depth information on the properties of selected partition

View

Layouts

Manage the Launcher layout with several predefined profiles

Toolbar

Manage the Tool Bar representation: show / hide standard and navigation buttons, text labels and large icons

Status Bar

Display the Status Bar

Common Tasks Bar

Display the Common Tasks Bar

Disk Map Legend

Display the Disk Map legend

Properties and Commands

Display the Explorer Bar

Disk Map Location

Select whether the Disk Map will be located on the top of the main window or at the bottom

Help

Open the Help system (you can also do it by pressing F1)

About

Open the dialog with information about the program

The Main Menu contents available at the moment may vary depending on the selected object.

BUTTON

FUNCTIONALITY

Copy a hard disk

Migrate OS to SSD

Collect and send logs to Support

Switch to Express launcher

Tool Bar

The Toolbar provides fast access to the most frequently used operations:

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Paragon Drive Copy - 12 Professional Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual