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Operating Instructions
Digital Corded/Cordless Answering System
Model shown is KX-TG9471.
Model No. KX-TG9471
KX-TG9472
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for future
reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate service offered
by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help for customers in the
U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
Before initial use, see “Getting Started” on
page 6.
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Accessory information
Expanding your phone system
Optional handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a single base unit.
R Optional handsets may be a different color from that of the supplied handsets.
Model composition
Important:
LWhen you purchase an additional handset, please
check whether model's KX-TG9471/KX-TG9472 are
noted as compatible models on the carton box to support
all original features.
Series Model No.
KX-TG9471 series KX-TG9471
KX-TG9472 KX-TG9471 KX-TGA939 2
Base unit Handset
Part No. Part No. Quantity
KX-TG9471 KX-TGA939 1
Handset (optional): KX-TGA939
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For your safety
To prevent severe injury and loss of life/property, read this
section carefully before using the product to ensure
proper and safe operation of your product.
WARNING
Medical
R Consult the manufacturer of any personal medical
devices, such as pacemakers or hearing aids, to
determine if they are adequately shielded from external
RF (radio frequency) energy. (The product operates in
the frequency range of 1.92 GHz to 1.93 GHz, and the
RF transmission power is 115 mW (max.).)
R Do not use the product in health care facilities if any
regulations posted in the area instruct you not to do so.
Hospitals or health care facilities may be using
equipment that could be sensitive to external RF
energy.
CAUTION
A nickel metal hydride battery that is recyclable powers
the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) for
information on how to recycle this battery.
For assistance, please visit http://www.panasonic.com/help
Important Information
Power connection
R Use only the power source marked on the product.
R Do not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
R Completely insert the AC adaptor/power plug into the
power outlet. Failure to do so may cause electric shock
and/or excessive heat resulting in a fire.
R Regularly remove any dust, etc. from the AC adaptor/
power plug by pulling it from the power outlet, then
wiping with a dry cloth. Accumulated dust may cause
an insulation defect from moisture, etc. resulting in a
fire.
R Unplug the product from power outlets if it emits
smoke, an abnormal smell, or makes an unusual noise.
These conditions can cause fire or electric shock.
Confirm that smoke has stopped emitting and contact
the Panasonic Call Center at 1-800-211-PANA
(1-800-211-7262).
R Unplug from power outlets and never touch the inside
of the product if its casing has been broken open.
R Never touch the plug with wet hands. Danger of
electric shock exists.
Installation
R To prevent the risk of fire or electrical shock, do not
expose the product to rain or any type of moisture.
R Do not place or use this product near automatically
controlled devices such as automatic doors and fire
alarms. Radio waves emitted from this product may
cause such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone line cord to
be excessively pulled, bent or placed under heavy
objects.
Operating safeguards
R Unplug the product from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers, etc.) onto
the telephone line cord plug, or allow it to become wet
at all. This may cause a fire. If the telephone line cord
plug becomes wet, immediately pull it from the
telephone wall jack, and do not use.
R Do not excessively pull the corded handset cord from
the base unit. This may cause the base unit to fall,
resulting in injury.
Installation and location
R Never install telephone wiring during an electrical
storm.
R Never install telephone line jacks in wet locations
unless the jack is specifically designed for wet
locations.
R Never touch uninsulated telephone wires or terminals
unless the telephone line has been disconnected at the
network interface.
R Use caution when installing or modifying telephone
lines.
R The AC adaptor is used as the main disconnect device.
Ensure that the AC outlet is installed near the product
and is easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted on page
4.USE ONLY rechargeable Ni-MH batteries AAA
(R03) size.
R Do not mix old and new batteries.
R Do not open or mutilate the batteries. Released
electrolyte from the batteries is corrosive and may
cause burns or injury to the eyes or skin. The
electrolyte is toxic and may be harmful if swallowed.
R Exercise care when handling the batteries. Do not
allow conductive materials such as rings, bracelets, or
keys to touch the batteries, otherwise a short circuit
may cause the batteries and/or the conductive material
to overheat and cause burns.
R Charge the batteries provided with or identified for use
with this product only, in accordance with the
instructions and limitations specified in this manual.
R Only use a compatible charger to charge the batteries.
Do not tamper with the charger. Failure to follow these
instructions may cause the batteries to swell or
explode.
Attention:
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Important safety instructions
When using your product, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Do not use this product near water for example, near
a bathtub, washbowl, kitchen sink, or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They
may explode. Check with local codes for possible
special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic units use
radio waves to communicate with each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central location with no
obstructions between the cordless handset and
base unit in an indoor environment.
– away from electronic appliances such as TVs,
radios, personal computers, wireless devices, or
other phones.
– facing away from radio frequency transmitters, such
as external antennas of mobile phone cell stations.
(Avoid putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the local
environmental conditions.
R If the reception for a base unit location is not
satisfactory, move the base unit to another location for
better reception.
Environment
R Keep the product away from electrical noise generating
devices, such as fluorescent lamps and motors.
R The product should be kept free from excessive
smoke, dust, high temperature, and vibration.
R The product should not be exposed to direct sunlight.
R Do not place heavy objects on top of the product.
R When you leave the product unused for a long period
of time, unplug the product from the power outlet.
R The product should be kept away from heat sources
such as heaters, kitchen stoves, etc. It should not be
placed in rooms where the temperature is less than
0 °C (32 °F) or greater than 40 °C (104 °F). Damp
basements should also be avoided.
R The maximum calling distance may be shortened when
the product is used in the following places: Near
obstacles such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
R Operating the product near electrical appliances may
cause interference. Move away from the electrical
appliances.
Routine care
R Wipe the outer surface of the product with a soft
moist cloth.
R Do not use benzine, thinner, or any abrasive powder.
Other information
CAUTION: Risk of explosion if battery is replaced by an
incorrect type. Dispose of used batteries according to the
instructions.
Notice for product disposal, transfer, or return
R This product can store your private/confidential
information. To protect your privacy/confidentiality, we
recommend that you erase information such as
phonebook or caller list entries from the memory
before you dispose of, transfer, or return the product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic has
determined that this product meets the ENERGY STAR
guidelines for energy efficiency. ENERGY STAR is a U.S.
registered mark.
For assistance, please visit http://www.panasonic.com/help
Disposal may be regulated in your community due
to environmental considerations. For disposal or
recycling information, please visit Panasonic
website:
http://www.panasonic.com/environmental or
call 1-888-769-0149.
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Specifications
Standard:
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
Interface:
USB: USB2.0 Full speed (12Mbps)
Frequency range:
R
1.92 GHz to 1.93 GHz
R RF transmission power:
115 mW (max.)
R Power source:
120 V AC, 60 Hz
R Power consumption:
Base unit:
Standby: Approx. 1.1 W
Maximum: Approx. 2.0 W
Charger:
Standby: Approx. 0.6 W
Maximum: Approx. 3.6 W
R Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air
humidity (dry)
Note:
R Design and specifications are subject to change
without notice.
R The illustrations in these instructions may vary slightly
from the actual product.
For assistance, please visit http://www.panasonic.com/help
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Getting Started
Setting up
Connecting the AC adaptor
L Use only the supplied Panasonic AC
adaptor PQLV219.
■ Base unit
(120 V AC, 60 Hz)
Correct Wrong
Connecting the telephone line
cord
Refer to one of the following methods
depending on your situation:
– To connect to a 2-line telephone jack:
page 8
– To connect to 2 single-line telephone
jacks: page 9
– If you use the unit as a single-line
telephone only: page 9
Connect the telephone line cord until it
clicks into the base unit and telephone
line jack.
To connect to a 2-line telephone jack
“Click”
“GREEN” plug
4-wire cord
To 2-line telephone
ack (RJ14C)
■ Charger
(120 V AC, 60 Hz)
For assistance, please visit http://www.panasonic.com/help
Hooks
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Getting Started
To connect to 2 single-line telephone
jacks
“Click”
“Transparent” plug
“GREEN” plug
To single-line
telephone jacks (RJ11C)
Line 1
2-wire cord
Line 2
4-wire cord
If you use the unit as a single-line
telephone only
Be sure to connect the telephone line
cord to LINE 1/2. Change the line
selection mode from “Auto” to “Line1”
(page 14).
“Click”
If you subscribe to a
DSL/ADSL service
Please attach a DSL/ADSL filter (contact
your DSL/ADSL provider) to the
telephone line between the base unit
and the telephone line jack in the event
of the following:
– noise is heard during conversations.
– Caller ID features do not function
properly.
To connect to a 2-line telephone jack
For this connection, please purchase a
Panasonic 2-line splitter (page 4).
Example: DSL/ADSL line is line 2
“Click”
“Transparent” plug
“GREEN” plug
To 2-line telephone
jack (RJ14C)
2-line
splitter
“Transparent” plug
To single-line
telephone
ack (RJ11C)
Note:
L “Check tel line 2” is displayed
on the unit. To erase it, see page 39.
2-wire cord
DSL/ADSL filter*
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
For assistance, please visit http://www.panasonic.com/help
“Click”
2-wire cord
4-wire cord
“Click”