Panasonic of North America 96NKX TG6591, 96NKX TGA659 User Manual
Operating Instructions
Digital Cordless Answering System
Model shown is KX-TG6591.
Model No. KX-TG6591
KX-TG6592
Before initial use, see “Getting
Started” on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
Consulte “Guía Rápida Española”, página 55.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
For assistance, visit our Web site: http://www.panasonic.com/help for
customers in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
Introduction
Model composition ..............................3
Accessory information .........................3
Important Information
For your safety ....................................6
Important safety instructions ...............7
For best performance ..........................7
Other information ................................8
Specifications ......................................8
Getting Started
Setting up ............................................9
Note when setting up ........................10
Intelligent eco mode ..........................11
Controls .............................................11
Belt clip ..............................................12
Display ..............................................12
Initial settings ....................................13
Making/Answering Calls
Making calls ......................................15
Answering calls .................................16
Useful features during a call .............17
Shared Phonebook
Shared phonebook ............................19
Speed Dial
Speed dial .........................................22
Programming
Programmable settings .....................24
Special programming ........................29
Registering a unit ..............................31
Caller ID Service
Using Caller ID service ......................32
Caller list ...........................................33
Answering System
Answering system .............................35
Turning the answering system on/
off ......................................................35
Greeting message .............................36
Listening to messages using the base
unit ....................................................36
Listening to messages using the
handset .............................................37
Remote operation .............................38
Answering system settings ...............39
Voice Mail Service
Voice mail service .............................41
Intercom/Locator
Intercom ............................................43
Handset locator .................................43
Transferring calls, conference
calls ...................................................43
Useful Information
Wall mounting ...................................45
Error messages .................................47
Troubleshooting ................................48
FCC and other information ................53
Guía Rápida Española
Guía Rápida Española ......................55
Appendix
Customer services ............................59
Warranty (For United States and Puerto
Rico) ..................................................60
Index
Index..................................................62
2
Table of Contents
Model composition
Series Model No.
Base unit Handset
Part No. Part No. Quantity
KX-TG6591
series
KX-TG6591 KX-TG6591 KX-TGA659 1
KX-TG6592 KX-TG6591 KX-TGA659 2
Feature highlights
n Easy-to-see LCD and big button
– 1.9 inches wide display with white backlight
– Big keys with backlight
n Easy-to-use feature
– 3 One-touch dials on handset and base unit
– Dedicated volume key on the side of handset
– Nonslip pad handset
– Intelligent eco mode
– Hands-free speakerphone on handset and base unit
n Easy-to-hear feature
– Customized sound system
Choose prefer sound. (Bass/Standard/Treble)
– Loud receiving volume
– Clear sound
– Hearing aid compatible (Compliance with “TIA-1083” standard)
Accessory information
Supplied accessories
No.
Accessory item/Order number
Quantity
KX-TG6591 KX-TG6592
A AC adaptor/PNLV226Z 1 2
B Telephone line cord/PQJA10075Z 1 1
C
Wall mounting adaptor
*1
1 1
D Rechargeable batteries/HHR-4DPA 2 4
E
Handset cover*2/PNYNTGA652BR
1 2
F Belt clip/PNKE1076Z2 1 2
G Charger/PNLC1015ZM – 1
*1 PNKL1010Z1: Black metallic, PNKL1010Z2: Pearl silver
*2 The handset cover comes attached to the handset.
For assistance, please visit http://www.panasonic.com/help
3
Introduction
A B C D E
F G
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information (page 59).
Accessory item Order number
Rechargeable
batteries
HHR-4DPA
*1
R To order, please call 1-800-332-5368 or visit
http://www.panasonic.com/batterystore
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
Headset KX-TCA60, KX-TCA93, KX-TCA94, KX-TCA400, KX-TCA430
T-adaptor KX-J66
Range extender
KX-TGA405
*2
*1
Replacement batteries may have a different capacity from that of the supplied
batteries.
*2 By installing this unit, you can extend the range of your phone system to include
areas where reception was previously not available. Up to 2 range extenders can
be registered to the base unit. This product can be purchased online. Please visit
our Web site: http://www.panasonic.com/RangeExtender
4
For assistance, please visit http://www.panasonic.com/help
Introduction
Expanding your phone system
Optional handset feature overview
You can expand your phone system by registering optional handsets (6 max.) to a
single base unit.
R Optional handsets may be a different color from that of the supplied handsets.
Feature KX-TGA660 KX-TGA410 KX-TGA659
Handset
Display size 1.8 inches 1.8 inches 1.9 inches
Button size Large Large Extra large
Speed dial
*1
– –
*1 You can make a call using a speed dial key on the handset as well as the base
unit if your unit has speed dial feature.
For assistance, please visit http://www.panasonic.com/help
5
Introduction
For your safety
To prevent severe injury and loss of life/
property, read this section carefully before
using the product to ensure proper and safe
operation of your product.
WARNING
Power connection
R Use only the power source marked on the
product.
R Do not overload power outlets and
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
plug into the power outlet. Failure to do so
may cause electric shock and/or excessive
heat resulting in a fire.
R Regularly remove any dust, etc. from the
AC adaptor/power plug by pulling it from
the power outlet, then wiping with a dry
cloth. Accumulated dust may cause an
insulation defect from moisture, etc.
resulting in a fire.
R Unplug the product from power outlets if it
emits smoke, an abnormal smell, or makes
an unusual noise. These conditions can
cause fire or electric shock. Confirm that
smoke has stopped emitting and contact
the Panasonic Call Center at
1-800-211-PANA (1-800-211-7262).
R Unplug from power outlets and never touch
the inside of the product if its casing has
been broken open.
R Never touch the plug with wet hands.
Danger of electric shock exists.
Installation
R To prevent the risk of fire or electrical
shock, do not expose the product to rain or
any type of moisture.
R Do not place or use this product near
automatically controlled devices such as
automatic doors and fire alarms. Radio
waves emitted from this product may cause
such devices to malfunction resulting in an
accident.
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
placed under heavy objects.
Operating safeguards
R Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners.
R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
cause a fire. If the telephone line cord plug
becomes wet, immediately pull it from the
telephone wall jack, and do not use.
Medical
R Consult the manufacturer of any personal
medical devices, such as pacemakers or
hearing aids, to determine if they are
adequately shielded from external RF
(radio frequency) energy. (The product
operates in the frequency range of 1.92
GHz to 1.93 GHz, and the RF transmission
power is 115 mW (max.).)
R Do not use the product in health care
facilities if any regulations posted in the
area instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
CAUTION
Installation and location
R Never install telephone wiring during an
electrical storm.
R Never install telephone line jacks in wet
locations unless the jack is specifically
designed for wet locations.
R Never touch uninsulated telephone wires or
terminals unless the telephone line has
been disconnected at the network interface.
R Use caution when installing or modifying
telephone lines.
R The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
– the handset batteries need recharging or
have failed.
– there is a power failure.
Battery
R We recommend using the batteries noted
on page 4. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
6
For assistance, please visit http://www.panasonic.com/help
Important Information
R Do not open or mutilate the batteries.
Released electrolyte from the batteries is
corrosive and may cause burns or injury to
the eyes or skin. The electrolyte is toxic and
may be harmful if swallowed.
R Exercise care when handling the batteries.
Do not allow conductive materials such as
rings, bracelets, or keys to touch the
batteries, otherwise a short circuit may
cause the batteries and/or the conductive
material to overheat and cause burns.
R Charge the batteries provided with or
identified for use with this product only, in
accordance with the instructions and
limitations specified in this manual.
R Only use a compatible base unit (or
charger) to charge the batteries. Do not
tamper with the base unit (or charger).
Failure to follow these instructions may
cause the batteries to swell or explode.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY
(1-800-822-8837) for information on how to
recycle this battery.
Important safety instructions
When using your product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, and
injury to persons, including the following:
1. Do not use this product near water for
example, near a bathtub, washbowl,
kitchen sink, or laundry tub, in a wet
basement or near a swimming pool.
2. Avoid using a telephone (other than a
cordless type) during an electrical storm.
There may be a remote risk of electric
shock from lightning.
3. Do not use the telephone to report a gas
leak in the vicinity of the leak.
4. Use only the power cord and batteries
indicated in this manual. Do not dispose of
batteries in a fire. They may explode.
Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic
units use radio waves to communicate with
each other.
R For maximum coverage and noise-free
communications, place your base unit:
– at a convenient, high, and central
location with no obstructions between
the handset and base unit in an indoor
environment.
– away from electronic appliances such as
TVs, radios, personal computers,
wireless devices, or other phones.
– facing away from radio frequency
transmitters, such as external antennas
of mobile phone cell stations. (Avoid
putting the base unit on a bay window or
near a window.)
R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
another location for better reception.
Environment
R Keep the product away from electrical noise
generating devices, such as fluorescent
lamps and motors.
R The product should be kept free from
excessive smoke, dust, high temperature,
and vibration.
R The product should not be exposed to
direct sunlight.
R Do not place heavy objects on top of the
product.
R When you leave the product unused for a
long period of time, unplug the product from
the power outlet.
R The product should be kept away from heat
sources such as heaters, kitchen stoves,
etc. It should not be placed in rooms where
the temperature is less than 0°C (32°F) or
greater than 40°C (104°F). Damp
basements should also be avoided.
R The maximum calling distance may be
shortened when the product is used in the
For assistance, please visit http://www.panasonic.com/help
7
Important Information
following places: Near obstacles such as
hills, tunnels, underground, near metal
objects such as wire fences, etc.
R Operating the product near electrical
appliances may cause interference. Move
away from the electrical appliances.
Routine care
R Wipe the outer surface of the product
with a soft moist cloth.
R Do not use benzine, thinner, or any
abrasive powder.
Other information
CAUTION: Risk of explosion if battery is
replaced by an incorrect type. Dispose of used
batteries according to the instructions.
Notice for product disposal, transfer, or
return
R This product can store your private/
confidential information. To protect your
privacy/confidentiality, we recommend that
you erase information such as phonebook
or caller list entries from the memory before
you dispose of, transfer, or return the
product.
Notice
ENERGY STAR
As an ENERGY STAR® Partner, Panasonic
has determined that this product meets the
ENERGY STAR guidelines for energy
efficiency. ENERGY STAR is a U.S.
registered mark.
Specifications
n Standard:
DECT 6.0 (Digital Enhanced
Cordless Telecommunications 6.0)
n Frequency range:
1.92 GHz to 1.93 GHz
n RF transmission power:
115 mW (max.)
n Power source:
120 V AC, 60 Hz
n Power consumption:
Base unit:
Standby: Approx. 0.7 W
Maximum: Approx.3.8 W
Charger:
Standby: Approx. 0.1 W
Maximum: Approx. 2.6 W
n Operating conditions:
0 °C – 40 °C (32 °F – 104 °F), 20 % –
80 % relative air humidity (dry)
Note:
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
8
For assistance, please visit http://www.panasonic.com/help
Important Information
Setting up
Connections
R Use only the supplied Panasonic AC
adaptor PNLV226.
n Base unit
Hook
“Click”
Press plug firmly.
(120 V AC, 60 Hz)
Correct Wrong
Use only the supplied
telephone line cord.
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
“Click”
*DSL/ADSL filter (not supplied) is
required if you have DSL/ADSL service.
n Charger
(120 V AC, 60 Hz)
Hooks
Battery installation
R USE ONLY Ni-MH batteries AAA
(R03) size.
R Do NOT use Alkaline/Manganese/
Ni-Cd batteries.
R Confirm correct polarities ( , ).
Rechargeable Ni-MH ONLY
R When the date and time setting is
displayed, see page 13.
Battery charge
Charge for about 7 hours.
For assistance, please visit http://www.panasonic.com/help
9
Getting Started
R When the batteries are fully charged,
the charge indicator goes off and
“Fully charged” is displayed.
Confirm “Charging” is displayed.
Charge indicator
Note when setting up
Note for connections
R The AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
R The AC adaptor should be connected
to a vertically oriented or
floor-mounted AC outlet. Do not
connect the AC adaptor to a
ceiling-mounted AC outlet, as the
weight of the adaptor may cause it to
become disconnected.
During a power failure
The unit will not work during a power
failure. We recommend connecting a
corded-type telephone (without AC
adaptor) to the same telephone line or to
the same telephone line jack using a
Panasonic T-adaptor (page 4).
Note for battery installation
R Use the supplied rechargeable
batteries. For replacement, we
recommend using the Panasonic
rechargeable batteries noted on
page 4, 6.
R Wipe the battery ends ( , ) with a
dry cloth.
R Avoid touching the battery ends ( ,
) or the unit contacts.
Note for battery charge
R It is normal for the handset to feel
warm during charging.
R Clean the charge contacts of the
handset, base unit, and charger with a
soft and dry cloth once a month.
Clean more often if the unit is
exposed to grease, dust, or high
humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Empty
Panasonic Ni-MH battery
performance (supplied batteries)
Operation Operating time
In continuous use
13 hours max.
*1
Not in use
(standby)
11 days max.
*1
*1 If Eco mode is on.
Note:
R Actual battery performance depends
on usage and ambient environment.
R Even after the handset is fully
charged, the handset can be left on
the base unit or charger without any ill
effect on the batteries.
R The battery level may not be
displayed correctly after you replace
10
For assistance, please visit http://www.panasonic.com/help
Getting Started
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for at least 7 hours.
Intelligent eco mode
This feature automatically reduces
handset power consumption by
suppressing handset transmission
power when the handset is close to the
base unit.
R When this feature is activated, is
displayed.
R Eco mode is turned off when the
clarity booster is activated (page 18).
Controls
Handset
CB
P
A
I
J
F
G
D
E
M
N
L
K
O
B
A
H
Charge indicator
Ringer indicator
Message indicator
Nonslip pad
R Nonslip pad offers support when
you cradle the handset between
your shoulder and ear.
Speaker
M N (Equalizer)
M N/M N (VOL. : Volume: up/
down)
M N (TALK)
M N (SP-PHONE: Speakerphone)
For assistance, please visit http://www.panasonic.com/help
11
Getting Started
MAN/MBN/MCN (Speed dial keys)
Headset jack
Dial keypad (MGN: TONE)
Receiver
Display
MOFFN
MFLASHN MCALL WAITN
Microphone
Charge contacts
n Control type
Soft keys
The handset features 3 soft keys. By
pressing a soft key, you can select
the feature shown directly above it on
the display.
Navigator key
– MDN, MCN, MFN, or MEN: Scroll
through various lists and items.
– VOL. (Volume: MDN or MCN):
Adjust the receiver or speaker
volume while talking.
– MFN CID (Caller ID): View the
caller list.
– MEN REDIAL: View the redial list.
Base unit
ADC EB
JG IF H K L
Charge contacts
Speaker
M N/M N (Repead/Skip)
MERASEN MMUTEN
MAN/MBN/MCN (Speed dial keys)
MnN (STOP) (FLASH)
M N/M N (VOL. : Volume up/
down)
Microphone
MSP-PHONEN (Speakerphone)
SP-PHONE indicator
M N (PLAY)
Message indicator
MLOCATORN MINTERCOMN
MANSWER ON/OFFN
ANSWER ON/OFF indicator
Belt clip
n To attach n To remove
B
A
Display
Handset display items
Item Meaning
Within base unit range
Out of base unit range
The line is in use.
R When flashing:
The call is put on hold.
R When flashing rapidly:
An incoming call is
now being received.
Eco mode is on.
(page 11)
Equalizer is set.
(page 17)
12
For assistance, please visit http://www.panasonic.com/help
Getting Started
Item Meaning
Speakerphone is on.
(page 15)
Ringer volume is off.
(page 25)
Silent mode is on.
(page 29)
Call sharing mode is off.
(page 18)
Alarm is on. (page 29)
Handset number
Battery level
Blocked call (page 30)
Clarity booster is on.
(page 18)
In use
Answering system is
being used by another
handset or the base unit.
Line in
use
Someone is using the
line.
Initial settings
n Direct command code:
Programmable settings can be
accessed by pressing MMENUN,
M#N and then the corresponding
code on the dial keypad
(page 24).
Example:
Press MMENUN M#N M1N M1N M0N
n Symbol meaning:
Example: MCN/MDN: Off
Press MCN or MDN to select the
words in quotations.
Important:
R When you install the batteries for the
first time, the handset prompts you to
set date and time. First press
MSELECTN, then proceed to step 2 in
“Date and time ”, page 13.
Date and time
1 MMENUN M#N M1N M0N M1N
2 Enter the current month, date, and
year by selecting 2 digits for each.
Example: July 15, 2011
M0N M7N M1N M5N M1N M1N
3 MOKN
4 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
M0N M9N M3N M0N
5 MAM/PMN: Select “AM” or “PM”.
6 MSAVEN A M OFFN
Note:
R When English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is used.
R The date and time may be incorrect
after a power failure. In this case, set
the date and time again.
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
1 MMENUN M#N M1N M1N M0N
2 MCN/MDN: Select the desired setting.
3 MSAVENAMOFFN
Voice guidance language
You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.
1 MMENUN M#N M1N M1N M2N
2 MCN/M DN: Select the desired setting.
3 MSAVEN A M OFFN
For assistance, please visit http://www.panasonic.com/help
13
Getting Started
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 MMENUN M#N M1N M2N M0N
2 MCN/MDN: Select the desired setting.
3 MSAVEN A M OFFN
14
For assistance, please visit http://www.panasonic.com/help
Getting Started
Making calls
Using the handset
1 Lift the handset and dial the phone
number.
R To correct a digit, press MCLEARN.
2 Press M
N or MCALLN.
3 When you finish talking, press
MOFFN or place the handset on the
base unit or charger.
Using the speakerphone
1 Dial the phone number and press
M N.
R Speak alternately with the other
party.
2 When you finish talking, press
MOFFN.
Note:
R For best performance, use the
speakerphone in a quiet environment.
R To switch back to the receiver, press
M N/M N.
Adjusting the receiver or speaker
volume
Press M
N or M N repeatedly while
talking.
Note:
R There are 5 volume levels (1 to 5) for
the receiver. When you change the
receiver volume to level 5 (maximum
level), the volume returns to level 4
(default) after you hang up.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
1 MREDIALN or MEN REDIAL
R If there is a new message in the
voice mail or answering system,
MREDIALN is not displayed.
2 MCN/MDN: Select the desired phone
number.
3 M
N
Erasing a number in the redial list
1 MREDIALN or MEN REDIAL
2 MCN/MDN: Select the desired phone
number. A MERASEN
3 MCN/MDN: “Yes” A MSELECTN
4 MOFFN
Pause (for PBX/long distance service
users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 21).
Example: If you need to dial the line
access number “9” when making outside
calls with a PBX:
1 M9N A MPAUSEN
2 Dial the phone number. A M N
Note:
R A 3.5 second pause is inserted each
time MPAUSEN is pressed. Repeat as
needed to create longer pauses.
Using the base unit
You can make calls with the base unit
after storing phone number in speed dial
key (page 22).
1 Press the speed dial key (MAN to
MCN).
For assistance, please visit http://www.panasonic.com/help
15
Making/Answering Calls
2 When the other party answers,
speak into the microphone.
R Speak alternately with the other
party.
3 When you finish talking, press
MSP-PHONEN.
Note:
R For best performance, use the
speakerphone in a quiet environment.
R While on a call, you can switch from
the base unit to the handset:
– Press M N on the handset, then
press MSP-PHONEN on the base
unit with the call sharing feature on
(page 27).
– If the handset is on the base unit,
simply lift it.
Adjusting the speaker volume
Press M N or M N repeatedly while
talking.
Answering calls
Using the handset
When a call is being received, the ringer
indicator flashes rapidly.
1 Lift the handset and press M N or
M N when the unit rings.
R You can also answer the call by
pressing any dial key from M0N to
M9N, MGN, or M#N. (Any key
answer feature)
2 When you finish talking, press
MOFFN or place the handset on the
base unit or charger.
Auto talk
You can answer calls simply by lifting
the handset off the base unit or charger.
You do not need to press M
N. To
turn this feature on, see page 26.
Adjusting the handset ringer volume
n While the handset is ringing for an
incoming call:
Press MDN or MCN repeatedly to select
the desired volume.
n Programming the volume
beforehand:
1 MMENUN M#N M1N M6N M0N
2 MCN/MDN: Select the desired
volume.
3 MSAVEN A MOFFN
Temporary handset ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily by
pressing M N.
Using the base unit
When a call is being received, the
SP-PHONE indicator flashes rapidly.
1 Press MSP-PHONEN when the unit
rings.
2 Speak into the microphone.
3 When you finish talking, press
MSP-PHONEN.
Adjusting the base unit ringer volume
Press M N or M N repeatedly to select
the desired volume.
R To turn the ringer off, press and hold
M N until the unit beeps.
Note:
R Even when the ringer volume is set to
off, the base unit still rings for
intercom calls (page 43).
16
For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
Useful features during a call
Handset equalizer
This feature clarifies the voice of the
person you are talking to, producing a
more natural-sounding voice that is
easier to hear and understand.
Press M N repeatedly to select “Off” ,
“High tone”, or “Low tone” while
talking.
Note:
R When this feature is activated,
is
displayed while talking.
R Depending on the condition and
quality of your telephone line, this
feature may emphasise existing line
noise. If it becomes difficult to hear,
turn this feature off.
R This feature is not available while
using the speakerphone.
Hold
This feature allows you to put an outside
call on hold.
Handset
1 Press MMENUN during an outside
call.
2 MCN/MDN: “Hold” A MSELECTN
3 To release hold, press M N.
R Another handset user can take
the call by pressing M N.
R The base unit user can take the
call by pressing MSP-PHONEN.
Base unit
1 Press MINTERCOMN and then press
MSP-PHONEN during an outside call.
2 To release hold, press
MSP-PHONEN.
R A handset user can take the call
by pressing M
N.
Note for handset and base unit:
R If a call is kept on hold for more than 9
minutes, an alarm tone starts to
sound and the ringer indicator on the
handset flashes rapidly. After 1
additional minute on hold, the call is
disconnected.
R If another phone is connected to the
same line, you can also take the call
by lifting its handset.
R While an outside call is on hold, the
SP-PHONE indicator on the base unit
flashes.
Mute
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
1 Press MMUTEN during conversation.
R MMUTEN flashes on the handset.
R The SP-PHONE indicator on the
base unit flashes.
2 To return to the conversation, press
MMUTEN again.
Note for handset:
R MMUTEN is a soft key visible on the
handset display during a call.
Flash
MFLASHN allows you to use the special
features of your host PBX such as
transferring an extension call, or
accessing optional telephone services.
Note:
R To change the flash time, see
page 27.
For assistance, please visit http://www.panasonic.com/help
17
Making/Answering Calls
For call waiting or Call
Waiting Caller ID service users
To use call waiting, you must first
subscribe to call waiting from your
service provider/telephone company.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a call waiting tone.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services,
the 2nd caller’s information is displayed
after you hear the call waiting tone on
the handset.
1 Press MCALL WAITN to answer the
2nd call.
2 To switch between calls, press
MCALL WAITN.
Note:
R Please contact your service provider/
telephone company for details and
availability of this service in your area.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch-tone services (for example,
answering services, telephone banking
services, etc.).
Press MGN (TONE) before entering
access numbers which require tone
dialing.
Handset clarity booster
This feature can improve sound clarity
when the handset is used in an area
where there may be interference. During
an outside call, this feature is turned on
automatically when necessary.
R When this feature is turned on,
is displayed.
Call share
You can join an existing outside call.
Handset
To join the conversation, press M N
when the other unit is on an outside call.
Base unit
To join the conversation, press
MSP-PHONEN when the handset is on
an outside call.
Note for handset and base unit:
R A maximum of 4 parties (including 1
outside party) can join a conversation
using 3 extensions. (4-way
conference)
R To prevent other users from joining
your conversations with outside
callers, turn this feature off
(page 27).
18
For assistance, please visit http://www.panasonic.com/help
Making/Answering Calls
Shared phonebook
The shared phonebook allows you to
make calls without having to dial
manually. Any handset registered to the
base unit can use the shared
phonebook. You can add 50 names and
phone numbers to the shared
phonebook, and assign each phonebook
entry to the desired group.
Important:
R Only 1 person can access the shared
phonebook at a time.
R Caller ID subscribers can use group
ringer tone features (page 33).
Adding entries
1 M N A MADDN
2 Enter the party’s name (16
characters max.). A MOKN
3 Enter the party’s phone number (24
digits max.). A MOKN
4 MCN/MDN: Select the desired group.
A MSELECTN 2 times
R To add other entries, repeat from
step 2.
5 MOFFN
Character table for entering names
While entering characters, you can
switch between uppercase and
lowercase by pressing MGN (A®a).
Key Character
M1N & ’ ( ) H ,
– . / 1
M2N A B C 2
a b c 2
M3N D E F 3
d e f 3
Key Character
M4N G H I 4
g h i 4
M5N J K L 5
j k l 5
M6N M N O 6
m n o 6
M7N P Q R S 7
p q r s 7
M8N T U V 8
t u v 8
M9N W X Y Z 9
w x y z 9
M0N 0
M#N #
R To enter another character that is
located on the same dial key, first
press MEN to move the cursor to the
next space.
R If you do not press any dial key within
5 seconds after entering a character,
the character is fixed and the cursor
moves to the next space.
R
in the above table represents a
single space.
Erasing the character or number
Press MFN or MEN. A MCLEARN
R Press and hold MCLEARN to erase all
characters or numbers.
Groups
Groups can help you find entries in the
phonebook quickly and easily. When
adding an entry to the phonebook, you
can assign it to one of 9 groups. You
can change the names of groups
assigned for phonebook entries
(“Friends”, “Family”, etc.) and then
search for phonebook entries by group.
The group ringer tone feature is
For assistance, please visit http://www.panasonic.com/help
19
Shared Phonebook
available for Caller ID subscribers
(page 33).
Changing group names
The default group name is “Group 1”
to “Group 9”.
1 M N A MMENUN
2 MCN/MDN: “Group” A MSELECTN
3 MCN/MDN: Select the desired group.
A MSELECTN
4 MCN/MDN: “Group name” A
MSELECTN
5 Edit the name (10 characters max.;
page 19). A MSAVEN
6 MOFFN
Finding and calling a
phonebook entry
Scrolling through all entries
1 M N
2 MCN/MDN: Select the desired entry.
3 M
N
Searching by first character
1 M N
2 Press the dial key (M0N–M9N or M#N)
which contains the character you
are searching for (page 19).
R Press the same dial key
repeatedly to display the first
entry corresponding to each
character located on that dial key.
R If there is no entry corresponding
to the character you selected, the
next entry is displayed.
3 MCN/MDN: Scroll through the
phonebook if necessary.
4 M N
Searching by group
1 M N A MGROUPN
2 MCN/MDN: Select the group you want
to search. A MSELECTN
R If you select“All groups”, the
unit ends the group search.
3 MCN/MDN: Select the desired entry.
4 M N
Editing entries
1 Find the desired entry (page 20).
A MEDITN
2 Edit the name if necessary (16
characters max.; page 19). A MOKN
3 Edit the phone number if necessary
(24 digits max.). A MOKN
4 MCN/MDN: Select the desired group
(page 19). A MSELECTN
5 MSELECTN A MOFFN
Erasing entries
Erasing an entry
1 Find the desired entry (page 20).
2 MERASEN A MCN/MDN: “Yes”
3 MSELECTN A MOFFN
Erasing all entries
1 M
N A MMENUN
2 MCN/MDN: “Erase all” A
MSELECTN
3 MCN/MDN: “Yes” A MSELECTN
4 MCN/MDN: “Yes” A MSELECTN
5 MOFFN
Chain dial
This feature allows you to dial phone
numbers in the phonebook while you are
on a call. This feature can be used, for
example, to dial a calling card access
number or bank account PIN that you
have stored in the phonebook, without
having to dial manually.
20
For assistance, please visit http://www.panasonic.com/help
Shared Phonebook
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