Panasonic of North America 96NKX TG6051 User Manual

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Operating Instructions

5.8 GHz Expandable Digital Cordless Phone

Model No. KX-TG6021

with Two Handsets

Model No. KX-TG6022

5.8 GHz Expandable Digital Cordless

Answering System

Model No. KX-TG6051

with Two Handsets

Model No. KX-TG6052

with Three Handsets

Model No. KX-TG6053

5.8 GHz Digital Cordless

Answering System

with Four Handsets

Model No. KX-TG6054

Model shown is KX-TG6021.

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.

Charge the handset battery for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, visit our website: http://www.panasonic.com/phonehelp for customers in the U.S.A. or Puerto Rico.

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Table of Contents

Introduction

Product information . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . 4 Important safety instructions . . . . . . . 6 For best performance . . . . . . . . . . . . 8

Preparation

Setting up the base unit. . . . . . . . . . . 9 Setting up the handset . . . . . . . . . . . 9 Controls. . . . . . . . . . . . . . . . . . . . . . 12 Display. . . . . . . . . . . . . . . . . . . . . . . 13 Setting the unit before use . . . . . . . 14

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . 15 Answering calls . . . . . . . . . . . . . . . . 16 Useful features during a call . . . . . . 16

Phonebook

Handset phonebook . . . . . . . . . . . . 19 Copying handset phonebook items. 20

Caller ID Service

Using Caller ID service . . . . . . . . . . 21 Caller list . . . . . . . . . . . . . . . . . . . . . 22

Programming

Programmable settings . . . . . . . . . . 24

Answering System

Answering system . . . . . . . . . . . . . . 30 Turning the answering system on/off 30 Greeting message . . . . . . . . . . . . . . 31 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 31 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 32 Remote operation . . . . . . . . . . . . . . 33 Answering system settings . . . . . . . 34

Voice Mail Service

Using Voice Mail service . . . . . . . . . 36

Multi-unit Operation

Intercom . . . . . . . . . . . . . . . . . . . . . 38 Transferring calls between handsets, conference calls . . . . . . . . . . . . . . . 39

Registering a handset . . . . . . . . . . . 39

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . 40 Headset (optional). . . . . . . . . . . . . . 41 Error messages. . . . . . . . . . . . . . . . 42 Troubleshooting . . . . . . . . . . . . . . . 44 FCC and other information . . . . . . . 48 Specifications . . . . . . . . . . . . . . . . . 51 Customer services . . . . . . . . . . . . . 52 Warranty . . . . . . . . . . . . . . . . . . . . . 53

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . 55

2 For assistance, please visit http://www.panasonic.com/phonehelp

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Introduction

Product information

Thank you for purchasing a Panasonic cordless telephone.

These operating instructions can be used for the following models:

KX-TG6021		KX-TG6022

KX-TG6051

KX-TG6053

KX-TG6052

KX-TG6054

Notable feature differences among the following models

	Model no.	Answering	Talking	Slow talk®	Intercom
		system	Caller ID		\	N*1	N N*2
	KX-TG6021	–	–	–		–	–*3
	KX-TG6022	–	–	–		–	r
	KX-TG6051	r	r	r		r	–*3
	KX-TG6052	r	r	r		r	r
	KX-TG6053	r	r	r		r	r
	KX-TG6054	r	r	r		r	r

*1 Intercom calls can be made between the handset and base unit. *2 Intercom calls can be made between the handsets.

*3 Intercom calls can be made between the handsets by purchasing and registering 1 or more optional handsets (KX-TGA600, page 4).

			For assistance, please visit http://www.panasonic.com/phonehelp				3

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Introduction

Expanding your phone system

You can expand the phone system by	Handset (optional): KX-TGA600
registering optional handsets to a single
base unit.
LA maximum of 4 total handsets
(included and optional) can be
registered to a single base unit.
LKX-TG6054: An additional handset
cannot be registered.

Accessory information

Included accessories

				Quantity
No.	Accessory item	Order number		KX-TG		KX-TG	KX-TG	KX-TG
				6021M/		6022B/	6053S	6054B
				KX-TG	KX-TG
				6051M		6052B
1	AC adaptor	PQLV203		1		1	1	1
2	Telephone line	PQJA10075		1		1	1	1
	cord
3	Wall mounting	PQKL10084Z2		1		1	1	1
	adaptor
4	Battery	HHR-P107		1		2	3	4
5	Handset cover*1	PQYNTG6051MR		1		–	–	–
		PQYNTG6052BR		–		2	–	4
		PQYNTG6053SR		–		–	3	–
6	Charger	PQLV30050ZB		–		1	–	3
		PQLV30050ZS		–		–	2	–
*1 The handset cover comes attached to the handset.
1	2	3	4			5	6

4 For assistance, please visit http://www.panasonic.com/phonehelp

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Introduction

Additional/replacement accessories

Accessory item	Order number
Rechargeable nickel metal hydride	HHR-P107
(Ni-MH) battery
Accessory handset with charger	KX-TGA600
Headset	KX-TCA60, KX-TCA86, KX-TCA88HA,
	KX-TCA92, KX-TCA93, KX-TCA94, or
	KX-TCA95
T-adaptor	KX-J66

Sales and support information

LTo order additional/replacement accessories, call 1-800-332-5368.

LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

			For assistance, please visit http://www.panasonic.com/phonehelp				5

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Introduction

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1.Read all instructions carefully.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.

4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:

A.When the power cord is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E.If the product has been dropped or physically damaged.

F.If the product exhibits a distinct change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

6 For assistance, please visit http://www.panasonic.com/phonehelp

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Introduction

CAUTION:

Installation

LNever install telephone wiring during a lightning storm.

LNever install telephone jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LDo not touch the plug with wet hands.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LUse only the battery(ies) specified.

LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided, or identified for use with the product only, in accordance with the

instructions and limitations specified in this manual.

WARNING:

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262).

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 5.76 GHz to 5.84 GHz, and the power output is 200 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

			For assistance, please visit http://www.panasonic.com/phonehelp				7

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Introduction

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

LFor maximum coverage and noisefree communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones.

–avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on the bay window or near the window).

LCoverage and voice quality depends on the local environmental conditions.

LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

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Preparation

Setting up the base unit

Connecting the AC adaptor and telephone line cord

Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).

LUse only the included Panasonic AC adaptor PQLV203.

	B	A To single-line
	C	telephone jack
		(RJ11C)
		(120 V AC,
		60 Hz)
	Hooks
	Note:

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone jack using a Panasonic T- adaptor (page 5).

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

–Noise is heard during conversations.

–Caller ID features do not function properly.

	To single-line
Noise filter	telephone
	jack (RJ11C)

Setting up the handset

Connecting the AC adaptor

Available model:

KX-TG6022/KX-TG6052/

KX-TG6053/KX-TG6054

(120 V AC, 60 Hz)

Bottom of the charger

Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

			For assistance, please visit http://www.panasonic.com/phonehelp				9

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Preparation

Battery installation/ replacement

1Press the notch of the handset cover firmly, and slide it in the direction of the arrow.

LIf necessary, remove the old battery.

2Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, D).

B	C
A	D

Important:

LUse only the rechargeable Panasonic battery noted on page 5.

Attention:

Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use.

LWhile charging, “Charging” is displayed and the charge indicator on the handset lights. When the battery is fully charged, “Charge completed” is displayed.

Base unit:

Charge contacts

LModel shown is KX-TG6021.

Charger:

Available model:

KX-TG6022/KX-TG6052/

KX-TG6053/KX-TG6054

A nickel metal hydride battery that is	Charge
recyclable powers the product you have
purchased.	contacts

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Preparation

Note:

LIf you want to use the handset immediately, charge the battery for at least 15 minutes.

LTo ensure that the battery charges properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

Battery level

Battery icon	Battery level
5	Fully charged
6	Medium
7	Low
	Flashing: needs to
	be recharged.
8	Empty

Note:

LWhen the battery needs to be charged, the handset beeps intermittently during use.

Panasonic battery performance

Operation	Operating time
While in use	Up to 5 hours
(talking)
While not in use	Up to 11 days
(standby)
While using the	Up to 3 hours
clarity booster
feature (page 17)

Note:

LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.

LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use.

LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the battery.

LThe battery level may not be displayed correctly after you replace the battery. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

Symbols used in these operating instructions

Symbol	Meaning
{ }: button	The words in the
name/soft key	brackets indicate
name	button names/soft
	key names on the
	handset and base
	unit.
	Example:
	Unit keys: {C},
	{OFF}
	Soft keys: {View
	CID},
	{Phonebook}
i	Proceed to the next
	operation.
“ ”	The words in
Example:	quotations indicate
“Initial	the menu on the
setting”	display.
Example:	Press {V} or {^} to
{V}/{^}:	select “Initial
“Initial	setting”.
setting”

			For assistance, please visit http://www.panasonic.com/phonehelp				11

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Preparation

Controls

Base unit (KX-TG6021/KX- TG6022)

A

B

C

A IN USE indicator

B {LOCATOR}

C Charge contacts

Base unit (KX-TG6051/KX- TG6052/KX-TG6053/KX- TG6054)

AB C D

	E
	F
	G
	H
	I
N M LK	J

A Speaker

B {GREETING REC} (Recording)

C {GREETING CHECK}

D{ANSWER ON}

ANSWER ON indicator

E VOLUME {<} {>}

F {>} (SKIP)

G{MESSAGE}

MESSAGE indicator

H {ERASE}

I {STOP}

J {LOCATOR} {INTERCOM}

K MIC (Microphone) L IN USE indicator M {<} (REPEAT)

N Charge contacts

Handset

K

L

M

A

BN

		O
	C	B
	D	P
	E	Q
	F
	G	R
	H
	I
	J

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Preparation

A Speaker B Soft keys

C Headset jack D {C} (TALK)

E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE)

G {*} (TONE)

H {FLASH} {CALL WAIT}

I Microphone

J Charge contacts K Strap hole

LCharge indicator Ringer indicator Message indicator

M Receiver

N Display

O {MENU}

P {OFF}

Q {PAUSE} {REDIAL}

R {HOLD} {INTERCOM}

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing

{^}, {V}, {<}, or {>}.

Adjusting audio volume

Press {^} or {V} repeatedly while talking.

{^}

{<} {>}

{V}

Using the soft keys

The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display.

	5
10:30AM [1]
View	Phone
KCID	book L

Display

Handset display items

Displayed	Meaning
item
J	Voice enhancer is on.
5	Battery level
Example:	The handset’s
[1]	extension number
	(example shown here:
	handset 1)

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Preparation

Setting the unit before use

Important:

LTo program features by scrolling through the display menus, see page 24.

Display language

The default setting is “English”.

1KX-TG6021/KX-TG6022

{MENU} i{0}{8}

KX-TG6051/KX-TG6052/KX- TG6053/KX-TG6054

{MENU} i{0}{8}{1}

2{V}/{^}: Select the desired setting.

3Press the right soft key to save. i

{OFF}

Voice guidance language

Available model:

KX-TG6051/KX-TG6052/

KX-TG6053/KX-TG6054

You can select either “English” or “Español” as voice guidance language. The default setting is

“English”.

1{MENU} i{0}{8}{2}

2{V}/{^}: Select the desired setting.

3{Save} i{OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary pulse dial service.

1{MENU} i{0}{5}{1}

2{V}/{^}: Select the desired setting.

3{Save} i{OFF}

Date and time

Set the correct date and time.

–The handset displays the date and time in standby mode.

–When you play back a message from the answering system (page 31), the unit announces the day and time it was recorded.

1{MENU} i{4}{1}

2Enter the current month, day, and year by selecting 2 digits for each. Example: August 15, 2007

{0}{8} {1}{5} {0}{7}

3Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.

Example: 9:30

{0}{9} {3}{0}

4{AM/PM}: Select “AM” or “PM”.

5{Save} i{OFF}

Note:

LIf you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.

LThe date and time may be incorrect after a power failure. In this case, set the date and time again.

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Making/Answering Calls

Making calls

1Dial the phone number.

LTo correct a digit, press {Clear}.

2Press {C} or {Call}.

3When you finish talking, press {OFF} or place the handset on the base unit or charger.

Note:

L“Line in use” is displayed when someone is talking on the handset or another phone.

Using the speakerphone

1Dial the phone number, and press

{s}.

LSpeak alternately with the other party.

2When you finish talking, press

{OFF}.

Note:

LUse the speakerphone in a quiet environment.

LTo switch to the receiver, press {C}.

Adjusting the receiver/speaker volume

Press {^} or {V} repeatedly while talking.

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.).

1{REDIAL}

2{V}/{^}: Select the desired phone number.

3{C}

Erasing a number in the redial list

1{REDIAL}

2{V}/{^}: Select the desired phone number.

3{Erase} i{Yes} i{OFF}

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 20).

For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1{9} i{PAUSE} iDial the phone number.

2{C}

Note:

LA 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.

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Making/Answering Calls

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1Press {C} or {s}.

LYou can also answer the call by pressing any dial key from {0} to

{9}, {*}, {#}, or {INTERCOM}.

(Any key talk feature)

2When you finish talking, press

{OFF}.

Note:

LYou can change the ringer indicator light color and the ringer tone (page 26). You can also adjust the handset ringer volume (page 27).

Auto talk

This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 26.

Temporary ringer off

While the handset is ringing for a call, you can turn the ringer off temporarily by pressing {OFF}.

Adjusting the base unit ringer volume

Available model:

KX-TG6051/KX-TG6052/

KX-TG6053/KX-TG6054

Press {>} or {<} repeatedly to select the desired volume.

LTo turn the ringer off, press and hold {<} until the unit beeps 2 times.

Useful features during a call

HOLD button

This feature allows you to put an outside call on hold.

Press {HOLD} 2 times during an outside call.

LTo release the hold, press {C}.

LAnother handset user can take the call by pressing {C}.

Note:

LIf another phone is connected to the same line (page 9), you can also take the call by lifting its handset.

LIf a call is kept on hold for more than 6 minutes, an alarm tone starts to sound. After 4 additional minutes on hold, the call is disconnected.

Mute button

While mute is turned on, you can hear the other party, but the other party cannot hear you.

To mute your voice, press {Mute}.

LTo return to the conversation, press

{Mute} or {C}.

Note:

L{Mute} is a soft key visible on the handset display during a call.

LWhen this feature is turned on, {Mute} flashes.

FLASH button

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.

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Making/Answering Calls

Note:

LTo change the flash time, see page 27.

For Call Waiting service users

To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider.

This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area.

Press {CALL WAIT} to answer the 2nd call.

LTo switch between calls, press

{CALL WAIT}.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).

Press {*} (TONE) before entering access numbers which require tone dialing.

Handset clarity booster

This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary. You can also turn this feature on or off manually.

1Press {MENU} during an outside call.

2{V}/{^}: Select “Booster on” or “Booster off”. i{Select}

Note:

LWhen this feature is turned off manually during a call, it does not turn on automatically during the same call.

LWhile this feature is turned on;

–the battery operating time is shortened (page 11).

–the maximum number of extensions that can be used at a time may decrease.

Handset voice enhancer

This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 27).

KX-TG6021/KX-TG6022

Press {(VE)} during an outside call to turn on or off this feature.

LWhen this feature is turned on, J is displayed.

KX-TG6051/KX-TG6052/KX-TG6053/ KX-TG6054

1Press {MENU} during an outside call.

2{V}/{^}: Select “V.E. on” or “V.E. off”. i{Select}

LWhen this feature is turned on, Jis displayed.

Note:

LDepending on the condition and quality of your telephone line, this feature may emphasize existing line noise. If it becomes difficult to hear, turn this feature off.

			For assistance, please visit http://www.panasonic.com/phonehelp				17