Panasonic of North America 96NKX TG5631 User Manual
Temporary Confidential
TG56XX.book Page 1 Tuesday, October 4, 2005 2:10 PM
Operating Instructions
5.8 GHz Digital Cordless Phone
Model No.
5.8 GHz Digital Cordless Phone
Model No.
5.8 GHz Digital Cordless Phone
Model No.
Model shown is KX-TG5621.
KX-TG5621
with Dual Handsets
KX-TG5622
with Three Handsets
KX-TG5623
Model No.
Model No. KX-TG5651
Answering System with Dual Handsets
Model No.
Model No. KX-TG5652
Answering System with Three Handsets
Model No.
Model No. KX-TG5653
Answering System with Four Handsets
Model No.
5.8 GHz Digital Cordless
Answering System
KX-TG5631
5.8 GHz Digital Cordless
KX-TG5632
5.8 GHz Digital Cordless
KX-TG5633
5.8 GHz Digital Cordless
KX-TG5634
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the handset battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.
For assistance, visit our website:
http://www.panasonic.com/phonehelp for customers in the U.S.A. or
Puerto Rico.
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Table of Contents
Introduction
Your phone. . . . . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . 8
Important safety instructions . . . . . . . . 11
For best performance. . . . . . . . . . . . . . 13
Preparation
Setting up the base unit . . . . . . . . . . . . 14
Setting up the handset . . . . . . . . . . . . . 16
Battery charge . . . . . . . . . . . . . . . . . . . 17
Battery replacement. . . . . . . . . . . . . . . 18
Controls . . . . . . . . . . . . . . . . . . . . . . . . 19
Displays . . . . . . . . . . . . . . . . . . . . . . . . 23
Symbols used in these operating
instructions. . . . . . . . . . . . . . . . . . . . . . 24
Setting the unit before use . . . . . . . . . . 24
Making/Answering Calls
Making calls . . . . . . . . . . . . . . . . . . . . . 26
Answering calls . . . . . . . . . . . . . . . . . . 27
Useful features during a call. . . . . . . . . 27
Phonebook
Handset phonebook. . . . . . . . . . . . . . . 29
Copying handset phonebook items . . . 31
Caller ID Service
Using Caller ID service. . . . . . . . . . . . . 32
Caller list. . . . . . . . . . . . . . . . . . . . . . . . 34
Answering system settings. . . . . . . . . . 45
Voice Mail Service
Using Voice Mail service. . . . . . . . . . . .47
Multi-unit Operation
Handset locator . . . . . . . . . . . . . . . . . .49
Intercom . . . . . . . . . . . . . . . . . . . . . . . .49
Transferring a call. . . . . . . . . . . . . . . . .50
Conference calls. . . . . . . . . . . . . . . . . .51
Call share . . . . . . . . . . . . . . . . . . . . . . .51
Registering a unit . . . . . . . . . . . . . . . . .52
Useful Information
Wall mounting. . . . . . . . . . . . . . . . . . . . 53
Belt clip (optional). . . . . . . . . . . . . . . . . 57
Headset (optional) . . . . . . . . . . . . . . . . 57
Error messages . . . . . . . . . . . . . . . . . .58
Troubleshooting . . . . . . . . . . . . . . . . . .59
FCC and other information . . . . . . . . . . 64
Specifications . . . . . . . . . . . . . . . . . . . .68
Warranty. . . . . . . . . . . . . . . . . . . . . . . .69
Customer services . . . . . . . . . . . . . . . .71
Index
Index. . . . . . . . . . . . . . . . . . . . . . . . . . .72
Programming
Programmable settings . . . . . . . . . . . . 36
Answering System
Answering system feature . . . . . . . . . . 40
Setting up the answering system . . . . . 41
Listening to messages using the base unit
42
Listening to messages using the handset
43
Remote operation. . . . . . . . . . . . . . . . . 44
2 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 3 Tuesday, October 4, 2005 2:10 PM
Your phone
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
N KX-TG5621/KX-TG5622/KX-TG5623
Introduction
N KX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634
For assistance, please visit http://www.panasonic.com/phonehelp 3
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Introduction
N KX-TG5651/KX-TG5652/KX-TG5653
Important:
L References in these operating instructions to the charger and multiple handsets are for
KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, and KXTG5653 users only.
4 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 5 Tuesday, October 4, 2005 2:10 PM
Main feature differences among these models
Introduction
Feature KX-TG5621
KX-TG5622
KX-TG5623
Answering system – rr45
Voice mail service r ––47
Talking Caller ID – – r 32
KX-TG5631
KX-TG5632
KX-TG5633
KX-TG5634
KX-TG5651
KX-TG5652
KX-TG5653
Page
For assistance, please visit http://www.panasonic.com/phonehelp 5
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TG56XX.book Page 6 Tuesday, October 4, 2005 2:10 PM
Introduction
Expanding your phone system
For the following models, you can expand the system by adding an accessory handset(s),
sold separately.
N KX-TG5622
N KX-TG5632
Accessory handset (up to 1)
KX-TGA562
+
Accessory handset (up to 2)
KX-TGA562
+
N KX-TG5633
Accessory handset (up to 1)
KX-TGA562
+
6 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 7 Tuesday, October 4, 2005 2:10 PM
N KX-TG5652
Introduction
Accessory handset (up to 1)
KX-TGA562
+
For assistance, please visit http://www.panasonic.com/phonehelp 7
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Introduction
Accessory information
Included accessories
1234
56
N KX-TG5621/KX-TG5622/KX-TG5623
Quantity
No. Accessory items Order number
1 AC adaptor for base unit PQLV1Z 1 1 1 1
2 Telephone line cord PQJA10075Z 1 1 1 1
3 Wall mounting adaptor PQKL10068Z1 1 – – –
PQKL10068Z2 – – 1 1
PQKL10068Z3 – 1 – –
4 Battery HHR-P104 1123
5 Handset cover PQYNTG5421SR 1 – – –
PQYNTG5421WR – 1 – –
PQYNTG5432MR – – 2 3
6 Charger PQLV30030ZM – – 1 2
AC adaptor for charger KX-TCA1-G – – 1 2
KX-TG
5621S
KX-TG
5621W
KX-TG
5622M
KX-TG
5623M
8 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 9 Tuesday, October 4, 2005 2:10 PM
N KX-TG5631/KX-TG5632/KX-TG5633/KX-TG5634
Accessory
No.
items
1 AC adaptor
for base unit
2 Telephone
line cord
3 Wall
mounting
adaptor
4 Battery HHR-P104 1 1 2 2 3
5 Handset
cover
6 Charger PQLV30030ZB – – 1 – –
AC adaptor
for charger
N KX-TG5651/KX-TG5652/KX-TG5653
No. Accessory items Order number
1 AC adaptor for base
unit
2 Telephone line cord PQJA10075Z 1 1
3 Wall mounting adaptor PQKL1006 8Z1 1 –
4 Battery HHR-P104 1 2
Introduction
Quantity
Order number
PQLV1Z 1 1 1 1 1
PQJA10075Z 1 1 1 1 1
PQKL10068Z1 1 – – – –
PQKL10068Z2 – – 1 1 1
PQKL10068Z3 – 1 – – –
PQYNTG5421SR 1 – – – –
PQYNTG5421WR – 1 – – –
PQYNTG5432BR – – 2 – –
PQYNTG5432MR – – – 2 3
PQLV30030ZM – – – 1 2
KX-TCA1-G – – 1 1 2
KX-TG
5631S
PQLV1Z 1 1
PQKL10068Z2 – 1
KX-TG
5631W
KX-TG
5632B
Quantity
KX-TG5651 KX-TG5652 KX-TG5653
KX-TG
5632M
KX-TG
5633M
KX-TG
5634M
For assistance, please visit http://www.panasonic.com/phonehelp 9
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TG56XX.book Page 10 Tuesday, October 4, 2005 2:10 PM
Introduction
No. Accessory items Order number
5 Handset cover PQYNTG5421SR 1 –
PQYNTG5432MR – 2
6 Charger PQLV30030ZM – 1
AC adaptor KX-TCA1-G – 1
Quantity
KX-TG5651 KX-TG5652 KX-TG5653
Additional/replacement accessories
Accessory items Order number
Rechargeable nickel metal
hydride (Ni-MH) battery
Accessory handset with charger KX-TGA562
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-TCA91,
Battery back-up power supply KX-TCA200
HHR-P104
KX-TCA92, or KX-TCA98
Sales and support information
L To order replacement accessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can call 1-866-605-1277.
10 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 11 Tuesday, October 4, 2005 2:10 PM
Important safety
instructions
When using the product, basic safety
precautions should always be followed to
reduce the risk of fire, electric shock, or
personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power outlets
before cleaning. Do not use liquid or
aerosol cleaners. Use a moist cloth for
cleaning.
4. Do not use the product near water, for
example near a bathtub, wash bowl,
kitchen sink, etc.
5. Place the product securely on a stable
surface. Serious damage and/or injury
may result if the product falls.
6. Do not cover slots and openings on the
product. They are provided for
ventilation and protection against
overheating. Never place the product
near radiators, or in a place where
proper ventilation is not provided.
7. Use only the power source marked on
the product. If you are not sure of the
type of power supplied to your home,
consult your dealer or local power
company.
8. Do not place objects on the power
cord. Install the product where no one
can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in the
risk of fire or electric shock.
10.Never push any objects through slots
in the product. This may result in the
Introduction
risk of fire or electric shock. Never spill
any liquid on the product.
11.T o reduce the risk of electric shock, do
not disassemble the product. Take the
product to an authorized service center
when service is required. Opening or
removing covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12.Unplug the product from power outlets
and refer servicing to an authorized
service center when the following
conditions occur:
A. When the power cord is damaged
or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating
instructions. Adjust only controls
covered by the operating
instructions. Improper adjustment
may require extensive work by an
authorized service center.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13.During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14.Do not use the product to report a gas
leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/phonehelp 11
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Introduction
CAUTION:
Installation
L Never install telephone wiring during a
lightning storm.
L Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
L Never touch uninsulated telephone
wires or terminals unless the telephone
line has been disconnected at the
network interface.
L Use caution when installing or modifying
telephone lines.
L Do not touch the plug with wet hands.
L The AC adaptor is used as the main
disconnect device. Ensure that the AC
outlet is installed near the product and is
easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
L Use only the battery(ies) specified.
L Do not dispose of the battery(ies) in a
fire. They may explode. Check with local
waste management codes for special
disposal instructions.
L Do not open or mutilate the battery(ies).
Released electrolyte is corrosive and
may cause burns or injury to the eyes or
skin. The electrolyte may be toxic if
swallowed.
L Exercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies), otherwise
a short circuit may cause the battery(ies)
and/or the conductive material to
overheat and cause burns.
L Charge the battery(ies) provided, or
identified for use with the product only, in
accordance with the instructions and
limitations specified in this manual.
WARNING:
L To prevent the risk of fire or electrical
shock, do not expose the product to rain
or any type of moisture.
L Unplug the product from power outlets if
it emits smoke, an abnormal smell, or
makes an unusual noise. These
conditions can cause fire or electric
shock. Confirm that smoke has stopped
and contact the Panasonic Call Center
at 1-800-211-PANA (7262).
Medical
L Consult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of 5.76
GHz to 5.84 GHz, and the power output
is 125 mW (max.).) Do not use the
product in health care facilities if any
regulations posted in the area instruct
you not to do so. Hospitals or health care
facilities may be using equipment that
could be sensitive to external RF (radio
frequency) energy.
12 For assistance, please visit http://www.panasonic.com/phonehelp
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For best performance
Base unit location/noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
For maximum distance and noise-free
operation, we recommend the following:
L Placing the product away from electrical
appliances.
L Placing the base unit in a HIGH and
CENTRAL location with no obstructions
such as walls.
L Raising the antennas vertically.
L If you use the handset near a microwave
oven which is being used, noise may be
heard. Move away from the microwave
oven and closer to the base unit.
L If you use the handset near another
cordless phone’s base unit, noise may
be heard. Move away from the other
cordless phone’s base unit and closer to
your base unit.
Introduction
L When you leave the product unused for
a long period of time, unplug the product
from the power outlet.
L The product should be kept away from
heat sources such as heaters, kitchen
stoves, etc. It should not be placed in
rooms where the temperature is less
than 5 °C (41 °F) or greater than 40 °C
(104 °F). Damp basements should also
be avoided.
L The maximum calling distance may be
shortened when the product is used in
the following places: Near obstacles
such as hills, tunnels, underground, near
metal objects such as wire fences, etc.
L Operating near 5.8 GHz electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
L Wipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Environment
L Keep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
L The product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
L The product should not be exposed to
direct sunlight.
L Do not place heavy objects on top of the
product.
For assistance, please visit http://www.panasonic.com/phonehelp 13
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Preparation
Setting up the base unit
Connecting the AC adaptor
Raise the antennas.
Telephone line cord
Note:
L Use only the included Panasonic AC adaptor PQLV1.
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel
warm during use.)
L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the
adaptor may cause it to become disconnected.
L The unit will not work during a power failure. We recommend connecting a standard
telephone to the same telephone line or to the same telephone jack using a Panasonic
T-adaptor. Emergency power can be supplied to the unit by connecting a Panasonic
battery back-up power supply noted on page 10.
Fasten the AC adaptor cord.
Hook
To power outlet (120 V AC, 60 Hz)
AC adaptor
To single-line telephone jack (RJ11C)
14 For assistance, please visit http://www.panasonic.com/phonehelp
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Connecting the telephone line cord
If you subscribe to a DSL service
Please attach a noise filter (contact your DSL provider) to the telephone line between the
base unit and the telephone line jack in the event of the following:
– Noise is heard during conversations.
– Caller ID features (page 32) do not function properly.
Preparation
To single-line telephone
jack (RJ11C)
Telephone
line cord
For assistance, please visit http://www.panasonic.com/phonehelp 15
Noise filter
(For DSL users)
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Preparation
Setting up the handset
Connecting the AC adaptor
Available mod el :
KX-TG5622, KX-TG5623, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5652, KXTG5653
To power outlet (120 V AC, 60 Hz)
AC adaptor
Note:
L Use only the included Panasonic AC adaptor KX-TCA1.
Battery installation
Insert the battery (A), and press it down until it snaps into the compartment (B). Then
close the handset cover.
B
A
16 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 17 Tuesday, October 4, 2005 2:10 PM
Battery charge
Place the handset on the base unit or
charger for 6 hours before initial use.
While charging, “Charging” is displayed
and the CHARGE indicator on the base
unit lights. When the battery is fully
charged, “Charge completed” is
displayed.
Base unit:
Preparation
Note:
L If you want to use the unit immediately,
charge the battery for at least 15
minutes.
L To ensure that the battery charges
properly, clean the charge contacts of
the handset, base unit, and charger with
a soft, dry cloth once a month. Clean
more often if the unit is subject to
grease, dust, or high humidity.
Battery strength
Battery icon Battery strength
5 Fully charged
6 Medium
7 Low
When flashing: needs
to be recharged.
8 Discharged
Charger:
Available mod el :
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
For assistance, please visit http://www.panasonic.com/phonehelp 17
Note:
L When the battery needs to be charged,
the handset beeps intermittently while it
is in use.
Panasonic battery performance
Operation Operating time
While in use
(talking)
While not in use
(standby)
While using the
clarity booster
feature (page 28)
Up to 5 hours
Up to 11 days
Up to 3 hours
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Preparation
Note:
L Battery operating time may be
shortened over time depending on
usage conditions and ambient
temperature.
L Battery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not in
use. The longer you leave the handset
off the base unit or charger, the shorter
you can actually talk using the handset.
L Once the battery is fully charged, you do
not have to charge it again until
“Recharge battery” is displayed or
7 flashes. This will maximize the
battery life.
Battery replacement
Important:
L Use only the rechargeable Panasonic
battery noted on page 10.
1 Press the notch of the handset cover
firmly, and slide it in the direction of the
arrow.
2 Replace the old battery with a new one,
and close the cover (page 16).
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY for
information on how to recycle this battery.
18 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 19 Tuesday, October 4, 2005 2:10 PM
Controls
Base unit
For KX-TG5621, KX-TG5622, and KX-TG5623
AB C A B D E F E
Preparation
KX-TG5423
KX-TG5421
A {1}
B {2}
C {3}
D {HANDSET LOCATOR}
For assistance, please visit http://www.panasonic.com/phonehelp 19
KX-TG5422
GH
E Antennas
F IN USE indicator
G Charge contacts
H CHARGE indicator
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Preparation
For KX-TG5631, KX-TG5632, KX-TG5633, KX-TG5634, KX-TG5651, KX-TG5652, and
KX-TG5653
ABCDEFGHIJKLMG
KX-TG5453
KX-TG5451
KX-TG5452
NOPQRST
20 For assistance, please visit http://www.panasonic.com/phonehelp
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Preparation
A {SELECT}
B {CALL}
C {LOCATOR/INTERCOM}
D CHARGE indicator
E Antennas
F Speaker
G Display
H {ANSWER ON}
ANSWER ON indicator
I {GREETING REC} (Recording)
J {GREETING CHECK}
K {ERASE}
L Charge contacts
M MIC (Microphone)
N VOL. (Volume) {<} {>}
O {STOP}
P {MESSAGE}
MESSAGE indicator
Q {<} (Repeat)
R {>} (Skip)
For assistance, please visit http://www.panasonic.com/phonehelp 21
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Preparation
Handset
A
B
C
D
E
F
G
H
I
J
KX-TG5421 KX-TG5422 and
HOLD
KX-TG5423
HOLD
INTERCOM
K
L
M
N
B
O
P
H {FLASH} {CALL WAIT}
I Microphone
J Charge contacts
K Ringer indicator
Message indicator
L Receiver
M Display
N {MENU}
O {OFF}
P {PAUSE/REDIAL}
Q {HOLD}
R {HOLD} {INTERCOM}
*1
*2
*1 For KX-TG5621
*2 For KX-TG5622, KX-TG5623, KX-
TG5631, KX-TG5632, KX-TG5633, KXTG5634, KX-TG5651, KX-TG5652, and
KX-TG5653
Charger
Available mod el :
KX-TG5622, KX-TG5623, KX-TG5632,
KX-TG5633, KX-TG5634, KX-TG5652,
KX-TG5653
A
Q
R
A Speaker
B Soft key
C Headset jack
D {C} (TALK)
E Navigator key ({^} {V} {<} {>})
A Charge contacts
F {s} (SP-PHONE)
G {*} (TONE)
22 For assistance, please visit http://www.panasonic.com/phonehelp
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TG56XX.book Page 23 Tuesday, October 4, 2005 2:10 PM
Preparation
Displays
Base unit display items
Available mod el :
KX-TG5631, KX-TG5632, KX-TG5633,
KX-TG5634, KX-TG5651, KX-TG5652,
KX-TG5653
Displayed
item
E Flashes when message
E Flashes when the date and
C Base unit is on an intercom
B
C
O
Meaning
memory is full.
time need to be set.
call, or handset is using the
answering system.
When flashing: base unit is
paging or is being paged.
The line is in use.
When flashing: the call is
put on hold or the
answering system is
answering a call.
When flashing rapidly: a
call is being received.
Base unit ringer is off.
Displayed
item
E Greeting message
9@ Answering system is in
H1 Handset number; displayed
*1 KX-TG5632, KX-TG5633, KX-TG5634,
KX-TG5652, and KX-TG5653 only.
Meaning
recording error
greeting only mode (caller
messages are not
recorded).
when paging or being
*1
paged.
Handset display items
Displayed
item
J Voice enhancer is on.
5 Battery strength
Meaning
Handset soft keys
The handset features 2 soft keys. By
pressing a soft key, you can select the
feature shown directly above it.
LINE1
LINE2
For assistance, please visit http://www.panasonic.com/phonehelp 23
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