Panasonic of North America 96NKX TG1031 User Manual
Temporary Confidential
Operating Instructions
Expandable Digital Cordless
Answering System
with 2 Handsets
Model No.
Model No.
Model No.
KX-TG1032
with 3 Handsets
KX-TG1033
with 4 Handsets
KX-TG1034
Model shown is KX-TG1032.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset batteries for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Temporary Confidential
Table of Contents
Introduction
Product information. . . . . . . . . . . . . . 3
Accessory information. . . . . . . . . . . . 4
Important safety instructions . . . . . . . 5
For best performance . . . . . . . . . . . . 7
Preparation
Setting up the base unit. . . . . . . . . . . 8
Setting up the handset . . . . . . . . . . . 8
Controls. . . . . . . . . . . . . . . . . . . . . . 11
Display. . . . . . . . . . . . . . . . . . . . . . . 12
Setting the unit before use . . . . . . . 13
Making/Answering Calls
Making calls. . . . . . . . . . . . . . . . . . . 14
Answering calls . . . . . . . . . . . . . . . . 14
Useful features during a call . . . . . . 15
Phonebook
Handset phonebook . . . . . . . . . . . . 16
Copying handset phonebook items. 17
Caller ID Service
Using Caller ID service . . . . . . . . . . 18
Caller list . . . . . . . . . . . . . . . . . . . . . 18
Programming
Programmable settings . . . . . . . . . . 20
Answering System
Answering system. . . . . . . . . . . . . . 23
Turning the answering system
on/off . . . . . . . . . . . . . . . . . . . . . . . . 23
Greeting message. . . . . . . . . . . . . . 24
Listening to messages using the base
unit . . . . . . . . . . . . . . . . . . . . . . . . . 25
Listening to messages using the
handset . . . . . . . . . . . . . . . . . . . . . . 25
Remote operation . . . . . . . . . . . . . . 26
Answering system settings . . . . . . . 28
Voice Mail Service
Using Voice Mail service. . . . . . . . . 30
Multi-unit Operation
Intercom . . . . . . . . . . . . . . . . . . . . . 31
Transferring calls between handsets,
conference calls . . . . . . . . . . . . . . . 31
Registering a handset. . . . . . . . . . . 32
Useful Information
Wall mounting . . . . . . . . . . . . . . . . . 33
Belt clip . . . . . . . . . . . . . . . . . . . . . . 34
Headset (optional). . . . . . . . . . . . . . 34
Error messages. . . . . . . . . . . . . . . . 35
Troubleshooting . . . . . . . . . . . . . . . 36
FCC and other information . . . . . . . 40
Specifications . . . . . . . . . . . . . . . . . 43
Customer services . . . . . . . . . . . . . 44
Warranty . . . . . . . . . . . . . . . . . . . . . 45
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . 47
2 For assistance, please visit http://www.panasonic.com/help
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Product information
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
KX-TG1032 KX-TG1033
KX-TG1034
Introduction
Expanding your phone system
You can expand the phone system by
registering optional handsets to a single
base unit.
LA maximum of 6 total handsets
(included and optional) can be
registered to a single base unit.
For assistance, please visit http://www.panasonic.com/help 3
Handset (optional): KX-TGA101
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Introduction
Accessory information
Included accessories
No.
1 AC adaptor for base
2 Telephone line cord PQJA10075Z 1 1 1
3
4 Battery HHR-55AAAB 4 6 8
5 Handset cover
6 Belt clip
7 Charger
8
*1 The handset cover comes attached to the handset.
123 4 5
Accessory item Order number
unit
Wall mounting adaptor
AC adaptor for charger
PQLV207V 1 1 1
PQKL10088Z1 1 1 1
*1
PQYNTG1032SR
PQKE10456Z2
PQLV30053ZS
Quantity
KX-TG1032S KX-TG1033S KX-TG1034S
234
234
123
123
67
Additional/replacement accessories
Accessory item Order number
Rechargeable nickel metal
hydride (Ni-MH) battery
Accessory handset with charger KX-TGA101
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-
T-adaptor KX-J66
HHR-55AAAB
TCA92, KX-TCA93, KX-TCA94, or KX-TCA95
Sales and support information
LTo order additional/replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
4 For assistance, please visit http://www.panasonic.com/help
Temporary Confidential
Important safety
instructions
When using the product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners. Use a
moist cloth for cleaning.
4. Do not use the product near water,
for example near a bathtub, wash
bowl, kitchen sink, etc.
5. Place the product securely on a
stable surface. Serious damage
and/or injury may result if the
product falls.
6. Do not cover slot s and openings on
the product. They are provided for
ventilation and protection against
overheating. Never place the
product near radiators, or in a place
where proper ventilation is not
provided.
7. Use only the power source marked
on the product. If you are not sure of
the type of power supplied to your
home, consult your dealer or local
power company.
8. Do not place objects on the power
cord. Install the product where no
one can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.
10.Never push any objects through
slots in the product. This may result
in the risk of fire or electric shock.
Never spill any liquid on the product.
Introduction
11.To reduce the risk of electric shock,
do not disassemble the product.
Take the product to an authorized
service center when service is
required. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
12.Unplug the product from power
outlets and take to an authorized
service center when the following
conditions occur:
A. When the power cord is
damaged or frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not work
normally by following the
operating instructions. Adjust
only controls covered by the
operating instructions. Improper
adjustment may require
extensive work by an authorized
service center.
E. If the product has been dropped
or physically damaged.
F. If the product exhibits a distinct
change in performance.
13.During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14.Do not use the product to report a
gas leak, when in the vicinity of the
leak.
SAVE THESE
INSTRUCTIONS
For assistance, please visit http://www.panasonic.com/help 5
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Introduction
WARNING:
LTo prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
LUnplug the product from power
outlets if it emits smoke, an abnormal
smell, or makes an unusual noise.
These conditions can cause fire or
electric shock. Confirm that smoke
has stopped emitting and contact the
Panasonic Call Center at 1-800-211PANA (1-800-211-7262).
CAUTION:
Installation
LNever install telephone wiring during
a lightning storm.
LNever install telephone line jacks in
wet locations unless the jack is
specifically designed for wet
locations.
LNever touch uninsulated telephone
wires or terminals unless the
telephone line has been
disconnected at the network
interface.
LUse caution when installing or
modifying telephone lines.
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main
disconnect device. Ensure that the
AC outlet is installed near the product
and is easily accessible.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
LUse only the battery(ies) specified.
LDo not mix old and new batteries.
LDo not dispose of the battery(ies) in a
fire. They may explode. Check with
local waste management codes for
special disposal instructions.
LDo not open or mutilate the
battery(ies)
corrosive and may cause burns or
injury to the eyes or skin. The
electrolyte may be toxic if swallowed.
LExercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies),
otherwise a short circuit may cause
the battery(ies) and/or the conductive
material to overheat and cause burns.
LCharge the battery(ies) provided, or
identified for use with the product
only, in accordance with the
instructions and limitations specified
in this manual.
Medical
LConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the power
output is 125 mW (max.).) Do not use
the product in health care facilities if
any regulations posted in the area
instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
.
Released electrolyte is
6 For assistance, please visit http://www.panasonic.com/help
Temporary Confidential
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
LFor maximum coverage and noise-
free communications, place your
base unit:
– at a convenient, high, and central
location with no obstructions
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or
other phones.
– avoid facing radio frequency
transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).
LCoverage and voice quality depends
on the local environmental conditions.
LIf the reception for a base unit location
is not satisfactory, move the base unit
to another location for better
reception.
Introduction
LThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 5 °C (41 °F)
or greater than 40 °C (104 °F). Damp
basements should also be avoided.
LThe maximum calling distance may
be shortened when the product is
used in the following places: Near
obstacles such as hills, tunnels,
underground, near metal objects such
as wire fences, etc.
LOperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
Routine care
LWipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
Environment
LKeep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
LThe product should not be exposed to
direct sunlight.
LDo not place heavy objects on top of
the product.
LWhen you leave the product unused
for a long period of time, unplug the
product from the power outlet.
For assistance, please visit http://www.panasonic.com/help 7
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Preparation
Setting up the base
unit
Connecting the AC adaptor
and telephone line cord
Connect the telephone line cord until it
clicks into the base unit and telephone
line jack (A). Connect the AC adaptor
cord (B) by pressing the plug firmly
(C).
LUse only the included Panasonic AC
adaptor PQLV207.
If you subscribe to a DSL service
Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the
telephone line jack in the event of the
following:
– Noise is heard during conversations.
– Caller ID features do not function
properly.
To single-line
telephone
jack (RJ11C)
(120 V AC,
B
A
C
Hook
Note:
LThe AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
LThe AC adaptor should be connected
to a vertically oriented or floormounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the
adaptor may cause it to become
disconnected.
LThe unit will not work during a power
failure. We recommend connecting a
corded telephone to the same
telephone line or to the same
telephone line jack using a Panasonic
T-adaptor (page 4).
60 Hz)
To single-line
telephone jack
(RJ11C)
Setting up the handset
Connecting the AC adaptor
LUse only the included Panasonic AC
adaptor PQLV207.
(120 V AC, 60 Hz)
Bottom of the charger
Hooks
Fasten the AC adaptor cord to
prevent it from being disconnected.
Noise filter
8 For assistance, please visit http://www.panasonic.com/help
Hooks
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Preparation
Battery installation/
replacement
1
Press the notch of the handset cover
firmly, and slide it in the direction of
the arrow.
LWhen replacing batteries, remove
the old batteries positive (S)
terminal first.
2 Insert the batteries negative (T)
terminal first. Close the handset
cover.
Important:
LUse only Ni-MH batteries AAA (R03)
size.
LDo not use alkaline/manganize/Ni-Cd
batteries.
LInstall the batteries in proper order
(S, T), matching the correct polarity .
LUse only the rechargeable Panasonic
batteries noted on page 4, 6.
LWipe the battery ends (S, T) with a
dry cloth.
LWhen installing the batteries, avoid
touching the battery ends (S, T) or
the unit contacts.
Attention:
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800822-8837) for information on how to
recycle this battery.
Battery charge
Place the handset on the base unit or
charger for 7 hours before initial use.
LWhile charging, “Charging” is
displayed. When the batteries are
fully charged, “Charge completed”
is displayed.
Base unit:
Charge
contacts
For assistance, please visit http://www.panasonic.com/help 9
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Preparation
Charger:
Charge
contacts
Note:
LIt is normal for the handset to feel
warm during charging.
LIf you want to use the handset
immediately, charge the batteries for
at least 15 minutes.
LTo ensure that the batteries charge
properly, clean the charge contact s of
the handset, base unit, and charger
with a soft, dry cloth once a month.
Clean more often if the unit is subject
to the exposure of grease, dust, or
high humidity.
Battery level
Battery icon Battery level
5 Fully charged
6 Medium
7 Low
Flashing: needs to
be recharged.
8 Empty
Note:
LWhen the batteries need to be
charged, the handset beeps
intermittently during use.
Panasonic battery performance
Operation Operating time
While in use
(talking)
While not in use
(standby)
Note:
LBattery operating time may be
shortened over time depending on
usage conditions and surrounding
temperature.
LBattery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not
in use.
LAfter the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit or
charger without any ill effect on the
batteries.
LThe battery level may not be
displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for 7 hours.
Up to 17 hours
Up to 7.5 days
10 For assistance, please visit http://www.panasonic.com/help
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Preparation
Symbols used in these
operating instructions
Symbol Meaning
{ }
button name
i Proceed to the next
“ ”
Example:
“Alarm”
Example:
{V}/{^}: “Off”
The words in the
brackets indicate
button names on the
handset and base
unit.
Example:
{C}, {OFF}
operation.
The words in
quotations indicate
the menu on the
display.
Press {V} or {^} to
select “Off”.
Controls
Base unit
A
JI H
A Speaker
B {<} (REPEAT)
C {>} (SKIP)
D {ANSWER ON}
ANSWER ON indicator
E {STOP}
F {ERASE}
G {MESSAGE}
MESSAGE indicator
H VOLUME {>} {<}
I {LOCATOR}
J Charge contacts
CB
D
E
F
G
For assistance, please visit http://www.panasonic.com/help 11
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Preparation
Handset
A
B
C
D
E
PHONEBOOK
SE
PAU
K
O
O Navigator key ({^} {V} {<} {>})
P {MUTE} {CLEAR}
Q {INTERCOM} {TRANSFER}
R Microphone
J
Using the navigator key
The handset navigator key can be used
to navigate through menus and to select
items shown on the display by pressing
K
{^}, {V}, {<}, or {>}.
L
Adjusting audio volume
Press {^} or {V} repeatedly while
M
talking.
N
O
{^}
P
{<}{>}
F
{V}
G
H
I
A Speaker
B {k} (PHONEBOOK)
C {MENU} {OK}
D {C} (TALK)
E Headset jack
F {s} (SP-PHONE)
G {*} (TONE)
H {FLASH} {CALL WAIT}
I Charge contacts
J Charge indicator
Ringer indicator
Message indicator
K Receiver
L Display
M {REDIAL} {PAUSE}
N {OFF}
12 For assistance, please visit http://www.panasonic.com/help
Q
Display
R
Handset display items
Displayed
item
w Within range of the base
5 Battery level
Example:
[1]
Meaning
unit
LWhen flashing:
Handset is searching
for base unit. (out of
range of base unit,
handset is not
registered to base
unit, no power on
base unit)
The handset’s
extension number
(example shown here:
handset 1)
Temporary Confidential
Setting the unit before
use
Preparation
3 {V}/{^}: “Set dial mode“ i
{OK}
4 {V}/{^}: Select the desired setting.
5 {OK} i {OFF}
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
1 {MENU}
2 {V}/{^}: “Handset settings” i
{OK}
3 {V}/{^}: “Display settings” i
{OK}
4 {V}/{^}: “Change language” i
{OK}
5 {V}/{^}: Select the desire d setting.
6 {OK} i {OFF}
Voice guidance language
You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Voice prompt” i {OK}
5 {V}/{^}: Select the desire d setting.
6 {OK} i {OFF}
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.
1 {MENU}
2 {V}/{^}: “Set tel line“ i {OK}
Date and time
Set the correct date and time.
– To use the available alarm function.
– When you play back a message from
the answering system (page 25), the
unit announces the day and time it
was recorded.
1 {MENU}
2 {V}/{^}: “Set date & time” i
{OK}
3 {V}/{^}: “Date and time“ i
{OK}
4 Enter the current month, day, and
year by selecting 2 digits for each.
Example: August 15, 2007
{0}{8} {1}{5} {0}{7}
5 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
6 Press {*} to select “AM” or “PM”.
7 {OK} i {OFF}
Note:
LWhen English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
Lif you make a mistake when entering
the date and time, press {<}, {>},
{^}, or {V} to move the cursor, then
make the correction.
LThe date and time may be incorrect
after a power failure. In this case, set
the date and time again.
For assistance, please visit http://www.panasonic.com/help 13
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Making/Answering Calls
Making calls
1 Dial the phone number.
LTo correct a digit, press {CLEAR}.
2 Press {C}.
3 When you finish talking, press {OFF}
or place the handset on the base unit
or charger.
Note:
L“In use” is displayed when someone
is talking on the handset or another
phone.
Using the speakerphone
1 Dial the phone number, and press
{s}.
LSpeak alternately with the other
party.
2 When you finish talking, press
{OFF}.
Note:
LUse the speakerphone in a quiet
environment.
LTo switch to the receiver, press {C}.
Adjusting the receiver/speaker
volume
Press {^} or {V} repeatedly while
talking.
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 24 digits
max.).
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the redial list
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number. i {OK}
3 {V}/{^}:
4 {V}/{^}:
PAUSE button (for PBX/long
distance service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 17).
For example, if you need to dial the line
access number “9” when making
outside calls with a PBX:
“
Erase” i {
“
Yes” i {
OK}
OK} i {OFF}
1 {9} i { PAUSE} i Dial the
phone number.
2 {C}
Note:
LA 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
Answering calls
When a call is being received, the ringer
indicator flashes rapidly.
1 Press {C} or {s}.
LYou can also answer the call by
pressing any dial key from {0} to
{9}, {*}, {#}, or {INTERCOM}.
(Any key talk feature)
2 When you finish talking, press
{OFF}.
14 For assistance, please visit http://www.panasonic.com/help
Temporary Confidential
Making/Answering Calls
Note:
LY ou can change the ringer tone (page
21). You can also adjust the handset
ringer volume (page 21).
Auto talk
This feature allows you to answer a call
by simply lifting the handset off the base
unit or charger. You do not need to
press {C}. T o activate this feature, see
page 21.
Temporary ringer off
While the handset is ringing for an
outside call, you can turn the ringer off
temporarily by pressing {OFF}.
Useful features during
a call
Mute button
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
To mute your voice, press {MUTE}.
LTo return to the conversation, press
{MUTE} or {C}.
FLASH button
Pressing {FLASH} allows you to use
special features of your host PBX such
as transferring an extension call, or
accessing optional telephone services
such as Call Waiting.
Note:
LTo change the flash time, see page
21.
For Call Waiting service
users
T o use Call Waiting, you must subscribe
to Call Waiting service of your
telephone service provider.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a Call Waiting tone.
Please contact your telephone service
provider for details and availability of
this service in your area.
Press {CALL W AIT} to answer the 2nd
call.
LTo switch between calls, press
{CALL WAIT}.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.
Call share
This feature allows the handset to join
an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
Note:
LA maximum of 3 parties (including 1
outside party) can join a conversation
using 2 extension.
For assistance, please visit http://www.panasonic.com/help 15
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