Panasonic of North America 96NKX TG1031 User Manual

Temporary Confidential

Operating Instructions

Expandable Digital Cordless

Answering System

with 2 Handsets

Model No.

Model No.

Model No.

KX-TG1032

with 3 Handsets

KX-TG1033

with 4 Handsets

KX-TG1034

Model shown is KX-TG1032.

This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.

Charge the handset batteries for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.

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Table of Contents

Introduction

Product information. . . . . . . . . . . . . . 3

Accessory information. . . . . . . . . . . . 4

Important safety instructions . . . . . . . 5

For best performance . . . . . . . . . . . . 7

Preparation

Setting up the base unit. . . . . . . . . . . 8

Setting up the handset . . . . . . . . . . . 8

Controls. . . . . . . . . . . . . . . . . . . . . . 11

Display. . . . . . . . . . . . . . . . . . . . . . . 12

Setting the unit before use . . . . . . . 13

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . 14

Answering calls . . . . . . . . . . . . . . . . 14

Useful features during a call . . . . . . 15

Phonebook

Handset phonebook . . . . . . . . . . . . 16

Copying handset phonebook items. 17

Caller ID Service

Using Caller ID service . . . . . . . . . . 18

Caller list . . . . . . . . . . . . . . . . . . . . . 18

Programming

Programmable settings . . . . . . . . . . 20

Answering System

Answering system. . . . . . . . . . . . . . 23

Turning the answering system

on/off . . . . . . . . . . . . . . . . . . . . . . . . 23

Greeting message. . . . . . . . . . . . . . 24

Listening to messages using the base

unit . . . . . . . . . . . . . . . . . . . . . . . . . 25

Listening to messages using the

handset . . . . . . . . . . . . . . . . . . . . . . 25

Remote operation . . . . . . . . . . . . . . 26

Answering system settings . . . . . . . 28

Voice Mail Service

Using Voice Mail service. . . . . . . . . 30

Multi-unit Operation

Intercom . . . . . . . . . . . . . . . . . . . . . 31

Transferring calls between handsets,

conference calls . . . . . . . . . . . . . . . 31

Registering a handset. . . . . . . . . . . 32

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . 33

Belt clip . . . . . . . . . . . . . . . . . . . . . . 34

Headset (optional). . . . . . . . . . . . . . 34

Error messages. . . . . . . . . . . . . . . . 35

Troubleshooting . . . . . . . . . . . . . . . 36

FCC and other information . . . . . . . 40

Specifications . . . . . . . . . . . . . . . . . 43

Customer services . . . . . . . . . . . . . 44

Warranty . . . . . . . . . . . . . . . . . . . . . 45

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . 47

2 For assistance, please visit http://www.panasonic.com/help

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Product information

Thank you for purchasing a Panasonic cordless telephone.

These operating instructions can be used for the following models:

KX-TG1032 KX-TG1033

KX-TG1034

Introduction

Expanding your phone system

You can expand the phone system by
registering optional handsets to a single
base unit.
LA maximum of 6 total handsets

(included and optional) can be
registered to a single base unit.

For assistance, please visit http://www.panasonic.com/help 3

Handset (optional): KX-TGA101

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Introduction

Accessory information

Included accessories

No.

1 AC adaptor for base

2 Telephone line cord PQJA10075Z 1 1 1

3
4 Battery HHR-55AAAB 4 6 8
5 Handset cover
6 Belt clip
7 Charger

8

*1 The handset cover comes attached to the handset.

123 4 5

Accessory item Order number

unit

Wall mounting adaptor

AC adaptor for charger

PQLV207V 1 1 1

PQKL10088Z1 1 1 1

*1

PQYNTG1032SR
PQKE10456Z2
PQLV30053ZS

Quantity
KX-TG1032S KX-TG1033S KX-TG1034S

234
234
123
123

67

Additional/replacement accessories

Accessory item Order number

Rechargeable nickel metal
hydride (Ni-MH) battery

Accessory handset with charger KX-TGA101
Headset KX-TCA60, KX-TCA86, KX-TCA88HA, KX-

T-adaptor KX-J66

HHR-55AAAB

TCA92, KX-TCA93, KX-TCA94, or KX-TCA95

Sales and support information

LTo order additional/replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

4 For assistance, please visit http://www.panasonic.com/help

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Important safety
instructions

When using the product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
or personal injury.

1. Read all instructions carefully.

2. Follow all warnings and instructions
marked on the product.

3. Unplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners. Use a
moist cloth for cleaning.

4. Do not use the product near water,
for example near a bathtub, wash
bowl, kitchen sink, etc.

5. Place the product securely on a
stable surface. Serious damage
and/or injury may result if the
product falls.

6. Do not cover slot s and openings on
the product. They are provided for
ventilation and protection against
overheating. Never place the
product near radiators, or in a place
where proper ventilation is not
provided.

7. Use only the power source marked
on the product. If you are not sure of
the type of power supplied to your
home, consult your dealer or local
power company.

8. Do not place objects on the power
cord. Install the product where no
one can step or trip on the cord.

9. Do not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.

10.Never push any objects through
slots in the product. This may result
in the risk of fire or electric shock.
Never spill any liquid on the product.

Introduction

11.To reduce the risk of electric shock,
do not disassemble the product.
Take the product to an authorized
service center when service is
required. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.

12.Unplug the product from power
outlets and take to an authorized
service center when the following
conditions occur:
A. When the power cord is

damaged or frayed.

B. If liquid has been spilled into the

product.

C. If the product has been exposed

to rain or water.

D. If the product does not work

normally by following the
operating instructions. Adjust
only controls covered by the
operating instructions. Improper
adjustment may require
extensive work by an authorized
service center.

E. If the product has been dropped

or physically damaged.

F. If the product exhibits a distinct

change in performance.

13.During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.

14.Do not use the product to report a
gas leak, when in the vicinity of the
leak.

SAVE THESE
INSTRUCTIONS

For assistance, please visit http://www.panasonic.com/help 5

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Introduction

WARNING:

LTo prevent the risk of fire or electrical

shock, do not expose the product to
rain or any type of moisture.

LUnplug the product from power

outlets if it emits smoke, an abnormal
smell, or makes an unusual noise.
These conditions can cause fire or
electric shock. Confirm that smoke
has stopped emitting and contact the
Panasonic Call Center at 1-800-211­PANA (1-800-211-7262).

CAUTION:

Installation

LNever install telephone wiring during

a lightning storm.

LNever install telephone line jacks in

wet locations unless the jack is
specifically designed for wet
locations.

LNever touch uninsulated telephone

wires or terminals unless the
telephone line has been
disconnected at the network
interface.

LUse caution when installing or

modifying telephone lines.

LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main

disconnect device. Ensure that the
AC outlet is installed near the product
and is easily accessible.

Battery

To reduce the risk of fire or injury to
persons, read and follow these
instructions.

LUse only the battery(ies) specified.
LDo not mix old and new batteries.
LDo not dispose of the battery(ies) in a

fire. They may explode. Check with
local waste management codes for
special disposal instructions.

LDo not open or mutilate the

battery(ies)
corrosive and may cause burns or
injury to the eyes or skin. The
electrolyte may be toxic if swallowed.

LExercise care when handling the

battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies),
otherwise a short circuit may cause
the battery(ies) and/or the conductive
material to overheat and cause burns.

LCharge the battery(ies) provided, or

identified for use with the product
only, in accordance with the
instructions and limitations specified
in this manual.

Medical

LConsult the manufacturer of any

personal medical devices, such as
pacemakers or hearing aids, to
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of

1.92 GHz to 1.93 GHz, and the power
output is 125 mW (max.).) Do not use
the product in health care facilities if
any regulations posted in the area
instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.

.

Released electrolyte is

6 For assistance, please visit http://www.panasonic.com/help

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For best performance

Base unit location/avoiding noise

The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
LFor maximum coverage and noise-

free communications, place your
base unit:
– at a convenient, high, and central

location with no obstructions
between the handset and base unit
in an indoor environment.

– away from electronic appliances

such as TVs, radios, personal
computers, wireless devices or
other phones.

– avoid facing radio frequency

transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).

LCoverage and voice quality depends

on the local environmental conditions.

LIf the reception for a base unit location

is not satisfactory, move the base unit
to another location for better
reception.

Introduction

LThe product should be kept away

from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 5 °C (41 °F)
or greater than 40 °C (104 °F). Damp
basements should also be avoided.

LThe maximum calling distance may

be shortened when the product is
used in the following places: Near
obstacles such as hills, tunnels,
underground, near metal objects such
as wire fences, etc.

LOperating the product near electrical

appliances may cause interference.
Move away from the electrical
appliances.

Routine care

LWipe the outer surface of the product

with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.

Environment

LKeep the product away from electrical

noise generating devices, such as
fluorescent lamps and motors.

LThe product should be kept free from

excessive smoke, dust, high
temperature, and vibration.

LThe product should not be exposed to

direct sunlight.

LDo not place heavy objects on top of

the product.

LWhen you leave the product unused

for a long period of time, unplug the
product from the power outlet.

For assistance, please visit http://www.panasonic.com/help 7

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Preparation

Setting up the base
unit

Connecting the AC adaptor
and telephone line cord

Connect the telephone line cord until it
clicks into the base unit and telephone
line jack (A). Connect the AC adaptor
cord (B) by pressing the plug firmly
(C).
LUse only the included Panasonic AC

adaptor PQLV207.

If you subscribe to a DSL service

Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the
telephone line jack in the event of the
following:
– Noise is heard during conversations.
– Caller ID features do not function

properly.

To single-line
telephone
jack (RJ11C)

(120 V AC,

B

A

C

Hook

Note:

LThe AC adaptor must remain

connected at all times. (It is normal for
the adaptor to feel warm during use.)

LThe AC adaptor should be connected

to a vertically oriented or floor­mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the
adaptor may cause it to become
disconnected.

LThe unit will not work during a power

failure. We recommend connecting a
corded telephone to the same
telephone line or to the same
telephone line jack using a Panasonic
T-adaptor (page 4).

60 Hz)

To single-line
telephone jack
(RJ11C)

Setting up the handset

Connecting the AC adaptor

LUse only the included Panasonic AC

adaptor PQLV207.

(120 V AC, 60 Hz)

Bottom of the charger

Hooks

Fasten the AC adaptor cord to
prevent it from being disconnected.

Noise filter

8 For assistance, please visit http://www.panasonic.com/help

Hooks

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Preparation

Battery installation/
replacement

1

Press the notch of the handset cover
firmly, and slide it in the direction of
the arrow.
LWhen replacing batteries, remove

the old batteries positive (S)
terminal first.

2 Insert the batteries negative (T)

terminal first. Close the handset
cover.

Important:

LUse only Ni-MH batteries AAA (R03)

size.

LDo not use alkaline/manganize/Ni-Cd

batteries.

LInstall the batteries in proper order

(S, T), matching the correct polarity .

LUse only the rechargeable Panasonic

batteries noted on page 4, 6.

LWipe the battery ends (S, T) with a

dry cloth.

LWhen installing the batteries, avoid

touching the battery ends (S, T) or
the unit contacts.

Attention:

A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800­822-8837) for information on how to
recycle this battery.

Battery charge

Place the handset on the base unit or
charger for 7 hours before initial use.

LWhile charging, “Charging” is

displayed. When the batteries are
fully charged, “Charge completed”
is displayed.

Base unit:

Charge
contacts

For assistance, please visit http://www.panasonic.com/help 9

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Preparation

Charger:

Charge
contacts

Note:

LIt is normal for the handset to feel

warm during charging.

LIf you want to use the handset

immediately, charge the batteries for
at least 15 minutes.

LTo ensure that the batteries charge

properly, clean the charge contact s of
the handset, base unit, and charger
with a soft, dry cloth once a month.
Clean more often if the unit is subject
to the exposure of grease, dust, or
high humidity.

Battery level

Battery icon Battery level

5 Fully charged
6 Medium
7 Low

Flashing: needs to
be recharged.

8 Empty

Note:

LWhen the batteries need to be

charged, the handset beeps
intermittently during use.

Panasonic battery performance

Operation Operating time

While in use
(talking)

While not in use
(standby)

Note:

LBattery operating time may be

shortened over time depending on
usage conditions and surrounding
temperature.

LBattery power is consumed whenever

the handset is off the base unit or
charger, even when the handset is not
in use.

LAfter the handset is fully charged,

displaying “Charge completed”, it
may be left on the base unit or
charger without any ill effect on the
batteries.

LThe battery level may not be

displayed correctly after you replace
the batteries. In this case, place the
handset on the base unit or charger
and let it charge for 7 hours.

Up to 17 hours

Up to 7.5 days

10 For assistance, please visit http://www.panasonic.com/help

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Preparation

Symbols used in these
operating instructions

Symbol Meaning

{ }
button name

i Proceed to the next

“ ”
Example:
“Alarm”

Example:

{V}/{^}: “Off”

The words in the
brackets indicate
button names on the
handset and base
unit.

Example:

{C}, {OFF}

operation.
The words in

quotations indicate
the menu on the
display.

Press {V} or {^} to
select “Off”.

Controls

Base unit

A

JI H

A Speaker
B {<} (REPEAT)
C {>} (SKIP)
D {ANSWER ON}

ANSWER ON indicator

E {STOP}
F {ERASE}
G {MESSAGE}

MESSAGE indicator

H VOLUME {>} {<}
I {LOCATOR}
J Charge contacts

CB

D

E

F

G

For assistance, please visit http://www.panasonic.com/help 11

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Preparation

Handset

A

B

C
D

E

PHONEBOOK

SE

PAU

K

O

O Navigator key ({^} {V} {<} {>})
P {MUTE} {CLEAR}
Q {INTERCOM} {TRANSFER}
R Microphone

J

Using the navigator key

The handset navigator key can be used
to navigate through menus and to select
items shown on the display by pressing

K

{^}, {V}, {<}, or {>}.

L

Adjusting audio volume

Press {^} or {V} repeatedly while

M

talking.

N

O

{^}

P

{<}{>}

F

{V}

G

H

I

A Speaker
B {k} (PHONEBOOK)
C {MENU} {OK}
D {C} (TALK)
E Headset jack
F {s} (SP-PHONE)
G {*} (TONE)
H {FLASH} {CALL WAIT}
I Charge contacts
J Charge indicator

Ringer indicator
Message indicator

K Receiver
L Display
M {REDIAL} {PAUSE}
N {OFF}

12 For assistance, please visit http://www.panasonic.com/help

Q

Display

R

Handset display items

Displayed
item

w Within range of the base

5 Battery level
Example:

[1]

Meaning

unit
LWhen flashing:

Handset is searching
for base unit. (out of
range of base unit,
handset is not
registered to base
unit, no power on
base unit)

The handset’s
extension number
(example shown here:
handset 1)

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Setting the unit before
use

Preparation

3 {V}/{^}: “Set dial mode“ i

{OK}

4 {V}/{^}: Select the desired setting.
5 {OK} i {OFF}

Display language

You can select either “English” or
“Español” as the display language.
The default setting is “English”.

1 {MENU}
2 {V}/{^}: “Handset settings” i

{OK}

3 {V}/{^}: “Display settings” i

{OK}

4 {V}/{^}: “Change language” i

{OK}

5 {V}/{^}: Select the desire d setting.
6 {OK} i {OFF}

Voice guidance language

You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Voice prompt” i {OK}
5 {V}/{^}: Select the desire d setting.
6 {OK} i {OFF}

Dialing mode

If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
“Pulse”: For rotary/pulse dial service.

1 {MENU}
2 {V}/{^}: “Set tel line“ i {OK}

Date and time

Set the correct date and time.
– To use the available alarm function.
– When you play back a message from

the answering system (page 25), the
unit announces the day and time it
was recorded.

1 {MENU}
2 {V}/{^}: “Set date & time” i

{OK}

3 {V}/{^}: “Date and time“ i

{OK}

4 Enter the current month, day, and

year by selecting 2 digits for each.
Example: August 15, 2007

{0}{8} {1}{5} {0}{7}

5 Enter the current hour and minute

(12-hour clock format) by selecting 2
digits for each.
Example: 9:30

{0}{9} {3}{0}

6 Press {*} to select “AM” or “PM”.
7 {OK} i {OFF}

Note:

LWhen English is selected as the

display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.

Lif you make a mistake when entering

the date and time, press {<}, {>},
{^}, or {V} to move the cursor, then
make the correction.

LThe date and time may be incorrect

after a power failure. In this case, set
the date and time again.

For assistance, please visit http://www.panasonic.com/help 13

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Making/Answering Calls

Making calls

1 Dial the phone number.

LTo correct a digit, press {CLEAR}.

2 Press {C}.
3 When you finish talking, press {OFF}

or place the handset on the base unit
or charger.

Note:

L“In use” is displayed when someone

is talking on the handset or another
phone.

Using the speakerphone

1 Dial the phone number, and press

{s}.
LSpeak alternately with the other

party.

2 When you finish talking, press

{OFF}.

Note:

LUse the speakerphone in a quiet

environment.

LTo switch to the receiver, press {C}.

Adjusting the receiver/speaker
volume

Press {^} or {V} repeatedly while
talking.

Making a call using the redial list

The last 5 phone numbers dialed are
stored in the redial list (each 24 digits
max.).

1 {REDIAL}
2 {V}/{^}: Select the desired phone

number.

3 {C}

Erasing a number in the redial list

1 {REDIAL}
2 {V}/{^}: Select the desired phone

number. i {OK}

3 {V}/{^}:
4 {V}/{^}:

PAUSE button (for PBX/long
distance service users)

A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 17).
For example, if you need to dial the line
access number “9” when making
outside calls with a PBX:

“

Erase” i {

“

Yes” i {

OK}

OK} i {OFF}

1 {9} i { PAUSE} i Dial the

phone number.

2 {C}

Note:

LA 3.5 second pause is inserted each

time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.

Answering calls

When a call is being received, the ringer
indicator flashes rapidly.

1 Press {C} or {s}.

LYou can also answer the call by

pressing any dial key from {0} to
{9}, {*}, {#}, or {INTERCOM}.

(Any key talk feature)

2 When you finish talking, press

{OFF}.

14 For assistance, please visit http://www.panasonic.com/help

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Making/Answering Calls

Note:

LY ou can change the ringer tone (page

21). You can also adjust the handset
ringer volume (page 21).

Auto talk

This feature allows you to answer a call
by simply lifting the handset off the base
unit or charger. You do not need to
press {C}. T o activate this feature, see
page 21.

Temporary ringer off

While the handset is ringing for an
outside call, you can turn the ringer off
temporarily by pressing {OFF}.

Useful features during
a call

Mute button

While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
To mute your voice, press {MUTE}.

LTo return to the conversation, press

{MUTE} or {C}.

FLASH button

Pressing {FLASH} allows you to use
special features of your host PBX such
as transferring an extension call, or
accessing optional telephone services
such as Call Waiting.

Note:

LTo change the flash time, see page

21.

For Call Waiting service
users

T o use Call Waiting, you must subscribe
to Call Waiting service of your
telephone service provider.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
phone, you will hear a Call Waiting tone.
Please contact your telephone service
provider for details and availability of
this service in your area.
Press {CALL W AIT} to answer the 2nd
call.

LTo switch between calls, press

{CALL WAIT}.

Temporary tone dialing (for
rotary/pulse service users)

You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Press {*} (TONE) before entering
access numbers which require tone
dialing.

Call share

This feature allows the handset to join
an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.

Note:

LA maximum of 3 parties (including 1

outside party) can join a conversation
using 2 extension.

For assistance, please visit http://www.panasonic.com/help 15

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Phonebook

Handset phonebook

You can add up to 50 items to the
handset phonebook and search for
phonebook items by name.

Adding items to the
phonebook

1

{k} i {MENU}

2 {V}/{^}: “New entry” i {OK}
3 Enter the name (max. 16

characters). i {OK}

4 Enter the phone number (max. 24

digits). i {OK}

5 {V}/{^}:

LTo add other items, repeat from

step 3.

6

{

OFF

Note:

LStep 1 variation:

{MENU}

settings

“

Save” i {OK}

}

i {V}/{^}

” i {OK}

: ”

Ph.book

LPress {*} to swich between

uppercase and lowercase.

LTo enter another character that is

located on the same dial key, first
press {>} to move the cursor to the
next space.

Editing/correcting a mistake

Press {<} or {>} to move the cursor to
the character or number you want to
erase, then press {CLEAR}. Enter the
appropriate character or number.
LPress and hold {CLEAR} to erase all

characters or numbers.

Finding and calling a
phonebook item

Searching for a name alphabetically
by scrolling through all items

1 {k}
2 {V}/{^}: Select the desired item.
3 Press {C} to dial the phone

number.

Character table for entering names

Key Character

Space

{1}

{2} abc2
{3} def 3
{4} ghi 4
{5} jkl 5
{6} mno6
{7} pqr s7
{8} tuv8
{9} wxyz9
{0}

#&’ ( )

; ,–./1

Space

0

Searching for a name by initial

1 {k}
2 Press the dial key ({0} – {9}) that

corresponds to the first letter you are
searching for (see the character
table, page 16).
Example: “LISA”
Press {5} repeatedly to display the
first phonebook entry starting with
the initial “L” and go to step 3.
LIf there is no item corresponding to

the letter you selected, the next
item is displayed.

3 Press {V} to select the desired item.
4 Press {C} to dial the phone

number.

16 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Phonebook

Editing items in the
phonebook

1

Find the desired item (page 16). i

{MENU}

2 {V}/{^}: “Edit” i {OK}
3 Edit the name if necessary (see the

character table, page 16). i {OK}

4 Edit the phone number if necessary.

i {OK}

5 {V}/{^}:

“

Save” i {OK} i {

OFF

Erasing items in the
phonebook

Erasing an item

1 Find the desired item (page 16). i

{MENU}

2 {V}/{^}: “Erase” i {OK}
3 {V}/{^}: “Yes” i {OK} i

Erasing all items

{

OFF}

1 {k} i {MENU}
2 {V}/{^}: “Erase all” i {OK}
3 {V}/{^}: “Yes” i {OK}
4 {V}/{^}: “Yes” i {OK}

i {OFF}

Chain dial

This feature allows you to dial phone
numbers in the handset phonebook
while you are on a call. This feature can
be used, for example, to dial a calling
card access number or bank account
PIN that you have stored in the handset
phonebook, without having to dial
manually.

1 During an outside call, press {k}.
2 Find the desired item (page 16). i

{OK}

Note:

LWhen storing a calling card access

number and your PIN in the
phonebook as one phonebook item,
press {PAUSE} to add pauses after
the number and PIN as necessary
(page 14).

LIf you have rotary/pulse service, you

need to press {*} before pressing
{k} in step 1 to change the dialing
mode temporarily to tone.

}

Copying handset
phonebook items

You can copy one or all of the
phonebook items from one handset to
another.

Copying an item

Find the desired item (page 16). i

1

{MENU}

2 {V}/{^}: “Copy” i {OK}
3 Select the handset to copy to by

pressing the desired handset
number ({1} – {6}).

LTo continue copying another item:

{V}/{^}: “Yes” i {OK} i Find

the desired item. i {OK}

4

{

OFF}

Copying all items

{k} i {MENU}

1
2 {V}/{^}: “Copy all” i {OK}
3 Select the handset to copy to by

pressing the desired handset
number ({1} – {6}).

4

{

OFF}

For assistance, please visit http://www.panasonic.com/help 17

Temporary Confidential

Caller ID Service

Using Caller ID service

This unit is Caller ID compatible. T o use
Caller ID features, you must subscribe
to Caller ID service of your telephone
service provider.

Caller ID features

When an outside call is being received,
the calling party’s name and phone
number are displayed.
Caller information for the last 50 callers
is logged in the caller list by the most
recent call to the oldest.
LGenerally caller information is

displayed from the 2nd ring.

LIf the unit cannot receive caller

information, the following is
displayed:
–“Out of area”: The caller dialed

from an area which does not
provide Caller ID service.

–“Private caller”: The caller

requested not to send caller
information.

–“Long distance”: The caller

called you long distance.

LIf the unit is connected to a PBX

system, caller information may not be
received properly. Consult your PBX
supplier.

Missed calls

If a call is not answered, the unit treats
the call as a missed call. “Missed
call” is displayed on the handset
display. This lets you know if you should
view the caller list to see who called
while you were out.

Customer name display

When the Caller ID number is received
and it matches a phone number stored
in the phonebook, the stored name from

the phonebook is displayed and logged
in the caller list.

Call Waiting Caller ID display

If you subscribe to both Caller ID and
Call Waiting with Caller ID services, the
2nd caller’s information is displayed
after you hear a Call Waiting tone (page

15). Please contact your telephone

service provider for details and
availability of this service in your area.

Caller list

Viewing the caller list and
calling back

{MENU}

1
2 {V}/{^}: “View CID” i {OK}
3 Press {V} to search from the most

recent call, or {^} to search from the
oldest call.

4 To call back, press {C}.

To exit, press {OFF}.

Note:

LA Q is displayed in caller information

which has already been viewed or
answered.

Editing a caller’s phone
number before calling back

You can edit a phone number in the
caller list by removing its area code and/
or the long distance code “1”.

1 {MENU}
2 {V}/{^}: “View CID” i {OK}
3 {V}/{^}: Select the desired item. i

{MENU}

4 {V}/{^}: “Edit & save” i {OK}

18 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Caller ID Service

5 Press {MENU} repeatedly until the

phone number is shown in the
desired format.

1 Local phone number

Ex:

321-5555

2 Area code – Local phone number

Ex:

555-321-5555

3 1 – Area code – Local phone

number

Ex:

1-555-321-5555

6 {C}
Caller ID number auto edit

feature

Once you call back an edited number,
the unit will remember the Area Code
and Format of the Edited Number. Next
time when someone calls from the
same Area Code, caller information will
be customized by the unit as follows:
– When the call is being received, the

Caller ID number will be displayed in
the same Format as the Edited
Number.

– After the call is ended, the phone

number of the caller, when reviewed
from the Caller list, will be displayed in
the same Format as the Edited

Number.
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you
can call these local numbers using
caller information without dialing the
area code.
To activate this feature, you must edit
an item in the caller list, then call that
number. After that, phone numbers from
that caller’s area code are edited
automatically.
This feature can be turned on or off
(page 21).

Note:

LPhone numbers from the 4 most

recently edited area codes are

automatically edited.

For assistance, please visit http://www.panasonic.com/help 19

LIf you move to another area, you can

turn this feature off to erase
previously edited area codes. To use
this feature again, turn it on and
reprogram the area codes you want to
edit once again.

Storing caller information
into the phonebook

{MENU}

1
2 {V}/{^}: “View CID” i {OK}
3 {V}/{^}: Select the desired item. i

{MENU}

4 {V}/{^}: “Edit & save” i {OK}

LTo edit the number, press {MENU}

repeatedly until the phone number
is shown in the desired format.

5 {k}
6 Edit the name if necessary (see the

character table, page 16). i {OK}

7 Edit the phone number if necessary.

i {OK}

8 {V}/{^}:

“

Save” i {OK} i {

OFF

Erasing caller information

{MENU}

1
2 {V}/{^}: “View CID” i {OK}
3 {V}/{^}: Select the desired item. i

{MENU}

4 {V}/{^}: “Erase” i {OK}

LTo erase all items, select “Erase

All“. i {OK}

5 {V}/{^}: “Yes” i {OK} i {OFF}

}

Temporary Confidential

Programming

Programmable settings

Y ou can customize the unit by programming the following features using the handset.

Programming by scrolling through the display menus

{MENU}

1
2 Press {V} or {^} to select the desired menu. i {OK}

LIf there is a sub-menu(s), press {V} or {^} to select the desired item. i {OK}

3 Press {V} or {^} to select the desired setting. i {OK}

LThis step may vary depending on the feature being programmed.

4 {OFF}

Note:

LIn the following table, < > indicates the default setting.

Main menu Sub-menu 1 Sub-menu 2 Page

View CID ––18
Answering device Play new msg. –25

Alarm ––22

Play all msg. –25
Record greeting –24
Answer on –23
Answer off –23
Play greeting –24
Erase message Erase all 26

Erase greeting 24

*1

Settings Remote code

Default: 111

Ring count
<4 rings>

Recording time
<3 min>

Call screening
<On>

Voice prompt

<English>

*1

28

28

*1

29

29

13

20 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Main menu Sub-menu 1 Sub-menu 2 Page

Ph.book settings New entry –16

Handset settings Ringer settings Ringer volume

Set date & time Date and time

Set tel line Set dial mode

Customer support ––22

*1 If you program these settings using one of the handsets, you do not need to

program the same item using another handset.

*2 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone

(tone 1 to 3). If you select a melody, you cannot distinguish lines by their ringers.

*3 Turn this feature off if you prefer not to hear key tones while you are dialing or

pressing any keys, including confirmation tones and error tones.

*4 If you subscribe to Caller ID service and want to view the caller’s information after

lifting up the handset to answer a call, turn off this feature.

*5 This feature allows the unit to automatically adjust the date and time setting when

caller information is received. To use this feature, set the date and time first.

Programming

Copy all –17
Erase all –17

<Level 6>

Ringer tone

*2

<Tone 1>

Display settings Change language

<English>

Contrast <Level 3> –

Registration HS registration 32

Deregistration 32

Other settings Message alert

<Off>
Key tone
Auto talk

*3

<On>–

*4

<Off>–

Caller ID edit
<On>

*1

Time adjustment

*1, *5

–13
––

<Caller ID[auto]>

*1, *6

–13

<Tone>

Set flash time

*1

––

<700ms>

–

–

13

29

–

For assistance, please visit http://www.panasonic.com/help 21

Temporary Confidential

Programming

*6 The flash time depends on your telephone exchange or host PBX. Consult your

PBX supplier if necessary. The setting should stay at “700ms” unless pressing

{FLASH} fails to pick up the call waiting call.

Alarm

An alarm will sound once for 3 minutes at the set time. Set the date and time
beforehand (page 13).

1 {MENU}
2 {V}/{^}: “Alarm” i Press {OK} 2 times.
3 {V}/{^}: Select the desired alarm mode. i {OK}

Off Turns alarm off. Press {OK} again, then press {OFF} to finish.
Once The alarm sounds once at the set time. Enter the desired date and

Daily An alarm sounds daily at the set time.

4 Set the desired time. i { OK}
5 {V}/{^}: Select the desired ringer tone. i {OK}

L We recommend selecting a different ringer tone from outside call.

6 {V}/{^}: “Save” i {OK} i {OFF}

Note:

LTo stop the alarm, press any dial key or place the handset on the base unit or

charger.
LWhen the handset is in use, the alarm will not sound until the handset is in standby

mode.

time.

Customer support

The handset can display the Internet address where you can download the operating
instructions or get further information for this product using your computer.

1 {MENU}
2 {V}/{^}: “Customer support” i {OK} i {OFF}

22 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Answering System

Answering system

This unit contains an answering system
which can answer and record calls for
you when you are unavailable to
answer the phone.

Important:

LOnly 1 person can access the

answering system at a time.
LWhen callers leave messages, the

unit records the day and time of each

message. Make sure the date and

time have been correctly set (page

13).

Memory capacity

The total recording capacity (including
your greeting message) is about 20
minutes.
A maximum of 64 messages can be
recorded.

LIf the message memory becomes full,

the ANSWER ON indicator flashes

rapidly (if the answering system is

turned on). Erase unnecessary

messages (page 25).
LWhen the message memory

becomes full, the greeting message is

different depending on your situation:

– If you use the prerecorded greeting

message, the unit automatically
switches to another prerecorded
greeting message asking callers to
call again later.

– If you recorded your own greeting

message, the same message is still
announced to callers even though
their messages are not recorded.

T urning the answering
system on/off

Base unit

Press {ANSWER ON} to turn on/off the
answering system.
LWhen the answering system is turned

on, the ANSWER ON indicator lights.

LWhen the answering system is turned

off, the ANSWER ON indicator turns
off.

Handset

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Answer on” or “Answer

off“i {OK} i {OFF}

Screening calls

While a caller is leaving a message, you
can listen to the call through the
handset’s speaker.
You can answer the call by pressing
{C} on the handset.

For assistance, please visit http://www.panasonic.com/help 23

Temporary Confidential

Answering System

Greeting message

When the unit answers a call, callers
are greeted by a greeting message. You
can record your own greeting message
or use a prerecorded greeting
message.

Recording your greeting
message

You can record your own greeting
message (max. 2 minutes and 30
seconds). If you do not record a
greeting message, a prerecorded
greeting message is used.

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Record greeting” i

{OK}

4 After the base unit beeps, speak

clearly about 20 cm (8 inches) away
from the MIC.

5 To stop recording, press {MENU}.

Using a prerecorded greeting
message

If you erase or do not record your own
greeting message, the unit plays a
prerecorded greeting message for
callers and ask them to leave
messages.

Erasing your greeting
message

1

{MENU}

2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Erase message” i

{OK}

4 {V}/{^}: “Erase greeting” i

{OK}

5 {V}/{^}: “Yes“ i {OK} i {OFF}

Playing back the greeting
message

{MENU}

1
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Play greeting” i

{OK} i {OFF}

24 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Answering System

Listening to messages
using the base unit

When new messages have been
recorded, the MESSAGE indicator on
the base unit flashes.
Press {MESSAGE}.

LThe base unit plays new messages.
LWhen you have no new messages,

the base unit plays back all

messages.

Operating the answering
system

Key Operation

{>} or {<} Adjust the speaker

{<} Repeat message

{>} Skip message

{STOP} Stop playback
{ERASE} Erase message

*1 If pressed within the first 5 seconds

of a message, the previous
message is played.

Erasing all messages

Press {ERASE} 2 times while the unit is
not being used.

volume

(during playback)

(during playback)

currently playing

*1

Listening to messages
using the handset

When new messages have been
recorded:
–“New message” is displayed.
– The message indicator on the

handset flashes slowly if the message
alert feature is turned on (page 29).

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Play new msg.” or “Play

all msg.“ i {OK}

4 When finished, press {OFF}.

Note:

LTo switch to the receiver, press {C}.

Calling back (Caller ID subscribers
only)

If caller information was received for the
call, you can call the caller back while
listening to a message.

1 Press {MENU} during playback.
2 {V}/{^}: “Edit & Call” i {OK}
3 Press {MENU} repeatedly until the

phone number is shown in the
desired format.

4 {C}

For assistance, please visit http://www.panasonic.com/help 25

Temporary Confidential

Answering System

Operating the answering
system

You can also operate the answering
system by pressing dial keys on the
handset during playback.

Key Operation

{^} or {V} Adjust the receiver/

{1} or {<} Repeat message

{2} or {>} Skip message (during

{3} Enter the “Settings“

{4} Play new messages
{5} Play all messages
{6} Play greeting message
{7}{6} Record greeting

{8} Turn answering system

{9} Stop (recording,

{0} Turn answering system

{*}{4} or
{CLEAR}

{*}{5} Erase all messages
{*}{6} Erase greeting

*1 If pressed within the first 5 seconds

of a message, the previous
message is played.

speaker volume

(during playback)

playback)

menu

message

on

playback)

off
Erase message

currently playing

message

*1

Remote operation

Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages.
The unit’s voice guidance prompts you
to press certain dial keys to perform
different operations.

Important:

LIn order to operate the answering

system remotely, you must first set a
remote code (page 28). This code
must be entered each time you
operate the answering system
remotely.

Using the answering system
remotely

1

Dial your phone number from a touch
tone phone.

2 After the greeting message starts,

enter your remote code (page 28).
LThe unit announces the number of

new messages.

LThe voice guidance informs you of

the available commands. The
announcements are different
depending on the voice guidance
language settings(page 13).

3 Contro l the unit using remote

commands (page 27).

4 When finished, hang up.

Voice guidance

When the English voice guidance is
selected

During remote operation, the unit’s
voice guidance starts and prompts you
to press {1} to perform a specific
operation, or press {2} to listen to more
available operations. Operations are

26 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Answering System

presented by voice guidance in the
following order:
– Play back all messages
– Play back new messages
– Record a message
– Erase all messages
– Record a greeting message

Note:

LIf you do not press any dial keys

within 10 seconds after a voice

guidance prompt, the unit

disconnects your call.

When the Spanish voice guidance is
selected

To start the voice guidance, press {9}.
The voice guidance is announced in the
order of the remote command table
(page 27). See the Spanish Quick
Guide for details.

Note:

LIf you do not press any dial keys

within 20 seconds after a voice

guidance prompt, the unit

disconnects your call.

Remote commands

You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.

Key Remote command

{1} Repeat message

(during playback)

{2} Skip message (during

playback)

{4} Play new messages
{5} Play all messages
{6} Play greeting message
{7} Record greeting

message

*1

Key Remote command

{9} Stop (recording,

{0} Turn answering system

{*}{4} Erase message

{*}{5} Erase all messages
{*}{6} Erase greeting

{*}{#} End remote operation

*1 If pressed within the first 5 seconds

of a message, the previous
message is played.

*2 For Spanish voice guidance only

LThis is not included in the

announcements.

playback)
Start voice guidance

off

currently playing

message (during
greeting message
playback)

(or hang up)

*2

Turning on the answering
system remotely

If the answering system is off, you can
turn it on remotely.

1 Dial your phone number from a touch

tone phone.

2 Let the phone ring 15 times.
3 Enter your remote code within 10

seconds after the beep.
LThe unit answers your call with the

greeting message.

LYou can hang up, or enter your

remote code again and begin
remote operation (page 26).

For assistance, please visit http://www.panasonic.com/help 27

Temporary Confidential

Answering System

Skipping the greeting
message to leave a message

You can leave a message just as any
outside caller can. Call your phone
number. When the answering system
picks up, press {*} to skip the greeting
message and record your message
after the beep.

Answering system
settings

Remote code

A remote code must be entered when
operating the answering system
remotely. This code prevents
unauthorized parties from listening to
your messages remotely. The default
setting is “111”.

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Remote code” i {OK}
5 Enter the desired 3-digit remote

code. i {OK} i {OFF}

Ring count

You can change the number of times
the phone rings before the unit answers
calls.
The default setting is “4 rings”.
“Toll saver”: The unit answers on
the 2nd ring when new messages have
been recorded, and on the 4th ring
when there are no new messages. If
you call your phone from outside to
listen to new messages (page 26), you
will know that there are no new
messages when the phone rings for the

3rd time. Y ou can then hang up without
being charged for the call.

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Ring count” i {OK}
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}

For Voice Mail service subscribers

If you subscribe to a flat-rate service
package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please
note the following:
LTo use the Voice Mail service

provided by your telephone service
provider rather than the unit’s
answering system, turn off the
answering system (page 23).

LTo use this u nit’s answering system

rather than the Voice Mail service
provided by your telephone service
provider, please contact your
telephone service provider to
deactivate your Voice Mail service.
If your telephone service provider
cannot do this:
– Set this unit’s “Ring count”

setting so that this unit’s answering
system answers calls before the
Voice Mail service of your
telephone service provider does. It
is necessary to check the ring count
required to activate the Voice Mail
service provided by your telephone
service provider before changing
this setting.

– Change the ring count of the Voice

Mail service so that the answering
system can answer the call first. To
do so, consult your telephone
service provider.

28 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Answering System

Caller’s recording time

You can change the maximum
message recording time allotted to
each caller. The default setting is
“3 min”.

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Recording time” i

{OK}

5 {V}/{^}: Select the desire d setting.
6 {OK} i {OFF}

Message alert

You can select whether or not the
message indicator on the handset
flashes slowly when new messages are
recorded. The default setting is “Off”.

Important:

LIf there are new V oice Mail messages

present (page 30), the message

indicator also flashes slowly.

1 {MENU}
2 {V}/{^}: “Handset settings” i

{OK}

3 {V}/{^}: “Other settings” i

{OK}

4 {V}/{^}: “Message alert” i

{OK}

5 {V}/{^}: Select the desire d setting.
6 {OK} i {OFF}

Note:

LWhile message alert is on, battery

operating time is shortened (page

10).

Call screening

This feature allows you to monitor a
message from the handset’s speaker
when the answering system is
recording a message. The default
setting is “On“.

1 {MENU}
2 {V}/{^}: “Answering device” i

{OK}

3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Call screening” i

{OK}

5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}

For assistance, please visit http://www.panasonic.com/help 29

Temporary Confidential

Voice Mail Service

Using Voice Mail
service

Voice Mail is an automatic answering
service offered by your telephone
service provider. After you subscribe to
this service, the telephone service
provider’s Voice Mail system will
answer calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by the telephone service
provider, not your telephone.

Important:

LTo use the Voice Mail service

provided by your telephone service

provider rather than the unit’s

answering system, turn off the

answering system (page 23).

Voice Mail message indication

When you have new Voice Mail
messages, “New Voice Mail“ is
displayed on the handset.
In order to listen to your Voice Mail
messages, you must dial your
telephone service provider’s Voice Mail
access number.

Note:

LIf the handset still indicates there are

new messages even after you have

listened to new messages, turn it off

by pressing and holding {OFF} until

the handset beeps.
LThe indication of “New Voice Mail“

may not display properly depending

on availability of this service provider.

Please contact your telephone

service provider for details.

30 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Multi-unit Operation

Intercom

Intercom calls can be made between
handsets

Note:

LIf you receive an outside call while

talking on the intercom, you hear 2

tones. To answer the call, press

{OFF}, then press {C}.
LWhen paging a unit for an intercom

call, the paged unit beeps for 1

minute.

Making an intercom call

{INTERCOM}

1
2 Select the handset you want to page

by pressing the desired handset
number ({1} – {6}).

LTo stop paging, press {OFF}.

3 When you finish talking, press

{OFF}.

Answering an intercom call

Press {C} or {s} to answer the

1

page.

2 When you finish talking, press

{OFF}.

Handset locator

Y ou can locate a misplaced handset by
paging it.

1 Base unit:

{LOCATOR}
LThe handset beeps for 1 minute.

2 To stop paging:

Base unit:
Press {LOCATOR}.
Handset:
Press {OFF}.

Transferring calls
between handsets,
conference calls

Outside calls can be transferred
between 2 handsets. 2 handsets can
have a conference call with an outside
party.

1 During an outside call, press

{INTERCOM} to put the call on hold.

2 Select the handset you want to

transfer to by pressing the desired
handset number ({1} – {6}).

3 Wait for the paged party to answer.

LIf the paged party does not answer ,

press {C} to return to the outside
call.

4 To complete the transfer:

Press {OFF}.
LThe outside call is being routed to

the handset.

To establish a conference call:

Press {MENU}. i {1}
LTo leave the conference, press

{OFF}. The other parties can

continue the conversation.

Answering transferred calls

Press {C} to answer the page.
LAfter the paging party disconnects,

you can talk to the outside caller.

For assistance, please visit http://www.panasonic.com/help 31

Temporary Confidential

Multi-unit Operation

Registering a handset

The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base
unit, register the handset.

1 Handset:

{MENU}

2 {V}/{^}: “Handset settings” i

{OK}

3 {V}/{^}: “Registration” i {OK}
4 {V}/{^}: “HS registration” i

{OK}

5 Base unit:

Press and hold {LOCATOR} until
the registration tone sounds.
LAfter the base unit beeps, the rest

of the procedure must be
completed within 1 minute and 30
seconds.

6 Handset:

Press {OK}, then wait until a beep
sounds.

7 {OFF}

handset number ({1} – {6}). i
{OK}

LThe selected handset number

flashes.

LT o cancel a selected handset number ,

press the number again. The number
stops flashing.

7 {V}/{^}: “Yes“ i {OK} i {OFF}

Registering an additional handset

See page 3 for information on the
available model.
Start from step 5.

Deregistering a handset

{MENU}

1
2 {V}/{^}: “Handset settings” i

{OK}

3 {V}/{^}: “Registration” i {OK}
4 {V}/{^}: “Deregistration” i

{OK}

5 {3}{3}{5} i {OK}
6 Select the handset you want to

cancel by pressing the desired

32 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Wall mounting

Base unit

Insert the hooks on the wall

1

mounting adaptor into the holes (1)
and (2) on the base unit.

2 Adjust the adaptor to hold the base

unit, then push it in the direction of
the arrow until it clicks into place.

2

1

2

1

Useful Information

3 Tuck the telephone line cord inside

the wall mounting adaptor and
connect the cord. Mount the unit by
inserting the mounting pins into the
round openings on the adaptor (for
pin 2, use round cut out at the
bottom of the adaptor if you are using
the 4 inches phone plate), then
sliding the unit down to secure it.
Connect the AC adaptor to power
outlet (page 8).
LThere are two common types of

wall phone plates. The distance
between 1 and 2 may vary
depending on the size of the wall
phone plate installed.

1

83 mm
(

31/4 inches
or
102 mm
(4 inches)

2

(120 V AC,
60 Hz)

)

83 mm
(

31/4 inches

For assistance, please visit http://www.panasonic.com/help 33

102 mm

)

(4 inches)

1

2

Temporary Confidential

Useful Information

To remove the wall mounting adaptor

While pushing down the release lever
(A), remove the adaptor (B).

A

Belt clip

You can hang the handset on your belt
or pocket using the included belt clip.

Headset (optional)

Connecting a headset to the handset
allows hands-free phone
conversations. We recommend using
the Panasonic headset noted on page

A

B

4.

To attach the belt clip

LHeadset shown is KX-TCA86.

To remove the belt clip

While pressing the top of the clip(1),
pull the right edge in the direction of the
arrow (2).

1

2

34 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Error messages

If the unit detects a problem, one of the following messages is shown on the display.

Display message Cause/solution

Busy LThe called handset is in use.

Error!! L Another handset user tried to send phonebook

Failed LThe handset you tried to copy phonebook items

Incomplete LThe destination handset’s phonebook memory is

Memory full LThere is no space to store new items in the

Message full L There is no space in memory to record new

No items stored LYour phonebook or redial list is empty.
No link to base.

Move closer to base,
try again.

Please lift up and
try again.

Useful Information

LThe handset you are calling is too far from the

base unit.

LThere is no handset registered to the base unit

matching the extension number you entered.

items to you but there was an error. Have the
other handset user re-send the items to you
(page 17).

to is in use. Try again later.

LThe handset’s registration has failed. Move the

handset and base unit away from all electrical
appliances and try again.

full. Erase unnecessary items from the
destination handset’s phonebook (page 17).

phonebook. Erase unnecessary items (page 17).

messages. Erase unnecessary messages (page

26).

LThe handset has lost communication with the

base unit. Move closer to the base unit, and try
again.

LConfirm that the base unit’s AC adaptor is

plugged in.

LThe handset’s registration may have been

canceled. Re-register the handset (page 32).

LA handset button was pressed while the handset

was on the base unit or charger. Lift the handset
and press the button again.

For assistance, please visit http://www.panasonic.com/help 35

Temporary Confidential

Useful Information

Troubleshooting

General use

Problem Cause/solution

The unit does not work. L Make sure the batteries are installed correctly

I cannot hear a dial tone. L Confirm the telephone line cord is properly

Programmable settings

Problem Cause/solution

I cannot program items. L Programming is not possible while either the

While programming, the
handset starts to ring.

and fully charged (page 9).

LCheck the connections (page 8).
LUnplug the base unit’s AC adaptor to reset the

unit. Reconnect the adaptor and try again.

LThe handset has not been registered to the

base unit. Register the handset (page 32).

connected (page 8).

LDisconnect the unit from the telephone line and

connect a known working telephone. If the
working telephone operates properly, contact
our service personnel to have the unit repaired.
If the working telephone does not operate
properly, contact your telephone service
provider.

base unit or another handset is being used. Try
again later.

LA call is being received. Answer the call and

start again after hanging up.

Battery recharge

Problem Cause/solution

I fully charged the
batteries, but 7
continues to flash, or 8
is displayed.

I fully charged the
batteries, but the operating
time seems to be short.

LClean the charge contacts and charge again

(page 10).

LThe batteries may need to be replaced with a

new ones (page 9).

LWipe the battery ends (S, T) and the unit

contacts with a dry cloth.

36 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Problem Cause/solution

The handset display is
blank.

Making/answering calls, intercom

Problem Cause/solution

Static is heard, sound cuts
in and out. Interference
from other electrical units.

The handset does not ring. L The ringer volume is turned off. Adjust it (page

I cannot make a call. LThe dialing mode may be set incorrectly.

I cannot have a
conversation using the
headset.

I cannot make long
distance calls.

I cannot page the handset. LThe called handset is too far from the base unit.

Useful Information

LConfirm that the batteries are properly installed.
LFully charge the batteries (page 9).

LMove the handset and base unit away from

other electrical appliances.

LMove closer to the base unit.
LIf your unit is connected to a telephone line with

DSL service, we recommend connecting a noise
filter between the base unit and the telephone
line jack. Contact your DSL provider for details.

21).

Change the setting (page 13).

LAnother handset is in use. Try again later.
LMake sure that an optional headset is

connected properly (page 34).

LMake sure that you have long distance service.

LThe called handset is in use. Try again later.

For assistance, please visit http://www.panasonic.com/help 37

Temporary Confidential

Useful Information

Caller ID

Problem Cause/solution

The handset does not
display the caller’s name
and/or phone number.

The caller list/incoming
phone numbers are not
edited automatically.

I cannot dial the phone
number edited in the caller
list.

The 2nd caller’s
information is not displayed
during an outside call.

LYou have not subscribed to Caller ID service.

Contact your telephone service provider to
subscribe.

LIf your unit is connected to any additional

telephone equipment such as a Caller ID box or
cordless telephone line jack, disconnect the unit
from the equipment and plug the unit directly
into the wall jack.

LIf your unit is connected to a telephone line with

DSL service, we recommend connecting a noise
filter between the base unit and the telephone
line jack. Contact your DSL provider for details.

LThe name display service may not be available

in some areas. Contact your telephone service
provider for details.

LOther telephone equipment may be interfering

with this unit. Disconnect the other equipment
and try again.

LThe caller requested not to send caller

information (page 18).

LGenerally, caller information is displayed from

the 2nd ring.

LThe Caller ID number auto edit feature is turned

off. Turn it on and try again (page 21).

LYou need to call back the edited number to

activate Caller ID number auto edit.

LThe phone number you dialed might have an

incorrectly edited pattern (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page

18).

LIn order to use Caller ID, Call Waiting, or Call

Waiting Caller ID (CWID), you must first contact
your telephone service provider and subscribe
to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed
to both Caller ID and Call Waiting with Caller ID
services (CWID).

38 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Answering system

Problem Cause/solution

I cannot listen to messages
from a remote location.

The unit does not record
new messages.

I cannot operate the
answering system.

The message indicator on
the handset flashes.

Useful Information

LA touch tone phone is required for remote

operation.

LEnter the remote code correctly (page 28).
LThe answering system is off. Turn it on (page

27).

LThe answering system is off. T urn it on (page 23,

27).

LThe message memory is full. Erase

unnecessary messages (page 25, 26).

LIf you subscribe to the Voice Mail service,

messages are recorded by the telephone
service provider not your telephone (page 28).

LSomeone is operating the answering system.
LIf someone is talking on a conference call, you

cannot operate the answering system. Try again
later.

LNew messages have been recorded. Listen to

the new messages (page 25).

For assistance, please visit http://www.panasonic.com/help 39

Temporary Confidential

Useful Information

FCC and other information

This equipment complies with Part 68
of the FCC rules and the requirements
adopted by the ACTA. On the bottom
of this equipment is a label that
contains, among other information, a
product identifier in the format
US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No

............(found on the bottom of the

unit)
L Ringer Equivalence No.

(REN).......0.1B

A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with
the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
compatible modular jack that is also
compliant.

The REN is used to determine the
number of devices that may be
connected to a telephone line.
Excessive RENs on a telephone line
may result in the devices not ringing in
response to an incoming call. In most
but not all areas, the sum of RENs
should not exceed five (5.0). To be
certain of the number of devices that
may be connected to a line, as
determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN
without a decimal point (e.g., 03 is a

REN of 0.3).
If this equipment causes harm to the

telephone network, the telephone
company will notify you in advance
that temporary discontinuance of
service may be required. But if
advance notice isn’t practical, the
telephone company will notify the
customer as soon as possible. Also,
you will be advised of your right to file
a complaint with the FCC if you
believe it is necessary.

The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment.
If this happens the telephone company
will provide advance notice in order for
you to make necessary modifications
to maintain uninterrupted service.

If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Servicenter or other Authorized
Servicer. If the equipment is causing
harm to the telephone network, the
telephone company may request that
you disconnect the equipment until the
problem is resolved.

Connection to party line service is
subject to state tariffs. Contact the
state public utility commission, public
service commission or corporation
commission for information.

If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions

40 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Useful Information

about what will disable alarm
equipment, consult your telephone
company or a qualified installer.

This equipment is hearing aid
compatible as defined by the FCC in
47 CFR Section 68.316.

When you hold the phone to your ear,
noise might be heard in your Hearing
Aid. Some Hearing Aids are not
adequately shielded from external RF
(radio frequency) energy. If noise
occurs, use an optional headset
accessory or the speakerphone option
(if applicable) when using this phone.
Consult with your audiologist or
Hearing Aid manufacturer about the
availability of Hearing Aids which
provide adequate shielding to RF
energy commonly emitted by digital
devices.

WHEN PROGRAMMING
EMERGENCY NUMBERS AND(OR)
MAKING TEST CALLS TO
EMERGENCY NUMBERS:

1) Remain on the line and briefly

explain to the dispatcher the reason
for the call.

2) Perform such activities in the off-

peak hours, such as early morning
or late evenings.

This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Privacy of communications may not
be ensured when using this phone.

CAUTION:

Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.

NOTE:

This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving

antenna.

– Increase the separation between the

equipment and receiver.

– Connect the equipment into an outlet

on a circuit different from that to
which the receiver is connected.

– Consult the dealer or an experienced

radio/TV technician for help.

Some cordless telephones operate at
frequencies that may cause
interference to nearby TVs and VCRs.
To minimize or prevent such
interference, the base of the cordless
telephone should not be placed near
or on top of a TV or VCR. If

For assistance, please visit http://www.panasonic.com/help 41

Temporary Confidential

Useful Information

interference is experienced, move the
cordless telephone further away from
the TV or VCR. This will often reduce,
or eliminate, interference.

FCC RF Exposure Warning:

L This product complies with FCC

radiation exposure limits set forth for
an uncontrolled environment.

L To comply with FCC RF exposure

requirements, the base unit must be
installed and operated 20 cm (8
inches) or more between the
product and all person’s body
(excluding extremities of hands,
wrist and feet).

L This product may not be collocated

or operated in conjunction with any
other antenna or transmitter.

L The handset may be carried and

operated with only the specific
provided belt-clip. Other non-tested
belt-clips or similar body-worn
accessories may not comply and
must be avoided.

Notice

ENERGY STAR

ENERGY STAR

As an
Panasonic has determined that this
product meets the
guidelines for energy efficiency.

®

Participant,

ENERGY STAR

ENERGY STAR is a U.S. registered

mark.

42 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Specifications

■Standard:

DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)

■Number of channels:

60 Duplex Channels

■Frequency range:

1.92 GHz to 1.93 GHz

■Duplex procedure:

TDMA (Time Division Multiple Access)

■Channel spacing:

1,728 kHz

■Bit rate:

1,152 kbit/s

■Modulation:

GFSK (Gaussian Frequency Shift
Keying)

■RF transmission power:

Approx. 100 mW

■Voice coding:

ADPCM 32 kbit/s

■Power source:

120 V, 60 Hz

■Power consumption:
Base unit:

Standby: Approx. 1.9 W
Maximum: Approx. 6.8 W

Charger:

Standby: Approx. 1.5 W
Maximum: Approx. 3.0 W

■Operating conditions:

5 °C – 40 °C, 20 % – 80 % relative air
humidity (dry)

■Dimensions:
Base unit: Approx. 54 mm x 122 mm x

134 mm

1

(2

/8inches × 413/16inches × 59/32
inches)
Handset: Approx. 168 mm x 48 mm x
35 mm

5

(6

/8inches × 17/8inches × 13/

inches)

Useful Information

Charger: Approx. 51 mm x 81 mm x 89
mm
(2 inches × 3

■Mass (weight):
Base unit: Approx. xx g (xx lb.)
Handset: Approx. xx g (xx lb.)
Charger: Approx. xx g (xx lb.)

Note:

LDesign and specifications are subject

to change without notice.

LThe illustrations in these instructions

may vary slightly from the actual
product.

8

3

/16inches × 31/2inches)

For assistance, please visit http://www.panasonic.com/help 43

Temporary Confidential

Useful Information

Customer services

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Servicenter; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/help

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.com

or, send your request by E-mail to:

[e-mail]

You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)

TTY users (hearing or speech impaired users) can call 1-866-605-1277.

Service in Puerto Rico

Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone [phone], Fax [phone]

44 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Warranty

Useful Information

PANASONIC CONSUMER

ELECTRONICS COMPANY, DIVISION

OF PANASONIC CORPORATION OF

NORTH AMERICA

One Panasonic Way,

Secaucus, New Jersey 07094

PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

Panasonic Telephone Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or

workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto

Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the

period indicated on the chart below, which starts with the date of original

purchase (“Limited Warranty period”), at its option either (a) repair your product

with new or refurbished parts, or (b) replace it with a new or a refurbished

product. The decision to repair or replace will be made by the warrantor.

Parts Labor

✄

One (1) Year One (1) Year

During the “Labor” Limited Warranty period there will be no charge for labor.

During the “Parts” Limited Warranty period, there will be no charge for parts.

You must mail-in your product prepaid during the Limited Warranty period. This

Limited Warranty excludes both parts and labor for batteries, antennas, and

cosmetic parts (cabinet). This Limited Warranty only applies to products

purchased and serviced in the United States or Puerto Rico. This Limited

Warranty is extended only to the original purchaser and only covers products

purchased as new.

Mail-In Service

For assistance in the continental U.S.A. in obtaining repairs please ship the

product prepaid to:

Panasonic Service and Technology Company Customer Servicenter

4900 George McVay Drive Suite B Door #12 McAllen, TX 78503

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300

or fax [phone].

For Limited Warranty service for headsets if a headset is included with this

product please call Panasonic at 1-800-332-5368.

When shipping the unit carefully pack, include all accessories, and send it

prepaid, adequately insured and preferably in the original carton. Include a

letter detailing the complaint, a return address and provide a day time phone

number where you can be reached.

For assistance, please visit http://www.panasonic.com/help 45

Temporary Confidential

Useful Information

IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, set­up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Servicenter
or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost

time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED

WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Servicenter. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.

46 For assistance, please visit http://www.panasonic.com/help

Temporary Confidential

Index

Index

A Alarm: 22

Answering calls
Answering system

Erasing messages
Listening to messages
Turning on/off

Auto talk

B Battery

Belt clip

C Call screening

Call share
Call Waiting
Call Waiting Caller ID
Caller ID edit
Caller ID number auto edit
Caller ID service
Caller list
Chain dial
CID (Caller ID)
Conference calls
Connections
Customer support

D Date and time

Deregistration
Dialing mode
Display

Contrast
Language

E Error messages
F Flash
G Greeting message
H Handset locator

I Intercom
M Making calls

N Navigator key

: 15

Headset, optional

Memory capacity (message
recording)
Message alert
Missed calls
Mute

: 15

: 14

: 23, 25, 27

: 15

: 9, 10

: 34

: 23, 29

: 15

: 15

: 18

: 18

: 18, 19

: 17

: 18

: 31

: 8

: 13
: 32

: 13

: 21

: 13

: 35

: 31

: 34

: 31

: 14

: 23

: 29

: 18

: 12

: 25, 27

: 18

: 22

: 24

: 25, 26

: 19

P Pause

R Recording time

S SP-phone
T Toll saver

V VM (Voice Mail)

W Wall mounting

: 14

Phonebook
Phonebook copy
Power failure
Pulse service

Redial list
Registration
Remote code
Remote operation
Ring count
Ringer off
Rotary service

: 16

: 8

: 15

: 14

: 32

: 28

: 28

: 15

: 15

: 14

: 28

Tone

: 15

Transferring calls
Troubleshooting
TTY

: 44

Voice guidance
Voice guidance language
Volume

Receiver

: 14

Speaker

: 14

: 33

Warranty

: 45

: 17

: 29

: 26

: 31

: 36

: 30

: 26

: 13

For assistance, please visit http://www.panasonic.com/help 47

Temporary Confidential

If you need assistance with setup or operation

1 Visit our website: http://www.panasonic.com/help
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262)

TTY users (hearing or speech impaired users) can call 1-877-833-8855.

When you ship the product

LCarefully pack your unit, preferably in the original carton.
LAttach a letter, detailing the symptom, to the outside of the carton.
LSend the unit to Panasonic Service and Technology Company Customer

Servicenter, prepaid and adequately insured.

LDo not send your unit to Panasonic Consumer Electronics Company listed below

or to executive or regional sales offices. These locations do not repair consumer
products.

We recommend keeping a record of the following information for future reference.
Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer

Attach your purchase receipt here.

Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America

One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Puerto Rico, Inc.

San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985

Copyright:

This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© 2007 Panasonic Communications Co., Ltd. All Rights Reserved.

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