Panasonic of North America 96NKX TG1031 User Manual

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Operating Instructions

Expandable Digital Cordless

Answering System

with 2 Handsets

Model No. KX-TG1032

with 3 Handsets

Model No. KX-TG1033

with 4 Handsets

Model No. KX-TG1034

Model shown is KX-TG1032.

This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider.

Charge the handset batteries for 7 hours before initial use.

Please read these Operating Instructions before using the unit and save for future reference.

For assistance, visit our website:

http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.

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Table of Contents

Introduction

Product information . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . 4 Important safety instructions . . . . . . . 5 For best performance . . . . . . . . . . . . 7

Preparation

Setting up the base unit. . . . . . . . . . . 8 Setting up the handset . . . . . . . . . . . 8 Controls. . . . . . . . . . . . . . . . . . . . . . 11 Display. . . . . . . . . . . . . . . . . . . . . . . 12 Setting the unit before use . . . . . . . 13

Making/Answering Calls

Making calls. . . . . . . . . . . . . . . . . . . 14 Answering calls . . . . . . . . . . . . . . . . 14 Useful features during a call . . . . . . 15

Phonebook

Handset phonebook . . . . . . . . . . . . 16 Copying handset phonebook items. 17

Caller ID Service

Using Caller ID service . . . . . . . . . . 18 Caller list . . . . . . . . . . . . . . . . . . . . . 18

Programming

Programmable settings . . . . . . . . . . 20

Answering System

Answering system . . . . . . . . . . . . . . 23 Turning the answering system

on/off . . . . . . . . . . . . . . . . . . . . . . . . 23 Greeting message . . . . . . . . . . . . . . 24 Listening to messages using the base unit . . . . . . . . . . . . . . . . . . . . . . . . . 25 Listening to messages using the handset . . . . . . . . . . . . . . . . . . . . . . 25 Remote operation . . . . . . . . . . . . . . 26 Answering system settings . . . . . . . 28

Voice Mail Service

Using Voice Mail service . . . . . . . . . 30

Multi-unit Operation

Intercom . . . . . . . . . . . . . . . . . . . . . 31 Transferring calls between handsets,

conference calls . . . . . . . . . . . . . . . 31 Registering a handset . . . . . . . . . . . 32

Useful Information

Wall mounting . . . . . . . . . . . . . . . . . 33 Belt clip . . . . . . . . . . . . . . . . . . . . . . 34 Headset (optional). . . . . . . . . . . . . . 34 Error messages. . . . . . . . . . . . . . . . 35 Troubleshooting . . . . . . . . . . . . . . . 36 FCC and other information . . . . . . . 40 Specifications . . . . . . . . . . . . . . . . . 43 Customer services . . . . . . . . . . . . . 44 Warranty . . . . . . . . . . . . . . . . . . . . . 45

Index

Index . . . . . . . . . . . . . . . . . . . . . . . . 47

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Introduction

Product information

Thank you for purchasing a Panasonic cordless telephone.

These operating instructions can be used for the following models:

KX-TG1032

KX-TG1033

KX-TG1034

Expanding your phone system

You can expand the phone system by	Handset (optional): KX-TGA101
registering optional handsets to a single
base unit.
LA maximum of 6 total handsets
(included and optional) can be
registered to a single base unit.

For assistance, please visit http://www.panasonic.com/help

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Introduction

Accessory information

Included accessories

No. Accessory item		Order number	Quantity
No. Accessory item		Order number	KX-TG1032S	KX-TG1033S KX-TG1034S
1	AC adaptor for base	PQLV207V	1	1	1
	unit
2	Telephone line cord	PQJA10075Z	1	1	1
3	Wall mounting adaptor	PQKL10088Z1	1	1	1
4	Battery	HHR-55AAAB	4	6	8
5	Handset cover*1	PQYNTG1032SR	2	3	4
6	Belt clip	PQKE10456Z2	2	3	4
7	Charger	PQLV30053ZS	1	2	3
8	AC adaptor for charger		1	2	3
*1 The handset cover comes attached to the handset.
1	2	3	4	5

Additional/replacement accessories

Accessory item	Order number
Rechargeable nickel metal	HHR-55AAAB
hydride (Ni-MH) battery

Accessory handset with charger	KX-TGA101

Headset	KX-TCA60, KX-TCA86, KX-TCA88HA, KX-
	TCA92, KX-TCA93, KX-TCA94, or KX-TCA95

T-adaptor	KX-J66

Sales and support information

LTo order additional/replacement accessories, call 1-800-332-5368.

LTTY users (hearing or speech impaired users) can call 1-866-605-1277.

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Introduction

Important safety instructions

When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.

1.Read all instructions carefully.

2.Follow all warnings and instructions marked on the product.

3.Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a moist cloth for cleaning.

4.Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.

5.Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.

6.Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.

7.Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.

8.Do not place objects on the power cord. Install the product where no one can step or trip on the cord.

9.Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

10.Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.

11.To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorized service center when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.

12.Unplug the product from power outlets and take to an authorized service center when the following conditions occur:

A.When the power cord is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized service center.

E.If the product has been dropped or physically damaged.

F.If the product exhibits a distinct change in performance.

13.During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.

14.Do not use the product to report a gas leak, when in the vicinity of the leak.

SAVE THESE INSTRUCTIONS

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Introduction

WARNING:

LTo prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture.

LUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262).

CAUTION:

Installation

LNever install telephone wiring during a lightning storm.

LNever install telephone line jacks in wet locations unless the jack is specifically designed for wet locations.

LNever touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

LUse caution when installing or modifying telephone lines.

LDo not touch the plug with wet hands.

LThe AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

Battery

To reduce the risk of fire or injury to persons, read and follow these instructions.

LUse only the battery(ies) specified.

LDo not mix old and new batteries.

LDo not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.

LDo not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

LExercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns.

LCharge the battery(ies) provided, or identified for use with the product only, in accordance with the instructions and limitations specified in this manual.

Medical

LConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The product operates in the frequency range of 1.92 GHz to 1.93 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

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Introduction

For best performance

Base unit location/avoiding noise

The base unit and other compatible Panasonic units use radio waves to communicate with each other.

LFor maximum coverage and noisefree communications, place your base unit:

–at a convenient, high, and central location with no obstructions between the handset and base unit in an indoor environment.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices or other phones.

–avoid facing radio frequency transmitters, such as external antennas of mobile phone cell stations (avoid putting the base unit on a bay window or near a window).

LCoverage and voice quality depends on the local environmental conditions.

LIf the reception for a base unit location is not satisfactory, move the base unit to another location for better reception.

Environment

LKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

LThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

LThe product should not be exposed to direct sunlight.

LDo not place heavy objects on top of the product.

LWhen you leave the product unused for a long period of time, unplug the product from the power outlet.

LThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C (41 °F) or greater than 40 °C (104 °F). Damp basements should also be avoided.

LThe maximum calling distance may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

LOperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Routine care

LWipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner, or any abrasive powder.

For assistance, please visit http://www.panasonic.com/help

Panasonic of North America 96NKX TG1031 User Manual

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Preparation

Setting up the base unit

Connecting the AC adaptor and telephone line cord

Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C).

LUse only the included Panasonic AC adaptor PQLV207.

B	(120 V AC,
B	60 Hz)
A
C
	To single-line
	telephone jack
Hook	(RJ11C)
Hook

Note:

LThe AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)

LThe AC adaptor should be connected to a vertically oriented or floormounted AC outlet. Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected.

LThe unit will not work during a power failure. We recommend connecting a corded telephone to the same telephone line or to the same telephone line jack using a Panasonic T-adaptor (page 4).

If you subscribe to a DSL service

Please attach a noise filter (contact your DSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following:

–Noise is heard during conversations.

–Caller ID features do not function properly.

To single-line telephone jack (RJ11C)

Noise filter

Setting up the handset

Connecting the AC adaptor

LUse only the included Panasonic AC adaptor PQLV207.

(120 V AC, 60 Hz)

Bottom of the charger

Hooks

Fasten the AC adaptor cord to prevent it from being disconnected.

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Preparation

Battery installation/ replacement

1Press the notch of the handset cover firmly, and slide it in the direction of the arrow.

LWhen replacing batteries, remove the old batteries positive (S) terminal first.

2Insert the batteries negative (T) terminal first. Close the handset cover.

Important:

LUse only Ni-MH batteries AAA (R03) size.

LDo not use alkaline/manganize/Ni-Cd batteries.

LInstall the batteries in proper order (S, T), matching the correct polarity.

LUse only the rechargeable Panasonic batteries noted on page 4, 6.

LWipe the battery ends (S, T) with a dry cloth.

LWhen installing the batteries, avoid touching the battery ends (S, T) or the unit contacts.

Attention:

A nickel metal hydride battery that is recyclable powers the product you have purchased.

Please call 1-800-8-BATTERY (1-800- 822-8837) for information on how to recycle this battery.

Battery charge

Place the handset on the base unit or charger for 7 hours before initial use.

LWhile charging, “Charging” is displayed. When the batteries are fully charged, “Charge completed” is displayed.

Base unit:

Charge contacts

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Preparation

Charger:

Charge contacts

Note:

LIt is normal for the handset to feel warm during charging.

LIf you want to use the handset immediately, charge the batteries for at least 15 minutes.

LTo ensure that the batteries charge properly, clean the charge contacts of the handset, base unit, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity.

Battery level

Battery icon	Battery level
5	Fully charged

6	Medium

7	Low
	Flashing: needs to
	be recharged.

8	Empty

Note:

LWhen the batteries need to be charged, the handset beeps intermittently during use.

Panasonic battery performance

Operation	Operating time
While in use	Up to 17 hours
(talking)

While not in use	Up to 7.5 days
(standby)

Note:

LBattery operating time may be shortened over time depending on usage conditions and surrounding temperature.

LBattery power is consumed whenever the handset is off the base unit or charger, even when the handset is not in use.

LAfter the handset is fully charged, displaying “Charge completed”, it may be left on the base unit or charger without any ill effect on the batteries.

LThe battery level may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and let it charge for 7 hours.

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Preparation

Symbols used in these operating instructions

Symbol	Meaning
{ }	The words in the
button name	brackets indicate
	button names on the
	handset and base
	unit.
	Example:
	{C}, {OFF}
i	Proceed to the next
	operation.

“ ”	The words in
Example:	quotations indicate
“Alarm”	the menu on the
	display.

Example:	Press {V} or {^} to
{V}/{^}: “Off”	select “Off”.

Controls

Base unit

A BC

J I H G

A Speaker

B {<} (REPEAT)

C {>} (SKIP)

D{ANSWER ON}

ANSWER ON indicator

E {STOP}

F {ERASE}

G{MESSAGE}

MESSAGE indicator

H VOLUME {>} {<}

I {LOCATOR}

J Charge contacts

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Preparation

Handset

			M
B	OK	PAUSE	N
B	PHONEBOOK
C			O
D			P
			P
E

G
H	Q
	R
I

A Speaker

B {k} (PHONEBOOK)

C {MENU} {OK}

D {C} (TALK)

E Headset jack

F {s} (SP-PHONE)

G {*} (TONE)

H {FLASH} {CALL WAIT}

I Charge contacts

JCharge indicator Ringer indicator Message indicator

K Receiver

L Display

M {REDIAL} {PAUSE}

N {OFF}

O Navigator key ({^} {V} {<} {>}) P {MUTE} {CLEAR}

Q {INTERCOM} {TRANSFER}

R Microphone

Using the navigator key

The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing

{^}, {V}, {<}, or {>}.

Adjusting audio volume

Press {^} or {V} repeatedly while talking.

{^}

{<} {>}

{V}

Display

Handset display items

Displayed	Meaning
item
w	Within range of the base
	unit
	LWhen flashing:
	Handset is searching
	for base unit. (out of
	range of base unit,
	handset is not
	registered to base
	unit, no power on
	base unit)

5	Battery level

Example:	The handset’s
[1]	extension number
	(example shown here:
	handset 1)

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Preparation

Setting the unit before use

Display language

You can select either “English” or “Español” as the display language. The default setting is “English”.

1{MENU}

2{V}/{^}: “Handset settings” i

{OK}

3{V}/{^}: “Display settings” i

{OK}

4{V}/{^}: “Change language” i

{OK}

5{V}/{^}: Select the desired setting.

6{OK} i{OFF}

Voice guidance language

You can select either “English” or “Español” as the voice guidance language of the answering system. The default setting is “English”.

1{MENU}

2{V}/{^}: “Answering device” i

{OK}

3{V}/{^}: “Settings” i{OK}

4{V}/{^}: “Voice prompt” i{OK}

5{V}/{^}: Select the desired setting.

6{OK} i{OFF}

Dialing mode

If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service.

1{MENU}

2{V}/{^}: “Set tel line“ i{OK}

3{V}/{^}: “Set dial mode“ i

{OK}

4{V}/{^}: Select the desired setting.

5{OK} i{OFF}

Date and time

Set the correct date and time.

–To use the available alarm function.

–When you play back a message from the answering system (page 25), the unit announces the day and time it was recorded.

1{MENU}

2{V}/{^}: “Set date & time” i

{OK}

3{V}/{^}: “Date and time“ i

{OK}

4Enter the current month, day, and year by selecting 2 digits for each. Example: August 15, 2007

{0}{8} {1}{5} {0}{7}

5Enter the current hour and minute (12-hour clock format) by selecting 2 digits for each.

Example: 9:30

{0}{9} {3}{0}

6Press {*} to select “AM” or “PM”.

7{OK} i{OFF}

Note:

LWhen English is selected as the display language, 12-hour clock format is used. When Spanish is selected, 24-hour clock format is used.

Lif you make a mistake when entering the date and time, press {<}, {>}, {^}, or {V} to move the cursor, then make the correction.

LThe date and time may be incorrect after a power failure. In this case, set the date and time again.

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Making/Answering Calls

Making calls

1Dial the phone number.

LTo correct a digit, press {CLEAR}.

2Press {C}.

3When you finish talking, press {OFF} or place the handset on the base unit or charger.

Note:

L“In use” is displayed when someone is talking on the handset or another phone.

Using the speakerphone

1Dial the phone number, and press

{s}.

LSpeak alternately with the other party.

2When you finish talking, press

{OFF}.

Note:

LUse the speakerphone in a quiet environment.

LTo switch to the receiver, press {C}.

Adjusting the receiver/speaker volume

Press {^} or {V} repeatedly while talking.

Making a call using the redial list

The last 5 phone numbers dialed are stored in the redial list (each 24 digits max.).

1{REDIAL}

2{V}/{^}: Select the desired phone number.

3{C}

Erasing a number in the redial list

1{REDIAL}

2{V}/{^}: Select the desired phone number. i{OK}

3{V}/{^}: “Erase” i{OK}

4{V}/{^}: “Yes” i{OK} i{OFF}

PAUSE button (for PBX/long distance service users)

A pause is sometimes required when making calls using a PBX or long distance service. When storing a calling card access number and/or PIN in the phonebook, a pause is also needed (page 17).

For example, if you need to dial the line access number “9” when making outside calls with a PBX:

1{9} i{PAUSE} iDial the phone number.

2{C}

Note:

LA 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses.

Answering calls

When a call is being received, the ringer indicator flashes rapidly.

1Press {C} or {s}.

LYou can also answer the call by pressing any dial key from {0} to

{9}, {*}, {#}, or {INTERCOM}.

(Any key talk feature)

2When you finish talking, press

{OFF}.

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Making/Answering Calls

Note:

LYou can change the ringer tone (page 21). You can also adjust the handset ringer volume (page 21).

Auto talk

This feature allows you to answer a call by simply lifting the handset off the base unit or charger. You do not need to press {C}. To activate this feature, see page 21.

Temporary ringer off

While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing {OFF}.

Useful features during a call

Mute button

While mute is turned on, you can hear the other party, but the other party cannot hear you.

To mute your voice, press {MUTE}.

LTo return to the conversation, press

{MUTE} or {C}.

FLASH button

Pressing {FLASH} allows you to use special features of your host PBX such as transferring an extension call, or accessing optional telephone services such as Call Waiting.

Note:

LTo change the flash time, see page 21.

For Call Waiting service users

To use Call Waiting, you must subscribe to Call Waiting service of your telephone service provider.

This feature allows you to receive calls while you are already talking on the phone. If you receive a call while on the phone, you will hear a Call Waiting tone. Please contact your telephone service provider for details and availability of this service in your area.

Press {CALL WAIT} to answer the 2nd call.

LTo switch between calls, press

{CALL WAIT}.

Temporary tone dialing (for rotary/pulse service users)

You can temporarily switch the dialing mode to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.).

Press {*} (TONE) before entering access numbers which require tone dialing.

Call share

This feature allows the handset to join an existing outside call.

To join the conversation, press {C} when the other handset is on an outside call.

Note:

LA maximum of 3 parties (including 1 outside party) can join a conversation using 2 extension.

For assistance, please visit http://www.panasonic.com/help

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