Panasonic of North America 96NKX HNC700 User Manual

Installation Guide

Home Monitoring Camera

HomeHawk Front Door

Model No. KX-HN7001

HomeHawk Front Door/Outdoor

Model No. KX-HN7002

KX-HN7003

Model shown is KX-HN7001.

Thank you for purchasing a Panasonic product.

This document explains how to configure the access point, front door camera and optional outdoor camera using a mobile device. These steps must be followed before you can use the system.

For details about how to use the system, refer to the User’s Guide (page 32).

Charge the cameras for about 7 hours before camera installation (page 22).

Please read this document before using the unit and save it for future reference.

For assistance, please contact us at 1-800-272-7033 or visit our Web site: http://shop.panasonic.com/support for customers in the U.S.A.

Please register your product: http://shop.panasonic.com/support

Printed in China

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Table of Contents

Introduction		Limited Warranty (ONLY FOR U.S.A.)	.......36
Model composition .......................................	3
Accessory information ..................................	3
Expanding your camera ...............................	4
Important Information
Graphical symbols for use on equipment and
their descriptions ..........................................	5
About this system .........................................	5
For your safety .............................................	5
Important safety instructions ........................	7
Security cautions ..........................................	7
For best performance ...................................	8
Privacy and rights of portrait ........................	8
Other information .........................................	8
Installation Location
Wireless communication range ..................	12
Information about sensor features .............	12
Information about night vision mode ..........	13
Installation location examples ....................	14
Do not install in these locations ..................	17
Setup
Part names and functions ..........................	18
Setup overview ...........................................	22
Charging the cameras ................................	22
Turning the power on for the cameras .......	23
Downloading the [HomeHawk] app ............	23
Connections for access point .....................	24
Initial setup .................................................	24
Registering the cameras ............................	25
Confirming the camera installation area .....	25
Camera installation ....................................	25
Testing the motion detection range ............	30
Registering another mobile device .............	31
Appendix
Features available when using the
[HomeHawk] app ........................................	32
Accessing the User’s Guide .......................	32
Specifications .............................................	32
Open source software notice for access
point ...........................................................	33
Software information for access point ........	33
FCC and other information .........................	34
Customer services .....................................	35

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Introduction

Model composition

Model No.

Access point

Front door camera

Outdoor camera

Part No.

Part No.

Qty.

Part No.

Qty.

KX-HN7001

KX-HNB700

KX-HNC700

1

–

–

KX-HN7002

KX-HNB700

KX-HNC700

1

KX-HNC710

1

KX-HN7003

KX-HNB700

KX-HNC700

1

KX-HNC710

2

Accessory information

Supplied accessories

No.

Accessory item/Part number

Qty.

KX-HN7001

KX-HN7002

KX-HN7003

A

AC adaptor for access point/

1

1

1

PNWYAB700W00

B

Ethernet cable/PNWYAB700W01

1

1

1

C

USB cable/PNWYAC700W00

1

1

1

D

Wall mounting adaptor for front door

1

1

1

camera/PNWYAC700W01

E

Spacer for front door camera/

1

1

1

PNWYAC700W01

F

Wall mounting adaptor for outdoor

-

1

2

camera/PNWYAC710W00

G

Wall mounting screws 25 mm (1 inch)/

3

6

9

PNWYAC700W02*1

H

Suspension wire tool for outdoor camera

-

1

2

– Safety wire/PNWYAC710W01

– Washer/PNWYAC710W02

The washer for attaching safety wire

to wall ø16 mm (5/8 inches)

– Safety wire ring/PNWYAC710W03

The safety wire ring for attaching the

safety wire to the camera

*1 The supplied screws can be used as follows.

–3 screws for the front door camera

–2 screws for each wall mounting adaptor for outdoor camera

–1 screw for suspension wire tool

For assistance, please visit http://shop.panasonic.com/support

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Introduction

A B C D E F

G H

Additional accessories

microSD card (not supplied)

A commercially-available microSD card must be inserted into the access point in order to record images from cameras. The following types of microSD cards are supported.

R microSD / SDHC / SDXC card: Up to 128 GB

Other information

RDesign and specifications are subject to change without notice.

RThe illustrations in these instructions may vary slightly from the actual product.

Trademarks

RmicroSDHC, microSDXC Logos are trademarks of SD-3C, LLC.

RiPhone and iPad are registered trademarks of Apple Inc.

RAndroid and Google Play are registered trademarks or trademarks of Google Inc.

RMicrosoft, Windows, and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

RAll other trademarks identified herein are the property of their respective owners.

Notice

RThe access point supports microSDHC and microSDXC memory cards. In this document, the term “microSD card” is used as a generic term for any of the supported cards.

RHomeHawk Front Door is referred to as front door camera or camera in this document.

RHomeHawk Outdoor is referred to as outdoor camera or camera in this document.

Expanding your camera

Outdoor camera (optional): KX-HNC710

You can expand your camera system by registering optional camera units (16 max.) to the access point.

4For assistance, please visit http://shop.panasonic.com/support

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Important Information

Graphical symbols for use on equipment and their descriptions

Symbol

Explanation

Symbol

Explanation

Alternating current (A.C.)

Class P equipment

(equipment in which

protection against electric

shock relies on Double

Insulation or Reinforced

Insulation)

Direct current (D.C.)

“ON” (power)

Protective earth

“OFF” (power)

Protective bonding earth

Stand-by (power)

Functional earth

“ON”/“OFF” (power;

push-push)

For indoor use only

Caution, risk of electric

shock

About this system

RThis system is an auxiliary system; it is not designed to provide complete protection from property loss. Panasonic will not be held responsible in the event that property loss occurs while this system is in operation.

RThe system’s wireless features are subject to interference, therefore functionality in all situations cannot be guaranteed.

Panasonic will not be held responsible for injury or damage to property that occurs in the event of wireless communication error or failure.

For your safety

To prevent severe injury and loss of life/ property, read this section carefully before

using the product to ensure proper and safe operation of your product.

WARNING

Power connection

RFor the access point, use only the power source marked on the product. For the cameras, 5.0 V, 1.0 A or higher power source.

RDo not overload power outlets and extension cords. This can result in the risk of fire or electric shock.

RCompletely insert the AC adaptor/power plug into the power outlet or micro-USB connector into the power supply device’s micro-USB jack. Failure to do so may cause electric shock and/or excessive heat resulting in a fire.

For assistance, please visit http://shop.panasonic.com/support

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Important Information

RRegularly remove any dust, etc. from the AC adaptor/power plug by pulling it from the power outlet, then wiping with a dry cloth. Accumulated dust may cause an insulation defect from moisture, etc. resulting in a fire.

RUnplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact us at http://shop.panasonic.com/support

RUnplug from power outlets and never touch the inside of the product if its casing has been broken open. Danger of electric shock exists.

RNever touch the plug with wet hands. Danger of electric shock exists.

RDo not connect non-specified devices.

Installation

RTo prevent the risk of fire or electrical shock, do not expose the access point to rain or any type of moisture.

RDo not place or use this product near automatically controlled devices such as automatic doors and fire alarms. Radio waves emitted from this product may cause such devices to malfunction resulting in an accident.

RDo not allow the power cord to be excessively pulled, bent or placed under heavy objects.

RDo not mount the bracket in a location higher than 2.2 m (7 feet 3 inches), in an unstable location, in a location subject to frequent vibration, or on a weak wall. (Do not mount on gypsum board, concrete blocks, wooden materials exposed to the outdoors, walls with very rough surfaces, or surfaces that are narrower than the width of the wall mount bracket.) There is a risk of injury if the product falls, or of fire or electric shock if water enters the product.

RKeep small parts (microSD cards, screws, etc.) out of the reach of children. There is a risk of swallowing. In the event they are swallowed, seek medical advice immediately.

Operating safeguards

RUnplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners.

RDo not disassemble the product.

RNever put metal objects inside the product. If metal objects enter the product, turn off the circuit breaker and contact an authorized service center.

Medical

RConsult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. Wireless LAN features operate between 2.412 GHz and 2.462 GHz with a peak transmission power as following:

–Access point: 200 mW

–Front door camera/Outdoor camera: 100 mW

RDo not use the product in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

CAUTION

Installation and location

RNever install wiring during a lightning storm.

RAlthough this camera conforms to the IPX5* code, do not intentionally expose it to water.

*IPX5 indicates that the product is protected against water jets: water projected at all angles through a 6.3 mm (1/4 inches) nozzle flow rate of 12.5 liters/ minute at a pressure of 30 kN/m2 for 3 minutes from a distance of 3 meters (9 feet 10 inches).

RAlthough this camera conforms to the IP6X* code, do not intentionally expose it to grit and dust.

*IP6X indicates that the product is protected against grit and dust: this product has shown the capabilities of preventing

6For assistance, please visit http://shop.panasonic.com/support

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Important Information

dust from entering inside the product after the product was in a device that contained dust with a diameter of 75 μm or less for 7 hours and was shaken and removed from that device.

RThe AC adaptor and the USB cable are used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.

RDo not place magnetic cards or similar objects near the outdoor camera. Magnetic data on the cards, etc. may be deleted.

Preventing accidents and injuries

RThe safety wire must be used when mounting the product. There is a risk of injury if the product falls. (KX-HN7002/ KX-HN7003)

RDo not put your ear(s) near the speaker, as loud sounds emitted from the speaker may cause hearing impairment.

Lithium Ion (Li-Ion) battery (built-in battery)

RCAUTION:

Risk of explosion if battery is replaced by an incorrect type. Dispose of used battery according to local regulations.

Important safety instructions

When using your product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

1.Use only the power cord indicated in this document.

SAVE THESE INSTRUCTIONS

Security cautions

Take appropriate measures to avoid the following security breaches when using this product.

– Leaks of private information

–Unauthorized use of this product

–Unauthorized interference or suspension of the use of this product

Take the following measures to avoid security breaches:

RConfigure the access point that connects your mobile device to this product to use encryption for all wireless communication.

RYou may be vulnerable to security breaches if the unit is used with the login password at its default value. Configure your own value for this settings.

RDo not use passwords that could be easily guessed by a third party. If you keep a record of your passwords, protect that record. Change passwords regularly.

RIf you lose your mobile device, change the password used to access this product.

RIf you enable the product’s auto login feature, enable the screen lock or similar security feature on your mobile device.

RTake care when performing important security related operations such as initializing settings, etc.

RTo prevent disclosure of personal information, enable the screen lock or similar security feature on your mobile device.

RWhen submitting the product for repair, make a note of any important information stored in the product, as this information may be erased or changed as part of the repair process.

RBefore handing the product over to a third party for repair or other purposes, perform a factory data reset to erase any data stored in the product and remove the microSD card. Use only trusted repair services authorized by Panasonic.

RBefore disposing of the product, perform a factory data reset to erase any data stored in the product. Remove and erase the microSD card.

RIf your mobile device will no longer be used with the product, delete your mobile device’s registration from the product and delete the corresponding app from your mobile device.

RIf this product experiences a power outage, its date and time setting may become incorrect. In this case, the date and time

For assistance, please visit http://shop.panasonic.com/support

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Important Information

setting will be automatically corrected when your mobile device and this product are connected to the same wireless network.

Additionally, note the following.

RCommunications may be interrupted depending on network conditions and wireless signal quality.

RThis product may be used in ways that violate the privacy or publicity rights of others. You are responsible for the ways in which this product is used.

For best performance

Product location/avoiding noise

The access point and cameras use radio waves to communicate with each other.

RFor maximum coverage and noise-free communications, place your access point:

–at a convenient, high, and central location with no obstructions.

–away from electronic appliances such as TVs, radios, personal computers, wireless devices, or other phones.

–facing away from radio frequency transmitters, such as external antennas of mobile phone cell stations (Avoid putting the access point on a bay window or near a window.)

RIf the reception for the access point is not satisfactory, move this to another location.

Environment

RKeep the product away from electrical noise generating devices, such as fluorescent lamps and motors.

RThe product should be kept free from excessive smoke, dust, high temperature, and vibration.

RDo not expose this product to direct sunlight or other forms of powerful light such as halogen lights for long periods of time. (This may damage the image sensor.)

RDo not place heavy objects on top of the product.

RWhen you leave the product unused for a long period of time, do as follows:

–Access point: Unplug the product from the power outlet.

–Front door camera/Outdoor camera: Turn off the power slide switch.

RThe product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than -20 °C (-4 °F) or greater than 50 °C (122 °F). Damp basements should also be avoided.

RThe maximum communication range may be shortened when the product is used in the following places: Near obstacles such as hills, tunnels, underground, near metal objects such as wire fences, etc.

ROperating the product near electrical appliances may cause interference. Move away from the electrical appliances.

Privacy and rights of portrait

When installing or using the camera, please take into consideration the rights of others with regard to privacy.

It is generally said that “privacy” means the ability of an individual or group to stop information about themselves from becoming known to people other than those whom they choose to give the information. “Rights of portrait” means the right to be safe from having your own image taken and used indiscriminately without consent.

Other information

This product has a rechargeable lithium ion battery. Do not throw into fire, apply heat, or charge, use, or leave in a high temperature environment.

–Doing so may cause fluid leak, overheating, or explosion.

Routine care

RWipe the outer surface of the product with a soft moist cloth.

8For assistance, please visit http://shop.panasonic.com/support

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Important Information

RDo not use benzine, thinner, or any abrasive powder.

Camera image quality

RCamera images may have the following characteristics.

–Colors in images may differ from the actual colors.

–When there is light behind the subject (i.e., backlighting), faces may appear dark.

–Image quality may be reduced in dark locations.

–Images may appear hazy when there are outdoor lights in use.

Protecting your recordings

RDo not remove the microSD card or disconnect the product’s AC adaptor while reading or writing data to the microSD card. Data on the card could become corrupted.

RIf a microSD card malfunctions or is exposed to electromagnetic waves or static electricity, data on the card could become corrupted or erased. Therefore we recommend backing up important data to a computer or other device.

Notice for product disposal, transfer, or return

RThis product can store your private/ confidential information. To protect your privacy/confidentiality, we recommend that you erase information from the memory before you dispose of, transfer, or return the product.

Notice for built-in battery

ATTENTION:

A lithium ion battery that is recyclable powers the product you have purchased. Please call

1-800-8-BATTERY (1-800-822-8837) for information on how to recycle this battery.

WARNING for Lithium Ion (Li-Ion) Battery: Risk of fire and burns. Do not open, crush, heat above 50 °C (122 °F) or incinerate.

Follow the instructions in the operating instructions.

Remove the built-in rechargeable battery before disposing of the cameras. Do not dismantle or replace the battery so that you can use the camera again. This could cause fire or an electric shock. Replace it at an authorized service center.

For assistance, please visit http://shop.panasonic.com/support

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Important Information

Battery removal procedure n Front door camera

RDisconnect the power cord from the camera when removing the battery.

RRemove the stickers (A) before removing the screws (B).

	1
1	1

1

2

3

4

5

6

2

1Stickers

2Battery

RPerform steps A to F, lift the battery (2), and then remove it.

n Outdoor camera

RDisconnect the power cord from the camera when removing the battery.

2

4

3

6	5

7

2

2Battery

RPerform steps A to H, lift the battery (2), and then remove it.

10	For assistance, please visit http://shop.panasonic.com/support

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Important Information

Notice

For assistance, please visit http://shop.panasonic.com/support

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Installation Location

Wireless communication range

The wireless communication range of each device in the system from the access point is approximately 100 m (up to 328 feet 1 inch). Wireless communication may be unreliable when the following obstacles are located between the access point and other devices.

RMetal doors or screens

RWalls containing aluminum-sheet insulation

RWalls made of concrete or corrugated iron

RDouble-pane glass windows

RMultiple walls

RWhen using each device on separate floors or in different buildings

Note:

RThe access point cannot connect wirelessly to devices other than the front door camera or outdoor camera.

RThe camera’s LED indicator blinks slowly in red if it is out of range of the access point. In this case, confirm all connections, including those of the access point.

RThe signal strength can be checked with the [HomeHawk] app. For more information, refer to the User’s Guide (page 32).

Information about sensor features

The cameras have 2 sensor features that are used for motion detection: a visual sensor and an infrared sensor (i.e., heat sensor).

Please read the following information before deciding where to install the camera.

Note:

RThe camera’s sensor features are not designed to be used in situations that require high reliability. We do not recommend use of the sensor features in these situations.

RPanasonic takes no responsibility for any injury or damage caused by the use of the camera’s sensor features.

Detection method

Visual sensor	Infrared sensor
The camera detects changes in the images	The camera detects temperature differences
being displayed.	of objects in the images being displayed.
R The camera detects changes in the	R The infrared sensor uses infrared rays to
brightness levels of moving objects.	detect temperature differences within its
	range that are emitted naturally by people,
	animals, etc.

12	For assistance, please visit http://shop.panasonic.com/support

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