Panasonic WX-C3010 User Manual

Center Module

Operating Instructions

Model No. WX-C3010

ENGLISHFRANÇAIS

AUX IN

AUX

TALK

PAGE BEEP

OUTSIDE

SPEED

TEAM

ECHO CANCELLER

DNR LEVEL

RED MAX YELLOW MD GREEN LOW OFF OFF

INSTALL SYSTEM SETTING

SEL

MIC

AUX

MIC

OPERATIONAL SETTING

BEEP

DAY/NIGHT

OUTSIDE

ON:DAY

SP LEVEL

ON:DAY

DUAL LANE LANE SE POS REMOTE

TX POWER

BEEP

V/DET

OVERRIDE

LECT

TELEPHONE

CONTROL OUT

ID REGISTRATION

POS

AUDIO

GREETER

RELEASE

START DELAY

SELECT

T/P

HEADSET

PLAYBACK

AUX

DOWN

DESTINATION

VOLUME

REC

HEADSET

POWER

TALK

PAGE

VEHICLE

DETECTOR

Before attempting to connect or operate this product,

please read these instructions carefully and save this manual for future use.

No model number suffix is shown in this Operating Instructions.

For U.S.A.

FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

FCC Warning: This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter. FCC Warning: This equipment complies with FCC radiation exposure limits set forth for uncontrolled equipment and meets

the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. This equipment should be installed and operated with at least 20 cm and more between the radiator and person's body (excluding extremities: hands, wrists, feet and legs).

FCC Warning: To assure continued FCC emission limit compliance, use only the provided power supply cord and shielded interface cable when connecting this device to the computer. Also, any unauthorized changes or modifications to this equipment would void the user's authority to operate this device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party: Panasonic Corporation of North America

One Panasonic Way, Secaucus, NJ 07094

Technical Support Party: Panasonic Consumer Electronics Company

1707 N. Randall Rd., Elgin IL. 60123

Technical Support Tel No.: 886-472-6767

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,

DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE.

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

For U.S.A.

The model number and serial number of this product may be found on the surface of the unit. You should note the model number and serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid identification in the event of theft.

Model No. Serial No.

WARNING:

• This apparatus must be earthed.

• Apparatus shall be connected to a main socket outlet with a protective earthing connection.

• The mains plug or an appliance coupler shall remain readily operable.

• To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

• The apparatus should not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, should be placed on the apparatus.

• All work related to the installation of this product should be made by qualified service personnel or system installers.

• To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions.

• The connections should comply with local electrical code.

• The risk of hearing impairment due to exposure to excessive sound levels may be reduced by listening at lower volumes and for shorter durations.

ENGLISH

CAUTION

For U.S.A.

The FCC ID number for this radio equipment is listed below.

FCC ID: ACJ9TAWX-C3010

For Canada

ICES-003

This Class A digital apparatus complies with Canadian ICES-003.

For Canada

RSS-213

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

CAUTION:

• Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type.

• These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

ATTENTION:

A lithium-ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery.

Limitation of Liability

THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT.

Disclaimer of W arranty

IN NO EVENT SHALL MATSUSHITA ELECTRIC INDUSTRIAL CO,. LTD. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:

(1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMI-

TATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;

(2) PERSONAL INJURY OR ANY DAMAGE CAUSED BY

INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE USER;

(3) UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFI-

CATION OF THE PRODUCT BY THE USER;

(4) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE,

OR LOSS OR DAMAGE, ARISING OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;

(5) PERSONAL INJURY, ANY LOSS OR DAMAGE, ARISING

OUT OF THE DROP CAUSED BY THE INCOMPLETE INSTALLATION.

Important Safety Instructions

1) Read these instructions.

2) Keep these instructions.

3) Heed all warnings.

4) Follow all instructions.

5) Do not use this apparatus near water.

6) Clean only with dry cloth.

7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

9) Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

11) Only use attachments/accessories specified by the manufacturer.

12) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

S3125A

13) Unplug this apparatus during lightning storms or when unused for long periods of time.

14) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

CONTENTS

Limitation of Liability ................................................................................................................................... 4

Disclaimer of Warranty ............................................................................................................................... 4

Important Safety Instructions ...................................................................................................................... 5

Preface ....................................................................................................................................................... 7

Features ...................................................................................................................................................... 7

Precautions ................................................................................................................................................. 8

Operations ................................................................................................................................................. 9

Major Operating Controls and Their Functions .......................................................................................... 9

■ WX-C3010 Center Module .................................................................................................................... 9

Operating Procedures ................................................................................................................................ 12

■ Basic Operation .................................................................................................................................... 12

● Power ON ......................................................................................................................................... 12

● Communications with Customers (TALK) ......................................................................................... 12

● Communications with other Store Personnel (PAGE) ....................................................................... 12

● Double Drive-Thru Lane Changeover ............................................................................................... 12

● Power OFF ........................................................................................................................................ 12

■ Convenient Functions ........................................................................................................................... 12

● Auto Talk Lock .................................................................................................................................. 12

● Manager Mode ................................................................................................................................. 12

● Speed Term ...................................................................................................................................... 12

● Greeter .............................................................................................................................................. 13

● Vehicle Detector BEEP DAY/NIGHT ................................................................................................. 14

● Outside Speaker Level DAY/NIGHT ................................................................................................. 14

● Vehicle Detector Normal/Override On .............................................................................................. 15

● Talk/Page Release ............................................................................................................................ 15

Installation & Connections ...................................................................................................................... 16

Panasonic WX-C3010 Series System Parts and Accessories .................................................................... 16

Major Operating Controls and Their Functions .......................................................................................... 17

Installations/Connections ........................................................................................................................... 19

■ Installation procedures ........................................................................................................................ 19

■ Preparations ......................................................................................................................................... 19

■ Installation of center modules on the wall ............................................................................................ 19

■ Wiring to the center modules ............................................................................................................... 20

■ Clamping the Power Plug and Power Cord .......................................................................................... 21

■ Basic Connection ................................................................................................................................. 22

■ POS (Point of sales)-System Connection ............................................................................................. 23

■ Double-Drive-Thru Connection ............................................................................................................. 24

■ ID registration for follower units ............................................................................................................ 25

■ Installed System Setting ....................................................................................................................... 26

● Setup operation for AUX SP (Auxiliary Speaker) .............................................................................. 26

● Setup operation for Echo Canceller (Echo Canceller Effect Level Control) ..................................... 27

● Setup operation for DNR Level (Digital Noise Reduction Effect Level Control) ............................... 27

● Setup operation for Dual Lane .......................................................................................................... 28

● Lane setup ........................................................................................................................................ 29

● POS Remote setup ........................................................................................................................... 29

● TX Power setup ................................................................................................................................. 29

■ Info about POS Remote functions ........................................................................................................ 30

Maintenance & Specifications ................................................................................................................. 31

Troubleshooting........................................................................................................................................... 31

Specifications ............................................................................................................................................. 33

Standard accessories ................................................................................................................................ 34

Preface

Center Module WX-C3010 is exclusively designed for Panasonic Wireless Communication System, which is used with drive-thru menu boards, etc. The system operates on 1.9 GHz DECT.

Features

• 1.9 GHz DECT* is used with center module to prevent the interference from microwave ovens or wireless LAN used with 2.4 GHz DECT. Four-channel simultaneous communication in full duplex (TALK & PAGE) using DECT technology facilitates workflows at drive-thrus, and digital technology enables simultaneous communications. DECT technology can be used even in the places where wiring is difficult. *Digital Enhanced Cordless Telecommunications

• DNR (Digital Noise Reduction) DNR function, processed in the Digital Signal Processor (DSP), reduces noise to improve sound quality.

• Acoustic Echo Canceller eliminates acoustic echo at the menu board.

• Greeter When a customer approaches the menu board, the message* recorded in the center module is automatically output from the menu board speaker. * Up to two messages can be recorded.

• Four-channel simultaneous communication The total number of All-in-One Headsets and Order Takers that can be registered is 32. Up to four operators can communicate at the same time using All-in-One Headsets and Order Takers.

• Manager mode It is possible to set the manager mode to one of the registered All-in-One Headsets or Order Takers. A person using this headset or Order Taker has the priority of communication.

Precautions

• Handle this product with care. The product contains sensitive components that can be damaged by improper handling or storage.

• Repair or replace any defective components.

• Use this product for indoor use only.

• Do not expose this product to direct sunlight for hours and do not install the product near a heater or an air conditioner. Otherwise, it may cause deformation, discoloration and malfunction. Keep this product away from water.

• Avoid installing in the following locations.

• Locations where a chemical agent is used such as a swimming pool

• Locations under the air conditioner

• Locations near the fryer

• Locations near the grill

• Locations in a humid or dust-laden environment

• Locations near flammable gas or vapor

• Locations where radiation or x-ray emissions are produced

• Locations subject to strong magnetic field or radio waves

• Locations where corrosive gas is produced

• Locations where it may be damaged by briny air such as seashores

• Locations subject to vibrations (This product is not designed for on-vehicle use.)

• Be sure to remove this product if it is not in use.

• Avoid connections during a lightning storm. Otherwise, an electric shock may be caused.

Major Operating Controls and Their Functions

io!0!1!2!

■ WX-C3010 Center Module

CONTROL INDICATORS

Operations

VOLUME CONTROLS

OPERATIONAL SETTING

q Power ON/OFF Switch

This switch turns the power of the center module on and off.

[COMMUNICATION INDICATORS]

w Power Indicator (Green) (POWER)

This indicates that the power of center module is on.

e Talk/Gooseneck Microphone/

Indicator (Yellow) (TALK)

This lights up during conversation with customers.

r Page Indicator (Green) (PAGE)

This lights up during conversation among store personnel.

t Vehicle Detector Indicator (Yellow)

(VEHICLE DETECTOR)

This lights up when a vehicle is sensed by the vehicle detector. The indicator blinks while the speed team mode is active.

POWER

TALK

PAGE

VEHICLE

DETECTOR

COMMUNICATION INDICATORS

GREETER

y Telephone Indicator (Green) (TELEPHONE)

When the Order Taker or the All-in-One Headset is set in the manager mode and the Optional Function Button [R] is pressed on the Order Taker or All-in-One Headset side, operation cannot be forwarded for talking or paging. At that time, this indicator lights. When the Optional Function Button is pressed on the Order Taker or All-in-One Headset side again, the talk or page operation is recovered. The Telephone Indicator is turned OFF.

u Control Output Indicator (Green) (CONTROL OUT)

This indicator lights while the external control.

[VOLUME CONTROLS]

BEEP

SPEED

TEAM

OUTSIDE

MIC

OPERATIONAL SETTING

BEEP

DAY/NIGHT

ON:DAY

AUX

OUTSIDE SP LEVEL

ON:DAY

MIC

V/DET

OVERRIDE

POS

AUDIO

T/P

RELEASE

[CONTROL INDICATORS]

TELEPHONE

CONTROL OUT

i Outside Speaker Volume (OUTSIDE, SP)

This control sets the output level of outside speaker.

o Outside Microphone Volume (OUTSIDE, MIC)

This control sets the input level of outside microphone.

!0 Auxiliary Speaker Volume (AUX, SP)

This control sets the output level of auxiliary speaker.

!1 Auxiliary Microphone Volume (AUX, MIC)

This control sets the input level of gooseneck microphone.

!2 Vehicle Detector Beep Volume (BEEP)

This control sets the vehicle detection beep tone for the Order Taker or the All-in-One Headset.

!3 POS Audio Volume (POS AUDIO)

This control sets the input level of POS audio.

[OPERATIONAL SETTING]

OUTSIDE

MIC

AUX

MIC

BEEP

POS

AUDIO

@1 Vehicle Detector Normal/Override On Button

This button turns the vehicle detector Normal and Override On. NORMAL: The vehicle detector turns on only when vehi-

cle is detected at the menu board.

OVERRIDE ON: The vehicle detector is always turned

on.

@2 Talk/Page Release Button (T/P RELEASE)

The button is used to release temporarily the talk/page communication of the Order Taker or All-in-One Headset.

[GREETER]

OPERATIONAL SETTING

BEEP

ON:DAY

OUTSIDE SP LEVEL

ON:DAY

V/DET

OVERRIDE

T/P

RELEASE

SPEED

TEAM

DAY/NIGHT

!5 !7 !9 @1 @2

!4 !6 !8 @0

!4 Speed Team Indicator (yellow) (SPEED TEAM)

This indicates that the speed team mode is on.

!5 Speed Team On/Off Button

This button turns the speed team mode on and off.

!6 Vehicle Detector Beep Day/Night Indicator (yellow)

(BEEP DAY/NIGHT ON:DAY)

This indicates that the vehicle detector beep has selected DAY.

!7 Vehicle Detector Beep Day/Night Button

This button turns the vehicle detector beep DAY and NIGHT. Day mode: Disables the vehicle detector beep on the

other lane.

Night mode: Reduces the volume of the vehicle detec-

tor beep on the other lane.

!8 Outside Speaker Level Indicator (yellow) (OUTSIDE

SP LEVEL ON:DAY)

This indicates that the outside speaker level has selected normal level.

!9 Outside Speaker Level DAY/NIGHT Button

This button turns the outside speaker level normal level and 50% level.

@0 Vehicle Detector Normal/Override On Indicator (yel-

low) (V/DET OVERRIDE)

This indicates that the vehicle detector has selected Override On.

SELECT

GREETER

START DELAY

DOWN

VOLUME

REC

HEADSET

PLAYBACK

@3 Greeter On/Off Indicator (yellow) (GREETER, ON)

This indicates that the greeter function has selected on.

@4 Greeter On/Off Button (GREETER, ON)

This button turns the greeter function on and off.

@5 Greeter Memory Select and Output Level Indicator

(green/yellow/red) (SELECT)

This indicates that the greeter memory has been selected. Each memory has a capacity to record a message for 16 seconds at the maximum. 1: This indicates that the greeter memory has selected

1. (The message of “Please pull forward” is a factory default.)

2: This indicates that the greeter memory has selected

Off: Greeter is Off. Green: When the greeter output level set in LOW, the

indicator lights up in green.

Yellow: When the greeter output level set in MID, the

indicator lights up in yellow.

Red: When the greeter output level set in HIGH, the indi-

cator lights up in red.

@6 Greeter Memory Select Button (SELECT)

This button selects either of the greeter memories.

DESTINATION

AUX

HEADSET

@7 Greeter Start Delay Indicator (Yellow)

(START DELAY)

This indicates that the greeter start delay has selected on.

@8 Greeter Start Delay Button (START DELAY)

This button turns the greeter start delay normal and delay.

@9 Greeter Record Indicator (Red) (REC)

This indicates that while recording in the selected greeter memory (1 or 2).

#0 Greeter Record Button (REC)

When this button is pushed, the message from Order Taker or All-in-One Headset is recorded in the selected greeter memory (1 or 2).

#1 Greeter Output Level Down/Up Buttons (VOLUME,

UP/DOWN)

These buttons go up or down the output level of greeter. According to the operations on the buttons, the SELECT indicator changes the indication.

#2 Greeter Playback Button (HEADSET PLAYBACK)

When this button is pressed, Order Taker or All-in-One Headset plays back the message from selected greeter.

#3 Greeter Output Auxiliary Speaker Indicator (Green)

(DESTINATION, AUX)

This indicator lights when the greeter message output is provided through the auxiliary speaker.

#4 Greeter Output Auxiliary Speaker Button (DESTINA-

TION, AUX)

This button selects the greeter output to the auxiliary speaker On and Off.

#5 Greeter Output Headset Indicator (Green) (DESTINA-

TION, HEADSET)

This indicates that the greeter output to the headset is on.

#6 Greeter Output Headset Button (DESTINATION,

HEADSET)

This button selects the greeter output to the headset On and Off.

Operating Procedures

■ Basic Operation

● Power ON

Press the Power ON/OFF Switch of the center module to turn the power supply ON. It takes about 5 seconds until the power supply is started. Then, press the Power buttons of the Order Taker and the All-in-One Headset to turn their power supplies ON.

● Communications with Customers (TALK)

Store personnel wearing the headset can communicate bidirectionally with any customer who is at the menu board. In regard to the method of talking, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

● Communications with other Store Personnel (PAGE)

Store personnel wearing the headset can communicate with each other without being heard by customers. In regard to the method of paging, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

● Double Drive-Thru Lane Changeover

In the case of double drive-thru, it is possible to talk or page by selecting either Lane A or Lane B. In regard to the method of lane changeover operation, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

■ Convenient Functions

● Auto Talk Lock

When a customer approaches the menu board, it is automatically possible to make the predetermined personnel’s headset (Order Taker or All-in-One Headset) stay in TALK state. (The Talk Lock Mode is assumed.) In regard to the method of Auto Talk Lock Mode setup, refer to the operating instructions of the Order Taker (WX-T3020) or the All-in-One Headset (WX-H3050).

● Manager Mode

You can set one headset (Order Taker or All-in-One Headset) to the manager mode in a Lane. Refer to the operation manual of Order Taker or All-in-One Headset about the setting method. The headset set to the MANAGER MODE has following functionality.

• The manager can interrupt store personnel's TALK or PAGE at any time by monopolizing one channel by priority.

• The Manager can hear audio from POS alone (setting necessary)

● Speed Team

This SPEED TEAM operation is used at the congestion time. Doesn't use the outside microphone and speaker. An Order Taker or All-in-One Headset communicates order from outside into the store.s

1. Press the SPEED TEAM button of the Center Module.

● Power OFF

To turn the power supply OFF, keep pressing the Power button of the Order Taker or the All-in-One Headset for more than 2 seconds. Lastly, press the Power ON/OFF switch of the center module to turn its power supply OFF.

OPERATIONAL SETTING

BEEP

DAY/NIGHT

ON:DAY

OUTSIDE SP LEVEL

ON:DAY

V/DET

OVERRIDE

T/P

RELEASE

SPEED

TEAM

Speed Term On/Off Button

2. The Order Taker or All-in-One Headset allows the operator to hear the voice prompt of the "SPEED TEAM ON".

3. The Order Taker or All-in-One Headset allows the operator to communicate by pressing the PAGE button.

4. Press the PAGE button, and communication can be performed in the PAGE-LOCK mode. (Even if the PAGE button is set to PTP, it operates by PAGE-LOCK.)

5. Press the SPEED TEAM button of the Center Module again, the SPEED TEAM mode will be released. The Order Taker or All-in-One Headset allows the operator to hear the voice prompt of the "SPEED TEAM OFF".

Notes:

• TALK is prohibited in the speed team mode. If TALK is attempted with the Order Taker or the Allin-One Headset, a voice prompt of "Operation not allowed" is heard from the headset speaker.

• If POS Remote is set for ON, you have to note that no button operation of the speed team is possible at the center module.

● Greeter

When the customer approaches the menu board, the voice message recorded in the Center Module is automatically output to the outside speaker. The Center Module has two memories, and you can select either message.

[Method of recording message]

q Greeter On/Off Button

e Greeter Record Button

SELECT

HEADSET

PLAYBACK

GREETER

START DELAY

DOWN

DESTINATION

AUX

VOLUME

HEADSET

REC

5. Release the PAGE button at the PTP setting. Press the PAGE button again at the PAGE LOCK setting. When recording is complete, one each of the recorded messages is soon reproduced thereafter.

Notes:

• At the time of shipment from the factory, a message of “Please pull forward” is recorded in Message 1. If any recording is performed on Message 1, the original message will be overridden by the new message.

• No recording is possible during Greeter reproduction.

• It must be noted that the talking sound is also recorded if TALK operation is attempted during recording.

[Output setting of Greeter]

q Greeter On/Off Button

e Greeter Output Level Buttons

t Greeter Start Delay Button

SELECT

HEADSET

PLAYBACK

GREETER

START DELAY

DOWN

DESTINATION

AUX

VOLUME

HEADSET

REC

w Greeter Memory Select Button

r PAGE button of the Order Taker

or All-in-One Headset

1. Press the Greeter ON/OFF Button of the Center Module. The Greeter ON/OFF Indicator will light in yellow.

2. Press the Greeter Memory Select Button of Center Module and select the memory 1 or 2.

3. Press the Greeter Record Button of Center Module. The Greeter Record Indicator will light in red.

4. Hold down the PAGE button at the PTP setting. Press the PAGE button at the PAGE LOCK setting. A message can be recorded for 16 seconds at the maximum.

r Greeter Output Headset Button

r Greeter Output Auxiliary Speaker Button

e Greeter Playback Button

w Greeter Memory Select Button

1. Press the Greeter ON/OFF Button of the Center Module. The Greeter ON/OFF Indicator will light in yellow.

2. Press the Greeter Memory Select Button of the Center Module, and select the memory 1 or 2.

3. Press the Greeter Playback Button of the Center Module, and set the output level of message to the optimum level by the Greeter Output Level DOWN/UP Buttons.

4. Set the output destination of the message.

• Output to the auxiliary speaker Press the Greeter Output Auxiliary Speaker Button of the Center Module. The Greeter Output Auxiliary Speaker Indicator will light in green.

• Output to the Headset Press the Greeter Output Headset Button of the Center Module. The Greeter Output Headset Indicator will light in green.

5. When the delay is necessary for the message When the customer approaches the menu board, the message is output after a delay of 2 seconds. Press the Greeter Start Delay Button of the Center Module. The Greeter Start Delay Indicator will light in yellow.

● V ehicle Detector BEEP DAY/NIGHT

In the case of Double Drive-Thru configuration, it is possible to select the Vehicle Detector Beep tone to be heard when a customer approaches the menu board. Day/Night setup can be made by button operation at the front panel of this unit. When the Day mode is set, the Beep Day/Night indicator of the center module will light in yellow. When the Beep Day/Night button is pressed, the Night mode is assumed and this indicator will disappear.

OPERATIONAL SETTING

BEEP

DAY/NIGHT

ON:DAY

OUTSIDE SP LEVEL

ON:DAY

V/DET

OVERRIDE

T/P

RELEASE

SPEED

TEAM

Note:

• If POS Remote is set for ON, you have to note that no button operation of the Beep Day/Night is possible at the center module.

DAY mode: When you are taking charge of lane A, if the

vehicle detector is on the lane A, you will hear the beep A. If the vehicle detector is on of the lane B, you will not hear the beep B.

NIGHT mode: When you are taking charge of lane A, if the

vehicle detector is on the lane A, you will hear the beep A. If the vehicle detector is on of the lane B, you will hear the low level beep B. When both vehicle detectors are on, you will alternately hear the beep A and the low level beep B.

Vehicle Detector Beep DAY/NIGHT Button

DAY/NIGHT

Lane A is ON Lane B is ON A B

DAY

NIGHT

*1: When you press the button T1, the beep will change to low level beep B only. *2: When you press the button T1, the beep will change to low level beep A only.

● Outside Speaker Level DAY/NIGHT

The Outside Speaker level can be set up. Day/Night setup can be made by button operation at the front panel of this unit.

OPERATIONAL SETTING

BEEP

ON:DAY

OUTSIDE

SP LEVEL

ON:DAY

V/DET

OVERRIDE

SPEED

TEAM

DAY/NIGHT

Vehicle detector Order Taker and All-in-One Headset

–

bb b

–

– Beep A –

Beep A Beep B

– Beep A Low level Beep A

Low level Beep B Beep B

Beep A +

Low level beep B (*1)

When the Day mode is set, the Outside SP Level indicator of the center module will light in yellow. When the Outside SP Level button is pressed, the Night mode is assumed and this indicator will disappear.

DAY mode: Normal level NIGHT mode: 50% level (Attenuation)

T/P

PELEASE

Note:

• If POS Remote is set for ON, you have to note that no button operation of the Outside Speaker Level is possible at the center module.

– Beep B

Beep B +

Low level beep A (*2)

Outside Speaker Level DAY/NIGHT Button

● V ehicle Detector Normal/Override On

The Vehicle Detector operation can be set up. Normal/Override On setup can be made by button operation at the front panel of this unit. When the Override On mode is set, the V/D Override indicator of the center module will light in yellow. When the V/D Override button is pressed, the Normal mode is assumed and this indicator will disappear.

OPERATIONAL SETTING

BEEP

ON:DAY

OUTSIDE SP LEVEL

ON:DAY

V/DET

OVERRIDE

T/P

RELEASE

SPEED

DAY/NIGHT

TEAM

Vehicle Detector Normal/Override On Button

NORMAL: The vehicle detector turns on only when a vehicle

is detected at the menu board. When the detector turns on, a beep tone is heard in the headset. When the Talk button is pressed on the Order Taker or All-in-One Headset side, the Outside Speaker and the Outside Microphone are turned ON at the menu board. When the vehicle leaves, the vehicle detector turns off. When setting the normal position, Auto Talk Lock mode is enabled.

OVERRIDE ON: The vehicle detector is always turned on.

When setting the override on position, Auto Talk Lock mode is invalid.

● Talk/Page Release

In Talk or Page mode, any talk is temporarily interrupted at the headset (Order Taker or All-in-One Headset). Operation of Talk/Page Release is possible by button operation at the front panel of this unit.

OPERATIONAL SETTING

BEEP

ON:DAY

OUTSIDE

SP LEVEL

ON:DAY

V/DET

OVERRIDE

T/P

RELEASE

Talk/Page Release Button

SPEED

DAY/NIGHT

TEAM

Notes:

• If POS Remote is set for ON, you have to note that no button operation of the Talk or Page Release is possible at the center module.

• It is impossible to release the Talk or Page mode of the All-in-One Headset or Order Taker in the manager mode.

Panasonic WX-C3010 Series System Parts and Accessories

Note: Illustrations may differ from actual products.

■ Center Module WX-C3010

AUX IN

AUX

TALK

PAGE

BEEP

OUTSIDE SP

SPEED

TEAM

■ Headset WX-H3027

ECHO CANCELLER

DNR LEVEL

RED MAX YELLOW M GREEN LOW OFF OFF

INSTALL SYSTEM SET

MIC

OPERATIONAL SETTING

BEEP

DAY/NIGHT

ON:DAY

SP LEVEL

■ All-in-One Headset WX-H3050

DUAL LANE

LANE SE

LECT

POS REMOTE

TELEPHONE

CONTROL OUT

TX POWER

TING

SEL

ID REGIST

AUX

MIC

OUTSIDE

ON:DAY

RATION

BEEP

POS

AUDIO

GREETE

POWER

START DELAY

REC

SELECT

V/DET

OVERRIDE

VOLUME

T/P

DOWN

RELEASE

TALK

HEADSET

PLAYBACK

PAGE

DESTINATI

AUX

HEADSET

VEHICLE DETECTOR

WX-H3050

■ Battery WX-B3030 (1UF653450R-MDSP)

■ Order Taker WX-T3020

■ Battery Charger WX-Z3040

• Only used for WX-H3050 and WXT3020

• WX-B3030 and 1UF653450RMDSP are same models.

Installation & Connections

Major Operating Controls and Their Functions

q w e

q AC Inlet w Power On/Off Switch e Through-hole r Antenna t Mounting Hole y Terminal Board Cover

[INSTALLED SYSTEM SETTING]

The following buttons should be used by qualified service personnel or system installers only.

ECHO CANCELLER

AUX IN

TALK

AUX

PAGE

BEEP

DNR LEVEL

RED M YELLOW MD GREEN LOW OFF OFF

INSTALL SYSTEM SETTING

SEL

DUAL LANE LANE SELECT POS REMOTE

TX POWER

!5 !7

!6 !8

INSTALLED SYSTEM SETTING ID REGISTRATION

t y

!0 Talk On/Off Indicator (Green) (TALK)

This indicator is toggled ON when the communication between store personnel and a customer is provided through the auxiliary speaker.

!1 Page On/Off Indicator (Green) (PAGE)

This indicator is toggled ON when the communication among store personnel is provided through the auxiliary speaker.

!2 Beep On/Off Indicator (Green) (BEEP)

This indicator is toggled ON when a beep is provided through the auxiliary speaker.

!3 Echo Canceller Effect Level Control Indicator (ECHO

CANCELLER)

The removal rate of the echo canceller, intended to eliminate the echo returned from the menu board, is set up.

OFF: Off LOW: Green MID: Yellow HIGH: Red

Installation & Connections

u PREV/NEXT Button (INSTALL SYSTEM SETTING,

PREV/NEXT)

These buttons select the system setting items.

i Select Button (SEL)

This button selects set value of the system setting items.

o Auxiliary Input On/Off Indicator (Green) (AUX IN)

This indicator is toggled ON when the auxiliary input sound is provided through the auxiliary speaker.

!4 DNR Effect Level Control Indicator (DNR LEVEL)

The more the noise is reduced, the lower the sound quality will be. The table of the page 27 relationship between noise reduction level and quality.

OFF: Off LOW: Green MID: Yellow HIGH: Red

!5 Dual lane On/Off Indicator (Green) (DUAL LANE)

When the TANDEM operation at the double drive-thru, set to ON.

!6 Lane select Indicator (Red/Green) (LANE SELECT)

Select the lane A or B at the double drive-thru.

Red: Selected Lane A Green: Selected Lane B

!7 POS Remote Control Indicator (Green)

(POS REMOTE)

This item selects the POS remote control On and Off.

OFF: POS Remote OFF ON: POS Remote ON

!8 TX Power Indicator (Green) (TX POWER)

This item selects the transmit power Normal and Attenuation.

OFF: Reduce Power (25 %) ON: Normal Power

[ID REGISTRATION]

ID REGISTRATION

!9 ID Registration Indicator (Red) (ID REGISTRATION)

This indicates that while the ID registration.

@0 ID Registration Button

Pressing this button for two second or more will turn the ID registration mode On. When you push this button again, it returns to a normal mode.

Installations/Connections

■ Installation procedures

Preparations (Refer to page 19.) Installation of center modules on the wall (Refer to page 19.) Wiring to the center modules (Refer to page 20.) ID registration for follower units (Refer to page 25.)

[System Setup]

Installed System Setting Adjustments to adequate sound levels

■ Preparations

This Center Module is designed to be mounted on a wall directly. Please be advised of the following:

• Procure 4 mounting screws according to the material of the installation area. In this case, wood screws and nails should not be used.

Recommended screw: M4 x 25 mm

• Required pull-out capacity of a single screw/bolt is 118 N {12 kgf} or more.

• If a wall board is too weak to support the total weight, the area shall be sufficiently reinforced.

(Refer to page 26.)

■ Installation of center modules on the wall

Fix the center module directly to the wall, using the prepared 4 screws. (These screws are not furnished.)

386 mm {15-1/4"}

AUX IN

AUX

ECHO CANCELLER

TALK

NR LEVEL

PAGE

DUAL LANE

LANE SELECT

ED MAX

BEEP

YELLOW

POS REMOTE

TELEP

HONE

CONTROL OUT

POWER

ETTING

SEL

NEX

OUTSIDE SP LEVEL

ON:DAY

ID REGISTRATION

EEP

MIC

POS

AUDIO

GREETER

POW

START DELAY

REC

SELECT

V/DET

ERRIDE

VOLUME

DOWN

PRELEASE

HEADSET PLAYBACK

TALK

PAGE

DESTINATI

HEA

DSET

HICLE

DETE

TOR

150 mm {5-7/8"}

386 mm {15-1/4"}

225 mm {8-7/8"}

25 mm {1"}

OUTSID

EED

TEAM

EEN LOW

OFF OFF

INSTALL SYSTEM S

E MIC

OPERATIONAL SETTING

BEEP

DAY/NIGHT

ON:DAY

Use the dents at the top or bottom of center module for wiring. When routing wires through the wall, make the openings according to the dimensions in this illustration.

60 mm

{2-3/8"}

20 mm

150 mm {15-7/8"}

{3/4"}

■ W iring to the center modules

1. Remove the terminal cover. Slide the front cover downwards by pressing its arrowmarked part and pull the lower side of the cover toward you.

AUX IN

AUX

ECHO CANCELLER

TALK

DNR LEVEL

PAGE

DUAL LANE

RED MAX

LANE SELECT

BEEP

YELLOW MD GREEN LOW

POS REMOTE

INSTALL SYSTEM SETTING

OUTSIDE

MIC

OPERATIONAL SETTING

SPEED TEAM

BEEP

AY/NIGHT

ON:DAY

OFF OFF

SEL

AUX

OUTSIDE SP LEVEL

ON:DAY

TELEPHONE

CONTROL OUT

TX POWER

ID REGISTRATION

BEEP

MIC

POS

AUDIO

GREETER

OVERRIDE

SELECT

V/DET

T/P

RELEASE

HEADSET PLAYBACK

POWER

START DELAY

REC

VOLU

DOWN

TAL

PAGE

DESTINATION

AUX

HEADSET

VEH

ICLE

DETECTOR

7 mm ± 1 mm {9/32" ± 1/16"}

4. Mount the cabled socket on the main unit.

Note: Insert the socket firmly into the main unit.

2. Insert a “minus” screwdriver in the slot as illustrated and remove the terminal socket from the main unit.

Terminal socket

3. Connect the wiring material to the terminal socket. Use the “minus” screwdriver and loosen the screw located on the upper surface of the terminal socket. Peel off the sheath from the tip of the wiring material and insert the cable tip in the terminal socket. Firmly tighten the loosened screw by means of the “minus” screwdriver. Repeat the above-mentioned same procedure for each terminal.

5. Slide the front cover from the bottom and mount it on the main unit. Note: Surely attach the front cover to the main unit.

AUX IN

AUX

ECHO CANCELLER

TALK

DNR LEVEL

PAGE

DUAL LANE

RED MAX

LANE SELECT

BEEP

YELLOW MD GREEN LOW

POS REMOTE

INSTALL SYSTEM SETTING

OUTSIDE

MIC

OPERATIONAL SETTING

SPEED TEAM

BEEP

AY/NIGHT ON:DAY

OFF OFF

SEL

AUX

OUTSIDE SP LEVEL

ON:DAY

TELEPHONE

CONTROL OUT

TX POWER

ID REGISTRATION

BEEP

MIC

POS

AUDIO

GREETER

OVERRIDE

SELECT

V/DET

T/P

RELEASE

HEADSET PLAYBACK

START DELAY

AUX

DOWN

VOLU

DESTINATION

POWER

REC

TAL

PAGE

HEADSET

VEH

ICLE

DETECTOR

Note: Process the wires according to the following.

Recommended wire type: AWG 28 - 16 (Do not use sol-

dered wires.) Length to be stripped: 7 mm ± 1 mm {9/32" ± 1/16"} Diameter of screw: ø 2 mm {3/32"} Recommended tightening torque: 0.22 N·m to 0.25 N·m

AUX SP + (8Ω)

CONNECTOR 1

ORDER INTERFACE

AUX SP GND2

OUTSIDE SP + (8Ω)3

OUTSIDE SP GND4

OUTSIDE MIC +5

OUTSIDE MIC –6

OUTSIDE MIC GND7

V/DET 1 IN8

COM9

V/DET 2 IN10

SPEED TEAM

CONNECTOR 3

POS INTERFACE

TALK LOCK RELEASE2

MANAGER SELECT3

PAGE SELECT4

IN COM5

POS AUDIO IN6

POS AUDIO GND7

POS AUDIO OUT8

POS AUDIO GND9

V/DET 1

CONNECTOR 4

POS INTERFACE

V/DET 22

TALK3

PAGE4

OUT COM5

NIGHT MODE6

OUTSIDE SP LEVEL7

CONNECTOR 5

N.C

N.C 3

COM6

CONNECTOR 6 MAINTENANCE

DOUBLE-DRIVE-THRU

Use a LAN cable

with the shield type

CONNECTOR 7

DDT INTERFACE

AUX MIC +

CONNECTOR 2

ORDER INTERFACE

AUX MIC –2

AUX MIC GND3

AUX MIC PTT4

COM5

DEVICE CONTROL6

COM7

N.C8

■ Clamping the Power Plug and Power Cord

Important:

Surely clamp the power plug to this center module and screw the AC cable to the wall using the provided AC cable clamper.

1. Insert an AC cable holder into the hole under the AC inlet.

AC cable holder

3. Insert the power plug into the power cord inlet.

4. Push the holder forward until the holder touches the power plug.

5. Lock the holder.

2. Slide the holder to the backward by pushing down the clamp lever.

6. Clamp the AC cable with the provided clamp, and secure the AC cable clamper to the wall by fastening the screws.

Slide the holder to the backward by pushing down the lever.

150 mm - 200 mm {5-15/16" - 7-7/8"}

AC cable clamper

● Refer to the following lists attached on the inside of the terminal cover to make connections.

+ 47 hidden pages