Product documentation is composed of the following documents.
• Installation Guide (accessory): Provides information about “Precautions”, “Precautions for instal-
lation” and the installation method.
• Basic Information (this document):Provides information about “Precautions for use” and “Detail
specifications”.
• Operating Instructions (in the following website): Explains how to perform the settings and how
to operate this camera.
https://security.panasonic.com/training_support/documentation_database/
"<Control No.: C****>" used in these documents should be used to search for information on our
support website (https://security.panasonic.com/training_support/support/info/) and will guide you to
the right information.
• SDXC/ SDHC/ SD memory card is described as SD memory card.
• The external appearance and other parts shown in this manual may differ
from the actual product within the scope that will not interfere with normal
use due to improvement of the product.
Contents
Limitation of liability ....................................................................................................................... 3
Disclaimer of warranty ................................................................................................................... 3
About notations ............................................................................................................................. 4
System requirements for a PC ......................................................................................................4
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF
THE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
Disclaimer of warranty
IN NO EVENT SHALL Panasonic i-PRO Sensing Solutions Co., Ltd. BE LIABLE TO ANY PARTY
OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE
PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
(1) ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT,
SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE
PRODUCT;
(2) ANY INCONVENIENCE, LOSS, OR DAMAGE CAUSED BY INAPPROPRIATE USE OR
NEGLIGENT OPERATION OF THE USER;
(3) ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE
MALFUNCTION OR TROUBLE;
(4) INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5) ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
(6) ANY CLAIM OR ACTION FOR DAMAGES BROUGHT BY ANY PERSON OR ORGANIZATION
AS A PHOTOGRAPHED SUBJECT DUE TO VIOLATION OF PRIVACY CONCERNING A
SURVEILLANCE CAMERA'S PICTURE OR SAVED DATA, FOR SOME REASON (INCLUDING
USE WHEN USER AUTHENTICATION ON THE AUTHENTICATION SETTING SCREEN IS SET
TO OFF), BECOMING PUBLIC OR BEING USED FOR ANY PURPOSE;
(7) LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE (INCLUDING INITIALIZATION OF
THE PRODUCT DUE TO FORGOTTEN AUTHENTICATION INFORMATION SUCH AS A USER
NAME AND PASSWORD).
3
X4573L
X4573LM
S4551L
S4551LM
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
The functions with this notation are available when using the model WV-X4573L.
The functions with this notation are available when using the model WV-X4573LM.
The functions with this notation are available when using the model WV-S4551L.
The functions with this notation are available when using the model WV-S4551LM.
System requirements for a PC
CPU: Intel® CoreTM Processor family
1
*
- Intel® CoreTM i5-6500 or faster
- Intel
Memory:
®
CoreTM i7-6700 or faster recommended
4 GB (2 GB
x 2, Dual Channel)
or more recommended.
Network interface: 10BASE-T/100BASE-TX 1 port
Audio interface: Sound card (when using the audio function)
Monitor: Image capture size: 1024 x 768 pixels or more
High-resolution monitoring: 3840 x 2160 pixels or more
Color: 24-bit True color or better
OS: Microsoft Windows 10
Microsoft Windows 8.1
Web browser: Internet Explorer 11 (32-bit)
Microsoft Edge
Firefox
Google Chrome
Others: Adobe® Reader® or Acrobat Reader
TM
®
(It is necessary to view the PDF file.)
*1 In order to view camera images with Internet Explorer, we recommend using the hardware decode
function. For details, refer to our support website <Control No.: C0313>.
IMPORTANT:
• For information on the operation verification of the supported operating systems and web
browsers, refer to our
support website <Control No.: C0104, C0122>.
• When using a PC that does not meet the above requirements, displaying of images may
become slower or the web browser may become inoperable.
• Audio may not be heard if a sound card is not installed on a PC. Audio may be interrupted
depending on the network environment.
• When using Microsoft Windows 8.1, use it in the desktop. The software cannot be used in the
Modern UI design.
• When using the 4K monitor, it may be necessary to install an additional video card on the PC
in use. For further information, refer to our website (https://security.panasonic.com/support/
info/).
4
Network security
As you will use this unit connected to a network, your attention is called to the following security
risks.
A Leakage or theft of information through this unit
B Use of this unit for illegal operations by persons with malicious intent
C Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself
against the above network security risks.
• Use this unit in a network secured by a firewall, etc.
• If this unit is connected to a network that includes PCs, make sure that the system is not
infected by computer viruses or other malicious entities (using a regularly updated anti-virus
program, anti-spyware program, etc.).
• To prevent unauthorized access, use user-authentication, set user names and passwords, and
limit which users can log in.
• Apply measures such as user authentication to protect your network against leakage or theft of
information, including image data, authentication information (user names and passwords),
alarm mail information, FTP server information and DDNS server information.
• After the unit is accessed by the administrator, make sure to close the browser.
• Change the administrator password periodically. Additionally, save user authentication
information (user names and passwords) in such a way that it is kept out of the hands of third
parties.
• Do not install the camera in locations where the camera or the cables can be destroyed or
damaged by persons with malicious intent.
5
Precautions for use
When the product is accessible from the
Internet
To prevent unauthorized access, note the following.
• Leave user authentication turned on.
• Periodically change passwords that are used
to access the product.
Refer to the Operating Instructions for
information about how to change passwords.
To keep on using with stable performance
Do not use this product in hot and humid conditions for a long time. Failure to observe this causes
component degradation resulting in life shortening
of this product. Do not expose this product to
direct heat sources such as a heater.
Usage such as switching the power ON/OFF
frequently could lead to failure of the camera.
Handle this product with care.
Do not drop this product, nor apply shock or
vibration to the product. Failure to observe this
may cause trouble.
Do not subject dome cover to strong impact.
Doing so may cause damage or immersion.
Do not directly touch the dome cover.
A dirty dome cover causes deterioration of picture
quality.
Periodically images on the screen appear to
be distorted
When the camera is installed in a location where
it is subject to small vibrations (for example, when
it is installed near devices that vibrate), images
may appear distorted and stretched lengthways.
This phenomenon is a characteristic of image
pickup devices that use CMOS sensors and is
caused by the relationship between the periodic
movements of the camera and the timing that the
image sensor reads images. This is not a problem
with the camera. To reduce the possibility of this
phenomenon occurring, install the camera in a
secure location.
About the dehumidifying device
• This product has dehumidifying device
to keep the inside at low moisture level,
preventing condensation and quickly
dissipating dew if produced.
• Dew may be produced depending on the
conditions of temperature, humidity, winds,
and rain, and it may take time to dehumidify.
• The dehumidifying device is mounted inside
the enclosure. In order to maintain normal
operation of the dehumidifier function, do
not caulk (fill the clearance with sealants or
other materials) the clearance between the
enclosure and the ceiling or wall.
When an error is detected, this product will
restart automatically.
This product will be inoperable for around 2minutes after the restart just as when the power is
turned on.
About the automatic status detection
function
When this product malfunctions due to exogenous noise, etc. for 30 seconds or more, the
product will automatically reset and will return to
normal state. When the product is reset, initialization will be carried out as when the power of the
product is turned on. When the product repeatedly resets, exogenous noise level around the product may be high and that may cause malfunction.
Contact your dealer for instructions.
Dehumidifying
device
6
What to do if “WARMING UP-PLEASE WAIT”
appears on the display.
This message indicates that the temperature
inside the camera has become extremely low.
The camera will be automatically restarted when
the inside the camera is warmed up.
Please wait for a while.
We shall not be liable for content
compensation, losses of recorded or
edited content and any direct or indirect
consequent damages caused by failure to
record or edit due to faults with this unit or
the SD memory card. In addition, the same
provisions apply after unit is reparied.
About the CMOS image sensor
• When continuously shooting a bright
light source such as a spotlight, the color
filter of the CMOS image sensor may
become deteriorated and this may cause
discoloration. Even when changing the
fixed shooting direction after continuously
shooting a spotlight for a certain period, the
discoloration may remain.
• When shooting fast-moving subjects or
objects crossing the shooting area may look
to be bending askew.
Cleaning this product body
Be sure to turn off the power before cleaning.
Failure to observe this may cause injury.
Do not use benzine, thinner, alcohol, or any other
types of solvents or detergents. Otherwise, it may
cause discoloration. When using a chemical cloth
for cleaning, read the caution provided with the
chemical cloth product.
• Do not loozen or remove screws unless
instructed to do so in the product
documentation.
Cleaning of the dome cover
Use lens cleaning paper (used to clean camera
or spectacles lenses) to remove any dirt on the
dome cover. (If dust or the like is adhered at this
time, the dome cover may get scratched. We
recommend rinsing for stubborn stains.)
AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE
AVC PATENT PORTFOLIO LICENSE FOR THE
PERSONAL USE OF A CONSUMER OR OTHER
USES IN WHICH IT DOES NOT RECEIVE
REMUNERATION TO (i) ENCODE VIDEO IN
COMPLIANCE WITH THE AVC STANDARD
(“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO
THAT WAS ENCODED BY A CONSUMER
ENGAGED IN A PERSONAL ACTIVITY AND/
OR WAS OBTAINED FROM A VIDEO PROVIDER
LICENSED TO PROVIDE AVC VIDEO. NO
LICENSE IS GRANTED OR SHALL BE
IMPLIED FOR ANY OTHER USE. ADDITIONAL
INFORMATION MAY BE OBTAINED FROM MPEG
LA, L.L.C.
SEE HTTP://WWW.MPEGLA.COM
Product disposal/transfer
Data saved on this product or a storage device
used with this product may lead to personal
information leakage. When it is necessary to
dispose or give this product to someone, even
when for repair, make sure that there is no data on
this product.
When abandoning the memory media, it is
recommended to destroy it physically after
deleting data by PC.
Effects on images and image quality
Under the following conditions, image quality may
deteriorate or images may become difficult to see.
• When there are raindrops on the dome cover
due to wind during rainfall.
• When there is snow on the dome cover due
to wind during snowfall. (varies depending on
the amount and quality of snowfall).
• When the dome cover is dirty due to dust in
the air or vehicle exhaust.
7
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