Panasonic WV-X4571LM, WV-X4171, WV-S4550L, WV-S4550LM, WV-S4150 User Manual

Operating Instructions

WV

-S4150

WV-S4550L

WV-S4550L

WV-X4171

Network Camera

Model No. WV-S4150

WV-S4550L

WV-S4550LM

WV-X4171
WV-X4170

WV-X4571L

WV-X4571LM

The model number is abbreviated in some descriptions in this manual.

S4150

S4550

X4171

X4571

X4170

Preface

Preface

About the user manuals

There are 3 sets of operating instructions as follows.

• Operating Instructions (this document): Explains how to perform the settings and how to operate this

camera.

• Important Information: Provides information about the cautions required for safely using and installing this

camera.

• Installation Guide: Explains how to install and connect devices.

The screens used in these operating instructions show the case of WV-S4550L. Depending on the model used,
the screens shown in the explanations may differ to the actual camera screens.

About notations

The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.

: The functions with this notation are available when using the model WV-S4150.
: The functions with this notation are available when using the model WV-S4550L and WV-S4550LM.
: The functions with this notation are available when using the model WV-X4171.
: The functions with this notation are available when using the model WV-X4571L and WV-X4571LM.
: The functions with this notation are available when using the model WV-X4170.

Abbreviations

The following abbreviations are used in these operating instructions.
Microsoft Windows 10 is described as Windows 10.
Microsoft Windows 8.1 is described as Windows 8.1.
Microsoft Windows 7 is described as Windows 7.
Windows Internet Explorer 11, Windows Internet Explorer 10, Windows Internet Explorer 9 and Windows
Internet Explorer 8 are described as Internet Explorer.
SDXC/SDHC/SD memory card is described as SD card or SD memory card.
Universal Plug and Play is described as UPnP™ or UPnP.

2 Operating Instructions

For administrator registration

At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed.

Preface

[User name (1 to 32 characters)]

Enter the user name of the administrator.

Available number of characters: 1 - 32 characters
Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \

[Password (8 to 32 characters)]/[Retype password]

Enter the administrator password.

Available number of characters: 8 - 32 characters
Unavailable characters: 2-byte characters, and 1-byte symbols " &

Note

• Distinguish between upper- and lower cases.

• For the password, use two or more types of characters from alphabetic characters, numbers, and

symbols.

• For the password, recommend three or more types of characters from uppercase alphabetic

characters, lowercase alphabetic characters, numbers, and symbols.

IMPORTANT

• If you forgot or do not know the password or user name, the camera must be initialized. Because all

settings other than preset position settings are deleted when the camera is initialized, make sure to
keep the information secure from third parties. Refer to “Parts and functions” section in the Important
Information in the supplied CD-ROM for more information about initializing the camera.

• It is recommended to change the password periodically.

The registration completion screen will be displayed after registering a user name and password of the
administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not
displayed automatically.

Operating Instructions 3

Preface

When the camera is reconnected to, an authentication window is displayed. Enter the registered user name
and password to start operation.

Viewer software

In order to display H.265 (or H.264) images, send/receive audio to/from the camera, and play images saved
on the SD memory card, the “Network Camera View 4S” (ActiveX®) viewer software must be installed. This
software can be installed directly from the camera or by selecting the [Install] button next to [Viewer
Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

IMPORTANT

• The default setting of “Automatic installation” is “On”. Follow the instructions on page 262 when the

message is displayed on the information bar of the browser.

• Depending on the software environment of your PC, it may take time for the message to be displayed

on the information bar of the browser.

• If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen

for ActiveX, which is required for viewing camera images, is displayed. Follow the on-screen
instructions and install the software. When displayed JPEG images (still images), there is no need to
install ActiveX.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

4 Operating Instructions

Preface

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page
(®page 236). Refer to your dealer for the software licensing.

Operating Instructions 5

S4550

S4150

X4571

X4171

S4550

S4150

X4571

X4171

Table of Contents

Table of Contents

1 Operations ................................................................................................9

1.1 Monitor images on a PC ...................................................................................................9

1.1.1 Monitor images from a single camera ..............................................................................9

1.1.2 About live image types ...................................................................................................11

1.1.2.1 Type of images that can be displayed according to the image setting ........................11

1.1.2.2 About image capture mode .........................................................................................12

1.1.2.3 Image types .................................................................................................................13

1.1.2.4 About image types and available functions .................................................................17

1.1.2.5 About available resolutions ..........................................................................................18

1.1.3 About the “Live” page .....................................................................................................22

1.1.4 Monitor images from multiple cameras ..........................................................................29

1.2 Monitor images on a cellular phone/mobile terminal ..................................................32

1.2.1 Monitor images on a cellular phone ...............................................................................32

1.2.2 Monitor images on a mobile terminal (including smartphones) ......................................34

1.3 Record images on the SD memory card manually ......................................................44

1.4 Action at an alarm occurrence .......................................................................................46

1.4.1 Alarm type ......................................................................................................................46

1.4.2 Action at an alarm occurrence ........................................................................................46

1.5 Transmit images onto an FTP server ............................................................................48

1.5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) .............48

1.5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ..................................................................................................................48

1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic

image transmission function ...........................................................................................49

1.6 Display the log list ..........................................................................................................50

1.7 Playback of images on the SD memory card ...............................................................54

1.7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card .........................55

1.7.2 Playback “Stream(1)”/“Stream(2)” images saved to the SD memory card .....................58

2 Settings ...................................................................................................61

2.1 About the network security ............................................................................................61

2.1.1 Equipped security functions ...........................................................................................61

2.2 Display the setup menu from a PC ................................................................................62

2.2.1 How to display the setup menu ......................................................................................62

2.2.2 How to operate the setup menu .....................................................................................63

2.2.3 About the setup menu window .......................................................................................64

2.3 Use Easy Setup [Easy Setup] ........................................................................................66

2.3.1 Configure the Internet settings [Internet] ........................................................................66

2.3.2 Configure an event action [Event action] ........................................................................67

2.3.2.1 Configure the schedule/alarm (event function type setup menu) ................................70

2.3.2.2

2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu) ..............72

2.3.2.4 Alarm: Configure the details for image transfer or recording conditions ......................73

2.3.2.5

2.3.2.6 Alarm: configure the mail notifications and mail server ...............................................76

2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule

2.3.2.8 Schedule: Set SD memory recording (video recording setup menu) ..........................79

2.3.2.9 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission

Alarm: Configure the terminal

and VMD (alarm setup

menu) ..........................................................................................................................70

Alarm: Configure the output terminal

.....................75

function type setup menu) ...........................................................................................78

setup menu) .................................................................................................................81

6 Operating Instructions

X4571

X4171

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Table of Contents

2.4 Configure the basic settings of the camera [Basic] ....................................................85

2.4.1 Configure the basic settings [Basic] ...............................................................................85

2.4.2 Configure the settings relating to the SD memory card [SD memory card] ....................92

2.4.3 Configure the settings relating to alteration detection [Alteration detection] ..................98

2.4.4 How to configure alteration detection settings ..............................................................100

2.4.4.1 Generation of the CRT key (encryption key) .............................................................101

2.4.4.2 Generation of CSR (Certificate Signing Request) .....................................................102

2.4.4.3 Installation of the certificate issued by CA .................................................................103

2.4.4.4 Configuration of alteration detection ..........................................................................104

2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card

images] .........................................................................................................................105

2.4.6 Configure the directory of the PC that images will be downloaded to [Log] .................107

2.5 Configure the settings relating to images and audio [Image/Audio] .......................108

2.5.1 Configure the settings relating to the image capture mode [Image] .............................108

2.5.2 Configure the settings relating to JPEG images [Image] ..............................................109

2.5.3 Configure the settings relating to Stream [Image] ........................................................111

2.5.4 Configure the settings relating to the camera operations [Cam. Function] ..................117

2.5.5

Configure the settings relating to image adjust, back focus

,

preset position, privacy zone and VIQS [Image/Position] ............................................119

2.5.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) ..........120

2.5.5.2 Set mask areas ..........................................................................................................129

2.5.5.3

Adjusting back focus

.........................................................133

2.5.5.4 Configure the preset positions (Preset position setup menu) ....................................135

2.5.5.5 Configure the preset positions (Initial position setup menu) ......................................137

2.5.5.6 Configure the settings relating to the privacy zone (“Privacy zone” setup

menu) ........................................................................................................................140

2.5.5.7 Configure the VIQS setting ........................................................................................142

2.5.5.8 Configure the VIQS area ...........................................................................................145

2.5.6

Configure the settings relating to audio [Audio]

........................................................................................................................147

2.6 Configure the multi-screen settings [Multi-screen] ...................................................151

2.7 Configure the alarm settings [Alarm] ..........................................................................153

2.7.1 Configure the settings relating to the alarm action [Alarm] ...........................................153

2.7.2

Configure the settings relating to the output terminal [Alarm]

........................................................................................................................155

2.7.3

Change the AUX name [Alarm]

...............................156

2.7.4 Configure the settings relating to the camera action on alarm occurrence

[Alarm] ..........................................................................................................................157

2.7.4.1 Configure settings relating to image quality on alarm action .....................................158

2.7.4.2 Configure settings relating to alarm E-mail notifications ............................................159

2.7.4.3 Configure settings relating to FTP transmissions of alarm images ...........................160

2.7.4.4 Configure settings relating to recording to an SD memory card when an alarm

occurs ........................................................................................................................161

2.7.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm

occurs ........................................................................................................................162

2.7.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs ..........163

2.7.4.7 Configure settings relating to camera actions on alarm action ..................................163

2.7.5 Configure the VMD settings [VMD area] ......................................................................164

2.7.6 Set the VMD areas [VMD area] ....................................................................................168

2.7.7 Configuration of the settings relating to alarm notification [Notification] .......................170

2.7.7.1 Configure the settings relating to Panasonic alarm protocol .....................................171

2.7.7.2 Configure the settings relating to HTTP alarm notification ........................................173

2.8 Configure the settings relating to the authentication [User mng.] ...........................175

Operating Instructions 7

Table of Contents

2.8.1 Configure the settings relating to the user authentication [User auth.] .........................175

2.8.2 Configure the settings relating to the host authentication [Host auth.] .........................178

2.8.3 Configure IEEE 802.1X [IEEE 802.1X] .........................................................................180

2.8.4 Configure the data encryption settings [Data encryption] .............................................180

2.9 Configuring the network settings [Network] ..............................................................183

2.9.1 Configure the network settings [Network] .....................................................................183

2.9.2 Configure advanced network settings [Advanced] .......................................................187

2.9.2.1 Configure the settings related to sending E-mails .....................................................188

2.9.2.2 Configure the settings related to FTP transmission ...................................................193

2.9.2.3 Configure the settings relating to the NTP server ......................................................197

2.9.2.4 Configure the UPnP settings .....................................................................................198

2.9.2.5 Configure the HTTPS settings ...................................................................................200

2.9.2.6 Configure the settings relating to DDNS ....................................................................201

2.9.2.7 Configure the settings relating to SNMP ...................................................................203

2.9.2.8 Configure the QoS settings .......................................................................................203

2.9.3 How to configure HTTPS settings ................................................................................205

2.9.3.1 Select the certificate to use when accessing with HTTPS .........................................206

2.9.3.2 Obtaining the root certificate ......................................................................................206

2.9.3.3 Configuration of HTTPS connections ........................................................................212

2.9.3.4 Generation of the CRT key (SSL encryption key) .....................................................213

2.9.3.5 Generation of CSR (Certificate Signing Request) .....................................................214

2.9.3.6 Installation of the CA certificate .................................................................................215

2.9.4 Access the camera using the HTTPS protocol (for pre-installed certificate) ................216

2.9.4.1 Configuration of the host file ......................................................................................216

2.9.5 Access the camera using the HTTPS protocol (for CA Certification) ...........................221

2.9.6 How to configure the settings relating to DDNS ...........................................................222

2.9.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com”

service) ......................................................................................................................223

2.9.6.2 When using “Dynamic DNS Update” .........................................................................226

2.9.6.3 When using “Dynamic DNS Update(DHCP)” ............................................................227

2.10 Configure the settings relating to the schedules [Schedule] ...................................228

2.10.1 How to set the schedules .............................................................................................231

2.10.2 How to delete the set schedule ....................................................................................233

2.11 Maintenance of the camera [Maintenance] .................................................................235

2.11.1 Check the system log [System log] ..............................................................................235

2.11.2 Upgrade the firmware [Upgrade] ..................................................................................236

2.11.3 Check the status [Status] .............................................................................................237

2.11.4 Reset the settings/Reboot the camera [Default reset] ..................................................240

2.11.5 Settings data/backing up or restoring logs [Data] .........................................................241

2.12 Display the Panasonic support website [Support] ....................................................243

3 Others ....................................................................................................244

3.1 Using the CD-ROM ........................................................................................................244

3.1.1 About the CD launcher .................................................................................................244

3.1.2 Installing Panasonic “IP Setting Software” ...................................................................245

3.1.3 Installing the manuals ...................................................................................................246

3.1.4 Installing the Viewer software .......................................................................................246

3.1.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” ......................................................................................................................247

3.2 About the displayed system log ..................................................................................250

3.3 Troubleshooting ............................................................................................................254

3.4 Directory structure of drive B ......................................................................................264

8 Operating Instructions

1 Operations

1.1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

<Example of IPv4 access>

1 Operations

<Example of IPv6 access>

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 216 and page 221 for further information about the case in which “HTTPS” is

selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 183).

Operating Instructions 9

1 Operations

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 22 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live
images for the user name and password entries.

IMPORTANT

• It is recommended to change the password periodically.

• When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending

on the performance of the PC.

Note

• The maximum number of concurrent access user is 14 including users who is receiving H.265 (or H.

264) images and users who are receiving JPEG images. Depending on the set values for “Bandwidth
control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14
or less users. When 14 users are concurrently accessing, the access limit message will be displayed
for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of
“Stream”, only the first user who accessed to monitor H.265 (or H.264) images will be included in the
maximum number. The second and subsequent users who are monitoring H.265 (or H.264) images
will not be included in the maximum number.

• If you set the “Stream transmission” (®page 111) to “On”, an H.265 (or H.264) image will be displayed

based on the settings of the “Stream encoding format”. If you set the “Stream transmission” (®page

111) to “Off”, a JPEG image will be displayed. A JPEG image can be displayed even if the “Stream

10 Operating Instructions

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1 Operations

transmission” is set to “On”, but in that case, the transmission interval of the JPEG image will be limited
to maximum 5 fps.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images>
When “On” is selected for “Stream transmission”

max. 5fps

When “Off” is selected for “Stream transmission”

max. 30fps
max. 15fps

1.1.2 About live image types

The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [Image]
tab of the “Image/Audio” page of the setup menu. (®page 108)
Configure the type, operation, and resolution of live images on this section.

1.1.2.1 Type of images that can be displayed according to the image

setting

There are 3 types of settings for Image capture mode: “1 Monitor”, “2 Monitor”, and “Quad stream”. The type
of images that can be displayed and the supported mounting positions differ for each type. Check which images
can be displayed in the following table.
Refer to page 93 for further information about “Image capture mode”.
Refer to page 55 for information about each image.

Image capture mode

type

1 Monitor

This type transmits 1
type of image.

2 Monitor

This type transmits 2
types of images.

Quad stream

This type transmits 4
types of images with H.
265, H.264 and can also
transmit a single screen
image containing the 4
types of images
combined together.

Image capture mode Image types Mounting positions

Fisheye Fisheye ceiling, wall

Double Panorama Double Panorama ceiling

Panorama Panorama wall

Quad PTZ Quad PTZ ceiling, wall

Single PTZ Single PTZ ceiling, wall

Fisheye + Double
Panorama

Fisheye + Panorama Fisheye, Panorama wall

Fisheye + Quad PTZ Fisheye, Quad PTZ ceiling

Quad stream Quad stream (each

Fisheye, Double
Panorama

stream with Single PTZ),
Quad PTZ

ceiling

ceiling

Operating Instructions 11

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1 Operations

1.1.2.2 About image capture mode

The maximum image capture size that can be configured is 5 megapixel (2192(H)x2192(V))

9 megapixel (2992(H)x2992(V))

The following types of images can be transmitted by each mode.

.

Image capture

mode

Description

Fisheye Fisheye images are transmitted. (Max. 30fps)

The maximum image capture size that can be configured is 5 megapixel (2192
(H)x2192(V))

9 megapixel (2992(H)x2992(V))

.

Double Panorama

Double Panorama images are transmitted. (Max. 30fps

)
The maximum image capture size that can be configured is 2 megapixel (1920
(H)x1080(V))

3.6 megapixel (2560(H)x1440(V))

.

Panorama

Panorama images are transmitted. (Max. 30fps

)
The maximum image capture size that can be configured is 2 megapixel (1920
(H)x1080(V))

3.6 megapixel (2560(H)x1440(V))

.

Quad PTZ

Quad PTZ images are transmitted. (Max. 30fps

)
The maximum image capture size that can be configured is 2 megapixel (1600
(H)x1200(V))

5 megapixel (2560(H)x1920(V))

.

, max. 15fps

, max. 15fps

, max. 15fps

Single PTZ

Fisheye + Double
Panorama

Fisheye +
Panorama

12 Operating Instructions

Single PTZ images are transmitted. (Max. 30fps

, max. 15fps

)
The maximum image capture size that can be configured is 2 megapixel (1600
(H)x1200(V))

5 megapixel (2560(H)x1920(V))

.

Fisheye images and Double Panorama can be transmitted at the same time. (Max.
30fps

, max. 15fps

)
The maximum image capture size that can be configured for Fisheye images is 5
megapixel (2192(H)x2192(V))

9 megapixel (2992(H)x2992(V))

, and for Double Panorama images is 1 megapixel (1280

(H)x720(V)).

Fisheye images and Panorama images can be transmitted at the same time. (Max.
30fps

, max. 15fps

)
The maximum image capture size that can be configured for Fisheye images is 5
megapixel (2192(H)x2192(V))

9 megapixel (2992(H)x2992(V))

, and for Panorama images is 1 megapixel (1280(H)x720

(V)).

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1 Operations

Image capture

mode

Fisheye + Quad
PTZ

Fisheye images and Quad PTZ images can be transmitted at the same time. (Max.
30fps
The maximum image capture size that can be configured for Fisheye images is 5
megapixel (2192(H)x2192(V))

(V)).

Quad stream

4 types of Single PTZ images can be transmitted. (Max. 30fps
15fps

A single screen image containing the 4 types of images combined together can also
be transmitted. (max. 5fps)
Only H.265 or H.264 images can be sent.
The maximum image capture size that can be configured for Single PTZ (Quad stream)
is 1.3 megapixel (1280(H)x960(V)), and for Quad stream is 2 megapixel (1600

(H)x1200(V))

1.1.2.3 Image types

1. Double Panorama

Description

, max. 15fps

)

9 megapixel (2992(H)x2992(V))

, and for Quad PTZ images is 1.3 megapixel (1280(H)x960

, max.

)

5 megapixel (2560(H)x1920(V))

.

In Double Panorama, the panorama image is displayed with distortion correction performed on a 180° image
for half of a fisheye image. Note that the center of a fisheye image is a blind spot and it is not displayed in the
fisheye image.

Operating Instructions 13

1

3

2

4

1

3

2

4

1 Operations

2. Panorama

In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal
angle view part of the center of a fisheye image.

3. Quad PTZ

In the Quad PTZ screen, distortion in 4 fisheye images are corrected and the corrected images are displayed
together.

When an image is clicked by the mouse, the clicked position becomes the center of the image (Click &
Centering).
The display position of images can also be changed from the fisheye control screen.

14 Operating Instructions

1

3

2

4

1 Operations

Fisheye Control

When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control”
window is displayed.

From this window, the image position of each screen number can be changed.
By dragging and dropping the number icon on the screen onto the image, you can change the center of the
image to where the icon was dropped.
The red number icon is the selected number.
Select the “Refresh interval” value of “Fisheye Control” images from the following.
1s/ 3s/ 5s/ 10s/ 30s/ 60s

4. Single PTZ

In the Single PTZ screen, distortion in 1 fisheye image is corrected and the corrected image is displayed in a
4:3 image.
When the mouse button is used to click on an image, the clicked position of this image can be moved to the
center of the image (Click & Centering).

Operating Instructions 15

1

3

2

4

1

2

3

4

1

2

3

4

H.265(1)

H.265(2)

1 Operations

The display position of images can also be changed from the fisheye control screen.

5. Quad stream

In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream
number, and then displayed as H.265 (or H.264) images.
When a Stream(2) is used, the 4 corrected images can be combined together to a single screen image and
transmitted.

16 Operating Instructions

6. Fisheye

S4550

S4150

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X4171

The 360° view is displayed without performing distortion correction as a fisheye image.

1 Operations

1.1.2.4 About image types and available functions

The following is a list of functions that can be used on the “Live” page according to the image type.

[select language]
pull-down menu

[Setup] button

[Live view] pull-down
menu

[Zoom] buttons

*4

[Brightness] buttons

[AUX] buttons

[Rec. on SD] button

[Log] button

Alarm occurrence
indication button

Double

Panorama

Panorama Quad PTZ

ü ü ü ü ü ü

ü ü ü ü ü ü

ü ü ü ü ü ü

ü ü

x x x

ü ü ü ü ü ü

ü ü ü ü ü ü

ü ü ü ü ü ü

ü ü ü ü ü ü

ü ü ü ü ü ü

Single

PTZ

Quad stream Fisheye

ü

Operating Instructions 17

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S4550

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1 Operations

Full screen button

Snap shot button

Mic input button

Audio output button

Double

Panorama

ü ü ü ü ü ü

ü ü ü ü

ü ü ü ü ü ü

ü ü ü ü ü ü

Panorama Quad PTZ

Auto pan x x

Preset sequence x x

[Fisheye Control]

x x

button

Control Image x x

Preset x x

[Zoom] buttons

*5

x x

Control pad/buttons x x

Single

PTZ

*1

ü

ü ü

Quad stream Fisheye

ü ü ü

ü ü ü

ü

*3

ü

*3

ü

*3

ü

*2

x

ü ü

ü ü

ü ü

x

*6

*6

ü

x

x

x

*7

ü

x

x

x

x

ü = Available
x = Not available

*1

Only operates on the top left image in Quad PTZ.

*2

The [Control Image] pull-down menu is displayed in gray and cannot be operated.

*3

Operations for the screen selected in the “Live” page, or the screen of the screen number selected in the [Control Image] pull-down
menu can be performed.

*4

The camera’s zoom can be operated with the [´1], [´2], and [´4] buttons on the left-hand side of the “Live” page.

*5

The camera’s zoom can be operated with the [–], [´1], and [+] buttons on the bottom of the “Live” page.

*6

Only operates in Ch1.

*7

Only Stream(2) can be used for operations.

1.1.2.5 About available resolutions

An image can be displayed in any of the following resolutions depending on “Image capture mode” on the
“Live” page (except for multi-screen display).

18 Operating Instructions

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

1 Operations

Image capture

mode

Stream(1) Stream(2) JPEG(1) JPEG(2)

Fisheye Fisheye:

2992x2992

2192x2192
1280x1280
640x640
320x320

Double Panorama Double

Panorama:
2560x1440

1920x1080
1280x720
640x360
320x180

Panorama Panorama:

2560x1440

Fisheye:
1280x1280
640x640
320x320

Double
Panorama:
1920x1080

1280x720
640x360
320x180

Panorama:
1920x1080

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Double
Panorama:
2560x1440

1920x1080
1280x720
640x360
320x180

Panorama:
2560x1440

Fisheye:
1280x1280
640x640
320x320

Double
Panorama:
1920x1080

1280x720
640x360
320x180

Panorama:
1920x1080

1920x1080
1280x720
640x360
320x180

Quad PTZ Quad PTZ:

2560x1920

2048x1536

1600x1200
1280x960
800x600
VGA
QVGA

1280x720
640x360
320x180

Quad PTZ:
1280x960
800x600

VGA
QVGA

1920x1080
1280x720
640x360
320x180

Quad PTZ:
2560x1920

2048x1536

1600x1200
1280x960
800x600
VGA
QVGA

1280x720
640x360
320x180

Quad PTZ:
1280x960
800x600

VGA
QVGA

Operating Instructions 19

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X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

X4171

X4170

X4571

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X4170

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1 Operations

Image capture

mode

Stream(1) Stream(2) JPEG(1) JPEG(2)

Single PTZ Single PTZ:

2560x1920

2048x1536

1600x1200
1280x960
800x600
VGA
QVGA

Fisheye + Double
Panorama

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Single PTZ:
1280x960
800x600

VGA
QVGA

Double
Panorama:
1280x720
640x360
320x180

Single PTZ:
2560x1920

2048x1536

1600x1200
1280x960
800x600
VGA
QVGA

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Single PTZ:
1280x960
800x600

VGA
QVGA

Double
Panorama:
1280x720
640x360
320x180

Fisheye +
Panorama

Fisheye + Quad
PTZ

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Panorama:
1280x720
640x360
320x180

Quad PTZ:
1280x960
800x600
VGA
QVGA

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Fisheye:
2992x2992

2192x2192
1280x1280
640x640
320x320

Panorama:
1280x720
640x360
320x180

Quad PTZ:
1280x960
800x600
VGA
QVGA

20 Operating Instructions

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1 Operations

Image capture

mode

Stream(1) Stream(2) JPEG(1) JPEG(2)

Quad stream Quad stream:

1280x960
800x600
VGA
QVGA

Quad PTZ:
2560x1920

2048x1536

1600x1200
1280x960
800x600
VGA
QVGA

– –

Operating Instructions 21

⑭

222324

26

27

①

③

⑤

⑩

⑪

⑫

④

⑦

⑥

⑰

⑮

⑱

⑳

21

⑧

⑨

⑬

⑯

⑲

25

B

1 Operations

1.1.3 About the “Live” page

Note

• The buttons and setting items displayed on the “Live” page can be changed depending on the user

rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”.
(®page 175)

[select language] pull-down-menu

The camera’s display language can be selected. The default language can be set in the [Menu language]
in the [Basic] settings. (®page 85)

[Login] button

This button is displayed when “User auth.” is “On” and a person other than the administrator logs in, or
when “User auth.” is “Off” and “Guest User” is set to “Use”. (®page 175)
Even in the above case, the [Login] button will not be displayed if “Host auth.” is set to “On”, and the camera
browser is opened from a host with administrator rights.

22 Operating Instructions

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1 Operations

If login fails, close all the browsers, open the “Live” page and login once again.

[Setup] button

*1

Displays the setup menu.

[Live view] pull-down menu

You can select and switch to the image to be displayed in the main area from the following:
Stream(1)/Stream(2)/JPEG(1)/JPEG(2)/Multi-screen
The image in the main area is displayed based on the contents set in Stream(1) – (2) (®page 111),
JPEG(1) – (2) (®page 109), or Multi-screen (®page 151).
Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of
the [Image] tab. For “Multi-screen”, you can set the “Initial display” in the [Multi-screen] tab.

Note

• When “2992´2992”

, “2192´2192”, “1920´1080”, “1600´1200”, “1280

´1280”, “1280´960” or “1280´720” is selected for the image capture size, it may become smaller
than the actual size depending on the window size of the web browser.

• When “Image capture mode” is “Quad stream”, you can select and switch from Stream(1) Ch1/

Stream(1) Ch2/Stream(1) Ch3/Stream(1) Ch4/Stream(2).

Stream information display

Displays the setup for stream encoding format, image capture size, bit rate, and frame rate for the live view
of a stream.

Note

• Displays the values set in the stream. The actual bit rate and frame rate vary depending on the

network environment and the used PC.

[Refresh interval] pull-down menu

This pull-down menu will be displayed only when a JPEG image is displayed. Use it to select the display
method of the JPEG image.

• MJPEG: Uses viewer software to display JPEG images successively as MJPEG (Motion JPEG). Not

available if the viewer software is not installed.

• Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh

interval : 30s/Refresh interval : 60s: Refreshes JPEG format (still images) images at the specified
interval.

Note

• Depending on the network environment or the PC used, JPEG format (still images) images may

not be refreshed at the specified interval.

• The [Refresh interval] pull-down on the “Live” page is not displayed for JPEG images with data

encryption set to “On”.

[Zoom] buttons (when “Fisheye”, “Panorama”, or “Double Panorama” is selected for “Image
capture mode”)

Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View
4S”.

• [x1] button: The images in the main area will be displayed at x1.

• [x2] button: The images in the main area will be displayed at x2.

• [x4] button: The images in the main area will be displayed at x4.

[Brightness] buttons

The brightness is adjustable from 0 to 255. Click the button to make the image brighter, or click the

button to make the image darker. If you click the [Normal] button, the display will be reset to default.

[AUX] button

These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu.
(®page 70)

*2

• [Open] button: The status of the AUX connector will be open.

Operating Instructions 23

1 Operations

• [Close] button: The status of the AUX connector will be closed.

Note

[Rec. on SD] button

The [Rec. on SD] button will be displayed only when “Manual” is selected for “Save trigger” on the [SD
memory card] tab. (®page 94)
Click this button to manually record images on the SD memory card. Refer to page 44 for descriptions
of how to manually record images on the SD memory card.

[Log/Play] button

When the [Log/Play] button is clicked, the log list will be displayed and images saved on the SD memory
card can be played.
Refer to page 50 for further information about the log list and for how to play images on the SD memory
card.

[Viewer software] button

Starts installation of the viewer software for display. This button will not be available if the viewer software
is already installed on the PC, or if the “Automatic installation” of the [Viewer software
(nwcv4Ssetup.exe)] in the [Basic] tab is set to “Off”. (®page 89)

[Zoom] buttons*2 (when the image type is Quad PTZ, Single PTZ, or Quad stream)

An image selected on the “Control Image” can be zoomed.

•

•

• : Click this button to adjust the zoom ratio to the “Tele” side.

[Fisheye Control] button

When the [Fisheye Control] button is clicked, the “Fisheye Control” window will be displayed on a newly
opened window, and operations can be performed. (®page 15)

[Auto mode]

Select an operation from the pull-down menu and click the [Start] button. The selected operation will start.
Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/
tilting/zooming) is operated or when an action that is to be taken according to the settings for “Self
return” (®page 117) starts.

• Auto pan: Automatically pans.

• Preset sequence: Automatically moves to the preset positions (®page 135) orderly (start from the

• The names of “AUX”, “Open” and “Close” can be changed. (®page 156)

*2

: Click this button to adjust the zoom ratio to the “Wide” side.
: Click this button to set the zoom ratio to x1.0.

*2

Even when the camera is operated for zooming, the camera continues panning.
(However, panning will stop when the zoom button (x1) is clicked.) When “Quad PTZ” is selected for
“Image capture mode”, auto pan only operates for images in Ch1.

lowest preset position number). When “Quad PTZ” is selected for “Image capture mode”, all 4 images
are moved in the preset sequence.

Note

• If auto pan is used when the camera is mounted on a wall, depending on the tilt position, it may

appear that the range of auto pan is reduced and the camera is not panning. In this case, adjust
the tilt position up or down.

Control pad/buttons

Left-click on the control pad to adjust the horizontal/vertical position of the camera (panning/tilting).
It is also possible to pan/tilt the camera by dragging the mouse.
Zoom can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the
displayed image will be zoomed in/out on. Zoom can also be adjusted using the mouse wheel.

[Control Image] pull-down menu

When the image type is Quad PTZ, select the screen number of the image to control its preset, zoom,
control pad/button settings.

24 Operating Instructions

*2

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1 Operations

[Preset]

*2

When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image
registered for the preset position (®page 135) in advance is displayed. “H” next to the preset position
number indicates the home position. When “Home position” is selected, the camera image will move to the
home position image. When “Quad PTZ” is selected for “Image capture mode”, if preset positions “1-4”,
“5-8”, “9-12”, or “13-16” are selected, all 4 images are moved to the preset position.
When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the
preset position number.
Preset IDs for “1-4” are displayed with the preset IDs for the lowest preset position numbers.

• The home position of each screen has been set in Preset 1 to Preset 4.

• The home position can be selected from the pull-down menu. When the home position is selected, all

4 screens will move to their home positions regardless of the “Control Image” setting.

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 86)

Support button

When this button is clicked, the support site below will be displayed in a newly opened window. This website
contains technical information, FAQ, and other information.
https://security.panasonic.com/support/

Alarm occurrence indication button

*2

When an alarm occurs, the display flashes. When this button is clicked, the output terminal will be reset

and this button will disappear. (®page 46)

Note

• Since the blinking of the alarm occurrence indication button is not coupled to recording images to

the SD memory card, forwarding E-mails, or other operations, check the settings of each operation
separately.

Full screen button

Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed
in the main area is smaller than the main area, the image is displayed corresponding to its image capture
size. If the full screen button is clicked once when images are displayed corresponding to their image
capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image
in full screen, press the [Esc] key.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window.
When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the
image on the PC by selecting “Save” from the displayed pop-up menu.
When “Print” is selected, printer output is enabled.

Note

• If the viewer software is not installed, “Save” and “Print” will not be displayed in the pop-up menu.

• The following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows. After
registration, close the web browser, and then access the camera again.

• When it takes longer than the specified period to obtain the snap shot picture due to the network

environment, the snap shot picture may not be displayed.

• If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with

the image capture size that could be obtained.
Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image
size may differ from the captured sized.

• When “Quad stream” is selected for “Image capture mode”, snap shot cannot be used.

• If the encryption setting for JPEG(1) or JPEG(2) is “On”, the Snap shot button is not displayed.

Operating Instructions 25

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1 Operations

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only
when “Mic input”, “Interactive(Full-duplex)”, or “Interactive(Half-duplex)” is selected for “Audio transmission
mode” on the setup menu. (®page 147)

When the audio reception is turned off, the button will turn into the button and audio from the camera

will not be heard.
Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Note

Audio output button

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be
displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for
“Audio transmission mode” on the setup menu. (®page 147)
The button will blink during the audio transmission. When the audio transmission is turned off, the button

display will switch to the , and audio from the PC will not be heard.

• When “Audio volume control mode” is set to “Adjust Mic input” in the setup menu, the volume cursor

is not displayed when using “Audio recording”.

• When the camera is restarted, the adjusted volume level (for the reception) will return to the level

that had been set on the [Audio] tab on the setup menu. (®page 147)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

• If multiple camera browsers are open at the same time on the same computer, audio cannot be

heard from the camera browsers that were opened later. Please only access 1 camera at a time.

• When “Image capture mode” is “Quad stream”, mic input can be used only when Stream(1) Ch1

or Stream(2) is selected in the [Live view] pull-down menu.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When
“Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• The maximum duration of a single audio output is the audio output duration set in the [Audio] tab

on the “Image/Audio” page. Audio output stops when the specified audio output duration has
passed. To turn the audio transmission function on, click the [Audio output] button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the “Image/Audio” page.
(®page 147)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

• When “Image capture mode” is “Quad stream”, audio output can be used only when Stream(1) Ch1

or Stream(2) is selected in the [Live view] pull-down menu.

SD recording status indicator

The status of the SD recording can be checked with this indicator.
When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD
recording stops.
This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup
menu. (®page 92)

Main area

Images from the camera will be displayed in this area.

26 Operating Instructions

1 Operations

The current time and date will be displayed according to the settings configured for “Time display format”
and “Date/time display format”. (®page 85)
In addition, when being adjusted, the status of brightness (®page 88) will be displayed as well as the
characters configured for “Camera title on screen” (®page 87). The number of lines for the display is 2.

– When the image type is Quad PTZ or Single PTZ:

• When Quad PTZ is used, you can select the channel you want to operate by clicking in the main

area.

• Click a desired point in the main area on the “Live” page that is to be the center of the angle of

view. The camera moves to adjust the position in order to set the clicked point as the center.

• When selecting an area in the main area by dragging the mouse, the selected area will be located

at the center of the main area. In this case, the zoom ratio will be adjusted automatically.

• Zoom can be adjusted using the mouse wheel.

– When the image type is Fisheye, Panorama, or Double Panorama:

• Electronic zoom can be performed with the scroll wheel.

• When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera

will move to locate the clicked point at the center of the main area.

Note

• When the camera is operated by a user with a low access level, images displayed on the screen

may be changed temporarily. This does not affect operation of the camera.

Operating Instructions 27

1 Operations

*1

Only operable by users whose access level is “1. Administrator”.

*2

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User
auth.” (®page 175)

• When the displayed image is being zoomed in on with a high zoom factor, the clicked point may

not always be located at the center of the main area.

• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically

changes due to the GDI restrictions of the OS.
*A phenomenon in which portions of the screen are displayed out of alignment.

28 Operating Instructions

1 Operations

1.1.4 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4, 9, and up to 16 cameras
can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in
advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered.
(®page 151)

IMPORTANT

• When video is displayed in 4 screens and 9 screens, the video and audio may cut out because the

transmission volume of other cameras is large. In such cases, the setting of the registered cameras
needs to be changed to reduce the transmission volume.
Example of setup to reduce the transmission volume:

– Set the video transmission format to “H.265” or “H.264”.
– Set the “Transmission priority” (®page 112) of the stream to “Best effort”.

• To enable the audio for multi-screen, the audio must be enabled for the camera.

• When 16 screens are used for the display, only still images (JPEG) can be refreshed.

• When the “Image capture mode” type is “2 Monitor”, fisheye images are displayed.

• When “Image capture mode” is set to “Quad stream” and H.265(1) or H.265(2) is selected, Ch1 images

are displayed. If MJPEG or JPEG format (still images) images are selected, fisheye images are
displayed.

Note

• Multi-screen can be used to display JPEG images, and H.265 (or H.264) images. If other cameras

support audio, audio is also output.

• Adjust the volume when multi-screen is displayed.

• For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited

to viewing images from several cameras, refer to our website
(https://security.panasonic.com/support/info/).

• When you have registered a camera with the authentication function enabled, enter the user name and

password of the “Administrator” for the registered camera in the “Authentication dialog”.
Refer to the Panasonic support website below for information about the terms and conditions for use
of multi-screen.
https://security.panasonic.com/support/info/

• When Quad PTZ images and still images (JPEG) are refreshed and displayed, click¢ering and the

zoom are only available on the top left image.

Operating Instructions 29

A

B

F

C

D

E

G

1 Operations

1. From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

“Live view” pull-down menu

Select the image displayed in the main area.

[Layout] pull-down menu

Select from the pull-down menu to display images from cameras in multi-screens of 4 to 9 or even 16
screens.

[Refresh interval] pull-down menu

Select from the pull-down menu and switch between video (H.265/H.264/MJPEG) and still images
(JPEG).
For still images (JPEG), select the refresh interval (Refresh interval : 1s/Refresh interval : 3s/Refresh
interval : 5s/Refresh interval : 10s/Refresh interval : 30s/Refresh interval : 60s) for camera images.
When the 16 screen layout is used, Refresh interval : 1s cannot be selected.

[Image capture size] pull-down menu

Select the image capture size from the pull-down menu to change it.
When you select “4 Screens” in the [Layout] pull-down menu, the image capture size of the camera
changes.

• When the aspect ratio is 4:3:

Switching between QVGA (default) and VGA

• When the aspect ratio is 16:9:

Switching between 320´180 (default) and 640´360

• When the aspect ratio is 1:1:

Switching between 320´320 (default) and 640´640

Full screen display

If you press the full screen button, the display of the camera image will be maximized. If you click the

(reset) button in the full screen display, the display size will be reset to original size.

Camera title

If you click the camera title, live images from the corresponding camera will be displayed on the
“Live” page of the newly opened window.

30 Operating Instructions

1 Operations

Camera control bar

Can be used to get snap shot of JPEG images or to adjust the PC mic input/output volume (mic input
or audio output).

Note

• The frame rate may drop depending on the network environment and number of accessing users.

• If the image capture size specified for JPEG cannot be obtained, a JPEG image with an image

capture size that could be obtained is displayed. Therefore, when JPEG images obtained with snap
shot are displayed on a PC, the displayed image size may differ from the captured sized.

• When in full screen display, click¢ering and zoom are not available.

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1 Operations

1.2 Monitor images on a cellular phone/mobile terminal

1.2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only)
from the camera on the screen of the cellular phone. It is also possible to refresh images to display the latest
image.

IMPORTANT

• When the authentication window is displayed, enter the user name and password.

To enhance the security, it is recommended to change the password periodically. (®page 175)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

• When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected for either one of “JPEG(1)” or

“JPEG(2)” of [JPEG] on the [Image] tab, images cannot be viewed from cellular phones.

• Audio is not supported for cellular phones.

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 183)

• When “Auto” is selected for “Menu language”, the screen is displayed in English. If you want the screen

to be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Menu language”.
(®page 85)
For further information about compatible devices, refer to our website
(https://security.panasonic.com/support/info/).

1. Access to “http://IP address/mobile”

cellular phone.

*1

or “http://Host name registered in the DDNS server/mobile” using a

→ Images from the camera will be displayed.

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1 Operations

• When “Quad stream” is selected for “Image capture mode”, images cannot be viewed from cellular

phones.

Pan/tilt

*2

The display position of camera images can be controlled by panning and tilting. The camera will pan
or tilt to each direction by pressing the corresponding dial key.
Zoom display

*2

It is possible to perform zooming operations of the camera by pressing “*” or “#”.
Refresh control
Press the dial key “5” or the [Manual Refresh] button to refresh the camera images.
Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.
When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera
will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is selected for the camera

image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be unavailable.

Resolution control
Changes the image capture size by pressing the dial key “0”.

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Note

• Some cellular phones cannot change the image capture size even when resolution is changed by

• Depending on the image capture size selected for “JPEG(1)” or “JPEG(2)”, “Resolution” may not be

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,

• When the authentication window is displayed, enter the user name of an administrator or user and

• It is impossible to transmit/receive audio using a cellular phone.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

• The operations menu displayed on the mobile telephone screen may not be displayed depending on

• Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and

640x480.

• Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default)

and 640x360.
Home position
The image from the camera can be moved to the home position.

*2

Preset
The camera will move to the designated preset position to display images by pressing the dial key
corresponding to the desired channel. (The dial key numbers are not displayed for Preset No 5 or
greater. Only preset IDs will be displayed for them.)

Note

*2

• A maximum of 8 designated presets can be operated.

AUX control
Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for

“Terminal 3” on the setup menu. (®page 70)

resolution control.

able to be used.

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host
name registered in the DDNS server: (colon) + port number/mobile”.

enter as follows.
“https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server:
(colon) + port number/mobile”

password. Depending on the cellular phone in use, password entry may be required each time the
screen is switched.

a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page 109) may
sometimes solve this problem.

the user rights and access level of the accessing user. To display the operations menu, it is necessary
to set the user rights and access level (“User auth.” in “User mng.”). (®page 175)

*1

IP address is the global WAN IP address of the router that can be accessed via the Internet.

*2

Unavailable when the image type is Panorama, Double Panorama, Fisheye or Quad stream. When the image type is Quad PTZ,
operations are only possible for the top left image.

1.2.2 Monitor images on a mobile terminal (including smartphones)

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG
or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display
the latest image.

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The compatible mobile terminals are shown as follows. (As of August, 2017)

– iPad, iPhone (iOS 4.2.1 or later)
– Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, and a JPEG
format image is displayed by the standard browser.
For further information about compatible devices, refer to our website
(https://security.panasonic.com/support/info/).

IMPORTANT

• When the authentication window is displayed, enter the user name and password.

To enhance the security, it is recommended to change the password periodically. (®page 175)

• An image can be displayed in any of the following image capture sizes depending on “Image capture

mode”.

Image capture mode

Fisheye

2992´2992
´2192/1280x1280/640x640/320x320

Double Panorama

2560´1440
1920x1080/1280x720/640x360/320x180

Panorama

2560´1440
1920x1080/1280x720/640x360/320x180

Quad PTZ

Single PTZ

2560´1920

2560´1920

Fisheye + Double Panorama Fisheye:

2992´2992
2192x2192/1280x1280/640x640/320x320

Double Panorama:
1280x720/640x360/320x180

Fisheye + Panorama Fisheye:

2992´2992
2192x2192/1280x1280/640x640/320x320

Panorama:
1280x720/640x360/320x180

Image capture size

/2192

/

/

/2048´1536

/1600x1200/1280x960/800x600/VGA/QVGA

/2048´1536

/1600x1200/1280x960/800x600/VGA/QVGA

/

/

Fisheye + Quad PTZ Fisheye:

2992´2992

/

2192x2192/1280x1280/640x640/320x320
Quad PTZ:
1280x960/800x600/VGA/QVGA

Quad stream –

Note

• It is necessary to configure the network settings of the mobile terminal in advance to connect to the

Internet and monitor images from the camera. (®page 183)

Operating Instructions 35

A

B

C

D

1 Operations

1. Access to “http://IP address/cam”

*1

or “http://Host name registered in the DDNS server/cam”*2 using a

mobile terminal.

→ Images from the camera will be displayed.

Note

• When “Quad stream” is selected for “Image capture mode”, images cannot be displayed.

• When the “Image capture mode” type is “2 Monitor”, the “Image capture mode” set in “Initial display

stream” for “"Live" page (Initial display)” is displayed.

Live images area
Displays images from the camera.
Operation buttons area
When functions are selected in the function selection area C, buttons to operate those functions are
displayed.
Zoom operation area
When the image type is Quad PTZ or Single PTZ, buttons to operate the zoom are displayed.
Function selection area
When functions that can be operated are selected, operation buttons are displayed in the operation
buttons area B.

Note

• The operations button displayed on the mobile terminal screen may not be available depending on

the user rights and access level of the accessing user. To display the operations button, it is

necessary to set the user rights and access level (“User auth.” in “User mng.”). (®page 175)

36 Operating Instructions

2. Click the button of the function that you want to operate.

C

D

A

B

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Pan/tilt
Preset
Resolution control

AUX control
Zoom display

Each function is explained below.

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Pan/Tilt

*3

Press the button to display the buttons used to operate pan/tilt on the screen. The pan/tilt can be

adjusted in each direction with the , , , and buttons.

*3

Preset
Press the button to display the buttons used to select the preset position on the screen. Camera
images are displayed of the registered preset directions according to the preset numbers selected from

the buttons.

Note

• Only preset numbers 1 to 4 can be used for preset operations.

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• Only registered preset positions are displayed. Unregistered preset positions are not displayed.

Resolution control
Press the button to display the buttons used to select the resolution on the screen.
The resolution can be changed by selecting a resolution setting from the buttons.

When “Image capture mode” is not “Fisheye + Double Panorama”, “Fisheye + Panorama”, “Fisheye +
Quad PTZ”, or “Fisheye + Single PTZ”, images are displayed in the image capture size selected in
“JPEG(1)” or “JPEG(2)” of [JPEG] on the [Image] tab.

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When “Image capture mode” is “Fisheye + Double Panorama”, “Fisheye + Panorama”, “Fisheye + Quad
PTZ”, or “Fisheye + Single PTZ”, images are displayed in the image capture size selected in
“JPEG(1)”.

AUX control

Press the button to display the buttons used to operate the AUX output on the screen. The AUX

output terminals can be controlled with the and buttons.
This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.

(®page 153)

40 Operating Instructions

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Operating Instructions 41

1 Operations

Zoom display
The camera’s zoom can be operated with the , , and buttons.

*3

Note

• You can change the image size displayed on the mobile terminal by accessing the following addresses.
– Large display: http://IP address/cam/dl
– Medium display: http://IP address/cam/dm
– Small display: http://IP address/cam/ds

• When the resolution is changed by the resolution control, the displayed resolution changes but the

image size remains the same.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name
registered in the DDNS server: (colon) + port number/cam”*2.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,

enter as follows.
“https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server:
(colon) + port number/cam”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the mobile terminal in use, password entry may be required each time the
screen is switched.

• It is impossible to send and receive audio using a mobile terminal.

42 Operating Instructions

1 Operations

• Depending on the mobile terminal in use, larger size images may not be displayed. In this case,

selecting a setting close to the lowest quality setting for “Image quality setting” of “JPEG” (®page

109) may sometimes solve this problem.

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access.

*1

IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same
LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.

*2

Only when accessing the camera via the Internet.

*3

Cannot be used when “Panorama”, “Double Panorama”, “Fisheye”, or “Quad stream” is selected for “Image capture mode”. When
“Quad PTZ” is selected, only the upper left screen can be used for operations.

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1 Operations

1.3 Record images on the SD memory card manually

Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable
only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup
menu. (®page 94)
It is possible to select “JPEG(1)”, “JPEG(2)”, “Stream(1)” or “Stream(2)” on “Recording format” of the setup
menu. (®page 93) When “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, still image data are
recorded. When “Stream(1)” or “Stream(2)” is selected, video data are recorded.
Images recorded on the SD memory card can be copied onto the PC. (®page 105)

1. Display the “Live” page. (®page 9)

2. Click the [Rec. on SD] button.

→ The SD recording window will open.

3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator

will light red (®page 22) while images are being recorded on the SD memory card.
The image saving interval can be configured on the [SD memory card] tab of the “Basic” page.
(®page 92)

4. Click the [Stop] button to stop saving images on the SD memory card.

® The SD recording status indicator will turn off.

5. Click the [Close] button to close the window.

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Note

• Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]

tab and logging in from the user authentication window (®page 105).
The destination to save image data is a fixed directory on Drive B (®page 264).

• When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may

not start. In this case, click the [Start] button again.

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1.4 Action at an alarm occurrence

The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.

1.4.1 Alarm type

• Terminal alarm

to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm
device is activated.

: When connecting an alarm device such as a sensor

• VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.

*VMD stands for “Video Motion Detection”.

• Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,

the alarm action will be performed.

1.4.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page

The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence.
(®page 22)

IMPORTANT

• When “Polling(30s)” is selected for “Status update mode” (®page 85), the Alarm occurrence

indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of
30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm
occurrence.

Notify of alarm occurrences to the device connected to the output terminal

It is possible to output signals from the output terminal of the camera and sound the buzzer when an alarm
occurs. The settings for the alarm output can be configured in the [Alarm] tab of the “Alarm” page.
(®page 155)

Save images on the SD memory card

When an alarm occurs, images (JPEG/H.265/H.264) will be saved on the SD memory card. The settings to
save images on the SD memory card can be configured on the [SD memory card] tab (®page 92) of the
“Basic” page and the [Alarm] tab of the “Alarm” page. (®page 157)

Transmit an image onto a server automatically

An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings
required to transmit an alarm image to a server can be configured in the “Alarm image” section on the
[Alarm] tab of the “Alarm” page (®page 157) and the [Advanced] tab of the “Network” page (®page 193).

IMPORTANT

• When “Quad stream” is selected for “Image capture mode”, images cannot be transmitted to a server.

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Notify of alarm occurrences by E-mail

Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses
registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image
(still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be
configured in the “Alarm E-mail notification” section on the [Alarm] tab of the “Alarm” page (®page 157) and
the [Advanced] tab of the “Network” page (®page 188).

IMPORTANT

• When “Quad stream” is selected for “Image capture mode”, alarm E-mails cannot be sent with still

picture attachments.

Notify of alarm occurrences to the designated addresses (Panasonic alarm
protocol notification)

This function is available only when a Panasonic device, such as the network disk recorder, is connected to
the system. When “On” is selected for “Panasonic alarm protocol”, the connected Panasonic device will be
notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in
the “Panasonic alarm protocol notification” section of the [Notification] tab of the “Alarm” page. (®page 171)

Notify of alarm occurrences to the designated HTTP server (HTTP alarm
notification)

Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance.
Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers
with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the
[Notification] tab of the “Alarm” page. (®page 173)

Operating Instructions 47

1 Operations

1.5 Transmit images onto an FTP server

Images can be transmitted to an FTP server. By configuring the following settings, transmission of images
captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.

IMPORTANT

• When using this function, set the user name and the password to access the FTP server to restrict

users who can log into the FTP server.

• When “Quad stream” is selected for “Image capture mode”, images cannot be transmitted to an FTP

server.

1.5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission)

An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an
FTP server, it is necessary to configure the settings in advance.
FTP server settings and settings relating to alarm image transmission can be configured in the “FTP” section
of the [Advanced] tab of the “Network” page. (®page 193) Settings can also be configured from the “Alarm
image FTP transmission” settings of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page.
(®page 157)

Note

• Depending on the network traffic, the number of the transmitted images may not reach the set number

of images to be transmitted.

• Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on

the SD memory card. However, images that fail to be transmitted with the FTP periodic image
transmission will be saved.
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting
(®page 194), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if
there is continuous retransmission due to network problems or other factors, periodic transmission will
not be performed and images that fail to be transmitted with the FTP periodic image transmission will
not be saved to an SD memory card.

1.5.2 Transmit images at a designated interval or period (FTP periodic image transmission)

Images can be transmitted at a designated interval or period. To transmit images at a designated interval or
period, it is necessary to configure the settings in advance.
FTP server settings and settings relating to FTP periodic transmission image transmission can be configured
in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 193)
When using FTP periodic image transmission, it is necessary to configure the schedule settings of FTP periodic
image transmission on the [Schedule] tab of the “Schedule” page.
Configure the schedule settings of the FTP periodic image transmission on the “Schedule” page.
(®page 231)

Note

• Depending on the line speed or the traffic, images may not be transmitted at the designated interval.

48 Operating Instructions

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• When “On” is selected for both the alarm image transmission function and the FTP periodic image

transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. Therefore, images may not be transmitted at the interval designated on
the “FTP periodic image transmission” setting.

1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function

Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on
the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD
memory card] tab of the “Basic” page. (®page 92)
To use the SD memory backup function featured in Panasonic network disk recorder, select “Off” for “FTP
periodic image transmission” (®page 195) and “FTP periodic image transmission error” for “Save trigger” of
“Recording stream” (®page 94).

Note

• When “On” is selected for both the alarm image transmission function and the FTP periodic image

transmission function, the alarm image transmission function will be given priority over the FTP periodic
image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting
(®page 193), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if
there is continuous retransmission due to network problems or other factors, periodic transmission will
not be performed and images that fail to be transmitted with the FTP periodic image transmission will
not be saved to an SD memory card.

IMPORTANT

• We make no guarantee for any damages of files on the SD memory card incurred by malfunction or

error occurrence in files saved in the SD memory card regardless of what the cause may be.

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1 Operations

1.6 Display the log list

The history of various logs will be displayed in list form.

• Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image

recording period and the alarm type will be displayed.

• Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the

schedule, and the image recording period will be displayed.

• FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be

displayed.

1. Display the “Live” page.

50 Operating Instructions

2. Click the [Log/Play] button.

①

②

③

⑤

④

→ The log list will be displayed in a newly opened window (log list window).

1 Operations

IMPORTANT

• Only a single user can operate the log list window. Other users cannot access the log list window.

Time

Displays the time period of the data recorded on the SD memory card.

Event

Select a log type to display on the log list.

• All: All logs will be displayed.

• Select: Only the logs of the selected log type will be displayed.
– Alarm log: The log when an alarm is detected will be displayed.
– Manual/Schedule log: Manual and Schedule logs will be displayed.
– FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will

be displayed.

• Default: All

Note

• When “JPEG(1)” or “JPEG(2)” is selected for “Recording stream”, the FTP trans. error log will be

displayed.

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Recording time

Configure the time period of logs displayed on the log list.

• From: Configure the starting period of logs displayed on the log list.

• To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time”

[Search] button

Searches for logs according to the conditions specified in “Event” and “Recording time”.
The search result will be displayed on the log list.

Log list

Displays the log search results.
You can play back recorded data by clicking on the time or duration of the recorded data displayed under
[Time & date] and [Duration].

– First recording: Displays from the first log recorded on the SD memory card.
– Today: Displays the logs recorded today.
– Yesterday: Displays the logs recorded from yesterday to the present day.
– Last 7 days: Displays the logs recorded from 6 days ago to the present day.
– Last 30 days: Displays the logs recorded from 29 days ago to the present day.
– Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.

is selected for “From”.

– Last recording: Displays until the last log recorded on the SD memory card.
– Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.

•

(Top) button: Click this button to display the log listed at the top.

• (Prev. page) button: Click this button to display the previous page of the log list.

• (Next page) button: Click this button to display the next page of the log list.

•

(Last) button: Click this button to display the log listed at the bottom.

• [Time & date]: Time and date when each log has been recorded will be displayed.

Note

• When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in

24 hour time format.

• The recording timing of logs is as follows.
– Alarm log: Alarm occurrence time and date will be filed as a log.
– Manual/Schedule log: Time and date when recording of images onto the SD memory card

started manually or during the period of the schedule will be filed as a log. When images
are recorded sequentially, if “JPEG” is selected for “Recording format”, logs will be filed on
the hour every hour (12:00, 1:00, 2:00, etc.). If “Stream” is selected for “Recording
format”, logs will be filed every hour from the time when recording starts.

– FTP trans. error log: Logs will be filed every one hour.

• [Duration]: Displays the period of time that the data has been recorded on the SD memory card.

Note

• The difference between the recording end time and recording start time of the image is

calculated by rounding off to the nearest tenth of a second. For this reason, when only 1 JPEG
image is saved, 00:00:00 is displayed for the duration.

• [Event]: The event type will be displayed.
– MN/SC: Log by “Manual/Schedule”
– TRM1

– TRM2
– TRM3

: Alarm by alarm input to Terminal 1
: Alarm by alarm input to Terminal 2
: Alarm by alarm input to Terminal 3

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1 Operations

– VMD: Alarm by VMD alarm
– COM: Alarm by command alarm
– FTP: Logs saved from FTP periodic image transmission errors

• [SD memory card]: Available capacity and the original capacity of the SD memory card will be

displayed.

• (Delete) button: Click this button to delete the currently displayed log list.

IMPORTANT

• If there are many recorded data files on the SD memory card, it may take time to delete all of

them. (For example, when the total size is 1 GB, it may take about 1 hour to delete the files.)
In this case, format the SD memory card. However, please note that formatting will delete all
of the files on the SD memory card.

• In the process of the deletion, “Alarm” and “Manual/Schedule” cannot be operated.

• Do not turn off the power of the camera until the deletion is complete. When the power of the

camera is turned off in the process of the deletion, some images may remain on the SD memory

card. In this case, click the button on the same log list window used to delete the logs.

•

(Download) button: Click this button to download all logs of the selected log list onto the PC.

Note

• The following settings may be required.

Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ®
[Sites]. Register the camera address on [Website] of the displayed trusted windows.
After registration, close the web browser, and then access the camera again.

• Up to 50,000 logs will be downloaded to the SD memory card. When more than 50,000 logs

are filed, the older logs will be overwritten by the newer logs. In this case, the oldest log is the
first to be overwritten.
If there are many logs, it may take time to download the logs.

•

(Close) button: Click this button to close the log list window.

Operating Instructions 53

1 Operations

1.7 Playback of images on the SD memory card

When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page.
When images associated with the clicked time and date are on the SD memory card, the first image of them
will be displayed.
The display format varies depending on the “Recording format” of the SD memory card.

IMPORTANT

• Refresh interval of images may become slow during playback or download.

• When many images are saved on the SD memory card, it may take time to display images on the

“Playback” page.

• Regardless of the size of the images saved on the SD memory card, the images will be displayed in

the fixed size according to the “Image capture mode” and “Recording format” settings on the
“Playback” page.
Therefore, images may look coarse on the “Playback” page.

Image capture mode Recording format Playback size

Fisheye All recording formats 480x480

Double Panorama All recording formats 640x360

Panorama All recording formats 640x360

Quad PTZ All recording formats VGA

Single PTZ All recording formats VGA

Fisheye + Double Panorama “JPEG(1)” or “Stream(1)” 480x480

“JPEG(2)” or “Stream(2)” VGA

Fisheye + Panorama “JPEG(1)” or “Stream(1)” 480x480

“JPEG(2)” or “Stream(2)” VGA

Fisheye + Quad PTZ “JPEG(1)” or “Stream(1)” 480x480

“JPEG(2)” or “Stream(2)” VGA

Quad stream All recording formats VGA

• When playing images by selecting an FTP error log on the log list, images may not be played in order

of images recorded on the SD memory card if they have been recorded on the SD memory card with
selected value for the “Transmission interval” setting of “FTP periodic image transmission” on the
[Advanced] tab is “1min” or less.

• The playback refresh interval may become slower when recording data to the SD memory card.

54 Operating Instructions

A

1 Operations

1.7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card

Number of images
When clicking a time and date listed on the log list window, total number of images associated with the
clicked time and date, and the number of the currently displayed image will be displayed.

Note

• Enter the desired number of image and press the [Enter] key on the keyboard. The image of the

designated number will be displayed.

(REW) button

Each time the button is clicked, the playback speed will change.

When the button or the button is clicked during fast reverse playback, playback speed will return to

the normal playback speed.

(REV PLAY) button

Images will be played in reverse sequential order.

(PLAY) button

When this button is clicked, images will be played in sequential order.

(FF) button

Each time the button is clicked, the playback speed will change.

When the button or the button is clicked during fast playback, playback speed will return to the normal

playback speed.

(TOP) button

The first image will be displayed.

Operating Instructions 55

1 Operations

(PREV. IMAGE) button

The previous frame will be displayed and paused when this button is clicked during playback.
Each time this button is clicked during pausing, the frame previous to the currently displayed frame will be
displayed.

Note

• When the mouse button is held down while the mouse pointer is on this button, the image number will

be decreased.
When the mouse button is released, the decreasing of the image number will stop and the image
corresponding to the currently displayed number will be displayed.

(PAUSE) button

Playback will be paused when this button is clicked during playback.
Playback will resume when this button is clicked during pausing.

(STOP) button

Playback will stop and the “Playback” window will turn to the “Live” page.

(NEXT IMAGE) button

The next frame will be displayed and paused when this button is clicked during playback.
Each time this button is clicked during pausing, the frame next to the currently displayed frame will be displayed.

Note

• When the mouse button is held down while the mouse pointer is on this button, the image number will

be increased.
When the mouse button is released, the increment of the image number will stop and the image number
displayed at the moment when the mouse button is released will be displayed.

(LAST) button

The last image will be displayed.

(Start) button

The selected image will be downloaded onto the PC. Before downloading images, designate the destination
directory in advance. (®page 107)

The following window will be displayed when the

button is clicked.

56 Operating Instructions

1 Operations

Select the image to be downloaded, and then click the [OK] button.

• All: All images saved at the selected time and date will be downloaded.

• Current image: Only the currently displayed image will be downloaded.

• Download range: Images in the specified range will be downloaded.

Note

• When the [Cancel] button is clicked in the process of the download, the download will be canceled. In

this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.

(Browse) button

When successfully logged in after the user authentication process, a folder on the SD memory card in which
images are saved will be displayed. (®page 105)

Note

• FTP access to camera must be allowed.

Select “Allow” for “FTP access to camera” on the [Network] tab.

• When accessing the camera from a PC, there is a possibility that authentication information (user

names, passwords, etc.) will be leaked.
When obtaining images from the SD memory card, we recommend selecting “Digest” for
“Authentication” of “User auth.”, or encrypting access using the HTTPS function before downloading
from the image playing screen of the SD memory card.

Operating Instructions 57

A

1 Operations

1.7.2 Playback “Stream(1)”/“Stream(2)” images saved to the SD memory card

IMPORTANT

• Depending on the network environment, download of video data may fail. If downloading failed while

playing images, you may be able to download images after stopping the currently played images and
starting the download again.

• Depending on the network environment and status of the camera, you may not be able to operate each

operation on this screen consecutively.

Slider bar
By operating the slider bar, you can select where to start playing images from. The slider bar can only be
used before playing images, or when playing is paused or stopped.

(PAUSE) button

Playback will be paused when this button is clicked during playback.

(PLAY) button

When this button is clicked, recorded data will be played.

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Note

• If audio is recorded, it can be played back, but the image and audio will not be synchronized. Therefore,

images and audio may not always match. When data is being recorded to the SD memory card, audio
may sound as if it is cutting out and the audio quality may be reduced.

• When recorded audio is played back, the refresh interval of live images and playback may become

slow.

• Recorded audio is not played back when “Off” or “Interactive(Half-duplex)” is selected for “Audio

transmission mode” on the [Audio] tab of the “Image/Audio” page.

(FF) button

Each time this button is clicked, the playback speed will change. When the button is clicked during fast

playback, playback speed will return to the normal playback speed.

Note

• The maximum speed of the fast playback varies depending on the setting of “Bit rate” - “Stream

recording” of the SD memory card.

• Recorded audio will not be played back during fast playback.

(5s backward) button

Each time this button is clicked, the recorded data goes back by 5 seconds and starts playing.

(5s forward) button

Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing.

(STOP) button

Playback will stop and the “Playback” window will turn to the “Live” page.

[Time & date]

Time and date when each log has been recorded will be displayed.

[Duration]

Displays the period of time that the data has been recorded on the SD memory card.

[Event]

The event type will be displayed.

• MN/SC: Log by “Manual/Schedule”

• TRM1

• TRM2

• TRM3

: Alarm by alarm input to Terminal 1
: Alarm by alarm input to Terminal 2
: Alarm by alarm input to Terminal 3

• VMD: Alarm by VMD alarm

• COM: Alarm by command alarm

(Start) button

The selected image will be downloaded onto the PC.
Before downloading images, designate the destination directory in advance. (®page 107)

The message window will be displayed to ask if it is OK to start download when the
the [OK] button.

button is clicked. Click

Operating Instructions 59

1 Operations

Note

• The image playing screen cannot be operated while downloading. Perform operations after the

• When the [Cancel] button is clicked in the process of the download, the download will be canceled. In

• Video data are saved in the files of approx. 20 MB. When the file size of video data is more than 20

• It is possible to play back H.264 video data saved on the PC using such applications as Windows

• Depending on the status of the SD memory card or Windows Media Player, H.264 video data cannot

• For information on playing back H.265 video data, refer to the following Panasonic website below.

downloading is completed.

this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.

MB, two or more files will be downloaded.

Media® Player. However, we are not liable for performance relating to these applications.

be played back.

https://security.panasonic.com/support/info/

60 Operating Instructions

2 Settings

2.1 About the network security

2.1.1 Equipped security functions

The following security functions are featured in this camera.

Access restrictions by the host authentication and the user authentication
It is possible to restrict users from accessing the camera by setting the host authentication and/or the user
authentication to “On”. (®page 175, page 178)
Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number.
(®page 185)
Access encryption by the HTTPS function
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS
function. (®page 205)

IMPORTANT

• Design and enhance security countermeasures to prevent leakage of information such as image data,

authentication information (user name and password), alarm E-mail information, FTP server
information, DDNS server information, etc. Perform the countermeasure such as access restriction
(using the user authentication) or access encryption (using the HTTPS function).

• After the camera is accessed by the administrator, make sure to close the browser for added security.

• Change the administrator password periodically for added security.

2 Settings

Note

• When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the

same IP address (PC), access to the camera will be denied for a while.

Operating Instructions 61

2 Settings

2.2 Display the setup menu from a PC

The settings of the camera can be configured on the setup menu.

IMPORTANT

• The setup menu is only operable by users whose access level is “1. Administrator”. Refer to

page 175 for how to configure the access level.

2.2.1 How to display the setup menu

1. Display the “Live” page. (®page 9)

2. Click the [Setup] button on the “Live” page.

→ The window with the user name and password entry fields will be displayed.

3. Click the [OK] button after entering the user name and the password.

→ The setup menu will be displayed. Refer to page 64 for further information about this menu.

62 Operating Instructions

2.2.2 How to operate the setup menu

A B

A

B

C

D

Menu buttons
Setup page

1. Click the desired button in the frame on the left of the window to display the respective setup menu.

When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click
the desired tab to display and configure the setting items relating to the name of the tab.

2. Complete each setting item displayed in the frame on the right of the window.

3. After completing each setting item, click the [Set] button to apply them.

2 Settings

IMPORTANT

• When there are two or more [Set], [Register], and [Execute] buttons on the page, click the respective

button to the edited setting item.

<Example>

When completing the setting items in field A, click the [Set] button (B) below field (A).
The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked.
In the same manner as above, click the [Set] button (D) below field C when completing the setting
items in field C.

Operating Instructions 63

②

①

③

⑬

⑭

⑤

④

⑥

⑧

⑨

⑩

⑪

⑦

⑫

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2.2.3 About the setup menu window

[Setup] button

Display the “Setup” page.

[Live] button

Display the “Live” page.

[Easy Setup] button

Displays the “Easy Setup” page. The “Easy Setup” page is used to set the connectivity to the Internet, as
well as to set event actions such as alarm settings and camera action on alarm. (®page 66)

[Basic] button

Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings
relating to the SD memory card can be configured on the “Basic” page. (®page 85)

[Image/Audio] button

[Image] button

Displays the “Image/Audio” page. The settings relating to image quality, image capture size, etc. of JPEG/
H.265/H.264 camera images can be configured on the “Image/Audio” page. (®page 108)

[Multi-screen] button

Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen
can be registered on the “Multi-screen” page. (®page 151)

[Alarm] button

Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action
at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured
on the “Alarm” page. (®page 153)

[User mng.] button

Displays the “User mng.” page. The settings relating to the authentication such as users and PCs
restrictions for accessing the camera can be configured on the “User mng.” page. (®page 175)

[Network] button

Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS),
SNMP (Simple Network Management Protocol), FTP (File Transfer Protocol), the NTP server, and QoS
can be configured on the “Network” page. (®page 183)

64 Operating Instructions

2 Settings

[Schedule] button

Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to
activate the VMD detection function. (®page 228)

[Maintenance] button

Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of
the setup menu can be carried out on the “Maintenance” page. (®page 235)

[Support] button

Displays the “Support” page. The “Support” page contains methods to display the Panasonic Support
Website. (®page 243)

Camera title

The title of the camera whose settings are currently being configured will be displayed.

Setup page

Pages of each setup menu will be displayed. There are tabs for some setup menus.
The bottom of the settings page has been omitted.

Operating Instructions 65

2 Settings

2.3 Use Easy Setup [Easy Setup]

The “Easy Setup” page uses simple operations to set the following:

– Make the camera image available on the Internet
– Set event actions such as recording of a schedule/alarm to the SD memory card

The “Easy Setup” page consists of the [Internet] tab and [Event action] tab.

2.3.1 Configure the Internet settings [Internet]

Click the [Internet] tab of the “Basic” page. (®page 62, page 63)
The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the
Internet can be configured on this page.

[UPnP (Auto port forwarding)]

Select “On” or “Off” to determine whether or not to use the port forwarding function of the router.
To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.

• Default: Off

Note

• Due to auto port forwarding, the port number may sometimes be changed. When the number is

changed, it is necessary to change the port numbers registered in the PC and recorders, etc.

• The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not

supported.

• To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,

and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 237)
When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in

3.3 Troubleshooting.

• When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under

“UPnP” on the [Advanced] tab of the “Network” page also changes to the same setting.

[Area]

Select the region where the camera is installed.
Global/Japan

Note

• If the camera is used in Japan, select “Japan”. If the camera is used outside of Japan, select

“Global”. The “Viewnetcam.com” service that is displayed when “Global” is selected cannot be used in
Japan.

66 Operating Instructions

2 Settings

[Service]

Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”.
By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com”
will be displayed in a newly opened window.
Follow the on-screen instructions to register with “Viewnetcam.com”.
Refer to page 224 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information.

• Default: Off

Note

• When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page

also changes to the same setting.

[Recommended network setting for internet]

The recommended settings for connecting to the Internet are performed here.
By clicking the [Set] button, a dialog displaying how the following settings will change is displayed.
Click the [OK] button after checking the settings to change the settings to the displayed values.

– [Image] tab on the “Image/Audio” page

[JPEG(1)]

[Image capture size]: 640´640/VGA/640x360

[JPEG(2)]

[Image capture size]: 320´320/QVGA/320x180

[Stream(1)]/[Stream(2)]

[Internet mode (over HTTP)]: On
[Transmission priority]: Best effort
[Max bit rate (per client)*]: 1024 kbps

[Stream(1)]

[Image capture size]: 1280´1280/1280x960/1280x720

[Stream(2)]

[Image capture size]: 640´640/VGA/640x360

– [Network] tab on the “Network” page

[Common]

[Max RTP packet size]: Limited(1280byte)
[HTTP max segment size(MSS)]: Limited(1280byte)

2.3.2 Configure an event action [Event action]

Click the [Event action] tab in the “Easy Setup” page. (®page 62, page 63)

Operating Instructions 67

2 Settings

The current settings are displayed here.

You can set event actions for SD schedule recording/FTP periodic image transmission/alarm detection. Once
the settings are completed in each setup menu, click the [Next] button to proceed.
The setup flow is as follows.

Note

• If you click the [Next] button, the settings in the screen will be saved.

68 Operating Instructions

Flow of event action setup

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Event function type:

Select the trigger
according to the
purpose of setting.

Event action setup:

Configure the action
conditions selected in
the event function type
setup.

Event detailed setup:

Configure the details of
the settings in event
action setup.

(®page 67)

Terminal

FTP img. trans.

(®page 73)

Settings of

image transfer

conditions

FTP settings

Alarm

/VMD

SD memory

recording:

JPEG/H.265/H.

(®page 73)

Settings of

recording

conditions

264

(®page 78)

SD memory

recording:

H.265/H.264

(®page 79)

Settings of

recording

conditions

Schedule

FTP periodic

image

transmission

(®page 81)

Settings of

image transfer

method

Alarm output (terminal)

E-mail settings Schedule settings

Completed Completed

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2.3.2.1 Configure the schedule/alarm (event function type setup menu)

Here, select the function type of the event.

[Trigger]

• Alarm: Select when setting the alarm detection settings.

• Schedule: Select during “SD memory recording” or “FTP periodic image transmission”.

• Default: Alarm

[SD memory card format]

To format the SD memory card, click the [Execute] button.
Once you click the [Execute] button, the “Format” confirmation screen will be displayed.
If you click the [OK] button, the formatting will start.
Once the “Format” completion screen is displayed, press the button.

IMPORTANT

• All data saved on the SD memory card will be deleted when the SD memory card is formatted.

• Do not turn off the power of the camera during formatting.

[Next] button

If you select “Alarm”, and click the [Next] button, the alarm setup menu will be displayed. (®page 70)
If you select “Schedule”, and click the [Next] button, the schedule function type setup menu will be displayed.
(®page 78)

2.3.2.2 Alarm: Configure the terminal

and VMD

(alarm setup menu)

The settings relating to actions when an alarm is detected can be configured in this section.

70 Operating Instructions

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[Terminal 1]

Determine how to use terminal 1.

• Off: Not used.

• Alarm input(TRM1): Receives terminal alarm input.
– Close: An alarm is detected when the terminal status is changed to “On”.
– Open: An alarm is detected when the terminal status is changed to “Off”.

• Black & white input

the black & white mode is activated)

• Auto time adjustment: Receives time setting through terminal input. When the signal is entered, if the

time difference from the hour (every hour) is less than 29 minutes, the time is adjusted to 00 minutes 00
seconds. During SD memory card recording, the time is not changed in operations which reset the time
under 5 seconds. If you select auto time adjustment, the pull-down menu to select close or open is
displayed.

– Close: Performs auto time adjustment when the terminal status is changed to “Close”.
– Open: Performs auto time adjustment when the terminal status is changed to “Open”.

• Default: Off

[Terminal 2]

Determine how to use terminal 2.

• Off: Not used.

• Alarm input(TRM2): Receives terminal alarm input.
– Close: An alarm is detected when the terminal status is changed to “On”.
– Open: An alarm is detected when the terminal status is changed to “Off”.

• Alarm output: Alarm output will be carried out according to the settings for “Output terminal” (®page

155).

• Default: Off

: Receives the black & white input. (When the input is set to “On”,

2 Settings

[Terminal 3]

Determine how to use terminal 3.

• Off: Not used.

• Alarm input(TRM3): Receives terminal alarm input.
– Close: An alarm is detected when the terminal status is changed to “On”.
– Open: An alarm is detected when the terminal status is changed to “Off”.

• AUX output: AUX output is carried out. The [AUX] button will be displayed on the “Live” page.

• Default: Off

[VMD alarm]

• On: If the VMD area is not configured, the entire region is configured. To configure the VMD area, use the

[VMD area] tab on the “Alarm” page. (®page 168)

• Off: Disables all VMD states.

• Default: Off

[Alarm deactivation time]

Set the duration for which detection is not to be performed after an alarm has been detected. For example, by
using this function you can prevent mail from being sent too often when the E-mail notifications are configured
to be sent to cellular phones when an alarm is detected.
5 – 600 seconds

• Default: 5s

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2 Settings

Note

• The duration of the alarm deactivation time can be specified for each type of alarm. For example,

during the time when detections for “Terminal alarm 1” are not made, detections for “VMD alarm”
can be made.

[Next] button

If you click the [Next] button, the alarm function type setup menu will be displayed. (®page 72)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the event function type setup menu will be displayed. (®page 70)

2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu)

Select the alarm function type as “FTP Transfer” or “SD memory recording”.

[Trigger]

• FTP Transfer: When an alarm occurs, performs FTP transfer of the JPEG image.

• SD memory recording: When an alarm occurs, records the image to the SD memory card.

IMPORTANT

• When “Quad stream” is selected for [Image capture mode], “FTP Transfer” cannot be set.

Note

• “FTP Transfer” for when an alarm occurs and “FTP periodic image transmission” can both be performed

simultaneously.

• If both “FTP Transfer” for when an alarm occurs and “FTP periodic image transmission” are set, “FTP

Transfer” will be given priority when an alarm occurs.

[Recording format]

When “SD memory recording” is selected for “Trigger”, “JPEG(1)”, “JPEG(2)”, “Stream(1)” or “Stream(2)” can
be selected for the stream encoding format for the recorded image.

Note

• When “Quad stream” is selected for [Image capture mode], JPEG(1) and JPEG(2) cannot be selected.

[Next] button

If you select “FTP Transfer” for “Trigger” and click the [Next] button, the FTP transfer setup menu will be
displayed. (®page 73)
If you select “SD memory recording” for “Trigger”, select “JPEG(1)” or “JPEG(2)” for “Recording format”, and
then click the [Next] button, the JPEG recording setup menu will be displayed. (®page 74)

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2 Settings

If you select “SD memory recording” for “Trigger”, select “Stream(1)” or “Stream(2)” for “Recording format”,
and then click the [Next] button, the video recording setup menu will be displayed. (page 74)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button the alarm setup menu will be displayed. (®page 70)

2.3.2.4 Alarm: Configure the details for image transfer or recording conditions

A Set FTP transfer (FTP transfer setup menu)

FTP transfer when an alarm is detected is set in this section.

Refer to page 193 for information about how to set the above screen. For information about “Image
compression rate upon alarm detection” and “Image quality upon alarm detection”, refer to “2.7.4.1 Configure
settings relating to image quality on alarm action”.

[Next] button

If you select “Alarm output” in the alarm setup menu and click the [Next] button, the alarm output setup menu
will be displayed. (®page 75)
If you click the [Next] button in the alarm setup menu without selecting “Alarm output”, the mail setup menu
will be displayed. (®page 76)

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Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 72)

B Configure SD memory recording (JPEG) (JPEG recording setup menu)

The SD memory recording (JPEG) when an alarm is detected is configure in this section.

Refer to page 96 of 2.4.2 Configure the settings relating to the SD memory card [SD memory card] for
information about how to set the above screen.

[Next] button

If you select “Alarm output” in the alarm setup menu and click the [Next] button, the alarm output setup menu
will be displayed. (®page 75)
If you click the [Next] button in the alarm setup menu without selecting “Alarm output”, the mail setup menu
will be displayed. (®page 76)

[Back] button

If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 72)

C Configure SD memory recording (H.265 or H.264) (video recording setup
menu)

The SD memory recording (H.265 or H.264) when an alarm is detected is configured in this section.

[Audio recording]

Select On/Off to determine whether or not to record audio data.

• On: Saves audio data to videos (MP4 format).

• Off: Does not save audio data to videos (MP4 format).

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Note

• This setting is not available when “Interactive(Half-duplex)” is selected for “Audio transmission

mode”.

[Frame rate]

Select a frame rate for the H.265 (or H.264) to be recorded.

Note

• Refer to [Frame rate*] in “2.3.2.8 Schedule: Set SD memory recording (video recording setup

menu)” for information about available frame rates and the bit rates that are set according to the frame
rate.

[Pre alarm (recording) duration]

Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD
memory card.
Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s

• Default: Off

Note

• The values change depending on the bit rate and the image capture size of the recorded stream. As

the selected bit rate increases, the available maximum value for the pre alarm duration decreases.

[Post alarm (recording) duration]

Set the duration to save image data on the SD memory card after an alarm occurrence.
10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s

• Default: 30s

* The actual recording time may sometimes be longer than the duration selected for this setting.

[Next] button

If you select “Alarm output” in the alarm setup menu and click the [Next] button, the alarm output setup menu
will be displayed. (®page 75)
If you click the [Next] button in the alarm setup menu without selecting “Alarm output”, the mail setup menu
will be displayed. (®page 76)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the alarm function type setup menu will be displayed. (®page 72)

2.3.2.5 Alarm: Configure the output terminal

Alarm output is configured in this section. This screen will be displayed when “Alarm output” is selected in the
alarm setup menu.

Operating Instructions 75

2 Settings

• To configure settings relating to the output terminal:

Refer to page 155 for information about how to configure the above screen.

[Next] button

If you click the [Next] button, the mail setup menu will be displayed. (®page 76)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, either the FTP transfer setup menu (®page 73), the JPEG recording setup menu
(®page 74), or the video recording setup menu (®page 74) will be displayed.

2.3.2.6 Alarm: configure the mail notifications and mail server

The settings relating to e-mail can be configured in this section.

76 Operating Instructions

• To configure e-mail related settings:

2 Settings

Refer to page 188 for information about how to configure the above screen.

[Set] button

If you click the [Set] button, setup will be completed.

[Back] button

If you click the [Back] button, either the FTP transfer setup menu (®page 73), the JPEG recording setup menu
(®page 74), the video recording setup menu (®page 74), or the alarm output setup menu (®page 75) will be
displayed.

Operating Instructions 77

2 Settings

2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule function type setup menu)

Here, the schedule type is selected as “SD memory recording” or “FTP periodic image transmission”.

[Trigger]

• SD memory recording: Records the H.265 (or H.264) image in the SD memory card at the scheduled

time.

• FTP periodic image transmission: Transmits the JPEG image to the FTP server at the scheduled time.

IMPORTANT

• When “Quad stream” is selected for “Image capture mode”, “FTP periodic image transmission” is

unavailable.

[Recording format]

When “SD memory recording” is selected for “Trigger”, “Stream(1)” or “Stream(2)” can be selected for the
recorded image.

[Next] button

If you select “SD memory recording” and click the [Next] button, the video recording setup menu will be
displayed. (®page 79)
If you select “FTP periodic image transmission” and click the [Next] button, the FTP periodic image transmission
setup menu will be displayed. (®page 81)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the event function type setup menu will be displayed. (®page 70)

Note

• “FTP periodic image transmission” and “FTP img. trans.” for when an alarm occurs can both be

performed simultaneously.

• If you select “SD memory recording”, the “FTP periodic image transmission” setting will be canceled.

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2.3.2.8 Schedule: Set SD memory recording (video recording setup menu)

Here, SD memory recording (H.265 or H.264) is configured according to the schedule.

[Audio recording]

Determine whether or not to perform audio recording.

• On: Saves audio data to videos (MP4 format).

• Off: Does not save audio data to videos (MP4 format).

• Default: Off

Note

• This setting is not available when “Interactive(Half-duplex)” is selected for “Audio transmission

mode”.

IMPORTANT

• When the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory

card is low, old images may be deleted in order to prepare to save new images.

[Frame rate*]

Select a frame rate for the H.265 or H.264 to be recorded from the following.
1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*

• Default: 30fps*

Note

• If you click the [Next] button, the “Transmission priority” will be set to “Frame rate”. (®page 112)

The bit rate is set as follows depending on the selected image capture size and frame rate.
Unit: kbps

Image capture

size

320´180

1 3 5 7.5 10 12 15 20 30

128 256 256 256 256 256 256 256 384

Frame rate (fps)

QVGA 128 256 256 256 256 256 256 256 384

320´320

640´360

VGA 256 384 384 384 384 384 384 384 512

640´640

128 256 256 256 256 256 256 256 384

256 384 384 384 384 384 384 384 512

256 384 384 384 384 384 384 384 512

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Image capture

size

800´600

1280´720

1280´960

1280´1280

1600´1200

1920´1080

2192´2192

2048´1536

2560´1440

Frame rate (fps)

1 3 5 7.5 10 12 15 20 30

384 512 512 512 768 768 768 768 1024

384 512 512 512 768 768 768 1024 1536

512 768 768 768 768 1024 1024 1024 1536

512 768 768 768 768 1024 1024 1024 1536

768 1024 1024 1024 1536 1536 1536 2048 2048

768 1024 1024 1024 1536 1536 1536 2048 2048

1024 1536 1536 1536 2048 2048 2048 2048 3072

1024 1536 1536 1536 2048 2048 2048 - -

1536 2048 2048 2048 2048 2048 2048 - -

2560´1920

2992´2992

1536 2048 2048 2048 3072 3072 3072 - -

3072 4096 4096 4096 4096 4096 6144 8192 8192

[Overwrite]

Determine
insufficient.

whether or not to overwrite images when the remaining capacity of the SD memory card becomes

• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest

image is the first to be overwritten.)

• Off: Stops saving images on the SD memory card when the SD memory card becomes full.

• Default: Off

IMPORTANT

• When

the [Overwrite] setting is changed from “Off” to “On”, if the remaining capacity of the SD memory

card is low, old images may be deleted in order to prepare to save new images.

[Next] button

If you click the [Next] button, the setup menu to set the schedule for recording into the SD memory card will
be displayed. (®page 81)

80 Operating Instructions

[Back] button

If you click the [Back] button, the schedule function type setup menu will be displayed. (®page 79)

• To configure the schedule settings:

2 Settings

Refer to page 228 for information about how to set the above screen.

[Set] button

If you click the [Set] button, setup will be completed.

[Back] button

If you click the [Back] button, the (video recording setup menu will be displayed. (®page 79)

Note

• Video recording is not performed if “SD memory recording” is not selected in the “Schedule mode”.

2.3.2.9 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission setup menu)

The FTP periodic image transmission is configured in this section.

Operating Instructions 81

2 Settings

• To configure FTP periodic image transmission settings:

Refer to page 193 for information about how to configure the above screen.

[Next] button

If you click the [Next] button, the setup menu to set the FTP periodic image transmission schedule will be
displayed. (®page 83)

Note

• If you click the [Next] button, the setting items in the screen are saved.

[Back] button

If you click the [Back] button, the schedule function type setup menu will be displayed. (®page 79)

82 Operating Instructions

• To configure FTP periodic image transmission schedule settings:

2 Settings

Refer to page 228 for information about how to set the above screen.

[Set] button

If you click the [Set] button, setup will be completed.

[Back] button

If you click the [Back] button, the FTP periodic image transmission setup menu will be displayed.
(®page 81)

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2 Settings

Note

• FTP periodic image transmission will not be performed when “FTP periodic image transmission” is

not selected in “Schedule mode”.

84 Operating Instructions

2.4 Configure the basic settings of the camera [Basic]

The basic settings such as camera title, time and date, SD memory card and the logs can be configured on
the “Basic” page. The “Basic” page has the [Basic] tab, the [SD memory card] tab, and the [Log] tab.

2.4.1 Configure the basic settings [Basic]

Click the [Basic] tab on the “Basic” page. (®page 62, page 63)
The settings such as the camera title, time and date, etc. can be configured on this page.

2 Settings

Operating Instructions 85

2 Settings

[Menu language]

Select the language to initially display when the camera is accessed from the following.
Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese

• Auto: The language used by the browser is automatically selected. If the language used by the browser

is not supported by the camera, English is selected.

• Default: Auto

The language displayed on the “Live” page can also be changed. (®page 22)

Note

• When Japanese is selected, diagnostic e-mails and the screens in cellular phones are displayed in

Japanese.
When Chinese is selected, the screens in cellular phones are displayed in Chinese.
When any other language is selected, diagnostic e-mails and the screens in cellular phones are
displayed in English.

[Camera title]

Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will
be displayed in the “Camera title” field.

• Available number of characters: 0 - 20 characters

• Unavailable characters: " &

• Default: The model No. is displayed.

[Date/time]

Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.

• Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59

IMPORTANT

• Use an NTP server when the more accurate time & date setting is required for the system operation.

(®page 197)

[Date/time display]

Select On/Off to determine whether or not to display the date and time on an image. To hide the date and time,
select “Off”.

• Default: On

[Time display format]

Select the time display format from “24h” and “12h”. Enter the current hour reflecting this setting when entering
the current time and date for “Date/time”.

• Default: 24h

[Date/time display format]

Select a date/time display format. When “2017/04/01 13:10:00” is set for “Date/time” after selecting “24h” for
“Time display format”, time & date will be respectively displayed as follows.

• DD/MM/YYYY: 01/04/2017 13:10:00

• MM/DD/YYYY: 04/01/2017 13:10:00

• DD/Mmm/YYYY: 01/Apr/2017 13:10:00

• YYYY/MM/DD: 2017/04/01 13:10:00

• Mmm/DD/YYYY: Apr/01/2017 13:10:00

• Default: Mmm/DD/YYYY

[NTP]

When “NTP >>” is clicked, the [Advanced] tab of the “Network” page will be displayed. (®page 197)

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2 Settings

[Time zone]

Select a time zone corresponding to the location where the camera is in use.

• Default: (GMT +09:00) Osaka, Sapporo, Tokyo

[Summer time (daylight saving)]

Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if
the summer time (daylight saving time) is applied in the location where the camera is in use.

• In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.

• Out: Does not apply summer time.

• Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time &

date” (month, week, day of the week, time).

• Default: Out

[Start time & date] [End time & date]

When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the
end time (month, week, day of the week, time).

[Camera title on screen display]

Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected,
the character string entered for “Camera title on screen” will be displayed at the position selected for “Camera
title position”.

• Default: Off

Note

• When “Off” is selected, if Quad PTZ or Single PTZ is selected for the image type, “Preset ID” will be

hidden.

[Camera title on screen]

Enter a character string to be displayed on the image.

• When “Quad stream” is selected for “Image capture mode”, the characters configured for “Ch1” to “Ch4”

are displayed on each stream screen.

• When “Quad stream” is selected for “Image capture mode”, the characters configured for “Ch1” to “Ch4”

are displayed on each of the 4 images for Quad stream.

• When “Double Panorama” is selected for “Image capture mode”, the characters configured for “Ch1” and

“Ch2” are displayed on each of the 2 images for Double Panorama.

• When “Fisheye”, “Panorama”, or “Single PTZ” is selected for “Image capture mode”, the characters

configured for “Ch1” are displayed.

• Available number of characters: 0 - 20 characters

• Available characters: 0-9, A-Z, a-z and the following marks.

! " # $ % & ' ( ) * + , - . / : ; = ?

• Default: None (blank)

[OSD] - [Position]

Select the position where the date, time, and character string will be displayed on the image.

• Upper left: The above information will be displayed at the upper left corner of the main area on the

“Live” page.

• Lower left: The above information will be displayed at the lower left corner of the main area on the

“Live” page.

• Upper center: The above information will be displayed at the upper center of the image.

• Lower center: The above information will be displayed at the lower center of the image.

• Upper right: The above information will be displayed at the upper right corner of the main area on the

“Live” page.

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• Lower right: The above information will be displayed at the lower right corner of the main area on the

“Live” page.

• Default: Upper left

[OSD] - [Character size]

Select the character size of the date and time as well as text displayed in the image.

• 100%: Displays in the standard size.

• 150%: Displays in 150% of the standard size.

• 200%: Displays in 200% of the standard size.

• Default: 100%

IMPORTANT

• If “150%” or “200%” is selected for [Character size], the frame rate may be lower than the specified

value.

• Depending on the setting and the numbers of characters used for [Character size], and the setting and

image capture size of images, characters displayed on the screen may be cut off. After completing the
settings, confirm the result on the “Live” page.

[Brightness status display]

Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the
“Live” page when adjusting brightness.

• Default: On

[Upside-down]

Select “On” or “Off” to determine whether or not to turn the image upside-down.

• Default: Off

IMPORTANT

• If the “Upside-down” setting is changed when the following area settings are configured, perform the

area setting again.

– Privacy zone (®page 140)
– VMD area (®page 163)
– VIQS area (®page 142)
– Mask area (®page 129)

• If the “Upside-down” setting is changed when a preset position is configured, the preset position must

be configured again. (®page 135)

Note

• The upside-down function is available when <Ceiling> is selected for “Image capture mode”.

(®page 108)

• When “Fisheye” is selected for “Image capture mode”, images are not turned upside-down.

[Indicator]

Determine whether or not to use the following indicators. Select “On” to use the following indicators to check
the operational status by lighting them.

– Link indicator (LINK)
– Access indicator (ACT)
– SD memory card error indicator (SD ERROR)

– SD memory card error indicator/ABF indicator (SD ERROR/ABF)
– SD MOUNT indicator

• Default: On

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Note

• Link indicator (LINK) (orange): This indicator will light when communication with the connected

device is available.

• Access indicator (ACT) (green): This indicator will blink when accessing a network.

• SD memory card error indicator (SD ERROR) (red)

saved to the SD memory card.

: Lights when data cannot be

• SD memory card error indicator/ABF indicator (SD ERROR/ABF) (red)

: Lights when data cannot be saved to the SD memory card. Also, when the auto back focus

function is used, the indicator flashes during focus adjustment and turns off when the adjustment is
completed.

• SD MOUNT indicator (SD MOUNT) (green): Lights when data can be saved to the SD memory card.

It blinks or is off when data cannot be saved to the SD memory card.

– Indicator is off: Indicates “Not use” is selected for SD memory card, or an error occurred for the

SD memory card.

– Indicator blinks: Indicates the SD memory card is being recognized or is performing the necessary

processing for the SD memory card to be removed.

– Indicator lights: Indicates data can be saved to the SD memory card.

[Status update mode]

Select an interval of the camera status notification from the following.
When the status of the camera changes, the alarm occurrence indication button, [AUX] button

, or the “SD recording status indicator” will be displayed in the “Live” page to notify

of the camera status.

• Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.

• Real time: Provide notification of the camera status when the status has changed.

• Default: Real time

Note

• Depending on the network environment, notification may not be provided in real time.

• When multiple cameras are using the same “Status reception port”, even if “Real time” is selected for

“Status update mode”, status notification is not provided in real time. In this case, change the “Status
reception port” settings.

[Status reception port]

When selecting “Real time” for “Status update mode”, designate a port number to which the status change
notification is to be sent.

• Available port number: 1 - 65535

• Default: 31004

The following port numbers are unavailable since they are already in use.
20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670

[Viewer software (nwcv4Ssetup.exe)] - [Automatic installation]

Determine whether or not to install the viewer software from this camera.

• On: Installs the viewer software from the camera automatically.

• Off: The viewer software cannot be installed from the camera.

• Default: On

IMPORTANT

• For PCs that do not have the viewer software “Network Camera View 4S” installed, JPEG images are

displayed. You cannot display images using H.265 (or H.264) or send/receive audio to/from the
camera. In order to display H.265 (or H.264) images or send/receive audio to/from the camera, you
must click “Viewer Software” on the “Live” page (®page 22) and then install the viewer software.

Operating Instructions 89

2 Settings

• The number of the viewer software installations can be checked on the [Upgrade] tab of the

“Maintenance” page.

[Viewer software (nwcv4Ssetup.exe)] - [Drawing method]

Perform image display settings when displaying camera images with the viewer software.

• GDI: The drawing method generally used in Windows.

• Direct2D: Can reduce choppy drawing of images.

• Default: GDI

IMPORTANT

• Use “Direct2D” with a computer that has the latest graphic driver version installed to it.

• When using “Direct2D”, set “Smoother live video display on the browser (buffering)” to “On”.

If “Off” is selected for “H.264 Smoother live video display on the browser (buffering)”, “Direct2D” may
not be very effective.

Note

• If your computer’s operating system is Windows 7 and the Aero function is disabled, “Direct2D” may

not be very effective.

• When “Direct2D” is selected for “Drawing method”, video may not be displayed or the displayed image

may be seen as it is partially corrupted depending on the PC in use.

• Refer to the Panasonic support website for information of PCs for which “Direct2D” is selectable.

Panasonic website (https://security.panasonic.com/support/info/)

[Viewer software (nwcv4Ssetup.exe)] - [Decoding Options]

Select the decoding method for H.265/H.264 images on the “Live” page.

• Software: Decoding is performed by software.

• Hardware: Uses the Hardware Acceleration (QSV/DXVA) function that performs fast decoding.

• Default: Software

IMPORTANT

• “Hardware” may not be able to be used depending on the computer used.

One of the following messages is displayed when the [Confirm] button is clicked.

– The hardware decode is available for both H.265 and H.264 on your PC.

→ Depending on your PC environment, images may not be able to be outputted. In this case,

select “Software” for “Decoding Options”.

– The hardware decode is available for H.264 on your PC, but unavailable for H.265 on your PC.

→ Depending on your PC environment, images may not be able to be outputted. In this case,

select “Software” for “Decoding Options”.

– “The hardware decode is not available on your PC.”

→ Select “Software” for “Decoding Options”.

Note

• When “Hardware” is selected for “Decoding Options”, video may not be displayed or the displayed

image may be seen as it is partially corrupted depending on the PC in use.

• Refer to the Panasonic support website below for information of PCs for which “Hardware” is selectable.

Panasonic website (https://security.panasonic.com/support/info/)

[Viewer software (nwcv4Ssetup.exe)] - [Smoother live video display on the browser
(buffering)]

Perform settings to display camera images on the viewer software.

• On: Images are temporarily stored on the computer and are displayed smoother.

• Off: Images are displayed in real-time and are not stored on the computer.

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• Default: On

[Viewer software (nwcv4Ssetup.exe)] - [Frame Skip Options (When PC is Heavy Processing
Load]

Perform settings to display camera images on the viewer software.

• Auto: If there is a delay in displaying images from the camera, the delay can be resolved by automatically

skipping frames.

• Manual: If there is a delay in displaying images from the camera, frames are not skipped automatically.

• Default: Auto

Note

• When “Manual” is selected, “Off”, “1 Frame Skip”, “2 Frames Skip”, “4 Frames Skip”, “6 Frames

Skip”, or “8 Frames Skip” can be selected for frame skip by right-clicking on the “Live” page. The value
selected here will revert to “Off” when the browser is closed.

[Viewer software (nwcv4Ssetup.exe)] - [Contrast enhancement(RGB:0 to 255)]

Select “On” or “Off” to determine whether or not to enhance the contrast of H.265 images or H.264 images on
the “Live” page.
If “On” is selected, the range of RGB signal on display is extended from 16-235 to 0-255.
When there is a bright part in an image, the intensity may be overexposed. Select a setting suitable to your
usage environment.

• Default: Off

Note

• This setting is only available when viewing images on the “Live” page with Internet Explorer.

• Even if this setting is changed, transmitted image data and data saved on the SD memory card are not

changed.

[Audio out]

Select whether or not to use the audio output terminal as an adjustment monitor output terminal.
Audio/Monitor

• Default: Audio

Note

• When “Audio out” is set to “Audio”, “Monitor out” cannot be selected.

• When “Audio transmission mode” is set to anything other than “Off” or “Mic input”, “Audio out” cannot

be set to “Monitor”.

• When “Audio out” is set to “Monitor”, “Audio transmission mode” can only be set to “Off” or “Mic

input”.

[Monitor out]

Set the image format for images output to an adjustment monitor from the audio output terminal if “Audio
out” is set to “Monitor”.
NTSC/PAL

• Default: NTSC

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2.4.2 Configure the settings relating to the SD memory card [SD memory card]

Click the [SD memory card] tab on the “Basic” page. (®page 62, page 63)
The settings relating to the SD memory card can be configured on this page.

Operating mode

[SD memory card]

Select “Use” or “Not use” to determine whether or not to use the SD memory card.

• Default: Use

[Audio recording]

Select whether or not to save audio data when saving video data in MP4 format.

• Off: Does not save audio data to videos (MP4 format).

• On: Saves audio data to videos (MP4 format).

• Default: Off

Note

• When “Audio recording” is used, a stream setting must be selected for “Recording stream”.

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[Remaining capacity notification]

When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification
of the remaining capacity of the SD memory card, select a level to be notified at from the following.
50%/ 20%/ 10%/ 5%/ 2%

• Default: 50%

Note

• Notification will be provided each time the remaining capacity goes below each of the specified values.

For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%,
5% and 2% when “50%” is selected. Notification may not always be made at the very moment when
the remaining capacity of the SD memory card has reached each value.

[Overwrite]

Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes
insufficient.

• On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest

image is the first to be overwritten.)

• Off: Stops saving images on the SD memory card when the SD memory card becomes full.

• Default: Off

IMPORTANT

• Select “Not use” when operating without an SD memory card.

• Before removing the SD memory card from the camera, it is necessary to select “Not use” first. The

recorded data may be corrupted if the SD memory card is removed when “Use” is selected.

• When an SD memory card is inserted when “Use” is selected, data will be saved in accordance with

the setting of “Save trigger”.

• After inserting the SD memory card, it is necessary to select “Use” to use the SD memory card.

• When the image refresh interval is short, notification/recording timing or interval may become incorrect.

Notification/recording may also not be performed correctly as configured when multiple users are
receiving images. In this case, set the refresh interval longer.

• There are limited times to overwrite on an SD memory card. When having a high frequency of

overwriting, the lifetime of the SD memory card may become shorter.

• A lifetime of an SD memory card should be influenced by the number of the image files stored and log

savings on the SD memory card. Selecting “Stream(1)” or “Stream(2)” for “Recording format” can
reduce the number of files that can be stored on the SD memory card.

• If the data writing speed goes down after data is repeatedly written on an SD memory card, we

recommend replacing the SD memory card.

• When the setting is changed from “Off” to “On”, if the remaining capacity of the SD memory card is low,

old images may be deleted in order to prepare to save new images.

SD memory card security

[Additional info for detecting alteration]

Select whether or not to add information to enable detection when the data in the SD memory card is altered.
Alteration detection supports video data (MP4 format) only and can be checked using exclusive software.
Click the [Setup>>] button to display the setup menu that can configure the settings relating to additional info
for detecting alteration. The setup menu will be displayed in a newly opened window. (®page 98)

Recording stream

[Recording format]

Select the type of image data to be recorded on the SD memory card.

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2 Settings

• JPEG(1): Records still image data (JPEG(1)). The data is recorded in accordance with the settings of

“JPEG(1)” on the [Image] tab of the “Image/Audio” page.

• JPEG(2): Records still image data (JPEG(2)). The data is recorded in accordance with the settings of

“JPEG(2)” on the [Image] tab of the “Image/Audio” page.

• Stream(1): Records video data (Stream(1)) in the MP4 video encoding format. The data is recorded in

accordance with the settings of “Stream(1)” on the [Image] tab of the “Image/Audio” page.

• Stream(2): Records video data (Stream(2)) in the MP4 video encoding format. The data is recorded in

accordance with the settings of “Stream(2)” on the [Image] tab of the “Image/Audio” page.

• Default:
– Recording stream: JPEG(2)

IMPORTANT

• If an SD memory card with an SD Speed Class other than 10 is used, 2992´2992, 2560´1920, 2560

´1440, 2048´1536

size of JPEG images. Set the bit rate of a stream selected in “Recording format” to 6 Mbps.

• If an SD memory card with an SD Speed Class 10 is used, set the bit rate of a stream selected in

“Recording format” to 12 Mbps.

• For SD memory cards with an SD Speed Class 10, use a card that supports UHS-I.

(Ultra High Speed-I)

• JPEG cannot be recorded when “Quad stream” is selected for “Image capture mode”.

2192´2192 cannot be selected for the image capture

Note

• When “Stream(1)” is selected, the settings for “Stream(1)” on the [Image] tab of the “Image/Audio” page

will be changed to the settings for “Stream(1) & recording”.
When “Stream(2)” is selected, the settings for “Stream(2)” on the [Image] tab of the “Image/Audio” page
will be changed to the settings for “Stream(2) & recording”.

• When using the SD memory recording function of a Panasonic network disk recorder, select

“JPEG(1)” for “Recording format” of “Recording stream”.

• When “Stream(1)” or “Stream(2)” is selected for “Recording format”, the settings of the following

functions may be corrected.

– When “VBR” is selected for “Transmission priority”, “Frame rate” is set.
– When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.

• When “On” is selected for “Additional info for detecting alteration”, “Recording format” cannot be

changed to “JPEG(1)” or “JPEG(2)”.

• When “Stream(1)” or “Stream(2)” is selected for “Recording format”, the name of the saved file will be

given automatically.

• When “Stream(1)” or “Stream(2)” is selected for “Recording format”, the number of users that can

access the camera may be reduced.

• When “On” is selected for “Audio recording”, the maximum value of the available bit rate for “Stream”

will be limited.

• When “On” is selected for “Additional info for detecting alteration”, the maximum value of the available

bit rate for “Stream” will be limited.

[Save trigger]

Select a trigger to save images on the SD memory card from the following.

• FTP periodic image transmission error: Saves images when images have failed to transmit to the FTP

server by the FTP periodic image transmission function. Available only for the “JPEG(1)” or “JPEG(2)”
images.

• Alarm input: Saves images at an alarm occurrence.

• Manual: Saves images manually.

• Schedule: Saves images in accordance with the settings for “Schedule” (®page 228). Available only for

the “Stream(1)” or “Stream(2)” images.

94 Operating Instructions

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2 Settings

• Default:
– Recording stream: FTP periodic image transmission error

If you have selected “Alarm input” in the [Save trigger], you can select the alarm type from the following:

• Terminal 1

1.

• Terminal 2

2.

• Terminal 3

3.

: Save the image when an alarm occurs in Terminal

: Save the image when an alarm occurs in Terminal

: Save the image when an alarm occurs in Terminal

• VMD: Save the image when motion detection occurs.

• Command alarm: Save the image when a command alarm is entered.

Note

• When “Stream(1)” or “Stream(2)” is selected for “Recording format”, “FTP periodic image transmission

error” is unavailable.

• To enable alarms to occur, alarm settings must be configured in advance on the [Alarm] tab.

• When “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, “Schedule” is unavailable.

• When “Quad stream” is selected for [Image capture mode], “FTP periodic image transmission” cannot

be selected.

JPEG recording(Manual)

This setting is only available when “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, and “Manual” is
selected for “Save trigger”.

[File name]

Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.

• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial

number”

• Available number of characters: 1 - 8 characters

• Unavailable characters: " & * / : ; < > ? \ |

[Image saving interval]

When “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory
card from the following.

0.1fps/0.2fps/0.33fps/0.5fps/1fps

• Default: 1fps

Operating Instructions 95

2 Settings

JPEG recording(Alarm)

This setting is only available when “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, and “Alarm
input” is selected for “Save trigger”.

[File name]

Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.

• File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial

number”

• Available number of characters: 1 - 8 characters

• Unavailable characters: " & * / : ; < > ? \ |

[Image saving interval/Number of images to be saved(Pre alarm)] - [Image saving interval]

When “Alarm input” is selected for “Save trigger”, select a pre alarm interval (frame rate) of saving images on
the SD memory card from the following.

0.1fps/0.2fps/0.33fps/0.5fps/1fps

• Default: 1fps

[Image saving interval/Number of images to be saved(Pre alarm)] - [Number of images to be
saved]

Select a number of pre alarm images to be saved on the SD memory card from the following.
Off/1pic/2pics/3pics/4pics/5pics

• Default: Off

[Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval]

When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images
on the SD memory card from the following.

0.1fps/0.2fps/0.33fps/0.5fps/1fps

• Default: 1fps

[Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be
saved]

Select a number of alarm images to be saved on the SD memory card from the following.
10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics

• Default: 100pics

Stream recording(Alarm)

This setting is only available when “Stream(1)” or “Stream(2)” is selected for “Recording format” of the SD
memory card, and “Alarm input” is selected for “Save trigger”.

96 Operating Instructions

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2 Settings

[Pre alarm (recording) duration]

Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD
memory card.
Off/ 1s/ 2s/ 3s/ 4s/ 5s/ 8s/ 10s/ 15s/ 20s/ 25s/ 30s/ 40s/ 50s/ 60s/ 90s/ 120s

• Default: Off

Note

• The available values change depending on the bit rate and image capture size for “Stream” selected

for recording. As the selected bit rate increases, the available maximum value for the pre alarm
duration decreases.

[Post alarm (recording) duration]

Set the duration to save image data on the SD memory card after an alarm occurrence.
10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s

• Default: 30s

* The actual recording time may sometimes be longer than the duration selected for this setting.

SD memory card warning/error LED

[SD memory card warning/error LED]

Select On/Off to determine whether or not to activate the SD memory card warning/error LED when an SD
memory card warning or error is detected.
SD memory card warning detection conditions: After the total use time has exceeded 6 years and the number
of overwrite times has exceeded 2000
SD memory card error detection conditions: Write error, read error, etc.

• On: When a warning status is detected, the SD memory card error/error LED turns on. When an error

status is detected, the SD memory card error/error LED starts flashing.

• Off: Stops detection of warning or error status.

• Default: Off

SD memory card information

[Remaining capacity]

Total capacity and remaining capacity of the SD memory card will be displayed.
Depending on the status of the SD memory card, the size indications will differ as follows.

Indication

--------MB/--------MB No SD memory card is inserted. Failed to obtain available capacity
due to error, etc.

********MB/********MB The SD memory card is unformatted, or locked (write-protected).

Note

• When “Off” is selected for “Overwrite” and the available size of the SD memory card is “0 MB”, images

will not be saved on the SD memory card. When the notification function is on, a notification will be
sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD
memory card becomes full. (®page 159, page 170)

[Format]

To format the SD memory card, click the [Execute] button.

Description

Operating Instructions 97

2 Settings

IMPORTANT

• Before formatting the SD memory card, it is necessary to select “Use” for “SD memory card” on the

• Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory

• When an SD memory card is formatted while another user is in operation, the operation will be

• It is impossible to access the SD memory card during the process of formatting.

• All data saved on the SD memory card will be deleted when the SD memory card is formatted.

• Do not turn off the power of the camera during the process of formatting.

• After formatting the SD memory card, available size may be smaller than the total size since the default

• For information on compatible SD memory cards (option), refer to the Important Information in the

• Refer to our website (https://security.panasonic.com/support/info/) for latest information about the

• When repeatedly recording images on an SD memory card using the auto overwrite function, make

• Use the SD memory card that complies with UHS-1(Ultra High Speed-1) in the case of SD Speed

[SD memory card] tab of the “Basic” page (®page 92) and “Off” for “FTP periodic image
transmission” on the [Advanced] tab of the “Network” page (®page 195).

card that has not been formatted on the [SD memory card] tab, the following functions may not work
correctly.

– Save/obtain images that failed to transmit to the FTP server using the FTP periodic image

transmission function

– Save/obtain alarm images
– Save/obtain images saved manually
– Save/obtain images in accordance with the schedule settings
– Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs
– Save/obtain images recorded using the SD memory recording function of Panasonic network disk

recorder

– Play/download images on the SD memory card

canceled.

directory is automatically created in the SD memory card.

supplied CD-ROM.

compatible SD memory cards.

sure to use an SD memory card with high reliability and durability.

Class10.

SD memory card images

[Access img.]

Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 105 for how to
access images.

2.4.3 Configure the settings relating to alteration detection [Alteration detection]

Selecting “Alteration detection” enables detection using exclusive software when the data on the SD memory
card is altered.
Alteration detection supports video files (MP4 format) only.
Refer to page 100 for information on how to configure “Alteration detection”.
For further information about exclusive software for alteration detection and how to use it, refer to our website
below.
https://security.panasonic.com/support/info/

98 Operating Instructions

Note

• When “Alteration detection” is used, a stream setting must be selected for “Recording stream”.

2 Settings

[Select certificate]

Select the certificate to be used with alteration detection.

Pre-installed: Selects a pre-installed certificate.
CA: Selects a “CA Certificate”. Only displayed when the “CA Certificate” is installed.
Default: Pre-installed

[Additional info for detecting alteration]

Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the
SD memory card.

Note

• When “JPEG(1)” or “JPEG(2)” is selected for “Recording format” of “Recording stream”, “On” cannot

be selected.

[Pre-installed certificate - Certificate download]

Click the [Execute] button and download the root certificate for the pre-installed certificate. When implementing
alteration detection of video data (MP4 files) on the SD memory card using exclusive software, the downloaded
certificate is used.

[CA Certificate - CRT key generate]

CRT key (encryption key) used for alteration detection is generated. To generate the CRT key, click the
[Execute] button to display “CRT key generate” dialog box.

[CA Certificate - Generate Certificate Signing Request]

When using the CA certificate issued by CA as the CA certificate used for alteration detection, the CSR
(Certificate Signing Request) will be generated.

Operating Instructions 99

2 Settings

To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing
Request” dialog window.

[CA Certificate - Certificate install]

Installs the certificate (CA certificate) issued by CA and displays the information of the installed certificate (CA
certificate).
To install the certificate (CA certificate), click the [Browse...] button to display the [Open] dialog box, and select
the file of the certificate (CA certificate) issued by CA, and click the [Execute] button.
If the certificate (CA certificate) is already installed, the file name of the installed certificate will be displayed.

[CA Certificate - Information]

Displays the information of the certificate (CA certificate) issued by CA.
When the [Confirm] button is clicked, the registered information of the installed certificate (CA certificate) will
be displayed in the “CA Certificate - Confirm” dialog box. If the certificate (CA certificate) is not installed, the
content of the generated CSR file will be displayed.
When the [Delete] button is clicked, the installed certificate (CA certificate) will be deleted.

[CA Certificate - Certificate download]

Downloads the certificate (CA certificate) issued by CA from the camera.
When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive
software, the downloaded certificate is used.

IMPORTANT

• Before deleting the valid certificate (CA certificate), confirm that there is a backup file of the certificate

(CA certificate) on the PC or another media. The backup file will be required when installing the
certificate (CA certificate) again.

2.4.4 How to configure alteration detection settings

The settings relating to alteration detection that detects when data in the SD memory card is altered or edited
can be configured on this page.

100 Operating Instructions