Panasonic WV-X4571LM, WV-X4171, WV-S4550L, WV-S4550LM, WV-S4150 User Manual

Operating Instructions
WV
WV-S4550L
WV-S4550L
WV-X4171
Network Camera
Model No. WV-S4150
WV-S4550L
WV-S4550LM
WV-X4171 WV-X4170
WV-X4571L
WV-X4571LM
The model number is abbreviated in some descriptions in this manual.
S4150
S4550
X4171
X4571
X4170
Preface
Preface
About the user manuals
There are 3 sets of operating instructions as follows.
Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
Important Information: Provides information about the cautions required for safely using and installing this
camera.
Installation Guide: Explains how to install and connect devices.
The screens used in these operating instructions show the case of WV-S4550L. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.
About notations
The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.
: The functions with this notation are available when using the model WV-S4150. : The functions with this notation are available when using the model WV-S4550L and WV-S4550LM. : The functions with this notation are available when using the model WV-X4171. : The functions with this notation are available when using the model WV-X4571L and WV-X4571LM. : The functions with this notation are available when using the model WV-X4170.
Abbreviations
The following abbreviations are used in these operating instructions. Microsoft Windows 10 is described as Windows 10. Microsoft Windows 8.1 is described as Windows 8.1. Microsoft Windows 7 is described as Windows 7. Windows Internet Explorer 11, Windows Internet Explorer 10, Windows Internet Explorer 9 and Windows Internet Explorer 8 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™ or UPnP.
2 Operating Instructions
For administrator registration
At the time of first access to the camera (or at the time of initialization), the registration screen will be displayed.
Preface
[User name (1 to 32 characters)]
Enter the user name of the administrator.
Available number of characters: 1 - 32 characters Unavailable characters: 2-byte characters, and 1-byte symbols " & : ; \
[Password (8 to 32 characters)]/[Retype password]
Enter the administrator password.
Available number of characters: 8 - 32 characters Unavailable characters: 2-byte characters, and 1-byte symbols " &
Note
Distinguish between upper- and lower cases.
For the password, use two or more types of characters from alphabetic characters, numbers, and
symbols.
For the password, recommend three or more types of characters from uppercase alphabetic
characters, lowercase alphabetic characters, numbers, and symbols.
IMPORTANT
If you forgot or do not know the password or user name, the camera must be initialized. Because all
settings other than preset position settings are deleted when the camera is initialized, make sure to keep the information secure from third parties. Refer to “Parts and functions” section in the Important Information in the supplied CD-ROM for more information about initializing the camera.
It is recommended to change the password periodically.
The registration completion screen will be displayed after registering a user name and password of the administrator. After 10 seconds, the camera will be reconnected automatically. Please click “here” if it is not displayed automatically.
Operating Instructions 3
Preface
When the camera is reconnected to, an authentication window is displayed. Enter the registered user name and password to start operation.
Viewer software
In order to display H.265 (or H.264) images, send/receive audio to/from the camera, and play images saved on the SD memory card, the “Network Camera View 4S” (ActiveX®) viewer software must be installed. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
IMPORTANT
The default setting of “Automatic installation” is “On”. Follow the instructions on page 262 when the
message is displayed on the information bar of the browser.
Depending on the software environment of your PC, it may take time for the message to be displayed
on the information bar of the browser.
If you display the “Live” page on a PC and click the [Viewer Software] button, the installation screen
for ActiveX, which is required for viewing camera images, is displayed. Follow the on-screen instructions and install the software. When displayed JPEG images (still images), there is no need to install ActiveX.
When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
4 Operating Instructions
Preface
The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 236). Refer to your dealer for the software licensing.
Operating Instructions 5
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Table of Contents

Table of Contents
1 Operations ................................................................................................9
1.1 Monitor images on a PC ...................................................................................................9
1.1.1 Monitor images from a single camera ..............................................................................9
1.1.2 About live image types ...................................................................................................11
1.1.2.1 Type of images that can be displayed according to the image setting ........................11
1.1.2.2 About image capture mode .........................................................................................12
1.1.2.3 Image types .................................................................................................................13
1.1.2.4 About image types and available functions .................................................................17
1.1.2.5 About available resolutions ..........................................................................................18
1.1.3 About the “Live” page .....................................................................................................22
1.1.4 Monitor images from multiple cameras ..........................................................................29
1.2 Monitor images on a cellular phone/mobile terminal ..................................................32
1.2.1 Monitor images on a cellular phone ...............................................................................32
1.2.2 Monitor images on a mobile terminal (including smartphones) ......................................34
1.3 Record images on the SD memory card manually ......................................................44
1.4 Action at an alarm occurrence .......................................................................................46
1.4.1 Alarm type ......................................................................................................................46
1.4.2 Action at an alarm occurrence ........................................................................................46
1.5 Transmit images onto an FTP server ............................................................................48
1.5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission) .............48
1.5.2 Transmit images at a designated interval or period (FTP periodic image
transmission) ..................................................................................................................48
1.5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic
image transmission function ...........................................................................................49
1.6 Display the log list ..........................................................................................................50
1.7 Playback of images on the SD memory card ...............................................................54
1.7.1 Playback “JPEG(1)”/“JPEG(2)” images saved to the SD memory card .........................55
1.7.2 Playback “Stream(1)”/“Stream(2)” images saved to the SD memory card .....................58
2 Settings ...................................................................................................61
2.1 About the network security ............................................................................................61
2.1.1 Equipped security functions ...........................................................................................61
2.2 Display the setup menu from a PC ................................................................................62
2.2.1 How to display the setup menu ......................................................................................62
2.2.2 How to operate the setup menu .....................................................................................63
2.2.3 About the setup menu window .......................................................................................64
2.3 Use Easy Setup [Easy Setup] ........................................................................................66
2.3.1 Configure the Internet settings [Internet] ........................................................................66
2.3.2 Configure an event action [Event action] ........................................................................67
2.3.2.1 Configure the schedule/alarm (event function type setup menu) ................................70
2.3.2.2
2.3.2.3 Alarm: Configure the alarm function type (Alarm function type setup menu) ..............72
2.3.2.4 Alarm: Configure the details for image transfer or recording conditions ......................73
2.3.2.5
2.3.2.6 Alarm: configure the mail notifications and mail server ...............................................76
2.3.2.7 Schedule: Configure SD recording or FTP periodic image transmission (schedule
2.3.2.8 Schedule: Set SD memory recording (video recording setup menu) ..........................79
2.3.2.9 Schedule: Configure FTP periodic image transmission (FTP periodic image transmission
Alarm: Configure the terminal
and VMD (alarm setup
menu) ..........................................................................................................................70
Alarm: Configure the output terminal
.....................75
function type setup menu) ...........................................................................................78
setup menu) .................................................................................................................81
6 Operating Instructions
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Table of Contents
2.4 Configure the basic settings of the camera [Basic] ....................................................85
2.4.1 Configure the basic settings [Basic] ...............................................................................85
2.4.2 Configure the settings relating to the SD memory card [SD memory card] ....................92
2.4.3 Configure the settings relating to alteration detection [Alteration detection] ..................98
2.4.4 How to configure alteration detection settings ..............................................................100
2.4.4.1 Generation of the CRT key (encryption key) .............................................................101
2.4.4.2 Generation of CSR (Certificate Signing Request) .....................................................102
2.4.4.3 Installation of the certificate issued by CA .................................................................103
2.4.4.4 Configuration of alteration detection ..........................................................................104
2.4.5 Access copy images saved on the SD memory card onto the PC [SD memory card
images] .........................................................................................................................105
2.4.6 Configure the directory of the PC that images will be downloaded to [Log] .................107
2.5 Configure the settings relating to images and audio [Image/Audio] .......................108
2.5.1 Configure the settings relating to the image capture mode [Image] .............................108
2.5.2 Configure the settings relating to JPEG images [Image] ..............................................109
2.5.3 Configure the settings relating to Stream [Image] ........................................................111
2.5.4 Configure the settings relating to the camera operations [Cam. Function] ..................117
2.5.5
Configure the settings relating to image adjust, back focus
,
preset position, privacy zone and VIQS [Image/Position] ............................................119
2.5.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) ..........120
2.5.5.2 Set mask areas ..........................................................................................................129
2.5.5.3
Adjusting back focus
.........................................................133
2.5.5.4 Configure the preset positions (Preset position setup menu) ....................................135
2.5.5.5 Configure the preset positions (Initial position setup menu) ......................................137
2.5.5.6 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu) ........................................................................................................................140
2.5.5.7 Configure the VIQS setting ........................................................................................142
2.5.5.8 Configure the VIQS area ...........................................................................................145
2.5.6
Configure the settings relating to audio [Audio]
........................................................................................................................147
2.6 Configure the multi-screen settings [Multi-screen] ...................................................151
2.7 Configure the alarm settings [Alarm] ..........................................................................153
2.7.1 Configure the settings relating to the alarm action [Alarm] ...........................................153
2.7.2
Configure the settings relating to the output terminal [Alarm]
........................................................................................................................155
2.7.3
Change the AUX name [Alarm]
...............................156
2.7.4 Configure the settings relating to the camera action on alarm occurrence
[Alarm] ..........................................................................................................................157
2.7.4.1 Configure settings relating to image quality on alarm action .....................................158
2.7.4.2 Configure settings relating to alarm E-mail notifications ............................................159
2.7.4.3 Configure settings relating to FTP transmissions of alarm images ...........................160
2.7.4.4 Configure settings relating to recording to an SD memory card when an alarm
occurs ........................................................................................................................161
2.7.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm
occurs ........................................................................................................................162
2.7.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs ..........163
2.7.4.7 Configure settings relating to camera actions on alarm action ..................................163
2.7.5 Configure the VMD settings [VMD area] ......................................................................164
2.7.6 Set the VMD areas [VMD area] ....................................................................................168
2.7.7 Configuration of the settings relating to alarm notification [Notification] .......................170
2.7.7.1 Configure the settings relating to Panasonic alarm protocol .....................................171
2.7.7.2 Configure the settings relating to HTTP alarm notification ........................................173
2.8 Configure the settings relating to the authentication [User mng.] ...........................175
Operating Instructions 7
Table of Contents
2.8.1 Configure the settings relating to the user authentication [User auth.] .........................175
2.8.2 Configure the settings relating to the host authentication [Host auth.] .........................178
2.8.3 Configure IEEE 802.1X [IEEE 802.1X] .........................................................................180
2.8.4 Configure the data encryption settings [Data encryption] .............................................180
2.9 Configuring the network settings [Network] ..............................................................183
2.9.1 Configure the network settings [Network] .....................................................................183
2.9.2 Configure advanced network settings [Advanced] .......................................................187
2.9.2.1 Configure the settings related to sending E-mails .....................................................188
2.9.2.2 Configure the settings related to FTP transmission ...................................................193
2.9.2.3 Configure the settings relating to the NTP server ......................................................197
2.9.2.4 Configure the UPnP settings .....................................................................................198
2.9.2.5 Configure the HTTPS settings ...................................................................................200
2.9.2.6 Configure the settings relating to DDNS ....................................................................201
2.9.2.7 Configure the settings relating to SNMP ...................................................................203
2.9.2.8 Configure the QoS settings .......................................................................................203
2.9.3 How to configure HTTPS settings ................................................................................205
2.9.3.1 Select the certificate to use when accessing with HTTPS .........................................206
2.9.3.2 Obtaining the root certificate ......................................................................................206
2.9.3.3 Configuration of HTTPS connections ........................................................................212
2.9.3.4 Generation of the CRT key (SSL encryption key) .....................................................213
2.9.3.5 Generation of CSR (Certificate Signing Request) .....................................................214
2.9.3.6 Installation of the CA certificate .................................................................................215
2.9.4 Access the camera using the HTTPS protocol (for pre-installed certificate) ................216
2.9.4.1 Configuration of the host file ......................................................................................216
2.9.5 Access the camera using the HTTPS protocol (for CA Certification) ...........................221
2.9.6 How to configure the settings relating to DDNS ...........................................................222
2.9.6.1 Configuration of the DDNS service (Example of the “Viewnetcam.com”
service) ......................................................................................................................223
2.9.6.2 When using “Dynamic DNS Update” .........................................................................226
2.9.6.3 When using “Dynamic DNS Update(DHCP)” ............................................................227
2.10 Configure the settings relating to the schedules [Schedule] ...................................228
2.10.1 How to set the schedules .............................................................................................231
2.10.2 How to delete the set schedule ....................................................................................233
2.11 Maintenance of the camera [Maintenance] .................................................................235
2.11.1 Check the system log [System log] ..............................................................................235
2.11.2 Upgrade the firmware [Upgrade] ..................................................................................236
2.11.3 Check the status [Status] .............................................................................................237
2.11.4 Reset the settings/Reboot the camera [Default reset] ..................................................240
2.11.5 Settings data/backing up or restoring logs [Data] .........................................................241
2.12 Display the Panasonic support website [Support] ....................................................243
3 Others ....................................................................................................244
3.1 Using the CD-ROM ........................................................................................................244
3.1.1 About the CD launcher .................................................................................................244
3.1.2 Installing Panasonic “IP Setting Software” ...................................................................245
3.1.3 Installing the manuals ...................................................................................................246
3.1.4 Installing the Viewer software .......................................................................................246
3.1.5 Configure the network settings of the camera using the Panasonic “IP Setting
Software” ......................................................................................................................247
3.2 About the displayed system log ..................................................................................250
3.3 Troubleshooting ............................................................................................................254
3.4 Directory structure of drive B ......................................................................................264
8 Operating Instructions

1 Operations

1.1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1.1 Monitor images from a single camera

1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
1 Operations
<Example of IPv6 access>
IMPORTANT
When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
Refer to page 216 and page 221 for further information about the case in which “HTTPS” is
selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 183).
Operating Instructions 9
1 Operations
3. Press the [Enter] key on the keyboard.
The “Live” page will be displayed. Refer to page 22 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
IMPORTANT
It is recommended to change the password periodically.
When displaying multiple H.265 (or H.264) images on a PC, images may not be displayed depending
on the performance of the PC.
Note
The maximum number of concurrent access user is 14 including users who is receiving H.265 (or H.
264) images and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)*”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “Stream”, only the first user who accessed to monitor H.265 (or H.264) images will be included in the maximum number. The second and subsequent users who are monitoring H.265 (or H.264) images will not be included in the maximum number.
If you set the “Stream transmission” (®page 111) to “On”, an H.265 (or H.264) image will be displayed
based on the settings of the “Stream encoding format”. If you set the “Stream transmission” (®page
111) to “Off”, a JPEG image will be displayed. A JPEG image can be displayed even if the “Stream
10 Operating Instructions
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1 Operations
transmission” is set to “On”, but in that case, the transmission interval of the JPEG image will be limited to maximum 5 fps.
The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images> When “On” is selected for “Stream transmission”
max. 5fps
When “Off” is selected for “Stream transmission”
max. 30fps max. 15fps

1.1.2 About live image types

The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [Image] tab of the “Image/Audio” page of the setup menu. (®page 108) Configure the type, operation, and resolution of live images on this section.
1.1.2.1 Type of images that can be displayed according to the image
setting
There are 3 types of settings for Image capture mode: “1 Monitor”, “2 Monitor”, and “Quad stream”. The type of images that can be displayed and the supported mounting positions differ for each type. Check which images can be displayed in the following table. Refer to page 93 for further information about “Image capture mode”. Refer to page 55 for information about each image.
Image capture mode
type
1 Monitor
This type transmits 1 type of image.
2 Monitor
This type transmits 2 types of images.
Quad stream
This type transmits 4 types of images with H. 265, H.264 and can also transmit a single screen image containing the 4 types of images combined together.
Image capture mode Image types Mounting positions
Fisheye Fisheye ceiling, wall
Double Panorama Double Panorama ceiling
Panorama Panorama wall
Quad PTZ Quad PTZ ceiling, wall
Single PTZ Single PTZ ceiling, wall
Fisheye + Double Panorama
Fisheye + Panorama Fisheye, Panorama wall
Fisheye + Quad PTZ Fisheye, Quad PTZ ceiling
Quad stream Quad stream (each
Fisheye, Double Panorama
stream with Single PTZ), Quad PTZ
ceiling
ceiling
Operating Instructions 11
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1 Operations
1.1.2.2 About image capture mode
The maximum image capture size that can be configured is 5 megapixel (2192(H)x2192(V))
9 megapixel (2992(H)x2992(V))
The following types of images can be transmitted by each mode.
.
Image capture
mode
Description
Fisheye Fisheye images are transmitted. (Max. 30fps)
The maximum image capture size that can be configured is 5 megapixel (2192 (H)x2192(V))
9 megapixel (2992(H)x2992(V))
.
Double Panorama
Double Panorama images are transmitted. (Max. 30fps
) The maximum image capture size that can be configured is 2 megapixel (1920 (H)x1080(V))
3.6 megapixel (2560(H)x1440(V))
.
Panorama
Panorama images are transmitted. (Max. 30fps
) The maximum image capture size that can be configured is 2 megapixel (1920 (H)x1080(V))
3.6 megapixel (2560(H)x1440(V))
.
Quad PTZ
Quad PTZ images are transmitted. (Max. 30fps
) The maximum image capture size that can be configured is 2 megapixel (1600 (H)x1200(V))
5 megapixel (2560(H)x1920(V))
.
, max. 15fps
, max. 15fps
, max. 15fps
Single PTZ
Fisheye + Double Panorama
Fisheye + Panorama
12 Operating Instructions
Single PTZ images are transmitted. (Max. 30fps
, max. 15fps
) The maximum image capture size that can be configured is 2 megapixel (1600 (H)x1200(V))
5 megapixel (2560(H)x1920(V))
.
Fisheye images and Double Panorama can be transmitted at the same time. (Max. 30fps
, max. 15fps
) The maximum image capture size that can be configured for Fisheye images is 5 megapixel (2192(H)x2192(V))
9 megapixel (2992(H)x2992(V))
, and for Double Panorama images is 1 megapixel (1280
(H)x720(V)).
Fisheye images and Panorama images can be transmitted at the same time. (Max. 30fps
, max. 15fps
) The maximum image capture size that can be configured for Fisheye images is 5 megapixel (2192(H)x2192(V))
9 megapixel (2992(H)x2992(V))
, and for Panorama images is 1 megapixel (1280(H)x720
(V)).
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1 Operations
Image capture
mode
Fisheye + Quad PTZ
Fisheye images and Quad PTZ images can be transmitted at the same time. (Max. 30fps The maximum image capture size that can be configured for Fisheye images is 5 megapixel (2192(H)x2192(V))
(V)).
Quad stream
4 types of Single PTZ images can be transmitted. (Max. 30fps 15fps
A single screen image containing the 4 types of images combined together can also be transmitted. (max. 5fps) Only H.265 or H.264 images can be sent. The maximum image capture size that can be configured for Single PTZ (Quad stream) is 1.3 megapixel (1280(H)x960(V)), and for Quad stream is 2 megapixel (1600
(H)x1200(V))
1.1.2.3 Image types
1. Double Panorama
Description
, max. 15fps
)
9 megapixel (2992(H)x2992(V))
, and for Quad PTZ images is 1.3 megapixel (1280(H)x960
, max.
)
5 megapixel (2560(H)x1920(V))
.
In Double Panorama, the panorama image is displayed with distortion correction performed on a 180° image for half of a fisheye image. Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image.
Operating Instructions 13
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2
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1 Operations
2. Panorama
In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal angle view part of the center of a fisheye image.
3. Quad PTZ
In the Quad PTZ screen, distortion in 4 fisheye images are corrected and the corrected images are displayed together.
When an image is clicked by the mouse, the clicked position becomes the center of the image (Click & Centering). The display position of images can also be changed from the fisheye control screen.
14 Operating Instructions
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3
2
4
1 Operations
Fisheye Control
When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control” window is displayed.
From this window, the image position of each screen number can be changed. By dragging and dropping the number icon on the screen onto the image, you can change the center of the image to where the icon was dropped. The red number icon is the selected number. Select the “Refresh interval” value of “Fisheye Control” images from the following. 1s/ 3s/ 5s/ 10s/ 30s/ 60s
4. Single PTZ
In the Single PTZ screen, distortion in 1 fisheye image is corrected and the corrected image is displayed in a 4:3 image. When the mouse button is used to click on an image, the clicked position of this image can be moved to the center of the image (Click & Centering).
Operating Instructions 15
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3
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3
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H.265(1)
H.265(2)
1 Operations
The display position of images can also be changed from the fisheye control screen.
5. Quad stream
In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream number, and then displayed as H.265 (or H.264) images. When a Stream(2) is used, the 4 corrected images can be combined together to a single screen image and transmitted.
16 Operating Instructions
6. Fisheye
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The 360° view is displayed without performing distortion correction as a fisheye image.
1 Operations
1.1.2.4 About image types and available functions
The following is a list of functions that can be used on the “Live” page according to the image type.
[select language] pull-down menu
[Setup] button
[Live view] pull-down menu
[Zoom] buttons
*4
[Brightness] buttons
[AUX] buttons
[Rec. on SD] button
[Log] button
Alarm occurrence indication button
Double
Panorama
Panorama Quad PTZ
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü
x x x
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
Single
PTZ
Quad stream Fisheye
ü
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Full screen button
Snap shot button
Mic input button
Audio output button
Double
Panorama
ü ü ü ü ü ü
ü ü ü ü
ü ü ü ü ü ü
ü ü ü ü ü ü
Panorama Quad PTZ
Auto pan x x
Preset sequence x x
[Fisheye Control]
x x
button
Control Image x x
Preset x x
[Zoom] buttons
*5
x x
Control pad/buttons x x
Single
PTZ
*1
ü
ü ü
Quad stream Fisheye
ü ü ü
ü ü ü
ü
*3
ü
*3
ü
*3
ü
*2
x
ü ü
ü ü
ü ü
x
*6
*6
ü
x
x
x
*7
ü
x
x
x
x
ü = Available x = Not available
*1
Only operates on the top left image in Quad PTZ.
*2
The [Control Image] pull-down menu is displayed in gray and cannot be operated.
*3
Operations for the screen selected in the “Live” page, or the screen of the screen number selected in the [Control Image] pull-down menu can be performed.
*4
The camera’s zoom can be operated with the [´1], [´2], and [´4] buttons on the left-hand side of the “Live” page.
*5
The camera’s zoom can be operated with the [–], [´1], and [+] buttons on the bottom of the “Live” page.
*6
Only operates in Ch1.
*7
Only Stream(2) can be used for operations.
1.1.2.5 About available resolutions
An image can be displayed in any of the following resolutions depending on “Image capture mode” on the “Live” page (except for multi-screen display).
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Image capture
mode
Stream(1) Stream(2) JPEG(1) JPEG(2)
Fisheye Fisheye:
2992x2992
2192x2192 1280x1280 640x640 320x320
Double Panorama Double
Panorama: 2560x1440
1920x1080 1280x720 640x360 320x180
Panorama Panorama:
2560x1440
Fisheye: 1280x1280 640x640 320x320
Double Panorama: 1920x1080
1280x720 640x360 320x180
Panorama: 1920x1080
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Double Panorama: 2560x1440
1920x1080 1280x720 640x360 320x180
Panorama: 2560x1440
Fisheye: 1280x1280 640x640 320x320
Double Panorama: 1920x1080
1280x720 640x360 320x180
Panorama: 1920x1080
1920x1080 1280x720 640x360 320x180
Quad PTZ Quad PTZ:
2560x1920
2048x1536
1600x1200 1280x960 800x600 VGA QVGA
1280x720 640x360 320x180
Quad PTZ: 1280x960 800x600
VGA QVGA
1920x1080 1280x720 640x360 320x180
Quad PTZ: 2560x1920
2048x1536
1600x1200 1280x960 800x600 VGA QVGA
1280x720 640x360 320x180
Quad PTZ: 1280x960 800x600
VGA QVGA
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Image capture
mode
Stream(1) Stream(2) JPEG(1) JPEG(2)
Single PTZ Single PTZ:
2560x1920
2048x1536
1600x1200 1280x960 800x600 VGA QVGA
Fisheye + Double Panorama
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Single PTZ: 1280x960 800x600
VGA QVGA
Double Panorama: 1280x720 640x360 320x180
Single PTZ: 2560x1920
2048x1536
1600x1200 1280x960 800x600 VGA QVGA
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Single PTZ: 1280x960 800x600
VGA QVGA
Double Panorama: 1280x720 640x360 320x180
Fisheye + Panorama
Fisheye + Quad PTZ
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Panorama: 1280x720 640x360 320x180
Quad PTZ: 1280x960 800x600 VGA QVGA
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Fisheye: 2992x2992
2192x2192 1280x1280 640x640 320x320
Panorama: 1280x720 640x360 320x180
Quad PTZ: 1280x960 800x600 VGA QVGA
20 Operating Instructions
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Image capture
mode
Stream(1) Stream(2) JPEG(1) JPEG(2)
Quad stream Quad stream:
1280x960 800x600 VGA QVGA
Quad PTZ: 2560x1920
2048x1536
1600x1200 1280x960 800x600 VGA QVGA
Operating Instructions 21
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1 Operations

1.1.3 About the “Live” page

Note
The buttons and setting items displayed on the “Live” page can be changed depending on the user
rights of the accessing user. You can set the user right settings from “User auth.” under “User mng.”. (®page 175)
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Menu language] in the [Basic] settings. (®page 85)
[Login] button
This button is displayed when “User auth.” is “On” and a person other than the administrator logs in, or when “User auth.” is “Off” and “Guest User” is set to “Use”. (®page 175) Even in the above case, the [Login] button will not be displayed if “Host auth.” is set to “On”, and the camera browser is opened from a host with administrator rights.
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If login fails, close all the browsers, open the “Live” page and login once again.
[Setup] button
*1
Displays the setup menu.
[Live view] pull-down menu
You can select and switch to the image to be displayed in the main area from the following: Stream(1)/Stream(2)/JPEG(1)/JPEG(2)/Multi-screen The image in the main area is displayed based on the contents set in Stream(1) – (2) (®page 111), JPEG(1) – (2) (®page 109), or Multi-screen (®page 151). Also the first stream displayed when you accessed the camera can be set from “Initial display stream” of the [Image] tab. For “Multi-screen”, you can set the “Initial display” in the [Multi-screen] tab.
Note
When “2992´2992”
, “2192´2192”, “1920´1080”, “1600´1200”, “1280
´1280”, “1280´960” or “1280´720” is selected for the image capture size, it may become smaller than the actual size depending on the window size of the web browser.
When “Image capture mode” is “Quad stream”, you can select and switch from Stream(1) Ch1/
Stream(1) Ch2/Stream(1) Ch3/Stream(1) Ch4/Stream(2).
Stream information display
Displays the setup for stream encoding format, image capture size, bit rate, and frame rate for the live view of a stream.
Note
Displays the values set in the stream. The actual bit rate and frame rate vary depending on the
network environment and the used PC.
[Refresh interval] pull-down menu
This pull-down menu will be displayed only when a JPEG image is displayed. Use it to select the display method of the JPEG image.
MJPEG: Uses viewer software to display JPEG images successively as MJPEG (Motion JPEG). Not
available if the viewer software is not installed.
Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh
interval : 30s/Refresh interval : 60s: Refreshes JPEG format (still images) images at the specified interval.
Note
Depending on the network environment or the PC used, JPEG format (still images) images may
not be refreshed at the specified interval.
The [Refresh interval] pull-down on the “Live” page is not displayed for JPEG images with data
encryption set to “On”.
[Zoom] buttons (when “Fisheye”, “Panorama”, or “Double Panorama” is selected for “Image capture mode”)
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View 4S”.
[x1] button: The images in the main area will be displayed at x1.
[x2] button: The images in the main area will be displayed at x2.
[x4] button: The images in the main area will be displayed at x4.
[Brightness] buttons
The brightness is adjustable from 0 to 255. Click the button to make the image brighter, or click the
button to make the image darker. If you click the [Normal] button, the display will be reset to default.
[AUX] button
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 70)
*2
[Open] button: The status of the AUX connector will be open.
Operating Instructions 23
1 Operations
[Close] button: The status of the AUX connector will be closed.
Note
[Rec. on SD] button
The [Rec. on SD] button will be displayed only when “Manual” is selected for “Save trigger” on the [SD memory card] tab. (®page 94) Click this button to manually record images on the SD memory card. Refer to page 44 for descriptions of how to manually record images on the SD memory card.
[Log/Play] button
When the [Log/Play] button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 50 for further information about the log list and for how to play images on the SD memory card.
[Viewer software] button
Starts installation of the viewer software for display. This button will not be available if the viewer software is already installed on the PC, or if the “Automatic installation” of the [Viewer software (nwcv4Ssetup.exe)] in the [Basic] tab is set to “Off”. (®page 89)
[Zoom] buttons*2 (when the image type is Quad PTZ, Single PTZ, or Quad stream)
An image selected on the “Control Image” can be zoomed.
: Click this button to adjust the zoom ratio to the “Tele” side.
[Fisheye Control] button
When the [Fisheye Control] button is clicked, the “Fisheye Control” window will be displayed on a newly opened window, and operations can be performed. (®page 15)
[Auto mode]
Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/ tilting/zooming) is operated or when an action that is to be taken according to the settings for “Self return” (®page 117) starts.
Auto pan: Automatically pans.
Preset sequence: Automatically moves to the preset positions (®page 135) orderly (start from the
The names of “AUX”, “Open” and “Close” can be changed. (®page 156)
*2
: Click this button to adjust the zoom ratio to the “Wide” side. : Click this button to set the zoom ratio to x1.0.
*2
Even when the camera is operated for zooming, the camera continues panning. (However, panning will stop when the zoom button (x1) is clicked.) When “Quad PTZ” is selected for “Image capture mode”, auto pan only operates for images in Ch1.
lowest preset position number). When “Quad PTZ” is selected for “Image capture mode”, all 4 images are moved in the preset sequence.
Note
If auto pan is used when the camera is mounted on a wall, depending on the tilt position, it may
appear that the range of auto pan is reduced and the camera is not panning. In this case, adjust the tilt position up or down.
Control pad/buttons
Left-click on the control pad to adjust the horizontal/vertical position of the camera (panning/tilting). It is also possible to pan/tilt the camera by dragging the mouse. Zoom can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. Zoom can also be adjusted using the mouse wheel.
[Control Image] pull-down menu
When the image type is Quad PTZ, select the screen number of the image to control its preset, zoom, control pad/button settings.
24 Operating Instructions
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[Preset]
*2
When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image registered for the preset position (®page 135) in advance is displayed. “H” next to the preset position number indicates the home position. When “Home position” is selected, the camera image will move to the home position image. When “Quad PTZ” is selected for “Image capture mode”, if preset positions “1-4”, “5-8”, “9-12”, or “13-16” are selected, all 4 images are moved to the preset position. When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the preset position number. Preset IDs for “1-4” are displayed with the preset IDs for the lowest preset position numbers.
The home position of each screen has been set in Preset 1 to Preset 4.
The home position can be selected from the pull-down menu. When the home position is selected, all
4 screens will move to their home positions regardless of the “Control Image” setting.
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 86)
Support button
When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. https://security.panasonic.com/support/
Alarm occurrence indication button
*2
When an alarm occurs, the display flashes. When this button is clicked, the output terminal will be reset
and this button will disappear. (®page 46)
Note
Since the blinking of the alarm occurrence indication button is not coupled to recording images to
the SD memory card, forwarding E-mails, or other operations, check the settings of each operation separately.
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size. If the full screen button is clicked once when images are displayed corresponding to their image capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image in full screen, press the [Esc] key.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.
Note
If the viewer software is not installed, “Save” and “Print” will not be displayed in the pop-up menu.
The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.
When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
If the image capture size specified for JPEG cannot be obtained, JPEG images are displayed with
the image capture size that could be obtained. Therefore, when JPEG images obtained with snap shot are displayed on a PC, the displayed image size may differ from the captured sized.
When “Quad stream” is selected for “Image capture mode”, snap shot cannot be used.
If the encryption setting for JPEG(1) or JPEG(2) is “On”, the Snap shot button is not displayed.
Operating Instructions 25
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Mic input button
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)”, or “Interactive(Half-duplex)” is selected for “Audio transmission mode” on the setup menu. (®page 147)
When the audio reception is turned off, the button will turn into the button and audio from the camera
will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .
Note
Audio output button
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission mode” on the setup menu. (®page 147) The button will blink during the audio transmission. When the audio transmission is turned off, the button
display will switch to the , and audio from the PC will not be heard.
When “Audio volume control mode” is set to “Adjust Mic input” in the setup menu, the volume cursor
is not displayed when using “Audio recording”.
When the camera is restarted, the adjusted volume level (for the reception) will return to the level
that had been set on the [Audio] tab on the setup menu. (®page 147)
Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
If multiple camera browsers are open at the same time on the same computer, audio cannot be
heard from the camera browsers that were opened later. Please only access 1 camera at a time.
When “Image capture mode” is “Quad stream”, mic input can be used only when Stream(1) Ch1
or Stream(2) is selected in the [Live view] pull-down menu.
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .
Note
When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
The maximum duration of a single audio output is the audio output duration set in the [Audio] tab
on the “Image/Audio” page. Audio output stops when the specified audio output duration has passed. To turn the audio transmission function on, click the [Audio output] button again.
When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the “Image/Audio” page. (®page 147)
Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
When “Image capture mode” is “Quad stream”, audio output can be used only when Stream(1) Ch1
or Stream(2) is selected in the [Live view] pull-down menu.
SD recording status indicator
The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 92)
Main area
Images from the camera will be displayed in this area.
26 Operating Instructions
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The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 85) In addition, when being adjusted, the status of brightness (®page 88) will be displayed as well as the characters configured for “Camera title on screen” (®page 87). The number of lines for the display is 2.
When the image type is Quad PTZ or Single PTZ:
When Quad PTZ is used, you can select the channel you want to operate by clicking in the main
area.
Click a desired point in the main area on the “Live” page that is to be the center of the angle of
view. The camera moves to adjust the position in order to set the clicked point as the center.
When selecting an area in the main area by dragging the mouse, the selected area will be located
at the center of the main area. In this case, the zoom ratio will be adjusted automatically.
Zoom can be adjusted using the mouse wheel.
When the image type is Fisheye, Panorama, or Double Panorama:
Electronic zoom can be performed with the scroll wheel.
When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera
will move to locate the clicked point at the center of the main area.
Note
When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
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*1
Only operable by users whose access level is “1. Administrator”.
*2
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 175)
When the displayed image is being zoomed in on with a high zoom factor, the clicked point may
not always be located at the center of the main area.
Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.
28 Operating Instructions
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1.1.4 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4, 9, and up to 16 cameras can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 151)
IMPORTANT
When video is displayed in 4 screens and 9 screens, the video and audio may cut out because the
transmission volume of other cameras is large. In such cases, the setting of the registered cameras needs to be changed to reduce the transmission volume. Example of setup to reduce the transmission volume:
Set the video transmission format to “H.265” or “H.264”. Set the “Transmission priority” (®page 112) of the stream to “Best effort”.
To enable the audio for multi-screen, the audio must be enabled for the camera.
When 16 screens are used for the display, only still images (JPEG) can be refreshed.
When the “Image capture mode” type is “2 Monitor”, fisheye images are displayed.
When “Image capture mode” is set to “Quad stream” and H.265(1) or H.265(2) is selected, Ch1 images
are displayed. If MJPEG or JPEG format (still images) images are selected, fisheye images are displayed.
Note
Multi-screen can be used to display JPEG images, and H.265 (or H.264) images. If other cameras
support audio, audio is also output.
Adjust the volume when multi-screen is displayed.
For further information about “Network Camera Recorder with Viewer Software Lite”, which is suited
to viewing images from several cameras, refer to our website (https://security.panasonic.com/support/info/).
When you have registered a camera with the authentication function enabled, enter the user name and
password of the “Administrator” for the registered camera in the “Authentication dialog”. Refer to the Panasonic support website below for information about the terms and conditions for use of multi-screen. https://security.panasonic.com/support/info/
When Quad PTZ images and still images (JPEG) are refreshed and displayed, click¢ering and the
zoom are only available on the top left image.
Operating Instructions 29
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1. From the “Live view” pull-down menu in the “Live” page, select “Multi-screen”.
Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
“Live view” pull-down menu
Select the image displayed in the main area.
[Layout] pull-down menu
Select from the pull-down menu to display images from cameras in multi-screens of 4 to 9 or even 16 screens.
[Refresh interval] pull-down menu
Select from the pull-down menu and switch between video (H.265/H.264/MJPEG) and still images (JPEG). For still images (JPEG), select the refresh interval (Refresh interval : 1s/Refresh interval : 3s/Refresh interval : 5s/Refresh interval : 10s/Refresh interval : 30s/Refresh interval : 60s) for camera images. When the 16 screen layout is used, Refresh interval : 1s cannot be selected.
[Image capture size] pull-down menu
Select the image capture size from the pull-down menu to change it. When you select “4 Screens” in the [Layout] pull-down menu, the image capture size of the camera changes.
When the aspect ratio is 4:3:
Switching between QVGA (default) and VGA
When the aspect ratio is 16:9:
Switching between 320´180 (default) and 640´360
When the aspect ratio is 1:1:
Switching between 320´320 (default) and 640´640
Full screen display
If you press the full screen button, the display of the camera image will be maximized. If you click the
(reset) button in the full screen display, the display size will be reset to original size.
Camera title
If you click the camera title, live images from the corresponding camera will be displayed on the “Live” page of the newly opened window.
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