Panasonic WV-Ssf448e operating instructions

Operating Instructions

WV-SF448

Network Camera

Model No. WV-SF448

WV-SF448E

Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.

The model number is abbreviated in some descriptions in this manual.

Preface

About the user manuals

There are 2 sets of operating instructions for the WV-SF448 (P model), WV-SF448E (E model) as follows.

• Installation Guide: Explains how to install and connect devices.

• Operating Instructions: Explains how to perform the settings and how to operate this camera.

The model number is abbreviated in some descriptions in this manual. The screens used in these operating instructions show the case of WV-SF448 (P model). Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.

Trademarks and registered trademarks

• Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, ActiveX and DirectX are either

registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

• Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

• iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other

countries.

• Android is a trademark of Google Inc.

• Firefox is a registered trademark of the Mozilla Foundation.

• SDXC Logo is a trademark of SD-3C, LLC.

• All other trademarks identified herein are the property of their respective owners.

Abbreviations

The following abbreviations are used in these operating instructions. Microsoft® Windows® 8 is described as Windows 8. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Microsoft® Windows® XP SP3 is described as Windows XP. Windows® Internet Explorer® 10.0, Windows® Internet Explorer® 9.0, Windows® Internet Explorer® 8.0 and Windows® Internet Explorer® 7.0 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™.

2 Operating Instructions

Viewer software

It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.

Preface

IMPORTANT

• The default setting of “Automatic installation of viewer software” is “On”. Follow the instructions on

page 222 when the message is displayed on the information bar of the browser.

• When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to

display images from the camera will be displayed. Follow the instructions of the wizard.

• When the install wizard is displayed again even after completing the installation of the ActiveX, restart

the PC.

• The viewer software used on each PC should be licensed individually. The number of installations of

the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 195). Refer to your dealer for the software licensing.

Operating Instructions 3

Table of Contents

1 Monitor images on a PC ..........................................................................7

1.1 Monitor images from a single camera .............................................................................7

1.2 About live image types .....................................................................................................9

1.2.1 Type of images that can be displayed according to the image setting .............................9

1.2.2 About Image capture mode ............................................................................................10

1.2.3 Image types ....................................................................................................................11

1.2.4 About image types and available functions ....................................................................14

1.2.5 About available resolutions ............................................................................................15

1.3 About the “Live” page ....................................................................................................18

1.4 Monitor images from multiple cameras ........................................................................23

2 Monitor images on a cellular phone/mobile terminal .........................24

2.1 Monitor images on a cellular phone ..............................................................................24

2.2 Monitor images on a mobile terminal ............................................................................27

3 Record images on the SD memory card manually .............................39

4 Action at an alarm occurrence ..............................................................41

4.1 Alarm type ........................................................................................................................41

4.2 Action at an alarm occurrence .......................................................................................41

5 Transmit images onto an FTP server ...................................................43

5.1 Transmit an alarm image at an alarm occurrence (Alarm image

transmission) ...................................................................................................................43

5.2 Transmit images at a designated interval or period (FTP periodic image

transmission) ...................................................................................................................43

5.3 Save images on the SD memory card when images fail to transmit using the FTP

periodic image transmission function ..........................................................................44

6 Display the log list .................................................................................45

7 Playback of images on the SD memory card ......................................49

7.1 About the playback page ................................................................................................50

7.2 Download the images (When “H.264(1)” or “H.264(2)” is selected for “Recording

format” of the SD memory card) ....................................................................................52

8 About the network security ...................................................................54

8.1 Equipped security functions ..........................................................................................54

9 Display the setup menu from a PC .......................................................55

9.1 How to display the setup menu .....................................................................................55

9.2 How to operate the setup menu .....................................................................................57

9.3 About the setup menu window ......................................................................................59

10 Configure the basic settings of the camera [Basic] ...........................61

10.1 Configure the basic settings [Basic] .............................................................................61

10.2 Configure the settings relating to the SD memory card [SD memory card] ..............65

10.3 Access copy images saved on the SD memory card onto the PC [SD memory card

images] .............................................................................................................................74

10.4 Configure the settings relating to the logs [Log] .........................................................83

10.4.1 How the logs and images are saved depending on the settings for “Alarm” ..................85

4 Operating Instructions

Table of Contents

10.4.2 How the logs and images are saved depending on the settings for “Manual/

Schedule” .......................................................................................................................86

10.4.3 How the logs and images are saved depending on the settings for “FTP error” ............88

11 Configure the settings relating to images and audio [Image/

Audio] ......................................................................................................89

11.1 Configure the settings relating to images [JPEG/H.264] .............................................89

11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................91

11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................94

11.4 Configure the settings relating to the camera operations [Cam. Function] ............102

11.5 Configure the settings relating to image adjust, preset positions, privacy zone, and

VIQS [Image/Position] ...................................................................................................104

11.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) .............105

11.5.2 Set mask areas ............................................................................................................110

11.5.3 Configure the preset positions (Preset position setup menu) .......................................113

11.5.4 Configure the preset positions (Initial position setup menu) .........................................114

11.5.5 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) ........119

11.5.6 Configure the VIQS setting ...........................................................................................121

11.5.7 Configure the VIQS area ..............................................................................................123

11.6 Configure the settings relating to audio [Audio] .......................................................124

12 Configure the multi-screen settings [Multi-screen] ..........................127

13 Configure the alarm settings [Alarm] .................................................129

13.1 Configure the settings relating to the alarm action [Alarm] .....................................129

13.2 Configure the settings relating to the privacy action on alarm [Alarm] ..................130

13.3 Configure the settings relating to the alarm image [Alarm] ......................................131

13.4 Configure the settings relating to H.264 recording [Alarm] ......................................135

13.5 Configure the settings relating to the alarm output terminal [Alarm] ......................136

13.6 Change the AUX name [Alarm] ....................................................................................137

13.7 Configure the VMD settings [VMD area] .....................................................................137

13.7.1 Set the VMD areas [VMD area] ....................................................................................139

13.8 Configuration of the settings relating to the E-mail notification [Notification] .......141

13.9 Configure the settings relating to Panasonic alarm protocol [Notification] ...........142

13.10 Configure the settings relating to HTTP alarm notification [Notification] ...............145

14 Configure the settings relating to the authentication [User

mng.] .....................................................................................................147

14.1 Configure the settings relating to the user authentication [User auth.] ..................147

14.2 Configure the settings relating to the host authentication [Host auth.] ..................148

14.3 Configure the settings relating to the priority stream [System] ...............................149

15 Configure the settings of the servers [Server] ..................................152

15.1 Configure the settings relating to the E-mail server [E-mail] ...................................152

15.2 Configure the settings relating to the FTP server [FTP] ...........................................153

15.3 Configure the settings relating to the NTP server [NTP] ...........................................154

16 Configuring the network settings [Network] .....................................157

16.1 Configure the network settings [Network] ..................................................................157

16.2 Configure the HTTPS settings .....................................................................................165

16.2.1 Generation of the CRT key (SSL encryption key) ........................................................166

16.2.2 Generation of the self-signed certificate (security certificate) .......................................167

16.2.3 Generation of CSR (Certificate Signing Request) ........................................................169

16.2.4 Installation of the server certificate ...............................................................................170

16.2.5 Configuration of the connection protocol ......................................................................171

Operating Instructions 5

Table of Contents

16.3 Access the camera using the HTTPS protocol ..........................................................172

16.3.1 Install the security certificate ........................................................................................172

16.4 Configure the settings relating to DDNS [DDNS] .......................................................179

16.4.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........180

16.4.2 When using the “Viewnetcam.com” service .................................................................182

16.4.3 Procedure to register information for the “Viewnetcam.com” service ...........................182

16.4.4 Checking the information registered for the “Viewnetcam.com” service ......................183

16.4.5 When using “Dynamic DNS Update” ............................................................................184

16.4.6 When using “Dynamic DNS Update(DHCP)” ...............................................................184

16.5 Configure the settings relating to SNMP [SNMP] ......................................................185

16.6 Configure the settings relating to the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................185

16.7 Configure the schedule settings of the FTP periodic image transmission [FTP img.

trans.] .............................................................................................................................188

16.7.1 How to set the schedules .............................................................................................188

16.7.2 How to delete the set schedule ....................................................................................189

17 Configure the settings relating to the schedules [Schedule] ..........191

18 Maintenance of the camera [Maintenance] ........................................194

18.1 Check the system log [System log] .............................................................................194

18.2 Upgrade the firmware [Upgrade] .................................................................................195

18.3 Check the status [Status] .............................................................................................196

18.4 Reset the settings/Reboot the camera [Default reset] ...............................................197

19 Privacy Mode ........................................................................................199

19.1 Configuring the Privacy Mode with the setup menu .................................................199

19.2 Turning the Privacy Mode off .......................................................................................199

20 About function restrictions .................................................................201

20.1 Function restrictions when “VGA Quad streams [4:3]” is selected .........................201

20.2 Function restrictions when “3M Fisheye [4:3]” is selected ......................................202

21 Using the CD-ROM ...............................................................................203

21.1 About the CD launcher .................................................................................................203

21.2 Installing Panasonic “IP Setting Software” ................................................................204

21.3 Installing the manuals ..................................................................................................205

21.4 Installing the Viewer software ......................................................................................205

21.5 Configure the network settings of the camera using the Panasonic “IP Setting

Software” .......................................................................................................................206

22 About the displayed system log .........................................................209

23 Troubleshooting ...................................................................................213

24 Directory structure of drive B .............................................................224

6 Operating Instructions

1 Monitor images on a PC

The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

1. Start up the web browser.

2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the

browser.

• Example when entering an IPv4 address: http://URL registered using IPv4 address

http://192.168.0.10/

• Example when entering an IPv6 address: http://[URL registered using IPv6 address]

http://[2001:db8::10]/

IMPORTANT

• When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)

+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)

• When the PC is in a local network, configure the proxy server setting of the web browser (under

[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.

Note

• Refer to page 172 for further information about the case in which “HTTPS” is selected for

“HTTPS” - “Connection” on the [Network] tab of the “Network” page (®page 157).

Operating Instructions 7

1 Monitor images on a PC

3. Press the [Enter] key on the keyboard.

→ The “Live” page will be displayed. Refer to page 18 for further information about the “Live” page.

When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345

IMPORTANT

• To enhance the security, change the password for the user name “admin”. It is recommended to change

this password periodically.

• When displaying multiple H.264 images on a PC, images may not be displayed depending on the

performance of the PC.

Note

• The maximum number of concurrent access user is 14 including users who is receiving H.264 images

and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number.

• When “On” is selected for “H.264 transmission” (®page 96), H.264 images will be displayed. When

“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”.

• The refresh interval may become longer depending on a network environment, PC performance,

photographic subject, access traffic, etc.

<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission”

Max. 5fps

When “Off” is selected for “H.264 transmission”

This setting is changed in the following manner depending on the “Image capture mode” type. (®page 9)

– 3M Fisheye (Max. 15 fps): Max. 15 fps

8 Operating Instructions

1 Monitor images on a PC

– 1 Monitor (Max. 30 fps): Max. 30 fps – 2 Monitor (Max. 15 fps): Max. 15 fps

Note that JPEG images cannot be displayed when Quad stream (Max. 30 fps) is selected.

1.2 About live image types

The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/ H.264] tab of the “Image/Audio” page of the setup menu. (®page 89) Configure the type, operation, and resolution of live images on this section.

1.2.1 Type of images that can be displayed according to the image

setting

There are 4 types of settings for Image capture mode: “1 Monitor (Max. 30 fps)”, “2 Monitor (Max. 15 fps)”, “Quad stream (Max. 30 fps)”, and “3M Fisheye (Max. 15 fps)”. The type of images that can be displayed and the supported mounting positions differ for each type. Check which images can be displayed in the following table. Refer to page 10 for further information about “Image capture mode”. Refer to page 11 for each image.

Image capture mode type

1 Monitor (Max. 30 fps)

This type transmits 1 type of image. A maximum of 30 fps transmissions are possible.

2 Monitor (Max. 15 fps)

This type transmits 2 types of images. A maximum of 15 fps transmissions are possible.

Quad stream (Max. 30 fps)

This type transmits 4 types of VGA images with H.264.

Image capture mode Image types Mounting positions

2M Panorama [16:9] 1M Panorama [16:9]

2M Double Panorama [16:9] 1M Double Panorama [16:9]

1.3M Fisheye [4:3] Fisheye ceiling, wall

1.3M Quad PTZ [4:3] Quad PTZ ceiling, wall

1.3M Single PTZ [4:3] Single PTZ ceiling, wall

Panorama + Quad PTZ Panorama, Quad

Panorama + Single PTZ Panorama, Single

Double Panorama + Quad PTZ

Double Panorama + Single PTZ

VGA Quad streams [4:3] Quad stream ceiling

Panorama wall

Double Panorama ceiling

wall

PTZ

wall

PTZ

Double Panorama, Quad PTZ

Double Panorama, Single PTZ

ceiling

3M Fisheye (Max. 15 fps) 3M Fisheye [4:3] Fisheye ceiling, wall

Operating Instructions 9

1 Monitor images on a PC

1.2.2 About Image capture mode

The following types of images can be transmitted by each “Image capture mode” setting.

Image capture mode Explanation

2M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted.

The maximum image capture size that can be configured is 2 megapixel (1920(H)x1080(V)).

1M Double Panorama [16:9] Double Panorama images with an aspect ratio of 16:9 are transmitted.

The maximum image capture size that can be configured is 1 megapixel (1280(H)x720(V)).

1.3M Quad PTZ [4:3] Quad PTZ images with an aspect ratio of 4:3 are transmitted. The maximum image capture size that can be configured is

1.3 megapixel (1280(H)x960(V)).

1.3M Single PTZ [4:3] Single PTZ images with an aspect ratio of 4:3 are transmitted. The maximum image capture size that can be configured is

1.3 megapixel (1280(H)x960(V)).

Double Panorama + Quad PTZ 2 megapixel Double Panorama images (with an aspect ratio of 16:9)

and 1.3 megapixel Quad PTZ images (with an aspect ratio of 4:3) can be transmitted at the same time.

Double Panorama + Single PTZ 2 megapixel Double Panorama images (with an aspect ratio of 16:9)

and 1.3 megapixel Single PTZ images (with an aspect ratio of 4:3) can be transmitted at the same time.

2M Panorama [16:9] Panorama images with an aspect ratio of 16:9 are transmitted.

The maximum image capture size that can be configured is 2 megapixel (1920(H)x1080(V)).

1M Panorama [16:9] Panorama images with an aspect ratio of 16:9 are transmitted.

The maximum image capture size that can be configured is 1 megapixel (1280(H)x720(V)).

Panorama + Quad PTZ 2 megapixel Panorama images (with an aspect ratio of 16:9) and

1.3 megapixel Quad PTZ images (with an aspect ratio of 4:3) can be transmitted at the same time.

Panorama + Single PTZ 2 megapixel Panorama images (with an aspect ratio of 16:9) and

1.3 megapixel Single PTZ images (with an aspect ratio of 4:3) can be transmitted at the same time.

3M Fisheye [4:3] Fisheye images with an aspect ratio of 4:3 are transmitted.

The maximum image capture size that can be configured is 3 megapixel (2048(H)x1536(V)).

1.3M Fisheye [4:3] Fisheye images with an aspect ratio of 4:3 are transmitted. The maximum image capture size that can be configured is

1.3 megapixel (1280(H)x960(V)).

VGA Quad streams [4:3] Only H.264 images can be transmitted with quad streams for VGA.

10 Operating Instructions

1 Monitor images on a PC

1.2.3 Image types

1. Double Panorama

In Double Panorama, the panorama image is displayed with distortion correction performed on a 180° image for both the top and bottom parts of a fisheye image. Note that the center of a fisheye image is a blind spot and it is not displayed in the fisheye image.

2. Panorama

In Panorama, the panorama image is displayed with distortion correction performed on the 180° horizontal angle view part of the center of a fisheye image.

Operating Instructions 11

1 Monitor images on a PC

3. Quad PTZ

In the Quad PTZ screen, distortion in 4 fisheye images are corrected and the corrected images are displayed together in a 4:3 image.

When an image is clicked by the mouse, the clicked position becomes the center of the image (Click & Centering). The display position of images can also be changed from the fisheye control screen.

Fisheye Control

When the [Fisheye Control] button is clicked on the Quad PTZ or Single PTZ screen, the “Fisheye Control” window is displayed.

From this window, the image position of each screen number can be changed. By dragging and dropping the number icon on the screen onto the image, you can change the center of the image to where the icon was dropped. The red number icon is the selected number. Select the “Refresh interval” value of “Fisheye Control” images from the following. 3s/ 5s/ 10s/ 30s/ 60s

12 Operating Instructions

1 Monitor images on a PC

4. Single PTZ

In the Single PTZ screen, distortion in 1 fisheye image is corrected and the corrected image is displayed in a 4:3 image. When the mouse button is used to click on an image, the clicked position of this image can be moved to the center of the image (Click & Centering). The display position of images can also be changed from the fisheye control screen.

5. Quad stream

In the Quad stream, each of the four 4:3 images that had their distortions corrected are assigned a stream number, and then displayed as H.264 images. The Click & Centering function is not supported. When “VGA Quad streams [4:3]” is selected for “Image capture mode”, some functions are restricted. (®page 201)

6. Fisheye

The 360° view is displayed as a fisheye image. The 3 megapixel or 1.3 megapixel fisheye image is selected depending on the “Image capture mode” type.

Operating Instructions 13

1 Monitor images on a PC

When “3M Fisheye [4:3]” is selected for “Image capture mode”, some functions are restricted. (®page 202)

1.2.4 About image types and available functions

The following is a list of functions that can be used on the “Live” page according to the image type.

[select language] pull-down-menu

[Setup] button

[Live] button

[Compression] buttons

[Image capture size] buttons (when “JPEG” is selected)

[Stream] buttons (when “H.264” is selected)

[Zoom] buttons

[Brightness] buttons

[AUX] buttons

Double

Panorama

Panorama Quad PTZ

ü ü ü ü ü ü

ü ü ü ü

1, 2

ü ü

1, 2

x x x

ü ü ü ü ü ü

Single

PTZ

1, 2

Quad stream Fisheye

1, 2, 3, 4 1, 2

[Rec. on SD] button

[Log] button

[Multi-screen]

14 Operating Instructions

ü ü ü ü

1 Monitor images on a PC

SD recording status

Double

Panorama

ü ü ü ü

Panorama Quad PTZ

indicator

Camera title

Alarm occurrence

ü ü ü ü ü ü

indication button

Full screen button

Snap shot button

Mic input button

Audio output button

ü ü ü ü ü ü

ü ü ü ü

ü ü ü ü ü

Auto pan x x

Preset sequence x x

[Fisheye Control]

x x

button

Control Image x x

Preset x x

[Zoom] buttons x x

Control pad/buttons x x

Single

PTZ

ü ü

Quad stream Fisheye

x x

ü = Available x = Not available

Because only H.264 transmission can be used, switching between H.264 and JPEG images, and changing the image capture size setting of JPEG images is not possible.

When JPEG/H.264 images are transmitted when the “Image capture mode” type is 2 Monitor (Max. 15 fps), the [Double panorama] button, [Panorama] button, [Quad PTZ] button, and [Single PTZ] button are displayed and images can be selected.

When “3M Fisheye [4:3]” is selected for “Image capture mode”, only button [1] can be used.

When Quad stream is selected, only [1] (Ch1) of “Stream” can be used for Audio output and Mic input.

Only operates on the top left image in Quad PTZ.

The [Control Image] pull-down menu is displayed in gray and cannot be operated.

Operations for the screen of the screen number selected in the [Control Image] pull-down menu can be performed.

1.2.5 About available resolutions

An image can be displayed in any of the following resolutions depending on “Image capture mode” on the “Live” page (except for multi-screen display).

Operating Instructions 15

1 Monitor images on a PC

Image capture mode type Image capture mode JPEG H.264(1) H.264(2)

1 Monitor (Max. 30 fps) 2M Panorama [16:9] 1920x1080 1920x1080 -

640x360 640x360 640x360

320x180 320x180 320x180

1M Panorama [16:9] 1280x720 1280x720 -

640x360 640x360 640x360

320x180 320x180 320x180

2M Double Panorama [16:9] 1920x1080 1920x1080 -

640x360 640x360 640x360

320x180 320x180 320x180

1M Double Panorama [16:9] 1280x720 1280x720 -

640x360 640x360 640x360

320x180 320x180 320x180

1.3M Fisheye [4:3] 1280x960 1280x960 -

VGA VGA VGA

QVGA QVGA QVGA

1.3M Quad PTZ [4:3] 1280x960 1280x960 -

VGA VGA VGA

QVGA QVGA QVGA

1.3M Single PTZ [4:3] 1280x960 1280x960 -

VGA VGA VGA

QVGA QVGA QVGA

16 Operating Instructions

1 Monitor images on a PC

Image capture mode type Image capture mode JPEG H.264(1) H.264(2)

2 Monitor (Max. 15 fps) Panorama + Quad PTZ Panorama:

1920x1080 640x360 320x180

Quad PTZ: 1280x960 VGA QVGA

Panorama + Single PTZ Panorama:

1920x1080 640x360 320x180

Single PTZ: 1280x960 VGA QVGA

Double Panorama + Quad PTZ

Double Panorama: 1920x1080 640x360 320x180

Quad PTZ: 1280x960 VGA QVGA

Panorama: 1920x1080 640x360 320x180

Double Panorama: 1920x1080 640x360 320x180

Quad PTZ: 1280x960 VGA QVGA

Single PTZ: 1280x960 VGA QVGA

Quad PTZ: 1280x960 VGA QVGA

Double Panorama + Single PTZ

Double Panorama: 1920x1080 640x360 320x180

Single PTZ: 1280x960 VGA QVGA

Double Panorama: 1920x1080 640x360 320x180

Single PTZ: 1280x960 VGA QVGA

Quad stream (Max. 30 fps) VGA Quad streams [4:3] - VGA -

3M Fisheye (Max. 15 fps) 3M Fisheye [4:3] 2048x1536 1280x960 -

Operating Instructions 17

D E

G H

J K

1 Monitor images on a PC

1.3 About the “Live” page

Note

• Depending on the “Image capture mode” settings, the type of functions that can be used differ and the

displayed buttons change. Refer to page 14.

[select language] pull-down-menu

The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 61)

[Setup] button

Displays the setup menu. The button will turn green and the setup menu will be displayed.

[Live] button

Display the “Live” page. The button will turn green and the “Live” page will be displayed.

[Compression] buttons

• [H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.

When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, the [H.264] button will be displayed. (®page 96)

• [JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.

[Stream] buttons

These buttons will be displayed only when an H.264 image is displayed.

• [1] button: The letter “1” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(1)”. (®page 96)

• [2] button: The letter “2” will turn green and images in the main area will be displayed in accordance

with the setting of “H.264(2)”. (®page 96)

18 Operating Instructions

1 Monitor images on a PC

Note

• When “VGA Quad streams [4:3]” is selected for “Image capture mode”, the channel can be changed

by clicking on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed.

• When JPEG/H.264 images are transmitted when the “Image capture mode” type is 2 Monitor (Max.

15 fps), the [Double panorama] button, [Panorama] button, [Quad PTZ] button, and [Single PTZ] button are displayed and images can be selected.

[Image capture size] buttons

These buttons will be displayed only when a JPEG image is displayed. The images that can be selected vary depending on the “Image capture mode” setting on the setup menu. (®page 89)

Note

• With the following “Image capture mode” settings, the refresh interval of JPEG images is limited to

a maximum of 15 fps.

– 3M Fisheye [4:3] – Panorama + Quad PTZ – Panorama + Single PTZ – Double Panorama + Quad PTZ – Double Panorama + Single PTZ

• When JPEG images and H.264 images are transmitted simultaneously, the refresh interval of JPEG

images will be limited to a maximum of 5 fps.

• When “2048x1536”, “1920x1080”, “1280x960”, or “1280x720” is selected as the resolution, the

image may become smaller than the actual size depending on the window size of the Web browser.

[Zoom] buttons (when the image type is Fisheye, Panorama, or Double Panorama)

Digital zoom is performed by the viewer software “Network Camera View 4S”.

• [x1] button: The letters “x1” will turn green and images in the main area are displayed with a zoom

ratio of x1.

• [x2] button: The letters “x2” will turn green and images in the main area are displayed with a zoom

ratio of x2.

• [x4] button: The letters “x4” will turn green and images in the main area are displayed with a zoom

ratio of x4.

[Brightness] buttons

Available range: 0 - 255

• button: Images become darker.

• button: The adjusted brightness will return to the default brightness (64).

• button: Images become brighter.

Operating Instructions 19

1 Monitor images on a PC

[AUX] buttons

These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 129)

• [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector

will be open.

• [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector

will be closed.

[Rec. on SD] button

This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu. (®page 67) Click this button to manually record images on the SD memory card. Refer to page 39 for descriptions of how to manually record images on the SD memory card.

[Log] button

[List] button will become available only when “On” is selected for “Save logs” on the setup menu. (®page 83) When this button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 45 for further information about the log list and for how to play images on the SD memory card.

[Multi-screen]

Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (®page 23)

[Zoom] buttons*2 (when the image type is Quad PTZ or Single PTZ)

An image selected on the “Control Image” can be zoomed.

• : Click this button to adjust the zoom ratio to the “Wide” side.

• : Click this button to set the zoom ratio to x1.0.

• : Click this button to adjust the zoom ratio to the “Tele” side.

[Fisheye Control] button

When the [Fisheye Control] button is clicked, the “Fisheye Control” window will be displayed on a newly opened window, and operations can be performed. (®page 12)

[Auto mode]

Select an operation from the pull-down menu and click the [Start] button. The selected operation will start. Click the [Stop] button to stop the operation. The selected operation will stop when the camera (panning/ tilting/zooming) is operated or when an action that is to be taken according to the settings for “Self return” (®page 103) starts.

• Auto pan: Automatically pans.

Even when the camera is operated for zooming, the camera continues panning. (However, panning will stop when the zoom button (x1) is clicked.)

• Preset sequence: Automatically moves to the preset positions (®page 113) orderly (start from the

lowest preset position number).

Note

• If auto pan is used when the camera is mounted on a wall, depending on the tilt position, it may

appear that the range of auto pan is reduced and the camera is not panning. In this case, adjust the tilt position up or down.

Control pad/buttons

Left-click on the control pad to adjust the horizontal/vertical position of the camera (panning/tilting). It is also possible to pan/tilt the camera by dragging the mouse. Zoom can be adjusted by right-clicking. When an upper/lower area of the control pad is right-clicked, the displayed image will be zoomed in/out on. Zoom can also be adjusted using the mouse wheel.

[Control Image] pull-down-menu

When the image type is Quad PTZ, select the screen number of the image to control its preset, zoom, control pad/button settings.

20 Operating Instructions

1 Monitor images on a PC

[Preset]

When a preset position is selected from the pull-down menu and the [Go] button is clicked, the image registered for the preset position (®page 113) in advance is displayed. “H” next to the preset position number indicates the home position. When “Home position” is selected, the camera image will move to the home position image. When “Preset ID” is registered for a preset position, the registered preset ID will be displayed next to the preset position number.

• The home position of each screen has been set in Preset 1 to Preset 4.

• The home position can be selected from the pull-down menu. When the home position is selected, all

4 screens will move to their home positions regardless of the “Control Image” setting.

Camera title

The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 61)

Alarm occurrence indication button

This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 41)

Full screen button

Images will be displayed on a full screen. To return to the “Live” page, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor.

Snap shot button

Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.

Note

• For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be

required. Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted widows.

• When it takes longer than the specified period to obtain the snap shot picture due to the network

environment, the snap shot picture may not be displayed.

Mic input button

Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/ reception” on the setup menu. (®page 124)

When this button is clicked, the button will turn into the button and audio from the camera will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .

Note

• When “VGA Quad streams [4:3]” is selected for “Image capture mode”, only [1] (Ch1) of

“Stream” can be used for Mic input.

Audio output button

Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 124) The button will blink during the audio transmission.

When this button is clicked, the button will turn into the button and audio from the PC will not be heard.

Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .

Operating Instructions 21

1 Monitor images on a PC

Note

• When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the

receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.

• Possible duration of audio transmission is up to 5 minutes per transmission. When 5 minutes have

passed, the audio transmission will automatically stop. To turn the audio transmission function on, click the [Audio output] button again.

• When the camera is restarted, the adjusted volume level (for both the audio transmission and

reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 124)

• Actual volume level will change in three steps even though the volume cursor can be adjusted

minutely.

• When “VGA Quad streams [4:3]” is selected for “Image capture mode”, only [1] (Ch1) of

“Stream” can be used for Audio output.

SD recording status indicator

The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 65)

Main area

Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 62) In addition, when being adjusted, the status of brightness (®page 63) will be displayed as well as the characters configured for “Camera title on screen” (®page 62). The number of lines for the display is 2. Click a desired point in the main area on the “Live” page that is to be the center of the angle of view. The camera moves to adjust the position in order to set the clicked point as the center. When selecting an area in the main area by dragging the mouse, the selected area will be located at the center of the main area. In this case, the zoom ratio will be adjusted automatically. Zoom can be adjusted using the mouse wheel.

Note

• When operated by a lower access level user, images displayed on the screen may be changed

temporarily. This does not affect operation of the camera.

• When the displayed image is being zoomed at a high ratio, the clicked point may not always be

located at the center of the main area.

• Depending on the PC in use, screen tearing* may occur when the shooting scene drastically

changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.

Only operable by users whose access level is “1. Administrator”.

Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 147)

Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the “Image/Audio” page. Refer to page 124 for the permission level of audio.

22 Operating Instructions

1 Monitor images on a PC

1.4 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 127)

IMPORTANT

• When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable

for images from cameras with Pan/Tilt/Zoom functions.

• When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured in the

“Image capture size” of “"Live" page (Initial display)” are displayed. (®page 91)

• When displaying Quad PTZ images on the multi-screen, panning, tilting, and zooming operations

become unavailable.

Note

• When displaying images on the Quad PTZ screen, panning, tilting and zooming operations become

available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions.

• Only JPEG images can be displayed on a multi-screen. Audio will not be heard.

• When an image with the “16:9” aspect ratio is displayed on a multi-screen, it is stretched vertically to

fit the “4:3” aspect ratio.

1. Click the desired [Multi-screen] on the “Live” page.

→ Images from the registered cameras will be displayed on a selected multi-screen (screen can be split

up to 16 areas). The following are instructions when displaying on a 4-split screen.

To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” or “Back” to display the camera’s “Live” page.

Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens. Click a camera title. Live images from the camera corresponding to the clicked camera title will be

displayed on the “Live” page of the newly opened window.

Operating Instructions 23

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 147)

• If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen

correctly.

• The following are the resolutions that can be displayed depending on “Image capture mode”.

Image capture mode type

1 Monitor (Max. 30 fps) 2M Panorama [16:9] 640x360

2 Monitor (Max. 15 fps) Panorama + Quad PTZ Quad PTZ, Single PTZ:

Quad stream (Max. 30 fps) VGA Quad streams [4:3]

3M Fisheye (Max. 15 fps) 3M Fisheye [4:3]

Image capture mode Image capture size

1M Panorama [16:9]

2M Double Panorama [16:9]

1M Double Panorama [16:9]

1.3M Fisheye [4:3] VGA

1.3M Quad PTZ [4:3]

1.3M Single PTZ [4:3]

Panorama + Single PTZ

Double Panorama + Quad PTZ

Double Panorama + Single PTZ

320x180

QVGA

VGA QVGA

Panorama, Double Panorama: 640x360 320x180

Note

• It is necessary to configure the network settings of the cellular phone in advance to connect to the

Internet and monitor images from the camera. (®page 157)

1. Access to “http://IP address/mobile”

cellular phone.

→ Images from the camera will be displayed.

24 Operating Instructions

or “http://Host name registered in the DDNS server/mobile” using a

A B

C D E

2 Monitor images on a cellular phone/mobile terminal

Note

• When the “Image capture mode” type is 3M Fisheye (Max. 15 fps) or Quad stream (Max. 30 fps),

images cannot be displayed.

• When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured

in the “Image capture size” of “"Live" page (Initial display)” are displayed. (®page 91)

Operating Instructions 25

2 Monitor images on a cellular phone/mobile terminal

Functions Outline of functions

A Pan/tilt*2

The display position of camera images can be controlled by panning and tilting. The camera will pan or tilt to each direction by pressing the corresponding dial key.

B Zooming control*2

It is possible to perform zooming operations of the camera by pressing “*” or “#”.

C Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera

images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.

IMPORTANT

• Transmission will be periodically performed when “Auto Refresh” is

selected for the camera image. Confirm the contract plan of the cellular phone in use before using this function.

• Depending on the cellular phone in use, “Auto Refresh” may be

unavailable.

D Resolution control Changes the image capture size by pressing the dial key “0”.

Note

• Some cellular phones cannot change the image capture size even

when resolution is changed by resolution control.

E Home position*2

F Preset*2

G AUX control

H Privacy Mode Select “Privacy Mode” to activate Privacy mode.

26 Operating Instructions

The image from the camera can be moved to the home position.

The camera will move to the designated preset position to display images by pressing the dial key corresponding to the desired channel. (The dial key numbers are not displayed for Preset No 5 or greater. Only preset IDs will be displayed for them.) (®page 113)

Note

• A maximum of 8 designated presets can be operated.

Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 129)

2 Monitor images on a cellular phone/mobile terminal

Functions Outline of functions

I Disable Privacy

Select “Disable Privacy Mode” to return to the normal display.

Mode

Note

• Some cellular phones cannot change the image capture size even when resolution is changed by

resolution control.

• When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/

mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page,

enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”

• When the authentication window is displayed, enter the user name of an administrator or user and

password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.

• It is impossible to transmit/receive audio using a cellular phone.

• Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting

“9 Low” for “Image quality setting” of “JPEG” (®page 91) may sometimes solve this problem.

• Depending on the cellular phone in use or its contract plan, it may be impossible to access.

IP address is the global WAN IP address of the router that can be accessed via the Internet.

Only displayed for users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.”. (®page 147)

Unavailable when the image type is Panorama, Double Panorama, Fisheye or Quad stream. When the image type is Quad PTZ, operations are only possible for the top left image.

2.2 Monitor images on a mobile terminal

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG only) from the camera on the screen of the mobile terminal. Images are refreshed automatically to display the latest image. The compatible mobile terminals are shown as follows. (As of June, 2013)

– iPad, iPhone, iPod touch (iOS 4.2.1 or later) – Android™ mobile terminals

When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html).

IMPORTANT

• When the authentication window is displayed, enter the user name and password. The default user

name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 147)

• The following are the resolutions that can be displayed depending on “Image capture mode”.

Operating Instructions 27

2 Monitor images on a cellular phone/mobile terminal

Image capture mode type Image capture mode Image capture size

1 Monitor (Max. 30 fps) 2M Panorama [16:9] 640x360

2M Double Panorama [16:9]

1M Panorama [16:9] 1280x720

1M Double Panorama [16:9]

1.3M Fisheye [4:3] 1280x960

1.3M Quad PTZ [4:3]

1.3M Single PTZ [4:3]

2 Monitor (Max. 15 fps) Panorama + Quad PTZ Quad PTZ, Single PTZ:

Panorama + Single PTZ

320x180

640x360 320x180

VGA QVGA

1280x960 VGA QVGA

Double Panorama + Quad PTZ

Double Panorama + Single PTZ

Quad stream (Max. 30 fps) VGA Quad streams [4:3]

3M Fisheye (Max. 15 fps) 3M Fisheye [4:3]

Panorama, Double Panorama: 640x360 320x180

Note

• It is necessary to configure the network settings of the mobile terminal in advance to connect to the

Internet and monitor images from the camera. (®page 157)

1. Access to “http://IP address/cam”

or “http://Host name registered in the DDNS server/cam” using a mobile

terminal.

→ Images from the camera will be displayed.

Note

• When the “Image capture mode” type is 3M Fisheye (Max. 15 fps) or Quad Stream (Max. 30 fps),

images cannot be displayed.

28 Operating Instructions

2 Monitor images on a cellular phone/mobile terminal

• When the “Image capture mode” type is 2 Monitor (Max. 15 fps), the types of images configured

in the “Image capture size” of “"Live" page (Initial display)” are displayed. (®page 91)

Live images area Displays images from the camera.

Operation buttons area When functions are selected in the function selection area D, buttons to operate those functions are displayed.

Zoom operation area When the image type is Quad PTZ or Single PTZ, buttons to operate the zoom are displayed.

Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B.

Operating Instructions 29

2 Monitor images on a cellular phone/mobile terminal

2. Click the button of the function that you want to operate.

Pan/Tilt Preset

Resolution control AUX control Privacy Mode control Zoom display

Each function is explained below.

30 Operating Instructions

+ 198 hidden pages