Panasonic WV-SPN310, WV-SPN311 User Manual

Page 1
Operating Instructions
WV-SPN311
Network Camera
Model No. WV-SPN3 Series
This manual covers the models: WV-SPN3 Series(WV-SPN311,WV-SPN310)
Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
Page 2
S P N311
S P N311
S P N310
S P N310
Preface
Preface
About the user manuals
There are 3 sets of operating instructions as follows.
Operating Instructions (this document): Explains how to perform the settings and how to operate this
camera.
Important Information: Provides information about the cautions required for safely using and installing this
camera.
Installation Guide: Explains how to install and connect devices.
The screens used in these operating instructions show the case of WV-SPN311. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.
About notations
The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models.
: The functions with this notation are available when using the model WV-SPN311. : The functions with this notation are available when using the model WV-SPN310.
Trademarks and registered trademarks
Microsoft, Windows, Windows Vista, Windows Media, Internet Explorer, and ActiveX are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
iPad, iPhone, iPod touch, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other
countries.
Android is a trademark of Google Inc.
Firefox is a registered trademark of the Mozilla Foundation.
SDXC Logo is a trademark of SD-3C, LLC.
All other trademarks identified herein are the property of their respective owners.
Abbreviations
The following abbreviations are used in these operating instructions. Microsoft® Windows® 8.1 is described as Windows 8.1. Microsoft® Windows® 8 is described as Windows 8. Microsoft® Windows® 7 is described as Windows 7. Microsoft® Windows Vista® is described as Windows Vista. Windows® Internet Explorer® 11, Windows® Internet Explorer® 10, Windows® Internet Explorer® 9, Windows Internet Explorer® 8 and Windows® Internet Explorer® 7 are described as Internet Explorer. SDXC/SDHC/SD memory card is described as SD card or SD memory card. Universal Plug and Play is described as UPnP™.
®
2 Operating Instructions
Page 3
Viewer software
It is necessary to install the viewer software “Network Camera View 4S” (ActiveX®) to display images on a PC. This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
Preface
IMPORTANT
The default setting of “Automatic installation” is “On”. Follow the instructions on page 214 when the
message is displayed on the information bar of the browser.
When the “Live” page is displayed for the first time, the install wizard of the ActiveX control required to
display images from the camera will be displayed. Follow the instructions of the wizard.
When the install wizard is displayed again even after completing the installation of the ActiveX, restart
the PC.
The viewer software used on each PC should be licensed individually. The number of installations of
the viewer software from the camera can be checked on the [Upgrade] tab of the “Maintenance” page (®page 189). Refer to your dealer for the software licensing.
Operating Instructions 3
Page 4

Table of Contents

Table of Contents
1 Monitor images on a PC ..........................................................................7
1.1 Monitor images from a single camera .............................................................................7
1.2 About the “Live” page ......................................................................................................9
1.3 Monitor cropping images ...............................................................................................13
1.4 Monitor images from multiple cameras ........................................................................16
2 Monitor images on a cellular phone/mobile terminal .........................17
2.1 Monitor images on a cellular phone ..............................................................................17
2.2 Monitor images on a mobile terminal ............................................................................19
3 Record images on the SD memory card manually .............................24
4 Action at an alarm occurrence ..............................................................26
4.1 Alarm type ........................................................................................................................26
4.2 Action at an alarm occurrence .......................................................................................26
5 Transmit images onto an FTP server ...................................................28
5.1 Transmit an alarm image at an alarm occurrence (Alarm image
transmission) ...................................................................................................................28
5.2 Transmit images at a designated interval or period (FTP periodic image
transmission) ...................................................................................................................28
5.3 Save images on the SD memory card when images fail to transmit using the FTP
periodic image transmission function ..........................................................................29
6 Display the log list .................................................................................30
7 Playback of images on the SD memory card ......................................34
7.1 Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)” images saved to the SD memory
card ...................................................................................................................................34
7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H.264(4)” images saved to the SD
memory card ....................................................................................................................37
8 About the network security ...................................................................40
8.1 Equipped security functions ..........................................................................................40
9 Display the setup menu from a PC .......................................................41
9.1 How to display the setup menu .....................................................................................41
9.2 How to operate the setup menu .....................................................................................43
9.3 About the setup menu window ......................................................................................45
10 Configure the basic settings of the camera [Basic] ...........................47
10.1 Configure the basic settings [Basic] .............................................................................47
10.2 Configure the Internet settings [Internet] .....................................................................51
10.3 Configure the settings relating to the SD memory card [SD memory card] ..............53
10.4 Configure the settings relating to alteration detection [Alteration detection] ..........61
10.5 How to configure alteration detection settings ............................................................63
10.5.1 Generation of the CRT key (encryption key) ..................................................................63
10.5.2 Generation of the self-signed certificate (security certificate) .........................................64
10.5.3 Generation of CSR (Certificate Signing Request) ..........................................................66
10.5.4 Installation of the certificate issued by CA ......................................................................68
10.5.5 Configuration of alteration detection ...............................................................................69
4 Operating Instructions
Page 5
Table of Contents
10.6 Access copy images saved on the SD memory card onto the PC [SD memory card
images] .............................................................................................................................70
10.7 Configure the directory of the PC that images will be downloaded to [Log] ............81
11 Configure the settings relating to images and audio [Image/
Audio] ......................................................................................................83
11.1 Configure the settings relating to the image capture mode [JPEG/H.264] ................83
11.2 Configure the settings relating to JPEG images [JPEG/H.264] ..................................84
11.3 Configure the settings relating to H.264 images [JPEG/H.264] ..................................86
11.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and
lens distortion compensation [Image quality] ..............................................................91
11.4.1 Configure the settings relating to image quality (“Image adjust” setup menu) ...............92
11.4.2 Set mask areas ..............................................................................................................99
11.5 Back focus setting (“Back focus” setup menu) (WV-SPN311) .................................102
11.6 Adjust the angular field of view using the extra optical zoom function ..................103
11.7 Configure the settings relating to the privacy zone (“Privacy zone” setup
menu) .............................................................................................................................104
11.8 Configure the VIQS setting ..........................................................................................106
11.9 Configure the VIQS area ...............................................................................................108
11.10 Configure the settings relating to lens distortion compensation ............................110
11.11 Configure the settings relating to audio [Audio] .......................................................111
12 Configure the multi-screen settings [Multi-screen] ..........................114
13 Configure the alarm settings [Alarm] .................................................116
13.1 Configure the settings relating to the alarm action [Alarm] .....................................116
13.2 Configure the settings relating to the alarm output terminal [Alarm] ......................118
13.3 Change the AUX name [Alarm] ....................................................................................119
13.4 Configure the settings relating to the camera action on alarm occurrence
[Alarm] ............................................................................................................................119
13.4.1 Configure settings relating to image quality on alarm action ........................................120
13.4.2 Configure settings relating to alarm E-mail notifications ..............................................121
13.4.3 Configure settings relating to FTP transmissions of alarm images ..............................122
13.4.4 Configure settings relating to recording to an SD memory card when an alarm
occurs ...........................................................................................................................123
13.4.5 Configure settings relating to Panasonic alarm protocol notification when an alarm
occurs ...........................................................................................................................124
13.4.6 Configure settings relating to HTTP alarm notification when an alarm occurs .............125
13.5 Configure the VMD settings [VMD area] .....................................................................125
13.5.1 Set the VMD areas [VMD area] ....................................................................................127
13.6 Configure the settings relating to the audio detection [Audio detection] ...............129
13.7 Configuration of the settings relating to alarm notification [Notification] ..............131
13.7.1 Configure the settings relating to Panasonic alarm protocol ........................................132
13.7.2 Configure the settings relating to HTTP alarm notification ...........................................134
14 Configure the settings related to advanced view [Advanced
view] ......................................................................................................136
14.1 Configure the settings relating to cropping [Cropping] ............................................136
15 Configure the settings relating to the authentication [User
mng.] .....................................................................................................139
15.1 Configure the settings relating to the user authentication [User auth.] ..................139
15.2 Configure the settings relating to the host authentication [Host auth.] ..................140
15.3 Configure the settings relating to the priority stream [System] ...............................141
Operating Instructions 5
Page 6
Table of Contents
16 Configuring the network settings [Network] .....................................144
16.1 Configure the network settings [Network] ..................................................................144
16.2 Configure advanced network settings [Advanced] ...................................................148
16.2.1 Configure the settings related to sending E-mails ........................................................149
16.2.2 Configure the settings related to FTP transmission .....................................................152
16.2.3 Configure the settings relating to the NTP server ........................................................155
16.2.4 Configure the UPnP settings ........................................................................................157
16.2.5 Configure the HTTPS settings ......................................................................................158
16.2.6 Configure the settings relating to DDNS ......................................................................160
16.2.7 Configure the settings relating to SNMP ......................................................................160
16.2.8 Configure the Diffserv settings .....................................................................................161
16.3 How to configure HTTPS settings ...............................................................................162
16.3.1 Generation of the CRT key (SSL encryption key) ........................................................163
16.3.2 Generation of the self-signed certificate (security certificate) .......................................164
16.3.3 Generation of CSR (Certificate Signing Request) ........................................................166
16.3.4 Installation of the server certificate ...............................................................................167
16.3.5 Configuration of the connection protocol ......................................................................168
16.4 Access the camera using the HTTPS protocol ..........................................................169
16.4.1 Install the security certificate ........................................................................................169
16.5 How to configure the settings relating to DDNS ........................................................176
16.5.1 Configuration of the DDNS service (Example of the “Viewnetcam.com” service) ........177
16.5.2 When using the “Viewnetcam.com” service .................................................................178
16.5.3 Procedure to register information for the “Viewnetcam.com” service ...........................179
16.5.4 Checking the information registered for the “Viewnetcam.com” service ......................180
16.5.5 When using “Dynamic DNS Update” ............................................................................180
16.5.6 When using “Dynamic DNS Update(DHCP)” ...............................................................181
17 Configure the settings relating to the schedules [Schedule] ..........182
17.1 How to set the schedules .............................................................................................185
17.2 How to delete the set schedule ....................................................................................187
18 Maintenance of the camera [Maintenance] ........................................189
18.1 Check the system log [System log] .............................................................................189
18.2 Upgrade the firmware [Upgrade] .................................................................................189
18.3 Check the status [Status] .............................................................................................191
18.4 Reset the settings/Reboot the camera [Default reset] ...............................................192
18.5 Settings data/backing up or restoring logs [Data] .....................................................193
19 Using the CD-ROM ...............................................................................195
19.1 About the CD launcher .................................................................................................195
19.2 Installing Panasonic “IP Setting Software” ................................................................196
19.3 Installing the manuals ..................................................................................................197
19.4 Installing the Viewer software ......................................................................................197
19.5 Configure the network settings of the camera using the Panasonic “IP Setting
Software” .......................................................................................................................198
20 About the displayed system log .........................................................201
21 Troubleshooting ...................................................................................206
22 Directory structure of drive B .............................................................216
6 Operating Instructions
Page 7

1 Monitor images on a PC

1 Monitor images on a PC
The following are descriptions of how to monitor images from the camera on a PC.

1.1 Monitor images from a single camera

1. Start up the web browser.
2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the
browser.
Example when entering an IPv4 address: http://URL registered using IPv4 address
http://192.168.0.10/
Example when entering an IPv6 address: http://[URL registered using IPv6 address]
http://[2001:db8::10]/
<Example of IPv4 access>
<Example of IPv6 access>
IMPORTANT
When the HTTP port number is changed from “80”, enter “http://IP address of the camera + : (colon)
+ port number” in the address box of the browser. (Example: http://192.168.0.11:8080)
When the PC is in a local network, configure the proxy server setting of the web browser (under
[Internet Options...] under [Tools] of the menu bar) to bypass the proxy server for the local address.
Note
Refer to page 169 for further information about the case in which “HTTPS” is selected for
“HTTPS” - “Connection” on the [Advanced] tab of the “Network” page (®page 144).
Operating Instructions 7
Page 8
1 Monitor images on a PC
3. Press the [Enter] key on the keyboard.
The “Live” page will be displayed. Refer to page 9 for further information about the “Live” page.
When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password are as follows. User name: admin Password: 12345
IMPORTANT
To enhance the security, change the password for the user name “admin”. It is recommended to change
this password periodically.
When displaying multiple H.264 images on a PC, images may not be displayed depending on the
performance of the PC.
Note
The maximum number of concurrent access user is 14 including users who is receiving H.264 images
and users who are receiving JPEG images. Depending on the set values for “Bandwidth control(bit rate)” and “Max bit rate (per client)”, the maximum concurrent access number may be 14 or less users. When 14 users are concurrently accessing, the access limit message will be displayed for users who subsequently attempt to access. When “Multicast” is selected for “Transmission type” of “H.264”, only the first user who accessed to monitor H.264 images will be included in the maximum number. The second and subsequent users who are monitoring H.264 images will not be included in the maximum number.
When “On” is selected for “H.264 transmission” (®page 86), H.264 images will be displayed. When
“Off” is selected, a JPEG image will be displayed. It is possible to display a JPEG image even when “On” is selected for “H.264 transmission”. In this case, the refresh interval of JPEG images will be limited to 5 fps.
The refresh interval may become longer depending on a network environment, PC performance,
photographic subject, access traffic, etc.
<Refresh interval of JPEG images> When “On” is selected for “H.264 transmission”
max. 5fps
When “Off” is selected for “H.264 transmission”
max. 30fps
8 Operating Instructions
Page 9

1.2 About the “Live” page

1
O
A
B C D
E
F
G H
I
J
K L
M N
W
V
U
T
S
R
Q
P
1 Monitor images on a PC
[select language] pull-down-menu
The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 47)
[Setup] button
*1
Displays the setup menu. The button will turn green and the setup menu will be displayed.
[Live] button
Display the “Live” page. The button will turn green and the “Live” page will be displayed.
[Compression] buttons
[H.264] button: The letters “H.264” on the button will turn green and an H.264 image will be displayed.
When “On” is selected for “H.264 transmission” of “H.264(1)”, “H.264(2)”, “H.264(3)”, “H.264(4)”, the [H.264] button will be displayed. (®page 86)
[JPEG] button: The letters “JPEG” on the button will turn green and JPEG image will be displayed.
[Stream] buttons
These buttons will be displayed only when an H.264 image is displayed.
[1] button: The letter “1” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(1)”. (®page 86)
[2] button: The letter “2” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(2)”. (®page 86)
[3] button: The letter “3” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(3)”. (®page 86)
[4] button: The letter “4” will turn green and images in the main area will be displayed in accordance
with the setting of “H.264(4)”. (®page 86)
[Image capture size] buttons
These buttons will be displayed only when a JPEG image is displayed.
Operating Instructions 9
Page 10
1 Monitor images on a PC
Aspect ratio of “4:3”
Aspect ratio of “16:9”
[1280x960] The letters “1280x960” will turn green and images in the
main area will be displayed in 1280 x 960 (pixels).
[800x600] The letters “800x600” will turn green and images in the
main area will be displayed in 800 x 600 (pixels).
[VGA] The letters “VGA” will turn green and images in the main
area will be displayed in VGA size.
[400x300] The letters “400x300” will turn green and images in the
main area will be displayed in 400 x 300 (pixels).
[QVGA] The letters “QVGA” will turn green and images in the main
area will be displayed in QVGA size.
[160x120] The letters “160x120” will turn green and images in the
main area will be displayed in 160 x 120 (pixels).
[1280x720] The letters “1280x720” will turn green and images in the
main area will be displayed in 1280 x 720 (pixels).
[640x360] The letters “640x360” will turn green and images in the
main area will be displayed in 640 x 360 (pixels).
[320x180] The letters “320x180” will turn green and images in the
main area will be displayed in 320 x 180 (pixels).
[160x90] The letters “160x90” will turn green and images in the
main area will be displayed in 160 x 90 (pixels).
Note
Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of
[JPEG] on the [JPEG/H.264] tab.
When “1280x960”, or “1280x720” is selected for the image capture size, it may become smaller
than the actual size depending on the window size of the web browser.
[Image quality] buttons
These buttons will be displayed only when a JPEG image is displayed.
[1] button: Images in the main area will be displayed in accordance with the setting for “Quality1” of
“Image quality setting”. (®page 84)
[2] button: Images in the main area will be displayed in accordance with the setting for “Quality2” of
“Image quality setting”. (®page 84)
[Zoom] buttons
Images will be zoomed in on with the electronic zoom by the viewer software “Network Camera View 4S”.
[x1] button: The letter “x1” will turn green and images in the main area will be displayed at x1.
[x2] button: The letter “x2” will turn green and images in the main area will be displayed at x2.
[x4] button: The letter “x4” will turn green and images in the main area will be displayed at x4.
[Brightness] buttons
The brightness is adjustable from 0 to 255.
*3
(darker) button: Images become darker.
button: The adjusted brightness will return to the default brightness (64).
[Cropping] display
Cropping setup display is only displayed when the images set in “Cropping” on the [Cropping] tab of the “Advanced view” page are displayed in the main area. (®page 136)
(brighter) button: Images become brighter.
10 Operating Instructions
Page 11
1 Monitor images on a PC
Within the full angle image, the white outlines display what position the image was cropped from. During sequence operations, the cropping positions used by the sequence function are displayed in multiple white outlines (the display shown in the cropping display is not updated by changes to the position of the sequence or images).
[AUX] buttons
*3
These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 116)
[Open] button: The letters “Open” on the button will turn green and the status of the AUX connector
will be open.
[Close] button: The letters “Close” on the button will turn green and the status of the AUX connector
will be closed.
[Rec. on SD] button
This button will be displayed only when “Manual” is selected for “Save trigger” on the setup menu. (®page 56) Click this button to manually record images on the SD memory card. Refer to page 24 for descriptions of how to manually record images on the SD memory card.
[Log] button
*1
When the [List/Play] button is clicked, the log list will be displayed and images saved on the SD memory card can be played. Refer to page 30 for further information about the log list and for how to play images on the SD memory card.
[Multi-screen]
Images from multiple cameras can be displayed on a multi-screen by registering cameras on the setup menu. (®page 16)
Camera title
The camera title entered for “Camera title” on the [Basic] tab will be displayed. (®page 47)
[Support] button
When this button is clicked, the support site below will be displayed in a newly opened window. This website contains technical information, FAQ, and other information. http://security.panasonic.com/pss/security/support/
Alarm occurrence indication button
This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 26)
Full screen button
Images will be displayed on a full screen. If the full screen button is clicked once when the image displayed in the main area is smaller than the main area, the image is displayed corresponding to its image capture size. If the full screen button is clicked once when images are displayed corresponding to their image capture sizes, images are displayed in full screen. To return to the “Live” page when displaying an image in full screen, press the [Esc] key. The aspect ratio of displayed images will be adjusted in accordance with the monitor.
Snap shot button
Click this button to take a picture (a still picture). The picture will be displayed on a newly opened window. When right-clicking on the displayed image, the pop-up menu will be displayed. It is possible to save the image on the PC by selecting “Save” from the displayed pop-up menu. When “Print” is selected, printer output is enabled.
*3
*3
Note
For the case of using Windows 8, Windows 7 or Windows Vista, the following settings may be
required. Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.
Operating Instructions 11
Page 12
S P N311
S P N311
S P N311
S P N311
S P N311
S P N311
1 Monitor images on a PC
When it takes longer than the specified period to obtain the snap shot picture due to the network
environment, the snap shot picture may not be displayed.
Mic input button
Turns on/off the audio reception (hear audio from the camera on a PC). This button will be displayed only when “Mic input”, “Interactive(Full-duplex) “Audio transmission/reception” on the setup menu. (®page 111)
When this button is clicked, the button will turn into the button and audio from the camera will not be heard. Audio volume can be adjusted (Low/ Middle/ High) by moving the volume cursor .
Note
The volume cursor is not displayed when “Audio recording” or “Audio detection” is used.
Audio output button*4
Turns on/off the audio transmission (play audio from the PC on the unit speaker). This button will be displayed only when “Audio output”, “Interactive(Full-duplex)” or “Interactive(Half-duplex)” is selected for “Audio transmission/reception” on the setup menu. (®page 111) The button will blink during the audio transmission.
When this button is clicked, the button will turn into the button and audio from the PC will not be heard.
Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor .
*4
” or “Interactive(Half-duplex)
” is selected for
Note
When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the
receiver button and the transmission button will be inoperable for the other users. When “Interactive(Full-duplex)” is selected, the transmission button is inoperable for other users.
The duration of continuous audio transmission can be configured in the [Audio] tab of the setup
menu. Audio transmission stops when the specified time has passed. To turn the audio transmission function on, click the [Audio output] button again.
When the camera is restarted, the adjusted volume level (for both the audio transmission and
reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 111)
Actual volume level will change in three steps even though the volume cursor can be adjusted
minutely.
SD recording status indicator
The status of the SD recording can be checked with this indicator. When the SD recording starts, the SD recording status indicator will light red. It will go off when the SD recording stops. This indicator will be displayed when “Manual” or “Schedule” is selected for “Save trigger” on the setup menu. (®page 53)
Main area
Images from the camera will be displayed in this area. The current time and date will be displayed according to the settings configured for “Time display format” and “Date/time display format”. (®page 48) In addition, when being adjusted, the status of brightness (®page 49) will be displayed as well as the characters configured for “Camera title on screen” (®page 49). The number of lines for the display is 2. A zoom operation can be performed using the mouse wheel. When clicking a desired point while displaying live images at x2 or x4 in the main area, the camera will move to locate the clicked point at the center of the main area.
Note
When the camera is operated by a user with a low access level, images displayed on the screen
may be changed temporarily. This does not affect operation of the camera.
12 Operating Instructions
Page 13
A
1 Monitor images on a PC
Depending on the PC in use, screen tearing* may occur when the shooting scene drastically
changes due to the GDI restrictions of the OS. *A phenomenon in which portions of the screen are displayed out of alignment.
*1
Only operable by users whose access level is “1. Administrator”.
*2
Used by super resolution techniques.
*3
Only operable by users whose access level is “1. Administrator” or “2. Camera control” when “On” is selected for “User auth.” (®page 139)
*4
Operable by users who belong to the access level selected for “Permission level of audio trans./recep.” on the [Audio] tab of the “Image/Audio” page. Refer to page 111 for the permission level of audio.

1.3 Monitor cropping images

Full angle images and cropping images can be transmitted at the same time. The cropping function must be configured in order to transmit cropping images. (®page 136) Either one of H.264(1), H.264(2), H.264(3), H.264(4), JPEG(1), JPEG(2), or JPEG(3) images or all of H. 264(1), H.264(2), H.264(3), and H.264(4) images can be set as cropping images. By matching the settings of the [Compression] and [Stream]/[Image capture size] buttons on the “Live” page to the stream selected in “Cropping” on the [Cropping] tab, cropping images will be displayed on the [Cropping] display of the “Live” page and the main area.
Cropping
You can crop areas that you want to monitor.
By setting multiple cropping areas, up to 4 areas can be displayed in a sequence.
Operating Instructions 13
Page 14
A
B
C
A
B
C
A
B
C
A
B
1 Monitor images on a PC
Sequence display using the cropping function
By selecting the cropping areas for alarm actions, the area you want to monitor (home area) when alarm occurs can be displayed.
Sequence display using the alarm action cropping function
14 Operating Instructions
Page 15
B
A
A
A
B
A
B
1 Monitor images on a PC
A. Alarm occurrence B. Time while the cropping area is displayed
Note
Alarm action cropping can only be used when a setting other than “H.264(all)” is selected for
“Cropping”. (®page 136)
Operating Instructions 15
Page 16
C
A
B
WV-SPN311
WV-SPN311
1 Monitor images on a PC

1.4 Monitor images from multiple cameras

Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registered. (®page 114)
IMPORTANT
When displaying images on a 16-screen, panning, tilting and zooming operations become unavailable
for images from cameras with Pan/Tilt/Zoom functions.
When the power is turned off or the LAN cable is disconnected while displaying images, displaying
images on a multi-screen from the “Live” page will become unavailable.
Note
When displaying images on a 4-screen, panning, tilting and zooming operations become available only
for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/pss/security/support/info.html) for further information about the compatible cameras and their versions.
Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
When displaying the image on a multi-screen and “16:9” is selected for the aspect ratio, the image will
be displayed altered vertically to the aspect ratio of “4:3”.
“Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording
images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/pss/security/support/info.html).
1. Click the desired [Multi-screen] on the “Live” page.
Images from the registered cameras will be displayed on a selected multi-screen (screen can be split
up to 16 areas). The following are instructions when displaying on a 4-split screen.
To show 1 camera screen, click the [Live] button. You can also click “1” below “Multi-screen” or “Back” to display the camera's “Live” page.
Click the [Multi-screen] button to display images from cameras in a multi-screen of 4 to 16 screens. Click a camera title. Live images from the camera corresponding to the clicked camera title will be
displayed on the “Live” page of the newly opened window.
16 Operating Instructions
Page 17

2 Monitor images on a cellular phone/mobile terminal

2 Monitor images on a cellular phone/mobile terminal

2.1 Monitor images on a cellular phone

It is possible to connect to the camera using a cellular phone via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the cellular phone.
IMPORTANT
When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 139)
If the cellular phone in use is not compatible with UTF-8 encode, it is impossible to display the screen
correctly.
When “VGA”, “QVGA”, “640x360”, or “320x180” is not selected one time or more for either one of
“JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab, images cannot be viewed from cellular phones.
Note
It is necessary to configure the network settings of the cellular phone in advance to connect to the
Internet and monitor images from the camera. (®page 144)
When “Auto” is selected for “Language”, the screen is displayed in English. If you want the screen to
be displayed in Japanese or Chinese, select “Japanese” or “Chinese” for “Language”. (®page 47)
Operating Instructions 17
Page 18
B
C
D
A
WV-SPN311
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/mobile”
*1
cellular phone.
Images from the camera will be displayed.
or “http://Host name registered in the DDNS server/mobile” using a
Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals. When the dial key “5” or the [Manual Refresh] button is pressed again, the refresh mode of the camera will return to manual refresh.
IMPORTANT
Transmission will be periodically performed when “Auto Refresh” is selected for the camera
image. Confirm the contract plan of the cellular phone in use before using this function.
Depending on the cellular phone in use, “Auto Refresh” may be unavailable.
Resolution control Changes the image capture size by pressing the dial key “0”.
Image in the aspect ratio of “4:3”: Changes the image capture size between 320x240 (default) and
640x480.
Image in the aspect ratio of “16:9”: Changes the image capture size between 320x180 (default)
and 640x360.
Image quality control It is possible to change the image quality between “Quality1” and “Quality2”. (®page 84)
AUX control Controls the AUX terminal. These buttons will be displayed only when “AUX output” is selected for “Terminal 3” on the setup menu. (®page 116)
*2
18 Operating Instructions
Page 19
2 Monitor images on a cellular phone/mobile terminal
Note
Some cellular phones cannot change the image capture size even when resolution is changed by
resolution control.
Depending on the image capture size selected for “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”, “Resolution”
may not be able to be used.
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
mobile”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/mobile”.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile”
When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the cellular phone in use, password entry may be required each time the screen is switched.
It is impossible to transmit/receive audio using a cellular phone.
Depending on the cellular phone in use, larger size images may not be displayed. In this case, selecting
“9 Low” for “Image quality setting” of “JPEG” (®page 84) may sometimes solve this problem.
Depending on the cellular phone in use or its contract plan, it may be impossible to access.
*1
IP address is the global WAN IP address of the router that can be accessed via the Internet.
*2
When “User auth.” is set to “On” (®page 139), only users with the access level of “1. Administrator” or “2. Camera control” will be displayed.

2.2 Monitor images on a mobile terminal

It is possible to connect to the camera using a mobile terminal via the Internet and monitor images (MJPEG or JPEG) from the camera on the screen of the mobile terminal. It is also possible to refresh images to display the latest image. The compatible mobile terminals are shown as follows. (As of July, 2014)
iPad, iPhone, iPod touch (iOS 4.2.1 or later) Android™ mobile terminals
When an Android terminal is used, an MJPEG format image is displayed by the Firefox® browser, but a JPEG format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/pss/security/support/info.html).
IMPORTANT
When the authentication window is displayed, enter the user name and password. The default user
name and password are as follows. User name: admin Password: 12345 To enhance the security, change the password for the user “admin”. (®page 139)
Note
It is necessary to configure the network settings of the mobile terminal in advance to connect to the
Internet and monitor images from the camera. (®page 144)
Operating Instructions 19
Page 20
2 Monitor images on a cellular phone/mobile terminal
1. Access to “http://IP address/cam”
*1
or “http://Host name registered in the DDNS server/cam” using a mobile
terminal.
Images from the camera will be displayed.
Live images area Displays images from the camera.
Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed.
Function selection area When functions that can be operated are selected, operation buttons are displayed in the operation buttons area B.
20 Operating Instructions
Page 21
A B
2 Monitor images on a cellular phone/mobile terminal
2. Click the button of the function that you want to operate.
Resolution control AUX control
Each function is explained below.
Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
Images are displayed in the image capture size selected in “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” of [JPEG] on the [JPEG/H.264] tab.
Operating Instructions 21
Page 22
2 Monitor images on a cellular phone/mobile terminal
AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX
output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu.
(®page 116)
Note
You can change the image size displayed on the mobile terminal by accessing the following addresses. Large display: http://IP address/cam/dl
22 Operating Instructions
Page 23
2 Monitor images on a cellular phone/mobile terminal
Medium display: http://IP address/cam/dm Small display: http://IP address/cam/ds
When the resolution is changed by the resolution control, the displayed resolution changes but the
image size remains the same.
When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/
cam”*1 in the address box of the browser. When using the DDNS function, access to “http://Host name registered in the DDNS server: (colon) + port number/cam”*2.
When “HTTPS” is selected for “HTTPS” - “Connection” on the [Advanced] tab of the “Network” page,
enter as follows. “https://IP address: (colon) + port number/cam” or “https://Host name registered in the DDNS server: (colon) + port number/cam”
When the authentication window is displayed, enter the user name of an administrator or user and
password. Depending on the mobile terminal in use, password entry may be required each time the screen is switched.
It is impossible to transmit/receive audio using a mobile terminal.
Depending on the mobile terminal in use, larger size images may not be displayed. In this case,
selecting “9 Low” for “Image quality setting” of “JPEG” (®page 84) may sometimes solve this problem.
Depending on the mobile terminal in use or its contract plan, it may be impossible to access.
*1
IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address.
*2
Only when accessing the camera via the Internet.
Operating Instructions 23
Page 24

3 Record images on the SD memory card manually

3 Record images on the SD memory card manually
Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. (®page 56) It is possible to select “JPEG(1)”, “JPEG(2)”, “JPEG(3)”, “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” on “Recording format” of the setup menu. (®page 53) When “JPEG” is selected for “Recording format”, still image data are recorded. When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected, video data are recorded. Images recorded on the SD memory card can be copied onto the PC. (®page 70)
1. Display the “Live” page. (®page 7)
2. Click the [SD] button.
The SD recording window will open.
3. Click the [Start] button to start recording images on the SD memory card. The SD recording status indicator
will light red (®page 9) while images are being recorded on the SD memory card. The image saving interval can be configured on the [SD memory card] tab of the “Basic” page. (®page 56)
4. Click the [Stop] button to stop saving images on the SD memory card.
® The SD recording status indicator will turn off.
5. Click the [Close] button to close the window.
Note
Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card]
tab and logging in from the user authentication window (®page 70). The destination to save image data is a fixed directory on Drive B (®page 216).
24 Operating Instructions
Page 25
3 Record images on the SD memory card manually
When the [Start] button is clicked immediately after the [Stop] button is clicked, saving of images may
not start. In this case, click the [Start] button again.
Operating Instructions 25
Page 26

4 Action at an alarm occurrence

4 Action at an alarm occurrence
The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur.

4.1 Alarm type

Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the
camera, the alarm action will be performed when the connected alarm device is activated.
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed.
*VMD stands for “Video Motion Detection”.
Command alarm: When a Panasonic alarm protocol is received from the connected device via a network,
the alarm action will be performed.
Audio detection alarm: When the configured audio detection level is exceeded, the alarm action will be
performed.

4.2 Action at an alarm occurrence

Display the alarm occurrence indication button on the “Live” page
The alarm occurrence indication button will be displayed on the “Live” page at an alarm occurrence. (®page 9)
IMPORTANT
When “Polling(30s)” is selected for “Alarm status update mode” (®page 47), the Alarm occurrence
indication button will be refreshed in 30-second intervals. For this reason, it may take a maximum of 30 seconds until the alarm occurrence indication button is displayed on the “Live” page at an alarm occurrence.
Notify of alarm occurrences to the device connected to the alarm connector
It is possible to output signals from the alarm output terminal of the camera and sound the buzzer when an alarm occurs. The settings for the alarm output can be configured in the “Alarm output terminal setup” section of the [Alarm] tab of the “Alarm” page. (®page 118)
Save images on the SD memory card
When an alarm occurs, images (JPEG/H.264) will be saved on the SD memory card. The settings to save images on the SD memory card can be configured on the [SD memory card] tab (®page 53) of the “Basic” page and the [Alarm] tab of the “Alarm” page. (®page 119)
Transmit an image onto a server automatically
An alarm image can be transmitted at an alarm occurrence to the server designated in advance. The settings required to transmit an alarm image to a server can be configured in the “Alarm image” section on the [Alarm] tab of the “Alarm” page (®page 119) and the [Advanced] tab of the “Network” page (®page 152).
26 Operating Instructions
Page 27
4 Action at an alarm occurrence
Notify of alarm occurrences by E-mail
Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mail can be configured in the “E-mail notification” section on the [Alarm] tab of the “Alarm” page (®page 119) and the [Advanced] tab of the “Network” page (®page 149).
Notify of alarm occurrences to the designated addresses (Panasonic alarm protocol notification)
This function is available only when a Panasonic device, such as the network disk recorder, is connected to the system. When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the “Alarm” page. (®page 132)
Notify of alarm occurrences to the designated HTTP server (HTTP alarm notification)
Alarm occurrence notifications can be sent at an alarm occurrence to the HTTP servers registered in advance. Up to 5 HTTP servers can be registered as recipients of alarm notifications. The URL sent to HTTP servers with alarm notifications can be specified. The settings for HTTP alarm notification can be configured on the [Notification] tab of the “Alarm” page. (®page 134)
Operating Instructions 27
Page 28

5 Transmit images onto an FTP server

5 Transmit images onto an FTP server
Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available.
IMPORTANT
When using this function, set the user name and the password to access the FTP server to restrict
users who can log into the FTP server.

5.1 Transmit an alarm image at an alarm occurrence (Alarm image transmission)

An alarm image can be transmitted at an alarm occurrence to the FTP server. To transmit alarm images to an FTP server, it is necessary to configure the settings in advance. FTP server settings and settings relating to alarm image transmission can be configured in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 152) Settings can also be configured from the “Alarm image FTP transmission” settings of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 119)
Note
Depending on the network traffic, the number of the transmitted images may not reach the set number
of images to be transmitted.
Alarm images failed to be transmitted to the FTP server at an alarm occurrence will not be saved on
the SD memory card. However, images that fail to be transmitted with the FTP periodic image transmission will be saved. When “On” is selected for both the alarm image transmission function and the FTP periodic image transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting (®page 153), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if there is continuous retransmission due to network problems or other factors, periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card.

5.2 Transmit images at a designated interval or period (FTP periodic image transmission)

Images can be transmitted at a designated interval or period. To transmit images at a designated interval or period, it is necessary to configure the settings in advance. FTP server settings and settings relating to FTP periodic transmission image transmission can be configured in the “FTP” section of the [Advanced] tab of the “Network” page. (®page 152) Configure the schedule settings of the FTP periodic image transmission on the “Schedule” page.
Note
Depending on the line speed or the traffic, images may not be transmitted at the designated interval.
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Therefore, images may not be transmitted at the interval designated on the “FTP periodic image transmission” setting.
28 Operating Instructions
Page 29
5 Transmit images onto an FTP server

5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function

Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 53) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 154) and “FTP error” for “Save trigger” of “Recording stream 1” (®page 56).
Note
When “On” is selected for both the alarm image transmission function and the FTP periodic image
transmission function, the alarm image transmission function will be given priority over the FTP periodic image transmission function. Also, when “On” is selected for the “FTP transmission retry” FTP setting (®page 153), alarm images will be retransmitted if there is an FTP transmission failure. Therefore, if there is continuous retransmission due to network problems or other factors, periodic transmission will not be performed and images that fail to be transmitted with the FTP periodic image transmission will not be saved to an SD memory card.
IMPORTANT
We make no guarantee for any damages of files on the SD memory card incurred by malfunction or
error occurrence in files saved in the SD memory card regardless of what the cause may be.
Operating Instructions 29
Page 30

6 Display the log list

6 Display the log list
The history of various logs will be displayed in list form.
Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image
recording period and the alarm type will be displayed.
Manual/Schedule log: Logs filed when images have been recorded manually or during the period of the
schedule, and the image recording period will be displayed.
FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will be
displayed.
1. Display the “Live” page.
30 Operating Instructions
Page 31
2. Click the [List/Play] button.
The log list will be displayed in a newly opened window (log list window).
6 Display the log list
IMPORTANT
Only a single user can operate the log list window. Other users cannot access the log list window.
Time
Displays the time period of the data recorded on the SD memory card.
Recording stream
Select the recording stream that you want to display logs for.
Stream 1: The logs recorded by “Recording stream 1” on the [SD memory card] tab will be displayed.
Stream 2: The logs recorded by “Recording stream 2” on the [SD memory card] tab will be displayed.
Event
Select a log type to display on the log list.
All: All logs will be displayed.
Select: Only the logs of the selected log type will be displayed. Alarm log: The log when an alarm is detected will be displayed. Manual/Schedule log: Manual and Schedule logs will be displayed. FTP trans. error log: Logs filed when the FTP periodic image transmission function has failed will
be displayed.
Operating Instructions 31
Page 32
6 Display the log list
Default: All
Note
When “Stream 1” is selected for “Recording stream” and either “JPEG(1)”, “JPEG(2)”, or
“JPEG(3)” is selected for “Stream 1”, the FTP trans. error log will be displayed.
Recording time
Configure the time period of logs displayed on the log list.
From: Configure the starting period of logs displayed on the log list. First recording: Displays from the first log recorded on the SD memory card. Today: Displays the logs recorded today. Yesterday: Displays the logs recorded from yesterday to the present day. Last 7 days: Displays the logs recorded from 6 days ago to the present day. Last 30 days: Displays the logs recorded from 29 days ago to the present day. Date/time: Displays the logs recorded from the entered date and time on “Date/time” box.
To: Configure the ending period of logs displayed on the log list when “First recording” or “Date/time”
is selected for “From”.
Last recording: Displays until the last log recorded on the SD memory card. Date/time: Displays the logs recorded until the entered date and time on “Date/time” box.
[Search] button
Searches for logs according to the conditions specified in “Event” and “Recording time”. The search result will be displayed on the log list.
Log list
Displays the log search results. You can play back recorded data by clicking on the time or duration of the recorded data displayed under [Time] and [Duration].
[Top] button: Click this button to display the log listed at the top.
[Prev. page] button: Click this button to display the previous page of the log list.
[Next page] button: Click this button to display the next page of the log list.
[Last] button: Click this button to display the log listed at the bottom.
[Time & date]: Time and date when each log has been recorded will be displayed.
Note
When “Off” is selected for “Time display format”, the alarm occurrence times are displayed in
24 hour time format.
The recording timing of logs is as follows. Alarm log: Alarm occurrence time and date will be filed as a log. Manual/Schedule log: Time and date when recording of images onto the SD memory card
started manually or during the period of the schedule will be filed as a log. When images are recorded sequentially, if “JPEG” is selected for “Recording format”, logs will be filed on the hour every hour (12:00, 1:00, 2:00, etc.). If “H.264” is selected for “Recording format”, logs will be filed every hour from the time when recording starts. However, depending on the photographic subject and the setting used, logs may be filed in periods of over an hour.
FTP trans. error log: Logs will be filed every one hour.
[Duration]: Displays the period of time that the data has been recorded on the SD memory card.
Note
The difference between the recording end time and recording start time of the image is
calculated by rounding off to the nearest tenth of a second. For this reason, when only 1 JPEG image is saved, 00:00:00 is displayed for the duration.
[Event]: The event type will be displayed. MN/SC: Log by “Manual/Schedule” TRM1: Alarm by alarm input to Terminal 1
32 Operating Instructions
Page 33
6 Display the log list
TRM2: Alarm by alarm input to Terminal 2 TRM3: Alarm by alarm input to Terminal 3 VMD: Alarm by VMD alarm COM: Alarm by command alarm AUD: Alarm by audio detection alarm FTP: Logs saved from FTP periodic image transmission errors
[SD memory card]: Available capacity and the original capacity of the SD memory card will be
displayed.
[Delete] button: Click this button to delete the currently displayed log list. When using the SD memory
card, images associated with the log list will also be deleted.
IMPORTANT
If there are too many recorded data files, it may take time to delete all of them. (When the total
size is 1 GB, it may require about 1 hour.) Formatting the SD memory card can shorten the time to delete all the data.
In the process of the deletion, “Alarm” and “Manual/Schedule” cannot be operated.
Do not turn off the power of the camera until the deletion is complete. When the power of the
camera is turned off in the process of the deletion, some images may remain on the SD memory card. In this case, click the [Delete] button on the same log list window used to delete the logs.
[Download] button: Click this button to download all logs of the selected log list onto the PC.
Note
The following settings may be required.
Open Internet Explorer, click [Tools] ® [Internet Options] ® [Security] ® [Trusted Sites] ® [Sites]. Register the camera address on [Website] of the displayed trusted windows. After registration, close the web browser, and then access the camera again.
Up to 50,000 logs will be downloaded for SD memory card. When more than 50,000 logs are
filed, the older logs will be overwritten by the newer logs. In this case, the oldest log is the first to be overwritten.
[Close] button: Click this button to close the log list window.
Operating Instructions 33
Page 34
A

7 Playback of images on the SD memory card

7 Playback of images on the SD memory card
When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. The display format varies depending on the “Recording format” of the SD memory card.
IMPORTANT
Refresh interval of images may become slow during playback or download.
When many images are saved on the SD memory card, it may take time to display images on the
“Playback” page.
Images will be displayed in VGA size on the “Playback” page regardless of the image capture size of
the images saved on the SD memory card. When the aspect ratio is “16:9”, images will be displayed in “640x360” on the “Playback” page regardless of the image capture size of the images saved on the SD memory card. Therefore, images may look coarse on the “Playback” page.
When playing images by selecting an FTP error log on the log list, images may not be played in order
of images recorded on the SD memory card if they have been recorded on the SD memory card with selected value for the “Transmission interval” setting of “FTP periodic image transmission” on the [Advanced] tab is “1min” or less.
The playback refresh interval may become slower when recording data to the SD memory card.

7.1 Playback “JPEG(1)”/“JPEG(2)”/“JPEG(3)” images saved to the SD memory card

Number of images When clicking a time and date listed on the log list window, total number of images associated with the
clicked time and date, and the number of the currently displayed image will be displayed.
Note
Enter the desired number of image and press the [Enter] key on the keyboard. The image of the
designated number will be displayed.
[REW] button
Each time the button is clicked, the playback speed will change.
34 Operating Instructions
Page 35
7 Playback of images on the SD memory card
When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed.
[REV PLAY] button
Images will be played in reverse sequential order.
[PLAY] button
When this button is clicked, images will be played in sequential order.
[FF] button
Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is clicked during fast playback/fast reverse playback, playback speed will return to the normal playback speed.
[TOP] button
The first image will be displayed.
[PREV. IMAGE] button
The previous frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame previous to the currently displayed frame will be displayed.
Note
When the mouse button is held down while the mouse pointer is on this button, the image number will
be decreased. When the mouse button is released, the decreasing of the image number will stop and the image corresponding to the currently displayed number will be displayed.
[PAUSE] button
Playback will be paused when this button is clicked during playback. Playback will resume when this button is clicked during pausing.
[STOP] button
Playback will stop and the “Playback” window will turn to the “Live” page.
[NEXT IMAGE] button
The next frame will be displayed and paused when this button is clicked during playback. Each time this button is clicked during pausing, the frame next to the currently displayed frame will be displayed.
Note
When the mouse button is held down while the mouse pointer is on this button, the image number will
be increased. When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed.
[LAST] button
The last image will be displayed.
Browse
[Start] button
The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (®page 81) The following window will be displayed when the [Start] button is clicked.
Operating Instructions 35
Page 36
7 Playback of images on the SD memory card
Select the image to be downloaded, and then click the [OK] button.
All: All images saved at the selected time and date will be downloaded.
Current image: Only the currently displayed image will be downloaded.
Download range: Images in the specified range will be downloaded.
Note
When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, images already downloaded before clicking the [Cancel] button will be saved on the PC.
[Browse] button
When successfully logged in after the user authentication process, a folder on the SD memory card in which images are saved will be displayed. (®page 70)
36 Operating Instructions
Page 37
A
S P N311
S P N311
7 Playback of images on the SD memory card

7.2 Playback “H.264(1)”/“H.264(2)”/“H.264(3)”/“H. 264(4)” images saved to the SD memory card

IMPORTANT
Depending on the network environment, download of video data may fail.
Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be
used before playing images, or when playing is paused or stopped.
[PAUSE] button
Playback will be paused when this button is clicked during playback.
[PLAY] button
When this button is clicked, recorded data will be played.
Note
If audio is recorded, it can be played back, but the image and audio will not be synchronized. Therefore,
images and audio may not always match. When data is being recorded to the SD memory card, audio may sound as if it is cutting out and the audio quality may be reduced.
When recorded audio is played back, the refresh interval of live images and playback may become
slow.
Recorded audio is not played back when “Off” or “Interactive(Half-duplex)
“Audio mode” on the [Audio] tab of the “Image/Audio” page.
” is selected for
Audio is only played for users who belong to the access level selected for “Permission level of audio
trans./recep.” on the [Audio] tab of the “Image/Audio” page.
[FF] button
Each time this button is clicked, the playback speed will change. When the [PLAY] button is clicked during fast playback, playback speed will return to the normal playback speed.
Operating Instructions 37
Page 38
7 Playback of images on the SD memory card
Note
The maximum speed of the fast playback varies depending on the setting of “Max bit rate” - “H.264
recording” of the SD memory card. If any of the following also applies to “Transmission priority” or “Max bit rate (per client)” on the [JPEG/H.264] tab of the “Image/Audio” page, playback speed becomes constant (x1), not fast playback.
When “Frame rate” or “Advanced VBR” is selected for “Transmission priority”, and “14436kbps” or
a higher value is selected for the maximum value of “Max bit rate (per client)”
When “Constant bit rate” is selected for “Transmission priority”, and “16384kbps” is selected for
the maximum value of “Max bit rate (per client)”
Recorded audio will not be played back during fast playback.
[5s backward] button
Each time this button is clicked, the recorded data goes back by 5 seconds and starts playing.
[5s forward] button
Each time this button is clicked, the recorded data goes forward by 5 seconds and starts playing.
[STOP] button
Playback will stop and the “Playback” window will turn to the “Live” page.
[Time]
Time and date when each log has been recorded will be displayed.
[Duration]
Displays the period of time that the data has been recorded on the SD memory card.
[Event]
The event type will be displayed.
MN/SC: Log by “Manual/Schedule”
TRM1: Alarm by alarm input to Terminal 1
TRM2: Alarm by alarm input to Terminal 2
TRM3: Alarm by alarm input to Terminal 3
VMD: Alarm by VMD alarm
COM: Alarm by command alarm
AUD: Alarm by audio detection alarm
Browse
[Start] button
The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (®page 81) The message window will be displayed to ask if it is OK to start download when the [Start] button is clicked. Click the [OK] button.
Note
When the [Cancel] button is clicked in the process of the download, the download will be canceled. In
this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC.
Video data are saved in the files of approx. 20 MB. When the file size of video data is more than 20
MB, two or more files will be downloaded.
It is possible to play back video data saved on the PC using such applications as QuickTime Player or
Windows Media® Player*1. However, we are not liable for performance relating to these applications.
38 Operating Instructions
Page 39
7 Playback of images on the SD memory card
Depending on the status of the SD memory card, QuickTime Player, or Windows Media Player, video
data cannot be played back.
*1
The supported operating systems are Windows 8.1, Windows 8, and Windows 7 only.
Operating Instructions 39
Page 40

8 About the network security

8 About the network security

8.1 Equipped security functions

The following security functions are featured in this camera.
Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user
authentication to “On”. (®page 139, page 140) Access restrictions by changing the HTTP port
It is possible to prevent illegal access such as port scanning, etc. by changing the HTTP port number. (®page 146) Access encryption by the HTTPS function
It is possible to enhance the network security by encrypting the access to cameras using the HTTPS function. (®page 162)
IMPORTANT
Design and enhance security countermeasures to prevent leakage of information such as image data,
authentication information (user name and password), alarm E-mail information, FTP server information, DDNS server information, etc. Perform the countermeasure such as access restriction (using the user authentication) or access encryption (using the HTTPS function).
After the camera is accessed by the administrator, make sure to close the browser for added security.
Change the administrator password periodically for added security.
Note
When user authentication (authentication error) has failed to pass 8 times within 30 seconds using the
same IP address (PC), access to the camera will be denied for a while.
40 Operating Instructions
Page 41

9 Display the setup menu from a PC

9 Display the setup menu from a PC
The settings of the camera can be configured on the setup menu.
IMPORTANT
The setup menu is only operable by users whose access level is “1. Administrator”. Refer to
page 139 for how to configure the access level.

9.1 How to display the setup menu

1. Display the “Live” page. (®page 7)
2. Click the [Setup] button on the “Live” page.
The window with the user name and password entry fields will be displayed.
3. Click the [OK] button after entering the user name and the password.
The default user name and password are as follows. User name: admin Password: 12345
Operating Instructions 41
Page 42
9 Display the setup menu from a PC
The setup menu will be displayed. Refer to page 45 for further information about this menu.
42 Operating Instructions
Page 43

9.2 How to operate the setup menu

A
B
9 Display the setup menu from a PC
Menu buttons Setup page
1. Click the desired button in the frame on the left of the window to display the respective setup menu.
When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
2. Complete each setting item displayed in the frame on the right of the window.
3. After completing each setting item, click the [Set] button to apply them.
IMPORTANT
When there are two or more [Set] and [Execute] buttons on the page, click the respective button to the
edited setting item.
Operating Instructions 43
Page 44
A
B
C
D
9 Display the setup menu from a PC
<Example>
When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.
44 Operating Instructions
Page 45

9.3 About the setup menu window

A
B
C
E
F
G
H
I
D
J
K
L
M
9 Display the setup menu from a PC
[Setup] button
Display the “Setup” page.
[Live] button
Display the “Live” page.
[Basic] button
Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic” page. (®page 47)
[Image/Audio] button
Displays the “Image/Audio” page. The settings relating to image quality, image capture size, etc. of JPEG/ H.264 camera images can be configured on the “Image/Audio” page. (®page 83)
[Multi-screen] button
Displays the “Multi-screen” page. The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. (®page 114)
Operating Instructions 45
Page 46
9 Display the setup menu from a PC
[Alarm] button
Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm” page. (®page 116)
[Advanced view] button
Displays the “Advanced view” page. The settings relating to cropping can be configured on the “Advanced view”. (®page 136)
[User mng.] button
Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be configured on the “User mng.” page. (®page 139)
[Network] button
Displays the “Network” page. The network settings and the settings relating to DDNS (Dynamic DNS), SNMP (Simple Network Management Protocol), FTP (File Transfer Protocol), the NTP server, and Diffserv can be configured on the “Network” page. (®page 144)
[Schedule] button
Displays the “Schedule” page. On the “Schedule” page, it is possible to designate time zones to allow to receive alarm input or to allow to activate the VMD detection function. (®page 182)
[Maintenance] button
Displays the “Maintenance” page. System log check, firmware upgrade, status check and initialization of the setup menu can be carried out on the “Maintenance” page. (®page 189)
Camera title
The title of the camera whose settings are currently being configured will be displayed.
Setup page
Pages of each setup menu will be displayed. There are tabs for some setup menus.
46 Operating Instructions
Page 47

10 Configure the basic settings of the camera [Basic]

10 Configure the basic settings of the camera [Basic]
The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.

10.1 Configure the basic settings [Basic]

Click the [Basic] tab on the “Basic” page. (®page 41, page 43) The settings such as the camera title, time and date, etc. can be configured on this page.
[Language]
Select the language to initially display when the camera is accessed from the following. Auto/English/Japanese/Italian/French/German/Spanish/Chinese/Russian/Portuguese
Auto: The language used by the browser is automatically selected. If the language used by the browser
is not supported by the camera, English is selected.
Default: Auto
The language displayed on the “Live” page can also be changed. (®page 9)
[Camera title]
Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will be displayed in the “Camera title” field.
Operating Instructions 47
Page 48
10 Configure the basic settings of the camera [Basic]
Available number of characters: 0 - 20 characters
Unavailable characters: " &
Default: The model No. is displayed.
[Date/time]
Enter the current time and date. When “12h” is selected for “Time display format”, “AM” or “PM” can be selected.
Available range: Jan/01/2013 00:00:00 - Dec/31/2035 23:59:59
IMPORTANT
Use an NTP server when the more accurate time & date setting is required for the system operation.
(®page 155)
[Time display format]
Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”. To hide time and date, select “Off”.
Default: 24h
[Date/time display format]
Select a date/time display format. When “2013/04/01 13:10:00” is set for “Date/time” after selecting “24h” for “Date/time display format”, time & date will be respectively displayed as follows.
DD/MM/YYYY: 01/04/2013 13:10:00
MM/DD/YYYY: 04/01/2013 13:10:00
DD/Mmm/YYYY: 01/Apr/2013 13:10:00
YYYY/MM/DD: 2013/04/01 13:10:00
Mmm/DD/YYYY: Apr/01/2013 13:10:00
Default: Mmm/DD/YYYY
[NTP]
When “NTP >>” is clicked, the [Advanced] tab of the “Network” page will be displayed. (®page 155)
[Time zone]
Select a time zone corresponding to the location where the camera is in use.
Default: (GMT +09:00) Osaka, Sapporo, Tokyo
[Summer time (daylight saving)]
Select “In”, “Out” or “Auto” to determine whether or not to apply daylight saving time. Configure this setting if the summer time (daylight saving time) is applied in the location where the camera is in use.
In: Applies summer time. An asterisk (*) will be displayed on the left side of the displayed time and date.
Out: Does not apply summer time.
Auto: Applies summer time in accordance with the settings for “Start time & date” and “End time &
date” (month, week, day of the week, time).
Default: Out
[Start time & date] [End time & date]
When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the end time (month, week, day of the week, time).
[Camera title on screen]
Select “On” or “Off” to determine whether or not to display the camera title on the screen. When “On” is selected, the character string entered for “Camera title on screen (0-9, A-Z)” will be displayed at the position selected for “OSD”.
Default: Off
48 Operating Instructions
Page 49
S P N310
S P N310
S P N311
S P N311
S P N310
S P N310
S P N311
S P N311
10 Configure the basic settings of the camera [Basic]
[Camera title on screen (0-9, A-Z)]
Enter a character string to be displayed on the image.
Available number of characters: 0 - 20 characters
Available characters: 0-9, A-Z and the following marks.
! " # $ % & ' ( ) * + , - . / : ; = ?
Default: None (blank)
[OSD] - [Position]
Select the position where the time and date and a character string to be displayed on the image of the “Live” page.
Upper left: The above information will be displayed at the upper left corner of the main area on the
“Live” page.
Lower left: The above information will be displayed at the lower left corner of the main area on the
“Live” page.
Upper right: The above information will be displayed at the upper right corner of the main area on the
“Live” page.
Lower right: The above information will be displayed at the lower right corner of the main area on the
“Live” page.
Default: Upper left
[Brightness status display]
Select “On” or “Off” to determine whether or not to display the status of brightness on images displayed on the “Live” page when adjusting brightness.
Default: On
[Upside-down]
Select “On” or “Off” to determine whether or not to turn the image upside-down.
Default: Off
[Indicator]
Determine whether or not to use the following indicators. Select “On” to use the following indicators to check the operational status by lighting them. Select “Off” to turn off the indicators at all times.
Link indicator (LINK) Access indicator (ACT) SD memory card error indicator/F.A. indicator (SD ERROR/F.A.) SD memory card error indicator/ABF indicator (SD ERROR/ABF) SD MOUNT indicator (SD MOUNT)
Default: On
Note
Link indicator (LINK) (orange): This indicator will light when communication with the connected
device is available.
Access indicator (ACT) (green): This indicator will blink when accessing a network.
SD memory card error indicator/F.A. indicator (SD ERROR/F.A.) (red)
error occurred in the SD memory card. This LED will blink once when the focus assist function is being activated, or the focus adjustment is complete, or "best focus" is displayed on screen. Except when the focus assist is being used, when the indicator lights or blinks, it indicates that an error occurred in the SD memory card.
SD memory card error indicator/ABF indicator (SD ERROR/ABF) (red)
error occurred in the SD memory card. This LED will blink in the process of the auto back focus function and blinking will stop when the focus adjustment is complete. Except when the auto back focus is being used, when the indicator lights or blinks, it indicates that an error occurred in the SD memory card.
: Lights when an
: Lights when an
Operating Instructions 49
Page 50
10 Configure the basic settings of the camera [Basic]
SD MOUNT indicator (SD MOUNT): Lights when data can be saved to the SD memory card. It blinks
or is off when data cannot be saved to the SD memory card.
Indicator is off: Indicates “Not use” is selected for SD memory card, or an error occurred for SD
memory card.
Indicator blinks: Indicates the SD memory card is being recognized or is performing the necessary
processing for the SD memory card to be removed.
Indicator lights: Indicates data can be saved to the SD memory card.
[Alarm status update mode]
Select an interval of the camera status notification from the following. When the status of the camera changes, the alarm occurrence indication button, the [AUX] button or the SD saving status indicator will be displayed to notify of the camera status.
Polling(30s): Updates the status each 30 seconds and provide notification of the camera status.
Real time: Provide notification of the camera status when the status has changed.
Default: Real time
Note
Depending on the network environment, notification may not be provided in real time.
When multiple cameras are using the same “Alarm status reception port”, even if “Real time” is selected
for “Alarm status update mode”, status notification is not provided in real time. In this case, change the “Alarm status reception port” settings.
[Alarm status reception port]
When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent.
Available port number: 1 - 65535
Default: 31004
The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 123, 161, 162, 443, 995, 10669, 10670
[Viewer software (nwcv4Ssetup.exe)] - [Automatic installation]
Determine whether or not to install the viewer software from this camera.
On: Installs the viewer software from the camera automatically.
Off: The viewer software cannot be installed from the camera.
Default: On
[Viewer software (nwcv4Ssetup.exe)] - [Smoother live video display on the browser (buffering)]
Perform settings to display camera images on the viewer software.
On: Images are temporarily stored on the computer and are displayed smoother.
Off: Images are displayed in real-time and are not stored on the computer.
Default: On
IMPORTANT
It is impossible to display images and to receive/transmit audio between the camera and the PC when
the viewer software “Network Camera View 4S” is not installed on the PC.
The number of the viewer software installations can be checked on the [Upgrade] tab of the
“Maintenance” page.
[Monitor out]
Select the video format outputted from the MONITOR OUT terminal to the adjustment monitor. Switch priority/NTSC/PAL Default: Switch priority
50 Operating Instructions
Page 51
10 Configure the basic settings of the camera [Basic]
Note
Monitor out is intended for use when performing tasks, such as checking the angle of viewable images,
with a video receiving device when installing or servicing the camera, and cannot be used for recording or surveillance purposes.
When NTSC or PAL is selected, the NTSC/PAL switch of the camera cannot be used to change the
monitor output.

10.2 Configure the Internet settings [Internet]

Click the [Internet] tab of the “Basic” page. (®page 41, page 43) The settings relating to UPnP (Auto port forwarding), DDNS (Viewnetcam.com), and network settings for the Internet can be configured on this page.
[UPnP (Auto port forwarding)]
Select “On” or “Off” to determine whether or not to use the port forwarding function of the router. To use the auto port forwarding function, the router in use must support UPnP and the UPnP must be enabled.
Default: Off
Note
Due to auto port forwarding, the port number may sometimes be changed. When the number is
changed, it is necessary to change the port numbers registered in the PC and recorders, etc.
The UPnP function is available when the camera is connected to the IPv4 network. IPv6 is not
supported.
To check if auto port forwarding is properly configured, click the [Status] tab on the “Maintenance” page,
and check that the “Enable” is displayed for “Status” of “UPnP”. (®page 191) When “Enable” is not displayed, refer to “Cannot access the camera via the Internet.” in 21 Troubleshooting.
When the “UPnP (Auto port forwarding)” setting is changed, the “Auto port forwarding” setting under
“UPnP” on the [Advanced] tab of the “Network” page also changes to the same setting.
[Area]
Select the region where the camera is installed. If the camera is used outside of Japan, select “Global”. If the camera is used in Japan, select “Japan”. Japan/Global
[Service]
Select “Viewnetcam.com” or “Off” to determine whether or not to use “Viewnetcam.com”. By selecting “Viewnetcam.com” and clicking the [Set] button, the registration window for “Viewnetcam.com” will be displayed in a newly opened window. Follow the on-screen instructions to register with “Viewnetcam.com”.
Operating Instructions 51
Page 52
10 Configure the basic settings of the camera [Basic]
Refer to page 179 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information.
Default: Off
Note
When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page
also changes to the same setting.
[Recommended network setting for internet]
The recommended settings for connecting to the Internet are performed here. By clicking the [Set] button, a dialog displaying how the following settings will change is displayed. Click the [OK] button after checking the settings to change the settings to the displayed values.
[JPEG/H.264] tab on the “Image/Audio” page
[JPEG(1)]
[Image capture size]: VGA/640x360
[JPEG(2)]
[Image capture size]: QVGA/320x180
[JPEG(3)]
[Image capture size]: 160x120/160x90
[H.264(1)]/[H.264(2)]/[H.264(3)]/[H.264(4)]
[Internet mode (over HTTP)]: On [Transmission priority]: Best effort [Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(1)]
[Image capture size]: 1280x960/1280x720 [Max bit rate (per client)*]: Max. 1024 kbps, Min. 256 kbps
[H.264(2)]
[Image capture size]: VGA/640x360 [Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(3)]
[Image capture size]: QVGA/320x180 [Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[H.264(4)]
[Image capture size]: 160x120/160x90 [Max bit rate (per client)*]: Max. 1024 kbps, Min. 128 kbps
[Network] tab on the “Network” page
[Common]
[Max RTP packet size]: Limited(1280byte) [HTTP max segment size(MSS)]: Limited(1280byte)
52 Operating Instructions
Page 53
10 Configure the basic settings of the camera [Basic]

10.3 Configure the settings relating to the SD memory card [SD memory card]

Click the [SD memory card] tab on the “Basic” page. (®page 41, page 43) The settings relating to the SD memory card can be configured on this page.
Operating mode
[SD memory card]
Select “Use” or “Not use” to determine whether or not to use the SD memory card.
Default: Use
[Audio recording]
Select whether or not to save audio data when saving video data in MP4 format.
Off: Does not save audio data to videos (MP4 format).
On: Saves audio data (AAC-LC format) to videos (MP4 format).
Default: Off
Operating Instructions 53
Page 54
10 Configure the basic settings of the camera [Basic]
[Remaining capacity notification]
When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following. 50%/ 20%/ 10%/ 5%/ 2%
Default: 50%
Note
Notification will be provided each time the remaining capacity of the SD memory card reached the
values above. For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%, 5% and 2% when “50%” is selected. Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value.
[Overwrite]
Determine whether or not to overwrite when the remaining capacity of the SD memory card becomes insufficient.
On: Overwrites when the remaining capacity of the SD memory card becomes insufficient. (The oldest
image is the first to be overwritten.)
Off: Stops saving images on the SD memory card when the SD memory card becomes full.
Default: Off
IMPORTANT
Select “Not use” when operating without an SD memory card.
Before removing the SD memory card from the camera, it is necessary to select “Not use” first. When
removing SD memory card, make sure that the green indicator turns off when the SD ON/OFF button is pressed and held down (about 2 seconds). The recorded data may become corrupted if the SD memory card is removed when the SD MOUNT indicator is lit in green.
When an SD memory card is replaced after pressing and holding (about 2 seconds) the SD ON/OFF
button, press the SD ON/OFF button and confirm that the SD MOUNT indicator is lit in green. If the SD ON/OFF button was not pressed, the SD MOUNT indicator will light in green for about 5 minutes after replacing the SD memory card.
When an SD memory card is inserted when “Use” is selected, data will be saved in accordance with
the setting of “Save trigger”.
After inserting the SD memory card, it is necessary to select “Use” to use the SD memory card.
When the image refresh interval is short, notification/recording timing or interval may become incorrect.
Notification/recording may also not be performed correctly as configured when multiple users are receiving images. In this case, set the refresh interval longer.
There are limited times to overwrite on an SD memory card. When having a high frequency of
overwriting, the lifetime of the SD memory card may become shorter.
A lifetime of an SD memory card should be influenced by the number of the image files stored and log
savings on the SD memory card. Selecting “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” for “Recording format” can reduce the number of files that can be stored on the SD memory card.
If the data writing speed goes down after data is repeatedly written on an SD memory card, we
recommend replacing the SD memory card.
SD memory card security settings
[Alteration detection information addition]
Select whether or not to add information to enable detection when the data in the SD memory card is altered. Alteration detection supports video data (MP4 format) only and can be checked using exclusive software. Click the [Setup>>] button to display the setup menu that can configure the settings relating to alteration detection information addition. The setup menu will be displayed in a newly opened window.
54 Operating Instructions
Page 55
10 Configure the basic settings of the camera [Basic]
[Lock the SD memory card]
Configure a password for the SD memory card. When configuring a password, devices other than the camera will be unable to write to or read the SD memory card. If the SD memory card is stolen or lost, the risk of recorded data being leaked can be reduced.
[Set]
When an SD memory card with no configured password is inserted, a password can be configured using the [Set] button.
[Password]/[Retype password]
Enter the password.
Available number of characters: 4 - 16 characters
Unavailable characters: " &
Default: None (blank)
[Remove]
When an SD memory card with a configured password is inserted, the password can be removed using the [Remove] button.
[Password]
Enter the password.
Available number of characters: 4 - 16 characters
Unavailable characters: " &
Default: None (blank)
[Change]
When an SD memory card with a configured password is inserted, the password can be changed using the [Change] button.
[Old password]/[New password]/[Retype new password]
Enter the password.
Operating Instructions 55
Page 56
10 Configure the basic settings of the camera [Basic]
Available number of characters: 4 - 16 characters
Unavailable characters: " &
Default: None (blank)
[Status]
Display the configuration status of the password lock.
Lock: A password is configured on the SD memory card, and the lock function is enabled.
Unlock: The lock function is disabled.
Password is set.: The password is configured correctly.
Error(Unsupported SD memory card): A card that does not support password lock is inserted. Check
that an SDHC memory card or SDXC memory card is inserted.
Error(Password mismatch): The SD memory card cannot be used because the password configured for
the SD memory card and the password configured for the camera do not match. Check that the passwords are correct.
Error(Undefined error): Displays when the SD memory card is formatting, locked (write-protected), or
when an error occurs in the SD memory card. Check the SD memory card.
Note
The password lock function supports only SDHC memory cards and SDXC memory cards.
When a card that does not support password lock is inserted in SD memory card, this function is unavailable.
If you will use the SD memory card on a device other than the camera with password lock configured,
remove the password using the password lock remove button before removing the SD memory card. The password cannot be removed on devices (such as PCs) other than the camera.
When the “Status” of “SD memory card password lock” is “Lock”, if an SD memory card with no
configured password is inserted, the password is automatically configured to the SD memory card.
IMPORTANT
If you forget the configured password, the password cannot be removed. The SD memory card with
the configured password will become unusable, so manage passwords with great care.
If you forget the configured password and you want to replace the SD memory card with a new one,
perform 1 of the following steps to set the “Status” of “SD memory card password lock” to “Unlock” before replacing the SD memory card.
Use the password lock remove button to enter a password and then press the [Set] button. In this
case, even if you enter an incorrect password, the “Status” will change to “Unlock”.
Initialize settings from the “Maintenance” page (®page 189).
Recording stream 1/Recording stream 2
[Recording format]
Select the type of image data to be recorded on the SD memory card. “Off” can only be selected for the “Recording format” of “Recording stream 2”. “JPEG(1)”, “JPEG(2)”, and “JPEG(3)” can only be selected for the “Recording format” of “Recording stream 1”.
Off: Does not record data.
JPEG(1): Records still image data (JPEG(1)). The data is recorded in accordance with the settings of
“JPEG(1)” on the [JPEG/H.264] tab of the “Image/Audio” page.
JPEG(2): Records still image data (JPEG(2)). The data is recorded in accordance with the settings of
“JPEG(2)” on the [JPEG/H.264] tab of the “Image/Audio” page.
JPEG(3): Records still image data (JPEG(3)). The data is recorded in accordance with the settings of
“JPEG(3)” on the [JPEG/H.264] tab of the “Image/Audio” page.
56 Operating Instructions
Page 57
10 Configure the basic settings of the camera [Basic]
H.264(1): Records video data (H.264(1)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(1)” on the [JPEG/H.264] tab of the “Image/Audio” page.
H.264(2): Records video data (H.264(2)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(2)” on the [JPEG/H.264] tab of the “Image/Audio” page.
H.264(3): Records video data (H.264(3)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(3)” on the [JPEG/H.264] tab of the “Image/Audio” page.
H.264(4): Records video data (H.264(4)) in the MP4 video encoding format. The data is recorded in
accordance with the settings of “H.264(4)” on the [JPEG/H.264] tab of the “Image/Audio” page.
Default: Recording stream 1: JPEG(2) Recording stream 2: Off
IMPORTANT
If an SD memory card with an SD Speed Class other than 10 is used, set the maximum combined bit
rate of “H.264(1)”, “H.264(2)”, “H.264(3)”, and “H.264(4)” selected in “Recording format”. (up to 6 Mbps)
If an SD memory card with an SD Speed Class 10 is used, set the maximum combined bit rate of “H.
264(1)”, “H.264(2)”, “H.264(3)”, and “H.264(4)” selected in “Recording format”. (up to 16 Mbps)
For SD memory cards with an SD Speed Class 10, use a card that supports UHS-I (Ultra High
Speed-I).
Note
When “H.264(1)” is selected, the settings for “H.264(1)” on the [JPEG/H.264] tab of the “Image/
Audio” page will be changed to the settings for “H.264(1) & recording”. When “H.264(2)” is selected, the settings for “H.264(2)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(2) & recording”. When “H.264(3)” is selected, the settings for “H.264(3)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(3) & recording”. When “H.264(4)” is selected, the settings for “H.264(4)” on the [JPEG/H.264] tab of the “Image/ Audio” page will be changed to the settings for “H.264(4) & recording”.
When using the SD memory recording function of a Panasonic network disk recorder, select
“JPEG(1)” for “Recording format” of “Recording stream 1”.
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, the settings
of the following functions may be corrected.
When “VBR” or “Best effort” is selected for “Transmission priority”, “Frame rate” is set. When “High” or “Middle” is selected for “Burst tolerance level”, “Low” is set. When “2s”, “3s”, “4s” or “5s” is selected for “Refresh interval”, “1s” is set.
When “On” is selected for “Alteration detection information addition”, “Compression” cannot be
changed to “JPEG(1)”, “JPEG(2)”, or “JPEG(3)”.
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, the name of
the saved file will be given automatically.
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, the number
of users that can access the camera may be reduced.
If “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for the “Recording format” of “Recording stream 1”,
and “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for the “Recording format” of “Recording stream 2”, the maximum bit rate that can be selected for H.264 is limited.
When “On” is selected for “Audio recording”, the maximum value of the available bit rate for H.264 will
be limited.
When “On” is selected for “Alteration detection information addition”, the maximum value of the
available bit rate for H.264 will be limited.
[Save trigger]
Select a trigger to save images on the SD memory card from the following.
Operating Instructions 57
Page 58
10 Configure the basic settings of the camera [Basic]
FTP error: Saves images when images have failed to transmit to the FTP server by the FTP periodic image
transmission function. Available only for the “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” images.
Alarm input: Saves images at an alarm occurrence.
Manual: Saves images manually.
Schedule: Saves images in accordance with the settings for “Schedule” (®page 182). Available only for
the “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” images.
Default: Recording stream 1: FTP error Recording stream 2: Alarm input
Note
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, “FTP
error” is unavailable.
When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, “Schedule” is
unavailable.
JPEG recording(Manual)
This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, and “Manual” is selected for “Save trigger”.
[File name]
Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.
File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
Available number of characters: 1 - 8 characters
Unavailable characters: " & * / : ; < > ? \ |
[Image saving interval]
When “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory card from the following.
0.1fps/0.2fps/0.33fps/0.5fps/1fps
Default: 1fps
JPEG recording(Alarm)
This setting is only available when “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Recording format”, and “Alarm input” is selected for “Save trigger”.
58 Operating Instructions
Page 59
10 Configure the basic settings of the camera [Basic]
[File name]
Enter the file name used for the image to be saved on the SD memory card. The file name will be as follows.
File name: [“Entered file name” + “Time and date (year/ month/ day/ hour/ minute/ second)”] + “Serial
number”
Available number of characters: 1 - 8 characters
Unavailable characters: " & * / : ; < > ? \ |
[Image saving interval/Number of images to be saved(Pre alarm)] - [Image saving interval]
When “Alarm input” is selected for “Save trigger”, select a pre alarm interval (frame rate) of saving images on the SD memory card from the following.
0.1fps/0.2fps/0.33fps/0.5fps/1fps
Default: 1fps
[Image saving interval/Number of images to be saved(Pre alarm)] - [Number of images to be saved]
Select a number of pre alarm images to be saved on the SD memory card from the following. Off/1pic/2pics/3pics/4pics/5pics
Default: Off
[Image saving interval/Number of images to be saved(Post alarm)] - [Image saving interval]
When “Alarm input” or “Manual” is selected for “Save trigger”, select an interval (frame rate) of saving images on the SD memory card from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps
Default: 1fps
[Image saving interval/Number of images to be saved(Post alarm)] - [Number of images to be saved]
Select a number of alarm images to be saved on the SD memory card from the following. 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 2000pics/ 3000pics
Default: 100pics
H.264 recording(Alarm)
This setting is only available when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”, is selected for “Recording format” of the SD memory card, and “Alarm input” is selected for “Save trigger”.
[Pre alarm (recording) duration]
Determine whether or not to perform the pre alarm recording. Set the duration to save image data on the SD memory card. Off/ 2s/ 3s/ 4s/ 5s/ 10s/ 15s/ 20s/ 25s/ 40s/ 50s/ 60s/ 90s/ 120s
Default: Off
Note
The available values change depending on the H.264 bit rate selected for recording. As the selected
bit rate increases, the available maximum value for the pre alarm duration decreases.
Operating Instructions 59
Page 60
10 Configure the basic settings of the camera [Basic]
[Post alarm (recording) duration]
Set the duration to save image data on the SD memory card after an alarm occurrence. 10s/ 20s/ 30s/ 40s/ 50s/ 60s/ 120s/ 180s/ 240s/ 300s
Default: 30s
* The actual recording time may sometimes be longer than the duration selected for this setting.
SD memory card information
[Remaining capacity]
Capacity and remaining capacity of the SD memory card will be displayed. Depending on the status of the SD memory card, the size indications will differ as follows.
Indication
--------MB/--------MB No SD memory card is inserted. Failed to obtain available capacity due to error, etc.
********MB/********MB The SD memory card is unformatted, or locked (write-protected).
########MB/########MB The password lock of the SD memory card cannot be removed.
Note
Description
When “Off” is selected for “Overwrite” and the available size of the SD memory card is “0 MB”, images
will not be saved on the SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 121, page 131)
[Format]
To format the SD memory card, click the [Execute] button.
IMPORTANT
Before formatting the SD memory card, it is necessary to select “Use” for “SD memory card” on the
[SD memory card] tab of the “Basic” page (®page 53) and “Off” for “FTP periodic image transmission” on the [Advanced] tab of the “Network” page (®page 154).
Use the SD memory card after formatting it using the [SD memory card] tab. If using the SD memory
card that has not been formatted on the [SD memory card] tab, the following functions may not work correctly.
Save/obtain images that failed to transmit to the FTP server using the FTP periodic image
transmission function
Save/obtain alarm images Save/obtain images saved manually Save/obtain images in accordance with the schedule settings Save/obtain the alarm logs, the manual/schedule logs, the FTP error logs and the system logs Save/obtain images recorded using the SD memory recording function of Panasonic network disk
recorder
Play/download images on the SD memory card
When an SD memory card is formatted while another user is in operation, the operation will be
canceled.
It is impossible to access the SD memory card during the process of formatting.
All data saved on the SD memory card will be deleted when the SD memory card is formatted.
Do not turn off the power of the camera during the process of formatting.
After formatting the SD memory card, available size may be smaller than the total size since the default
directory is automatically created in the SD memory card.
60 Operating Instructions
Page 61
10 Configure the basic settings of the camera [Basic]
Recommended SD memory card
Manufactured by Panasonic (option)
SDXC memory card: 64 GB SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 2 GB (except miniSD card and microSD card)
Use an SD memory card formatted compliant with the SD memory card standard at the default.
SD memory card images
[Access img.]
Images on the SD memory card can be obtained. Click the [Execute] button. Refer to page 70 for how to access images.

10.4 Configure the settings relating to alteration detection [Alteration detection]

Selecting alteration detection enables detection using exclusive software when the data on the SD memory card is altered. Alteration detection supports video files (MP4 format) only. Refer to page 63 for information on how to configure alteration detection. For further information about exclusive software for alteration detection and how to use it, refer to our website below. http://security.panasonic.com/pss/security/support/info.html
[Alteration detection information addition]
Select whether or not to give information for alteration detection to video files (MP4 format) to be saved on the SD memory card.
Operating Instructions 61
Page 62
10 Configure the basic settings of the camera [Basic]
Note
When the self-signed certificate or certificate (security certificate) issued by CA (Certificate Authority)
is not valid, “On” cannot be selected.
When “JPEG(1)”, “JPEG(2)”, or “JPEG(3)” is selected for “Compression” of “Recording stream 1”,
“On” cannot be selected.
[CRT key generate]
CRT key (encryption key) used for alteration detection is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box.
[Self-signed Certificate - Generate]
The camera itself generates the security certificate used for alteration detection. (Self-signed certificate) To generate the self-signed certificate, click the [Execute] button to display the “Self-signed Certificate ­Generate” dialog box.
[Self-signed Certificate - Information]
Displays the information of the self-signed certificate. When the [Confirm] button is clicked, the registered information of the self-signed certificate will be displayed in the “Self-signed Certificate - Confirm” dialog box. When the [Delete] button is clicked, the generated self-signed certificate will be deleted.
[Self-signed Certificate - Certificate download]
Downloads the self-signed certificate. When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive software, the downloaded certificate is used.
[CA Certificate - Generate Certificate Signing Request]
When using the security certificate issued by CA as the security certificate used for alteration detection, the CSR (Certificate Signing Request) will be generated. To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing Request” dialog window.
[CA Certificate - Certificate install]
Installs the certificate (security certificate) issued by CA and displays the information of the installed certificate. To install the certificate, click the [Browse...] button to display the [Open] dialog box, and select the file of the certificate issued by CA, and click the [Execute] button. If the certificate is already installed, the file name of the installed certificate will be displayed.
[CA Certificate - Information]
Displays the information of the certificate issued by CA. When the [Confirm] button is clicked, the registered information of the installed certificate will be displayed in the “CA Certificate - Confirm” dialog box. If the certificate is not installed, the content of the generated CSR file will be displayed. When the [Delete] button is clicked, the installed certificate will be deleted.
[CA Certificate - Certificate download]
Downloads the certificate issued by CA from the camera. When implementing alteration detection of video data (MP4 files) on the SD memory card using exclusive software, the downloaded certificate is used.
IMPORTANT
Before deleting the valid certificate (security certificate), confirm that there is a backup file on the PC
or another media. The backup file will be required when installing the certificate again.
62 Operating Instructions
Page 63
Generation of the CRT key (encryption key)
Configuration of the alteration detection information addition
Application for the approval by CA
(Certificate Authority) - Issue of the certificate
Generation of CSR (Certificate Signing Request)
Installation of the certificate
Generation of the self-signed certificate
When using the certificate issued by CAWhen using the self-signed certificate
10 Configure the basic settings of the camera [Basic]

10.5 How to configure alteration detection settings

The settings relating to alteration detection that detects when data in the SD memory card is altered or edited can be configured on this page.
The alteration detection settings will be configured in the following procedure.

10.5.1 Generation of the CRT key (encryption key)

IMPORTANT
When the self-signed certificate or certificate (security certificate) issued by CA is valid, it is impossible
to generate the CRT key.
When the certificate (security certificate) issued by CA is used, the available key size varies depending
on the CA. Check the available key size in advance.
To generate the CRT key, it may take about 2 minutes. Do not operate the web browser until the
generation of CRT key is complete. While the CRT key is being generated, the refresh interval and line speed may be lower.
Operating Instructions 63
Page 64
10 Configure the basic settings of the camera [Basic]
1. Click the [Execute] button of “CRT key generate”.
The “CRT key generate” dialog box will be displayed.
2. Click the [Execute] button.
The generation of CRT key will be started. When the generation is finished, the key size and generation
time & date of the generated key will be displayed on “Current CRT key”.
Note
To change (or update) the generated CRT key, perform step 1 to 2. The CRT key, self-signed certificate
and certificate issued by CA are valid in a set. When the CRT key is changed, it is necessary to re-generate the self-signed certificate or re-apply for the certificate issued by CA.
When the CRT key is updated, the log of the previous CRT key is saved. When the [History] button of
“Current CRT key” on the “CRT key generate” dialog box is clicked, the “Previous CRT key” dialog box will be displayed, and it is possible to check the key size and generation time & date of the previous key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one.

10.5.2 Generation of the self-signed certificate (security certificate)

IMPORTANT
If the CRT key is not generated, it is impossible to generate the self-signed certificate.
64 Operating Instructions
Page 65
10 Configure the basic settings of the camera [Basic]
1. Click the [Execute] button of “Self-signed Certificate - Generate”.
The “Self-signed Certificate - Generate” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Item
[Common Name] Enter the camera address or host name. 64 characters
[Country] Enter the country name. (Omission is OK.) 2 characters (Country code)
[State] Enter the state name. (Omission is OK.) 128 characters
[Locality] Enter the locality name. (Omission is OK.) 128 characters
[Organization] Enter the organization name. (Omission is OK.) 64 characters
[Organizational Unit]
[CRT key] Displays the key size and generation time & date
Note
Enter the unit name of the organization. (Omission is OK.)
of the current key.
Description Available number of characters
64 characters
The available characters for [Common Name], [State], [Locality], [Organization], [Organizational
Unit] are 0-9, A-Z, a-z and the following marks.
- . _ , + / ( )
When entering the IPv6 address for “Common Name”, put the address in brackets [ ].
Example: [2001:db8::10]
3. Click the [OK] button after entering the items.
The self-signed certificate will be generated.
Note
The information of the generated self-signed certificate will be displayed on “Self-signed
Certificate” - “Information”. Depending on the status of the self-signed certificate, the following are displayed.
Operating Instructions 65
Page 66
10 Configure the basic settings of the camera [Basic]
Indication Description
Not generated The self-signed certificate are not generated.
Invalid (Reason: CA Certificate installed) The self-signed certificate has already been
generated, and the certificate issued by CA has been installed.
In this case, the server certificate is validated.
Common name of the self-signed certificate
The self-signed certificate has already been generated and validated.
When the [Confirm] button is clicked, the registered information of the self-signed certificate
(security certificate) will be displayed in the “Self-signed Certificate - Confirm” dialog box.
When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will
be deleted.
When “On” is selected for “Alteration detection information addition”, it is impossible to delete the
self-signed certificate.

10.5.3 Generation of CSR (Certificate Signing Request)

IMPORTANT
If the CRT key is not generated, it is impossible to generate the CSR.
Before generating the CSR file, configure the following settings on [Internet Options] of the web browser
in advance. Click [Internet Options...] under [Tools] of the menu bar of Internet Explorer, and then click the [Security] tab.
Register the camera for [Trusted Sites]. Click the [Custom Level...] button to open the [Security Setting] window, and check the [Enable]
radio button of [File Download] under [Downloads].
Click the [Custom Level...] button to open the [Security Setting] window, and check the [Enable]
radio button of [Automatic prompting for file downloads] under [Downloads].
66 Operating Instructions
Page 67
10 Configure the basic settings of the camera [Basic]
1. Click the [Execute] button of “CA Certificate - Generate Certificate Signing Request”.
The “CA Certificate - Generate Certificate Signing Request” dialog box will be displayed.
2. Enter the information of the certificate to be generated.
Item
[Common Name] Enter the camera address or host name. 64 characters
[Country] Enter the country name. 2 characters (Country code)
[State] Enter the state name. 128 characters
[Locality] Enter the locality name. 128 characters
[Organization] Enter the organization name. 64 characters
[Organizational Unit]
[CRT key] Displays the key size and generation time & date
Enter the unit name of the organization. 64 characters
of the current key.
Description Available number of characters
3. Click the [OK] button after entering the items.
The [Save As] dialog box will be displayed.
4. Enter a file name for the CSR in the [Save As] dialog box to save on the PC.
The saved CSR file will be applied to the CA.
IMPORTANT
The certificate will be issued for the set of the generated CSR and CRT key. If the CRT key is
re-generated or updated after applying to the CA, the issued certificate will be invalidated.
Note
This camera generates the CSR file in the PEM format.
Operating Instructions 67
Page 68
10 Configure the basic settings of the camera [Basic]

10.5.4 Installation of the certificate issued by CA

IMPORTANT
If the CSR file is not generated, it is impossible to install the certificate (security certificate) issued by
CA.
For the installation, the certificate issued by CA is required.
1. Click the [Browse...] button of “CA Certificate - Certificate install”.
The [Open] dialog box will be displayed.
2. Select the certification file and click the [Open] button. Then, click the [Execute] button.
The certification will be installed.
Note
The host name registered in the installed certificate will be displayed on “CA Certificate -
Information”. Depending on the status of the certificate, the following are displayed.
Indication
Invalid The server certification is not installed.
[Host name of the certificate] The certificate has already been installed and
validated.
Expired The certification has already expired.
Description
When the [Confirm] button is clicked, the registered information of the installed certificate will be
displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).)
When the [Delete] button is clicked, the installed server certificate will be deleted.
When “On” is selected for “Alteration detection information addition”, it is impossible to delete the
certificate issued by CA.
To change (or update) the certificate issued by CA, perform step 1 and 2.
IMPORTANT
Before deleting the valid certificate (security certificate), confirm that there is a backup file on the PC
or another media. The backup file will be required when installing the certificate again.
The expiration date of the certificate issued by CA can be checked by double-clicking the server
certification file issued by CA.
68 Operating Instructions
Page 69
10 Configure the basic settings of the camera [Basic]

10.5.5 Configuration of alteration detection

1. Select “On” for “Alteration detection information addition”, and click the [Set] button.
2. Extensive information for alteration detection will be added to video files (MP4 format) recorded after
changing the setting.
IMPORTANT
When the “Alteration detection information addition” setting is changed, manual recording on the SD
memory card will stop. Start manual saving again as necessary.
Note
Alteration detection can be performed on video files (MP4 format) recorded when “On” is selected for
“Alteration detection information addition” using exclusive software. For further information about exclusive software and how to use it, refer to our website below. http://security.panasonic.com/pss/security/support/info.html
Operating Instructions 69
Page 70
10 Configure the basic settings of the camera [Basic]

10.6 Access copy images saved on the SD memory card onto the PC [SD memory card images]

Click the [SD memory card] tab on the “Basic” page. (®page 41, page 43) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow” for “FTP access to camera” on the [Network] tab of the “Network” page. (®page 144)
IMPORTANT
It may sometimes be impossible to operate when another user is accessing images on the SD memory
card. In this case, retry later.
Depending on the settings of a proxy server or a firewall, images may not be obtained via a network.
In this case, refer to the network administrator.
1. Click the [Execute] button.
The user authentication window will be displayed.
2. Click the [OK] button after entering the user name and password of the camera administrator.
The folder in which images are to be saved will be displayed.
Note
When the FTP server of the camera is logged to access images, the SD memory card is assigned to
Drive B. Images are saved in different directories according to “Save trigger”. Move to the directory corresponding to the desired images and copy them. Refer to page 216 for further information about the directory structure.
70 Operating Instructions
Page 71
10 Configure the basic settings of the camera [Basic]
Possible number of JPEG images that can be saved on the SD memory card (as indications)
IMPORTANT
The numbers on the following table are just indications. They are not actual numbers of images that
can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved.
Note
All values are approximate.
Image capture size: 1280x960
Capacity of SD
memory card
64 GB 128,000 160,000 192,000 224,000 256,000
32 GB 64,000 80,000 96,000 112,000 128,000
16 GB 32,000 40,000 48,000 56,000 64,000
8 GB 16,000 20,000 24,000 28,000 32,000
4 GB 8,000 10,000 12,000 14,000 16,000
2 GB 4,000 5,000 6,000 7,000 8,000
Capacity of SD
memory card
64 GB 320,000 448,000 512,000 576,000 640,000
32 GB 160,000 224,000 256,000 288,000 320,000
16 GB 80,000 112,000 128,000 144,000 160,000
8 GB 40,000 56,000 64,000 72,000 80,000
0 Super fine 1 Fine 2 3 4
5 Normal 6 7 8 9 Low
Image quality
Image quality
4 GB 20,000 28,000 32,000 36,000 40,000
2 GB 10,000 14,000 16,000 18,000 20,000
Operating Instructions 71
Page 72
10 Configure the basic settings of the camera [Basic]
Image capture size: 1280x720
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 135,600 204,800 256,000 281,600 332,800
32 GB 76,800 102,400 128,000 140,800 166,400
16 GB 38,400 51,200 64,000 70,400 83,200
8 GB 19,200 25,600 32,000 35,200 41,600
4 GB 9,600 12,800 16,000 17,600 20,800
2 GB 4,800 6,400 8,000 8,800 10,400
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 460,800 588,800 716,800 768,000 819,200
32 GB 230,400 294,400 358,400 384,000 409,600
16 GB 115,200 147,200 179,200 192,000 204,800
8 GB 57,600 73,600 89,600 96,000 102,400
4 GB 28,800 36,800 44,800 48,000 51,200
2 GB 14,400 18,400 22,400 24,000 25,600
72 Operating Instructions
Page 73
Image capture size: 800x600
10 Configure the basic settings of the camera [Basic]
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 204,800 320,200 384,000 486,400 563,200
32 GB 102,400 160,000 192,000 243,200 281,600
16 GB 51,200 80,000 96,000 121,600 140,800
8 GB 25,600 40,000 48,000 60,800 70,400
4 GB 12,800 20,000 24,000 30,400 35,200
2 GB 6,400 10,000 12,000 15,200 17,600
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 640,000 768,000 844,800 921,600 960,000
32 GB 320,000 384,000 422,400 460,800 480,000
16 GB 160,000 192,000 211,200 230,400 240,000
8 GB 80,000 96,000 105,600 115,200 120,000
4 GB 40,000 48,000 52,800 57,600 60,000
2 GB 20,000 24,000 26,400 28,800 30,000
Operating Instructions 73
Page 74
10 Configure the basic settings of the camera [Basic]
Image capture size: VGA
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 320,000 448,000 512,000 576,000 640,000
32 GB 160,000 224,000 256,000 288,000 320,000
16 GB 80,000 112,000 128,000 144,000 160,000
8 GB 40,000 56,000 64,000 72,000 80,000
4 GB 20,000 28,000 32,000 36,000 40,000
2 GB 10,000 14,000 16,000 18,000 20,000
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 704,000 832,000 896,000 960,000 1,024,000
32 GB 352,000 416,000 448,000 480,000 512,000
16 GB 176,000 208,000 224,000 240,000 256,000
8 GB 88,000 104,000 112,000 120,000 128,000
4 GB 44,000 52,000 56,000 60,000 64,000
2 GB 22,000 26,000 28,000 30,000 32,000
74 Operating Instructions
Page 75
Image capture size: 640x360
10 Configure the basic settings of the camera [Basic]
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 384,000 563,200 665,600 716,800 819,200
32 GB 192,000 281,600 332,800 358,400 409,600
16 GB 96,000 140,800 166,400 179,200 204,800
8 GB 48,000 70,400 83,200 89,600 102,400
4 GB 24,000 35,200 41,600 44,800 51,200
2 GB 12,000 17,600 20,800 22,400 25,600
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 998,400 1,075,200 1,254,400 1,280,000 1,305,600
32 GB 499,200 537,600 627,200 640,000 652,800
16 GB 249,600 268,800 313,600 320,000 326,400
8 GB 124,800 134,400 156,800 160,000 163,200
4 GB 62,400 67,200 78,400 80,000 81,600
2 GB 31,200 33,600 39,200 40,000 40,800
Operating Instructions 75
Page 76
10 Configure the basic settings of the camera [Basic]
Image capture size: 400x300
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 512,000 627,200 710,400 844,800 979,200
32 GB 256,000 313,600 355,200 422,400 489,600
16 GB 128,000 156,800 177,600 211,200 244,800
8 GB 64,000 78,400 88,800 105,600 122,400
4 GB 32,000 39,200 44,400 52,800 61,200
2 GB 16,000 19,600 22,200 26,400 30,600
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 1,216,000 1,536,000 1,920,000 2,176,000 3,648,000
32 GB 608,000 768,000 960,000 1,088,000 1,824,000
16 GB 304,000 384,000 480,000 544,000 912,000
8 GB 152,000 192,000 240,000 272,000 456,000
4 GB 76,000 96,000 120,000 136,000 228,000
2 GB 38,000 48,000 60,000 68,000 114,000
76 Operating Instructions
Page 77
Image capture size: QVGA
10 Configure the basic settings of the camera [Basic]
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 768,000 832,000 864,000 896,000 960,000
32 GB 384,000 416,000 432,000 448,000 480,000
16 GB 192,000 208,000 216,000 224,000 240,000
8 GB 96,000 104,000 108,000 112,000 120,000
4 GB 48,000 52,000 54,000 56,000 60,000
2 GB 24,000 26,000 27,000 28,000 30,000
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 1,024,000 1,152,000 1,216,000 1,280,000 1,344,000
32 GB 512,000 576,000 608,000 640,000 672,000
16 GB 256,000 288,000 304,000 320,000 336,000
8 GB 128,000 144,000 152,000 160,000 168,000
4 GB 64,000 72,000 76,000 80,000 84,000
2 GB 32,000 36,000 38,000 40,000 42,000
Operating Instructions 77
Page 78
10 Configure the basic settings of the camera [Basic]
Image capture size: 320x180
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800
32 GB 460,800 524,800 563,200 576,000 614,400
16 GB 230,400 262,400 281,600 288,000 307,200
8 GB 115,200 131,200 140,800 144,000 153,600
4 GB 57,600 65,600 70,400 72,000 76,800
2 GB 28,800 32,800 35,200 36,000 38,400
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 1,459,200 1,510,400 1,587,200 1,689,600 1,715,200
32 GB 729,600 755,200 793,600 844,800 857,600
16 GB 364,800 377,600 396,800 422,400 428,800
8 GB 182,400 188,800 198,400 211,200 214,400
4 GB 91,200 94,400 99,200 105,600 107,200
2 GB 45,600 47,200 49,600 52,800 53,600
78 Operating Instructions
Page 79
Image capture size: 160x120
10 Configure the basic settings of the camera [Basic]
Capacity of SD
memory card
0 Super fine 1 Fine 2 3 4
Image quality
64 GB 2,534,400 3,148,800 3,635,200 4,057,600 4,352,000
32 GB 1,267,200 1,574,400 1,817,600 2,028,800 2,176,000
16 GB 633,600 787,200 908,800 1,014,400 1,088,000
8 GB 316,800 393,600 454,400 507,200 544,000
4 GB 158,400 196,800 227,200 253,600 272,000
2 GB 79,200 98,400 113,600 126,800 136,000
Capacity of SD
memory card
5 Normal 6 7 8 9 Low
Image quality
64 GB 4,864,000 5,702,400 6,400,000 6,963,200 7,296,000
32 GB 2,432,000 2,851,200 3,200,000 3,481,600 3,648,000
16 GB 1,216,000 1,425,600 1,600,000 1,740,800 1,824,000
8 GB 608,000 712,800 800,000 870,400 912,000
4 GB 304,000 356,400 400,000 435,200 456,000
2 GB 152,000 178,200 200,000 217,600 228,000
Operating Instructions 79
Page 80
10 Configure the basic settings of the camera [Basic]
Image capture size: 160x90
Capacity of SD
memory card
64 GB 2,995,200 3,776,000 4,441,600 5,075,200 5,593,600
32 GB 1,497,600 1,888,000 2,220,800 2,537,600 2,796,800
16 GB 748,800 944,000 1,110,400 1,268,800 1,398,400
8 GB 374,400 472,000 555,200 634,400 699,200
4 GB 187,200 236,000 277,600 317,200 349,600
2 GB 93,600 118,000 138,800 158,600 174,800
Capacity of SD
memory card
64 GB 6,483,200 7,987,200 9,600,000 11,603,200 14,592,000
32 GB 3,241,600 3,993,600 4,800,000 5,801,600 7,296,000
16 GB 1,620,800 1,996,800 2,400,000 2,900,800 3,648,000
8 GB 810,400 998,400 1,200,000 1,450,400 1,824,000
0 Super fine 1 Fine 2 3 4
5 Normal 6 7 8 9 Low
Image quality
Image quality
4 GB 405,200 499,200 600,000 725,200 912,000
2 GB 202,600 249,600 300,000 362,600 456,000
Possible duration of H.264 images that can be saved on the SD memory card (as indications)
For possible duration of H.264 images that can be saved on the SD memory card, refer to our website below. http://security.panasonic.com/pss/security/support/info.html
80 Operating Instructions
Page 81
10 Configure the basic settings of the camera [Basic]

10.7 Configure the directory of the PC that images will be downloaded to [Log]

Click the [Log] tab on the “Basic” page. (®page 41, page 43) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
Alarm
The settings related to the directory of the PC that recorded images of when alarms occur will be downloaded to can be performed.
[Recording stream 1] - [Name of the destination directory for downloaded images]
Enter the name of the destination directory to which images recorded in the recording stream 1 are to be downloaded. For example, enter “C:\alarm” to designate the folder “alarm” under drive C.
Available number of characters: 3 - 128 characters
Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the
underscore (_).
[Recording stream 2] - [Name of the destination directory for downloaded images]
Enter the name of the destination directory to which images recorded in the recording stream 2 are to be downloaded. For example, enter “C:\alarm2” to designate the folder “alarm2” under drive C.
Available number of characters: 3 - 128 characters
Available characters: Alphanumeric characters, the slash (/), the backslash (\), the colon (:) and the
underscore (_).
Manual/Schedule
The settings related to the directory name of the PC that images recorded by manual saving or schedule saving will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”.
Operating Instructions 81
Page 82
10 Configure the basic settings of the camera [Basic]
Note
Schedule saving is available only when “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for
“Recording format”.
FTP error
The settings related to the directory name of the PC that recorded images of when FTP errors occur will be downloaded to can be performed. Designate the destination folder in the same manner as for “Alarm”.
IMPORTANT
When “Name w/o time&date” is selected for “File name” of “FTP periodic image transmission”on the
[Advanced] tab on the “Network” page, FTP error log and associated images will not be saved. To save them, select “Name w/time&date”. (®page 152)
Note
When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, “FTP
error” is unavailable.
[Permission level of viewing logs]
User level settings for viewing and operating “Log” on the “Live” page can be configured.
1. Level 1 only: only Level 1 users can view and operate the “Log”.
2. Level 2 or higher: only Level 1 and Level 2 users can view and operate the “Log”.
3. All users: all users can view and operate the “Log”. However, only Level 1 and Level 2 users can delete
logs, and only Level 1 users can view SD memory card folders. Default: 1. Level 1 only
82 Operating Instructions
Page 83

11 Configure the settings relating to images and audio [Image/Audio]

11 Configure the settings relating to images and audio [Image/Audio]
The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has the [JPEG/H.264] tab, the [Image quality] tab, and the [Audio] tab.

11.1 Configure the settings relating to the image capture mode [JPEG/H.264]

Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 41, page 43)
[Image capture mode]
Select an image capture mode from the following.
1.3 mega pixel [16:9](30fps mode)/1.3 mega pixel [16:9](60fps mode)/1.3 mega pixel [4:3](30fps mode)
Default: 1.3 mega pixel [16:9](30fps mode)
IMPORTANT
The positions of areas may move out of alignment when the “Image capture mode” setting is changed
when the following area settings are configured. Therefore we recommend that you configure each area setting after configuring the “Image capture mode”.
mask area (®page 99) privacy zone (®page 104) VMD area (®page 125) VIQS area (®page 106) Cropping outlines (®page 136)
Note
When “On” is selected for “VIQS” and the setting value for the aspect ratio is changed from “4:3” to
“16:9”, make sure that the VIQS setting value does not exceed the maximum designated range.
Operating Instructions 83
Page 84
11 Configure the settings relating to images and audio [Image/Audio]

11.2 Configure the settings relating to JPEG images [JPEG/H.264]

Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 41, page 43)
“Live” page (Initial display)
Configure the settings relating to the initial images displayed on the “Live” page.
[Initial display stream]
Select the image to display on the “Live” page from the following. H.264(1)/H.264(2)/H.264(3)/H.264(4)/JPEG(1)/JPEG(2)/JPEG(3)
Default: H.264(1)
[Refresh interval (JPEG)*]
Select an interval to refresh the displayed JPEG image from the following.
0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps*
Default: 5fps
Note
When “On” is selected for “H.264 transmission”, the refresh interval may be longer than the set value
when any value with an asterisk (*) on the right is selected.
Depending on factors such as the network environment, the resolution, the image quality, or the number
of computers concurrently accessing the camera, the transmission interval may be longer than the set value.
If images are not delivered in the specified transmission interval, you can make the images be delivered
closer to the specified time by lowering the resolution or image quality.
[Image quality (JPEG)]
Select the image quality of JPEG images displayed initially on the “Live” page.
Default: Quality1
JPEG
Configure the settings such as “Image capture size”, “Quality1”, and “Quality2” of “JPEG(1)”, “JPEG(2)”, and “JPEG(3)” on this section. Refer to page 86 for further information about the settings relating to H.264 images.
84 Operating Instructions
Page 85
11 Configure the settings relating to images and audio [Image/Audio]
[Image capture size]
Select the image capture size to display the JPEG image.
When “1.3 mega pixel [16:9](30fps mode)” or “1.3 mega pixel [16:9](60fps mode)” is selected for
“Image capture mode”
1280x720/640x360/320x180/160x90
When “1.3 mega pixel [4:3](30fps mode)” is selected for “Image capture mode”
1280x960/800x600/VGA/400x300/QVGA/160x120
Default: JPEG(1): 1280x720 JPEG(2): 640x360 JPEG(3): 320x180
[Image quality]
Select two types of image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
Default: Quality1: 5 Normal Quality2: 8
The setting for “Quality1” is activated for FTP periodic image transmission, files attached to alarm E-mails and SD memory recording.
Operating Instructions 85
Page 86
11 Configure the settings relating to images and audio [Image/Audio]

11.3 Configure the settings relating to H.264 images [JPEG/H.264]

Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 41, page 43) Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc. in this section. Refer to page 84 for the settings relating to JPEG images.
H.264(1)/H.264(2)/H.264(3)/H.264(4)
[H.264 transmission]
Select “On” or “Off” to determine whether or not to transmit H.264 images.
On: Transmits H.264 images.
Off: Does not transmit H.264 images.
Default: On
Note
When “On” is selected for “H.264 transmission” in “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”
displaying of H.264 images or JPEG images on the “Live” page will become available.
When “On” is selected for “H.264 transmission” in “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”, the
transmission interval of JPEG images may sometimes become longer.
[Internet mode (over HTTP)]
Select “On” when transmitting H.264 images via the Internet. It is possible to transmit H.264 images without changing the broadband router settings configured for JPEG image transmission.
On: H.264 images and audio will be transmitted using the HTTP port. Refer to page 146 for further
information about the HTTP port number settings.
Off: H.264 images and audio will be transmitted using the UDP port.
Default: Off
Note
When “On” is selected, only “Unicast port (AUTO)” will be available for “Transmission type”.
When “On” is selected, it may take time to start displaying H.264 images.
When “On” is selected, H.264 images may not be displayed depending on the number of the concurrent
access user and audio data availability, etc.
When “On” is selected, only IPv4 access is available.
86 Operating Instructions
Page 87
11 Configure the settings relating to images and audio [Image/Audio]
[Image capture size]
Select the image capture size from the following. What can be selected may be limited depending on the image capture size already selected.
Image capture
mode
1.3 mega pixel [16:9] (30fps mode)
1.3 mega pixel [16:9] (60fps mode)
1.3 mega pixel [4:3] (30fps mode)
Default: H.264(1): 1280x720 H.264(2): 640x360 H.264(3): 320x180 H.264(4): 160x90
Image capture size
H.264(1) H.264(2) H.264(3) H.264(4)
1280x720 640x360 320x180 160x90
1280x720 1280x720
1280x960 800x600 VGA 400x300 QVGA 160x120
1280x720 640x360 320x180 160x90
640x360 320x180 160x90
1280x960 800x600 VGA 400x300 QVGA 160x120
1280x720 640x360 320x180 160x90
1280x720 640x360 320x180 160x90
1280x960 800x600 VGA 400x300 QVGA 160x120
1280x720 640x360 320x180 160x90
1280x720 640x360 320x180 160x90
1280x960 800x600 VGA 400x300 QVGA 160x120
[Transmission priority]
Select a transmission priority for H.264 images from the following.
Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per
client) *”.
VBR: H.264 images will be transmitted with the frame rate selected for “Frame rate*” while maintaining the
image quality level selected in “Image quality”. H.264 images will be transmitted with the bit rate kept within the maximum bit rate that is set for “Max bit rate (per client)*”. The image quality is fixed, and the recording capacity changes according to the “Image quality” setting and conditions of the subject. When calculation of recording capacity is needed in advance, use “Advanced VBR”.
Frame rate: H.264 images will be transmitted with the frame rate selected for “Frame rate*”.
Best effort: In accordance with the network bandwidth, H.264 images will be transmitted with the bit rate
varying between the maximum and minimum bit rates that are set for “Max bit rate (per client)*”.
Advanced VBR: H.264 images are transmitted at the frame rate specified for “Frame rate*” while the image
quality is controlled so that the average transmission rate during the period specified for “Control time period” becomes the bit rate selected for “Max bit rate (per client)*”.
Default: Frame rate
Note
When “Frame rate” or “Advanced VBR” is selected for “Transmission priority”, number of users who
can access the camera may be limited more (may become less than 10).
[Frame rate*]
Select a frame rate for H.264 images from the following. 1fps/ 3fps/ 5fps*/ 7.5fps*/ 10fps*/ 12fps*/ 15fps*/ 20fps*/ 30fps*/60fps*
Operating Instructions 87
Page 88
11 Configure the settings relating to images and audio [Image/Audio]
Default: 30fps*
Note
When “Frame rate”, “Advanced VBR”, or “VBR” is selected for “Transmission priority”, this setting is
available.
“Frame rate*” is restricted by “Max bit rate (per client)*”. For this reason, the frame rate may be lower
than the specified value when any value marked with an asterisk (*) is selected. When “VBR” is selected for “Transmission priority”, depending on the settings of “Max bit rate (per client)*” and “Image quality”, transmission of images may periodically be paused. Check the transmission of images after changing settings.
H.264(1) will be fixed to 60fps when “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture
mode”.
[Burst tolerance level]
Select how much the bit rate can exceed “Max bit rate (per client)*” by from the following. High/Middle/Low
Default: Low
Note
This setting is only available when “Advanced VBR” is selected for “Transmission priority”.
[Control time period]
Select the time period that the bit rate will be controlled for from the following. Images are transmitted so that the average transmission rate during the selected period becomes the bit rate selected for “Max bit rate (per client)*”. 1h/6h/24h/1week
Default: 24h
Note
This setting is only available when “Advanced VBR” is selected for “Transmission priority”.
[Max bit rate (per client)*]
Select a H.264 bit rate per a client from the following. When “Best effort” is selected for “Transmission priority”, set the maximum and minimum bit rates. 64kbps/ 128kbps*/ 256kbps*/ 384kbps*/ 512kbps*/ 768kbps*/ 1024kbps*/ 1536kbps*/ 2048kbps*/ 3072kbps*/ 4096kbps*/ 6144kbps*/ 8192kbps*/ 10240kbps*/ 12288kbps*/ 14336kbps*/ 16384kbps*/ 20480kbps*/ 24576kbps*/ 30720kbps*/ 40960kbps*
Default: H.264(1): 2048kbps* H.264(2): 1536kbps* H.264(3): 1024kbps* H.264(4): 512kbps*
* The range of bit rates that can be configured for H.264 bit rates differs depending on the “Transmission priority” and “Image capture size”. When “Constant bit rate”, “Frame rate”, “Advanced VBR”, or “Best effort” is selected for “Transmission priority”
160x120 and 160x90: 64kbps - 2048kbps*
QVGA, 400x300, VGA, 320x180, and 640x360: 64kbps - 4096kbps*
800x600: 128kbps* - 4096kbps*
1280x960 and 1280x720: 256kbps* - 8192kbps*
1280x720 (60fps): 1024kbps* - 24576kbps*
When “VBR” is selected for “Transmission priority”
88 Operating Instructions
Page 89
11 Configure the settings relating to images and audio [Image/Audio]
160x120 and 160x90: 64kbps - 40960kbps*
QVGA, 400x300, VGA, 320x180, and 640x360: 64kbps - 40960kbps*
800x600: 128kbps* - 40960kbps*
1280x960 and 1280x720: 256kbps* - 40960kbps*
1280x720 (60fps): 1024kbps* - 40960kbps*
Note
The H.264 bit rate is restricted by “Bandwidth control(bit rate)” on the [Network] tab on the “Network”
page (®page 144). For this reason, the bit rate may be lower than the value when any value with an asterisk (*) on the right is selected.
[Image quality]
Select the image quality of H.264 images from the following.
When “Transmission priority” is set to “Constant bit rate” or “Best effort”: Low(Motion priority)/
Normal/ Fine(Image quality priority)
VBR: 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low
Default: Normal
Note
When “Constant bit rate”, “Best effort”, or “VBR” is selected for “Transmission priority”, this setting is
available.
[Refresh interval]
Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images. If using under a network environment with frequent error occurrences, shorten the refresh interval for H.264 to diminish image distortions. However, the refresh interval may be longer than the set value.
0.2s/ 0.25s/ 0.33s/ 0.5s/ 1s/ 2s/ 3s/ 4s/ 5s
Default: 1s
[Transmission type]
Select the transmission type of H.264 images from the following.
Unicast port (AUTO): Up to 14 users can access a single camera concurrently. “Unicast port1(Image)”
and “Unicast port2(Audio)” will automatically be selected when transmitting images and audio from the camera. When it is unnecessary to fix the port number for H.264 image transmission such as when using in a particular LAN environment, it is recommended to select “Unicast port (AUTO)”.
Unicast port (MANUAL): Up to 14 users can access a single camera concurrently. It is necessary to select
“Unicast port1(Image)” and “Unicast port2(Audio)” manually to transmit images and audio from the camera. It is possible to fix the port number of the router used for H.264 image transmission via the Internet by setting “Unicast port (MANUAL)” (®page 144). Refer to the operating instructions of the router in use.
Multicast: Unlimited number of users can access a single camera concurrently. Complete the entry field
of “Multicast address”, “Multicast port” and “Multicast TTL/HOPLimit” when transmitting H.264 images with multicast. Refer to page 7 for further information about the maximum concurrent access number.
Default: Unicast port (AUTO)
[Unicast port1(Image)]
Enter the unicast port number (used to transmit images from the camera).
*1
Available port number: 1024 - 50000 (Only even numbers are available.)
Default: H.264(1): 32004 H.264(2): 32014 H.264(3): 32024 H.264(4): 32034
Operating Instructions 89
Page 90
11 Configure the settings relating to images and audio [Image/Audio]
[Unicast port2(Audio)]
*1
Enter the unicast port number (used to transmit audio from the camera).
Available port number: 1024 - 50000 (Only even numbers are available.)
Default: H.264(1): 33004 H.264(2): 33014 H.264(3): 33024 H.264(4): 33034
[Multicast address]
Enter the multicast IP address. Images and audio will be transmitted to the designated IP address.
*2
Available IPv4 address: 224.0.0.0 - 239.255.255.255
Available IPv6 address: Multicast address starting with “FF”
Default: H.264(1): 239.192.0.20 H.264(2): 239.192.0.21 H.264(3): 239.192.0.22 H.264(4): 239.192.0.23
Note
Enter a multicast IP address after checking available multicast address.
[Multicast port]
Enter the multicast port number (used to transmit images from the camera).
*2
Available port number: 1024 - 50000 (Only even numbers are available.)
Default: 37004
Note
When audio is transmitted from the unit, the port number to be used will be the multicast port number
plus “1000”.
[Multicast TTL/HOPLimit]
*2
Enter a value for “Multicast TTL/HOPLimit”.
Available value: 1-254
Default: 16
IMPORTANT
When transmitting an H.264 image via a network, the transmitted image sometimes may not be
displayed depending on the settings of a proxy server or a firewall. In this case, refer to the network administrator.
When two or more network interface cards are installed on the PC in use, the network interface
card(s) not used for receiving images should be invalidated when displaying images using the multicast port.
*1
It is necessary to designate the unicast port number when “Unicast port (MANUAL)” is selected for “Transmission type”.
*2
It is necessary to designate the multicast IP address when “Multicast” is selected for “Transmission type”.
90 Operating Instructions
Page 91
S P N311
S P N311
11 Configure the settings relating to images and audio [Image/Audio]

11.4 Configure the settings relating to image adjust, zoom/focus, privacy zone, VIQS, and lens distortion compensation [Image quality]

Click the [Image quality] tab on the “Image/Audio” page. (®page 41, page 43) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window. The detailed settings can be configured while monitoring images displayed on the [Image quality] tab. The settings relating to image adjust, zoom/focus, back focus, extra optical zoom, privacy zone, VIQS, and lens distortion compensation can be configured in this section.
[Image adjust]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to image quality. The setup menu will be displayed in a newly opened window. (®page 92)
[Back focus]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the back focus. The setup menu will be displayed in a newly opened window.
[Extra optical zoom]
Click the [Setup>>] button to display the setup menu that can configure the extra optical zoom. The setup menu will be displayed in a newly opened window.
[Privacy zone]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy zone. The setup menu will be displayed. (®page 104)
[VIQS]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to VIQS. The setup menu will be displayed. (®page 108)
Operating Instructions 91
Page 92
11 Configure the settings relating to images and audio [Image/Audio]
[Lens distortion compensation]
Click the [Setup>>] button to display the setup menu that can configure the settings relating to lens distortion compensation. The setup menu will be displayed in a newly opened window. (®page 110)

11.4.1 Configure the settings relating to image quality (“Image adjust” setup menu)

Click the [Setup>>] button of “Image adjust” on the [Image quality] tab of the “Image/Audio” page. (®page 91) The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab.
92 Operating Instructions
Page 93
11 Configure the settings relating to images and audio [Image/Audio]
Operating Instructions 93
Page 94
A
B
C
11 Configure the settings relating to images and audio [Image/Audio]
[Super Dynamic(SD)]
Select “On(High)”, “On(Normal)”, or “Off” to determine whether or not to activate the super dynamic function. When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”, this setting is unavailable. Refer to the description “Super Dynamic function” about the super dynamic function.
On(High): The super dynamic function will work. When “On(High)” is selected, emphasis is put on the
contrast when correcting the graduation.
On(Normal): The super dynamic function will work. When “On(Normal)” is selected, emphasis is put on
the sensitivity when correcting the graduation.
Off: The super dynamic function will not work.
Default: On(Normal)
Note
When the following are observed depending on the light condition, select “Off” for “Super
Dynamic(SD)”.
When flickering appears or the color changes on the screen When noise appears in the brighter area on the screen
When “Outdoor scene” or “Indoor scene” is selected for “Light control mode”, this setting is available.
Super Dynamic function
When there is wide variation between the illumination of light and dark areas of the location being monitored, the camera adjusts the lens iris in accordance with the brighter areas. This causes loss of detail in darker areas. Conversely, adjusting the lens brightness for the darker areas causes the brighter areas to become washed out. Super Dynamic digitally combines an image that is set up for a clear view of the brighter areas with an image that is set up for a clear view of the darker areas, creating a final image that preserves overall detail.
A. Subject in the dark
area is hard to notice...
B. Subject in the bright
area is washed out...
C. Creates a clearer
image by digitally combining images
94 Operating Instructions
Page 95
11 Configure the settings relating to images and audio [Image/Audio]
[Face SD]
With the “Face SD” setting, if a person's face is dark and difficult to see, by combining the face detection and Super Dynamic functions, the area with the face in the image can be corrected to become brighter and easier to see. Select “On” or “Off” to determine whether or not to interact with the Super Dynamic function.
On: The interactive control with face detection will work.
Off: The interactive control with face detection will not work.
Default: Off
Note
When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is
unavailable.
[Adaptive black stretch]
Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness compensation function can make darker parts of images brighter by digital image processing.
On: Activates the darkness compensation function.
Off: Deactivates the darkness compensation function.
Default: Off
IMPORTANT
When “On” is selected for “Adaptive black stretch”, noise in the darker parts may be increased, and
parts around borders between the darker parts and the brighter parts may become darker/brighter than the other darker/brighter parts.
Note
When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)”, “Adaptive black stretch” is
unavailable.
[Back light compensation (BLC)]
Select “On” or “Off” to determine whether or not to activate the back light compensation (BLC) function. When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)”, this setting is unavailable. The back light compensation function can compensate back light by setting mask areas on brighter parts of images.
On: Mask areas will be set automatically.
Off: Mask areas will not be set automatically. It is necessary to set them manually.
Default: Off
[Mask area]
When “Off” is selected for “Super Dynamic(SD)” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas. Refer to page 99 for information on how to set the mask area.
[Light control mode]
Select the light control mode from the following.
Outdoor scene: Depending on the brightness level (illuminance), the iris will automatically be controlled
together with the shutter speed adjustment to control light. When shooting a bright subject such as outdoor, etc., select this parameter. Be aware that flicker may occur when a subject is under fluorescent lighting.
Indoor scene (50 Hz) / Indoor scene (60 Hz): The shutter speed will automatically be adjusted to prevent
flicker caused by fluorescent light. Select 50 Hz or 60 Hz corresponding to the location where the camera is in use.
ELC: Uses shutter speed adjustment to control light.
Fix shutter:
Operating Instructions 95
Page 96
S P N311
S P N311
11 Configure the settings relating to images and audio [Image/Audio]
When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”:
1/60 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000 Fix, 1/2000 Fix, 1/4000 Fix, 1/10000 Fix
When a setting other than “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”:
1/30 Fix, 3/100 Fix, 3/120 Fix, 2/100 Fix, 2/120 Fix, 1/100 Fix, 1/120 Fix, 1/250 Fix, 1/500 Fix, 1/1000 Fix, 1/2000 Fix, 1/4000 Fix, 1/10000 Fix
Default: Outdoor scene
Note
When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object
with less blur.
When a faster shutter speed is selected, the sensitivity will become lower.
When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)”, “Fix shutter” and “ELC” are
not available. To configure “ELC” and “Fix shutter”, set “Super Dynamic(SD)” to “Off”.
[AGC]
Select a method of gain adjustment from the following.
On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be
automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of gain level.
Off: Images will be captured with the fixed gain level.
Default: On(High)
[Maximum shutter]
The maximum shutter time adjusts the storage time of the sensor. The following are available for the recording duration. Max.1/1000s, Max.1/500s, Max.1/250s, Max.1/120s, Max.2/120s, Max.1/100s, Max.2/100s, Max.1/60s, Max. 1/30s, Max.2/30s, Max.4/30s, Max.6/30s, Max.10/30s, Max.16/30s
Default: Max.1/30s
IMPORTANT
When a value with an interval longer than “Max.1/30s” (Max.2/30s/ Max.4/30s/ Max.6/30s/ Max.
10/30s/ Max.16/30s) is selected for “Maximum shutter”, the frame rate may become lower. Noise or white dots (blemishes) may sometimes appear.
Note
“Max.1/60s” is available only when “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture
mode”.
When “Max.16/30s” is selected, for example, sensitivity will automatically be increased up to x16.
When “Fix shutter” is selected for “Light control mode”, this setting is unavailable.
When “Off” is selected for “AGC”, values with an interval longer than “Max. 1/30s” (Max.2/30s/ Max.
4/30s/ Max.6/30s/ Max.10/30s/ Max.16/30s) will become unavailable. When “1.3 mega pixel [16:9](60fps mode)” is selected for “Image capture mode”, “Max. 1/30s” will also become unavailable.
The available values change depending on the light control mode settings.
[Day & Night(IR)]
Select switching between the color mode and the black & white mode from the following.
Off: The color mode is selected.
On: The black & white mode is selected.
Auto1(Normal): The camera automatically switches between the color mode and the black & white mode
in accordance with picture brightness (luminance). The black & white mode will automatically be selected when the lighting condition becomes darker, while the color mode will automatically be selected when it becomes brighter.
96 Operating Instructions
Page 97
S P N310
S P N310
11 Configure the settings relating to images and audio [Image/Audio]
Auto2(IR Light): Suitable when using near-infrared light source at night.
Auto3(Super Chrome Compensation(SCC)): Suitable to keep the color mode even under darker light
condition. The color mode will be carried on by the Super Chrome Compensation (SCC) function even under illumination that is lower than Auto1(Normal).
Default: Auto1(Normal)
Super Chrome Compensation (SCC) function
This function achieves faithful color images using the proprietary color compensation technology that reproduce images even under low illumination where it is usually difficult to capture objects faithfully.
Note
Since the color compensation technology is used for “Auto3(Super Chrome Compensation(SCC))”,
some colors may look different from the actual objects depending on the light condition (such as when infrared lights are used).
The operating sound might be heard when changing to black-and-white mode, however it does not
indicate any malfunction.
When images are made darker by pressing the [-] (darker) [Brightness] button on the “Live” page,
images may not automatically switch to black and white mode.
[Level]
Select the threshold illuminance level (brightness) to switch between the color mode and the black & white mode. The descriptions about the following threshold illuminance levels are given when “Off” is selected for “Super Dynamic(SD)”.
High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 2 lx or less.
Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance)
of the camera is approx. 1 lx or less.
Default: High
[Dwell time]
Select a wait time for switching between the color mode and the black & white mode from the following. 2s/ 10s/ 30s/ 1min
Default: 10s
[Day & Night(electrical)]
Select switching between the color mode and the black & white mode from the following.
Off: The color mode is selected. Auto: Switches from color to black-and-white images when the ambient brightness (illuminance) of the camera
is approx. 1.0 lx or less. It takes time to switch between modes.
Default: Off
[White balance]
Select a method of white balance adjustment from the following. White color can be adjusted by “Red gain” and “Blue gain”.
ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color
temperature of the light source and adjust the white balance automatically. Operating color temperature range is approx. 2,700 K to 6,000 K.
ATW2: Selects the automatic tracing white balance mode under a sodium lamp. The camera will adjust
the white balance automatically under a sodium lamp. Operating color temperature range is approx. 2,000 K to 6,000 K.
AWC: Selects the automatic white balance control mode. This adjustment is suitable for a location where
a light source is stable. Operating color temperature range is approx. 2,000 K to 10,000 K.
Default: ATW1
Operating Instructions 97
Page 98
11 Configure the settings relating to images and audio [Image/Audio]
Note
Under the following conditions, color may not be faithfully processed. In these cases, select “AWC”.
When shooting a subject whose major part is a thick color When shooting blue sky or sun at sunset When shooting a subject whose luminance is too low
When “AWC” is selected, click the [Set] button.
[Red gain]
Adjust the red color of images. When the cursor is moved in the “+” direction, the red color will become thicker. When the cursor is moved in the “-” direction, the red color will be thinner. Click the [Reset] button to reset the color to the default.
Default: 128
[Blue gain]
Adjust the blue color of images. When the cursor is moved in the “+” direction, the blue color will become thicker. When the cursor is moved in the “-” direction, the blue color will be thinner. Click the [Reset] button to reset the color to the default.
Default: 128
[DNR]
The digital noise reduction function reduces noise automatically under the condition of low illuminance. Select an effect level “High” or “Low” for the digital noise reduction.
High: High DNR, increases afterimage
Low: Low DNR, reduces afterimage
Default: High
[Chroma gain level]
Adjusts the chroma level (color density). When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the “-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default.
Default: 128
[Aperture level]
Adjust the aperture level (outline compensation). Images will be sharper when the cursor is moved in the “+” direction, and will be softer when the cursor is moved in the “-” direction. Click the [Reset] button to reset the color to the default.
Default: 16
[Pedestal level]
Adjust the black level of images by moving the cursor. When the cursor is moved to the “+” direction, images will become brighter. When the cursor is moved to the “-” direction, images will be darker. Click the [Reset] button to reset the color to the default.
Default: 128
[Fog compensation]
Select “On” or “Off” to determine whether or not to activate the fog compensation function. When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)”, or when “On” is selected for “Adaptive black stretch”, this setting is not available. The fog compensation function can make dim images that have been affected by fog or other conditions clearer using digital image processing.
On: Activates the fog compensation function.
Off: Stops the fog compensation function.
Default: Off
98 Operating Instructions
Page 99
11 Configure the settings relating to images and audio [Image/Audio]
[Level]
Adjust the fog compensation level. The level of fog compensation will increase when the cursor is moved in the “+” direction, and decrease when the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting.
Default: 64
[High light compensation(HLC)]
Select “On” or “Off” to determine whether or not to activate the high light compensation function. When “On(High)” or “On(Normal)” is selected for “Super Dynamic(SD)”, or when “On” is selected for “Back light compensation (BLC)”, this setting is not available. When the high light compensation function is activated, if there are bright lights (such as those from car headlights) at night, blown out highlights of subjects can be limited.
On: Activates the high light compensation function. Off: Deactivates the high light compensation function. Default: Off
[Level]
Adjust the high light compensation level. The level of compensation will increase when the cursor is moved in the “+” direction, and decrease when the cursor is moved in the “-” direction. Click the [Reset] button to reset to the default setting.
Default: 16
[Scene file]
The combination of settings used to adjust image quality can be saved as a scene file. The scene file can be selected here. Registered scene files can be configured in the “Schedule” page (®page 182). If the timing of when images are viewed greatly affects the area where images are viewed, registering scene files to the schedule can let you match a combination of settings to different times of day in order to view images in the best conditions.
[Scene file title]
The scene file name (up to 10 characters) displayed in “Scene file” can be changed. Only file names displayed in “1:” and “2:” can be changed.
Unavailable characters: " &
[Load] button
Loads the setting data selected in “Scene file” and changes the current image accordingly.
[Register] button
The combination of settings used to adjust image quality that are currently displayed can be registered to the scene file displayed in “Scene file”.
[Close] button
Click this button to quit the “Image adjust” setup menu.

11.4.2 Set mask areas

When “Off” is selected for “Super Dynamic(SD)” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas.
Operating Instructions 99
Page 100
11 Configure the settings relating to images and audio [Image/Audio]
1. Display the “Image adjust” setup menu. (®page 91)
100 Operating Instructions
Loading...